Officer Control Room Resume Sample
Abby Bergstrom
4038 Nitzsche Garden,
Detroit,
MI
+1 (555) 345 0032
Work Experience
Regional Control Room Chaperone Officer
05/2015
-
PRESENT
San Francisco, CA
- Timely response to Supervisory Analysts’ inquiries, Investment Bankers, etc
- Timely addition and deletion of securities from Watch and Restricted List
- Timely notification to Firm employees (via updates, e-mails) of Restricted List additions and deletions
- Specific impact or potential consequences of approvals/recommendations (e.g. actual dollar cost/savings, risk to reputation, etc.)
- Significant regulatory, reputation and financial impact, potential loss of fees, removal from syndicate, potential regulatory fines, criminal prosecution, and damage to reputation
- Acts as a resource within the applicable compliance function
- Assists in providing advice and direction to the assigned business under the direction of the senior LCO
Control Room Officer
01/2012
-
12/2014
Boston, MA
- Assists in responding to compliance related questions from his/her assigned business
- Assists in tracking new rule proposals and/or rule changes and implementing necessary policies, procedures, and controls
- Reviews research reports for firm, regulatory, and reputation related conflicts
- CPR / First Aid / AED certification required. Can be accomplished upon hire
- Full competency in Microsoft Office and other PC software
- Prior experience with crisis management, alarm monitoring and access control systems, radio, CCTV, phone usage, customer service interaction
- Security Operations Center experience, to include security systems proficiency (Lenel, Send Word Now, SAFE)
- Ensuring proper functioning and timely calibration/proving/maintenance of Instrument like densitometer,TE, Turbine Flow meter etc, product pump, PDT, over spill sensor, instrument air pressure etc
Control Room Compliance Officer
12/2004
-
09/2011
Houston, TX
- Periodic checking / calibration of ATG with manual gauging
- Checking of BCU/MOV status, checking the bay allocation activity performing deactivation/activation of bay based on bay meter performance and handing over it for maintenance job
- To keep track of all alarms and take prompt action, Reduction of alarms on month to month basis
- Periodic data back-ups stored
- Keeping track of Invensys Engineer visit reports and modifications
- Monitoring the performance of TCS on regular basis and trouble shooting in co-ordination with Instrument / APC group and generation, reconciliation of performance reports
- Keep abreast of all operating and ESD procedures and ensure smooth operation
- Comply to all ISO requirements, undertake internal ISO audits and achieve nil non conformities in ISO audits
Education
Keiser University - Daytona Beach Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- Demonstrated problem solving skills, technical aptitude and be forthcoming about raising and challenging issues
- Planning, organizing, and leadership skills
- Excellent communication, reporting and presentation skill
- Good communication and interpersonal skills with ability to build good working relationships with different business, management and other functions
- EXPERIENCE: 1 year of related experience
- Managing the customer relationship / Providing excellent customer service
- Experience using Honeywell Distributed Control System
How to write Officer Control Room Resume
Officer Control Room role is responsible for reporting, basic, finance, credit, securities, training, database, security, trading, design.
To write great resume for officer control room job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Officer Control Room Resume
The section contact information is important in your officer control room resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Officer Control Room Resume
The section work experience is an essential part of your officer control room resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous officer control room responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular officer control room position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Officer Control Room resume experience can include:
- Ensure maintenance of IT infrastructure viz. LAN, VSAT, IT Racks, PCs, Printers, VC facility, TV, Video, other electronic equipments by coordinating with IT Helpdesk / Service Engineers appropriately
- Dispatches Police Officers to both priority and non priority assignments via the hospital radio communications system
- Develop and maintain a strong relationship with the Compliance and Business Unit professionals for whom the Control Room provides services
- Managing and mentoring of staff, including promoting diversity, mobility, succession planning and high-performing employee development
- Maintaining of work permit register and tracking of closed permits
- Undertaking monitoring and surveillance activities
Education on an Officer Control Room Resume
Make sure to make education a priority on your officer control room resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your officer control room experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Officer Control Room Resume
When listing skills on your officer control room resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical officer control room skills:
- Good communication skills with the ability to work constructively across multiple teams and functions to resolve problems
- Attention to detail, efficient and strong administration / organization skills
- Methodical person with attention to detail, together with strong administrative skills and an analytical approach to problem solving
- Excellent IT skills especially knowledge of core Microsoft Office applications
- High reliability, attention to details, and strong communication to work with confidential matters
- A good understanding of the Investment Banking industry and generic processes
List of Typical Experience For an Officer Control Room Resume
1
Experience For Control Room Officer Resume
- To liaise with other control functions, in particular with Audit on audit missions and data leakage investigations, providing timely information as requested
- Receives and processes all incoming emergency and non-emergency telephone calls for service via a multiline telephone system
- Responsible for periodic checks with officers using radio, telephone and video surveillance to ensure officer safety
- Ensure maintenance upkeep of PAC equipments
- Ensuring working of engineering station panel cooling fans, maintaining of Temperature in C room, Engineering station room for healthy working of all electronic panels
- Ensuring that no rats / pests enter in to the c room / UPS / IT room / AC ducts and effect the sensitive electrical / electronic parts
- Keep abreast of fire order and onsite emergency plan and ensure ender tank farm team are fully framed On the same and perform roles as defined in the documents
- Ensure use of PPEs and system of work permits
2
Experience For Compliance Control Room Officer Resume
- Arrange to conduct toolbox talks to TT crew and other contract staff
- The role involves autonomy on a day to day basis , but active liaison with the team manager as appropriate
- Travel to Paris as necessary
- Prepare weekly escalated Watch List surveillance spreadsheet for manager’s review
- Assist with the maintenance of the Firm’s Restricted List, Watch List and Grey List
3
Experience For Control Room Compliance Officer Resume
- Responsible, thorough, professional and high regard for accuracy and quality
- To ensure that any conflicts of interest arising from private side activities are dealt with timely in accordance with the Conflicts of Interest Policy and are proactively reported, as appropriate, to the relevant business manager(s) and/or to the relevant IB advisor within the Global Investment Banking Compliance team
- To maintain theWatch, Restricted and Insider Lists and associated processes
- To process and maintain the register of Outside Business Interest for SGLB staff
- To assist the team in charge of threshold disclosure to ensure that the appropriate shareholder positions and trades regulatory disclosures are made timely in the UK under the Companies Act and the Takeover Code
- To proactively support IT departments and business analysts for the continuous improvement of IT tools of the Control room (including insider list and conflicts of interest tools)
- Utilize a variety of computer programs
4
Experience For Compliance Officer, Control Room Resume
- Act as the central point of contact for any incidents, issues or events, be prepared to make significant decisions and brief senior management as required by the situation
- Provides oversight for the recruitment, selection, orientation, training, development and retention of high caliber GPSOC personnel; ensures that each staff member is treated with dignity and respect
- Ensures all staff are appropriately trained. Receives, reviews, and communicates all changes to GPSOC client policies and procedures to team members
- As part of a team, collaborate with appropriate GPSS staff, to identify and implement innovative risk mitigation solutions to ensure the safety and security of client personnel and assets
- In conjunction with company management or designated representatives, ensures adequate coverage of all posts and positions
- Provides direct management of GPSOC Operators for their assigned shift to ensure the delivery of consistent high quality service
- Prepares, files, and submits various reports and metrics as required
5
Experience For Regional Control Room Chaperone Officer Resume
- Identifies potential opportunities for improvement within the program and reports them to the GPSS leadership for review, resolution and implementation
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures and ensures that staff members understand and comply with applicable laws, regulations, policies and procedures
- Ensures appropriate staffing levels, in collaboration with area management as necessary; ensures scheduling is handled effectively to meet client requirements while controlling labor costs
- Builds and facilitates teamwork, partnerships and ensures the implementation of progressive change
- Assist senior members of the team in the conduct of internal and external enquiries and investigations as necessary
- Ideally Legal, Compliance/Control Room experience preferably within an investment banking or capital markets environment or at an exchange or regulator, but not essential
- Work to very short deadlines and make quick and reasoned decisions
- Understand the FCA handbook,
- Plan tasks and keep to timescales
6
Experience For Compliance Officer, Global Control Room Resume
- Identify system/process improvements
- Able to write reports /communicate with Senior Managers (both internally and externally)
- Review research reports and advise the Research Department on restrictions on activities
- Gather information for conflict checks and report to business units
- Assist with projects to improve control room processes
- Knowledge of relevant laws, regulations and industry practices, including practical application of Securities Exchange Act Rules, Regulation M, Rule 139, SEC Rule 14e-5 and relevant FINRA Rules
- Take control of any emergency situations guide and advise Officers through the situations until relived by a member of the Emergency Services or Centre Management Team
7
Experience For Control Room Officer/l Resume
- Respond to requests for assistance
- Follow other established procedures as laid out in the Centre Security Procedures, Security Policy, and Business Continuity Plans
- Display the highest standard of personal presentation to maintain the image of G4S and the customer
- Answer all telephone calls in a polite and professional manner
- Collects patient’s property and enters information into the patient property system, secures and distributes patient property/valuables received from MedStar, the Emergency Room and various nursing units
- Coordinates additional resources from City, State and Federal government agencies that include Law Enforcement, Fire and EMS capabilities
- Enters data into the automated dispatch data base and tracks all calls for police services. Using database management tools, generates and submits logs and statistical reports
- Maintains and verifies non published parties upon request as directed
- Monitors numerous security cameras within the facility as well as the alarm system, emergency call boxes, steno phones and exterior intercoms
8
Experience For Asia Pacific Control Room-compliance Officer Resume
- Monitors the Campus Wide Radio system and coordinates communications
- Monitors the Elevator Emergency Phones and coordinates with hospital facilities department in cases of elevator entrapments
- Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate
- Provides briefs to Department supervisors, Watch Commander, Chief of Police and the Director on all daily police activities
- Receives, processes and maintains logs on all lost and found property
- To clear Investment Research against the Watch and Restricted Lists and maintain the input of conflicts of interest data into Investment Research systems, including for regulatory disclosures
9
Experience For Control Room Analyst / Officer Resume
- To support the Personal Account Dealing framework, approving requests of SG London Branch staff as required per the Personal Investment Policy in the UK
- To assist with the delivery of training to the business lines and other members of Compliance on CR process related topics,
- To review and provide clearance where appropriate for the Outside Business Interest requests of SGLB staff
- To liaise proactively with the Global Control Room in other locations, ensuring consistent and coordinated approach to the Control Room framework, working on reinforced harmonisation of best practices and translation of regulatory development onto Control Room processes
- Providing highly specialised advice and interpretation of legal, regulatory and compliance risk and surveillance requirements as they relate to information barriers, watch lists, restricted lists, wall crossings, conflicts of interest, trading, research clearance and vetting requests and related issues
10
Experience For Lead Compliance Officer of the Control Room Resume
- Assisting with regulatory inquiries and interacting with regulators in relation to investigations related to information barriers/insider trading as well as assisting in the maintenance of internal policies and procedures
- Building and maintaining relationships with relevant Compliance Advisory, Front Office Business, other control function staff and regulatory authorities where required
- Managing and assisting with the timely resolution of exchange, regulatory or internal investigations and enquiries
- Liaising with and advising the businesses to ensure compliance with regulatory developments
- Reviewing and analysis of the relevant regulatory notices, rule changes and industry best practices
- The ability and to be comfortable at networking / relationship building across a wide range of internal departments, compliance functions, and industry bodies
- An expert in all aspects of Control Room activities, particularly regulations and best practices concerning information barriers and the ability to communicate these effectively throughout the organisation
List of Typical Skills For an Officer Control Room Resume
1
Skills For Control Room Officer Resume
- Demonstrate a flexible approach to working hours, including the ability to work weekends when necessary to cover training, holidays and / or sickness
- A solid understanding of the key legal and regulatory requirements that apply to Global Research activities, including the US Settlement
- Experience in a Control Room, covering the broad spectrum of Control Room processes
- Work in a high pressure environment and prioritize to meet deadlines
- Relevant experience within compliance/ financial institutions/ professional firms an advantage
- Maintaining Marketing, Watch and Restricted Trading lists based on the information reported
- Planning and decision-making
2
Skills For Compliance Control Room Officer Resume
- Reviewing CCTV footage to locate missing/damaged shipments
- Leading the Control Room team in supporting the Bank in EMEA
- Supervising Control Room activities for staff in the London and Birmingham offices and providing strategic direction of all aspects of that Control Room
- Providing advice and policy development
- Facilitating knowledge and awareness
3
Skills For Control Room Compliance Officer Resume
- Performing risk assessment, review and control activities
- Recording the results in the Control Room/Conflicts systems
- Carrying out stringent checks on all aspects of CCTV cover
- Issuing access to contractors as per site authorisation protocols
- Ensuring compliance requirements are met in all aspects of the control room
- Working hours and rosters are as dictated by G4S
- Understanding and knowledge of crisis management procedures
- Executing to plan the offline and online of equipment for washing and maintenance
- Maintaining a high level of compliance to safety procedures
4
Skills For Compliance Officer, Control Room Resume
- Maintain the Watch and Restricted Lists (i.e., obtaining timely updates from Investment Banking and Capital Markets personnel)
- Perform other surveillance as necessary including e-mail reviews and monitoring access to syndicate level information
- Become a fully integrated member of the team, helping with all related Conflicts and Control Room tasks and being able to provide appropriate shift cover
- Actively manage Equiniti’s Watch List processes (including Wall Crossings) ensuring that entries are accurately made and updated in a timely manner
- To maintain Information Barrier and Wall Crossing procedures, and ensure that Wall Crossing requests are actively and promptly managed
- Provide guidance to bankers and deal team captains on the management of (potential) conflicts of interest or the handling of inside information
- Deliver training to the business on the management of conflicts of interest and market abuse risks and the role of the Global Control Room and PAD Office
5
Skills For Regional Control Room Chaperone Officer Resume
- Innovative and out of box thinking capability
- Support the business in managing risk
- Daily updating and review of the Watch List for both TSS and Dain’s AWARE system
- The identification, review, escalation & resolution of possible conflicts of interest arising from Equiniti’s activities,
- Assist in the review and recording of employee outside business interests with respect to potential conflicts of interest
6
Skills For Compliance Officer, Global Control Room Resume
- Be actively involved in training initiatives and help to educate the business on all Conflicts & Control Room related matters
- Active involvement in the identification and resolution of issues arising from CR Surveillance activities
- Active participation in the production of monthly management information relating to Conflicts & Control Room activities
- Be involved in the management of process changes, including changes to IT systems used by the Conflicts/Control Room
- Assist colleagues within the team in Compliance Monitoring reviews when requested
- Analyze and apply appropriate restrictions on Sales, Trading, Research and Portfolio Management activities
- Maintain the Firm’s Investment Banking transactions and projects database
- Conduct surveillance of trading activities in relation to the Firm’s Watch and Restricted Lists
- Chaperone interactions between Research and Investment Banking professionals
7
Skills For Control Room Officer/l Resume
- Process and manage ‘wall-crossing’ requests
- Professionals with the ability to work on multiple projects and quickly adapt to changes
- Review deals that are reported to the Global Control Room to identify any potential conflicts with other deals or activities of the bank
- Register the deals and associated information in the ABN AMRO Control Room system
- Escalate any identified (potential) conflicts of interest to senior management for their review and clearance
8
Skills For Asia Pacific Control Room-compliance Officer Resume
- Follow up with deal team captains on the progression of a deal, to ensure the appropriate Compliance procedures are followed at the right moment
- Keep track of and register the dissemination of inside information (i.e. price-sensitive or material non-public information) within the bank, e.g. by maintaining deal insider lists
- Administer crossings of the Chinese Wall by ‘Public Side’ employees to participate in a ‘Private Side’ client deal or pitch
- Review Equity Research reports created by the bank’s Global Markets Research department to help prevent (the perception of) conflicts of interest emanating from issuing these reports
- Review and approve/reject PAD pre-clearance request submitted by ABN AMRO staff across all business lines and countries
- Monitor PAD transactions of staff members to ensure all trades are pre-approved and in accordance with the PAD policy
- Work on projects and initiatives to further expand the scope and reach of the Global Control Room and PAD Office
- Contribute to the development and maintenance of policies and procedures relating to the Global Control Room, PAD Office and the topics of conflicts of interest and market abuse in general
9
Skills For Control Room Analyst / Officer Resume
- Have regular meetings with management of relevant business lines to discuss pipeline reports and advice on applicable procedures
- Custom Security Officer Armed
- S&P Dow Jones Indices, the world’s largest resource for iconic and innovative indices, which helps investors, pinpoint global opportunities
- To update Density @15°C as per the Batch formation certificate in TIS from time to time
- Monitoring the material temperature captured by RTD vs the actual material temperature physically recorded by GI. And 15°C density captured by online densitometry Vs the density recorded in SAP system on regular basis also monitor preset Vs actual delivered qty of each BCU and TAS system continuous basis for accurate deliveries
- Monitor average TT cycle time inside the Terminal to minimise delays in sending replenishment of product to customers
10
Skills For Lead Compliance Officer of the Control Room Resume
- Provide guidance to research, investment banking, capital markets and other compliance personnel relating to Information Barriers and applicable laws and Bank policies
- Review cross-divisional conflicts submissions and query Control Room systems, working together with other stakeholders including Investment Banking & Capital Markets and Legal; Advise on Compliance issues, coordinate escalations; produces metrics for various stakeholders
- Development and implementation of Bank policies and procedures relating to Information Barriers
- Review of research publications to identify potential conflicts of interest and taking into account applicable laws and Bank policies regarding dissemination of research
- Assist in preparing and presenting Compliance training programs
- Assist in maintaining and updating compliance manuals, policies and procedures
- Proper line up and best cooperation with the Jetty officer /boarding officer to assess and get correct quantities leading to less losses
- Ensure that the present product stock as per the TIS is matching with the previous days day end closing stock
- Development, testing and implementation of the Control Room Systems
List of Typical Responsibilities For an Officer Control Room Resume
1
Responsibilities For Control Room Officer Resume
- Flexibility to adapt to changing priorities to meet organisational and business needs is essential
- The ability to establish strong contacts within the industry
- Ensuring the performance of all Control Room processes
- Excellent communication skills, both written and verbal are essential, along with strong influencing, problem solving, organisational, and stakeholder management skills
- Self-motivated, organised, and results orientated. Ambition to continue to develop and progress
2
Responsibilities For Compliance Control Room Officer Resume
- Work on the Americas Control Room team
- Maintain our information barriers and global restrictions
- Review research and oversee the bank's compliance with the Global Research Settlement, including coordinating and monitoring communications between research analysts and bankers
- Liaise with other compliance and control teams to provide compliance advice to investment banking, capital markets and research and respond to relevant regulatory requests
- Ensure appropriate documentation of Control Room activities as well as globally consistent standards, where appropriate
- Ensuring that the team provides timely advises on internal policies regarding conflicts of interest, Chinese walls and other control room processes as described below within the remit of the London/Paris Control Room team in EMEA
3
Responsibilities For Control Room Compliance Officer Resume
- Coordinating with other control rooms hubs for alignment of processes
- Driving changes as required by new regulations and bank organisation impacting Control Room processes, including interactions with developers to design tools functionalities
- Ensuring appropriate identification, management and resolution of conflicts of interest arising from the investment banking, relationship and research business line
- Providing and ensuring that the team provides timely advises on internal policies regarding conflicts of interest, Chinese walls and other control room processes as described below within the remit of the London/Paris Control Room team in EMEA
- The Compliance Officer of the Control Room provides proactive support to the Control Room activities within the Investment Banking Control Room team
- Providing and ensuring that the team provides timely advice on internal policies regarding Conflicts of Interest, Information Barriers and other Control Room frameworks as described below within the remit of the EMEA Control Room team
- Experience as a Control Room Operator with the Bayer process within the Alumina industry
4
Responsibilities For Compliance Officer, Control Room Resume
- Knowledge and experience in the hydrometallurgical method
- Monitoring and responding to alarms and where possible identifying issues before they become alarms
- Interfacing with production, technical and maintenance teams to resolve equipment breakdowns and instrument faults
- Optimising the process performance to ensure the key performance indicators are met
- Review the Firm’s equity; fixed income, derivatives trading against the Restricted and Watch Lists
5
Responsibilities For Regional Control Room Chaperone Officer Resume
- Certificate III or higher in Process Operations
- Knowledge of Research regulations in key jurisdictions in Asia (excluding Japan), ie HK, Singapore, China and India and an interest in the development of regulations related to Research across Asian jurisdictions (excluding Japan)
- Self Development Skill
- Ensure utmost care during product receipts , deliveries and intertank transfers to avoid any spills
- Knowledge of operation center processes and procedures
- Synthesize data from a variety of sources and develop recommendations
- Knowledge of the Firm’s Information Barrier policy
- Acts as a regional primary level of escalation related to crisis management concerns such as; terrorism, medical, weather, or facilities related events. Ensures that established post orders and policies are followed, that adequate reports are filed and that appropriate notifications and coordination is conducted with the proper authorities and client’s staff in emergency situations
- Execute appropriate testing and analyze key performance indicators to ensure requirements of Capital Markets policies and programs are maintained at a level commensurate with regulatory expectations. Identify observations of trends and recommendations to optimize data. Support root cause analysis in response to material control failures in lines of business
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