Director, Pharmacy Resume Sample
Dakota Jacobson
88051 Kunze Expressway,
Detroit,
MI
+1 (555) 912 2800
Work Experience
Director, Pharmacy
01/2017
-
PRESENT
Phoenix, AZ
- Investigates new technology and delivery systems for implementation
- Oversees quality assurance activities, produces and monitors Quality Improvement Activities to continuously assess and improve services
- Demonstrates knowledge of current trends in business and healthcare industry, continually analyzing impact on department operations
- Maintains optimization of staff ratios within the Pharmacy law for maximum productivity
- Maintains reports regarding quality, productivity, and service utilization
- Effectively meets nursing and physician needs in a timely and cost-effective manner
- Integrates services into the organization’s primary functions
- Coordinates and integrates interdepartmental and intradepartmental services
- Promotes / provides optimal patient therapy through the provision of Pharmaceutical Care by medication monitoring, assessment of the appropriateness of medications, pharmacokinetics, drug interaction screening, rational drug dosing, DUE criteria, drugs, and patient outcomes
Director Pharmacy
11/2013
-
07/2016
Chicago, IL
- Plans, directs, organizes and implements progressive pharmacy services in accordance with directives of the medical staff and Senior Leadership Team
- Establishes and coordinates the achievement of departmental goals that are in alignment with overall organizational goals
- Integrates pharmacy services with other health-system departments and medical staff to maintain a inter professional approach to improving and providing patient care
- Ensures adherence to established best practices related to, quality, safety, and accreditation standards (e.g., ASHP, TJC, CMS, ISMP)
- Assures proper use of human resources by monitoring productivity and implementing adjustments in staffing as appropriate
- Develops, justifies, leads and manages system pharmacy services to improve patient care
- Develops, approves, interprets, and enforces hospital and departmental policies and procedures that are consistent with contemporary practices and standards to achieve service objectives
- Prepares, monitors, and administers the budget to allocate resources for personnel, pharmaceuticals, disposable equipment, related supplies, capital equipment
Director, Pharmacy Quality Improvement
09/2006
-
06/2013
Philadelphia, PA
- Directs various personnel actions to include, but not be limited to, hiring, merit recommendations, performance appraisals, promotions, transfers, vacation schedules, disciplinary actions and dismissals
- Assures adequate staffing levels to provide safe patient care
- Promotes and supports the participation of staff in applying the principle/model of continuous improvement to improve existing processes and enhance the effective utilization of resources
- Graduate from an AACP accredited college of pharmacy
- Assess and resolve financial, regulatory, operational, or clinical needs of a pharmacy within assigned areas
- Assist hospitals in the recruitment, management and training of the Director of Pharmacy (DOP)
- Work collaboratively with corporate and facility CEOs, CCOs, medical staff, and department directors to accomplish objectives of the hospital pharmacy department
- Ensure facility DOPs are aware of operational and clinical initiatives and cost-savings opportunities
- Provides guidance to affiliated DOPs in the development of a continuous quality improvement program as related to pharmacy quality activities
Education
University of Southern Nevada
2001 - 2005
Bachelor's Degree in Pharmacy
Professional Skills
- Strong organizational and time management skills, including ability to work independently and prioritize multiple projects and assignments
- Planning and organizational skills which demonstrate leadership and initiative
- Demonstrated relationship building and influencing skills
- Strong leadership, relationship building and influencing skills
- Strong analytical skills, numerical reasoning, understanding of data and business intelligence functions
- Strong needs analysis and planning skills
- Strong budgeting and financial skills
How to write Director, Pharmacy Resume
Director, Pharmacy role is responsible for leadership, planning, training, basic, computer, development, presentation, analytical, word, oncology.
To write great resume for director, pharmacy job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Pharmacy Resume
The section contact information is important in your director, pharmacy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Pharmacy Resume
The section work experience is an essential part of your director, pharmacy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, pharmacy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, pharmacy position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Pharmacy resume experience can include:
- Management skills, including project and time management, customer service, financial and personnel management skills,
- Strong working knowledge or experience with implementing continuous improvement programs
- In collaboration with CSU, develop and foster employees to build skill level and competencies through training and development experience
- Approximately seven to ten years of progressively more responsible pharmacy experience including two years experience of staff and operations management
- Maintain professional knowledge and skills related to pharmacy operations through participation in selected organizations or certifications
- Effectively and efficiently manages the hospital pharmaceutical supply chain
Education on a Director, Pharmacy Resume
Make sure to make education a priority on your director, pharmacy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, pharmacy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Pharmacy Resume
When listing skills on your director, pharmacy resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, pharmacy skills:
- Strong computer skills and good analytical and mathematical skills
- Excellent communication/collaboration skills with multiple levels
- Strong attention to detail, including work plan development and execution skills
- Strong operational leadership skills
- Experience evaluating retail competitors’ activities, consumer trends, and marketing effectiveness
- Strong working knowledge of or experience with implementing continuous improvement programs
List of Typical Experience For a Director, Pharmacy Resume
1
Experience For Director Pharmacy Resume
- Demonstrated knowledge of inpatient and outpatient pharmacy operations including inventory management, staff management, and regulatory compliance
- Demonstrated strategic thinking and design of solutions related to the standardization of pharmacy practice across a diverse organization
- Experience leading a 340B program is required
- Demonstrated knowledge of change management theory and practice
- Demonstrated competency in the use of the Microsoft Office programs (Outlook, Word, PowerPoint and Excel)
2
Experience For Director, Pharmacy Operations Resume
- Maintain effective communications with corporate and division management, CRM/FRC personnel, and facility management
- Performing pharmacy operational audits and assisting in correcting deficiencies
- Understanding of regulatory and compliance standards regarding pharmacy practice and medication management
- Handle multiple dotted ling reporting relationships and balance competing constituencies in hospital, corporate, and professional environment
- Accountable for department staffing and capacity planning
- Responsible for budgets, staffing and program activity, productivity and quality
- Responsible for the integrity of confidential records regarding employees and patients
- Participates in department’s Quality Assurance Coordinating Group and its initiatives
3
Experience For Director, Pharmacy Quality Improvement Resume
- Serves as a liaison for various Pharmacy – Nursing functions
- Represent assigned market and pharmacy on company-wide committees relating to operational, regulatory and financial oversight
- Oversees the development, monitoring of and compliance with departmental budget(s)
- Maintains relationships, acting as the primary contact and negotiator with pharmacy vendors and pharmaceutical companies
- Serve as the Chair of the Tufts Health Plan Pharmacy and Therapeutics Committee, fulfilling all responsibilities as described in the charter
- Maintains a quality control program to monitor personnel qualifications, training and performance
- Maintains prescription and dispensing records as required by federal and state law
- Resolves patient satisfaction concerns in a timely manner, assuring they have been thoroughly addressed and appropriate action taken
4
Experience For IT Senior Director, Pharmacy Applications Resume
- Assist in the develop and implement a training and competency program for all staff and maintain records of those completed competencies
- Maintains all required training and education per department requirements
- Participate in consultant ward rounds, where feasible, providing clinical and financial advice as appropriate
- Provide individual and pharmacy performance reports to direct and dotted line reports
- Ensures the provision of education and support to hospitals with regard to policies and procedures justification, execution, and implementation
- Provides education for departmental initiatives in-person, via Webinar, teleconference or other interpersonal communication
- Maintain active pharmacy license
5
Experience For Group Director, Pharmacy Operations Resume
- Travel extensively with overnight stays, up to 100%
- Evaluates employees, orientates new employees and administers disciplinary action as needed
- Establishes and monitors programs and activities necessary for departmental compliance with the requirements of JCAHO and other regulatory agencies
- Demonstrated ability to gather information, analyze and develop a strategy related to the contracting of medications, operations of hospital pharmacy and the implementation of a clinical pharmacy program
- Administers comprehensive pharmacy programs that include; I
- V. additive unit Dose, chemotherapy, outpatient and clinical pharmacy programs. Provides guidance and assistance in the development of a Drug Formulary. Ensures all patients are charted appropriately to reflect proper drug utilization
6
Experience For Director, Pharmacy Services Resume
- Develops, implements and maintains departmental budget through cost effective use of supplies and effective fiscal management of operations. Plans, promotes and initiates new programs and services
- Advises and acts as a general liaison between the hospital and medical staff on medication usage and application. Manages staffing and scheduling to optimize production
- Interviews, selects, hires, evaluates and provides orientation and training of new employees. Maintains a safe working climate where safety standards meet or exceed OSHA requirements and Hazardous Materials Guidelines. Develops pharmacists to improve performance
- Administers comprehensive pharmacy programs that include, but are not limited to, sterile products processing, chemotherapy, outpatient pharmacy services, and inpatient clinical pharmacy services
- Provides guidance and assistance in the development and maintenance of a Drug Formulary
- Ensures all patients are charted appropriately to reflect proper drug utilization
- Acts as a general liaison between the hospital and medical staff on medication usage and application
7
Experience For Director, Pharmacy Quality & Med Safety Resume
- Establishes departmental regulations, procedures, and standards in conformance with The Joint Commission standards, licensure requirements, and Hospital Administrative Policy
- Manages staffing and scheduling to optimize productivity
- Collaborates with other department leaders regarding technical and administrative aspects of pharmacy services
- Develops, implements, and maintains departmental budget through cost effective use of medications and supplies, as well as effective fiscal management of operations
- Interviews, selects, hires, evaluates, and provides orientation and training of new employees
- Maintains a safe working climate where safety standards meet or exceed OSHA requirements and Hazardous Materials Guidelines
8
Experience For Director, Pharmacy B Resume
- Participate in all Division SCM activities, including conference calls for large and small groups, and various group presentations as necessary
- Assist in developing key Pharmacy business process models to be implemented within the Division or HCA
- Plans, promotes, and initiates new pharmacy programs and services
- Develops pharmacists professionally to improve performance and engagement
- Directs the development and implementation of clinical pharmacy services at Beaumont Hospital Trenton
- Collects and analyzes the workload data and forecasts changes in personnel and pharmaceutical requirements
- Develops and implements patient safety programs related to medication usage
- Relevant experience working with or for Infusion RX/Specialty RX or Retail RX providers, supply manufacturers, distributors and group purchasing organizations with familiarity with healthcare supply chain contracting processes and operations
- Manage the Division SCM operational processes specific to the Pharmacy arena to ensure achievement of the program’s goals and objectives
9
Experience For National Sales Director, Pharmacy HVS Resume
- Develop additional new products and processes for Divisional and/or Company Standardization
- Contribute information to the Streetwise Database specific for Pharmacy
- Develop special projects as necessary
- Identify best practices and trends in the Pharmaceutical industry, divisions and facilities, while suggesting/implementing activities in Supply Chain to enhance operations
- Contribute to a monthly written communication for the Supply Chain Services Newsletter that highlights activity in the Pharmaceutical arena
- Support the development and implementation of Pharmacy channel strategies, owning Pharmacy capability building agenda and alignment with internal stakeholders, i.e. Area Head’s and Global Category on capabilities and tools required to win in Pharmacy and leverage growth opportunities
- Drive 2-3 cross-category pharmacy channel platforms that reinforce our leadership in the pharmacy channel whilst unlocking new growth opportunities. Such as ‘Pharmacy of the Future’ and myPharmAssist™ Platforms
10
Experience For Director, Pharmacy & Retail Operations Resume
- 1) Develops and maintains a cooperative working relationship with all customers (patients, Medical Staff, and all other departments). Focuses on building relationships with existing physicians and new physicians entering the market
- 2) Represents the Department on a variety of committees (Pharmacy & Therapeutics, Department Meetings, Quality Management Committee, Department Leadership, Patient Care Leadership, market Pharmacy Directors)
- Current license to practice Pharmacy in New York State, required
- Coordinate departmental activities to enhance integration and efficiency within the hospital system
- Develop an annual operating plan, operating budget, and capital budget, which support the hospital's strategic plan. Approve purchases. Review procedure charges on a regular basis and recommend adjustments as needed. Supervise the processing, billing, and charging of external laboratory tests
- Develop, review, and approve departmental policies. Ensure consistent administration of standards, policies, and procedures. Communicate and enforce hospital policies and procedures
- Identify and define customer and market needs within the scope of departmental operations. Evaluate current services and develops business plans and operating objectives to define new services
- Manage departmental compliance with regulatory and accrediting agency standards, guidelines and quality assurance standards. Ensure that all quality control tests and procedures are performed and documented
- Monitor distribution of narcotics/controlled substances and maintenance of affiliated records ensuring compliance with federal and state law regulatory agency guidelines
List of Typical Skills For a Director, Pharmacy Resume
1
Skills For Director Pharmacy Resume
- Computer skills highly desirable, especially in the applications of word processing, spreadsheets and databases
- Effectively manage, motivate, coach and mentor clinical and operational staff
- At least seven years of hospital pharmacy experience with at least five years of experience in a supervisory/managerial role
- Evaluates the scope of services provided and adequately schedules the pharmacy staff to provide those services effectively and in a timely manner
- Experience developing and operating network strategies and products and programs
2
Skills For Director, Pharmacy Operations Resume
- Experience training staff inclusive of development/presentation of formal training material
- Strong understanding of large scale dispensing operations / pharmacy operations
- Experience managing in a highly regulated industry (as an example an industry like pharmaceutical manufacturing that is regulated by the FDA)
- Experience leading directly in fulfillment, distribution, manufacturing, or pharmacy operations
- Demonstrated track record influencing, providing input into strategy
- Effectiveness in communicating and dealing with personnel is desired
3
Skills For Director, Pharmacy Quality Improvement Resume
- Demonstrated ability to be flexible in finding solutions to problems
- Experience managing a large pharmacy department (20 FTE’s) within a health Plan
- Serves as a positive role model to staff, ensuring that customer service is a priority
- Four years experience in Pharmacy Management including Performance Management
- Experience in coordinating meetings
- Strong working knowledge of both quality and workflow processes
4
Skills For IT Senior Director, Pharmacy Applications Resume
- Experience in a managed care setting, either from the provider, the payer, or the PBM side of the industry, is required
- Direct operations management experience including staff leadership
- Experience managing large staff (100+)
- Experience leading a large operation/staff (100+)
- Experience leading in a highly regulated industry
- Current Pharmacist license in good standing with the appropriate State Board of Pharmacy
- Current Consultant Pharmacist license in good standing with the appropriate State Board of Pharmacy
5
Skills For Group Director, Pharmacy Operations Resume
- Determines priorities for capital budget proposals based on overall needs keeping in mind what would benefit all pharmacies
- Demonstrated strength in analysis, identification of problems and issue resolution
- Experience in the pediatric application of unit dose distribution, IV admixture
- 1 yr. Hospital IV and Chemotherapy experience
- More than 5 years pharmacy utilization and/ or director level operation’s experience required
6
Skills For Director, Pharmacy Services Resume
- Progressive experience in an business process design, project management or consultant role
- Experience in a leadership, consulting, and/or related managerial role
- Demonstrated success in leading projects and initiatives to improve the efficiency, quality,
- Six years of hospital pharmacy management experience in a hospital pharmacy
- Strong external and internal communications
- Purchase drugs and supplies in accordance with GPO bids and best demonstrated practices
- Medicaid experience
- PBM account management experience
- Operates department within budget guidelines
7
Skills For Director, Pharmacy Quality & Med Safety Resume
- Create an effective organizational structure, roles and additional positions; strategically select and hire individuals into new roles
- Working knowledge of OSHA, JCAHO, CMS and state guidelines
- Stays up-to-date on new developments in healthcare, incorporating innovative systems of delivery while complying with all regulatory and licensing agencies
- Establishes, approves and/or reviews all methods, procedures and systems used in the ordering, compounding, preparation and dispensing of medications
- Evaluates operations on an ongoing basis, utilizing the principles of continuous process improvement
- Early morning/evening/weekend/Holidays work required as necessary to meet study requirements
- Analyzing / interpreting data and metrics
8
Skills For Director, Pharmacy B Resume
- Leader who creates momentum while supporting and driving needed organizational changes
- Proficiency in standard computational office-suite applications, including word-processing and relational database manipulation is required
- Ensures pre-packaging and compounding activities are in compliance with professional standards and regulations of NYS Board of Pharmacy
- Participates in preparation and monitoring of departmental budget, assuming leadership of drug expense portion
- Participates in determining adequate staffing levels
- Exercises professional judgment in imparting therapeutic and drug information to patients and health professionals
9
Skills For National Sales Director, Pharmacy HVS Resume
- Is responsible for department planning, goals, and objectives that are consistent with the Hospital and Pharmacy Shared Services
- Monitors and assists with the collection, documentation, and reporting of quality assessment and improvement data
- Functional working knowledge of hospital pharmacy activities, P &T committee, and product management
- Create enthusiasm for new programs and different approaches to existing programs
- Functional working knowledge of hospital pharmacy activities, P&T committee, and product management
- Additional residency training or certification in a specialty area encouraged
- Remains visible and accessible to physicians, seeking input and feedback on services, medical staff bylaws, and policy/procedure changes
10
Skills For Director, Pharmacy & Retail Operations Resume
- Participates in the development of hospital marketing and business plans to enhance resource allocation, centers of excellence, and product lines
- Identifies staffing needs. Selects, trains, mentors, evaluates and counsels staff as appropriate
- Develop working relationship with various Pharmacy subject matter experts, both at division and facility level
- Develops and/or oversees schedules and staffing patterns to ensure coverage of the Department
- Oversees purchasing and inventory control to ensure adequate supplies within product specifications
- Present for Site imitation visit and participate in I/E as it relates to DDI and Dosing of IP
List of Typical Responsibilities For a Director, Pharmacy Resume
1
Responsibilities For Director Pharmacy Resume
- Ten years of Pharmacy experience required
- Relevant hospital experience
- Three years’ experience as Director of Pharmacy
- Current and valid California license to practice pharmacy
- Five (5) years experience in a hospital pharmacy
2
Responsibilities For Director, Pharmacy Operations Resume
- Five to seven years experience in health care or related field
- Supervisory / management experience
- “Start-up” experience with Medicare Advantage, Medicaid and/or Commercial plans
- Compounding Sterile and Non Sterile to Sterile product for administration
- Training of Pharmacy staff
3
Responsibilities For Director, Pharmacy Quality Improvement Resume
- Directs and participates in the department’s planning, revenue analysis, budgeting, education, and human resource management activities
- Proficient knowledge of spreadsheet and word processing software is required
- Creates business plans, assures appropriate staffing, productivity and compensation levels
- Acts as a consultant to People Services regarding DMG’s self-insured benefit
- Overall decision-making responsibility
- SOP , Design and updating as needed
- Develops and prepares operating and capital budgets, labor forecasts and other reports as required
- Directs and coordinates the ordering, use and maintenance of all drugs, I.V. and irrigation solutions and associated supplies
4
Responsibilities For IT Senior Director, Pharmacy Applications Resume
- Oversees that manager(s) are working to stay within approved operational budgets
- Advises the Chief Pharmacy Officer in developing quality assurance techniques to ensure safe, legal, and ethical practices
- Integrity Value: Model and Ensure Ethical Behavior
- Evaluates, recommends and implements approved policies and procedures using knowledge of related laws governing the profession and departmental goals and objectives
- Participates in hospital committees established to identify the needs of patients and the scope of pharmaceutical services required to meet those needs
5
Responsibilities For Group Director, Pharmacy Operations Resume
- Coordinates pharmacy operations commensurate with the scope of services provided and the identified needs of patients
- Is a member of the site leadership team and actively participates in business and operational decisions. Ensures the site’s operational and business decisions are compatible with patient safety, lawful and ethical pharmacy practice
- Aligns with the company’s standards and procedures for project management, architecture direction, development standards, security requirements and supportability
- Utilizes broad knowledge of applicable statutory, regulatory and administrative requirements to direct departmental operations and ensure accountability for the department's compliance with the same
- COMPLIANCE/REGULATORY RESPONSIBILITY: Determines and evaluates programs and process compliance with accreditation and legal standards when dealing with medication management
- Provides for service direction to pharmacy leadership reporting to the Chief Pharmacy Officer
- COMMUNITY RELATIONS RESPONSIBILITY: Work with community advocates to provide correct drug information and pharmacy services where applicable
- Leads the operations of the department in compliance with state and federal laws and regulations
- Assures compliance with the current Joint Commission Medication Management Standards and The CMS Conditions of Participation for Pharmaceutical Services
6
Responsibilities For Director, Pharmacy Services Resume
- Provides leadership and advice to hospital leadership as it relates to Pharmacy Services
- Evaluates areas of new program development, innovation, and opportunities for integration
- Licensed as a Pharmacist in the state of Florida required
- Manages daily management and function of all pharmacy areas; including controlled substance services, IV admixture service, Pharmacy student program, which includes precepting students and serving as a liaison to the college of pharmacy, overall department workflow, inpatient satellite activities
- Prepares reports for Director of Pharmacy in all areas to include but not limited to controlled substance surveillance, USP 797 compliance standards reporting, performance management and reporting
- Responsible for oversight of unit inspections and medication surveillance activities
- Responsible for activities at Outpatient Infusion Pharmacy
- Prepares Pharmacist assignment schedule
- Participates with drug information activities as necessary
7
Responsibilities For Director, Pharmacy Quality & Med Safety Resume
- Participates with fall assessment meetings and interpretation of data
- Ensures compliance with all regulatory standards for IV Room: USP 797/800 standards
- Assists with analysis/reports for controlled substance dispensing area, IV and chemo dispensing areas; Provides reports to the Director of Pharmacy with appropriate interventions at least monthly
- Assists with all aspects of medication safety
- Doctorate of Pharmacy from an accredited university (PharmD) required
- New York State Pharmacist license required
- Proficient in Excel, Word, Power Point and Outlook
8
Responsibilities For Director, Pharmacy B Resume
- Establishes financial goals and objectives yearly and more often, as necessary
- Develops an annual budget for the Patient Care Service and to collect necessary data
- Oversees the development, implementation, and performance evaluation of operating policies and procedures consistent with government and agency regulations, and in collaboration with Health System/Facility goals and objectives
- Provides for in-service education and orientation
- Communicates changes in related regulations, business and operations
9
Responsibilities For National Sales Director, Pharmacy HVS Resume
- Oversees quality assurance and compliance with government and agency regulations
- Renews regulatory licenses (DEA and New York State Pharmacy) as necessary
- Coordinate department resources in support of clinical trials and research activities
- Limited Access to Pharmacy staff
- Develop and implement pharmacy quality assurance programs / initiatives to ensure quality initiatives are implemented across the department
- Collaborate with pharmacy leaderships to plan and monitor the day-to-day pharmacy operations to ensure smooth progress on planned initiatives
- Evaluate regularly the efficiency of business processes according to organizational objectives and ensure there’s good processes for improvements when necessary
- Manage and coach the direct reporting individuals
10
Responsibilities For Director, Pharmacy & Retail Operations Resume
- Liaise with pharmacy leadership to make decisions for operational activities and set strategic goals
- Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve customer service and reduce pharmacy related costs
- Collaborate with the Director of Clinical Pharmacy and Chief Medical Officer/Medical Directors to identify, develop, and implement new pharmacy management opportunities that improve the health of our members and help moderate trend
- Lead ongoing implementation and maintenance of clinically appropriate and cost effective programs to help control the escalating costs of pharmaceuticals and utilization rates across all lines of business. Evaluate programs after implementation to ensure corporate objectives are met and identify areas of simplification for consumers
- Lead Medicare Part D program components to include, but not limited to, formulary administration, clinical program management, PBM oversight, issue resolution and rejected claim review. Ensure pharmacy program compliance to meet or exceed CMS requirements and best practice recommendations.
- Lead and motivate the Pharmacy Operations Prior Authorization team through ongoing performance management, training and development
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