Ecommerce Project Manager Resume Sample
Delpha Schmidt
525 Pollich Trail,
Boston,
MA
+1 (555) 342 0357
Work Experience
Ecommerce Project Manager
01/2016
-
PRESENT
Boston, MA
- Recommend prioritisation, or deprioritisation of global transformation projects to optimise the interdependencies and synergies of resources across the various functions within the business and best in class project management on all key transformational work streams including
- Strong knowledge of eCommerce Supply Chain Management
- Experience of working with companies in High-tech and CPG industries
- Understanding of warehousing, transportation, customs clearance fundamentals
- Transfer best practice business process and procedure globally
- Excellent written and oral communication skills; ability to effectively communicate with global stakeholders, across business units at all levels, as well as external client communications at all levels
- Operates as an independent, proactive, motivated self-starter who remains focused on task and delivering results in timely manner
- Ability and willingness to travel extensively as needed
- Understands business modeling
Senior Global Ecommerce Project Manager
02/2009
-
10/2015
Houston, TX
- Excellent MS office/iWork skills
- Ensures that Stakeholders have clear, concise and up-to-date information on the project’s progress
- Proficient in effectively communicating to a wide range of technical and non-technical audiences in both written and oral form
- Exercise judgment related to prioritization and risk management while effectively utilizing project management methodology and tools
- Flexibility and ability to work collaboratively within a matrix, 'virtual' environment
- Advanced knowledge of process evaluation and selection of products, tools, services and infrastructure components in line with an organization’s business needs and architectural principles
- Simultaneously manage multiple e-commerce/IT projects of varying sizes with a global, cross-functional team using Agile development principles
- Extensive experience in multiple and/or large scale project management, preferably within the context of a retail environment
BB Ecommerce Project Manager
10/2004
-
08/2008
Phoenix, AZ
- Retail business background with strong financial acumen in the direct to consumer business
- Demonstrated successful mastery of major components of product lifecycle management within the context of major systems implementations
- Can conform to shifting priorities, demands and timelines while using analytical and problem solving capabilities
- Elicit cooperation from a wide variety of sources, including upper management, project team and other departments within the organization
- Exhibit appropriate levels of urgency
- Experience in release management, business process improvement, and project management
- Proven ability to communicate effectively at multiple levels within the organization
Education
Utah State University - Orem Education Center
2000 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrates proven experience in Salesforce Commerce Cloud (Demandware) or Magento platforms within professional services and/or consulting
- Demonstrated project management experience with success in managing multiple projects and priorities simultaneously
- Possess excellent communication and presentation skills; and,
- Strong problem-solving skills, ability to multitask, be process-minded and detail-oriented
- Strong interpersonal skills necessary to interface with all levels of the organization
- Proven experience managing complex projects in a digital marketing environment
- Effectively handle multiple, competing priorities; make recommendations for changes/adaptations to project plans in response to changing data or conditions
How to write Ecommerce Project Manager Resume
Ecommerce Project Manager role is responsible for interpersonal, retail, training, integration, architecture, reporting, design, research, digital, modeling.
To write great resume for ecommerce project manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ecommerce Project Manager Resume
The section contact information is important in your ecommerce project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ecommerce Project Manager Resume
The section work experience is an essential part of your ecommerce project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce project manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ecommerce Project Manager resume experience can include:
- Effective communication and presentation skills suitable for senior management and other divisions
- Strong communication skills written, verbal and presentation
- Solid understanding of web technologies and experience in the full life cycle planning, management, execution and launch of eCommerce projects
- Communicate business requirements with IT effectively and make sure the requirements are fully translated to suit business
- Ensure eCommerce project methodologies and best practices are effectively utilized
- Team leadership skills with a “can-do” attitude and the ability to positively influence all members of the project team
Education on an Ecommerce Project Manager Resume
Make sure to make education a priority on your ecommerce project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ecommerce Project Manager Resume
When listing skills on your ecommerce project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ecommerce project manager skills:
- Strong PC skills; experience with MS Project
- Proven creativity and innovation skills
- Strong interpersonal skills and the ability to work with all levels of associates
- Solid interpersonal communication skills & co-ordination abilities
- Advanced written and verbal communication skills, with a knack for storytelling
- Good experience in working with IT and vendors
List of Typical Experience For an Ecommerce Project Manager Resume
1
Experience For Senior Global Ecommerce Project Manager Resume
- Ensure proper project closure including retroactives/lessons learned, transition and hand-off to production operations support, and final financial reporting
- Manage eCommerce projects from research to implementation, which includes testing, and launch while working with internal & external teams as well as customers
- Serve as a Project Manager primarily assigned to a small to medium size project, working under the guidance of a Senior Project or Program Manager
- Assist in rolling out global projects across the markets
- Support local teams in daily operations including content update and promotions
- Facilitate scope definition, and high-level planning, discovery, and estimation workshops for projects with cross-functional teams
- Quantify cost factors to deliver project deliverables including resources, project oversight, objective risk and related contingency
2
Experience For Associate Ecommerce Project Manager Resume
- Establish project financial forecasts including resource plans and other expense plans
- Use metrics, including burn-down charts, to drive performance, efficiency and forecast improvements
- Ensure that the project is completely and correctly planned according to established methodologies and standards
- PMI Scheduling Professional (PMI-SP)
- Research solutions, identify risks, and mitigate risk on issues or enhancement pertaining to OPC
- Be a subject matter expert on our digital products, including our Web site and its backend integrations, like our point of sale system
- Own overall project delivery, including quality of delivery and on time delivery of projects and activities
- Be available at off work hours if needed, for example, during our monthly release
- Have knowledge and understanding of agile project management as well as scrum methods
3
Experience For BB Ecommerce Project Manager Resume
- Have exposure to working with systems integrators on run and maintain projects
- Be passionate about project management, structure and organization and show the team the benefits of managing projects and activities well
- Be comfortable owning small activities as well as high profile deliverables
- Be highly organized and able to keep projects and team members moving forward and on track
- Be comfortable working as part of a high profile company initiative
4
Experience For Senior Ecommerce Project Manager Resume
- Serves as a Scrum Master (Agile) directly overseeing daily activities of the project team
- Think like a business analyst and solve technical challenges using technology
- Develop training agendas and train clients and store administrators to use Magento
- Team oriented and able to build collaborative relationships
- Responsible for adhering to the project management discipline and standards in accordance with the methodologies and policies set forth by the Carters eCommerce Project Department
- Work with eComm partners and manage the day-to-day activity for successful launch of digital projects, including Email and Social Media campaigns and Web design and development through the entire project life cycle: Initiation, Planning, Execution and Closure
- Work across multiple teams to develop accurate requirements, specs and estimates for all new requests and create related project documentation (i.e. project schedules, scope documents, issue/risk logs, status reports, meeting materials and change log.)
5
Experience For Digital & Ecommerce Project Manager Resume
- Develop and maintain strong client relationships through all stages of project scope, development, execution, and maintenance
- Provide timely communication to all relevant teams of milestones and status for projects through every stage
- Lead status meetings and maintain daily workload guidance for the project execution team
- Identify, implement and manage new workflow solutions that streamline our overall implementation practice
- Work to integrate consistent project management methodology throughout the organization
- Ensure quality control checkpoints and adhered to and deliverables are met on all projects
- Provide consistent direction and motivation to project team members
6
Experience For Global Ecommerce Project Manager Resume
- Prepare management level reports and documentation to help inform the business
- Knowledgeable in areas of web technology and design formats
- Flexibility and the ability to multi-task in a fast paced deadline driven environment
- Able to juggle multiple projects and timelines simultaneously
- Work with IT and local markets to implement global features on eCom platform
- Liaise with the local markets to understand their change requests and work with IT in implementation
- Manage overall SLA and project timeline
7
Experience For Optimization / Ecommerce Project Manager Resume
- Define test plan and coordinate UAT with local teams and IT
- Support any technical issues on local sites and make sure they are resolved timely
- Result-oriented and possess Can-Do attitude
- Able to manage multiple projects with exceptional attention to detail
- Interact with key Business Stakeholders, Digital Marketers, Ecommerce Managers and/or Brand Managers
8
Experience For Contingent Ecommerce Project Manager Resume
- Establish clearly defined responsibilities and accountability's
- Readiness / Change Adoption/Stakeholder Management
- Acts as a Program Manager if required on an interim basis
- Represent / senior project stakeholders where required
- Create project schedule and communication plans
- Develop the project plan and schedule with cross discipline functional leads
9
Experience For Junior Ecommerce Project Manager Resume
- Ensure necessary steps and dependencies to deliver projects and components are established
- Confidently lead and drive cross-functional projects, and individual project tracks of large programs through full delivery life-cycle ensuring project is delivered on-time and on-budget
- Ensure proper documentation of scope of work with help from cross discipline functional leads
- Serve as primary liaison among multiple teams, including Product Management, Design, Technology, vendors and other key functional delivery teams for the project (when appropriate)
- Communicate regular updates to project and executive leadership team on delivery progress, plan updates and budget spend and forecast, including status report updates, financial/budget/variance reports, and other reporting as required
- Monitor adherence to schedule and milestone commitments
- Escalate key issues and risks to ensure timely resolution and mitigation
- Prevent scope creep, record causes of change, and facilitate change requests to ensure impacts to schedule or budget, as well as forecasts, are approved and communicated in a timely manner
10
Experience For Ecommerce Project Manager Resume
- Lead teams to a successful delivery approach
- Develop requirements for projects and review with executive sponsor and users to ensure that the project meets current needs and provides flexibility for future business needs
- Develop, maintain and publish the project book according to Festival's IT Project Methodology
- Ensure that the project work plan is followed and is continually updated to ensure customer requirements are met in a timely manner
- Make certain that the project includes appropriate representation from users as well as all IS departments as necessary
- Ensure that the project is completed on time and within allocated budget
- Ensure appropriate communication and maintain contact with users, executive sponsor, department managers and directors and upper-level management personnel as directed by the methodology and the supervisor
List of Typical Skills For an Ecommerce Project Manager Resume
1
Skills For Senior Global Ecommerce Project Manager Resume
- Proven experience with data analysis and reporting within Google or other comparable analytics platforms
- Cleary and effectively communicate program status, issues and risks to internal partners
- Document and prioritize defects, and validate its fixes
- Experience in leading, managing and scheduling a cross-functional project teams
- Excellent decision making, critical thinking and problem-solving capability in a very fast-paced environment
- ECommerce experience or managing a team having built a website
2
Skills For Associate Ecommerce Project Manager Resume
- Experience using Agile methods and working on complex, integrated platforms required
- Experience managing a portfolio of projects simultaneously is required as opposed to managing one initiative through the project life cycle at a time
- Project management experience successfully delivering technology-based projects required
- Experience working with clients to understand their business goals and constraints and delivers solutions to achieve their stated business outcomes
- Demonstrates ability to evaluate existing eCommerce applications to identify areas of improvement and identify program enhancements and modifications
- Strong Technical PM understanding SDLC
- Experience managing 1 or more Integration Projects in a large organization
- Experience leading the development of eCommerce websites is required
- Experience leading projects in an Agile development environment is required
3
Skills For BB Ecommerce Project Manager Resume
- Manage resource assignment, budget, scheduling, and scope prioritization, and change control
- Experience in creating business requirements documentation from discovery through test and signoff
- Solid understanding of Business and IT acumen
- Experience or exposure to ecommerce Web sites supporting an organization with physical stores is not required but helpful
- Prioritization and grooming of the regional backlog of development tickets
- Previous Cloud project experience (Azure, AWS, etc.)
- Business analyst experience in online marketing and digital technologies
- Business analyst experience in ecommerce
4
Skills For Senior Ecommerce Project Manager Resume
- Business analysis or functional expert experience in Magento environment
- Ecommerce Project Management experience
- Prioritize tasks and define the roadmap with regional and market teams
- Design users’ experience on storefront and prepare mock-up
- Able to work under pressure and as an effective team player
- Work with cross discipline team members to validate project assumptions and review project plans with leadership
5
Skills For Digital & Ecommerce Project Manager Resume
- Experience coordinating with offshore development efforts
- Strong time management and drive to push projects forward
- Experience with Project Management with eCommerce solutions primarily IBM WebSphere Commerce
- Experience as an administrator or user of ServiceNow, Jira and other innovative support and project management tools
- Landscape supply or construction industry experience not required but helpful
6
Skills For Global Ecommerce Project Manager Resume
- Leverages professional experiences to identify potential areas of improvement in project/Agile performance
- Multi-task, stay organized and prioritize multiple projects and support tasks with minimal supervision
- Experience with Ecommerce platforms and OMNI Channel applications
- Experience and capacity to interact directly with executive level customers on project strategy and explain how technical projects work
- Consolidate regional requirements and research best practices to create business cases
7
Skills For Optimization / Ecommerce Project Manager Resume
- Working with the Marketing Americas Marketing Department to identify and implement capabilities for the eShop
- Providing mentoring, consulting and support on Festival's Methodology
- Managing IT projects from inception through successful completion utilizing Festival's Project Management Methodology or PMBOK Standard
- Utilizing and promoting Festival's Project Management Methodology in IT and throughout the business community for all project activities
- Webmastering / eCommerce platforms management (including mobile)
8
Skills For Contingent Ecommerce Project Manager Resume
- Demonstrating up-to-date expertise in Program or Project Management and applying this to the development, execution, and improvement of action plans
- Providing and supporting the implementation of business solutions
- Leading teams to implement customer-requested EDI programs
- Supporting projects of a large scale for a large enterpriseRESPONSIBILITIES
- Partnering with IT Departments to advise as necessary on PM process improvement that can be provided by technology
- Managing vendor and outsourced projects and relationships as necessary
- Developing Program Management best practices
- Building roadmaps and leads the development of complex eCommerce projects and programs
- Working with geographically distributed teams, off-shore development teams and third-party vendors
9
Skills For Junior Ecommerce Project Manager Resume
- Managing multiple highly complex projects (for example, migrations and system integrations) or a large complex Global eCommerce program in an Agile environment
- Modeling compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
- Ongoing communication with local EMEA markets to discover new business opportunities
- Financial competencies including budgeting, project profitability, estimating, pricing and scope management
- Be professionally disruptive, not accepting “that won’t work” and challenging colleagues’ thinking
- Proactively identifying eCommerce capabilities to drive efficiency in the Marketing Companies
- To facilitate user acceptance testing, including both internal and external customers
- Promote common understanding of project timelines, milestones, and reporting in order to align project stakeholders and team members
- Play key role in defining reports, practices, methodology and templates to conform to changing project management practices
10
Skills For Ecommerce Project Manager Resume
- Superior problem solving and critical thinking
- Be willing to bring their best, every day
- Contribute to the roadmap planning process by estimating costs and timelines for projects on the proposed roadmap
- Manage key elements of the OMS project, working with cross functional project teams
- Define and gain approval for project business cases using clear cost/benefit analysis
- Map project activities and roadmaps, developing clear plans for successful delivery
- Understand the impact of the new solution on existing systems, and the onward impact of changes
- Ensure projects are delivered on time and on budget with results exceeding expectations
List of Typical Responsibilities For an Ecommerce Project Manager Resume
1
Responsibilities For Senior Global Ecommerce Project Manager Resume
- Good experience in web project management
- Experience in Project management, 5 years of e-commerce program management experience
- Effectively interact with numerous departments in customer organizations to implement EDI programs
- Proven success in leading, coaching and motivating project team on a proactive basis
- Experience managing projects and/or complex engagements involving multiple stakeholders
- Comfortable and experienced in working with data and KPIs
- Possess or quickly develop a strong understanding of the eCommerce ecosystem
2
Responsibilities For Associate Ecommerce Project Manager Resume
- Excellent ability to interface with clients and provide solutions that meet business demands
- Quick learner and a strong, pro-active work ethic
- Industry experience required
- Related IT Project Management experience on complex system implementations required
- Experience with eCommerce/web technologies
- Experience in Digital
- Experience in web development (HTML, CSS, JS, Responsive)
- Experience in SEO optimization
- Fluency in German or Swiss German and English, good knowledge of French
3
Responsibilities For BB Ecommerce Project Manager Resume
- Experience with SaaS based e-commerce platform
- Three to four years of direct business experience required
- Possess good, general business and technical knowledge
- Play a key role in the implementation of online feature/function enhancements that improve incremental sales, profitability and customer experience
- Technical, business, leadership, and financial acumen experience
- Project management experience in a technical environment
- Aligning digital content/design with eCommerce releases in relation to new drop launches
- Cascading global information and updates to and from the markets
- Knowledge sharing/workshops across Global/Regional functions with local EMEA markets
4
Responsibilities For Senior Ecommerce Project Manager Resume
- Ad-hoc support and problem solving e.g. technical website or operational issues
- Collaborative ways of working and a team player
- Thrive in a busy environment & great at multitasking
- Remain up to date on eCommerce industry best practices and emerging trends + technologies
- Working in Agile methodology
- An understanding of IT systems architecture and the ability to translate technical information into non-technical business requirements-and vice versa
- An understanding of the larger picture of the business, and the way e-commerce fits into the overall operations
- To serve as the Marketing Americas point person for eShop development and EDI implementations
- Keep manager and director informed on the status of all assigned projects
5
Responsibilities For Digital & Ecommerce Project Manager Resume
- Assist in continuous process improvement initiatives as directed
- Assist in business process improvement initiatives through approved projects
- Promote technology where appropriate to add value to business process
- Coordinate with IT and business departments to determine staffing needs; delegate work assignments and coach Team Members to ensure systems are implemented according to specifications and standards
- PMP certification(s) one or more of the following
- MPM: Master Project Manager
- PMI Risk Management Professional (PMI-RMP)
6
Responsibilities For Global Ecommerce Project Manager Resume
- Excellent supervisory, management and performance management skills; interpersonal skills; customer service skills; organizational skills; project management skills and knowledge of project management tools; and verbal and written communication skills
- Work with stakeholders to identify and capture business requirements; review deliverables; suggest process improvements as appropriate
- Build and maintain all project related documents to include project plans, test plans, process flow diagrams, etc
- Research technology solutions and stay up to date on the eCommerce industry
- Provide status reports and communication on projects and issues to management and escalate when necessary
7
Responsibilities For Optimization / Ecommerce Project Manager Resume
- Write business requirements, user stories, and process flow maps
- Build a process and structure for documenting, managing and reporting on our digital projects and activities, including projects involving marketing, digital, IT and other groups
- Assist in software release planning for the new Web site, including ensuring that our marketing project backlog is groomed and the most important items are addressed in a timely manner
- Ensure projects keep moving or blocking issues are identified in advance and communicated widely
- Be able to work well with creative and technology team members
- Have the patience and understanding to explain our projects and activities to others in the organization who are not part of the core digital team. Having the ability to synthesize complex ideas and communicate them in a way others can easily understand is key
8
Responsibilities For Contingent Ecommerce Project Manager Resume
- Be comfortable with ambiguity and new product and service launches
- Manages assigned projects through full-life cycle, from requirements definition through stabilization
- Ensures projects are delivered on time, within budget, and meet product owners expectations
- Fosters and maintains Levi’s Agile practices
- Independently manage and deliver high-quality, on-budget and on-time technical eCommerce and web solutions
- Be accountable for commitments, milestones, and all project deliverables
- Identify client objectives and business requirements and work with the project team to architect online solutions that meet those requirements
9
Responsibilities For Junior Ecommerce Project Manager Resume
- Create development specifications, test scenarios and standards for quality assurance
- Make sure all projects live up to our high standards in design, usability and functionality
- Assist with site architecture and product catalog definition as well as data loads
- Troubleshoot and identify problems or software failures and work to quickly resolve them
- Manage day to day client relationships and provide business value
- Recommend and implement internal process improvements as needed to increase efficiencies and improve productivity
10
Responsibilities For Ecommerce Project Manager Resume
- Meticulous, organized, detail-oriented approach to work
- Deliver highly complex, business critical Ecommerce programs in a fast-paced environment with aggressive goals
- Ensures projects are on track, manage risks, execute corrective actions as needed and deliver on time with quality
- Ensure statements of work/contracts properly align products and services with the project deliverables
- Manage portfolio of multi-year budgets, control costs and deliver within budget
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