Ecommerce Manager Resume Sample
Work Experience
- Work with business areas to define business/brand goals and develop digital strategies based on consumer insights, trend analysis and business objectives
- Understand audiences and craft experiences that change behavior and perception
- Work closely with UX/Interaction Designers, Creative Technologists, Visual Designers, Social teams, Media Planners and Copywriters
- Lead strategy across digital channels and customer touch-points with an eye toward creating a consistent voice and developing efficient delivery mechanisms
- Perform business requirement gathering, site assessment, competitive analysis, and secondary research
- Lead and document current state content assessments (process, people and technology)
- Create process flows, site maps, wireframes, screen prototypes, and functional specifications
- Oversee content requirements, and work with the team in creating content strategy deliverables such as content audits, gap analysis, taxonomy/metadata frameworks, content migration strategy, recommended content management processes, conceptual technology architecture, and governance structure etc
- Provide guidance on governance and change management implications of projects and engage those professionals as appropriate to ensure solutions consider these aspects
- Support brand teams with analytics of hotel engagement and metrics
- Manage and control budget
- Knowledge of SEM and SEO and work with team on strategy
- Manage the website team, their work schedule, and performance
- Oversee photography of all products and lifestyle shoots as needed
- Establish Policies and Procedures and create SOPs and operating manual as required
- An opportunity to be part of dynamic, continually growing company and culture where your contributions make a real difference and new ideas are always welcome
- Amazingly smart and dedicated teammates to collaborate with and a management team invested in your success at VitalSource
- A competitive compensation package with generous benefits
- A fantastic HQ location in beautiful, historic downtown Raleigh, NC with an entrepreneurial “start-up” environment vibe and the talent to match!
- Organizational Stability, Career Support, and Enterprise Level Infrastructure Support from Ingram Content Group, the world's largest and most trusted distributor of physical and digital content
- Global Business Channel distribution strategy teams
- Eecutive stakeholders across the business lines/product groups
- Global Product areas across Payments and Cash Management (PCM), Global Trade and Receivables Finance (GTRF), Global Markets, Global Asset Management, Prime services, HSBC Securities Services (HSS) etc
- Operations, Client Management, Group Service Centres (GSC)
- Close working relationship with IT – requires a good knowledge and understanding of technology
Education
Professional Skills
- Strong Communication skills, able to work independently in matrix structure (central IT, local Brand and Trade Marketing), very strong English skills
- Excellent communication skills, able to convince others and a strong customer focus experience
- B analytical skills coupled with the excellent verbal and written communication skills are essential
- Strong organizing and planning skills with proven ability to multi-task
- Excellent analytical, quantitative, and prioritization skills
- Excellent organizational and communication skills, with demonstrated success in delivering solutions and managing multiple programs/projects simultaneously
- Strong planning and analytical skills (experience of google analytics)
How to write Ecommerce Manager Resume
Ecommerce Manager role is responsible for analytical, organizational, business, english, digital, analysis, drive, customer, commercial, presentation.
To write great resume for ecommerce manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ecommerce Manager Resume
The section contact information is important in your ecommerce manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ecommerce Manager Resume
The section work experience is an essential part of your ecommerce manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ecommerce Manager resume experience can include:
- External parties like Treasury Work Station (TWS) and Treasury Management System (TMS) vendors, Enterprise Resource Planning (ERP) Providers such as SAP, ORACLE, MICROSOFT
- Strong negotiation, relationship building, communication and influencing skills
- Strong HTML skills, preferably including HTML5 and responsive email HTML
- Strong Excel and PowerPoint skills for reporting and presentations
- Analytical and creative to think out-of-the-box as well as strong influencing and negotiation skills
- Experience in digital marketing, ecommerce, or related fields.Knowledge, skills & abilities
Education on an Ecommerce Manager Resume
Make sure to make education a priority on your ecommerce manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ecommerce Manager Resume
When listing skills on your ecommerce manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ecommerce manager skills:
- Strong influencing skills / Strong interpersonal / communication skills
- Proven organizational skills and IT skills, together with the ability to priorities and adapt within a changing environment
- Strong commercial sense with ability to drive results, with strong analytical skills
- Good communicator with excellent attention to detail and experience of working in a fast moving environment with challenging deadlines
- Strong analytical, profiling, financial planning, campaign and project management skillset
- Excellent organisational and leadership skills with problem-solving ability
List of Typical Experience For an Ecommerce Manager Resume
Experience For Senior Ecommerce Manager Resume
- Time management skills and ability to prioritize to meet daily, weekly and long-term requirements and goals
- Strong analytical skills to model different promotion scenarios and how it affects the revenue forecast and volume of inventory
- Excellent business judgment and quantitative skills
- Proven experience successfully managing and delivering digital and ecommerce targets
- Experience in E-commerce with a proven track record in increasing business and implementation of online marketing strategy
Experience For Global Ecommerce Manager Resume
- Demonstrated experience working collaboratively and influencing a cross-functional and matrixed team environment
- Project management experience or equivalent experience leading a cross functional effort
- Exceptional writing, and communication skills
- Exceptional written/verbal communication/presentation skills
- Defines the opportunity and role of eProcurement and punch out in eCommerce, and implements effectively
- Experience in an eCommerce commercial role / relevant eCommerce Retail sales related work experience
- Proven experience successfully building with loyalty and customer retention programs
- Attention to the details and Analytical skills
Experience For Ecommerce Manager Food Solutions UKI Resume
- Plan team’s work tasks and use resources efficiently and cost effectively
- Ecommerce and digital experience – preferably consumer goods space
- Hands on experience from an e-commerce company with extensive experience in customer acquisition
- Marketing or retail planning experience, ideally working with multiple markets
- Managing the priorities and workloads of internal and external teams
- Experience of working on a retailer affiliate programs and managing, integration, tracking and optimization across all media and marketing activities
- UX experience, delivering an optimised and high performing site
Experience For Digital & Ecommerce Manager Resume
- Experience with A/B and multivariate testing and testing platforms
- Measures the effectiveness of E-Commerce marketing and merchandising initiatives and optimizes content on a continual basis to maximize results
- Experience with managing marketing and vendor agencies
- Experience in online marketing and merchandising
- Experience working with data analysis and analytics tools including Tea-leaf, Business Objects, Omniture / Google Analytics, Tableau
- Hotel Marketing, Field Marketing and/or eCommerce Experienced
Experience For Parts Ecommerce Manager Resume
- Experience of creating Sector Strategies and implementing against them
- Proven success in leading organization transformation and team capability building
- People management experience required in leading and managing cross functional team
- Experience implementing and operating large scale, Magento based operations
- Experience working with the following technologies: Javascript (Prototype and JQuery), XML, JSON, SQL, PHP, CSS2, CSS3
- Experiences in managing diverse teams and developing talent
- Improve customer experience by actively fixing issues and reducing transaction and revenue ͞leakage͟
Experience For Ecommerce Manager, Milady Resume
- An appetite for a challenge, with a hardworking, tenacious attitude, ability to multi-task and prioritize and the passion, drive and desire to win
- Experience and interest in working with small teams in a creative and entrepreneurial environment
- Experience in commercial, B2B marketing
- Fosters a strong community across the local dCommerce teams to ensure acceleration of all markets and working with the Global dCommerce project manager
- Works with external partners and CMI to develop strong insights for dCommerce – identifying future growth opportunities for the globe and local teams
- Experience with your e-commerce management & pricing decisions
- Experience working across functions
- Strong Sales & Marketing judgment
Experience For Associate Ecommerce Manager, PF Flyers Resume
- Proven track record in inventory planning and customer P&L management
- Experience building digital campaigns that incorporate email, social, and microsite tactics
- Direct and hands-on Ecommerce experience providing solutions in a large global company
- Limited 2 years working experience on ecommerce
- Basic English skill on both writing and oral
- Big box or complex hotel Marketing experience
- Experience in product marketing with an emphasis in e-commerce sales and distribution
- Working on an ecommerce platform with demonstrated knowledge of web development, management and production process
- Experience with B-2-C products in ecommerce, directly managing ecommerce technology. Preferably with a large product catalog
Experience For Assistant Ecommerce Manager Resume
- Experience managing mutually beneficial long-term x-country relationships
- Exceptional dCommerce and digital experience with an emphasis on expertise in dCommerce execution (merchandising, search optimization, portfolio)
- Develop strong customer relationships driving engagement through joint business plans
- Cross functional leadership and effectiveness
- Applicable experience required
Experience For Senior Global Ecommerce Manager Resume
- Conducts routine audits of pricing and goods offerings of hosted and punch-out suppliers
- Maintains a strong understanding of Customer profiles, journeys, and needs relative to online ordering
- Review/analyze website conversions to evaluate success of existing tool strategies and improve customer experience
- Experience/interest in working with small teams in a creative/entrepreneurial environment
- Leverages analytics, web tools, and voice of Customer (VOC) to support ongoing changes to improve the Customer experience and key performance indicators (KPIs)
- Partners with the eBusiness online marketing function on user experience and search optimization strategy
- Provides feedback and improvement recommendations to enhance customer’s shopping experience
Experience For Glcm Ecommerce Manager Resume
- Provide feedback and improvement recommendations to enhance customer’s shopping experience
- Use data to drive plans: work with analysts and planners to perform analysis and drive decisions on sales opportunities and marketing/conversion effectiveness
- BA/BS with 7 + years e-commerce, sales, or management consulting experience, with at least 5 years in the field of eCommerce
- Proven ability to utilize quantitative inputs to identify trends and behaviors and subsequent actions to take to drive improvements in the online channel
- Consolidate clear governance models, resource templates, workshop templates and compliance scorecards for the Perfect Digital Store Program
- Experience managing global vendors and service providers
- 5 – 10 years’ experience with SAP specifically in material master and data management areas
- 3- 5 yrs experience with Google Analytics, Google Search Console, and SEO tools
- Create, plan and execute effective eCommerce strategies
List of Typical Skills For an Ecommerce Manager Resume
Skills For Senior Ecommerce Manager Resume
- Strong numerical and analytical commercial skills
- Proven business skills including analytical thinking, financial acumen, creativity and innovation
- Experienced in providing excellent customer service with C2C Experience
- Working experience and proven experience of exceptional ecommerce performance within a B2C or B2B environment (preferably retail or ecommerce),
- Operate effectively in a non-climate controlled environment
Skills For Global Ecommerce Manager Resume
- Strong interpersonal, leadership, collaboration, and project management skills
- Strong analytical skills with ability to interpret and translate data into actionable proposals
- Team player with strong communication skills; no task is too big or too small mentality
- Strong communication, presentation and interpersonal skills and ability to negotiate and influence others
- Exceptional organizational skills and strong familiarity with work management systems (ex: Jira)
- Strong quantitative and qualitative analysis skills, data-driven
- Strong communications skills, with the ability to communicate across the entire organization
- Presenting Skills: Delivery of presentations in one-on-one or group situations to deliver a specific message and obtain a pre-planned result
- Experience in direct & digital marketing - solid understanding of direct marketing principles
Skills For Ecommerce Manager Food Solutions UKI Resume
- Demonstrated experience working reciprocally and influencing a cross-functional and matrixed team environment
- Experience working in e-commerce websites with a proven track record in delivering sales growth and innovation
- Business acumen, and understanding in TTL campaigns with high affinity to technology and innovation. Exceptional analytical skills
- Proven experience driving Ecommerce sales growth
- With solid experience in Ecommerce
- Demonstrated ability to adapt and work with team members of various experience levels
Skills For Digital & Ecommerce Manager Resume
- An energetic self-starter with strong on-line Marketing experience
- Manage multiple projects, with b project and time managient skills
- Good presentation skill, including PPT writing and in-person presentation
- Excel at problem solving, and deals effectively with change
- High level of detail orientation and outstanding organizational skills
- Proven analytical and strategic experience with the ability to embrace the challenge of dramatically increasing Ecommerce revenue
- Good strategic thinking skill
- Good business planning skill
- Skilled in Management, Organization and Prioritization
Skills For Parts Ecommerce Manager Resume
- Strong internal and external customer focus to support and improve the customer experience
- E-commerce experience specialising in consumer goods
- Skills in driving business development and category penetration
- Strategic thinker with an ability to effectively communicate, collaborate, and influence across groups
- Proven successful experiences leading the development, launch and management of eCommerce sites
- Strong strategic thinker with experience of strategy development and deployment
Skills For Ecommerce Manager, Milady Resume
- Strong experience in Digital Marketing activities to drive traffic on websites (SEO, SEM, Affiliation, Display, etc.)
- Strong experience in eCommerce Operations (Content Management, eMerchandising & personalization)
- Prior consulting and project management experience an advantage
- Present effectively up to most senior levels in the organization
- Strong commercial and trading experience in a retail or consumer environment
- Experience in eCommerce with strong email marketing background
- Optimizing conversions, supporting acquisition and overseeing customer experience
- Bring a solid understanding of the software and technology reseller ecosystem- Who is best in class and why?
Skills For Associate Ecommerce Manager, PF Flyers Resume
- Providing direction and prioritization to drive successful development and execution of business unit marketing calendars
- Analyzing data from other countries and the US results to gain insights on the effectiveness
- Consulting and Project Management experience highly valued
- Managing multiple priorities and deliver timely results
- Aligning with digital vendors to drive platform improvements and enhanced user experience both internally and externally
- Proven expertise in email marketing, search advertising (SEO, PPC, AdWords) and display advertising (re-targeting)
- ECommerce experience with responsibility for total eCommerce environment incl. Portfolio strategy, Forecasting, Demand planning, Digital Marketing Strategy
- Experience of analysing and interpreting large amounts of data and turning these insights into actionable plans
- Significant experience in campaign management, planning & evaluating campaign performance, ideally gained in a fast moving & dynamic business environment
Skills For Assistant Ecommerce Manager Resume
- Proven understanding of various marketing channels and the disciplines to drive traffic (email marketing, link generation, SEO, etc)
- Experience in sales and marketing, eAgency, Advertising Agency, Direct Mail and/or Print production company, Hospitality, or related professional area
- Improve customer experience efforts through activities such as OpinionLab to resolve customer facing issues acting as the Voice of the Customer
- In Marketing and or Sales with 3+ yearsâ experience managing B2C and B2B eCommerce environment
- Â experience managing a small marketing team
Skills For Senior Global Ecommerce Manager Resume
- Experience defining and implementing innovative solutions and content strategies that led to growth within an online channel
- Proven success influencing and driving results through cross-functional team members
- Manage the development and ongoing maintenance of the Goodyear Dunlop website(s), content, consumer and product data, pricing
- Full understanding of all aspects of marketing and strong cognition of business structure and strategy
- Adapt and respond to multiple incoming requests and shifting priorities
- Manage re-design and user functionality of e-commerce and digital platforms with the goal of maximizing revenue and improving user experience
Skills For Glcm Ecommerce Manager Resume
- Demonstrated success delivering enterprise applications within education, training or similar markets
- Experience working with electronic catalog shopping platforms (hosted & punch-out catalogs) and ERP systems (e.g. Oracle, Lawson, Banner) is necessary
- Experience engaging / partnering directly with customers to build and execute mutually beneficial solutions
- Experience analyzing data and insights, forming conclusions into business recommendations
- To do business forecasting with solid mechanism, promotion planning and KPI
- Good communication and cross-departmental coordination ability to ensure smooth running of business
- Experience in e-commerce (online marketing)
- Experience working with in a matrix organization is desirable
List of Typical Responsibilities For an Ecommerce Manager Resume
Responsibilities For Senior Ecommerce Manager Resume
- Support eCommerce initiatives across Tribune Publishing’s Chicago and East Cost properties as the direct manager of or as a conduit for strategic leadership, resources and support for increasing eCommerce revenue in the East Coast markets
- Strong business writing skills, including powerpoint
- Experience developing and building online marketing programs, experience of using Search, Display, Social Media and CRM to enhance awareness and conversion
- Understanding and some experience with OOP PHP
- Experience in building digital strategies and customer journey mapping
- Excellent in both strategic and hands-on business planning and digital marketing execution
- Experience working and navigating within a multinational corporate environment
Responsibilities For Global Ecommerce Manager Resume
- Strong understanding of marketing, e-commerce platforms (AEM and Demandware) and on-line sales generation
- Experience running an ecommerce store and growing sales
- In-depth experience in digital marketing role working with the Brazil & Mexico market
- Step change Ethel M Chocolates brand online experience and performance driving the overall planning and evolution of the business digitally
- Provides a digital support to tier 2 and tier 3 dCommerce directors on upskilling and engaging the wider business behind the digital growth agenda for Mars Pet
- Leverage analytics, web tools and voice of customer research to support ongoing changes to improve the customer experience and key performance indicators
- Maintain a strong understanding of customer journey, profiles and needs to identify business process improvements
- Experience of supply chain management and an innate understanding of how to plan for periods of rapid growth in consumer demand
- Experience in managing paid media and community management
Responsibilities For Ecommerce Manager Food Solutions UKI Resume
- Supply chain, contracting experience required
- Good understanding of usability, web analytics, and design
- Experience in working in virtual and inter-cultural teams
- Experience in commercial, B2B marketing
- Experience working with Affiliates and global Market places
- Experience working with start-ups, eCommerce platforms, or FMCG
- Proven success in customer development, relationship building and Joint business plan management
- Consolidate monthly sell-out and pricing information for given online retailers and also competitors
- Understand, identify and support development of systems improvement with all portals, thereby improving the customer experience
Responsibilities For Digital & Ecommerce Manager Resume
- Product management, marketing or retail experience with a recognized top tier brand
- Online marketing experience, preferably within retail environment
- Experience of using Google Analytics and other web analytics tools
- Extensive ecommerce, digital marketing and traffic acquisition experience either agency or client side at an international level
- Experience working in a multichannel retail environment
- Build strong relationships with all key internal stakeholders across local markets, global IT, operations and finance
- Responsible for the channel strategy, brief, and delivery of the customer experience to increase ecommerce conversion and drive traffic into stores
Responsibilities For Parts Ecommerce Manager Resume
- Able to mentor, coach and manage less experienced team members
- Strong familiarity of Google Analytics
- Creating and working towards the digital marketing plan to hit the needed targets. Includes weekly and monthly reporting
- Understanding of all things ecommerce including but not limited to digital marketing, social media, mobile, affiliate programs, apps and online merchandising
- Supporting loyalty and new business opportunities by briefing and delivery of campaign assets and reporting campaign results
Responsibilities For Ecommerce Manager, Milady Resume
- Supervising activities including, but not limited to: product content syndication, campaign development, lead generation, SEO, and social marketing
- Owning, managing and enhancing our entire Shopify development process
- Understanding of merchandising operations and buying
- Designing and managing a promotional calendar for installed base digital marketing
- Proposing new methods for reaching and engaging with our installed base to gain loyalty and expand the value of each customer
- Managing all sales and marketing programs to budget
- Developing lead generation strategy and executing against that strategy to optimize data analytics and lead syndication tools to drive sales growth
- Monitoring pricing across the channel to ensure we’re competitive
Responsibilities For Associate Ecommerce Manager, PF Flyers Resume
- Working with SEA eCom team on pre-seasonal merchandising plan and in-season replenishment to ensure the stock optimization
- Being point of coordination for SEA eCom, in country team & 3rd party agencies or offline partners in executing eCom related projects
- Ensuring the operational alignment is in order with Tricara including revenues, payments, omnichannel initiatives
- Driving online & offline marketing initiatives at the country level
- Building and managing Value Proposition for Philips e-commerce platforms
- Speaking with customers via phone and email answering questions about site and products
- Working with upper management, IT, and manufacturing staff to determine most important company goals
- Writing clean, efficient and well-documented code in HTML, CSS, JavaScript (including React, Angular or new languages)
Responsibilities For Assistant Ecommerce Manager Resume
- Understanding of digital commerce concepts and with writing user stories
- Working knowledge of small parcel processes and parcel shipping systems
- Delivering creative promotional programs, and achieving the desired sales objectives
- Measuring and optimizing programs for continuous improvement
- Designing messaging and sales offers for customers
- Analyzing data and proposals for improvement of the customer decision journey, conversion and basket value
- Acting as first point of contact for escalations by UKI order desk
Responsibilities For Senior Global Ecommerce Manager Resume
- Supporting the setup of new customer accounts
- Ensuring optimal cross-browser site performance and presentation on mobile and desktop
- Managing Direct Channels (online and physical)
- Working cross-functionally and with the operations team in Europe to deliver all programs
- Working with sales operations to stage and process promotions
- Achieving user acquisition targets (both free and paid users)
- Working with sales operations to stage and process promotionsMicrosoft Office, Hadoop
- Working knowledge of Magento 2x front end design standards and data structures
- Understanding of offline and online market dynamics of the United States market
Responsibilities For Glcm Ecommerce Manager Resume
- Ensure that consumer facing content and communications align to Brand Marketing direction and support building the brand whilst driving traffic
- Drive eCommerce media from briefing to success measurement including Search, Performance Marketing, Programmatic Advertising. Conduct test & learn projects
- Portfolio and stock management which requires guiding phasing of products and campaign forecasting
- Work with digital analytics team to apply insights to supporting ongoing consumer events, product launches, and promotional landing pages
- Work with Brand Team and Digital Marketing Team on recruiting and retaining shoppers/consumers
- Work with Merchandising for optimal product positioning, optimal internal search results, resulting in improved site conversion
- Performance management and clarity on how all digital marketing channels are impacting the business from SEO, PPC, Social, email marketing