Document Analyst Resume Sample

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Brandy Purdy
368 Kirlin Flats,  Chicago,  IL
+1 (555) 501 0090

Work Experience


Senior Document Analyst
03/2018 - PRESENT
Chicago, IL
  • Work with business functional areas on a consultative basis to improve document management intensive business processes, document management practices, workflows, and standards
  • Provide training and documentation to users on document management best practices and compliance with Information Management governance guidelines and standards
  • Collaborate with business users in using the Company’s document management systems for document cleanup
  • Fulfill requests from various business units related to stored documents and serve as point of contact for requested data updates
  • Interface with appropriate parties to address and resolve issues pertaining to ECM system, asset information database, and document capture or other systems
  • Work with various business groups to ensure content uploaded to ECM system adheres to applicable quality standards
  • Ensure newly-scanned documents are appropriately tagged and uploaded ECM system
  • Accurately file and manifest all physical files and documents in accordance with Records Retention Policy
Document Control Analyst
03/2014 - 01/2018
Boston, MA
  • Provides guidance and support to end-users to enhance the use of their document management system
  • Audit variety of critical financial documents for completeness and accuracy; noting or resolving errors or deficiencies
  • Analyze financial information and documents to determine proper action
  • Act as a liaison between lenders and other internal departments or external vendors through phone and email correspondence
  • Work collaboratively with external vendors to quickly obtain missing or required documentation
  • Perform research to gather necessary information or documents to input into appropriate systems, while meeting critical deadlines to ensure timely and accurate processing
  • Work experience in business environment
  • Strong technical aptitude: Proficient with MS Office products and able to learn/apply new software quickly!
Junior Document Management Analyst
01/2011 - 09/2013
Los Angeles, CA
  • Resolve, with assistance of original generator if known or with appropriate departmental point of contact, all issues related to any document not meeting applicable quality standards
  • Work with storage vendor to monitor, track and update requests for physical files
  • Use the Document Naming Dictionary to identify gaps in documents and content with users on legacy document cleanup projects and ongoing analysis and integration of new documents to ensure accuracy
  • Coordinate and work with System Administrators to ensure that user permission roles for asset document creation, review, updating and deletion are correct and in compliance with all information management governance processes, standards practices and security policies
  • Train Oasis business users in their different authorized roles in data creation, review, update and deletion activities to ensure consistency in those related activities
  • Fulfill requests from various business units related to document input, review, update, and deletion activities and serve as point of contact for resolving document handling exceptions with users
  • Work with Systems Administrators to ensure user permission rights and roles are properly assigned by role in Oasis and other asset-related databases
  • Resolve, with business users and/or with appropriate departmental point of contact, all issues related to any documents not meeting applicable quality or legal and regulatory compliance standards
  • Plans, analyzes, designs, implements, trains, tests, debugs and maintains document management software for implementations

Education


Doane University - Crete Campus
2005 - 2010
Engineer's Degree in Computer Science

Professional Skills


  • Excellent writing skills and oral communication skills required
  • Strong administrative skills with responsibility for keeping accurate records at all times
  • Strong analytical, critical-thinking, interpersonal, and organizational skills
  • Rely on extensive experience and problem solving skills to resolve issues and provide guidance in order to meet departmental initiatives and objectives
  • Proficient organizational, time management, and prioritization skills
  • Excellent writing skills and oral communication capabilities
  • Experience or substantial undergraduate coursework in finance/accounting or experience in claim processing environment

How to write Document Analyst Resume

Document Analyst role is responsible for organizational, software, prioritization, government, reporting, telecommunications, security, litigation, database, legal.
To write great resume for document analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Document Analyst Resume

The section contact information is important in your document analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Document Analyst Resume

The section work experience is an essential part of your document analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous document analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular document analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Document Analyst resume experience can include:

  • Excellent writing skills, organization skills and is detail oriented
  • Excellent verbal and written communication and solid presentation skills
  • Demonstrated knowledge and ability to quickly assess and make sound decisions; helps other team members to develop these skills
  • Excellent interpersonal skills to interact with the medical staff
  • Excellent customer service and communication skills via email and phone
  • Good skills in software such as Access, DMS, SAP, Word, etc. and the ability to learn and use new software

Education on a Document Analyst Resume

Make sure to make education a priority on your document analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your document analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Document Analyst Resume

When listing skills on your document analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical document analyst skills:

  • Effectively communicates ideas in written and verbal communication, demonstrates an organized thought process when communicating
  • Hands-on familiarity with typing/keyboarding skills, PC-based databases (such as MS Access), MS Office suite of products, and web-based systems
  • Demonstrate problem-solving and troubleshooting skill
  • Strong experience processing documents and executing consistently on details
  • Communication skills and scale of processing background (target enterprise firms)
  • Accomplished problem-solving skills

List of Typical Experience For a Document Analyst Resume

1

Experience For Document Control Analyst Resume

  • Have good written and oral communication and interpersonal (people) skills
  • Document scanning skills
  • Effectively follows the company’s standard operating procedures and maintain confidentiality
  • Experience with electronic clinical documentation, patient acuity and nursing skill mix
  • Effectively communicate issues to management to ensure process compliance and adherence
  • Telecommunications systems skills
  • Effectively communicate with cardholders next steps required for their accounts and decisions made with regards to their accounts
2

Experience For Document Management Analyst Resume

  • Performs regular rounding with Connect clients, including travel to offsite locations for troubleshooting, testing, validation, and meetings
  • Experience working with relational databases and querying data for analysis, testing and research required
  • Previous experience providing customer service and making travel arrangements desired
  • Resolve problems and make effective business decisions; driving value added results
  • Skill in operating a computer terminal, personal computer, various office machines (fax, scanner, copier, etc.)
  • Provides leadership, supervision and training to less experienced document control classifications
  • Provide excellent internal and external customer service through written communication, phone assistance and/or in person
3

Experience For Document Management Solutions Analyst Resume

  • Retrieve and track newly received payment documents for priority claims and claims in Tech Review with payment document insufficiencies
  • Experience and hands-on involvement in software quality control (e.g., integration/system/regression/performance/user acceptance testing) required
  • Handle multiple projects simultaneously and to prioritize tasks
  • Microsoft suite (Excel)/Google suite experience- data entry and intake
  • Scanning & Sorting & saving forms-Processing Documents
  • Charting and analysis of Safety Observations and Technical Reviews including production of Dynamic Charting in MS Excel
  • Conducting database searches, and reporting on task progress; and performing quality control
  • Opening/Tracking incoming mail
  • Following-up with field nurses for missing and/or incomplete post-injection/infusion reports, as required
4

Experience For Project & Document Controls Analyst Resume

  • Communicating with Government agencies and fielding inquiries
  • Collaborating with our Driver Operations Teams
  • Assisting in preparation of garnishment data for AP
  • Researching contractor information
  • Working knowledge of ECM technologies. (AIIM, CDIA+, or vendor specific certifications highly desired)
  • Uploading CD’s to Listt
  • Screening for privilege documents; conducting database searches
  • Document control and records management functions including mail processing, correspondence distribution, correspondence logs, organizing filing system, etc.
5

Experience For Document Management Center Analyst Resume

  • Production of reports for Safety Observations and Technical Reviews including linking with BP IRIS reporting system
  • Assists in compiling, analyzing and updating the monthly Key Performance Indicators (KPI)
  • Detailed indexing of case files; drafting procedures for accomplishing litigation support assignments
  • Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits
  • Reports trends regarding data integrity to department heads (providing managers with input for performance appraisals), work group and steering committee
  • Production of reports for Safety Observations and Technical Reviews including linking with contractor personnel data in the Ccure Security database
  • Production of reports for Safety Observations and Technical Reviews including upload of final reports to BP HSSE SharePoint and BP Whiting Documentum
  • Flexibility and cooperation regarding the filling-in for co-workers and assistance with heavy workloads
6

Experience For Senior Document Analyst Resume

  • Where required, attend or facilitate meetings; including scheduling in Microsoft Outlook
  • Comfort working with staff at varying organizational levels
  • Organize the documents using document versioning systems
  • Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager
  • After reviewing documents received via a fax server and viewed on a computer screen, they are forwarded to the appropriate department for further processing
  • Assists with tracking accruals and billing age reports
  • Completes variable aspects of recurring legal documents in conformance with the rules governing their style and format
  • Knowledge of the following systems: CRIS deficiency system, eScription, DFCI Systems, including Epic and Microsoft Office
  • Analyze and facilitate the revisions to client and program specific terms and conditions; edit and proofread for grammar, spelling, formatting and clarity
7

Experience For Workforce Document Analyst Resume

  • Help diagnose issues – know how to improve processes over time by documenting best practices, providing solutions
  • Work closely with internal departments including Customer Service, Recoveries, Disputes, New Accounts, EFT Processing and Fraud
  • Assist with developing clear and concise data specifications for automated reporting from loosely-defined business requirements
  • Interpret data, analyze results using statistical and cost-based techniques, and provide ongoing summaries in both graphical and written report formats
  • Assists with providing resolution and/or addressing root cause of issues related to document control
  • Initiates, coordinates, and manages Engineering Change Requests (ECRs) using SAP Workflow process
  • Assign drawing numbers, part numbers and various other document tracking numbers
  • CAD drafting to incorporate minor updates to engineering drawings
  • Assist in the update of ISO-9000 documents, including Standard Operating Procedures and Work Instructions
8

Experience For Document Management Business System Analyst Resume

  • Administrative support for data entry into IRIS (BP reporting system) of contractor Safety Observations (Safe Acts, Unsafe Acts, Unsafe Conditions)
  • Work independently as well as collaboratively in team environment and handle multiple tasks simultaneously while adhering to strict deadlines
  • Assist in team-specific training of new hires
  • Maintain filing of payment soft and hardcopy files
  • Maintain payment document collections; ensuring that all documents are labeled correctly and filed in the appropriate designated areas
  • Review client authorization to pay law firm accounts and ACH banking information forms for sufficiency and track insufficient document resolution
  • Design & Systems engineering document/part number & BOM configuration support
  • Maintain accuracy of documents, part numbers & BOM structures including Solutions products
  • Drive sustaining & maintenance activity on product BOM changes
9

Experience For Document Servicing Analyst Resume

  • Arena User training/support for Part Class Requirements and BOM structure
  • Develop/update process improvement and supporting work instruction, SOPs
  • Accurate processing of inbound CDR documents in a timely manner
  • Reviews CMN’s, prescriptions, physician’s orders, billing documents, etc. for completeness and accuracy
  • Responsible for adhering to all department, business unit and corporate standards
  • Analyze, correct and adjust information on existing TransCanada repositories to ensure information is retrievable and up to date
  • Serves as a back-up in supporting other Administrative Staff
  • Develops and maintains filing systems in support of Maintenance & Reliability
10

Experience For Plan Document Analyst Resume

  • Provides administrative assistance on documents, procedures, drawings, vacation tracking, etc. for the Maintenance & Reliability Department
  • Develop document control plans, procedures, policies and communication to team regarding compliance
  • Develops and maintains educational material and works with training staff to ensure new users have been educated before they have access to the system
  • Provides regular feedback to Practice Managers and Administrators regarding practice performance
  • 45 % Develop and Maintain Program Mapping
  • Translate business requirements into detailed document mapping instructions

List of Typical Skills For a Document Analyst Resume

1

Skills For Document Control Analyst Resume

  • Attention to detail, soft skills- clearly articulate past projects, ability to deal with fast-pace
  • Effectively draws conclusions and can solve challenging problems
  • Interact, communicate and work effectively with personnel across all levels of the organization
  • Effectively present information and respond to questions from managers and office staff
  • Work effectively with other Associates at different levels
  • Detailed oriented with excellent organizational skill
  • Communicate efficiently and effectively with project teams, management and various cross-functional contacts on documentation progress
2

Skills For Document Management Analyst Resume

  • Good working knowledge of insurance department forms requirements and thorough working knowledge of developing and maintenance of support documentation
  • Relevant business experience relating to printing pre-sales/post-sales
  • Effective in collaborating and leading the standardization of a new tool
  • Knowledge and experience creating and maintaining item master and bill of material structures
  • Valid drivers' license and acceptable driving record necesary
  • Previous experience within departments managing documents
  • Experience working in the RECA division (Radiation Exposure Compensation Act)
  • One year of experience working on records management or litigation support projects
3

Skills For Document Management Solutions Analyst Resume

  • Quality Assurance / Control, Regulatory Affairs, R&D, or Sourcing experience
  • Experience with the following
  • Paid training is provided-no direct experience required!
  • Experience with IRIS BP reporting system
  • Previous experience in a working in the Pentagon or DoD office law office, General Counsel's office, or JAG office
  • Experience in replacing a document management system
4

Skills For Project & Document Controls Analyst Resume

  • Previous experience in drafting contracts, correspondence and other legal documents with a high level of accuracy and attention to detail
  • Independently review and analyze documents to fix missing or invalid information
  • Experience with the following
  • Review and validate documents provided by cardholders for the purpose of verifying their account due to a NetSpend-initiated review
  • Practical experience with online learning management tools an advantage
  • Demonstrated ability in the delivery of clear and concise communication to employees and managers
5

Skills For Document Management Center Analyst Resume

  • Document management/administrative experience
  • Work experience
  • Basic knowledge or project experience in mechanical, electrical, hydraulics and power systems
  • Appropriate combination of education and experience
  • Cost Control Experience is considered an asset
  • Work independently as well as develop strong relationships and collaborate with internal business partners
6

Skills For Senior Document Analyst Resume

  • Experience in dealing with raw material vendors and contract manufacturers
  • Build relationships with internal and external customers and promote a good working environment
  • Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
  • Automated litigation support and trial experience very helpful
  • Foreign language skill set such as: Hindi, Spanish, Portuguese, or Mandarin
  • Foreign language skill set in: Portuguese
  • Legal administrative work experience
  • Prioritize and efficiently complete tasks with consistency and accuracy
  • Make sound business decisions and good judgment
7

Skills For Workforce Document Analyst Resume

  • Proven success in document control analysis
  • Experience with FileNet, P8 and/or OpenText content server is considered an asset
  • Experience with transit and FTA funded projects
  • Demonstrate ability to work independently in a team environment
  • Insurance, compliance, or data analysis experience
  • Experience in insurance industry compliance and state-filings departments
  • Have a good attention to detail
  • Experience with the Ccure Security database
8

Skills For Document Management Business System Analyst Resume

  • Demonstrate relentless drive and determination
  • Oil and gas document control experience is required
  • Ensure appropriate approvals are obtained prior to publishing information
  • Strong Knowledge of scanners and scanner software (Canon or OCE)
  • Related experiences
  • Experience preparing documents for the national archive
  • Experience with document management systems
9

Skills For Document Servicing Analyst Resume

  • Excellent PC and technical proficiency with Microsoft Outlook, email attachments, and PDF documents
  • Experience in a regulated environment an advantage
  • Developing and testing hypothesis that can be tested/resolved with the data present
  • Sharing and distributing best practices to other projects on Web Based Project Management Systems
  • Working knowledge of document control practices
  • Aligning analysis with strategic goals and objectives
  • Producing the appropriate output such as tables, charts, dashboards, scores, segments and reports
  • Automating analysis to the extent possible
10

Skills For Plan Document Analyst Resume

  • Understanding of MS products Excel, Word, PowerPoint and Outlook
  • Being part of a newly developed operation
  • Following to corrective action request (CAR)
  • Screening for privileged documents; conducting database searches; and performing e-discovery culling
  • Capable of viewing, creating, editing, and printing electronic file formats including DOC, XLS, PPT, DWG, DGN, PDF, JPG and TIF

List of Typical Responsibilities For a Document Analyst Resume

1

Responsibilities For Document Control Analyst Resume

  • Production of legal documentation for new business transactions including all necessary ancillary documentation (such as financing agreements, security documentation, deeds of priority, landlord’s waivers and letters of consent etc.) in accordance with target turnaround times and in compliance with GE policies and procedures
  • Effectively follows the company’s standard operating procedures
  • Experience working in a call centre environment an asset
  • Previous Cerner electronic health records system experience
  • Operate and maintain systems for the collection, classification, retrieval and retention of records, images, documents and information
  • Assistance with presentation of evidence in trial
  • Experience supervising in a scanning service bureau environment
  • Experience operating document scanners in a production environment
  • Working knowledge of remote capture technologies including web forms
2

Responsibilities For Document Management Analyst Resume

  • Understanding of MS products Access, Visio and SharePoint
  • Faxing post-injection/infusion reports to physicians’ offices, as required
  • Updating patients’ files in respective database(s) to indicate patients’ next injection/infusion appointment dates
  • Thorough understanding of Engineering Change Control and BOM structuring
  • Knowledge of engineering documentation including ability to identify facilities, equipment and understand engineering disciplines
  • Review post-injection/infusion reports and identifying and reporting all adverse events indicated
3

Responsibilities For Document Management Solutions Analyst Resume

  • Review work products such as requirements specifications, test cases, and designs, providing feedback and logging necessary changes
  • Advanced knowledge of IRIS BP reporting system or other similar SAP based reporting tool
  • Knowledge of HSSE reporting including ability to identify Near Misses versus Unsafe Acts versus Unsafe Conditions
  • Provide a search, retrieval, ordering and re-filing service for end users to access documents stored both physically and digitally
  • Arrange scanning and copying of documents for input to the DMS
  • Creates, implements and finalizes engineering change orders (ECO's), work instructions or MPI’s, BOM’s, and process the documentation
  • Stay current with methods for identifying applications for Markel’s product inventory
  • Perform audit control functions to assure that documents are updated and maintained according to strict procedural guidelines
4

Responsibilities For Project & Document Controls Analyst Resume

  • Intake and processing of documents in a payroll administration/AP context- specifically inbound wage garnishments
  • Perform basic support tasks, including, review and analysis of claim information such as claimant and/or law firm details
  • Develop a comprehensive understanding and knowledge of correspondence templates and tools
  • Performs litigation support tasks, including detailed review and analysis of case materials in a broad range of subject matters
  • Maintain a high level of customer service while addressing customer and internal departments via phone, email, and fax
  • Follow established procedures while reviewing documents and accounts
  • Develop and implement information management methodologies that optimize quantitatively-derived efficiencies while maintaining data integrity
  • Reviews, routes and approves Quality system related documents in the Agile PLM system according to established policies and procedures
  • Identify violations of unsafe work practices observed in the field by construction contractors and bring this to the attention of the Resident Engineer
5

Responsibilities For Document Management Center Analyst Resume

  • Uses SAP 6.0 navigation/display/reporting to ensure the accuracy of bills of materials, Master data/MRP views/fields, part numbers
  • Creates or updates Document Info Records (DIR) and links in SAP 6.0 using Workflow
  • Actively participates in company training and other related programs, as needed
  • Perform activities required to produce software documentation (e.g., design specifications, user manuals) and provide end user training as needed
  • Train and support other analysts in using tools, processes, and technical systems
  • Consultative mindset applied to solution definition/delivery and problem solving
  • Assists in the tracking and maintenance of the external standards database
  • Familiarity with construction correspondence, including RFI’s, RFP’s, Change Orders, Daily Reports, and other construction project documentation
  • Provides support with editing documents
6

Responsibilities For Senior Document Analyst Resume

  • Working for a defined contribution retirement plan service provider in retirement plan administration required
  • Create, track and process Engineering Change Notices
  • Revision control, approval and release of controlled engineering documents in MRP/ERP system
  • Along with a resume, a detailed cover letter addressing each of the Position Requirements is required
  • Transform manufacturing process steps into work instructions or MPI’s
7

Responsibilities For Workforce Document Analyst Resume

  • Measure the analysis along comprehensive and appropriate dimensions, including technical, organizational, operational, economic and end user satisfaction
  • Continual professional coaching and development
  • Understand HSSE reporting requirements and communicate openly and clearly with all members of the team
  • Flexible in handling assignments and schedules
  • Speak out and do the right thing for CTG and our client
  • Provides documentation for subsidy and works with the Sales Support Representatives to help resolve grief items
8

Responsibilities For Document Management Business System Analyst Resume

  • Guides change initiators in the development of accurate changes while ensuring changes and supporting documentation is in compliance with the company’s policies and procedures
  • Three years RN experience in a healthcare environment
  • Performs file maintenance of BOM’s, parts drawings, ECO’s, process alerts and other customer documents
  • RN licensure within the State of Florida
  • Physical Requirements: If applicable
9

Responsibilities For Document Servicing Analyst Resume

  • Knowledge of the Secretary of State’s regulations promulgation process
  • O Support achievement of Herbalife’s objectives to ensure Science and Safety
  • Work as part of a multi-disciplinary team composed of LMI analysts, other contractors, and government employees
  • Gather publicly available documents directly from the client and via the web
  • Process documents through a text analytics process
  • Perform extract, transform, load (ETL) operations
  • Defines standards and workflows for document management as well as leads the collection, authorization, publication, storage and retrieval of documents
10

Responsibilities For Plan Document Analyst Resume

  • Establishes (within corporate guidelines) the document controls strategy and systems to include but not be limited to the authoring, approval, publishing, version control and archiving of all project related engineering and construction documents and related business policies and procedures
  • Performs and/or supports quality reviews and audits associated with document controls procedures
  • Monitor State Filings distributions and Compliance Bulletins for changes to program terms and conditions
  • Coordinate terms and conditions updates and follow status of document status (both internally and externally) and provide additional information and field inquiries as necessary. Track and record document changes; coordinate and obtain approval of changes with internal departments; including and not limited to Compliance, IT, Legal, and Marketing
  • Analyze and revise rough copies of client and program specific terms and conditions; edit and proofread documents for grammar, correct spelling, and clarity; maintain proper records; provide backup copies of documents; and perform evaluations and document audits; ensure that all documents have no errors in filenames or submissions
  • Develop and provide document sets based on both internal and external requests

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