Clinical Business Analyst Resume Sample
Sheldon Strosin
97520 Adams Heights,
Chicago,
IL
+1 (555) 665 2513
Work Experience
Senior Clinical Business Analyst
03/2016
-
PRESENT
Boston, MA
- Works with CAE's/AE's to successfully evaluate and deliver reports to internal and external clients. This would include being able to get data from Trend Central, Client Benefit Manager, Client Website, e-Service Delivery, Drug admin, Form Admin, etc.
- Send routine information to clients on behalf of CAE/AE- e.g’s –newsletters, MAC updates, Plan Finder, etc
- Answer end user "how-to" questions
- Clinical process/product standards compliance or development
- Clinical review of issues and defects derived from test team effort
- Training team in clinical concepts
- Product Ownership in a SAFe environment is desirable
- Participate in requirements gathering and testing as new sources
- Creation review and implementation of change request (add things around conduct impact
Clinical Business Analyst
01/2010
-
12/2015
San Francisco, CA
- Establish analytics as a foundational pillar across the organization through education, publications, data governance
- Work in a complex and matrixed team environment.
- Working effectively and cooperatively with others; establishing and maintaining good working relationships
- Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
- Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
- Document and analyze business processes and help drive business process improvement workflows
- Participate in regular team meetings to discuss team and project/program related activities, issues, changes, and communications as needed
Intern, Clinical Business Analyst
02/2005
-
11/2009
New York, NY
- Interpretation and translation of data sources, data definitions, metrics, and analytics to influence practice behaviors and patient outcomes for clinicians within multiple levels of the organization
- Research and analysis theory, methods, and statistics, relational databases & analytics tools including descriptive and inferential statistical methods
- Customer engagement and management, both internal/external, to effectively leverage resources to deliver on analytics projects that are patient-centric and across the continuum of care delivery
- Effective coordination and collaboration with other informatics and business teams.Defines and manages the scope of a business solution to meet the goals of the organization.
- Designs and implements analytical solutions to improve processes, measure clinical quality goals, and develop predictive models for patent and population specific goals
- Technical capabilities to extract and normalize data, along with understanding of data mining techniques including but not limited to predictive models, forecasting and model optimization
- Excellent preparation and delivery of executive reports skills that summarize the focus of the analytical activities to all levels of staff within the organization
- Lead organizational change by working in multi-disciplinary councils to enact enterprise level change
- Supervision of personnel/resource to ensure optimum support for system-wide analytics and reporting
Education
University of California, Berkeley
1999 - 2004
Bachelor's Degree in Related Field
Professional Skills
- Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of
- Demonstrates problem-solving, creative thinking and timeline management skills
- Strong administrative, analytical, problem-solving, written and verbal communication, and facilitation and presentation skills
- Excellent client facing skills, self-directed and the ability to thrive in a highly critical, fast paced environment
- Strong documentation skills for both project-type documentation & end user and/or technical documentation
- Strong Business Analyst skills required. Business Analyst certification recommended
- As a certified coder with experience in facility DRG coding or a RN/ LPN with 1+ years of current facility coding experience
How to write Clinical Business Analyst Resume
Clinical Business Analyst role is responsible for leadership, analysis, training, integration, mac, reporting, design, education, research, travel.
To write great resume for clinical business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinical Business Analyst Resume
The section contact information is important in your clinical business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinical Business Analyst Resume
The section work experience is an essential part of your clinical business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinical Business Analyst resume experience can include:
- Strong verbal and written communication skills and the ability to collaborate with team members
- Demonstrated experience in end user management, preferably in a healthcare setting
- Strong ability to provide excellent customer support, preferably in a healthcare setting
- Strong testing background in both verification and validation with a focus on integrations
- Sound project management skills. (not required for associate level)
- Leadership skills and the ability to manage and delegate work as part of a team. (not required for associate level)
Education on a Clinical Business Analyst Resume
Make sure to make education a priority on your clinical business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinical Business Analyst Resume
When listing skills on your clinical business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinical business analyst skills:
- Leadership skills and proven ability to manage diverse group of individuals and work effectively with multiple end users and teams required
- Demonstrated excellent interpersonal, organizational, and oral and written communication skills required
- Strong interpersonal skills and consultative experience is essential
- Excellent organizational, communication and problem-solving skills and able to manage multiple initiatives
- Effective written, oral, interpersonal and relationship-building skills
- Excellent problem solving and analytical skills, attention to detail
List of Typical Experience For a Clinical Business Analyst Resume
1
Experience For Senior Clinical Business Analyst Resume
- Experienced with writing, executing and reviewing test cases
- Experience providing customer and/or end user support, preferably in a healthcare setting
- Demonstrate working knowledge with IS methodologies and processes (i.e. Project Life Cycle, System Development Life Cycle and IS Change Management process)
- Experience in one of the following fields: Clinical Operations, Business analyst, and/or Quality
- Document user requirements, validate requirements with business customer(s) and participate with IS colleagues in system requirement development
- Assess and validate technical solution requests and IS recommendations
- Triage incoming issues via service now and other issue tracking methods and bring them to resolution or provide a robust
- Responsible for managing multiple projects concurrently and/or performing multiple roles within projects being managed
- Focus on understanding the customer’s problem and being the clinical domain expert to answer questions from the development team swiftly and decisively
2
Experience For Epic Clinical Business Analyst Resume
- Provide on-going support of live applications including but not limited to on-site and telephone support, system maintenance, system enhancements and upgrades
- Create and run reports as needed using tools such as Reporting Workbench
- Responsible for communicating to project sponsors, stakeholders, team members and Imaging Leadership all relevant information
- The Applications Analyst II designs and specifies information systmes to address business needs and the methods for installing them
- Provide service to users , according to the defined service level agreements
- Lead projects of small to large size following the project management methodology and standard process and tools within the organization/department
- Plan, manage, and over-see projects utilizing recognized project management techniques and methodologies
3
Experience For Intern, Clinical Business Analyst Resume
- Work independently. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
- Assist with end-user testing responsibilities and tasks with direction from senior, consultant staff, manager, and/or project manager
- Responsible for maintaining the group Utility Desk and other second level support functions as assigned by senior, consultant staff, and/or manager
- Support communication activities with end-user training for system implementation
- Provide On-Call/After Hours Support for lab applications on a rotating basis with other Team Members
- Support and educate end users with Epic clinical and complementary applications with a primary focus on Radiant according to defined service level agreements
- As part of the clinical team, supports end users in project implementations and as needed during daily operations. Takes part of call rotation
- Helps Application services staff with focus, time management and understanding of role of analyst
- Gains understanding and provides direction for structure and maintenance of the application platforms
4
Experience For E-clinical Business Analyst Resume
- Design and develop interface solutions according to the project scope, scalability, portability, and
- Plan and execute functional, user acceptance and integration testing of Radiology and eCare systems
- Support Lead Systems Integration Testing across multiple products in the solution
- Execute user acceptance testing plans
- Provide service to users, according to the defined service level agreements Adhere to recognized project management tools and methodologies
- Review and recommend best practices for business analysis, training and end user support functions
- Assist leadership in resource planning efforts for both project/program and support activities
5
Experience For Expert Clinical Business Analyst Resume
- Participate in staffing and support of BH Epic Clinical Service Desk
- Supports edits to supporting documents when requested which includes such things as user
- Continuously monitor process work flows to improve the usability of existing applications and provide guidance on proposed new application solutions
- Support and educate end users with Epic clinical and complementary applications and associated clinical and operational
- Understand user requirements; translate them to functional requirements and assist end user with Epic request
- Understanding and documenting the business requirements based on the customer’s needs. This includes understanding and evaluating the enhancement request, the business process, other project business requests and general system capabilities
- Develop UAT scenario’s based on Business Requirements
- Analyze the defined customer needs to identify product requirements that enhance and support our customer’s clinical practices
- Ensure programs meet clinical specifications has appropriate customer focus, and close alignment with the customers’ business objectives
6
Experience For Clinical Business Analyst Materials Management Resume
- Work closely with business owners, end-users, Partners eCare and developers to define business/clinical needs, develop approach, scope, and work plan to meet system, operational, and organizational objectives
- Assist in prioritization of new projects, requests, and break/fix issues
- Create basic models and user prototype interfaces to identify and validate business processes and solutions when appropriate
- Prepare and assist senior and consultant staff with delivery of effective presentations to upper management
- Create and run reports as needed using tools such as Epic Reporting Workbench
- Establish and create a positive project team environment through leadership and mentoring
- Conduct formal presentations and training sessions for hospital and IS management and end users
7
Experience For Clinical Business Analyst Associate Resume
- Support and educate end users on both Epic and non-Epic clinical and complementary applications and associated clinical and operational workflows
- Understand user requirements; translate them to functional requirements and assist end user with Epic and clinical systems request submissions
- Provide project-specific direction and guidance to project team members to facilitate timely, high-quality results
- Serve on key hospital committees as IS representative as needed
- No direct reports; provides guidance to less seasoned and new staff
8
Experience For Senior Clinical / Business Analyst Resume
- Support and educate end users with Epic clinical and complementary applications with a primary focus on Cupid
- Provide assistance with non-Epic third party applications as needed
- Provide 24-hour on-call support on a rotating basis with other clinical systems team members to address urgent issues that cannot be handled by the Partners IS Service Desk or the BWHC Epic Clinical Service Desk
- Support and educate end users with Epic clinical and complementary applications with a primary focus on Radiant
- Answer end user “how-to” functional questions and provide clarity within their workflow
- Radiology systems background desired
- Identify and resolve issues, and facilitate appropriate escalation for timely resolution
- Provide support and education with Epic clinical and complementary application issues, oncall, and at-the-elbow with
- Previous experience with computer applications, such as Microsoft Word and Excel including VLookup and Pivot Tables; Enterprise Application experience is required
9
Experience For Clinical Business Analyst Resume
- Support end users at the elbow, over the phone and online
- Understand clinical workflows and concerns in a variety of clinical areas. Shadow clinicians to understand how teams
- On-call evenings and weekend coverage likely as business needs dictate
- Assist with research and review of the projects’ scope in order to understand why the project has been initiated
- Gather detailed requirements and verify with senior and/or consultant staff that requirements completely define the project
- Document and update requirements
10
Experience For Senior Clinical Business Analyst Resume
- Communicate requirements with direction and guidance from senior, consultant staff, and/or manager
- Support business/functional requirement review, approval, and sign-off sessions
- Obtain recommendations and results with estimated/actual costs and benefits from senior and/or consultant staff
- Participate in technical requirements and design sessions
- Work with user community and vendors to meet implementation timelines
- Provide Tier 2 Support for laboratory and point of care applications including interfaces, instrumentation, reference lab, label and report printing (as well as hardware and MRV connectivity)
- Support laboratory integration with our Electronic Medical Record, Infection Control application, Heath Information Exchange and Reference Lab (LabCorp)
List of Typical Skills For a Clinical Business Analyst Resume
1
Skills For Senior Clinical Business Analyst Resume
- Strong Healthcare experience (At least 3+ years specifically provider/clinical systems- working with EMR/EHRs- ideally Soarian but open to other systems)
- Effectively translate business requirements to functional requirements
- Understand the work environment and competing priorities in conjunction with developing and meeting defined goals and objectives
- Experience running JAD sessions and interviewing end users
- Complete business analysis planning and monitoring for key stakeholder groups and provide effective communication to those groups
- Strong understanding of personal computers and devices
- Experience working with ICD 10 PCS
2
Skills For Epic Clinical Business Analyst Resume
- Experience in a clinical or healthcare setting
- Practical experience in providing technical support and maintenance in Sunrise Clinical Manager or applicable EHR/EMR
- Practical experience in providing business process and functional support for clinical applications required from a healthcare background required
- Need strong SQL background for writing reports
- Implementation, optimization, and maintenance projects strongly desired
- Proven project work (with tasks, dependencies, resources and timeline's) required
- Experience in hospital or clinical area of expertise required
- Provide excellent customer service to end users via a calm and respectful interaction, swiftness of follow up, and
- Successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and
3
Skills For Intern, Clinical Business Analyst Resume
- Semantic exchange mapping (data object mapping)/testing)
- Progressive responsibility in managing projects and doing business analytics
- Imaging Informatics Certification or related course content
- B.S. required; advanced training in related field desirable
- Deep knowledge and understanding of Clinical workflows
- Possesses a structured, process-oriented, problem solving mentality
- Knowledge of statistical programming programs such as R, SAS, STATA
4
Skills For E-clinical Business Analyst Resume
- Develop a deep understanding of Partners' Epic system build and be able to explain to end users
- Act independently communicating your work as appropriate
- Develop a deep understanding of Partners’ Epic system build and be able to explain to end users
- Become a point of contact for client questions/issues, with regards to the eClinical solution, following each one until resolution
- ICD 10 and PCS Training completed
5
Skills For Expert Clinical Business Analyst Resume
- Lead and facilitate working sessions with all levels of staff
- Specialized training in facilitation of diverse groups
- Travel for training likely
- Familiarity with Microsoft office programs including SharePoint and proficiency in Microsoft
- Consideration for Radiology, CT, MG, US Licenses and Imaging Informatics Professional (CIIP) Certification
6
Skills For Clinical Business Analyst Materials Management Resume
- Consideration for Radiology, CT, MG, US Licenses and Imaging Informatics Professional (CIIP) Certification
- Provides direct support during initial roll out of systems
- Knowledge/understanding of Meaningful Use requirements
- Workflow and data analysis/testing
- Microsoft office knowledge: Access/Word/Excel, etc
7
Skills For Clinical Business Analyst Associate Resume
- In healthcare or healthcare related information systems required
- Excellent interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization including both technical and non-technical personnel
- Understands and employs fundamental concepts, practices, and procedures relating to report writing analysis and design
- BS in nursing or other clinical specialty. (ie. Pharmacy, Radiology, Med Technology, etc.)
- Knowledge of business operations and in-house business systems required
- Meticulously track issues and work so MGH teams can understand where their items stand on the path to resolution
- Adhere to project management tools and methodologies
- Intermittently act as on-call support for end users with urgent issues
- Work with Project Management and Business Analysis Teams to translate interface requirements
8
Skills For Senior Clinical / Business Analyst Resume
- Standard office environment with possible local travel to Partners sites
- On-call coverage likely as business needs dictate
- Off-site pager coverage for user support as assigned
- Serve as functional liaison between the technical team and internal and external clients
- Mentor Operational staff on the efficient process/data flows and use of information
- Assist the Clients, Business Partners, Project Managers, and Software Engineers with any problems/questions they have throughout the design, development and implementation phase. Suggest effective solutions or necessary improvements
9
Skills For Clinical Business Analyst Resume
- Coordinate with Systems, Production, Development and Business Development to ensure that the implementation of eClinical solutions meets all the client specifications
- Work with appropriate global technical teams to ensure that adequate consideration of impact of new and possible integration solutions are fed back to management for strategic plans
- Assume responsibility for ensuring Director/Group Manager/Manager, eClinical Business Analysis receives adequate and timely reports and feedback on appropriate issues or issues given rise to concern
- Project management, LEAN,CAP and other change management skills
- Demonstrated experience in end user management, preferably in a healthcare setting
10
Skills For Senior Clinical Business Analyst Resume
- Experience with electronic health records, healthcare, training and/or project management
- Manage multiple and varied tasks with enthusiasm and prioritize workload to meet strict deadlines
- Plan and manage a project, its tasks, dependencies, team members, other resources and timeline; and to prioritize and delegate accordingly
- Epic application system build experience required
- Clinical Operations Pharmaceutical/Biotech/Healthcare experience
List of Typical Responsibilities For a Clinical Business Analyst Resume
1
Responsibilities For Senior Clinical Business Analyst Resume
- Experienced in incorporating successful interviewing, facilitation, and documentation techniques within a project
- Skilled at leading meetings, conflict resolution, and making presentations
- Experience with DRG coding and other facility coding
- CPT/HCPCS/ICD-9 coding experience
- Understanding of clinical trial process and knowledge of applicable regulatory requirements
- Working knowledge of industry standard methodologies and best practices (i.e. Project Life Cycle and System Development Life Cycle)
2
Responsibilities For Epic Clinical Business Analyst Resume
- Become a clinical process end to end expert including industry trends to drive continuous improvements
- General business knowledge of area being supported
- Lead and facilitate large working sessions with all levels of staff
- 24x7 On Call responsibilities on a rotating basis required
- Serve as liaison between application vendors, users, business and Kindred internal development and technical teams
- Assist with SoftLab 4.5 Implementation Project
- Perform configuration changes in SoftLab 4.0.6 and 4.5, Nova, Telcor, Copia, and Abbott DE for Lab system maintenance and upgrades
- Perform configuration setup for new hospital implementations for Laboratory Services
3
Responsibilities For Intern, Clinical Business Analyst Resume
- Develop and execute test plans and test new or modified software for reliability and accuracy
- Troubleshoot and implement new lab instrument interfaces
- Perform daily software maintenance tasks
- Provide onsite support to users as defined by business needs
- Understand user requirements; translate them to functional requirements and assist end user with Epic standard service/enhancement request submissions
4
Responsibilities For E-clinical Business Analyst Resume
- Fulfill standard service requests through build in Epic as defined through Distributed Build program
- Provides leadership to the Clinical Application Services associates, working with the Manager of Application Services to advise regarding new hires, education, workflow and responsibilities
- Assists the Application Services manager with the prioritization of tasks and projects as they affect the clinical arena
- Suggests needed training for Clinical IT Staff as well as provide training in specific areas as identified
- Processes tickets, change control, calls/requests to determine feasibility and work effort. Utilizes CA Service Desk to enter, review, assign and review metrics on requests and incidents
- Understands the use of metrics and queries within SCM to follow and report progress as well as gain information for troubleshooting and review
5
Responsibilities For Expert Clinical Business Analyst Resume
- Assigns tickets and tasks to the Application Services team as well as the Global team as appropriate
- Works with the Project Manager and Manager to lead clinical projects
- Keeps up to date on new functionality within SCM and other clinical Allscripts applications i.e. SSC, iPro, KBMA, ED Manager, to suggest and lead optimization efforts as well as help define the vision for IT
- Takes the management role in the Application Services department in the Manager’s absence
- Work closely with other Partner sites to build consensus for future enhancements
6
Responsibilities For Clinical Business Analyst Materials Management Resume
- Mentor and train team members in department process and procedures
- Triages requests in collaboration with the Administrator and processes assigned requests
- Triage problem/issue/questions received from business functions
- Perform data analysis and run quality control checks to ensure compliance to data capture
- Lead or participates in projects to drive optimization to the overall end to end clinical process
- Partners with clinical functions to analyze process and internal clinical systems to recommend improvements
- Identifies opportunities to improve the efficiency and effectiveness of the clinical systems and process being examined (process improvement/reengineering projects)
- As Project Lead, provide project status, budget and schedules
7
Responsibilities For Clinical Business Analyst Associate Resume
- Knowledgeable in GCP regulations and guidelines
- Familiar with the lifecycle and operations related to a clinical study
- Familiar with software development lifecycle and methodologies focused on quality systems
- Strong working knowledge and experience with computer systems, applications, development, and testing methodologies as they relate to the business areas being supported
- GE Centricity experience and or Touchworks desirable but not required
- 1-3 years Field Service and Customer Support Experience desired
- Has successfully participated in project teams with medium to large business initiatives
- Able to work with minimal direction and guidance from project lead, senior, consultant staff and manager
8
Responsibilities For Senior Clinical / Business Analyst Resume
- A broad knowledge of technology applications and their relevant application within the pharmaceutical industry is desirable
- Solves problems with a positive attitude, teamwork, and innovation
- Familiarity with multiple system development lifecycles (SDLC’s)
- Tableau and Excel expereicne are highly desired
- Knowledge of Clinical workflows
- Standard office environment with local travel to Brigham Health radiology and Partners sites
9
Responsibilities For Clinical Business Analyst Resume
- Some travel to radiology operational areas
- Proactive maintenance of knowledge regarding management strategies, development methodology and standards for team operations, and improve project, solution or process quality
- Deep knowledge and understanding of Clinical workflows
- Experience with RM devices/ knowledge of RM therapeutic areas: Pacemakers, Defibrillators, Cardiac Resynchronization Therapy, Electrrophysiology, Left Atrial Appendage Closure devices
- Manage small to medium sized projects and lead or fulfill primary roles in large complex projects
- Complete problem definition and analysis and assists in business case development
- Lead and facilitate group discussions to elicit customer and quality requirements for complex projects
10
Responsibilities For Senior Clinical Business Analyst Resume
- Analyze current clinical system processes to complete current state analysis; perform gap analysis, and develop future state standardized workflows
- Strong previous experience as a systems analyst, business analyst, project manager or consulting professional preferably with experience of system or process design and implementation is essential
- Previous experience working in the CRO or Pharmaceutical industry is desirable but not essential, previous experience of performing in a business analyst role within a regulated industry is desirable
- 1-3 years experience in managing clinical systems, imaging systems. System administrator in PACS or a combination of these experiences
- Create functional specifications and capture requirements
- Create business requirement documents and functional specifications
Related to Clinical Business Analyst Resume Samples
Business Analyst IT Resume Sample
Work Experience
• Build productive relationships with your peers within GIT and in the respective business area. Run regular update meetings with your superior and stakeholders
• Provide application support to Constellation’s ETRM system (OpenLink Endur), including defect management, Issue analysis, application docu...
Professional Skills
• Strong relationship building skills & comm...
• Demonstrated facilitation skills, with pro...
• Excellent interpersonal skills -- proven a...
Logistics Business Analyst Resume Sample
Work Experience
• Facilitate business process owners meetings - include SME’s in important decisions
• Perform complex analysis of Hershey’s network, to include plant, co-manufacturing, co-pack, distribution, and transportation, in order to make recommendations supporting the mid-term and long-term distribution netw...
Professional Skills
• Demonstrated formal and/or situational lea...
• Strong interpersonal and collaboration ski...
• Desirable but not essential: Prior work ex...
Services Business Analyst Resume Sample
Work Experience
• Conduct Mining Process Framework(MPF) based (on site) technical assessments that deliver new business growth and/or cement GEOVIA’s technology and services footprint
• Deliver classroom training and implementation projects
• Project and Technical support for partners
&n...
Professional Skills
• Excellent communication skills and MS Offi...
• Strong analytical skills with the ability ...
• Strong planning, analytical and time-manag...
Business Analyst Management Resume Sample
Work Experience
• Additional Ad hoc work
• SAP Business Objects and/or other Business Intelligence/Data Analytics tools or experience
• Manages multiple tasks in a fast-paced and changing environment
• Fluent in the Microsoft Office Suite, primarily Excel and PowerPoint
...
Professional Skills
• Manage the IT contractor request process i...
• Team player with strong negotiation skills
• Strong written and verbal communication sk...
Business Analyst Level Resume Sample
Work Experience
• Uncovers client requirements via industry standard analysis techniques such as Data Flow and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis
• Previous systems analysis experience with Title XIX or XXI healthcare programs, including Medicaid, Medicare, or Co...
Professional Skills
• Prior experience working within an Agile-b...
• Prior experience using Requirements Tools
• Leverage communication, negotiation and in...
Management & Business Analyst Resume Sample
Work Experience
• Define the system and functional requirements of the product
• Using development specification, creates detailed use cases
• Plays a key role in the training of customer and technical support personnel
• Communicate with co-workers, peers, and managemen...
Professional Skills
• Strong organizational, prioritization and ...
• Highly skilled and proficient in using dev...
• Structured analysis skills including data ...