Community Relations Specialist Resume Sample
Eino Effertz
70396 Langworth Flat,
Dallas,
TX
+1 (555) 435 5222
Work Experience
Community Relations Specialist
11/2017
-
PRESENT
New York, NY
- Previous proven success in public speaking required
- Efficiently and effectively utilize a personal computer and related software including Microsoft Office PowerPoint and the Internet
- Experience in writing or adapting presentations. Able to interact with employees and outside contacts of all levels
- Proven educational or administrative experience in solving problems for individuals or teams. Experience with analyzing and identifying the strengths and weaknesses of options and utilizing problem solving and judgment skills
- Able to provide examples of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Strong work ethic, timely and accurately organize, prioritize and complete all job responsibilities
- Proven track record of handling and organizing multiple items with timely completions
Government & Community Relations Specialist
09/2013
-
06/2017
New York, NY
- Work independently and with minimal supervision while maintaining a strong level of quality work product and output
- Proven record of multi-tasking and ability to handle a high-pressure environment with timeline pressures
- Interact in a cooperative and professional manner with others, and work in a team environment
- Past history of developing constructive and cooperative working relationships with others and maintaining them over times
- Identify, collaborate, develop, promote and communicate community relations projects, programs and events
- Coordinate events including pre-event planning and on-site execution of logistics, communications, guest invitations, catering/food donations, community ads, silent auction prizes, and other deliverables as identified; conduct after action evaluation for continuous improvement
- Help manage employee volunteers, community partners, vendor relations as applicable
- Manage the Harvest Food Rescue program to leverage store food write-offs to reduce waste and build community goodwill
Senior Community Relations Specialist
04/2008
-
05/2013
Boston, MA
- Handle all aspects of program administration including charity partner evaluations and onboarding and field operations/Franchisee relations/support; maintain database to track program participation and donation activity; Report results/impact; Expand program to gain critical mass
- Maintain current knowledge of industry trends and best practices; identify/make recommendations to improve current programs and processes for continuous improvement (simplification, efficiencies, effectiveness, impact)
- Coordinates Regional Employee Giving Campaign
- Assists with implementation of physician and employee community involvement projects and activities
- Communicates issues to key staff and stakeholders
- Coordinates community relations projects; produces deliverables and coordinates with other stakeholders
- Assists in the development of training programs and implementing issue and project specific programs and materials including communication plans, strategies and collateral materials
- Builds partnerships with purchasers and members
- Develops and maintains relationship with community and business groups
Education
Lincoln Memorial University
2003 - 2007
Bachelor's Degree in Marketing
Professional Skills
- Proven excellence in organizational, communication, problem solving abilities, and interpersonal skills
- Strong interpersonal skills required to engage with employees of all levels
- Strong interpersonal skills, with a true customer service focus and the ability to quickly gain the confidence and trust of others
- Excellent working knowledge of digital media, with experience leveraging this ever-evolving tool to support the overall marketing plan
- Computer skills include word processing, spreadsheets, data base management, email, desktop publishing
- Exceptional problem-solving and time management skills
- Work effectively within a matrix environment with the potential of contrasting priorities from different sources
How to write Community Relations Specialist Resume
Community Relations Specialist role is responsible for interpersonal, research, presentation, organization, software, consulting, communications, security, integration, recruiting.
To write great resume for community relations specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Relations Specialist Resume
The section contact information is important in your community relations specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Relations Specialist Resume
The section work experience is an essential part of your community relations specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community relations specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community relations specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Relations Specialist resume experience can include:
- Demonstrated ability to multi-task, prioritize, validate requirements, and self-manage
- Experience developing and successfully executing CR plans/strategies, preference given to candidates with experience in permitting environments
- Photography skills highly desired
- Utilize information systems; computer skills with Work, Excel, and Power Point
- Plan, organize, and effectively present ideas and concepts to groups
- Being well organized and have strong attention to detail
Education on a Community Relations Specialist Resume
Make sure to make education a priority on your community relations specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community relations specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Relations Specialist Resume
When listing skills on your community relations specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community relations specialist skills:
- Superb writing, editing and proofreading skills; excellent communications skills (written, visual, verbal, presentation)
- Strong planning, prioritizing and coordination skills
- Organization skills and ability to effectively manage volunteer teams
- Specialized knowledge, skills and abilities (tools or applications, leadership skills, etc.)
- Strong partnership skills, self starter with strong initiative
- + Excellent writing skills and experience delivering public presentations
List of Typical Experience For a Community Relations Specialist Resume
1
Experience For Government & Community Relations Specialist Resume
- Advance interpersonal skills(interacting with diverse functional and cultural backgrounds)
- Proven track record of developing relationships with and identifying the needs of community members, civic and business leaders, and other stakeholders
- Experience in working with rural and mining stakeholders and communities
- Direct experience managing and partnering with nonprofit agencies
- Management of projects with varying priorities and deadlines
- Comfortable managing multiple high-priority tasks at the same time
- Use initiative and good judgment to resolve inquiries, requests and issues in a timely manner
- Assisting with establishing and maintaining positive working relationships with community agencies
- Developing and implementing internal policies and procedures to promote engagement with the community during all phases of capital work
2
Experience For Community Relations Specialist, Senior Resume
- Developing and maintaining relationships with key stakeholder groups, including hard-to-reach, diverse and under-represented communities
- Acting as internal point-of-contact for community service program
- Connecting opportunities, with community need, with employee interest, and business objectives
- Maintains marketing inventory through tracking, and reconciles usage to appropriate billing department
- Manage on-going volunteer logistics throughout the year (ordering and distributing t-shirts, water bottles, communications with volunteers, etc.)
3
Experience For Senior Community Relations Specialist Resume
- Able to obtain bonding and/or licensing in accordance with applicable state laws
- Oversees WM’s community outreach and education programming by assisting with facility tours, presentations, community events, workshops and projects
- Manage corporate partnerships / sponsorships, including contract negotiations, creative and interactive execution plans, measurement and reporting
- Keeps informed and advises supervisor on governmental and legislative issues affecting the company and the mining industry in general
- With management oversight, coordinate the planning and execution of major fundraising events
- Provides support in identifying opportunities for new partnership and programs with internal and external groups
- Coordinates community relations planning efforts among Program Offices, Areas, Regional Offices and community based agencies
- Assists in the coordination of events (e.g., VIP visits, health fairs, community events, Spare the Air Campaign); ensures coordination with other Areas, region and program office
4
Experience For Community Relations Specialist for Cortland & Tompkins County Resume
- Participates in KP philanthropic strategies to support community health and marketing objectives by soliciting, reviewing and recommending grants and donations to qualified community programs
- Area of Study: Marketing, Communications, Business Administration, or a related field
- Research new online marketing opportunities and make educated recommendations
- Able to utilize a personal computer and related software including Microsoft Office, PowerPoint and the Internet
- Assists in the coordination of community programs designed to enhance the company's standing in the community
- Program oversight, implementation, management, measurement / reporting
- Management of external vendor including contract negotiation, vendor management, contract execution
5
Experience For Multicultural Community Relations Specialist Resume
- Distributes invitation emails for events and provide support to Corporate Communications for follow-on articles reporting on events
- Manages deadlines; writes content for two publications, Employee Newsletter and Medical Staff Briefing
- Develop backgrounders, fact sheets, talking points and other content for the community engagement web page
- Manage system for tracking and utilization of branded assets for community events
- Assists the Manager of Community Relations and Grant Administrator with processing and documentation of charitable donations and sponsorships
- Support Community Relations Officer and Communications Director in managing special projects and assignments
- In the absence of the Public Relations Manager & IT Manager, acts as representative for the company, nurturing positive relationships with local stakeholders
- An understanding of environmental policies and procedures as they relate to community relations
6
Experience For Marketing & Community Relations Specialist Resume
- Capability to identify and manage operational compliance with legislation, licenses and land access agreements (including native title)
- Partner with vendors to develop plan, prepare proposals for board review and assist in implementing event
- Collaborate with internal departments and cross-functional teams on strategy, branding and communications
- Promptly respond to employee and retiree inquiries, taking responsibility for corrective action as needed
- Develop and maintain campaign and matching gifts databases and spreadsheets
7
Experience For Client & Community Relations Specialist Resume
- Innovative, problem solving attitude
- Event planning support
- + Public speaking
- Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, Outlook)
- Develop detailed event project plans, including timelines, budgets and communication plans, for CNO associates and its subsidiaries’ insurance producers. Manage these plans from develop to execution
- Represent CNO Financial at sponsorship events, including staffing company trade booths at Walks, charity fundraisers and events, and attending community breakfasts, luncheons and receptions on behalf of CNO at the manager’s direction. These events and receptions often occur on nights and weekends
- Maintain a valid driver’s license with a good driving record. Able to travel daily in a safe and expeditious manner to off-site locations. Extensive local travel
- Proven experience of public speaking required
- Demonstrate our inclusion value internally and externally
8
Experience For Community Relations Specialist Resume
- Partners with various educational institutions to develop outreach campaigns, projects, customer and community presentations, seminars and special events
- Supports community involvement by supporting the company’s programs for volunteerism, giving and related community involvement (e.g., volunteer committees, United Way campaigns, Earth Day events)
- Assists with the communication and updating of volunteer assistance and community relations tools for Corporate and Areas. Ensures the collateral for community events appropriately reflects the company’s brand and is effective and compliant and employee communications are clear and effective
- Assists with tracking company community projects such as employee volunteers and company dollars for events that support the communities where WM currently resides and where the company is strengthening community and municipal relationships
- Fluency in Chinese (Mandarin & Cantonese), required
- Assist in the implementation of an integrated community relations strategy
- Manages national partnerships, building positive relationships with these influential stakeholders while leveraging the good work of the Lowe’s-nonprofit organization partnership for enhanced awareness of the company’s good works
- Recommends impactful project options, consistent with Lowe’s giving guidelines, with the potential to positively impact key markets
9
Experience For Government & Community Relations Specialist Resume
- Shares CR information and seeks feedback on CR programs through the company’s collaborative technology platform
- Manages Lowe’s Heroes employee volunteer program
- Lowe’s Toolbox for Education and other key educational partnerships
- Represents and coordinates Kaiser Permanente Colorado’s community service program with our national office and service areas
- Coordination of community relations projects; produces deliverables and coordinates with other stakeholders
- Provides support in identifying opportunities new partnerships and programs with internal and external groups - applying innovative practices, process improvement strategies, top-notch program / project management and consulting skills
10
Experience For Community Relations Specialist, Senior Resume
- Manages promotional item requests. Work closely with vendor to ensure items meet branding guidelines Oversees pre-production, ordering and delivery, within budget and deadlines
- Organizes event supplies as needed and ships to requesting offices or event locations
- Develops and strengthens relationships with faith-based, tribal and community organizations to benefits DES consumers in alignment with the Agency’s mission and goals
- Assist in maintaining the hospital’s websites
- Leverage marketing automation tools including marketing project management software, and database technologies in the production and evaluation of lead generation/CRM programs
- Assist with brand guardianship, ensuring all programs and messages are consistent with the System brand strategy
List of Typical Skills For a Community Relations Specialist Resume
1
Skills For Government & Community Relations Specialist Resume
- Effective writing, research and interpersonal skills
- Strong oral and written presentation skills including ability to message information to specific audiences in appropriate formats, tone and context
- + Excellent MS Office Skills
- Outstanding interpersonal skills including successful track record in motivating and managing a diverse body of volunteers
- + Broader communications skills\(writing, marketing, web, social media\)highly desired
- Clearly and effectively convey information to individuals or groups, including the ability to choose appropriate method(s) of communication
2
Skills For Community Relations Specialist, Senior Resume
- Prior Sales experience in a Managed Healthcare setting
- Prior Sales experience in a Managed Healthcare setting, required
- File maintenance and inventory skills
- Interact effectively at various levels with diverse external audiences
- Anticipates, understands and manages expectations and consistent delivery of services; clearly and effectively conveys information
- In-depth understanding of marketing tools and tactics, with experience developing and implementing strategic marketing plans with associated metrics
- An outgoing personality with experience speaking publically and communicating in a knowledgeable, articulate, professional and engaging manner
- Experience in communications, marketing or public relations field. Knowledge and capability in social media – publishing, monitoring, measuring
- Business and financial acumen: affinity for or experience in financial accounting, documentation, reporting and problem solving
3
Skills For Senior Community Relations Specialist Resume
- Experience with volunteer programs (i.e. coordinating events, leading efforts and increasing employee participation)
- Experience working with outside advertising agency and /or coordination marketing campaigns
- Experience working in employee engagement with a diverse workforce including office-based and field based employees
- Skill and ability in developing and implementing strategic community outreach programs
- Experience with implementing and administering large-scale volunteer programs
- Experience managing high-impact events and executing project activities
- Experience preparing presentations and presenting to senior management
- Experience using AV equipment and virtual meeting tools
4
Skills For Community Relations Specialist for Cortland & Tompkins County Resume
- Demonstrated success with responsibilities requiring exceptional attention to detail and ability to think and act proactively
- Multi-task in a fast-paced environment, manage conflicting priorities, handle multiple tasks/projects concurrently and deal with ambiguity
- Experience in public affairs, community affairs or marketing
- Experience with community giving strategy
- Experienced with inter-departmental collaboration and the ability to collaborate with a variety of departments and stakeholders at varying levels
- Demonstrated proficiency in word processing, spreadsheet, presentation and email applications
- Experience in corporate and/or community event planning
5
Skills For Multicultural Community Relations Specialist Resume
- Highly skilled with Microsoft Suite (Outlook, Excel, Word, Power Point) and electronic systems utilized in training and conference rooms
- Willingness to take initiative, working both autonomously and as an effective member of a team
- Community relations experience in a corporate or non-profit setting
- Experience in community relations or working with diverse non profits
- Experience in working with executive leadership and diverse populations
- Experience with overseeing websites and social media sites
6
Skills For Marketing & Community Relations Specialist Resume
- Good command of English language (verbal / written)
- Proven excellence in management partner and volunteer relationships and programs
- Demonstrated success and willingness to take direction from and balance work load among multiple supervisors
- Experience with MS Office tools, particularly Excel and Power Point
- Prioritize, plan, execute, and fulfill all employee and community engagement events
- One (1) years community relations experience
- Experience with Adobe CC Suite highly desired
7
Skills For Client & Community Relations Specialist Resume
- Planning, organizing and implementing public meetings, forums, and community events; and/or
- Understanding of non-profit organizational structure and charitable grant-making
- Working knowledge of personal computer applications (word processing and Lotus)
- Coordinating with project managers from the beginning of new projects or programs to make plans for community research and engagement
- Coordinating with the County Manager and other DES communication teams regarding programs, projects and communications strategies
- Developing and implementing internal policies and procedures to promote community engagement
8
Skills For Community Relations Specialist Resume
- Developing and implementing community engagement strategies for specific transportation related projects or programs
- Attending community business functions on a consistent basis for networking
- Working knowledge of WordPerfect, Word for Windows, Lotus, Excel, Power Point, and WP Presentations
- Serving as the leader for Participation, Leadership, and Civic Engagement (PLACE) initiatives to ensure these principles are part of Divisional operations
- Organizing public meetings, forums and community events
- Working knowledge of the organization and operation of City Government
- Support development of tour programs at all AHS facilities including coordinating and leading tours for community organizations and external stakeholders
- Participate in annual grant cycle by reviewing, organizing and following up with grant proposals
9
Skills For Government & Community Relations Specialist Resume
- Community Impact Report: supports the process of research, content, editing, distribution, and posting on website
- Supports various Company programs including the annual United Way campaign, fund raising drives, etc
- Aptitude for strategic thinking and problem solving
- Lead writer for the employee newsletter and medical staff briefing. Other writing tasks include, but not limited to, brochures, news releases, and memos
- Assist in the development of advertising across all mediums including print, broadcast and web
- Collaborate with other department to implement strategy fostering year-round corporate and community engagement around volunteering activities
- Provide leadership on assigned projects, including logistics support for employee volunteer activities, planning and event development
- Manage and track results of all events/activities and volunteer service hours state-wide, in a timely manner, and using TCB’s internal tracking system
- Organize, promote and participate in corporate sponsored activities including but not limited to community events, education, training, and celebrations
10
Skills For Community Relations Specialist, Senior Resume
- Capable of traveling domestically on occasions
- Assist the VP Corporate Social Responsibility with the yearly Corporate giving review process
- Coordinate deliverables for the varying online scholarship programs
- Represent the Company during high profile community projects and at public, social, and business gatherings when needed
- Present a professional image when representing the company
- An analytic and strategic approach to community relations planning tied to metrics
- Partner and work seamlessly with others outside of the department, including leadership
- Assist groups in complex decision making processes
List of Typical Responsibilities For a Community Relations Specialist Resume
1
Responsibilities For Government & Community Relations Specialist Resume
- Strong customer service skills with an ability to work under pressure in an organized manner
- Strong communication(Written and verbal ) skills
- Demonstrated conflict management and interpersonal skills
- Basic knowledge and skills working in a computer-based office suite environment (Microsoft Windows or Mac Office)
- Collaborates with the Marketing department to effectively promote community relations events
- Work effectively with all levels of leadership within the organization
- Advanced level skills in MS Office (Word, PowerPoint, and Excel)
2
Responsibilities For Community Relations Specialist, Senior Resume
- Analytical skills with the ability to gather information from a variety of sources and formulate strategic recommendations based on the results of the data
- Manages and executes high profile local initiatives, events, and projects in a timely and effective manner
- Lead employee engagement for disaster and other critical priority relief efforts
- Experience in community relations, public relations, or related field
- Experience with the higher education market and industry
- Travel required with occasional overnight travel; valid Texas Drivers License is required
- Community relations, media relations, and/or public affairs experience required
- Experience with Web content development
3
Responsibilities For Senior Community Relations Specialist Resume
- Experience with social media campaigns and promotions
- Five (5) years of management level experience at a comparable size company
- Experience in HMO/Managed Healthcare or Insurance Industry is required
- Previous program and executive support experience
- Proven proficiency of MS Office Suite
- Valid Driver's License and access to a vehicle, required
- Experience in HMO/Managed Healthcare or Insurance Industry
4
Responsibilities For Community Relations Specialist for Cortland & Tompkins County Resume
- Strong service-centered orientation towards clients
- Coordinating with the County Manager and DES communication's teams regarding programs, projects and communications strategies
- Developing and implementing community engagement strategies for capital programs and projects
- Representing the Operations and Facilities & Engineering Divisions in advisory groups, civic associations, and other community meetings and events
- Organizing public meetings, pop-ups, in-person and online engagement forums, and community events
- Represent the MBUSA at community activities, events, speaking engagements, community networking meetings and other business related activities
- Assist in outreach efforts for direct marketing to physician customers
5
Responsibilities For Multicultural Community Relations Specialist Resume
- Work with Service Line managers to formulate marketing strategies for their targeted health program
- Recruitment and training of new volunteers, cultivate community engagement teams and implement other corporate stewardship programs
- Maintain networking relationship within the company and with external constituencies
- Understand implication of work and provide recommendation for improving internal processes
- Interact with all levels of employees including executive leadership
- Accountable for developing a portfolio of successful community activities and volunteer opportunities for AMN Team Members
- Partners with corporate training to plan, coordinate, and implement Community Relations educational workshop programs in market
- Oversee company branding at local walks, ensure speaker attendance at kick off events
- Work with Service Line managers to help develop and produce appropriate communications, internal and external
6
Responsibilities For Marketing & Community Relations Specialist Resume
- Assist with development of, research and organization of media relations stories, print, broadcast and web
- Produce written materials for president/CEO and COO of the organization
- Coordinate and implement marketing outreach, trade shows, event staffing, provider sites, or similar activities to sustain or grow the business in assigned territory (Brooklyn)
- Maintain and update our Community Relations Standard Operating Procedures and all other internal communication channels. Assist with producing content for CSR reporting both in our annual report as well as other publications as requested
- Attend occasional community meetings and events
- Ensure appropriate corporate presence at community functions
- Serve as the company’s liaison with key community groups, such as United Way’s Business Volunteer Network and all of our adopted schools
- Host community groups and events at CUNA Mutual or aquire other employee resources to do so
- Technical abilities in Microsoft Office applications as well as Social Media applications such as Facebook, Instagram, Twitter
7
Responsibilities For Client & Community Relations Specialist Resume
- Work with a diverse group of people both internally and externally
- Responsible for executing employee and corporate community relations program or projects to support global corporate core values and corporate responsibility objectives
- Contacts and meets with a variety of organizations, community groups, local colleges and businesses
- Community Relations: Assist in the development of community partnerships that build upon and enhance AHS programs/services
- Community Relations: Represent AHS at community meetings and events, and engage and schedule the participation of AHS volunteers
- Community Relations: Serve as contact for community organizations and leaders; recommend and handle responses as assigned
8
Responsibilities For Community Relations Specialist Resume
- Maintain community relations calendar; produce periodic reports and updates on community events
- Participate, under the direction of the Government and Community Relations Manager in the Community Engagement Team
- Coordinate submission of sponsorship requests and invoices
- Coordinate development and maintenance of the Community Engagement web page to support and recognize staff participation in community
- Proactively seek community engagement opportunities that are aligned with AHS missions, vision and values
- Government Relations: Maintain current Constant Contact database
- Government Relations: Produce monthly reports to Board of Trustees and Executive Leadership Team
- Government Relations: Be an effective team member by working collaboratively with internal and external stakeholders at all levels and positions; coordinate activities across multiple functional groups and to manage and work collaboratively in taskforce teams
- Government Relations: Manage special projects and initiatives as assigned by leadership
9
Responsibilities For Government & Community Relations Specialist Resume
- Government Relations: Serve as contact for city, county, and local elected and other government officials; recommend and handle responses as assigned
- Government Relations: Track Legislation, policy issues and coordinate organizational responses
- Guides and serves as a resource to local and regional enrollment personnel
- Works as a liaison with campus leadership and central administration to ensure operational efficiency within the enrollment department
- Development of revenue driven community campaigns-Excel in PowerPoint and utilizing/interpreting research software including Scarborough, NLTV and ComScore to gain best outcome
10
Responsibilities For Community Relations Specialist, Senior Resume
- Baseline knowledge of available TV and digital products and the best application for each to drive results for more revenue and viewers
- Develop and present Fidelis Care New York product presentations to educate and encourage enrollment
- Develop relationships with clients, referral partners, or centers of influence to obtain personal introduction to prospective clients; establish and maintain key relationships within designated territory to generate potential enrollment opportunities
- Identify audience and information needs, determine specific media approaches to inform or communicate with customers; answer product and service questions; suggest features and benefits about other products and services to attract potential customers
- Coordinate and implement marketing or similar activities for a group to sustain or grow the business; implement marketing and sales strategies to build market share and brand awareness
- Complete all necessary paperwork, documentation, and follow-up as required; transcribe, format, input, and edit information or data to create letters, documents, spreadsheets, and graphic presentations
- Assist with the coordination of the volunteer activities of bank employees volunteer projects across five TCB markets of varying scale
- Collaborate with Marketing, Corporate Communications and outside vendors on corporate sponsorships, promotional events and community events
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