City Manager Resume Sample
Antonina Bogan
890 Mann Cape,
Detroit,
MI
+1 (555) 819 3598
Work Experience
City Manager
04/2016
-
PRESENT
Phoenix, AZ
- Safety – Be a champion for safety through accountability, awareness and communication. Ensure that all employees, direct and business partner, understand the importance of safety and require that they conduct themselves in a manner that reflects this value and enhances the level of safety of the company
- Customer Service – Lead a team to deliver superlative customer service through engagement, motivation, coaching and leadership. Be a tireless advocate of Low Fares Done Right and effectively communicate its meaning to Frontier’s business partners and front-line teams
- Fiscal Responsibility – Continuously strive to lower costs through identification and elimination of inefficiencies and improvement of local contracts
- Executive Interaction – Interact with Frontier Officers and Directors. Collaborate with senior management to provide strategic and operational planning input for the Customer Service Division as well as the company. Report progress and results to senior management on a regular basis
- Vision – Keep an open mind to new ideas and ways of conducting business, while focusing on the company’s goals and business plan. Foster an environment where employee suggestions are vetted and implemented when in line with the company’s direction
- Visible and Active Leadership – Be a willing, motivational leader who seeks out opportunities to get in front of employees and business partner employees/leadership to establish excellent two-way communication. Be a role model for others to follow
- Availability–Be available 24/7. This includes phone calls, texts, and email responses in real time
- Data Analysis – Have the ability to interpret and pull reports from multiple company reporting platforms
New City Manager, Phuket
11/2013
-
01/2016
New York, NY
- Business Partner Satisfaction – Ensure each city is led by experienced, motivated, energetic, polished, professional business partner managers and supervisors who focus on safety, operational performance, customer service, communication, employee engagement, and fiscal performance
- Reward and recognition – Identify successes and seek ways to recognize superior performance while ensuring high standards are set and maintained
- Appearance – Ensure that a high standard is set with regard to the appearance of our business partners, facilities and equipment
- Technology – Assist in the assessment, justification, implementation, and performance of technology to make our stations as efficient as possible, working with the Information Technology Division (IT)
- Prior passenger airline experience in a leadership role
- Provide local insights and contribution for social media platforms and DreamTrips Local’s food blog
- Occasionally travel to Customers’ homes to set up or help troubleshoot technology products to stay current with the customer experience
Stations City Manager
11/2006
-
08/2013
San Francisco, CA
- Strong problem solving skills and the ability to make sound decisions
- Develop and rapidly grow business and operations in Miami
- Drive market expansions in your cities along with partnering with central teams
- Strong process orientation as well as business acumen
- Develop and rapidly grow business and operations in Denver and Las Vegas
- Develop and rapidly grow business and operations in San Francisco
- Develop and rapidly grow business and operations in Chicago
- Develop and rapidly grow business and operations in Phoenix
- Develop and rapidly grow business and operations in Austin and San Antonio
Education
University of Connecticut - Stamford Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Ensure that associate personnel records on each assigned Store Sales Manager and ensure that store associate’s personnel records are being kept correctly and accurately
- Strong consultative selling skills including excellent relationship building & management and time management skills
- Developing and utilising strong financial and commercial awareness (including previous experience of working with P&L, and managing costs and budgets)
- Proven experience as an operations manager leading a team
- Taking responsibility for understanding, creating, leading and delivering business planning across the city to establish clear goals and priorities
- Driving licence valid for driving in the UK (essential)
- Experience management consulting, project management, business operations, and/or sales and marketing
How to write City Manager Resume
City Manager role is responsible for advanced, leadership, government, events, travel, reporting, security, training, retail, customer.
To write great resume for city manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For City Manager Resume
The section contact information is important in your city manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your City Manager Resume
The section work experience is an essential part of your city manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous city manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular city manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative City Manager resume experience can include:
- Have solid team management, key account management and distributor management experience with success cases
- Experience managing operations, preferably with direct reports
- Extensive experience working in the smart home technology field
- Extensive experience working directly with Customers
- Advanced Selling skill
- Seamless Zomato Gold experience for users, while they’re at the restaurant
Education on a City Manager Resume
Make sure to make education a priority on your city manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your city manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in City Manager Resume
When listing skills on your city manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical city manager skills:
- Checking and approving sales team`s weekly visit plan and make in-person shadowing visit to coach the SR to make sure the effective execution
- Fostering effective working relationships with third party suppliers and key University stakeholders
- Building an effective Health & Safety culture
- Provide coaching and training to TD sales force to ensure good quality understanding and execution in accordance with TD operation manual
- Demonstrate leadership abilities in driving sales productivity within area/city
- 6~8 working experiences, at least 5yrs in FMCG industry
List of Typical Experience For a City Manager Resume
1
Experience For New City Manager, Phuket Resume
- Translate overall sales strategies into specific short term and long term operational sales objectives and priorities
- Work directly with the Manager, CS Training to schedule required training for station personnel
- Ability finding opportunities and solutions even in times of uncertainty and ambiguity
- Passion for being action orientated and highly communicative
- Develop and rapidly grow business and operations in Charlotte, Raleigh, Virginia Beach and Palm Springs
- Develop and rapidly grow business and operations in Dallas
- Develop and rapidly grow business and operations in Houston
- Develop and rapidly grow business and operations in New York City
2
Experience For Area / City Manager Resume
- Develop and rapidly grow business and operations in Orange County and Long Beach
- Partner acquisitions, account management and client retention for your city
- Offline activations and events to promote Zomato Gold
- Special projects to increase competitive advantage for Zomato Gold
- Develop and rapidly grow business and operations in Washington, D.C
- Wants to stretch beyond the comfort zone for growth for personally and professionally
- Develop and rapidly grow business and operations in Baltimore, Jersey City, Pittsburgh, and Columbus
3
Experience For Assistant City Manager, Stonecrest, GA Resume
- Develop and implement appropriate plans, approaches and actions to effectively penetrate Puratos brand, SBU, key BU, strategic innovations, new products in the targeted customers and territory
- Build and grow success business and develop reliable partnership with artisan, other end user customers in innovation and ensure the implementation on customer management, customer trainings, customer events and communication is leading in the industry
- Evolve current distributor sales network into direct sales model
- Effectively help company address new business opportunities/challenges based on true local insights, e.g. customer understanding/feedback, competitor activities etc.
- Build high performance high engagement team with effective talent pipeline
- Can translate strategies into outstanding business results while maintaining the highest ethical standards
4
Experience For Stations City Manager Resume
- Improve operation efficiency and quality by well managing selling expenses, sales forecast, other business resources and leveraging new techniques, tools and information system
- FMCG sales experience with at least 2 years in supervisory position
- Graduate with at Least 4 years experience In Sales Organization
- At least 3 yrs experience in team management and distributor management
- Skilled user of office software（Outlook，Word，Excel，PPT）
- Graduate with at Least 8 years’ experience In Sales Organization
- PG/Graduate with at least 5 years of experience in Sales & 2 years leadership
5
Experience For Minneapolis City Manager Resume
- Build collaborative relationship with other teams to ensure customer satisfaction and operation efficiency
- Provide strategic perspective and business insight for the local market
- Inspire and motivate people across the organization and build a collaborative environment
- Courage and determination to make changes
- Able to travel frequently as business requires
- Customer, Industry, Market and American Express Product Knowledge
6
Experience For Philadelphia City Manager Resume
- Are a first class team player who possesses a positive and collegiate attitude
- Are self-motivated and able to work on your initiative
- Perform other functions as indicated by the Director, Stations
- Work independently as well as collaboratively as part of a wider deployment team
- Participate in the implementation of the Smoke-Free Future strategy related to the introduction and sales of a new tobacco product
- Attractive social package & benefits
- Friendly and positive atmosphere
- Necessary tools (car, computer, mobile phone)
- 866-929-WBCP (9229) toll free
List of Typical Skills For a City Manager Resume
1
Skills For New City Manager, Phuket Resume
- Ensuring sales goes are delivered, through developing and driving a high performing sales organisation
- Making Joint Business Plan and reviewing with A,B clients at least on a monthly basis and taking immediate actions to boost sales performance
- Developing and cascading strategies to ensure delivery of KPI`s within the City
- Driving a health and safety culture across the City, ensuring that Health and Safety legislation is adhered to at all times
- Establishing and implementing a clear and transparent succession plan
2
Skills For Area / City Manager Resume
- Conducting 1 to 1 meetings and managing performance
- Developing and managing relationships with support functions, stakeholders and third party suppliers
- Being the absolute entrepreneur of the assigned territory to develop business with RC customers in POS pillar. (pet store owners)
- Monitoring progress and quality of work
- Achieving target NSV and related KPIs of assigned territory by leading and managing the frontline sales force
- Making annual plan with customers to achieve and exceed annual sales target
- Training and coaching the sales team to adhere to all company policies, procedures and business ethics codes in field activity
- Driving a high quality service to ensure the safety and welfare of the students
- Thrive on understanding, empathising and delivering against customer needs
3
Skills For Assistant City Manager, Stonecrest, GA Resume
- Is always up for a challenge and constantly thinking about 'how can it be done' rather than coming up with excuses why something can't be done
- Negotiate with independent store on some in store activities according to the standard guideline, such as new product listing, promotion plan, display, etc
- Provide in-store coaching according to the companywide guideline
- Great active listening and consumer understanding
- Assess TD capability regularly according to the scorecard and design customized development plan
4
Skills For Stations City Manager Resume
- Set clear business target for each team members and closely tracking the achievement timely and keep continuous review to improve the efficiency
- Complete the performance management cycle with high quality according to the guideline from companywide
- Discuss with team members on their development plan and provide closely coaching
- A true product advocate, whose passion for the product impacts everything he/she does
- Are able to work at pace, whilst maintaining a high level of accuracy
- End to end merchant and staff training process
- Fits into Grab's culture of Outserving our customers and Your Problem is My Problem
- Essential Leveraging insights
5
Skills For Minneapolis City Manager Resume
- Build, grow and maintain all channels of supply acquisition. Able to scale and grow fast
- Relentless and takes full ownership of the budget and targets
- Able to work with other Country and Regional stakeholders
- Monitor and evaluate individual store performance in the following areas: sales volume, hourly production, units per transaction (UPTs), charge accounts, loss prevention, CPS capture rate, customer service and any others designated by Corporate Key Performance Indicators (KPIs)
- Where needed, with store management, develop, implement and monitor action plans to ensure the achievement of stores’ assigned performance goals
6
Skills For Philadelphia City Manager Resume
- Build capability & transfer knowledge to the Distributor sales team and organization (System (DMS/SIF) operation, SOP deployment, In-store execution, Route plan, finance, HR and etc.)
- Maintain good relationship with Top retailers to drive sales target achievement
- Conduct business review with important stores based on the detailed analysis, such as post data, inventory data
- Coordinate with internal teams to resolve the daily operation issues and provide best in class service to customer
- Lead sales rep. team to carry out the contract items which confirmed by KA team
- Delivery of first class in store execution
7
Skills For Mondelez City Manager Resume
- Train & Coach MDLZ sales team to ensure the standard & qualified execution
- Regular store visit to monitor the execution quality
- Keep good communication with regional CP&A team ,KA team or Distributor sales team if needed to ensure the good understanding of company policy and execution quality
- Collect market information and feedback to relevant team timely
- Mondelez sales force Team management and capability improvement
- Ensure all customer related transactions are processed properly and according to customer’s instructions, and both internal and external regulation, policies and procedures
- Being responsible for covering, distributing RC products and services to existing and prospective customers in the assigned territory with target annual NSV above 50,000,000
- Holding regular business review with the sales team on at least a weekly basis. Taking immediate actions in response to the changing business environment and deviations in the execution
- Making and review Individual Development Plan of the subordinates and providing training, coaching and motivating by following situational leadership coaching skill
8
Skills For Las Vegas City Manager Resume
- Cooperating with Regional Sales Operation and S&C to organize marketing events of new customer recruitment and customer education activities such as seminars, trade shows, and compound samplings, etc
- Expediting the resolution of customer problems and opportunities, special developments, information of Cuanhuo, or customer`s feedback gathered through field activity to appropriate company staff
- Good communication skills and people agility
- Essential Effective Sales Management skill
- Solid experience in KA and traditional trade management
- Experience on People Management and ability to coach and motivate a team
- Effective internal communication
9
Skills For BJ City Manager & ZGC SBM Resume
- Very good Stakeholder management
- Essential Financial Management skill
- Advanced Execution &Measurement skill
- Essential Commercial Negotiation skill
- Advanced Customer Account Management skill
10
Skills For Senior City Manager Resume
- Experience as an in-home technician or retail store technology manager
- Ales experience
- Ales experience; or 2+ years in restaurant industry sales
- Valid driver’s license and access to an automobile
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