Delivery Coordinator Resume Sample
Jasmin Thiel
5284 Smitham Prairie,
Detroit,
MI
+1 (555) 278 8800
Work Experience
Regional IT Solutions Delivery Coordinator
04/2016
-
PRESENT
Chicago, IL
- Schedule and assign, if needed, daily work objectives for internal service advisors
- Ensure a thorough, professional demonstration takes place for each new RV owner
- Assist all new owners as a liaison with each department of the dealership while advising them on additional accessories, equipment, supplies, etc. that would make their experience more enjoyable
- Review and manage all paper flow in including ‘owed to customers’ to ensure all sales of units or otherwise are smooth for internal purposes of final sale includes constant schedule review
- Ensure all paperwork, keys, owner’s manual(s), warranties if applicable, etc. are available to new owners
- Ensure all relevant dealership personnel are aware of delivery process
- Actively engage in sales process to meet/greet at time of sale when available
- Ensure work status of sold units are progressing to meet set delivery time
- Advise sales managers and F&I managers of any delays of scheduled deliveries prior to set delivery time
Delivery Coordinator
09/2011
-
03/2016
San Francisco, CA
- Back up service advisors when/if needed
- Remain continuously posted on the shop workload to determine ability to spot deliver when needed
- Perform quality inspection of unit deemed ready for delivery
- Actively follow up with customers that have been delivered to see if any concerns or usage questions, etc
- Proficient in IDS as well as other location programs as necessary
- Strong communication skills both verbally as well as written
- Excellent organization and follow up skills are required
- The ability to follow department procedures and policies
Account Delivery Coordinator
09/2007
-
04/2011
Philadelphia, PA
- Tolerance for change and willingness to adapt to ensure customer success
- Detailed oriented with initiative to provide quality delivery
- Maintains a thorough knowledge of installation parts and accessories
- Exceptional customer service skills with the desire to exceed expectations
- Greet, educate and sell installations to customers
- Schedule installation appointments with designated staff
- Maintains safe and clean work environment for customers and co-workers
- Evaluate information against a set of standards
- Working knowledge of policies and procedure of service departments helpful
Education
Herguan University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent written and verbal communication skills and the proven ability to interact with customers and coworkers
- Strong Macintosh and PC computer skills, including troubleshooting and basic networking knowledge
- Proven problem solving and analysis skills
- Excellent Microsoft Office product skills - word processor, spreadsheet, presentation
- Language skills: excellent English and Spanish and native Hungarian
- Professional demeanor, excellent written and verbal communications skills and the ability to work with the public, customers, and interdepartmental personnel
- Highly developed experience and skills in presentation delivery and public communication
How to write Delivery Coordinator Resume
Delivery Coordinator role is responsible for software, english, basic, organizational, analysis, microsoft, customer, computer, database, retail.
To write great resume for delivery coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Delivery Coordinator Resume
The section contact information is important in your delivery coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Delivery Coordinator Resume
The section work experience is an essential part of your delivery coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous delivery coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular delivery coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Delivery Coordinator resume experience can include:
- Effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization
- Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors
- Three+ years of strong customer service experience necessary
- Taking care of validating and order booking process, create supplier pre-orders if needed
- Attend the Service Manager’s morning meeting, prior to store opening
- Quality and Production control – scheduling and prioritisation
Education on a Delivery Coordinator Resume
Make sure to make education a priority on your delivery coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your delivery coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Delivery Coordinator Resume
When listing skills on your delivery coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical delivery coordinator skills:
- Strong customer service skills for dealing with challenging situations involving customers and deliveries
- Good data analysis skills – spreadsheet
- Excellent verbal and written German & English skills
- Effective communication skills and competence in stakeholder / customer relationship management
- Solid organizational and computer skills (Outlook, Word, Excel) are essential
- Prior experience working in engineering, architecture, or construction field required
List of Typical Experience For a Delivery Coordinator Resume
1
Experience For Regional IT Solutions Delivery Coordinator Resume
- Organization – Effective management, organization, and prioritization of office functions
- Schedule all necessary deliveries and pick-ups of materials and packages for the Company using the most efficient and effective means
- Have previous experience in contact center environment
- External Client management experience, preferably on an international basis
- Demonstrate Interior and Exterior vehicle features and personalize the delivery to the customer’s needs
- Properly prioritize IOT Deals: 1st: Demos; 2nd: Net New; 3rd: Delivers; 4th: Swaps; 5th: Pickups; 6th Moves
- Timely and effective resolution of schedule and technical delivery issues
- Experience with management and leadership for multiple simultaneous tasks
- Experience with courseware or application delivery
2
Experience For Fleet Order to Delivery Coordinator Resume
- Demonstrates and inventories loose equipment with customer
- Coordinating the packaging of application and/or database fixes to minimize application downtime during testing intra-phase deployments
- Supporting lecturers with queries, including accessing systems and requesting resources
- Meeting reporting requirements including provision of information to all appropriate parties
- Ensuring the use of best practice(including adoption of appropriate standards and methodologies)
- Overseeing the major milestones of a release, such as development, testing, and deployment
- Tracking ETAs for defects and providing daily updates on projected deployment targets
- Supporting our project management team by preparing transportation documents in SAP
- Handling the packing list and documents
3
Experience For Snr Prof Svs Delivery Coordinator Resume
- Taking care of the invoicing and spare part deliveries
- Defining Quality Gates for the CPE Service Delivery
- Planning of retrofit activities for dual track landscapes (maintenance and development landscapes)
- Applying best-practices in SAP solution maintenance and customer solution operations and improvements
- Working in conjunction with the Implementation Coordinator (IC) role, provides a
4
Experience For Account Delivery Coordinator Resume
- Understanding of digital production
- Gathering the certificate of origin and other relevant documents related to shipment
- Taking care of the FCA Shipments
- Providing feedback to sales and project management
- Understanding of the process of delivery of health
5
Experience For Server Delivery Coordinator Resume
- Balancing a variety of stakeholder needs and expectations
- Dealing with organizational influences, ambiguity and continuous change
- Being team-player but able to work independently
- During each Demonstration, ensure parts staff (Product Specialist) is ready to walk customer through store for needed items, including up-selling products
- Coordinating and conducting check point calls during the VIA training program. (IC Calls)
- Assessing customer training requirements and, in conjunction with the Project Manager, preparing implementation objectives and agendas
- Assist warehouse with picking, checking and loading of trucks daily as directed by the shift manager or lead
- Moderate knowledge of project development, including process mapping, budgeting and timeline creation
- Drive and coordinate defect triage management during QA, Acceptance Testing and Regression testing phases
6
Experience For Advanced Delivery Coordinator Resume
- Responsible for closing CCSA Europe PO’s after pricing is being review by Procurement
- Plant Shipping Coordinator: Coordinating on time shipping of Mexico orders
- Commercial understanding regarding the importance of charging for consultancy and other services activities
- Responsible for assisting the Delivery Director with Portfolio level reporting
- Assists with ensuring that Portfolio teams are adhering to process and standards
- Maximizes the profitability of each sale by selling vehicle accessories and aftermarket services and ensuring 100 percent turnover to the F&I department
7
Experience For Solution Delivery Coordinator Resume
- Liaise between Project Technical Leads and Project Managers to monitor and control project resourcing and accounting
- Meet reporting requirements including provision of information to all appropriate parties
- Address or Complete tasks from yesterday’s end of day discussions with Sales Manager and/or Finance Managers, before the morning meeting
- Provide contracted service activity performance reports, including data mining and mitigation
- Create Invoice/Billing requests in the IBM Billing Request Tool (BRT)
- Daily status reporting of progress tracking for current preparation tasks and defect status to Project Managers
- Responsible for configuring and maintaining environments and servers (Linux, Jetty, Teamcity)
8
Experience For Clin AB Infrastructure Delivery Coordinator Resume
- Responsible for SVN maintenance and communication, merging and branching
- Plant Managers: Providing support on managing Mexico demand
- 3rd Party Facilitators: Providing support on managing Mexico demand and Stock Transfers
- Demand Planners: Providing support on managing CCSA demand from US and EU
- Field calls from customers’ suppliers, sales rep, plants and customers regarding, scheduling, quantities, deliveries, overages/shortages and due dates
- Run Oracle reports using OBIE Reporting
9
Experience For Invoicing & Delivery Coordinator Resume
- Analytical thinking and decision-making ability
- Monitor OE as information builds throughout the shift, take appropriate action to change routes, add trucks, ensuring routes are completed on time
- Manage risk and issue tracking activities to achieve aligned goals
- Facilitate the necessary meetings for schedule and status tracking
- Conduct presentations regarding initiative progress to cross functional IT teams and business stakeholders
- Provide assistance to IT team members with issues regarding processes or tools
- Meets all goals and objectives including but not limited to department sales goals, personal sales goals, personal income goals
10
Experience For Enterprise Delivery Coordinator Resume
- Proactively monitoring all supplier and delivery expectations and communicates to
- Responsible for the maintenance and management of the Library’s computing hardware and other equipment
- Delivery and understanding of B2B product orders to agreed success criteria and SLAs
- Manage customer and stakeholder expectations through regular reporting and communication both on and off site
- Participates and collaborates in project team setting and to engage in creative and critical thought
- Advanced understanding of project controls concepts and ability to communicate ideas to others
List of Typical Skills For a Delivery Coordinator Resume
1
Skills For Regional IT Solutions Delivery Coordinator Resume
- Strong interest for the practice of information management and proven desire to improve user experience and ensure a high quality product
- Good Communications skills (verbal / written)
- Good coordination and collaboration skills
- Good People / Customer service skills
- High level of organisational and problem solving skills
- Have outstanding “people skills”
2
Skills For Fleet Order to Delivery Coordinator Resume
- Sales and Presales skills
- Negotiation skills are an advantage
- Manage and relationships professionally and effectively
- Proficient skills with Microsoft Office products
- Data entry skills per established department requirements; 50 words per minute
3
Skills For Snr Prof Svs Delivery Coordinator Resume
- Demonstrated ability to handle multiple priorities and assignments
- Customs Broker: Providing support by giving border crossing scheduling priorities for border crossing
- Public speaking to include teaching, training, or presenting to small or medium groups to teach a skill or relay critical information
- Provide excellent customer service by greeting and acknowledging all customers in a friendly, professional manner and providing quick, responsive assistance
- Proven track record of planning, documenting and delivery of projects
- Experienced in delivering projects to clients ensuring Client satisfaction
4
Skills For Account Delivery Coordinator Resume
- Develop a high level of skill in the core software packages required to perform data analysis, including SQL, Tableau & Excel
- Experience with Search Engine Optimization, Google Analytics / Google Web Tools and eMarketing
- Experience managing small to medium sized projects and/or implementations
- Experience in post-production coordination, maintaining quality and continuity on multiple projects simultaneously
- Strong supportive role in ensuring HSSE and Code of Conduct compliance in all Third Party activities
- Enjoy going the extra mile to create a great customer experience
- Experience with project management or assisting in coordination of projects
- Have the ability to work confidently using own initiative and be able to prioritise and organise workloads
5
Skills For Server Delivery Coordinator Resume
- Project coordination experience on IT projects, managing multiple concurrent small projects
- Prioritize workload ensuring the customer comes first
- Experience of managing multiple stakeholders to drive projects forward
- Prioritise workload ensuring the customer comes first
- Service Delivery, Provisioning or Sales Order Management experience
- Experience cooperating with Corporate level customers
6
Skills For Advanced Delivery Coordinator Resume
- Dangerous goods documentation handling
- Provide ongoing support to the customer prior to the transition to Greenway support
- Commercial trucking dispatch experience
- Strong understanding of all phases of project controls
- Experience with MS Office including Word, PowerPoint, Excel, and Access
- Experience of delivering business objectives
7
Skills For Solution Delivery Coordinator Resume
- Excellent knowledge of the company’s products and services
- Strong client focus - Ability to build rapport with internal staff and external clients for optimal team work in support of the best cross domain solutions
- Strong team member – Mentor, work and share information with peers and the wider CSC Group
- It’s an advantage to have experience of logistics processes and knowledge of delivery and payment terms for outbound transport solutions
- It’s an advantage to have experience in Letter of Credit
- Excellent platform for career development within a global organisation
8
Skills For Clin AB Infrastructure Delivery Coordinator Resume
- SAP Application and/or Technology skill set
- Experience in SAP HANA Enterprise or SAP Cloud environment
- Transportation and/or Logistics experience with
- Experience in Order Management, Customer Support and interaction
- Experience with MS Office tools such as Excel and PowerPoint
- Experience with Instructional Design or courseware development
- Similar work experience
9
Skills For Invoicing & Delivery Coordinator Resume
- Have an excellent telephone manner
- Petroleum truck dispatch experience
- Transportation and/or Logistics experience with
- Proven ability to quickly learn new concepts and apply them
- Experience with iPM or other Hospital Patient Administration Systems (PAS) or similar products
10
Skills For Enterprise Delivery Coordinator Resume
- Experience as technical leader within a wide scale technology services environment
- Entry-level with little to no experience
- Effective management of multiple small orders to ensure that the projects are delivered on time, within budget and to the Clients satisfaction
- Validate order deliverables between CenturyLink and the Client on the scope of the project
- Identification and effective management and communication of any required deviations from the agreed project schedule
- Relevant experience in IT infrastructure project management/project engineer role
- Good knowledge of MS Office and MS Project
- Experienced in the application of Project Management methodologies preferably Prince2
List of Typical Responsibilities For a Delivery Coordinator Resume
1
Responsibilities For Regional IT Solutions Delivery Coordinator Resume
- Superior time management, focus, and organization skills
- Demonstrated knowledge of digital nonlinear editing process, with working knowledge of the Adobe Production Premium software suite
- Prior knowledge of documentation / revision control is required
- Prior work in documentation control / project assistant role is required
- Service Delivery experience/Customer relations
- Monitor and support scope and schedule adjustments across Portfolio initiatives and provide updates as priorities and schedules change
- Transportation Operations experience
2
Responsibilities For Fleet Order to Delivery Coordinator Resume
- Experience in JDE System
- Office/clerical related experience which included customer relations responsibility and problem resolution
- Plan, prioritise and manage workload within a high pressure environment
- Maintaining databases; format and naming protocol standards
- Follow-up order booking process, working with the order booking team. Being first point of contact for Sales, Project Managers and Implementation Coordination
3
Responsibilities For Snr Prof Svs Delivery Coordinator Resume
- Take ownership of the planning, scheduling and cost control function and ensure integrity of the data being processed
- Basic understanding of some (at least one) of CenturyLink product lines and an aptitude to take on board detailed information relating to these
- Verify paperwork & scan to CBO (central billing office) for billing
- Responsible for managing location licensing and government rebates
- Project managing and the on-boarding of customers onto NCR’s systems
- Supports special handling billing functions
- Perform a Quality Control inspection of all units going out tomorrow and advise shop supervisor of any needs, including cleanliness (in/out) issues
4
Responsibilities For Account Delivery Coordinator Resume
- Ingest final metadata into CMS and fix publication errors reported by the Quality Assurance team during the publication review process
- Assist in project archiving and asset recovery
- Coordinate closed-caption requests and ingest, and triage captioning issues
- Assume overall responsibility for project delivery and activate client billing as forecasted
- Be a positive, contributing member of the project management team whose views are respected, and whose direction is followed
- Maintains accurate and organized inventory of program-related collateral, ensuring adequate availability for program lead-up and program days
5
Responsibilities For Server Delivery Coordinator Resume
- Runs triage as necessary during event; anticipates and supports participant/instructor needs
- Act as main point of contact with the customer, continuing to sell the process as well as IOT as a company
- Review and propose improvements to increase quality of the Hosting Services delivery process
- Meet with sales team every morning to schedule deliveries
- Meet with F&I Manager every morning to see if days deliveries are in their office
- Be contact person for CBO questions and/or missing documents
- Meet daily with F&I Managers to review funding delays
- Help resolve funding delays in timely manner
- He/she is responsible for coordinating the complete order received to order delivered and invoiced order cycle
6
Responsibilities For Advanced Delivery Coordinator Resume
- Ensure on time reporting, data maintenance in internal systems
- Manage preparation, submission and ensure acceptance by the order booking team of new business equipment and service orders
- Provide daily direction to multiple delivery specialists working in a specific geographic area
- Collaborate with the Driver Supervisors to give the Drivers direction, maximize efficiencies and determine routing alternatives
- Communicate with internal departments to proactively collect and utilize routing information to create and distribute routes
- Enter all details, including parts installed, labor performed, extras used, etc to the work orders and Finalize every completed work order
- Check with Finance Managers on any issues needing addressed
7
Responsibilities For Solution Delivery Coordinator Resume
- Obtain pricing approvals for new products/services
- Prepare billing files for client submission and approval
- Process Time and Materials Requests for billing
- Provide inputs into account forecast files relating to actual Cost and Revenue data
- Work closely with other overseas teams to achieve client outcomes (including Sales support, Commercial
- Coordination of AMS team involvement during release & update cycles
- Telecoms background - working for an ISP
- Flexibility supporting new Products and Processes
8
Responsibilities For Clin AB Infrastructure Delivery Coordinator Resume
- Interpersonal – Working cooperatively and productively with others to achieve results
- Knowledge of consumer and commercial internet technologies, application hosting, and content distribution strategies
- Flexible schedule is required with possible extended hours during peak demand periods
- Plan, coordinate and ensure the timely and on-budget delivery of test environments, working with the Release Management, DBA and other IT Service teams
- Advise: Provide guidance to teammates and delivery providers regarding necessary actions to execute the business plan
- Assist: Support and direct the delivery providers, including management, office staff and delivery teams
9
Responsibilities For Invoicing & Delivery Coordinator Resume
- Are highly-motivated, confident, outgoing and enthusiastic
- Are eager to become a product expert and enjoys learning about the newest advances in technology
- Regional Sales Managers: Providing support for OEM, Retail and Distributors
- Mexico Carrier: Received transit status for the order based on crossing date and arrival to the customers
- HSSE Advisors: Providing support to assure safety and compliant operations
10
Responsibilities For Enterprise Delivery Coordinator Resume
- Customer Service Reps: Providing support on the day to day activities
- Support the Sales teams with administration and reporting requests
- Contribute to Healthcare’s aspirations as a thought leader and innovator in regard to improving healthcare outcomes
- Review and contribute to white paper and marketing collateral as required
- High level of attention to detail especially in regard to client facing deliverables
- APJ Server Delivery Developers
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