Continuous Improvement Consultant Resume Sample
Faustino Ferry
9078 Jett Fields,
Phoenix,
AZ
+1 (555) 178 0113
Work Experience
Lead Continuous Improvement Consultant
12/2017
-
PRESENT
Boston, MA
- Monitor and evaluate Service vendor performance, patterns, costs and trends
- Recommend new analytical processes; partner with appropriate areas in the development of new analytical tools to enhance analytical capabilities
- Uses end-to-end mapping and analysis to identify opportunities for improvement that positively impact up-stream and down-stream business partners
- Write advanced programs for data extraction, integrate data for multiple areas; modify existing programs for data extraction
- Develop statistical model scenarios when appropriate for Service initiatives or vendor performance management
- Create account specific sourcing plans for clients through research, analysis and consultation with COEs
- Participate and lead in current state sourcing discovery sessions during client implementations
- Liaison with COE leads on key projects
- Participating in or managing continuous improvement activities
Continuous Improvement Consultant
10/2013
-
10/2017
Detroit, MI
- Implementing, analyzing, and summarizing continuous improvement surveys and results
- Participating in the development of future state process, business requirements and key performance metrics on key projects as needed
- Providing best practice subject matter expertise
- Support the Head of Solution Engineering Europe in developing and delivering a robust business plan generating a target of $1m in incremental service revenue in Europe by 2020
- Facilitate continuous improvement activity including assessments, analysis, reports and hands on workshop delivery, utilizing your own practical experience along with client participants and service technicians
- Work with Sales Leaders and CRM’s to define an engagement plan and solid pipeline for the UK Market
- Be the subject matter expert for production data analysis and the use of the Clarity Suite and DF Works software
- Identify and deliver the resources and process required to support the UK market and deliver incremental service revenue
- Work with European lead to pilot new innovative methods for productivity enhancing services to help clients become more productive in their current operations
Graduate Program Apprenticeship Continuous Improvement Consultant
12/2009
-
04/2013
San Francisco, CA
- Take the lead in increasing the value of existing client relationships that ultimately lead to greater NSAT & NPS scores and additional hardware, software and service revenue
- Establish and maintain employee morale and motivation by exhibiting and role modeling leadership behaviors
- Demonstrate continuous progress to improve operations, utilization of workforce and collaboration with all DMT functions including sales, product line management, engineering and marketing to provide quality seamless client service
- Review, analyze activities, costs, operations and forecast data to determine business unit progress toward stated goals and objectives
- Be required to travel significantly to clients sites (estimate 65% travel / 35% home)
- Facilitate multi-day problem solving sessions using advanced problem solving tools & techniques
- Use judgment and experience to analyze business problems and make recommendations to help drive business results; influence senior leaders to both recognize these opportunities and take action to exploit them
- Coach and develop the Continuous Improvement capabilities of leaders at all levels of the organization using the See-Do-Teach approach
- Cultivate a network throughout the organization to build conviction for our Lean Business System by involving and supporting those affected and influencing key stakeholders across, up and down the organization
Education
Whitworth University
2004 - 2009
Bachelor's Degree in Engineering
Professional Skills
- Team player: Ability to work well with others, to build credibility quickly, and to improve a team’s performance. Can listen carefully to others, and understand and respond appropriately to messages, explicit or implied (e.g., body language)
- Strong relationship and networking skills, able to effectively influence a wide range of stakeholders – ideally has operated with or consulted to Board level
- Excellent relationship and networking skills, able to effectively influence at all levels of the business
- Demonstrated skills in manufacturing operations process improvement, ideally in print and mail or related operations
- Demonstrated organizational, analytical, and problem-solving skills. Ability to determine root-causes of performance within systems and processes
- Proven leadership skills with the ability to think strategically as well as be delivery focused
- Previous Facilitator and Coaching experiences where problem solving, process development and/or behavior change methods and tools have been demonstrated
How to write Continuous Improvement Consultant Resume
Continuous Improvement Consultant role is responsible for manufacturing, facilitation, influence, networking, training, compensation, design, research, insurance, travel.
To write great resume for continuous improvement consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Continuous Improvement Consultant Resume
The section contact information is important in your continuous improvement consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Continuous Improvement Consultant Resume
The section work experience is an essential part of your continuous improvement consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous continuous improvement consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular continuous improvement consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Continuous Improvement Consultant resume experience can include:
- Results oriented: Proven track record in delivering results. Demonstrated ability to take initiative and work with minimal direction
- PC Skills: fluent in Microsoft Office applications
- Related business area/industry experience and/or equivalent ERP/PPM use and implementation experience
- Effectively communicate to a variety of audiences; analyze and translate complex business scenarios and language
- Proven track record for solving complex, cross-functional problems using advanced problem solving techniques, including Value Stream Improvement
- Several years’ experience in Quality Management (TQM, Six sigma, Lean etc.) including determining metrics
Education on a Continuous Improvement Consultant Resume
Make sure to make education a priority on your continuous improvement consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your continuous improvement consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Continuous Improvement Consultant Resume
When listing skills on your continuous improvement consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical continuous improvement consultant skills:
- Excellent advisory skills; ability to deal with/think through ambiguity, complex issues, competing priorities and make thoughtful recommendations
- Strong excel, word, PowerPoint and Visio skills
- Strong analytical and presenting skills; team player
- Effectively plan improvement events including overall facilitator departments and/or service lines
- Strong knowledge of and experience in financial services industry
- Effectively influence both executive and front line leaders
List of Typical Experience For a Continuous Improvement Consultant Resume
1
Experience For Lead Continuous Improvement Consultant Resume
- Excellent understanding and at least 3 years‘ experience in applying LEAN, DMAIC and Kaizen methodologies -ideally qualified to black belt standard
- Strong stakeholder management, including facilitation, consensus building, conflict resolution and resource management
- Experience leading complex, multi-threaded projects with multiple stakeholders
- Experience of utilizing Voice of the Customer tools (i.e. Focus Group Facilitation, questionnaire design, data analytics)
- Proven success gaining cross-functional consensus on large strategic and portfolio management initiatives
2
Experience For Business Consultant Continuous Improvement Resume
- Undertakes fact gathering and analysis activity to monitor and report on the effectiveness of processes and procedures
- Coach site leadership on prioritizing project opportunities
- Continuous improvement experience with knowledge of multiple methodologies (Lean, Six Sigma, TQM, Kaizen, process re-engineering)
- Experience in recruiting
- Demonstrated ability to communicate to, negotiate with, and influence senior business leaders
3
Experience For Senior Continuous Improvement Consultant Resume
- Experience in operations
- Demonstrable experience of implementing continuous improvement initiatives
- An individual who is motivated by a challenge: resilient, tenacious and able to quickly adapt to changing priorities
- Motivated by a challenge: resilient, tenacious and able to quickly adapt to changing priorities
- Proven self-starter with ability to work on variety of projects with minimal supervision
- Proven capability as a coach
- Ensure successful internal or external customer kaizen events by installing and ensuring compliance to the kaizen process (planning, execution and sustainment)
- Directly provide formal and informal DBS training and coaching to external customers
- Track record of delivering and sustaining tangible results
4
Experience For Graduate Program Apprenticeship Continuous Improvement Consultant Resume
- Promote and support CI best practice sharing and consistency across MassMutual
- Support key divisional, departmental, or cross-functional continuous improvement efforts ensuring that clear targets, goals and expectations are established, tracked, and communicated
- Support the development of linkages to ensure alignment and accountability regarding continuous improvement within the business community
- Experience with all aspects of project management including but not limited to requirements gathering, analysis, design, planning, testing, documentation and production implementation
- Demonstrated strategic skill-set: Able to synthesize and translate internal and external customer inputs, business performance metrics and strategic directives into projects and action plans
- Monitor action plans resulting from improvement activities
5
Experience For Senior Level Continuous Improvement Consultant Resume
- Lead and/or coach the site on diagnostics, including Value Stream Map and robust data analysis, to identify bottlenecks and performance gaps
- Provide guidance and coaching to location employees on improvement projects and the tools and concepts of Six Sigma and Lean
- Customer-centric: Understand and utilize Voice of Customer
- Demonstrated ability to communicate clearly, concisely, logically, tactfully, and effectively, both verbally and in writing; Excellent presentation and group facilitation skills
- Demonstrated ability to mitigate risks proactively and resolve issues, and escalate when appropriate
- Lead the formulation of the business LEAN strategy in conjunction with the SMT senior management team and key external stakeholders
- Work with and engage all stakeholders across the business to create and implement plans, conduct gap analysis and provide strategic change advice to maximise business buy-in and adoption using benchmarking and best practice to inform decisions
- Create a learning pathway for the business
- Act as a coach to key internal stakeholders and leaders, provide direct support to managers
6
Experience For Consultant Continuous Improvement Resume
- Champion the use of best practice, tools, processes and behaviours
- Conduct Voice of Customer research to support CI led projects as needed
- Facilitate focus groups, individual interviews or survey data collection
- Interpret data, prepare reports, identify opportunities and make actionable recommendations
- In analytics or a process improvement role
7
Experience For Continuous Improvement Deployment Senior Consultant Resume
- Certification in Lean, Six Sigma (black belt) or LSS, Project Management Professional (PMP) certification
- Role & Process Design and Governance: Defines and maintains change controls for enterprise process & configuration design documentation, role assignments, performance measures, reports, and training. Manages governance material updates. Applies current knowledge of operational, functional, technical and industry trends to recommendations/solutions
- Leadership, change management and program management experience
- Deep knowledge of leading practice technology and process solutions
- Experience in defining, administering, deploying, and supporting continuous improvement programs, tools, systems and integrating new technical and process solutions into existing systems
- Review of business process from initiation of transaction to delivery
- Identify gaps in the respective business process and be able to translate this to our IT partners
8
Experience For Continuous Improvement Consultant Resume
- Lead continuous improvement efforts within the business
- Champion and process owner for DPS and AMO for the network
- Lead improvement projects at the plant and/or for the network
- Establish and maintain communication with appropriate above site stakeholders and beyond site partners per initiative
- Coach site leadership on sustainability plans to maintain the gains they have achieved
- Assess cultural strengths and opportunities at the site. Recommend culture and change management tactics to improve site culture and successfully manage the people side of change
9
Experience For Lead Continuous Improvement Consultant Resume
- BA or BS (or equivalent), preferably in operations
- Design improvements that align with strategic objectives, support business goals and deliver efficiency gains to reduce costs to business partners’ operations while continuing to service customers
- Certification in Lean, Six Sigma (black belt) or Project Management Professional (PMP) certification
- Exceptional oral and written communications skills; ability to develop effective written materials, facilitate group discussions and present to diverse customer audiences
- Knowledgeable in one or more areas: Process Design, Montage, Scheduling Tools, Sourcing, Recruitment Marketing, Social Media, AI, Reporting and Analytics, Job Posting Systems (e.g. Broadbean)
- Demonstrable experience of managing business change
- Utilize Microsoft Office Suite tools including Excel and PowerPoint
10
Experience For Business Consultant Continuous Improvement Resume
- A confident and personal individual with gravitas and a passion to drive continuous improvement
- Someone with a sense of fun who can identify, communicate and celebrate success
- Demonstrate strong proficiency speaking in front of groups of people of various sizes, skillfully facilitating the group through the standard work of the activity, adapting the agenda to maximize the event’s True North results, group input/empowerment and high-value use of group members’ time. Ability to lead and direct teams without direct authority
List of Typical Skills For a Continuous Improvement Consultant Resume
1
Skills For Lead Continuous Improvement Consultant Resume
- Team leadership experience including guidance and training of staff
- Fosters solid change management within and across departments for projects and initiatives
- Serves as a leader on moderately complex continuous improvement projects, applying Lean Six Sigma methodologies and tools
- Supports the ongoing development of the Southwest Airlines continuous improvement network and community
- Interacts with functional leaders
- Formulates and communicates solutions and options for moderately complex problems
- Creates and communicates results from basic data analysis and models
- Partners with Leadership and departments to lead various activities required in the ongoing support of the Company's strategic plan, associated portfolios, and implementation of initiatives against the plan
- Represents a solid viewpoint in process/efficiency improvement projects for Operations
2
Skills For Business Consultant Continuous Improvement Resume
- Responsible for driving analysis, recommendations and delivery
- Contributes to the measurement of strategic opportunities and programs
- Provides guidance to Peers and other Team members to transfer knowledge and support their development
- Identifies root cause and solutions for the problem statements
- Manage and support mid-large scale projects
- Have qualifications in formal improvement methodologies such as Lean Six Sigma
- Have knoweldge and practical experience of managing operations using formal quality, HSE and asset management systems, including ISO 9001, ISO 14001 and ISO 55001
- Business lead experience in executing complex IT initiatives
3
Skills For Senior Continuous Improvement Consultant Resume
- Have relevant experience from offshore wind operation and maintenance
- Experience with business requirements and business process analysis to ensure IT solutions meet the business needs including knowledge of system development concepts and methods
- Provide mentorship and coaching to all less-experienced members of the Continuous Improvement team to support their learning through application
- Demonstrated project success rate with documented understanding of project management fundamentals
- Experience working with MS Office products (Word, Power Point, Excel, Visio and Outlook)
- Experience with IT development processes and methodologies
- Develops consulting plans for engagements (i.e. workshops) under the broader umbrella of strategic initiatives
- Experience managing multiple priorities and ability to facilitate adoption of changing priorities to consistently achieve business results and shape our culture
4
Skills For Graduate Program Apprenticeship Continuous Improvement Consultant Resume
- Demonstrated ability to proactively identify, address and resolve complex issues through collaboration, negotiation and relationships
- Coach Director level leaders on the development and implementation of Daily Management
- Develop data collection plan for large scale improvement events including Value Stream Management and Rapid Process Improvement Workshops. Ability to collect, analyze, display and effectively influence improvement actions of teams based on the data
- Develop relationships of influence with Director level leaders to the point the client actively seeks consultation. Ability to develop and manage a relationship of trust for these services over a series of months in parallel with improvement events
- Become a role model and coach for others in the application of the Intermountain Continuous Improvement method
- Actively participates in the Continuous Improvement team, and provides design and implementation of Daily Management for project teams, ensuring that all members of the team are successful
- Actively participates in meetings and provides expertise on how to improve a wide-variety of operational issues including the development of agendas, tracking actions, critical decisions and the overall life cycle of improvement
- Teach and show application of all components of the Intermountain Continuous Improvement method including the principles, system, tools, and the associated behaviors
5
Skills For Senior Level Continuous Improvement Consultant Resume
- Anticipates "what's next" for the Continuous Improvement team and other teams; staying ahead of the need to provide confidence and rationality to large scale efforts of improvement
- Establishes effective working relationships and manages communications with project sponsors, project oversight group members, process owners and stakeholders
- Supports the development of leader standard work for frontline leaders and ensures connection back to strategy deployment/prioritized improvement goals
- Supports the strategy deployment cycle including the development and deployment of goals, the check/adjust process, and coaching leaders on Strategic A3 thinking
- Delivers employee and leader education opportunities in event-based training, and other formal and informal educational opportunities. Champions and promotes the Continuous Improvement culture throughout the organization
- Working experience on production site
- Experience in managing Print & Mail manufacturing operations at senior operations / board level
- Proven in applying change management frameworks, problem solving methods, data analysis, and project management
- Passion for and demonstrated success coaching and developing others
6
Skills For Consultant Continuous Improvement Resume
- Entry Rate: $32.49 (varies depending on experience)
- Experience supporting corporate, divisional or department-wide continuous improvement projects/programs
- Consultancy experience including business development and workshop facilitation in Lean Six-sigma, or Operational Excellence
- Change management experience in leading an organization/team through a transformation
- PMP/PMI Certification or related experience
- Experience managing continuous improvement related projects
- Proven ability to build and lead teams of a wide variety of disciplines and backgrounds to achieve significant results
- Strong knowledge of continuous improvement tools and processes
- Assists with recruiting, including initial screening calls, and makes recommendation to leadership team on fit with role and department
7
Skills For Continuous Improvement Deployment Senior Consultant Resume
- Assists leadership in promoting and leading Continuous Improvement across the organization
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Comfort presenting and facilitating at executive level
- Offer comprehensive benefits globally (pbprojectliving.com
- Bias for action and track record of deploying complex projects with sustainable results
- Excels at fostering relationships
- Provide work-lead direction to other Continuous Improvement team members under the direction of the Continuous Improvement Director or designee
- Shift Department: Continuous Improvement
- Demonstrated experience successfully leading/facilitating/or participating in medium complex projects, involving ambiguity with input into the strategic planning experience
8
Skills For Continuous Improvement Consultant Resume
- Continuous improvement experience with knowledge of multiple methodologies (Lean, Six Sigma, TQM, Kaizen, process re-engineering
- Position requires extensive independent interaction with business area management and subject matter experts
- Strong collaboration skills and the ability to influence various business partners and business leaders to create the optimal Great Ideas program for their specific area
- Operational management and project management experience
- Expert level in use of Microsoft Suite of applications which includes Excel and Powerpoint
- Knowledge of change management and communications
- Provide the opportunity to grow and develop your career
9
Skills For Lead Continuous Improvement Consultant Resume
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Models continuous improvement discipline and behaviors
- Lean Six Sigma Green Belt certification required
- Communicate at various levels of the organization (from staff to upper management) to increase engagement and understanding of CL&I processes, goals and benefits
- Independently develop and maintain principles, best practices, standards, methods, techniques and models for Process Improvement. Advocate the benefits and value-add to client of continued investment in CL&I deliverables which align with corporate goals and strategies
- Research process improvement tools, techniques and technology to determine the potential impact and opportunities for CL&I, while maintaining an enterprise perspective. Research, recommend and advocate how existing processes within a given value stream can be leveraged to provide additional value at client
- Develop and manage relationships with key corporate partners to advance engagement, alignment and understanding of the benefits of client's CL&I for their teams and the business as a whole
- Strong relationship and networking skills, able to effectively influence a wide range of stakeholders ideally having operated with or consulted to Board level
10
Skills For Business Consultant Continuous Improvement Resume
- Excellent understanding and proven experience in applying LEAN/Six Sigma/TPM - qualified to black belt standard or equivalent
- Articulate, engaging and inspiring communication skills in English, both written and verbal
- Proven experience working in a Business Improvement or equivalent type role
- Proven experience with recruitment systems and technology
- Synthesize VOC and survey data (both qualitative and quantitative) to support other CI tools (root cause analysis, prioritization matrix, CTQ validation, etc.)
- Confident in creating and delivering training in LEAN/Six Sigma/Continuous Improvement and an excellent coach
- Proven background of delivering tangible and sustainable results through coaching to create a culture of continuous improvement
Related to Continuous Improvement Consultant Resume Samples
Graduate Consultant Resume Sample
Work Experience
• Planning, Urban Design and Landscape
• Environment Impact Assessment, including Ecology and Sustainability
• Environmental specialisms – Air, Noise, Water
• Ground Engineering, Contaminated Land and Pollution
• Analytics / Data Au...
Professional Skills
• Basic computer skills essential (Word/Exce...
• Strong numeric, analytical & problem solvi...
• Develop high quality skills to effectively...
Incident Response Consultant Resume Sample
Work Experience
• Manage end to end cyber breach investigations within sophisticated F500 IT security operations
• Identify and investigate intrusions to determine the cause and extent of the breach, leveraging threat intelligence sources as needed
• Preserve and analyze data from diverse set ...
Professional Skills
• Experience with compromises involving web ...
• Domain experience in cyber-security strong...
• Strong documentation skills, ability to wr...
Process Improvement Consultant Resume Sample
Work Experience
• Leading project teams that are focused on delivering measurable results, documented and sustained improvement in health care and service delivery
• Establish and maintain effective working relationships with leadership, staff and medical staff
• Supporting efforts to identify...
Professional Skills
• Excellent verbal and written skills, to co...
• Strong analytical, organizational, plannin...
• Strong analytical, organizational, plannin...
Manager Consultant Resume Sample
Work Experience
• Develop and execute a communications strategy for all major program milestones; create internal and external presentations to market the program’s value to a variety of audiences
• Provide a holistic view of a client’s overall program/project portfolio to the client organization and all stakeholder...
Professional Skills
• Excellent organization skills, priority se...
• Strong technical problem solving skills Kn...
• Accounting experience, with prior team man...
Instructional Resume Sample
Work Experience
• Oversee the work of others who provide instructional support
• Collaborate on identification of curriculum needs
• Provide consulting and instructional services for upper level undergraduate Chemistry lab courses
• Direct and oversee the operations of t...
Professional Skills
• Exceptional written and verbal communicati...
• Excellent communication skills in a variet...
• Excellent organizational, problem-solving,...
Consultant Digital Resume Sample
Work Experience
• Work with business and communication teams to plan and implement omni-channel digital marketing plans across web, SEO, SEM, display/retargeting and paid social
• Leverage marketing automation platform to execute lead nurturing programs
• Plan, manage and support email marketi...
Professional Skills
• Strong analytical, research and creative p...
• Change management skills including analysi...
• Good business liaison skills for partnerin...