Director, Learning & Development Resume Sample
Flavio Spencer
918 Araceli Landing,
Detroit,
MI
+1 (555) 903 6586
Work Experience
Director, Learning & Development
02/2018
-
PRESENT
Philadelphia, PA
- Combining their understanding and focus of the business and capability challenges, with current business intelligence and innovation to improve the performance of the business
- Stakeholder management across the HR Business Partner community and business leaders to understand the business and internal learning needs and decode customer expectations
- Consult on performance challenges and provide learning needs analyses and informal insight to support the business in identifying capability development priorities
- Co-crafting the learning strategy for the business, aligned to the global learning strategy
- Support and coach the HR Leads in transforming the effectiveness with which the business learns and grows careers
- Build the leaning plan, sourcing the effective solutions available and engaging with Learning Project Leads to ensure new solutions (make a value added difference to the business) meet the business needs
- Build trust and credibility through ensuring, implementation of the learning plan aligns to the strategic business priorities and continuously improves the learning experience, whilst also reporting each quarter to demonstrate commercial impact and learning activity in the business
- Integration of Learning activity into wider initiatives and subjects in the area of Talent, Business Change and Management/ Leadership Development
- Utilisation of technology and clear processing to ensure Learning activity and ownership is shared with the business to ensure ease of usability and access to learning, diagnostic and change solutions
Director Learning & Development
05/2012
-
09/2017
Dallas, TX
- Develops the L&D strategy and curricula while partnering with senior level leaders
- Design, create and facilitate instructor-led and online training materials and programs with partnership with senior leaders
- Ensures training programs support the changing needs of the University and address new initiatives
- Oversees the quality of all classroom and technology-based training and development activities, including needs assessment, curriculum development, course design/planning and logistics, content delivery, and related training materials
- Directs the implementation of training programs
- Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for both technical and professional/leadership development training topics
- Integrates and works closely with various HR areas (e.g., recruiting, workforce planning/development, etc.) regarding training and development programs to ensure alignment and consistency
- Partners with business unit leadership to identify team member performance gaps and identifies options for addressing them through training or other related solutions
Associate Director, Learning & Development
06/2007
-
03/2012
Dallas, TX
- Provides leadership, direction, and support to training team members. Provides constructive feedback on a regular basis
- Is responsible for salary and department budget allocations within NCU guidelines. Provides direction regarding expenses
- Ensures assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials
- Shares feedback with senior leaders, with recommendations for improvement in support of making a positive impact on performance and meeting University needs
- Establishes and communicates training and development team standards and methodology, and ensures compliance across all training of team members. Ensures all training programs are implemented effectively, to include quality and coverage of training programs. Forecasts training and development resource needs, and presents recommendations to senior leadership
- Identifies needs and reviews recommendations for utilizing outside resources. Sources vendors, and oversees the quality of products and services delivered. Ensures necessary budget allocations are available and approved
- Reasonable and consistent attendance to fulfill requirement of the position
Education
Hofstra University
2003 - 2007
Bachelor's Degree in Education
Professional Skills
- Interpersonal skills, strong influence skills, skilled in working with senior executives, diverse, cross functional groups of people. Exceptional conceptual and problem solving ability, project planning and execution ability, and intellectual agility. Knowledgeable and experienced in building team effectiveness
- Strong technical skills, including ability to leverage online learning tools such as Lynda.com and SkillSoft
- Demonstrated strong and developed presentation skills with ability to communicate and manage well at all levels of the organization
- Strong research, proofreading, writing and editing skills
- Highly credible with excellent relationship skills. Able to build trusting relationships across the business
- Effective interpersonal skills, including the ability to resolve conflicts effectively
- Continual learner and self-developer, seeking to expand knowledge, capability and skills outside of comfort zone and past experience
How to write Director, Learning & Development Resume
Director, Learning & Development role is responsible for business, learning, training, development, organization, leadership, presentation, interpersonal, solutions, drive.
To write great resume for director, learning & development job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Learning & Development Resume
The section contact information is important in your director, learning & development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Learning & Development Resume
The section work experience is an essential part of your director, learning & development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, learning & development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, learning & development position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Learning & Development resume experience can include:
- Excellent analytical skills, business planning and project management skills
- People management and leadership skills and ability to effectively establish and maintain working relationships with all levels of the organization
- Strong communicator with excellent verbal, written, and presentation skills. Able to simplify complex topics so the uninformed end user can understand
- Advanced skills in Excel, Word, PowerPoint and MS Project skills
- Demonstrates flexibility in approach to ensure best allocation of people / skills / resources across Learning and Development projects
- Strong interpersonal skills and ability to deliver results with continuous collaboration, iteration, and input from others
Education on a Director, Learning & Development Resume
Make sure to make education a priority on your director, learning & development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, learning & development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Learning & Development Resume
When listing skills on your director, learning & development resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, learning & development skills:
- Proven experience developing an organization’s digital acumen and leadership skills
- Manage multiple assigned projects simultaneously along with solid prioritization skills
- Experience designing and delivering product, soft skills and technical training required
- Excellent project management skills including planning, logistics, program management, scheduling, and budget adherence
- Excellent relationship, interpersonal, and influencing skills with clients and colleagues; embraces teamwork and shares ideas/methods to improve performance
- Demonstrated leadership skills including the ability to build and lead a performance driven team
List of Typical Experience For a Director, Learning & Development Resume
1
Experience For Director Learning & Development Resume
- Communication – Has excellent verbal and written communication skills. Can simplify complex issues into terms that all levels can understand. Can effectively present information to both small and large groups. Is able to facilitate complex discussions. Is able to persuade all levels to take action
- Strategic – Strong strategic thinking skills and experience building strategic plans; ability to translate strategy into organization capability and develop learning solutions that drive stability and retention; exemplifies excellent decision making, judgment, and common sense
- Excellent multi-cultural and interpersonal skills consistent with best practices in a global environment
- Effectively influence and drive organizational change initiatives related to Diversity and Organizational effectiveness
- Demonstrated experience designing and developing learning and engagement strategies
- Prior experience developing both technical and management/leadership training and development programs, with an emphasis on program design and delivery
2
Experience For Senior Director, Learning & Development Resume
- An excellent end-user experience
- Partner with our business leaders, employees and Talent team to identify skills and competencies needed to strengthen our company and prepare us for the future
- Shown ability to operate at all levels of an organization, including influencing and presenting to senior partners
- Ensure learning strategies are effective by evaluating results and implementing course corrections; keep stakeholders informed of results and progress
- Lead the bi-annual Hubbell Engagement Survey process and follow up action planning, reporting, recommendations, etc. to develop a strong and vibrant culture
- Curate a roster of unique learning experiences for employees – classroom, remote, 1-1 coaching
- Proven track record of developing an enterprise wide learning strategy
3
Experience For Associate Director, Learning & Development Resume
- Experience in corporate training, adult learning or similar field
- People Leadership - Advanced ability to identify, select, lead, engage and inspire highly skilled learning and development professionals
- Proactive, hands on and able to operate autonomously
- Highly skilled in all modes of communication
- Balances P&CB learning team resource allocation, taking into consideration team development, strategic priorities, and key metrics
4
Experience For Executive Director, Learning & Development Resume
- Consults with cross-functional leaders, HR and Talent Development to identify and prioritize learning development needs
- Acts as a partner with Sales leadership and sales subject matter experts to build effective onboarding programs for both field sales and management programs
- Experience managing in a matrixed environment is required
- Experience as leader in a large global organization
- Fostering the team’s ways of working, acting as a leadership role model and having a full understanding of GLO’s learning products
5
Experience For Director, Learning Development Resume
- Learning Subject Matter expertise including: Understanding of adult learning principles, instructional design knowledge, presentation and facilitation Strength
- Leading a Learning and Development team to deliver learning and development solutions and expert consultancy for the business
- Developing, maintaining and delivering key career-stage programmes e.g. Middle Manager Development
- Creating and maintaining a GLO Library of materials, and ensuring communication and accessibility of this to the wider team
- Providing support where required to other training and projects within GLO
- Learning Project Leads and Learning Services
6
Experience For Director, Learning & Development Retail Resume
- Working knowledge of the instructional design process and adult learning principles
- Understanding of and comfort in the technical area of distance learning
- Understanding the leadership competency gaps at all levels of leadership
- Creating innovative learning solutions that build DFA's talent base and capability for now and the future
- Has a track record of designing, developing, and implementing high impact learning solutions, using a variety of innovative approaches
- Ensure learning journeys & training programmes are meeting requirements of the functional business areas (eg CI training)
7
Experience For Director, Learning & Development Resume
- Create an implement training programs such as new hire training and onboarding, on-going development and other initiatives in support of business initiatives
- Develop a blended approach which integrates different learning modes, such as coaching, classroom instruction, online learning and action learning
- Accountable for all learning solutions identified as being in scope for annual learning plans and organizational project needs
- Contributes to overall Learning business strategy, identifying new and innovative approaches in learning design and development
- Facilitates planning, budgeting, and resource casting
- Ensure all development activities help to cultivate our culture (eg mentoring, face to face training, knowledge sharing)
8
Experience For Director Learning & Development Resume
- Deliver training and/or support local Subject Matter Experts providing training, as needed
- Provide a broad range of learning solutions across different countries and cultures, including digital/e-learning, virtual and instructor-led environments
- Responsible for designing, leading, and evaluating leadership development programs at all levels
- Able to integrate learning strategy and tactics with other talent management practices (e.g., succession planning, career planning)
- External Learning experts and networking with companies facing similar challenges
- Provide thought leadership and capability transfer to HR Business Partners in coaching and developing leaders and high performing teams
- Knowledge of training systems, including Learning Management Systems
- Develop mechanisms for measuring impact of various initiatives as well as ongoing tracking, analysis and enhancements
- Extensive knowledge of existing and emerging technologies that could support learning
9
Experience For Senior Director, Learning & Development Resume
- Change Management – Track record of planning and leading change activities with an eye on needs of all stakeholder groups
- Shapes learning demand planning and budget needs
- The lead for driving ways of working and behaviors
- Align all training interventions with competency framework, working closely with HRBP’s
- Is responsible for managing the budget for the Development department and delivering projects within budget
- Lead Executive Development Programs including Executive Coaching and external education
10
Experience For Associate Director, Learning & Development Resume
- Identify opportunities through research, and leverage existing learning assets, to repurpose content as appropriate for cost and time savings
- Partner with HR leaders across the business to ensure learning and development needs are being met for all regions
- Represent Omnicell during audits that relate to learning and development
- Deep understanding of adult learning principles
- Broad knowledge of consumer deposit banking concepts (including the legislative and regulatory environments)
- Advanced understanding of Learning & Development theory and application, with the ability to adapt traditional approaches to meet stakeholder needs
List of Typical Skills For a Director, Learning & Development Resume
1
Skills For Director Learning & Development Resume
- Strong facilitation and instructional design skills with proven experience in both areas
- Good analytical and deductive reasoning skills
- Knowledge & Experience with company disease state, product knowledge, and Selling Skills
- Strong verbal, written communication, presentation and relationship building skills
- Key Skills, Experience and Capabilities
- Displays excellent presentation, oral, and written communication skills
2
Skills For Senior Director, Learning & Development Resume
- Excellent one-on-one and group presentation/facilitation skills
- Owns the induction and onboarding experience for all client groups, including the assimilation, job skills and functional trainers
- Learning and development experience, including experience developing and implementing training programs
- Demonstrated working knowledge of instructional design, with a solid understanding of adult learning
- Three to five years’ experience in Training and Development or equivalent experience in hospitality
- Elevated customer service orientation with commitment to quality. Prior experience in customer service training programs highly desirable
- Demonstrated experience driving operational excellence
- Prior experience in the development of function or organization-wide training strategies
3
Skills For Associate Director, Learning & Development Resume
- Collaborate effectively with diverse groups at all levels of the organization
- Leadership/Relationship Skills/Team Management: Collaborate across dispersed global offices to lead relationships with stakeholders, teams, and direct reports
- Project management, facilitation and presentation skills
- Engaging, dynamic, proactive individual with advanced interpersonal skills and the ability to build relationships at all levels and across businesses
- Skills to communicate complex technical solutions in a simple manner that can be understood broadly within the organization
- Business acumen and consultative skills; ability to influence and drive change throughout the organization
- Remain positively engaged and exhibit positive relationship management skills
4
Skills For Executive Director, Learning & Development Resume
- Grow employees’ skills and proficiency in partnership with business/function leaders and SMEs
- Knowledge of and experience with various off and online communication tools that enhance user experience and learner engagement
- Established skills in developing an annual learning calendar and learning center operations
- Brings prior experience leading or partnering in the development and implementation of multi-year plans
- Expand CA’s repertoire of delivery tools, using technology effectively to enhance learning
5
Skills For Director, Learning Development Resume
- Prioritize training needs in concert with business leaders. Develop, implement and evaluate effectiveness of programs
- Continually improve, reshape, and adapt tools and content to most effectively use resources and enable learning
- Proven track record of operationalizing, scaling and executing programs globally
- Experience developing and implementing large scale learning and talent management programs
- Experience in leading a corporate learning function including complex projects and budget management
- Experience in managing complex projects requiring innovative thinking and creativity
- Inclusive, empowering with an excellent coaching style
- Experience leading a team of learning and development professionals
6
Skills For Director, Learning & Development Retail Resume
- Project management experience driving multiple initiatives using various resources on time and under budget
- Experience sourcing and managing outside vendors required
- Dynamic leadership capabilities and experience developing high performing individuals to achieve their best potential
- Advocate and role model Disney leadership culture in creating a Disney Difference through exceptional learning and development experiences
- Experience in the selection and use of web-based learning products and tracking systems
- Measure effectiveness of learning programs demonstrating value and ROI
- Demonstrated leadership in building a learning strategy for modern learners
- Experience in working with technology enabled learning systems and platforms
7
Skills For Director, Learning & Development Resume
- Experience with different coaching models
- Thoughtful leadership and strong management capabilities. Ability to influence at all levels in an organization, including Senior Executives
- Experience in Learning and Development or Organizational Development role
- Strong computer competency and full understanding of the Google Suite
- Proven ability to articulate a succinct and compelling point of view that incorporates business language with relevant examples
- Experience with implementation, development, and usage of learning management systems
8
Skills For Director Learning & Development Resume
- Provide support, coaching, tools and interventions to HR partners and Business Leaders to address leadership/talent issues or priorities
- Experience in HR, OD, training and development leadership role
- Design and deliver high impact development programs for graduate and undergraduate interns building a strong pipeline of talent for the organization
- Demonstrated success as a facilitator in a training and development program
- Experience managing multiple global vendor relationships
- Strong understanding of USAA culture, operations, and project management
- Experience in the use of social networks for learning purposes
- Experienced in translating Performance management into action with business client group
9
Skills For Senior Director, Learning & Development Resume
- Proven ability to translate institutional strategies into learning and development programs
- Strong results-orientation and commitment to quality and performance
- Proven ability to think strategically and translate strategy into action and results
- Proven track record in leading L&D initiatives
- Proven track record in leading a team of L&D professionals
10
Skills For Associate Director, Learning & Development Resume
- Experience within real estate, financial services or professional services industries
- Experience in using Articulate, Captivate Brainshark and other tools
- Skilled in project management methods and tools
- Demonstrated ability to analyze performance problems and implement solutions
- Demonstrate a commitment to follow-through; results orientation
- Craft the best employee experiences for new starters
List of Typical Responsibilities For a Director, Learning & Development Resume
1
Responsibilities For Director Learning & Development Resume
- Key point of contact for P&CB HR and Business Leaders, responsible for understanding business strategies, develops routines for identifying and prioritizing business learning needs; demonstrates understanding of business needs through the co-development of effective, enabling learning solutions
- Using impact and influence and appropriate needs assessment, determines essential capability/skill area priorities in conjunction with partners and key business and functional leaders
- Establishes formal and informal regular routines for planning, monitoring and reporting overall program status and P&CB training budget with key P&CB business partners
- Leads, manages, and develops all L&D team members; ensures matrix members are also engaged, informed and partnering effectively
- Proven ability to influence, educate, and gain support of senior leaders for learning programs and the activities needed to support active learning
2
Responsibilities For Senior Director, Learning & Development Resume
- Demonstrated ability to develop and manage an enterprise-wide learning and development budget
- Prioritize and develop recommended learning paths and content for employees and leaders
- Demonstrated credibility working with all levels of leadership
- Experience leveraging technology and social capability in innovative ways to help leaders develop
- Progressive experience in learning and development and talent management
- Experience implementing an LMS
- Own the design and global rollout of an immersive, 90 day onboarding experience
- Strong communication and directional capabilities when working with an external vendor to ensure development success
- Experience with development and roll out of e-learning solutions required
3
Responsibilities For Associate Director, Learning & Development Resume
- Experience in a broad range of facilitation including train the trainer and virtual delivery
- Experience of working in a global role within a matrix organization
- Develop operational roadmaps to ensure seamless experiences for program participants including facility management of the Disney University
- Learning Investment Review Members in Technology and Product
- Guide usability of learning programs by monitoring latest trends in graphical user interface (GUI) design and incorporating them, as appropriate
- Delivers creative solutions for employee development, including bringing innovative approaches to learning
4
Responsibilities For Executive Director, Learning & Development Resume
- Utilizes people analytics for communicating the outcomes of learning and development goals
- Provide assessment coaching and development planning support to associates at all levels
- Expertise with adult learning theory and fitting delivery method to content
- Partner with business and functional leads to align existing learning into Hubbell University
- Gain commitment of the leadership team by developing and communicating a strategy, execution plan, metrics, and opportunities for continuous improvement
5
Responsibilities For Director, Learning Development Resume
- Executive Coaching – Process management, communications, scheduling and dashboard creation
- Establishes and maintains routines for work assignments, feedback, coaching and team updates and provides focused, leadership and direction to team members
- Builds a professional “Area of Practice” – capability, knowledge, assets, tools, methodologies and curricula; drives a high performance team, supporting career development and rewarding strong performance for team members
- Proactively initiates and supports key strategic initiatives to improve the efficiency and effectiveness of the Learning function, resulting in improved business and learner experiences & outcomes
- Regularly reviews portfolio status' and established Learning budget with team to ensure accuracy, consistency and common understanding of current status and forecasts on all projects (both from a financial and resourcing perspective)
- Creates and assigns learning curriculum paths for all positions in the company. Leverages LMS and TMS data to measure and inform future curriculum planning
- Leads executive onboarding and development curriculum strategies
- Engages support and buy-in from cross-functional leadership team and LVMH to help drive organizational change. Helps to foster a learning culture at Sephora
- Provide strategic direction and leadership for company-wide organizational training and development programs and initiatives
6
Responsibilities For Director, Learning & Development Retail Resume
- Understand key business drivers and products in order to work with business leaders to identify training needs
- Execute existing and implement new Executive Development Programs
- Implement the new learning management system and governance process to support long term growth
- Build out Hubbell University by developing curriculum / course strategy to support colleges
- Design and implement a learning administrator strategy as Hubbell University expands
7
Responsibilities For Director, Learning & Development Resume
- Join industry events to promote and expand Hubbell reach and bring in best practice
- Partner with WATCH (Women Advancing Their Careers at Hubbell) to build out diversity and inclusion activities – expand employee resources groups
- Design a Learning and Development system that fits Cambridge Associates strategically, organizationally, and culturally
- Manage our learning management system accordingly
- Serves as liaison or champion between Corporate and area (regional) learning communities to establish common standards, best practices, policies and procedures
- Assess learning and development approaches and contents across two companies and integrate into the new strategy
- Help to develop and deliver a coaching strategy and approach to support our global growth
8
Responsibilities For Director Learning & Development Resume
- Provide thought leadership to Eventbrite executives on Learning & Development strategies
- Uses feedback from the Company’s Talent Reviews, when & where appropriate, and builds the appropriate plans/curriculum to support emerging business needs
- Continuous development of creative and new learning opportunities
- A great system for easy access to training
- A connected and active global learning network
9
Responsibilities For Senior Director, Learning & Development Resume
- Engagement groups, including employee resource groups, that are active in the business
- Design, develop, and ensure delivery of Omnicell’s global enterprise leadership, management and employee training programs
- Dedicated in uncovering opportunities for improvement and initiation of change
- Able to be flexible and agile when responding to a wide variety of stakeholder needs
- Working in professional services environment
- Expertly manage multiple projects while meeting tight deadlines
- Design, develop, implement, facilitate, evaluate, and measure training and development activities
- Build best practices into Getty’s succession planning and talent assessment
10
Responsibilities For Associate Director, Learning & Development Resume
- Own the employee engagement survey strategy, execution, and senior leader action-planning process
- Completed post-secondary education in a related field. A focus on Adult Education, Training and Development, Organizational Development, considered an asset
- Partner with campus recruting teams to build brand awareness and college talent pipelines
- Responsible for contributing to the GLD COE’s development strategy while concurrently
- Accountable for the delivery and ongoing development of the global Director’s curriculum
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