Clinic Assistant Resume Sample
Ralph Maggio
4419 Helen Courts,
San Francisco,
CA
+1 (555) 939 2160
Work Experience
Senior Clinic Assistant
03/2018
-
PRESENT
Boston, MA
- Work performed under the direction of a Sr. Staff Nurse and/or physician as part of a total health care team in providing complete evaluations to patients, families, and clinic personnel
- To provide assistance in patient care management with assigned physicians
- Assist the physician with exam
- Receive incoming calls from patients, pharmacies or other agencies
- Obtains consults, labs, x-rays etc. from UMC or other agencies/hospitals as needed
- Responsible for assisting and supporting the Faculty, Managers and Supervisors in daily Clinical tasks
- Travel to different clinic sites
- Work performed under the directions of a Sr. Staff Nurse and/or physician as part of a total health care team in providing complete evaluations to patients, families and clinic personnel
Clinic Assistant Manager
04/2015
-
09/2017
Detroit, MI
- Dresses appropriately for assigned work
- Uses proper body mechanics
- Demonstrates cost-effective use of supplies and equipment
- Attends mandatory training and education sessions. Takes initiative to become familiar with manuals on fire, disaster, infection control and department specific procedures
- Meets annual evaluation requirements and competencies within the established time period. Submits written documentation at the time of the annual evaluation
- Knowledge of insurance plan limitations on care, requirements for pre-authorization for services, patient obligations for payment, and reimbursement/billing requirements
- Multi-task and change priorities regularly
Clinic Assistant
11/2011
-
11/2014
Phoenix, AZ
- Receive incoming calls from patients, pharmacies, or other agencies
- Assists licensed health care providers in collecting data to determine the physical and mental health status, needs, and preferences of culturally, ethnically, and socially diverse patients and their families
- Participates in emergency preparedness drills in the department
- Completes annual Competency Training
- Assist with exams and procedures and documents intervention in EMR per departmental policy
- Prepares necessary equipment and instruments for examinations, treatments, and procedures as directed
- Monitors the environment of care with attention to patient safety. Assures compliance with regulatory agency standards
- Keeps work area neat and well organized. Follows universal precautions, infection control policies and OSHA guidelines
- Adheres to DFCI policies regarding confidentiality and HIPAA
Education
University of Mount Union
2006 - 2011
School's Degree in Health
Professional Skills
- Schedules complex appointments requiring strong knowledge of procedures, department protocols, and timing
- Experience working in a Medical Office Practice or Nursing Assistant Practice (Required)
- Have basic knowledge of medical terminology and experience assisting in medical procedures
- Assures appropriate verifications and authorizations are completed prior to scheduling patients
- + One year experience using data look-up and data entry functions on a mainframe or PC based computer system
- Tracks pending records to ensure delivery prior to clinic visit such as pathology reports etc
- Assisting with receiving, distributing, and sorting supplies brought to the office
How to write Clinic Assistant Resume
Clinic Assistant role is responsible for software, mainframe, retail, training, database, reporting, insurance, travel, health, microsoft.
To write great resume for clinic assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinic Assistant Resume
The section contact information is important in your clinic assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinic Assistant Resume
The section work experience is an essential part of your clinic assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinic assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinic assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinic Assistant resume experience can include:
- Demonstrated good verbal and written communication and customer service skills
- Develops strong relationships with providers and communicates effectively with team
- Demonstrated independent clinical skills and judgment
- + Excellent oral communication skills
- + Excellent written communication skills
- Communicate effectively with patient, families, providers and other health care team members
Education on a Clinic Assistant Resume
Make sure to make education a priority on your clinic assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinic assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinic Assistant Resume
When listing skills on your clinic assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinic assistant skills:
- Numerical ability is required to maintain records and operate a computer
- Assisting with ordering unit supplies and storing as appropriate
- Utilizing UChart and RIS/PACS/Cerner
- Reporting unusual incidents in a timely manner to appropriate supervisory personnel
- Working knowledge of CareConnect
- Willing to work extended hours, on weekends, and occasional TTUHSC Holidays
List of Typical Experience For a Clinic Assistant Resume
1
Experience For Senior Clinic Assistant Resume
- + Demonstrated ability to function with multiple priorities and interruptions
- Three year relevant experience
- + Two years experience as a medical receptionist
- + Two years experience in a customer service position
- + One year customer service experience either via telephone or in-person within the last five years
- + Demonstrated ability to organize work under pressure
- Assist office with all administrative needs, including filing, faxing, copying, scanning
2
Experience For Clinic Assistant on Yawkey Resume
- Explains consent for obtaining outside records, and HIPAA (if applicable) to patient; obtains signatures
- Use computers and software to complete job responsibilities requiring written documents
- Current Basic Life Saving (BLS) certification through the American Heart Association (AHA) required upon hire
- Meet/Exceed organizational and department service standards
- Successful completion of a Medical Assistant Program, Medic in the Military, or one year of experience (on-the-job training) at Grady Health System as a Clinic Assistant
- Assist licensed health care providers in collecting data to determine the physical and mental health status, needs, and preferences of culturally, ethnically, and socially divers patients and their families
- Reports data, identifies and reports alterations in patient responses to assist in the identification of problems and formulation of goals/outcomes and patient-centered plans if care in collaboration with patients, their families, and the interdisciplinary health care team
3
Experience For Clinic Assistant On Call Float Resume
- Measure for Diabetic Shoes
- Assist Periodontist with shoe inserts
- Travel within San Antonio area to PCP clinics, same rotation weekly
- Functions as a task expert and models active participation in quality improvement/process improvement initiatives and projects
- Participates in QI audits as directed
- Obtains and orders supplies and equipment when needed
4
Experience For Clinic Assistant On-call Resume
- Exhibits the core values of the Institute: Impact, Excellence, Compassion and Respect and Discovery
- Telephone responsibilities include, but not limited to speaking to the patient, contacting a variety of health care facilities to obtain patient medical record information
- Communicates to the appropriate SDG Nurse Coordinator, if difficult or unable to obtain a pertinent record
- Travels within the facility and campus to retrieve records/films/CD/s as needed
- Prepares pathology slides and submits for consultation
5
Experience For On-call Clinic Assistant Float Resume
- Return pathology slide to appropriate institution or patient
- Communicates with physician as needed
- Assembles, completes, and processes patients’ charts as indicated
- Performs patient call back to complete Patient Satisfaction Survey
- Utilizes UChart and RIS/PACS/Cerner
- Answers telephones, takes messages, answer routine questions, and transfers calls to appropriate individuals
6
Experience For Clinic Assistant Manager Resume
- Reports unusual incidents in a timely manner to appropriate supervisory personnel
- Verifies new patient insurance and ensures that patient has appropriate authorization
- Determines when authorization for services is required and ensures authorization is obtained prior to service date. Determines and documents need for signatures for conditions of registration and Medicare secondary payment screen
- Registers patients for clinic visit. Collects patient demographic and insurance/financial data and enters into the system. Functions independently to complete activities related to the registration process. Responsible for completeness, accuracy, and timeliness of data
- Ensures that all scheduled patients are eligible for services requested and/or determines patient eligibility
- Ensures referral authorization is finalized/approved prior to patient visit; reviews missing referral report document and submits referral authorization document to specialty physician for completion of required data elements, and files or routs documents according to established procedures
- Reconciles and processes denied referral and treatment authorizations and notifies patient of denial status and financial implications
7
Experience For Clinic Assistant On Call Resume
- Documents patient liability and communicates this information to the patient and appropriate staff
- Reviews and analyzes all registration edit reports and ensures that corrections to the database are made in a timely fashion
- Serves as resource to other staff in the area of registration, benefits, and authorization process
- Perform departmental clerical and receptionist functions timely and accurately
- Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, confirms that all ordered tests and procedures from previous visits have results and records scanned into the patient’s chart and assists with medical examinations
- Medical Assistant is not responsible for infusion pumps, intravenous lines and chemotherapy
- Routinely stocks the linen cabinets and maintains appropriate levels of linen. Empties dirty linen hampers as indicated or as requested by supervisor
- Maintains all clinical supply par levels according to established levels. Informs clinic manager of patient and clinical system maintenance, work flow and other clinical processes on a regular basis
- Answers telephones as needed with the correct salutation. Provides effective coverage for the administrative team during scheduled and unscheduled absences
8
Experience For Pool Clinic Assistant Resume
- Informs supervisor of system maintenance, work flow with medical record, registration and re-certification issues and other daily operational processes on a regular basis
- Assist in maintaining a complete, up-to-date health record system using available technology
- Assist in monitoring newly enrolled students in order to ensure that state law and district policy are implemented concerning health issues (i.e., immunization, medical records)
- Explaining consent for obtaining outside records and HIPAA to patients and obtaining signatures
- Submitting signed consent to healthcare centers as appropriate to initiate retrieval of medical records, pathology slides, x-rays, and any other pertinent reports
9
Experience For PHP Clinic Assistant Resume
- Tracking pending records to ensure delivery prior to clinic visit
- Current and valid certification from the State of California as a Nurse Assistant
- Current and valid Basic Cardiac Life Support/BCLS certificate from the American Heart Association
- Check patients in for their medical appointments using EPIC software
- Full command (written and verbal) of the English language
- Welcome patients upon their arrival
- Answer questions/provide customer service
- Respond to requests from physicians, patients, families, visitors and health care providers. Take appropriate action
- Respond to codes and crisis situations as needed, under the direction of clinical staff
10
Experience For Legal Clinic Assistant Resume
- Assist with patients at arrival and departure times under the direction of clinical staff
- Participate in Hospital committees, meetings and team projects
- + Provide patients with appropriate forms, questionnaires, etc
- + Registration and Verification
- + Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
List of Typical Skills For a Clinic Assistant Resume
1
Skills For Senior Clinic Assistant Resume
- Prior Certified Nursing Assistant (CNA), physician office or other clinical experience or science background
- Medical Office Assistant training and certification; or equivalent professional training and experience
- Skill in speaking and writing with cultural competency to persons of various social, cultural, economic, and educational backgrounds
- Experience working with diverse patient populations
- Experience in working with EPIC Systems
- Adapt to changes in workflow in a fast-paced working environment and ability to shift priorities as needed
- Maintaining an accurate clinical record, recording information per hospital policy
- Working knowledge of major medical insurance plans and types of coverage provided
2
Skills For Clinic Assistant on Yawkey Resume
- Working knowledge of Microsoft programs such as Word, Excel, and Outlook
- Performing patient call back to complete Patient Satisfaction Survey
- Assembling, completing, and processing patients' charts as indicated
- Using the telephone to speak with patients, contacting a variety of healthcare facilities to obtain patient medical record information
- Preparing pathology slides and submitting for consultation
3
Skills For Clinic Assistant On Call Float Resume
- Communicating to the appropriate SDG Nurse Coordinator for difficult to obtain records
- Traveling within the facility and campus to retrieve records/films/COi as needed
- Returning pathology slides to appropriate institution or patient
- Communicating with physicians as needed
- Provides clerical assistance – typing, filing, maintaining records and ordering supplies
- Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms
- Assists with receiving, distributing, and sorting supplies brought to the office
- + Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes
- Manage high call volume, sorting and transferring calls to appropriate staff and take detailed messages as needed
4
Skills For Clinic Assistant On-call Resume
- Familiarity working with electronic health records, HIPAA and protecting patient confidentiality
- Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs
- Precepts new hires when applicable and informs managers of training needs. Makes recommendations for ongoing education
- + Computerized Appointment Scheduling for appointments
- + Schedule appointments in an accurate and timely manner according to Advanced Access principles
- + Maintain knowledge of appointment scheduling practices
- + Maintain knowledge of appointment scheduling policies and procedures
- + Take and relay messages requiring follow-up to appropriate individuals
5
Skills For On-call Clinic Assistant Float Resume
- Document patient information clearly and accurately using the electronic health record system
- Assist clinicians with exams and treatments including sterile procedures
- Complete tasks and projects in a detailed organized manner during frequent interruptions and distractions
- Current Minnesota LPN with the State of Minnesota Board of Nursing
- Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs
- Assist with ordering unit supplies and store as appropriate
- Schedule, coordinate, and track complex surgery scheduling and multiple patient appointments
- Provide doctor-patient support using reference documents and tools
6
Skills For Clinic Assistant Manager Resume
- Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks
- + Meets one of the following
- + Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
- Graduate of accredited Practical Nursing program or Medical Assistant Program
- Welcomes and checks client in; reviews client charts to ensure paperwork is completed and checks client insurance status to evaluate eligibility for services
7
Skills For Clinic Assistant On Call Resume
- Performs venipuncture and finger stick collections; performs and interprets a variety of CLIA waived tests including pregnancy tests, HIV, Hepatitis C point of care tests, and glucose
- Responsible for quality assurance testing using controls on all CLIA tests done within the lab
- Processes all lab specimens to be sent out to external labs, including labeling, ensuring completeness and accuracy of lab requisition forms, and packaging for pick-up while following all procedures for handling bodily, and potentially infectious, materials
- Uses the electronic health record to enter lab orders, results, and lab communication notes for nurses
- Maintains computer records and paper files, as needed
- Performs venipuncture and finger stick blood collections; performs and interprets a variety of CLIA waived tests including pregnancy tests, HIV, Hepatitis C point of care tests, and hemoglobin
8
Skills For Pool Clinic Assistant Resume
- Processes all lab specimens to be sent out to external labs, including labeling, ensuring completeness and accuracy of lab requisition forms, and packaging for pick-up while following all procedures for proper handling of bodily, and potentially infectious, materials
- Performs administrative functions such as greeting clients, answering phones and scheduling appointments, collecting demographic and medical information, registering patients, and collecting fees at time of service
- Computer skills to include Microsoft Office Outlook and Word
- Manage time and job responsibilities along with multiple priorities throughout the work day
- Assist with pharmaceutical outlet in clinic, including ordering of medications and managing inventory
- Responsible for upkeep and maintenance of medical and lab equipment and arranging for repairs as needed
- Provides services to participants in the syringe access program as needed
- Plan, control and direct all aspects of employee relations. Tact is required to deal effectively with employees and professional staff. Logical thinking and discretion is required to make decisions in initiating and implementing policies, procedures and standards
9
Skills For PHP Clinic Assistant Resume
- Acting individually and with others to meet each patient’s needs
- + Putting the patient first at every opportunity
- + Listening to understand each patient
- + Showing concern for each patient
- + Acting individually and with others to meet each patient’s needs
- Prepare records and materials as needed
- + Care for each person as he/she would like to be cared for by
- + Check-in and Co-pay Administration
- + Check in patients in an accurate and professional manner
10
Skills For Legal Clinic Assistant Resume
- + Identify and accurately collect co-pays or appropriate fees
- + Use computer-based system to verify patient information
- + Understand and communicate benefit changes to members, or refer to appropriate resource
- + Communicate wait times in a diplomatic manner
- + Direct patients to the appropriate care area
- + Prepare reconciliation report
List of Typical Responsibilities For a Clinic Assistant Resume
1
Responsibilities For Senior Clinic Assistant Resume
- Prior CNA, physician office or other clinical experience or science background
- One year experience in a physician office
- Experience in a physician office
- Recent related professional work experience in ambulatory clinical patient care
- Experience with electronic health record and practice management system
- Provide customer service, solve problems, and manage multiple priorities
- Medical office/clinic experience
2
Responsibilities For Clinic Assistant on Yawkey Resume
- Familiarity with medical equipment
- Graduate of an approved LPN program or Medical Assistant (MA) program
- Certified Medical Assistant credentialed from the American Registry of Medical Assistants obtained within 6 Months (180 days) of hire date or job transfer date
- Current BLS (or within 1 month of hire or transfer)
- + Specialty Appointment Coordination
- + Provide patient with information required to schedule specialty appointments
- + Facilitate timely and accurate flow of communication within the clinic
- + Answer telephone and respond appropriately to the caller
3
Responsibilities For Clinic Assistant On Call Float Resume
- + Prepare records and materials for new patient appointments
- + Maintain open communication with Appointment Center to ensure patient and provider needs are met
- Employment growth opportunities
- + Data entry - 4,000 keystrokes
- + Medical Terminology test
- Current BLS (or within 1 month of hire)
- Answer phones and schedules patient appointments
4
Responsibilities For Clinic Assistant On-call Resume
- Obtains and verifies insurance co-pays and deductibles
- Collects money log and tracks monies received from patients
- Prepares patient charts and assists physician as needed
- Assist physicians with exams
- Schedules appointments with ancillary departments or other care providers as needed
- Maintains master calendar for physician(s)
5
Responsibilities For On-call Clinic Assistant Float Resume
- Ensures patients charts are prepared prior to appointment including pertinent lab work, makes arrangements to obtain any special equipment needed, Sets up exam rooms, assists physician with exams as needed, monitors patient flow
- Reviews and codes charge slips for patient care services rendered and or surgeries performed. Develops supporting documentation for insurance claims and submits claims to insurance carriers
- Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes distributes, mails, performs errands. Reads and prioritizes incoming mail and handles or routes as appropriate
- + Verify insurance eligibility, if necessary
- + Register patients in an accurate, efficient, and timely manner
- + Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc
- + Coordinate schedule templates
6
Responsibilities For Clinic Assistant Manager Resume
- + Coordinate emergency schedule changes
- + Coordinate schedule holds consistent with Advanced Access principles
- Obtain chief complaint, brief history, appropriate vital signs, current medications and allergies
- Recognize abnormal findings and urgent problems and seek appropriate assistance from nurse or clinician
- Anticipate special supplies and equipment required for the visit
- Accurately sterilize and autoclave instruments, and maintain exam rooms and supplies
- To be dependable, reliable, and punctual in attendance and perform job responsibilities
7
Responsibilities For Clinic Assistant On Call Resume
- Recognize abnormal findings and urgent problems and seeks appropriate assistance from nurse or clinician
- Work effectively with others and demonstrates consistent cooperativeness, courtesy, confidentiality, cultural sensitivity and tact in the handling of job responsibilities
- To be dependable, reliable, and punctual in attendance and job responsibilities
- To be dependable, reliable, and punctual in attendance and performance of job responsibilities
- Knowledge of age specific competencies
- Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow
- Reviews and codes charge slips for patient care services rendered and/or surgeries performed. Develops supporting documentation for insurance claims and submits claims to insurance carriers
8
Responsibilities For Pool Clinic Assistant Resume
- Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate
- Ensures that physician orders for medications and treatments are implemented by the appropriate staff
- Maintains calendar for supervisor. Schedules meetings, depositions, etc. Makes arrangements for travel and lodging, facilities, equipment, parking, refreshments and other related details
- Admits and discharges sick students in the clinic
- Dispenses medication and administers tests to students as required by physicians under state/local guidelines; maintains appropriate medication records and logs
9
Responsibilities For PHP Clinic Assistant Resume
- Provides specialized assistance and health care services to students in accordance with physician's instructions (e.g. catherization for physically handicapped students, assist with nebulizers)
- Treats minor accidents and health emergencies
- Contacts emergency services and parents when necessary; performs first aid and CPR (if trained) until help arrives
- Processes Student Attendance daily
- Familiarity working with electronic health records, HIPAA and protecting patient confidentiality, basic knowledge of medical terminology, and assisting in medical procedures
10
Responsibilities For Legal Clinic Assistant Resume
- Administrative assistant or secretarial work experience
- Bilingual in Spanish or other language
- Medical Assistant or Phebotomy Certification
- + General Accountabilities
- Register new patients
- Some knowledge in EMR
- Hourly + Bonuses
- Informs therapist of patient arrival and escorts patient to treatment room. Prepares treatment rooms and areas for evaluations and treatment. Changes linen and arranges treatment supplies and equipment, i.e., prepares hot packs, cold packs, exercise equipment, etc. Is timely and punctual in addressing the needs and expectations of the therapists and patients
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