Consultant, Human Resources Resume Sample
Esmeralda Kub
585 Gottlieb Mount,
Detroit,
MI
+1 (555) 350 2854
Work Experience
Senior Consultant, Human Resources
07/2017
-
PRESENT
Chicago, IL
- This role has the authority to examine the application of HR programs and processes to ensure adherence with the HR policies and regulatory requirements. Governance issues, if any, are escalated to the Senior Director
- Given the nature of the role, this role has the authority to collect and/or be provided with all Europe and Wholesale Banking employee information
- Line of Business Leaders and Leadership Teams
- AON Hewitt Recruiters & Advisors; and
- Works with business leader to build annual staffing plan into appropriate business area specific needs. Partners with TA to execute on plan. Revisits forecasts quarterly and adjusts based on business need. Takes proactive approach with leaders and TA to source early for key critical openings
- Interviews mid-level (Director) candidates and provides feedback to business partner on potential hires
- Supports Senior HRBC in gathering competitive intelligence by interviewing new hires regarding talent and ensuring TA has the information to enter into ATS for pipelining
- Consults with business leaders and provides compensation recommendations on higher level or and key critical roles. Presents offer recommendations to compensation team based on knowledge of the business, the role, and the market demands
- Builds customized New Leader Acceleration plan to ensure early success for all mid-level hires. Ensures execution of plan and provide periodic check-ins to catch early concerns
Consultant, Human Resources
02/2014
-
05/2017
Houston, TX
- Provide complete program management (development, planning, communication, roll-out) for the implementation of a wide range of HR focused Customer Ops programs, projects and initiatives
- Experience in a Consulting role
- Business Intelligence knowledge
- CHRP designation is a definite asset
- Experience in an HR Consulting role; HR Designation is considered an asset
- Strong results orientation and sense of urgency; Results and action oriented with a track record of execution,
- A proven track record of managing relationships with senior business clients
- Performance Management Process
Consultant Human Resources
04/2011
-
11/2013
Chicago, IL
- Developing a winning culture in India that is aligned to the IPSD Power Generation’s Winner’s profile. This could involve, leading cultural change programmes
- Be the champion within the HR community and respective business unit by working closely with the Senior HR Consultants and play an important role in bringing HR value to the business
- Entrepreneurship - be actively engaged within the HRLO and partnering teams with a style that integrates risk-taking and innovative approaches. (Demonstrate the behaviours of an entrepreneur while working within a large organization)
- Reading, understanding, manipulating and overall analysis of people metrics to measure the achievement of departmental goals and corporate requirements
- Continuous learner, through research and data collection to support the Human Resources Director and team, in defining areas to implement creative solutions that are aligned with Bell’s strategic imperatives
- Regular use of online tools to lead training and understand the user experience, to support the Human Resources Team in educating and supporting their clients
- Create data visualizations that make complex data easier to understand, and package the data story into a polished presentation for leadership audiences
Education
American InterContinental University - Atlanta
2006 - 2011
Bachelor's Degree in Business
Professional Skills
- Excellent communication and presentation skills, including the ability to gain the attention and involvement of various audiences
- Excellent research skills and resourcefulness, including an orientation to be informed through data
- Strong verbal and written communications, and presentation skills
- Strong ability to prioritize, to work under pressure and to adapt to constant interruptions and priority changes
- Excellent verbal, written, and public speaking communication skills
- Consulting, facilitating and project management skills
- Influencing skills to influence stakeholders without authority
How to write Consultant, Human Resources Resume
Consultant, Human Resources role is responsible for analytical, organizational, travel, research, training, languages, development, outlook, payroll, finance.
To write great resume for consultant, human resources job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Consultant, Human Resources Resume
The section contact information is important in your consultant, human resources resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Consultant, Human Resources Resume
The section work experience is an essential part of your consultant, human resources resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant, human resources responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant, human resources position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Consultant, Human Resources resume experience can include:
- Effectively represent and partner with all global HR functional areas and engage the appropriate HR partners in a timely manner
- Support an effective labour relations strategy, including grievance management, mediation/arbitration and Collective Agreement administration and consulting
- Experience in client consultation – Providing consultation and feedback to the clients regarding application of HR and LR business practices
- Experience working in a Call Centre environment would be an asset
- Operationalize HR initiatives, quantifying results, and monitor /measure effectiveness
- Develop strong partnerships and client relationships
Education on a Consultant, Human Resources Resume
Make sure to make education a priority on your consultant, human resources resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant, human resources experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Consultant, Human Resources Resume
When listing skills on your consultant, human resources resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical consultant, human resources skills:
- Demonstrated experience in organization effectiveness and working with leaders on developing their team
- Strong organizational development and management skills
- Strong leadership skills: influencing, developing and coaching employees & leaders and motivating others
- Experience working in a professional HR generalist capacity with a strong emphasis on strategic HR initiatives and coaching
- Bilingual French and English speaking and writing skills
- Broad management skills including team building and strategic and tactical management
List of Typical Experience For a Consultant, Human Resources Resume
1
Experience For Human Resources Business Consultant Resume
- Excellent communication skills; verbal, written, and public speaking skills
- Ensure the Human Resources organization’s strategic and tactical initiatives are effectively executed
- HR experience with emphasis in change management, performance management and organizational effectiveness
- Effectively and accurately manage multiple tasks and complex sales opportunities in a fast-paced environment
- Experience assessing and mitigating HR/people risks associated with business initiatives
- Experience utilizing and interpreting HR metrics and analytics
2
Experience For Senior Consultant, Human Resources Resume
- Identify training needs and resources; deliver departmental, individual, team, cross-functional training to improve organizational effectiveness
- Consult with management on HR workforce planning and organizational effectiveness initiatives
- Demonstrated ability to consult with all levels of leaders, including executives/management
- Manage multiple demands and competing priorities
- Consult with management of client organizations on HR business planning and organizational effectiveness issues
3
Experience For Consultant Human Resources Resume
- Experience in a Consulting and/or Labour Relations role
- Salary: Commensurate with education and experience
- Demonstrated knowledge of organizational development principles, and HR-related theories, models, and trends
- Collaborate with Strategic Consulting colleagues regarding metrics, reporting, and communications responsibilities
- Lead organizational assessments including benchmarking other higher education institutions and preparing results and recommendations
- Diagnose the root cause of issues by asking the right questions and challenging the status quo
4
Experience For Human Resources Organizational Consultant Resume
- Supports development of key associate metrics and standardized reports, including metrics that support HR dashboards
- Delivers ad hoc reporting and analysis to HR business partners to address business needs
- Analyze data and aggregate results into coherent reports to support management decision making
- Employee Engagement, including management of the bi-annual Engagement Survey
- Develop and execute action plans to resolve issues that have emerged from trend spotting conducted within assigned client groups or across HR
5
Experience For Senior Reward Consultant, Human Resources Resume
- Collaborate with regional/global team ensuring close alignment and agreement on strategies and approach
- Coach and teach process improvement and problem-solving tools to staff and leaders
- Create or revise curriculum for teaching topics on process improvement, quality improvement, leadership, organizational development, and communications
- Develop a standardized method for on-going documentation for all initiative deliverables
- Analyze and report on enterprise data in support of client decision-making
6
Experience For SAP NS Human Resources Recruitment Consultant Resume
- Guide campus leadership, supervising managers, and employees on employee relations, performance management, and workforce development
- Design and create ad hoc models to answer people related business questions on compensation and the workforce
- Identify business requirements and analytical needs; identify and recommend potential data sources; compiles and mines data from multiple environments, tests and validates data
- Facilitate Performance Management processes
- Drive a high performance culture through effective implementation and follow-up of performance management processes and tools that ensure fair and equitable treatment of all associates
- Liaison between Centers Of Excellence (COEs) and the supported business unit
- Collaborate with director and colleagues to ensure alignment of all HR programs, policies, practices, and activities with the University’s strategic direction
7
Experience For Human Resources Transformation Consultant Resume
- Manage large projects that solve problems or drive innovation and positively influence the University’s operations and culture
- Consult with managers on supporting a culture committed to employee engagement, development and growth by coaching and advising managers on talent assessment, career planning, and performance management processes
- Facilitate communication among partners and management; providing guidance to managers and partners on dispute resolution, disciplinary action, career development, regulatory compliance, problem solving, reductions in force and litigation avoidance
- Participate in employee relations investigations and conduct research into matters, including litigation requests, as appropriate
- Ensure compliance on HR-related company guidelines and policies, as well as compliance with all legislative regulations
- Interpret and answer policy and HR-related questions consistently
- Facilitate exit interviews, identify trends & provide proactive solutions to mitigate unwanted turnover
- Take care of some local administrative HR tasks (to be defined)
8
Experience For Human Resources Transformation Consultant Northeast Resume
- Fluent in English, German/Swiss Deutsch. French is an extra advantage
- Recommend and execute on specific initiatives, such as performance and absence management, disciplinary and administrative management
- Provide support to front line leaders for performance and absence management
- Provide assistance to manage grievances
- Support the development of motivation/recognition initiatives in order to attract and retain best employee
- Promote employee morale and engagement
- Analyze, identify and prepare the required information/metrics and reports to support decisions
9
Experience For Human Resources Analytics Consultant Resume
- Self-motivated, customer focused professional
- Practical knowledge of: PowerPoint, Word, Excel, Access & SAP
- Proactively manage risks, and systematically resolve or escalate issuesQualifications
- Understanding and proactively addressing the HR needs of the business, maintaining strategic alignment between the business and HR. Provide input to CoEs and Crew Central to align HR programs and solutions with business area-specific needs
- Advocating for the HR agenda with senior business leaders, aligning the business with global HR policies and programs, and providing rationale for current policies and procedures and for changes as they occur
- Ensure that Human Resource's strategic and tactical initiatives are effectively executed
- Analytical skills used to interpret data such as demographics, upward assessments, employee surveys, culture change, retention and work place ethics trends
- Ensure successful implementation and delivery of Human Resource's products and services to client groups
- Integrate HR strategic initiatives with functional business units' business strategies to create strategic workforce solutions. For example, process improvement, change management or organizational effectiveness initiatives
10
Experience For Human Resources Service Center Consultant Resume
- Strong communication skills with the ability to flex to different styles and challenge the status quo constructively
- Work effectively with matrixed organizations
- Build and maintain strong professional relationships across a diverse workforce
- Lead special and cross functional teams
- Champion and influence change and a willingness to take risks
- Corporate HR Processes - Provide complete program management (planning, risk mitigation, communication, rollout) for the implementation of a wide range of Corporate HR programs and initiatives, including performance, compensation, talent and engagement
- Partner with HR COEs to understand objectives of corporate program
List of Typical Skills For a Consultant, Human Resources Resume
1
Skills For Human Resources Business Consultant Resume
- Outstanding facilitation, listening, & presentation skills
- Creative and proactive problem-solving skills; willingness to adapt to changing work and travel requirements
- Proven experience as a project manager, specifically in a consulting environment
- Strong ability to juggle multiple conflicting priorities
- Interpersonal skills to work with peers and other teams collaboratively
- Analytical skills – ability to understand and analyze large volumes of data and rationalize it to make business sense
- Experience working in a consulting/coaching role within a large, complex environment
- Strong working knowledge of the HR functions such as -- benefits, communications, payroll, compensation, recruitment, staffing, and training and development
2
Skills For Senior Consultant, Human Resources Resume
- Experience in applying strategy/measurement methodology such as Balanced Scorecard to an enterprise-level entity
- Experience using case management software
- Experience in HR strategy and redesign or HR management systems consulting
- Experience consulting with business leaders on talent management, performance management & development, and general HR knowledge areas
- Proactive consulting experience in all major HR disciplines
- Combination of 2 to 4 years’ experience in labour relations and human resources
- Demonstrate ability to proactively think through potential outcomes of a people project/initiative
- Extensive experience in process improvement is required
- Coaching the Client – Providing coaching and feedback to the client regarding application of HR business practices and interaction with employees
3
Skills For Consultant Human Resources Resume
- Increasing the pace, certainty and successful outcomes of organizations’ change programs through analytics and insights
- Executing strategic HR initiativesand projects within the business
- Auditing – Authority to examine whether HR strategies, programs and processes meet the requirements and needs of the business
- Propose innovative solutions to your clients, focusing on engaging, managing and developing talent while fostering a culture of performance
- As a business partner to the leaders in Bell Mobility, focusing on engaging, managing and developing talent while fostering a culture of performance
- Leverage HR systems, including SAP to retrieve data for various reporting needs
- Engage as a strategic advisor in all aspects of HR planning, organization design, performance management, resource planning and leadership development
- Work collaboratively as part of a team, developing productive working relationships with diverse groups of people
- Analyze data and aggregate results into coherent reports to aid in management decision making
4
Skills For Human Resources Organizational Consultant Resume
- Produce key metrics on a weekly/monthly basis and identify HR issues impacting the business units
- Support Senior HR consultants in managing yearly initiatives (performance management process, Achievement Incentive Plan/salary review, employee survey, etc.)
- Coach and oversee employee relations issues, assisting front line management to make decisions and recommendations
- Change Agent – support change initiatives and fostering client ownership of the process
- This role operates within a fast paced and deadline driven office environment. Focused concentration and attention to detail is required when analyzing and interpreting workforce data
- Experience with unionized craft or clerical employees
5
Skills For Senior Reward Consultant, Human Resources Resume
- Support and execute people related solutions aligned to business groups priorities and plans (e.g. brand promise, customer experience, risk management and compliance, etc.), by partnering with COEs as appropriate
- Provide ongoing HR consulting services through advising leaders on HR programs, practices, policies, legislation and regulatory requirements including interpretation of policy, identification of risk, impact to the business and recommended solutions (e.g. diversity and inclusion, annual performance management and compensation review process, etc.)
- Partner with COEs in translating business needs into actionable solutions (e.g. project planning, consulting on organization structure changes, implementing changes to business group HR programs, etc.)
- Collaborate proactively with COEs to provide business context as the COE designs, develops and implements annual HR programs (e.g. performance assessment planning, talent management activities including assessment of potential planning, compensation reviews, etc.)
- Act as liaison between the COE and business to positively influence and align the agendas of both the business and HR and to ensure the business context is communicated and understood
- Provide thoughtful and effective coaching to employees and leaders on performance management, compensation, organization design, employee engagement and overall organizational effectiveness
6
Skills For SAP NS Human Resources Recruitment Consultant Resume
- Identify partnership opportunities to foster effective relationships between business and broader HR community (e.g. monthly update meetings, cross functional project teams, Town Halls, etc.)
- Data Analysis, Processes and Systems
- Collaborate with Workforce Solutions (WFS) and Management Information (MI) teams to ensure business context is applied to data analysis
- Execute on workforce planning strategy in partnership with business group, Strategic Initiatives team, HRBPs and Strategic Workforce planning teams by identifying resourcing issues and making recommendations based on predictive modelling and analytics (e.g. monitoring FTE levels, forecasting contingent and global resourcing talent)
- Oversee and encourage the use of BMO HR systems (e.g. myHR) to employees and managers to ensure data is accurate and relevant
- Collaborate with the COEs to execute new, and revise HR policies, processes, systems and programs
- Operate as an agent of change for initiatives within the business groups, providing change management recommendations and supporting the business to manage and sustain the change
- Apply governance as it relates to Bank policies and procedures, government legislation and regulatory requirements across various jurisdictions
- Engage Employee Relations to advise/guide leaders on difficult/complex ER matters (harassment, fraud, discrimination, termination)
7
Skills For Human Resources Transformation Consultant Resume
- Job Description – HR Consultant
- Comply with audit processes
- Adhere to policy and procedure documentation controls
- Understand BMO’s risk management framework
- Partner with internal clients and Bell’s centralized recruitment team in order to attract best talents in a timely manner
- 15-20% travel required to other Sun Life offices (both within the US and internationally) LI
8
Skills For Human Resources Transformation Consultant Northeast Resume
- Advisory – Provide advice and counsel to business groups’ leaders on integrated Human Resources solutions and to employees in Lines of Business that have multiple sets of legislative policies and procedures (Canada – Federal and Provincial, the United States – Federal and State, the UK and other international jurisdictions)
- Monitoring – Authority to collect or be provided with required information from others when reviewing and reporting on Human Capital Activities (including FTE levels, Talent Management, Diversity, Performance Management, Employee Relations, and Workforce Planning)
- Veto – Authority to say no and stop something from happening with employee information if it violates privacy or could create a reputational risk
- Issue Resolution - Resolve a diverse range of related issues/situations/ problems arising from the various people and culture initiatives
- Provide support to the BBM Senior HR Consultants on various business related HR solutions
- Identify and partner with appropriate resources to resolve client issues so as to ensure satisfaction through follow-up, client responsiveness and thorough communication
- Provide complete program management (development, planning, communication, roll-out) in the implementation of a range of HR programs and projects
9
Skills For Human Resources Analytics Consultant Resume
- Respond to requests for HR/LR information in a timely and accurate manner
- Partner with Finance to ensure alignment on headcount numbers and variance explanations
- Assist in the development and implementation of various HR programs and strategies that stimulate individual and business unit performance
- Research HR best practice information as required in the development of initiatives/programs
- Creates, executes and revises projects, programs and plans as needed. Establishes and maintains internal and external client
- Partner with BCE Corporate Services subject matter experts, Employee Services Operations, Legal, Communications and other services, as required
- Demonstrated experience in analyzing and presenting information originating from multiple sources, strong organizational skills, and experience working in a team and in a total quality environment
10
Skills For Human Resources Service Center Consultant Resume
- Experience with facilitating goal-setting, alignment of strategy and operations, and incremental process measures and indicators
- Demonstrated ability to successfully interact with executives, leaders, managers, project and operational teams, and staff, guiding them to set and attain strategic and performance goals
- Experience in building measurement and assessment tools related to learning objectives and improvement efforts
- Broad institutional knowledge of the University of Washington, including knowledge of UW colleges, schools, central administrative units, and a solid understanding of University organizational structures and systems
- Computer skills: MS-Office applications; Outlook
List of Typical Responsibilities For a Consultant, Human Resources Resume
1
Responsibilities For Human Resources Business Consultant Resume
- Coordinate and consolidate business unit information about action progress on key initiatives to produce regular business group updates to our HRBP team
- HR Best Practices: Stay current on evolving HR practices and market trends and share insights
- Understand the business strategy and align implementation plans to support business unit objectives
- Employee Relations – Coach and advise managers on all employee relation questions, issues and risks
- Labour Relations- Assist and support managers on the interpretation and application of the collective agreements (grievances, disciplinary measures, arbitration, etc.)
2
Responsibilities For Senior Consultant, Human Resources Resume
- Identify and implement strategies to pro-actively mitigate risks
- Talent Acquisition – Partner with managers to identify talent needs required to support business objectives. Develop and implement plans to acquire, develop and retain talent
- Work closely with internal clients and Bell’s centralized talent and recruitment teams to acquire and develop talent required to deliver business strategies
- Change Management - Understand business change initiatives. Work with key stakeholders to support them in developing the case for change, including the vision and key milestones. Identify the potential HR and people implications of these changes
- Demonstrated ability to understand, prioritize & manage stakeholder requirements & expectations
- Demonstrated ability to develop strong partnerships & collaborative relationships
- Advanced knowledge of: PowerPoint, Word, Excel, Access & SAP and HR Analytics
- Excellent verbal & written communication skills, including the ability to take complex concepts & boil it down to what’s relevant & important (verbally & through presentations)
3
Responsibilities For Consultant Human Resources Resume
- Navigate within a complex matrix structure
- Work in partnership with colleagues across SLF HR to advance the talent agenda and ensure the successful execution of the annual cycle processes through project planning, project management, training, reporting and analysis. These initiatives include
- Recognition/Engagement programs (i.e CEO Awards, Take Your Kids to Work Day, etc)
- Support of these initiatives include
- Lead analysis, research and documentation of HR metrics, annual cycle processes and general demographic data as we strive to gain insight from various data sources. Generate ideas/hypotheses on data to examine and demonstrate curiosity regarding key drivers of our workforce
4
Responsibilities For Human Resources Organizational Consultant Resume
- Prepare summary presentations for review by various leadership and executive teams
- Provide leadership and support on projects. Gather and connect pieces of information to improve HR metrics and link projects and programs across business units
- Prepares regular reports, synthesizes and analyzes low to moderately complex data, information and evidence and draws meaningful conclusions. Delights partners by providing insights they did not have previously
- Cultivate relationships with key stakeholders and managers within assigned business areas
- Excellent analytical skills and comfort using advanced MS Excel functionality (including V-lookup and pivot tables) and ability to prepare and present data using MS Powerpoint
- Knowledge of various Workday reports and WTW Analytics tool
- A balance of strategic and tactical strengths with strong planning/project execution skills and the ability to operate effectively in both structured/ambiguous situations and under directed/self-managed conditions
- Collaborate with clients and colleagues to ensure alignment of all HR program, policies, practices, and activities with the University’s strategic direction
5
Responsibilities For Senior Reward Consultant, Human Resources Resume
- Create, develop, and facilitate training and development programs and materials through a variety of delivery methods for employees, supervising managers, and leaders
- Review and approve coaching and disciplinary action decisions to ensure compliance with Federal, State, and EEO laws and ordinances, and that they comply procedurally with associated policies and procedures
- Consult, confer, and partner with Office of General Counsel, Office of Institutional Equity, Disability Resources Office, Risk Management, and other campus stakeholders to provide guidance and recommend courses of action to employees, supervisors, deans, department heads, senior leaders and other individuals as needed
- Ensure learning and training opportunities are provided to departmental human resources alliance members in developing their HR knowledge, skills, and abilities
- Advises management regarding very complex EEO, federal, and state employment laws and compliance issues
6
Responsibilities For SAP NS Human Resources Recruitment Consultant Resume
- Creative problem solver who thrives when presented with a challenge
- Knowledge of employment laws and best practices
- Use software programs to accomplish work tasks
- Partner across the LTI organization and the broader HR ecosystem (client facing, centers of excellence, and global business services) to ensure successful business outcomes
- Guides the day-to-day administration, communication and implementation of HR policies and program at the business unit or division level
- Guides very complex investigations and recommends corrective actions
- Develop and implement employee relations strategies, programs, and activities designed to enhance an environment that drives maximum individual and team success and facilitate resolution of employee relations issues
- Partner with the Business leadership team to increase focus on performance management to maximize employee contributions and to proactively address performance issues
- Guides coordination and facilitation of staffing of the organization to ensure its efficient operation
7
Responsibilities For Human Resources Transformation Consultant Resume
- Participate in developing HR policy for the HC organization
- Investigate and resolve complex employee relations issues in such way that balances organizational need and individual interests
- Counsel Managers and employees to be consistent with Siemens policies and processes
- Administrative execution is a required responsibility for this role
- Provide complete program management (development, planning, communication, roll-out) for the implementation of a wide range of HR focused Field Services programs, projects and initiatives
- Lead or facilitate teams to improve process efficiency and increase customer satisfaction using a variety of approaches, based on client readiness and need
- Meet with senior leadership and delegated key staff to identify key areas for improvement
8
Responsibilities For Human Resources Transformation Consultant Northeast Resume
- Develop process, organizational, and work unit measures
- Facilitate teams and meetings; conduct focus groups
- Provide project management support for business process improvement initiatives
- Collaborate with internal clients to optimize organizational structures and processes
- Provide quality assurance for the team’s deliverables, which include thorough and reliable planning, organizational assessment, and data and information for strategic decision-making
- Maintain a work environment that emphasizes professional excellence, teamwork, customer satisfaction, and personal growth
- Develop programs and lead projects to support business objectives
9
Responsibilities For Human Resources Analytics Consultant Resume
- Partner with IT leaders and internal committees to provide strategic support for all HR initiatives
- Collaborate with clients and colleagues to ensure alignment of all HR programs, policies, practices, and activities with the University’s strategic direction
- Talent - Provide program management (planning, risk mitigation, communication, rollout) for the implementation of a wide range of Corporate HR programs that support performance, talent and engagement
- HR Analytics – Analyze data and interpret results and implications to support management decision making
- Employee Relations – Coach and advise managers on all employee relation questions, issues and risks. Diagnose the root cause of issues by asking the right questions and challenging the status quo. Proactively manage risks, and systematically resolve or escalate issues
10
Responsibilities For Human Resources Service Center Consultant Resume
- Labour Relations - Assist and support managers on the interpretation and application of the collective agreements. Identify and implement strategies to pro-actively mitigate risks
- Talent Acquisition – Partner with managers to identify talent needs required to support business objectives. Develop and implement plans to acquire, develop and retain talent. Work closely with Bell’s centralized Talent Acquisition team
- Change Management - Understand business change initiatives. Work with key stakeholders to support them in developing the case for change. Identify the potential HR and people implications of these changes
- Strong analytical and problem solving skills. Highly curious to dig deep with issues
- Effective interpersonal and communication skills with the ability to handle sensitive matters with tact, diplomacy and empathy
- Experience as a HR Generalist or Employee Relations Manager (or equivalent relevant experience working in a dynamic global organization)
- Demonstrates experienced managing investigations and employee relations
- Experience coaching and providing feedback to managers
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