Control Officer Manager Resume Sample
Viviane Lockman
3921 Batz Springs,
Boston,
MA
+1 (555) 405 5071
Work Experience
CCB Oversight & Control Control Officer Manager
11/2015
-
PRESENT
Chicago, IL
- Teamwork and communication (written and verbal) require
- Partner with colleagues across CCB Finance to help drive a culture of risk awareness and proactive risk identification and assessment within the business
- Provide and manage risk and control self-assessment oversight for defined Finance Functional areas, as assigned, implementing the appropriate standards. This includes partnering with the business to identify key risks, establish effective controls, test controls, remediate gaps and assess residual risk
- Coordinate and manage Finance issues and action plans driven from Internal Audits, Consent Orders, Risk and Control testing, and Self Identification through detailed review and timely closure
- Partner effectively with colleagues across Digital Services to help drive a culture of risk awareness and proactive risk identification and assessment within the business
- Participate/Coordinate risk-based process reviews of key business processes including appropriate controls
- Support the team’s execution of the Operational Risk Management standards, methodologies, and procedures
- Oversee creation, documentation, tracking and closure of Action Plans in the firm’s risk reporting system (Phoenix)
Commercial Bank-control Officer Manager
03/2012
-
09/2015
Chicago, IL
- Develop an understanding of the IT-related programs and how they impact the business’s risk posture
- Point of interface between the Business, Control Team, Risk Management and the Card Controls Leadership team as well as the liaison between the GCC Controls organization and other internal review parties (i.e. Audit, Compliance, etc.)
- Partner with LOB to ensure key business processes have a Risk & Control Self Assessment (RCSA) within the applicable RAU
- Facilitate the execution of each RCSA
- Advise business of risks and is a proactive, independent advisor to the assigned business, identifying business risk issues and recommending solutions. In addition, ensure Key Risk Indicators (KRI’s) are developed and appropriately monitored
- Collaborate with Data Analysis and Risk Intelligence on scope of analytics and assessment of developed KRI’s
- Key driver in supporting the global team to ensure IAS activities are conducted in accordance with the firm wide IAS policy and standards
- Program management of a suite of IAS initiatives to address Operating Model/Infrastructure development; Steady state monitoring; Governance & Oversight; Remediation activity of existing charters/scope expansions; Current book of work to support the HR business location strategy
- Supporting the business project managers to ensure all IAS projects go through the appropriate IAS cycle within agreed timelines
Oversight & Control CCB Control Officer Manager VP
04/2006
-
10/2011
Philadelphia, PA
- Review ongoing activities impacting IAS requirements and identify potential gaps
- Working as part of the O&C team to coordinate all aspects of control activities, including planning, substantiation/controls testing and issue/action plan reporting
- Support and drive the HR Controls organization control activity, IAS, and RCSA strategy
- Ensure adherence with the Central Oversight & Control Standards and other critical firm policies
- Implement training and communication to drive a culture of risk and control awareness and facilitate execution around the IAS process throughout HR
- Oversee risk and control activities for multiple sites and/or functions within the Auto Business
- Lead all Control activities with specific Business partners
Education
Strayer University - Woodbridge Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- IBCO Counselor/ Coach: Assess experience level/skills/backgrounds of IBCOs, and identify/implement plans to remediate skill gaps
- Sponsor of “Risk Culture”: Actively demonstrate the “risk culture” principle for first line of defense activities, sponsor ongoing efforts to embed controls
- Previous experience of 3 years in AC (Civil Association)
- To provide governance, oversight, analysis and advice
- To enable risk identification & reduction
- To support controls-driven business growth
- Quality Advocate: Responsible for review/quality assurance of key IBCO activities and work products (multiple), approval authority for specific IBCO decisions/recommendations, consistency across IBCOs – “raise the bar”, comprehensiveness of control programs, accuracy / quality of controls and measurement methods
How to write Control Officer Manager Resume
Control Officer Manager role is responsible for reporting, training, finance, digital, compliance, analysis, legal, collaboration, liaison, testing.
To write great resume for control officer manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Control Officer Manager Resume
The section contact information is important in your control officer manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Control Officer Manager Resume
The section work experience is an essential part of your control officer manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous control officer manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular control officer manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Control Officer Manager resume experience can include:
- Represent the Business Control Director for the Operations functions as needed, including regular interactions with the LOB Business Control Officer (BCO)
- Conduct self-assessments and develop action plans for identified gaps in partnership with the Business
- Monitor risk through reviews of key incidences and root cause analysis. Ensure the development and tracking of key risk indicators to identify emerging risks within the Business
- Facilitate Control Meetings with Business partners, including the Operations Business Executive (ECM)
- Identify business risk issues and recommend solutions
- Serves as a key contact for regulatory or risk questions for the business
Education on a Control Officer Manager Resume
Make sure to make education a priority on your control officer manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your control officer manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Control Officer Manager Resume
When listing skills on your control officer manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical control officer manager skills:
- Liaison/Primary contact point: Primary contact point to OGC, with regulators Contraloria Interna function support, with Business Heads (solid line reporting relationships), with 2nd Line of Defense Owners (compliance head, legal head, etc.) and with 3rd Line of Defense (Internal Audit)
- Effective Risk Manager: Ensure a centralized and effective risk management (e.g. Fraud losses, MCA scores, AML results, self identified audit issues, resolution of remediation plans, etc.)
- Support the respective Business Head in managing and mitigating key risks
- Monitor the control environment surrounding all technical, financial and operations processes
- Coordinate the risk event process, including but not limited too Process Map reviews, Inherent and Residual Risk Reviews, etc
- Advise, guide and provide objective views on risks, controls and trends to the business and function owners
List of Typical Skills For a Control Officer Manager Resume
1
Skills For CCB Oversight & Control Control Officer Manager Resume
- Drive and be the key coordination point for major key control initiatives within each business
- Accountability for robust and compliant processes and controls
- Communicate, monitor and manage key issues which impact the businesses
- Focus on standardization of control methods and tools, based on best practices, across the business
- Communication of control information across all lines of defense and based on objectivity and transparency to help the institution in the decision making process
2
Skills For Commercial Bank-control Officer Manager Resume
- More than 2 years of Human Resources experience
- Strengthening an operational and “proactive & embedded” risk and control culture
- Dynamic and permanent assessment of risks and controls both under normal conditions and stress conditions
- Engage with Business for all Audit, Compliance, and regulatory reviews
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