Commercial Specialist Resume Sample
Kory Cruickshank
35290 Gunner Manor,
San Francisco,
CA
+1 (555) 394 7134
Work Experience
Commercial Specialist
03/2017
-
PRESENT
Dallas, TX
- Knowledge of BB&T standard software packages INDBBTCB
- Experience in the field of contract review,business negotiation
- The position of Commercial Specialist within Contract Management and Procurement (CM&P) is to maximise value from supplier relationships by managing less critical supplier relationships and providing coordination and monitoring support to the Commercial Management and operational teams in the management of supplier contracts and relationships
- To work closely with suppliers to access latest innovations, challenge unnecessary business demands, manage contract obligations, recover service credits and rebates and track and measure benefits secured from each supplier
- In a Global or International IT or Telecommunications function, dealing with technical and commercial aspects, preferably related to PSTN and mobile environments
- Knowledge of mobile and fixed telephony environment worldwide (Telecoms market and technology) and good technical background in Telecommunications (voice, data)
- Good communicative and documentation skills
- Able to manage own workload and to work independently
IT Commercial Specialist, Lcs, Asean
10/2011
-
02/2017
Philadelphia, PA
- Analytical thinking, problem solving and good communication skills are required
- Know-how on the applications of basics of financial accounting, controlling, reporting/preparing procedures and documentation, law of contracts, foreign trade and customs regulations, general logistics etc
- Very good command of English language in written and verbal, German is an asset
- Good command of MS Office, SAP modules
- Preparing commercial parts of the offers, preparation of offer calculation, manage the LOA process, export control, preparation of commercial offer documentation
- Manage project financing procedures with customers, banks and respective Siemens departments( i.e. Treasury.)
- Know- how on the application of basics of reporting/ preparing procedures and documentation, foreign trade and general logistics etc
- Experience in related field
Pricing Analyst / Commercial Specialist
03/2007
-
08/2011
New York, NY
- Strong analytical skills and ability to perform complex analysis, attention to details
- Team-oriented ability to work with cross- functional teams
- 4th year (graduated from 3rd grade) undergraduate or master student in faculty of economics and business administration sciences or industrial engineering
- Able to work 3-4 days/week in Kartal during winter time, 5 days/week during summer time
- Good command of written and spoken English (German is an asset)
- Flexible and good team players
- Result orientation with strong analytical thinking
- Experience in accounting, sales or tax department
- Good command of English, German language is an asset
Education
Wayland Baptist University
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong organizational and planning skills, including project management
- Strong communications skills particularly related to articulating specific corporate strategy and commercial requirements
- Good planning, organisational & time management skills: ability to multitask & prioritise workload
- Team player and strong communication skills, both oral and in writing,
- Good communication skills and strong team player
- Analytical thinking, problem solving and good communication skills
- Evident influencing and commercial skills
How to write Commercial Specialist Resume
Commercial Specialist role is responsible for reporting, languages, commercial, finance, mainframe, training, integration, database, procurement, telecommunications.
To write great resume for commercial specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Commercial Specialist Resume
The section contact information is important in your commercial specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Commercial Specialist Resume
The section work experience is an essential part of your commercial specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous commercial specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular commercial specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Commercial Specialist resume experience can include:
- Proven experience using SAP
- Advanced Excel and PowerPoint skills including waterfall charts, pivot tables and complex formulas
- Very good command of English (German shall be regarded as an asset)
- Good command of MS Office applications. SAP FI/CO knowledge is a significant asset
- Experience is required in a similar field
- Good level of knowledge in MS Office Applications, SAP
Education on a Commercial Specialist Resume
Make sure to make education a priority on your commercial specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your commercial specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Commercial Specialist Resume
When listing skills on your commercial specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical commercial specialist skills:
- Effective oral and written communication skills, with strong attention to details
- Good computer skills for reporting and analyzing the sales data,
- Analytical thinking, result and quality oriented approach and good communication skills are required competencies
- Organised with good time management skills and a track record of working well under pressure within demanding timescales
- Excellent interpersonal skills to drive tasks to completion
- Skilled at organizing, prioritizing workflow, and coordinating the work of others,
List of Typical Experience For a Commercial Specialist Resume
1
Experience For IT Commercial Specialist, Lcs, Asean Resume
- Strong business acumen to become involved with all levels of business operation for an assigned business segment
- Experience in commercial positions
- Very good command of English, German language is an asset
- Very good command of MS Office applications and SAP
- Responsible for managing queries from Royal Mail with regards to PAF data and assisting with reporting
- Able to work 2-3 days/week in Kartal during winter time, 5 days/week during summer time
- Follow-up guarantees, bonds, accounting documents and IFRS reporting
- Lead negotiations of strategic warehousing arrangements and agreements, ensuring the most cost competitive and service oriented outcome for Resolute
2
Experience For Commercial Specialist Group Anti-money Laundering Team Leader Resume
- Support the sales teams in preparing pricing for sub segment (internal) approval
- Maintain knowledge of ongoing operations, ensuring revenue is invoiced at earliest opportunity
- Knowledge of Turkish Tax, Turkish Commercial Code, Turkish Accounting Standards and IFRS
- 3th or 4th year undergraduate student or master student in faculty of economics and business administration sciences or industrial engineering
- 4th year (graduated from 3rd grade) undergraduate or master student in faculty of economics and administrative sciences or industrial engineering
3
Experience For Pricing Analyst / Commercial Specialist Resume
- 3th or 4th year undergraduate student or master student in faculty of Business Administration, Economics, Industrial Engineering or relevant departments
- Actively supports the bid team in responding to RFI's or RFP's
- Gathers required documentation, distributes for review, sets-up and chairs the Bid/No-Bid R1 review meeting for L3 opportunities
- Coordinates participant attendance at R2 review meeting and ensures all documentation available
- Prepare the progress payment reports and all relevant document for monthly invoicing requested by the customer
4
Experience For NAM Commercial Specialist Resume
- Perform ad-hoc customer enquiries in coordination with maintenance team and according to internal guidelines
- Support compliance with company regulations including bid process, delegation of authority and governances
- Change orientated, accepts new ideas and responds positively to changing circumstances
- Oversee and guide stakeholders through change according to impact on process, technology, policy and people
- Develop annual plans in liaison with the Senior / Category Head and the sourcing team and lead the management of commercial relationships with suppliers
- Manage the business evaluation process, obtaining input and formal business approvals from specialist areas
- Instruct and administer new and existing business agreements
- Team-oriented ability to work with cross- functional teams in an international environment
- Contribute to reducing CPS’s commercial risk profile through innovative commercial modelling, proposition development and commercial controls, supporting the optimisation of CPS’s profitability and account growth
5
Experience For Project Commercial Specialist Resume
- Collaborates with the Commercial Management team within CPS; to understand their needs in order to best support them as customers
- Work closely with CPS Finance to ensure all financial implications on key accounts and of business propositions are fully understood and communicated
- Willingness to challenge and to be challenged
- Knowledge on compliance, negotiation and communication methods, change& claim management, risk& opportunity management
- 4th year (graduated from 3rd grade) undergraduate or master student in faculty of business administration, business informatics or economics
6
Experience For Approvals & Commercial Specialist Resume
- Able to work 2,5 full days/ 5 half days per week in Kartal between March – August 2017
- Eagerness to learn in an international environment
- Be able to articulate GEHC’s overall LCS IT vision. Be a driver for cross modality activities
- Work with outside sales and marketing managers on new and existing products to become product knowledgeable on Guardian’s vast array of value-added product offerings in order to better service the customer needs
- CGMA, CA or CPA qualified
- Review and manage the commercial part of contract terms and conditions to ensure all the risks are compliant to Dimension Data standard or adequately mitigated
- Skills from different fields such as supplier management, contract management and developed business experience, technical knowledge, and strong interpersonal communication and relationship management skills
7
Experience For Qr-mail & Express Product Commercial Specialist Resume
- Worked closely with the Software Commodity Management Team, Product Management, Finance, and Legal to ensure project accuracy, schedule and program requirements are met
- Responsible for project accuracy and compliance of software and license registration and data structuring
- Have concurrent project initiatives in addition to data management responsibilities
- In-depth knowledge of project management. Knowledge of software development processes and software industry
- Preparation of all necessary financial/commercial documents for the sales and bidding process in export and domestic market e.g. offer calculation, preparation of commercial offer documentation, contract analysis, evaluation of risks, LoA process
- Provide overviews and presentations on financial/commercial relevant topics to support the bid/no bid decision process for projects
8
Experience For Sales Commercial Specialist Resume
- Take role in preparation of legal and commercial conditions of contracts with clients, suppliers and negotiate contract terms, teaming up with the business partners, preparing adjustments to contract and L/C documents
- Maintain conformity of a project with accounting/commercial rules, logistic standards and related law
- Prepare and present project commercial data for financial audit purposes
- Driving coordination with corporate departments like Accounting, Finance, Tax, Supply-Chain, Legal, Compliance (as relevant) to ensure a risk and opportunity management and process improvements
- Know-how on the applications of basics of financial accounting-IFRS, controlling, reporting/preparing procedures and documentation, law of contracts, public procurement law, foreign trade and customs regulations, general logistics etc
- Collect, develop and analyze necessary market and internal information that supports the negotiation and process implementation for new and existing Warehouses and rail opportunities
- Oversee and manage existing warehouse and rail contractual agreements ensuring that Resolute benefits from the most favorable terms and conditions as well as cost effective pricing given current and future considerations in the overall forest products marketplace
- Continually evaluate and analyze information and market conditions for new opportunities to drive cost reductions or tactical changes in regards to new or existing warehouses and/or rail routings
- Maintains a full and comprehensive knowledge of the current and future domestic and international Logistics marketplace to proactively evaluate risk and warehousing/rail opportunities
9
Experience For Commercial Specialist China Resume
- Interact with managers and peers in Sales, Customer Service, Operations, Planning and Mill Operations to provide fact based information and Logistics input relating to the Resolute warehousing and rail strategy and tactical decisions impacting customers and operations
- Develop and maintain day to day relationships with key warehouses, ensuring that Resolute as a key customer derives the optimal value from these relationships
- Coordinate decision making and projects with the Manager Logistics, Network Design and the Manager, Logistics Operations to ensure smooth and effective implementation of projects
- Provides contract expertise as a member of the proposal development team
- Drafts, reviews and negotiates commercial documents as needed
- Administers the contract management system
- Leads in contract closedown/exit activities
- Monitors and reports on performance against contracts
10
Experience For Commercial Specialist A Resume
- Deliver on the sales targets by category, meet the set budgets while tracking performance and taking corrective actions for underperforming machines. Aspire to have the Perfect Store executed by channel adhering to Nestlé Professional guidelines
- Align with the Beverage Service Partners (BSP) and report identified KPIs, such as the accomplishment of installation and maintenance program, and control TA in order to guarantee the end cup profile; maintain Installation and Withdrawal contracts
- Coach and provide regular feedback and recognition BSP team focusing on machine detailing and hygiene standards
- Build and manage key customer relationship for sustainable business growth, executing customer plans. Implement effective spend strategy, optimizing leads generation process via trade shows, telesales, direct contact, etc
- Ensure proper stock supply through accurate monthly forecast, manage sell out from BSP to operators, spare parts inventory, and monitor the level of bad goods returns
- Accepts ownership of L3 contract bids from Sales (and L2 if no Contracts Manager) via the opportunity pipeline
- Become principal owner and driver of transaction details related to technical, financial, and commercial inputs to support strategy development and risk management
List of Typical Skills For a Commercial Specialist Resume
1
Skills For IT Commercial Specialist, Lcs, Asean Resume
- A strong commercial aptitude with proven negotiation skills and a track record of delivering on-time negotiations whilst maintaining customer focus
- Strong stakeholder management experience: ability to build and maintain working relationships with external suppliers
- Strong business acumen and solid understanding of project life cycle economics
- Business experience including at least 3 years commercial management experience in an IT service provider
- And/or at least 1-2years experience in the finance or commercial areas with a proven performance track record
- Demonstrates strong Microsoft Excel & Access capabilities; Can manage large volumes of data
2
Skills For Commercial Specialist Group Anti-money Laundering Team Leader Resume
- Effectively communicates with customers to ensure timely resolution of open actions for all customer service related issues
- Tracking of existing contracts validity
- As necessary, facilitate process of prioritizing and developing project funding approvals; obtain approval for project cost budget (IDP)
- Good financial awareness with an in-depth understanding of cost and pricing principles, and commercial policies and procedures
- Deep understanding of ITO R process and tools for ensuring appropriate bid compliance and risk mitigation prior to release of a proposal to a customer
- Demonstrated ability to successfully negotiate and deal with complex operating scenarios
- Demonstrate project management expertise through management of medium to large projects of varying complexity
- Good knowledge of HPLC and Chromatography and deep understanding of China column business and market situation,
- Previous experience with project management software including Prolog, P6 and/or MS Project
3
Skills For Pricing Analyst / Commercial Specialist Resume
- Preferably with 1-2 years working experience
- Support of monthly closing consolidation within TS group (SMART)
- Experience of working in a similar role
- Experience in management accounting role; and
- Experience on evaluating as is business process and work on to be process design
- Cooperate with sales and sales admins for bid preparation
4
Skills For NAM Commercial Specialist Resume
- Work in a logical and well organised manner, preferably with experience of producing MI reports or developing financial models
- Project management and project work experience
- Knowledge and experience of contract development and management processes and the ability to coordinate activities for a team
- An excellent communicator - both verbal and written
- Previous project management experience would be desirable
5
Skills For Project Commercial Specialist Resume
- Ensure project outcomes are accepted; measure and analyze stakeholder perceptions; facilitate validation of business benefit assessment
- Strong analytical competencies and ability to transform complex issues into business propositions
- Able to build strong relationships / networks and communicate with conviction
- Experience in a related project coordination role
- Excellent communicator who is passionate about driving cost management and supporting leaders across the business
- Stakeholder engagement experience
- Previous experience in a customer service oriented capacity, preferably in a retail/service industry environment
- Extensive experience and knowledge of automotive parts aftermarket industry
6
Skills For Approvals & Commercial Specialist Resume
- Proven leadership capabilities highly desirable
- More than 5 years’ experiences in commercial tasks
- Solid ability to analyze complex problems; evaluate options and implement solutions
- Demonstrates proficient level of Microsoft Outlook,
- 2 – 3 years of experiences in the field
- Experience in creating reporting for Contract Management and Compliance
7
Skills For Qr-mail & Express Product Commercial Specialist Resume
- Experience with Agile MRP Systems
- Business Transformation experience in collaboration with IT
- Help create a strong commercial culture in Experian
- Configuring, Managing and Maintaining Networking Equipment’s
- Responding to Non-Disclosure Agreement (NDA)/Data Processing Agreement queries including reviewing customer NDAs and DPAs
- Installing, Managing and Maintaining the Servers and PC’s
- Working understanding of networking industry
- Working knowledge of ERP/MRP applications software especially inventory management and production planning
8
Skills For Sales Commercial Specialist Resume
- Understanding of construction/engineering industry contracts and projects
- Understanding of document management systems, cost accounting systems, construction cost estimates, and project schedules
- Preparing and monitoring of the order, mit-nach calculation, follow-up of the order intake and order backlog
- Aligning the contracts with legal and financial requirements,
- Reporting of a Purchase order coverage
- Involving in month-end closings
9
Skills For Commercial Specialist China Resume
- Providing commercial support for offer preparation and calculations for domestic / foreign and intracompany customers
- Providing commercial support for contract and claim management
- Analysing and follow- up of the monthly profit/loss and balance sheet reports
- Performing the additional reports required by HQ or cluster companies
- Performing other appropriate tasks as required by the Commercial Manager
10
Skills For Commercial Specialist A Resume
- Invocing - inputs for charging,
- Preparing and monitoring the necessary export documents and organising the shipment in coordination with SCM
- Performing and monitoring the monthly and quarterly forecast operations and the yearly budgeting activities in accordance with the BTA’s
- Participating in the yearly Business Target Agreements (BTA’s) meetings /discussions in coordination with the sales group
- Provide reporting and presentations tailored to various audiences according to complexity, risk and stakeholder reporting requirements
- Comfort using computer based applications including: Internet, Parts Ordering Management and Microsoft Office
List of Typical Responsibilities For a Commercial Specialist Resume
1
Responsibilities For IT Commercial Specialist, Lcs, Asean Resume
- Experience with tracking, reporting, researching, and payment of confidential incentive information
- Knowledge of Banking systems (including, but not limited to) – eCIF, Salesforce, Mainframe
- Assist with processing of submittals, RFIs, and other project correspondence
- Responsible for providing Commercial Support with regards to the Commercial governance procedures; Bid/No Bid review, Deal Review and contract term sign off
- Assist in the development of contract templates as required and update existing templates for the team
- 10) Develop, own and continually update the regional competitor report and database, including all regional tier 1, 2 and 3 competitors
- 11)Assist the Commercial Manager in the preparation and maintenance of a register of key business pursuits for the region, and the necessary zippering required
- To ensure all customer-facing documents in their region
2
Responsibilities For Commercial Specialist Group Anti-money Laundering Team Leader Resume
- Developed ensuring alignment between Sales and the relevant Products Areas
- Contributes to individual deal strategies to drive both price and hit rate
- Compilation of Proposal, supporting documentation, risk reviews, reviews, cycle commitments and obtain necessary approvals through CRBs per established Delegation levels before submitting proposals to customer
- Support achievement of ITO Team metrics related to orders, margins
- Review Customer Purchase Orders to Ensure Compliance with Approved Price Levels, Terms and Cycle commitments etc to coordinate R3 Hand off to Project Execution teams
- Provide PO Acceptance/Acknowledgment to customer with right language and terms
3
Responsibilities For Pricing Analyst / Commercial Specialist Resume
- Request and coordinates bid-related tasks from the required resources (Commercial Manager, Commercial AE, Contracts Manager, Finance, Legal. Sales, Projects) required to create bid
- Drives improved OTR turnover process (R3) to ensure proper control of contract
- Be familiar with impact of all T&Cs clauses such that the requirement for input from a Contracts Manager/Commercial Manager or Legal specialist is identifiable
- Ensure Contracts Manager/Commercial Manager involvement in all commercial contract documents on key (Nuclear, USG, L2 & L3; >$k “trigger-point” bids
- Use Risk Review Checklist to seek and obtain approval for deviations and ensure associated price or scope action recommendations are identified to provide clear guidance to approved signatories to the consequences of their approval. Where no deviation exists for a given checkpoint, completes the appropriate checkpoint entry
- Ensure all documentation is available for R2 review meeting, distributes documentation, chair meeting, record results
- Able to directly negotiate non-standard T&Cs with customers, and be advised and coached by Commercial Manager and legal counsel
- Coordinate with Commercial Manager to present high-risk projects to Leadership Team for discussion and approval prior to quotation via the Risk Review Board (RRB) process
4
Responsibilities For NAM Commercial Specialist Resume
- Act as Power of Attorney agent when authorized for performance bond, insurance and other matters for the bid document
- Ensure Bid meets all required commercial (export) requirements for the appropriate source and destination countries
- Grow domain expertise to develop continually improving competence in the bid requirements and application scope of the P&L product lines and markets, working with sales and field sales to ensure that bids technical and price components are well aligned with market practice and customer expectations
- Work with account manager and commercial manager during R3 phase to ensure consistent formal communication with customers such that bid submission it both timely and in line with customer expectations
- Validate that received orders and any associated T&Cs meets the scope and T&Cs associated with the offer, and if not reinitiate further negotiation within the R2 phase to renegotiate with customer where there are deviations or obtain appropriate deviation sign-offs
- Where applicable formally acknowledge customers’ Purchase Orders for key projects to ensure that the contract terms and conditions meet MCS’s risk profile and that the order requirements are clearly defined taking exceptions or adding clarifications where required
- Fluency in English and at least one major language for the applicable business region
5
Responsibilities For Project Commercial Specialist Resume
- Understand the contractual requirements of project documents, including the roles and responsibilities and notices required to record changes. Assist in ensuring all required notices are issued in a timely manner
- Establish and lead development of owner change orders. Work with the client team to facilitate acceptance
- Maintain document management, construction cost, and claims management systems for the project
- Review monthly payment applications
- Assist with project closeout
6
Responsibilities For Approvals & Commercial Specialist Resume
- Prepare written correspondence to program participants
- Identification, preparation, and assistance with negotiation of claims
- Analysing , studying and interpreting the tender specifications by means of commercial and legal issues. Preparing the necessary commercial documents and getting the necessary approvals of Legal and Tax Departments. Providing commercial support for contract and claim management
- Performing the monthly closure activities, preparing the required booking documents, follow-up the blocked ICC invoices and debit notes, performing the intracompany cost transfer
- Follow – up and collection of the receivables and letter of guarantees in coordination with the order management group
- Requesting advance and due payments from customers , follow – up and performing of material return, price difference and currency difference activities in accordance with the related order / contract
- Follow-up of the indirect business volumes, commission revenues, contracts with the HQ and related invoices
- Preparation of deal specific commercial schedules and contractual terms
7
Responsibilities For Qr-mail & Express Product Commercial Specialist Resume
- Ensure that signed contracts are communicated (internal and external) to all relevant parties to provide contract visibility and awareness
- Responsible for providing advice and guidance directly to our clients, on our contracting position, regulatory terms, licensing model and bespoke requirements. Work with Commercial Manager where required and escalate if necessary. (External)
- Responsible for providing assistance/support to the Junior Commercial Specialist with regards to approving quotes on the Commercial Helpdesk and licensing model queries
- Responding to escalation requests by providing second line advice and guidance, in a timely manner, to the following EDQ personnel with regards to licensing model queries, bespoke client requirements - Sales, Business Operations, Finance, Professional Services and Product Management
- Responsible for ensuring the new products or data acquisitions follow due process and are signed off by the relevant parties prior to launch. Work with the Commercial Manager where required and escalate if necessary
8
Responsibilities For Sales Commercial Specialist Resume
- Contribute to client negotiations
- Assists with the preparation of proposals, bid reviews and contract documents
- Provides support with customer negotiations and dissemination of agreements
- Monitors and reports on performance against contracts and assists with contract amendments
- Coordinates contract closedown/exit activities and associated documentation
- Maintains the contract management system, databases, reports and records that are necessary to support Commercial Management Team activities
- Coordination of the preparation for monthly and quarterly BU Segment reports (report for volume, SG&A, profit, balance sheet, sales anf factory profitability), analyzing the deviations between the actual and plan values.
- Follow-up the signature process of progress payments within the different customer locations until process is finalized
9
Responsibilities For Commercial Specialist China Resume
- Inform Maintenance Management Team in case of penalties and set actions to prevent similar issues
- Archive all progress payment documents
- Maintain constant communication with commercial team and inform about progress payment steps
- Follow up payments by customer and prepare a plan to improve the payment terms & open payment ratio
- Coordinate the correspondence with customer and follow up the requirements of the official letter procedure
10
Responsibilities For Commercial Specialist A Resume
- Monitor the due dates of valuable documents like bonds and withdraw from the customer
- Work with core members of the bid team to help shape a commercial model based on design to cost criteria that meets customer and SITA business objectives
- Support the sales team to ensure in the creation of financially sound contracts that provide high value to both SITA and the customer throughout the full life cycle of the contract
- Review and evaluate an opportunity's commercial structure with regard to:- the financial framework of the deal, risks, contractual terms, regulatory compliance, and full life cycle issues
- Work with the bid team to identify and quantify risks associated with a bid
- Keep bid and senior management informed of all financial and pricing aspects of the deal including the profit and loss, pricing, capital investment, cash flow and all necessary approvals
- 7) Provide commercial support to the communication team for the planning and attendance of industry conferences, exhibitions and networking events
- Active in social and community activities during study
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