Clinic Coordinator Resume Sample
Federico Dickinson
20689 Brigitte Fort,
Dallas,
TX
+1 (555) 294 5718
Work Experience
Clinic Lead / Clinic Coordinator
06/2016
-
PRESENT
New York, NY
- Sitting for extended periods (e.g. during student interviews)
- Standing or walking for extended periods (e.g. during supervision of students on the clinic floor)
- Response to medical emergencies (e.g. CPR, stabilizing/lifting/moving injured persons)
- Provide most phases of clinical dentistry including diagnosis, periodontics, radiography, restorative dentistry, endodontics, extractions, and simple orthodontics (Invisalign)
- Assist in the transfer of patients from wheelchair to dental chair
- Exp in medical practices. Prior exp in billing, collections, and 1 year prior supervisory exp in healthcare setting
- With great kindness, greets patients and determines the patient’s intake status, checking the patient’s itinerary
Clinic Coordinator
02/2013
-
04/2016
Houston, TX
- Assess students’ clinical progress, patient management skills, strengths, deficiencies and ultimately competency in provision of emergency care
- Oversee students’ clinical progress towards promotion and graduation
- Work with Group Practice Leader on remediation within a particular discipline for student’s deficiencies
- Support and drive the business and administrative functions for the Mental Health Clinic
- Serve as quality customer service representative and ambassador to all clients
- Assist the Medical Director with Medical Credentialing, Scheduling and Residential evaluation program details
- Assistance with medical credentialing and completion of disability paperwork
- Able to administer vaccines and preforms various venipuncture
- Supervises all clinic team members on a daily basis. Works closes with Director to conducts HR functions such as hiring, evaluations and performance improvement as needed. Updates and approvals payroll weekly
Mult Clinic Coordinator
10/2007
-
09/2012
San Francisco, CA
- Communicates effectively with providers, LCPP and hospital leadership regarding clinic and patient needs
- Works with provider and marketing team to effectively market the clinic and provider and increase
- Provides input and guidance in the development of clinic process and flow to improve efficiency
- Works efficiently with electronic medical record system, online databases, patient portal and other information systems
- Maintains office on a daily basis including ordering of supplies, ensuring office is clean and has a welcoming appearance
- Works with outside vendors & LCPP Administration to ensure contracts are adhered to for janitorial, purified water, medical waste pick up, secure shredding, records storage etc
- Oversees and manages Patient Portal process ensuring patients are registered and can navigate the portal effectively
- Reconciles out of office hospital charges to ensure they are submitted timely and all providers are in compliance
- Works closely with providers to ensure all EMR notes are completed and locked within mandated time frame
Education
Syracuse University
2002 - 2007
School's Degree in Healthcare Related Field
Professional Skills
- Successful completion of Patient Rep training program and OJT within 5 weeks of hire. Knowledge of organization’s purpose and goals. Online scheduling and EMR training
- Strong interpersonal skills; ability to handle a wide variety of public contacts, including conflicts, with patience, tact, courtesy and discretion
- Strong verbal, writing, and number-comparison skills
- Considerable skill in determining priorities, working independently, and making decision
- Good multi-tasking, and critical thinking skills, dependable and team player
- Triaging patients for priority of treatment
- Experience providing or supervising (clinical) gender responsive treatment to patients with infectious diseases such as HIV and Hepatitis C
How to write Clinic Coordinator Resume
Clinic Coordinator role is responsible for public, health, software, credit, training, database, procurement, payroll, reporting, research.
To write great resume for clinic coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinic Coordinator Resume
The section contact information is important in your clinic coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinic Coordinator Resume
The section work experience is an essential part of your clinic coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinic coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinic coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinic Coordinator resume experience can include:
- Manages various EMR reports to ensure clinic is compliant, including Duplicate patient report and merges patients as indicated, Lab/Order reconciliation and ensures reports are tied to patients appropriately
- Evaluates and manages patient satisfaction survey results, analyzes reports, and works with clinic manager to improve clinic processes/operations to improve patient satisfaction
- Excellent public relations and customer service skills and a proven ability to accurately schedule appointments and interpret provider orders
- Experience working in a healthcare environment in an administrative capacity (Required)
- Experience in Customer Service in a healthcare setting is required
- Assure that medical records, films, and test results are available prior to patient visits
Education on a Clinic Coordinator Resume
Make sure to make education a priority on your clinic coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinic coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinic Coordinator Resume
When listing skills on your clinic coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinic coordinator skills:
- Effective interpersonal skills to communicate with the health care team, patients, families, fellows, interns, students, hospitals and the public
- Key boarding skills of 35 wpm
- Complete patient billing for morning clinic visits prior to arrival of Billing Specialist
- 1-3 yr CSR MEDICAL experience along with posting charges
- Arrive prior to the first morning patients. Screen emails and voice mails for daily schedule changes. Pull charts for all clinician visits for the day
- Strong management and clinical abilities for integrating all aspects of the program
List of Typical Experience For a Clinic Coordinator Resume
1
Experience For Clinic Coordinator of Emergency Services Resume
- Manage physicians’ templates in automated scheduling system to ensure physician and patient satisfaction with scheduling process
- Completes daily and end of month reports and other reporting as necessary
- Attends required meetings, arrives timely and is actively engaged in meeting agenda
- Oversee discharge and billing processes, and ensure that all financial encounter information is obtained in a timely and accurate manner
- Administer medications according to KIPP’s medication policy as needed
2
Experience For Mult Clinic Coordinator Resume
- Perform clerical tasks and filing of student clinical records
- Create and maintain separate patient billing files that are to contain Invoices, Pre-authorizations, Collection information
- Prepare job invoices and monthly A/R reports using QuickBooks
- Document all telephone calls to insurers and patients using Telephone Log
- Coordinate multidisciplinary clinical conference including case presentation schedule, assimilation of pertinent medical records, and attendance records
3
Experience For LVN Clinic Coordinator Resume
- Manages patient cancellations and no shows and works with front desk to decrease no show rate and last minute cancellations for all providers
- Manages up front collection processes to increase clinic’s overall up front collection percentage
- Utilizes personal protective equipment (PPE) per MMC standards
- Responsible for the completion of/or assistance with daily reconciliation processes. Reviews daily, weekly, monthly reports and reports trends to supervisor
- Responsible for the implementation of front-end processes. Reviews and researches all information on hold reports to complete the billing process. Resolves billing problems with patients and the CBO. Advises patients on payment procedures/processes to ensure payments are collected timely
- Oversees inventory management. Issues all check requests and purchase orders, reconciling orders received with original invoices. Approves payment of invoices within approval limits
4
Experience For Clinic Coordinator Diagnostic & Treatment Resume
- Provides input into hiring, firing and performance evaluation of clinical and clerical staff. Ensures the accuracy of time and attendance records; approves, monitors, and reports overtime. Maintains appropriate human resources and education records. Serves as backup to support clinic personnel when necessary
- Send reminder emails to patients to confirm upcoming appointments, and to reschedule missed appointments
- Orchestrates monthly staff meetings with providers and staff. Keeps supervisor updated on outcome of meetings for resolution of issues
- Provides input to Clinic Manager/Director/VP of operations to develop the annual budget and strategic plan. Assist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, Etc
- Ensures OSHA, Infection Control, AHCA, Joint Commission compliance of all personnel
- Obtain student health history data
- Perform mandated health screenings in a timely and efficient manner
- Perform minor first aid as needed
5
Experience For Rehabilitation Clinic Coordinator Resume
- Assist in the control of communicable diseases
- Serve as an Unlicensed Diabetic Care Assistant as needed
- Track and record student immunization data
- Prepare internal charge invoice and/or insurance claim
- Liaise with all payers to ensure payment of claims/billings (i.e. edicare, private insurance, Medical Assistance/Medicaid, Health Maintenance Organizations (HMO), JHMI International Office, JHMI Operating Room Purchasing, patients)
6
Experience For Bariatric Clinic Coordinator Resume
- Facilitate collection of unpaid insurance claims
- Follow-up with delinquent accounts, organize payment schedules as needed
- Facilitate monthly meetings with Clinic Director to review Excel Outstanding Accounts Summary Report, QuickBooks A/R Aging Detail Report, P&L (Cash) Report, P&L (Accrual) Report, and BW Budget Report
- Documenting Procurement Credit Card purchases into Procurement Log and submitting it on a regular basis to the Department Administrator for reconciling purposes
- CMS Quality Standards for Suppliers of DMEPOS
- Administer and maintain departmental policies and procedures, and notify staff of additions or modifications, including HIPPA with reference to patient care and research
7
Experience For Csc-clinic Coordinator Resume
- Assist with educational activities with physicians, hospitals and community, including lectures, seminars and educational materials
- Coordinate referrals and services with other health care providers as appropriate
- Implement patient care plans and ensure follow up on all aspects of the plan
- Provide coordination of services and patient care to ensure program goals and objectives are achieved by providing direction to program staff, maintaining efficient operations, and implementing and reviewing quality of care and customer service
- Serve as liaison and resource person to community-based general and specialty physician practices to ensure comprehensive services are rendered
- Serve as primary recipient (triage) for patient calls and assesses patient needs. Provide general education information and coordinate services or referrals as appropriate
- Work collaboratively with other professionals to provide comprehensive patient care and development of new programs and services
8
Experience For Life Time Sport Medicine Clinic Coordinator Resume
- Knowledge of patient care, clinical protocols and analytical techniques normally acquired through the completion of a Practical Nurse educational program
- Knowledge of clinical nursing theory including patient evaluation and education normally acquired through a course of study resulting in a license for practical nursing
- Knowledge and experience of department support and clinical information systems for the management, update and maintenance of systems; Kronos, SMS, EPIC, MARS, Data Repository and Power chart
- Demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below
- Provides patient with Care Connect badge if this is the first location that the patient visits
- Assures that appropriate interpreter services are present if needed
9
Experience For Clinic Lead / Clinic Coordinator Resume
- Ensures that patient refreshments are available
- Serve as liaison for the group for ancillary test departments, billing offices and department administration for the purposes of streamlining workflows and improving the method by which patient care is coordinated
- Oversee Myositis Center MOCs to ensure that: 1) patient visits, procedures and medications are scheduled efficiently and are appropriately authorized, pre-registered and financially cleared by third party payers, managed care organizations, and HMOs; 2) phone and epic messages are responded to timely and appropriately
- Lead the Myositis Center MOCs in the maintenance of physician, resident, and fellow templates in the patient scheduling system; Aid in resolving scheduling conflicts and maintaining clinic patient flow
- Conduct patient interviews regarding clinic fees, billing problems, and insurance information. Research issues related to billing or charge capture; discuss issues with appropriate staff and or physicians and take necessary measures to resolve issues; Track and manage special billing cases (self-pay; single case agreement)
- Experience in a clinic setting
- Desirable characteristics include at least two (2) years of experience in a hospital business office
- Lead scheduling and assist in training / mentoring at other campuses as needed by the Manager of Student Wellness
- Collate incoming lab and test results; distribute to appropriate team for scanning and physician review
10
Experience For Clinic Coordinator Resume
- Knowledge of environment of care and infection control policies, online scheduling and EMR training
- Troubleshoot and use judgment in resolving problems as they arise. Involve other parties as necessary to establish buy-in and delegation of work
- Track, monitor and facilitate scheduling and authorization of infusion and/or biologic orders
- Develop and oversee muscle biopsy tracking and second option read submissions
- Prepare and maintain clinic statistics and reports using database or spreadsheet software; develop reports to track referral/consult patterns, data regarding physician’s availability, appointment waiting periods and unkept appointments
- Promote service excellence to ensure patient, staff and physician satisfaction as outlined in the Service Excellence Standards of Behavior employee reference guide
List of Typical Skills For a Clinic Coordinator Resume
1
Skills For Clinic Coordinator of Emergency Services Resume
- Demonstrated ability to exercise judgment, make independent decisions, and assume responsibility
- Ability and willingness to cooperate with co-workers, supervisors and physicians
- Clinic operations or healthcare experience
- Previous pediatric experience is required
- Proven ability to use independent judgement and function autonomously (Required)
- Two years of directly relevant experience
- Knowledge/experience with chemical dependency terminology
- Cancelling and rescheduling patients as necessary
2
Skills For Mult Clinic Coordinator Resume
- Determining amount of out of pocket payments due from patients after communicating with their insurance company
- Liaising with outside hospitals to arrange meetings, clinics, or OR procedures a
- Filing appeals for denied or poorly paid insurance claims
- Verifying clinic purchases and corresponding posted expenses
- Verifying eligibility and funding through various insurance companies and agencies
3
Skills For LVN Clinic Coordinator Resume
- Collecting income from patients and insurers and maintaining payment records
- Submitting and documenting all check requisitions, purchase and travel expenses
- Providing remuneration for patients participating in various studies and keep records as required
- Managing all budgetary accounts of the clinic
- Preparing all patient and insurance invoices and claims
4
Skills For Clinic Coordinator Diagnostic & Treatment Resume
- Providing collection services of invoices and set up payment schedules if necessary
- Providing patients and insurers all necessary documentation to collect for services rendered
- Providing collection and follow-up with delinquent accounts
- Liaising with Department Administrator on a regular basis to verify Prosthetics Budget account expenses and income
- Works closes with billing office to ensure claims are billed out timely and all billing reports are completed accurately including daily deposit
- Provide ongoing coverage of incoming emails, phone calls and voice mail
5
Skills For Rehabilitation Clinic Coordinator Resume
- Assists Administrator in monitoring and completing clinic expenses
- Provide evaluation, nursing intervention, individualized patient and family education and supportive counseling
- Extensive sitting and computer and phone use
- Extensive keyboarding and ability to read a computer monitor
- Communicate in written and spoken English with a variety of customers including those with English as a second language
- Successful completion of medical terminology class and typing class
6
Skills For Bariatric Clinic Coordinator Resume
- SAP Reporting, EPIC, E-210, Knowledge of grant proposal and management
- Participate in clinical and community outreach programs and assist coordinating programs to provide education and enhance consumer awareness
- Current CPR required within 90 days of hire
- Organized, flexible, and able to juggle multiple tasks simultaneously
- To do whatever needs to be done in order to serve the patient and the flexibility to learn and incorporate new systems and processes
- Demonstration of both a strong customer service orientation and a commitment to excellence and accuracy while working in a fast-paced, multi-tasking environment
7
Skills For Csc-clinic Coordinator Resume
- Previous clinical supervisory experience
- College level healthcare administration/business course work and 2-3 years experience in a medical office
- Experience in outpatient clinic services
- Attend mandatory training classes offered by the Hospitals after hours or on weekends, with advance notice
- Assists with patient registration activities such as greeting patients, registering patient and obtaining demographic information, obtaining and updating office software billing, and preparing, maintaining and filing patient charts
- Greets patients using the Excellence Always tactics
- Prepare daily schedule for the next day
8
Skills For Life Time Sport Medicine Clinic Coordinator Resume
- One year freedom from chemical use problems
- Knowledge of healthcare environment, medical office policies and procedures and human resource management practices
- LVN with current Texas licensure
- Knowledge of hospital information systems is desirable
- Type 35 wpm or perform data entry at 4500 keystrokes per minute
9
Skills For Clinic Lead / Clinic Coordinator Resume
- Familiarity with telephone and intercom systems
- Enter and retrieve data accurately and quickly, check work and resolve mistakes
- Work effectively on multiple tasks simultaneously, work independently, use discretion and good judgment, and handle confidential information accordingly
- Successful completion of medical terminology class
- Microsoft Word, Excel, QuickBooks, Google Sheets
- Able to adjust approaches to reflect population served
- Manage all WMC, Concierge, and research patient scheduling, and direct other calls/messages to appropriate staff members. Provide all new patients with pertinent intake info via email or hard copy as new patients are scheduled
- Track most recent patient visit, update information regarding patient absentee status for no call/no show, cancellations
10
Skills For Clinic Coordinator Resume
- Assist in coordinating the daily activities of the staff in the clinic
- Responsible and accountable for various reports, metric tracking
- Document and pack patient food orders as needed for groups, and office visits
- Accountable for medical/office supplies including the ordering, coordination with various vendors, establishing, maintaining, and monitoring stock levels of medical supplies
- Champion the staff towards achieving high quality metrics and maintaining a high level of staff engagement for the betterment of the clinic and its patients
List of Typical Responsibilities For a Clinic Coordinator Resume
1
Responsibilities For Clinic Coordinator of Emergency Services Resume
- Ensure that ancillary appointments are scheduled efficiently, authorization obtained appropriately and testing itineraries are sent to patients timely
- Collate new patient referrals, manage record review, and distribute for scheduling
- Ensure that Epic encounters are closed in accordance with existing policies; Report any variance from standard to clinic director on a monthly basis
- Maintain myositis operations meeting schedules and meetings minutes
- Oversee interactions with industry representatives, including pharmaceutical as well as other vendors
- Disseminate protocol for reporting on mandated health screenings as directed by the Manager of Student Wellness
- Collaborate with the Manager of Student Wellness for training around Unlicensed Diabetic Care
- Arrange meetings providing notification to participants and attendees
- Prepares and distributes agenda in advance of meeting
2
Responsibilities For Mult Clinic Coordinator Resume
- Serves as recording secretary
- Reserves rooms for meetings, arranging for room set-up and equipment as necessary
- Administrative/clerical support for mid- to upper-level management, preferably in a healthcare setting (Required)
- Assumes full responsibility for contacting patients to schedule surgeries
- Develop, communicate and monitor cross-coverage methodology in the event of staff absence
- Attend monthly clinical operations meetings
3
Responsibilities For LVN Clinic Coordinator Resume
- Order medical, office, and educational supplies
- Report weekly immunization totals to the Manager of Student Wellness
- Collaborate with the Manager of Student Wellness to promote team and growth among the regional Clinic Coordinators
- Work comfortably with a variety of patients and guests. Knowledge of physical, psycho-social and cognitive developmental needs of population served
- Medical Assistance Certification
4
Responsibilities For Clinic Coordinator Diagnostic & Treatment Resume
- Prepares and distributes minutes
- Provides follow-up when necessary
- Maintains a current and accurate membership list of assigned committees
- Maintains records of meetings
- Handles all travel arrangements as required
- Two years critical care required
5
Responsibilities For Rehabilitation Clinic Coordinator Resume
- In ophthalmology clinic services
- Licensed with Department of Regulatory Agencies (DORA) with an LCSW, LPC, LAC, or LMFT
- Clinic Accreditation Manual
- Hours are M-F 9:00 - 5:30
- LVN license. CPR Certification through American Heart Association
- Using McKesson or other organizational practice management software, schedules pre-surgical tests and ensures availability of results and other records to the surgeon
6
Responsibilities For Bariatric Clinic Coordinator Resume
- When necessary, tracks expenses and logs to be sent to external funding sources
- Follows-up with patient the day/night before surgery to ensure timely arrival. Schedules post-surgical appointments as necessary
- Tracks expenses for clinical head
- Collects and maintains timelogs for physician and employees
- Generates bills to outside entities when appropriate
- Processes check requests consistent with organizational policy as required. Reconciles and processes monthly expenses
7
Responsibilities For Csc-clinic Coordinator Resume
- Current dental license
- Coordinates daily business operations of a clinic including monitoring revenue production and expense control. Ensures compliance with policies and procedures. Assists with problem resolution and improvement of patient care. Supports customer service standards, researches and reports customer issues and concerns, under the guidance of the Clinic Manager/Associate Director/Director
- Manage all clinic patient flow: greet and check in patients as they arrive for appointments, assemble new patient charts as needed, receive new patient consent forms and intake forms for new charts, keep clinicians updated on status of patient arrivals, check patient out, complete follow-up scheduling, route patient to billing staff at the completion of each visit
- Intervene as necessary, on issues relating to patient complaints, health care providers concerns, and operational issues; take measures to correct situations or ensure appropriate personnel are involved. Assist staff directly in answering the phones, patient registration and discharge, and other clinic operations that need attention at peak times of the day
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