Epic Analyst Resume Sample
Claudie Reynolds
8202 Sporer Fields,
New York,
NY
+1 (555) 756 7228
Work Experience
Senior Epic Analyst
05/2017
-
PRESENT
Phoenix, AZ
- Has conceptual knowledge of theories, practices and procedures within a discipline
- Individual contributor on project tasks assigned
- Maintains an accurate, up-to-date, and well documented ticket queue
- Consistently provides documentation around area of support based on department and organization standards
- Participates in Lean and Information Technology Infrastructure Library (ITIL) activities to reduce waste in work processes and independently checks own work for removal of waste
- Coordinating/integrating inter/intradepartmental services
- Developing/implementing policies and procedures that guide/support services
- Recommending sufficient number of qualified/competent staff
- Determining staff qualifications and competence
Epic Analyst
10/2010
-
12/2016
New York, NY
- Continuously assessing and improving departmental performance
- Maintaining appropriate quality control programs
- Providing orientation and continuing education for staff
- Recommending space/other resources needed by the department
- Participating in the selection of outside services
- Leads team meetings
- Assists Product Director with deliverables
- Facilitates the problem resolution process
Principle Epic Analyst
02/2006
-
05/2010
Philadelphia, PA
- Acts as the primary support contact for the application
- Coordinates all issues that arise in application area
- Demonstrates understanding of the choices involved in application configuration
- Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
- Develops and documents project team procedures for implementing system changes and other tasks
- Serves as a liaison between end users, third parties, and Epic implementation staff
- Assists Epic staff to better understand Eskenazi Health's operational needs, validates workflows, builds, and configures based on Epic's Foundation System
Education
Hofstra University
2002 - 2006
Bachelor's Degree in Instructional Design
Professional Skills
- Strong customer service skills required Strong analytical skills, detail orientation, ability to troubleshoot, be proactive
- Leadership skills and proven ability to manage diverse group of individuals, and work effectively with multiple teams
- Strong communication, presentation, interpersonal, and rapport-building skills
- Exceptional organizational skills with ability to handle multiple projects, multiple (and sometimes conflicting) priorities and adapt to change
- Strong analytic, problem solving, negotiation, issue resolution and facilitation skills
- Strong problems solving skills and a calm work manner
- Excellent organizational skills in a complex environment with multiple concurrent multidisciplinary projects
How to write Epic Analyst Resume
Epic Analyst role is responsible for health, analytical, training, reporting, design, education, insurance, travel, software, clinical.
To write great resume for epic analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Epic Analyst Resume
The section contact information is important in your epic analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Epic Analyst Resume
The section work experience is an essential part of your epic analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous epic analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular epic analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Epic Analyst resume experience can include:
- Demonstrates financial responsibil ity and accountability through the effective and efficient use of resources in daily procedures, processes and practices
- Interpersonal skills to establish working relationships that foster optimal quality teamwork
- Experience going through a recent Epic implementation focused on building Professional Billing / Claims applications
- Experience going through a recent Epic implementation focused on building Hospital Billing applications
- Experienced developing and coordinating a multi-phased test plan and executing test scenarios for Epic applications
- Experience going through a recent Epic implementation focused on building Prelude applications
Education on an Epic Analyst Resume
Make sure to make education a priority on your epic analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your epic analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Epic Analyst Resume
When listing skills on your epic analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical epic analyst skills:
- Knowledge of report writing applications - SQL skills valued
- Prior leadership experience in leading information system projects and/or assignments
- Experience with any EMR systems (IT experience in hospital setting)
- Collaborate effectively with Epic using Sherlock or other appropriate tools
- Works closely with customers to document requirements and communicate effectively with customers and peers to implement changes.
- Experience in HL7, X12, EDI, CCD and ANSI formats with parser development experience
List of Typical Experience For an Epic Analyst Resume
1
Experience For Epic Analyst / Builder Resume
- Experience with identifying high risk gaps on SBO, HB Resolute project deliverables and risk mitigation
- Demonstrates/models the Network 's Service Excellence Standards of Performance in interactions with all customers (internal and external)
- Populates databases for which they are the owner during the initial system build, with assistance from Epic staff
- Generates and updates appropriate documentation as per policy and procedure, including requirements, specifications, change control, end user documentation
- Reviews, builds, tests, debugs, documents progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
- Works with the Application Manager/Director in the assessment of projects for scoping and timelines
2
Experience For Principle Epic Analyst Resume
- In-depth knowledge of clinical applications, specifically Epic Resolute – Hospital Billing with associated Epic Certifications
- Troubleshoots problems and questions from end users
- Performs analysis of Epic model content and negotiation of any user requested modifications
- Performs modification of Epic content as prescribed by project team
- Prepares details of specifications as needed
- Develops and documents internal procedures
- Reviews Epic release notes, care concern bulletins, PSEs, and other quality assurance notes within defined timeframes
- Collaborates with assigned Epic Technical Support (TS) weekly and when needed. Escalates issues to Epic when appropriate and utilizes Epic’s internal ticketing system
3
Experience For Senior Epic Analyst Resume
- Works with various stakeholders to understand the requirements that drive the analysis and design of quality clinical solutions
- Involved in the full systems development lifecycle and responsible for creation and maintenance of project lifecycle documents/deliverables (e.g. vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, and approvals)
- Creates and routes required operational and management repolting needs as req uired by management and regulatory agencies
- Reviews Epic release notes, care concern bulletins, PSEs, and other quality assurance notes
- Collaborates with assigned Epic Technical Support (TS). Escalates issues to Epic when appropriate
4
Experience For IS Epic Analyst Resume
- Accountable for all aspects of testing (e.g. testing plans, scenarios, documentation, and defect management) to ensure minimal production and user-acceptance testing (UAT) defects are realized
- Coord inate interactions and activities of vendors, both on-site and off-site
- Participates in HospitallNetwork Committees as assigned
- Create and maintain regular status reports to immediate Team Lead
- Completes specific team task activities as documented on the Work Plan
5
Experience For Epic Analyst, Clindoc Stork Resume
- Develops and maintains models and documentation of business and system requirements and configures system accordingly
- Level 2 support for Application related issues
- Analyze data conversion needs
- Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions
- Make recommendations, review and test changes, enhancements, and each new release as assigned
- Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow
- Epic Grand Central Certification
6
Experience For Epic Analyst Resume
- Epic Clin Doc Certification
- Epic IP Orders Certification
- Actively participate and contribute in meetings
- Assist clinical departments and information technology partners (IT leadership, clinical chairs and department staff) to support the department's Revenue Cycle Information Systems applications
- Advanced interpersonal, written, and verbal communication skills to effectively train, support, and collaborate with clinical and revenue cycle users, and key stakeholders at all professional and technical levels
- Level 2 support for Application related issues. On-Call Support Required
- Serve as a liaison between the business experts/users, software vendors, and the project team to ensure the users requirements are understood and interpreted correctly
- Assists with all phases of project including requirements gathering, evaluations, workflow analysis, and recommendations for available options, implementation, optimization, and support
7
Experience For Epic Analyst / Builder Resume
- Document solution build adhering to organizational standards assuring testing and coordination with HealthConnect standards
- Triage incoming issues via service now and other issue tracking methods and bring them to resolution or provide a robust handoff to the appropriate team
- Develops technical training, testing, project management, and operational documentation as required
- Participates in and/or lead appropriate user forums, planning sessions, status meetings, department meetings to provide a Health Information Technology perspective on pending activities and strategic initiatives
- Facilitates evaluation of all applications failures and corrective actions as necessary to guarantee system reliability, accuracy, and quality of performance on a continuing basis
8
Experience For Principle Epic Analyst Resume
- The Epic Application Analyst is responsible for the development, support and ongoing maintenance of the EHR and supporting integrated areas (if applicable)
- The Analyst assists in optimizing workflow processes through building applications that are standardized to meet the health system needs
- Develop clinical solutions using the Epic reporting solution Healthy Planet
- Works with vendors as appropriate to ensure smooth operation of products, repOlting and resolution of issues
- Build reports, dashboards and metrics in Epic displaying populations
9
Experience For Senior Epic Analyst Resume
- Track work products using team tools such as Rational Team Concert (RTC) to track and report work progressSearch Jobs US
- Obtains and maintains required certifications as required
- Provide support for applications as required
- Consults with customers to understand workflows, processes, data collection, report details and other technical issues associated with application software as they relate to system design and build decisions that support the department's function and goals
- Creates and routes required operational and management reporting needs as required by management and regulatory agencies
- Assists application and technical team in the on-going management of user request, iss ues, clinical application problems, and delivery of application enhancements
- Assists with consultations with customers to understand workflows, processes, data collection, report details and other technical issues associated with application software as they relate to system design and build decisions that support the department's function and goals
10
Experience For IS Epic Analyst Resume
- Supports, reviews and understands system options and specifications of Applications and utilizes the specifications as applicable to make recommendations on use
- Under direction, contributes to the analysis of design alternatives. With appropriate oversight, designs, validates and confirms new or changed functionality with the application environment that meets customer specifications
- Communicate, both verbally and written, effectively with technical team, as well as managers and PA Leadership
- Aids in the identification and resolution of complex issues, which includes identifying appropriate parties and potential solution with minimal guidance
- Helps facilitate work with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues
- Where directed, create and maintain regular status reports to immediate Team Lead
- As required, attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates
List of Typical Skills For an Epic Analyst Resume
1
Skills For Epic Analyst / Builder Resume
- Experience in hospital/provider setting and understanding on work flows in this setting
- Experience in hospital/provider setting and understanding of work flows
- Experience going through a recent Epic implementation focused on building Cadence applications
- Experience going through a recent Epic implementation focused on building Grand Central applications
- Experience going through a recent Epic implementation focused on building Bridges applications
2
Skills For Principle Epic Analyst Resume
- Experience going through a recent Epic implementation focused on building Clin Doc applications
- Experience going through a recent Epic implementation focused on building Stork applications
- Experience going through a recent Epic implementation focused on building IP Orders applications
- Experience going through a recent Epic implementation focused on building ASAP applications
- Experience going through a recent Epic implementation focused on building Willow applications
3
Skills For Senior Epic Analyst Resume
- Experience going through a recent Epic implementation focused on building Radiant applications
- Experience going through a recent Epic implementation focused on building Beaker applications
- Experience going through a recent Epic implementation focused on building Cupid applications
- Experience going through a recent Epic implementation focused on building OpTime applications
- Experience going through a recent Epic implementation focused on building Anesthesia applications
- Experience going through a recent Epic implementation focused on building Ambulatory applications
- Experience going through a recent Epic implementation focused on building Beacon applications
- Experience going through a recent Epic implementation focused on building HIM applications
- Experience working with clinical information systems or system implementation teams for complex projects and/or application development
4
Skills For IS Epic Analyst Resume
- Experience working with interfaced/integrated multi-vendor applications.
- Experience with health care provider organizations utilizing Intersystems Ensemble interface engine
- Experience developing technical / systems design specifications and build
- Epic HIM Certification required to include Deficiency Tracking, ROI and Identity (2015 ideally but can be prior version)
- Academic institution or large integrated health system experience
5
Skills For Epic Analyst, Clindoc Stork Resume
- Strong business or clinical acumen
- Epic experience
- Build experience across the Clindoc, ASAP, or Beacon module
- Three years of healthcare and/or IT experience required
- General Computer experience is required
- Hospital Operations Knowledge / Experience
- Applicable hospital operations knowledge and experience
- Healthcare operations or IT experience
6
Skills For Epic Analyst Resume
- Equivalent work experience required
- Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end
- Provide excellent customer service to end users via a calm and respectful interaction, swiftness of follow up, and accuracy of information relayed
- Clinical or operational experience recommended
- Operational and project management experience helpful
- Provides expertise and experience to the development of activation plans, application activation tasks, and production environment readiness
- Coordinating responsibilities and setting up Revenue Cycle portions of the SER Workflow for new providers and modifying records for existing providers
- Leading and assisting with process development, analysis, testing, implementation, and support of information systems for the organization
7
Skills For Epic Analyst / Builder Resume
- Working with the team and key customers to ensure appropriate development, testing, training, and implementation of application functionality
- Ongoing maintenance of Epic certification(s) required
- Working knowledge of the revenue cycle required
- Acting in the role of technical leader for build, support, and maintenance
- Assist in identifying the root cause for problems and appropriately engaging other teams, when appropriate, to bring swift resolution
- Additional Epic Certification in one or more of the following modules desirable: MyChart, Care Everywhere, Healthy Planet, Security, or Reporting Workbench
- Consults with users to identify current operating procedures, define system requirements, determine programming and output needs
8
Skills For Principle Epic Analyst Resume
- Recommends and approves technical and procedural design for new or revised applications, including system specifications and programming guidelines
- Activities involve primarily sitting for prolonged periods of time with extensive work using computer keyboard and monitor
- Previous participation in Epic build, testing, training and go-live support required
- Project management, planning, development, testing, implementation, and evaluation of application functionality
- Manage programs that include formulating strategies and administering policies, processes and resources
9
Skills For Senior Epic Analyst Resume
- Includes constant use of arms/wrist, manual dexterity (grasping/squeezing), keyboard operation
- Troubleshoots, researches, and solves technically challenging problems involving integrated systems
- Participate in testing phases of associated applications during implementations and upgrades
- Actively participate and contribute in meetings. The Senior Systems Analyst 1 is capable of leading and facilitating meetings
- Epic Bridges, including certification and use of Epic Bridges in at least one Epic implementation
10
Skills For IS Epic Analyst Resume
- Responsible for documentation to describe program development, logic, coding and corrections
- Epic Professional Billing / Claims Certification
- Epic Hospital Billing Certification
- Support MGh eCare governance groups in the work of identifying issues, potential required fixes, and future enhancements
- Identify and resolve systems issues in coordination with other team members across all other Epic applications
List of Typical Responsibilities For an Epic Analyst Resume
1
Responsibilities For Epic Analyst / Builder Resume
- Mentor and leadership skills
- Think strategically and demonstrate flexibility to adapt to changes in organizational or EHR priorities
- Experience writing Unix shell of Perl scripts
- Experience building in Epic, preferably within SER and ADT, required
- Successfully juggle multiple issues and tasks at once; organize, prioritize and clearly communicate issue statuses
- Facilitates performance improvement for the effective use of information technology.
- Epic ClinDoc Experience is required
- Related technical and EPIC experience required
2
Responsibilities For Principle Epic Analyst Resume
- Applications Analysts gain in-depth knowledge of the software by attending training at Epic and completing application certification projects and tests
- Understand PHS and MGH team structures to best manage issues that require multi team input and problem solving
- Knowledge of HL7 interface, operating systems, and databases is required
- Knwoledge and Understanding of tecnical and clinical work flow processes
- Application support knowledge and project related details including Go-Live project plans, status updates and project best practices are necessary
- Includes frequent sitting
- Certified in Epic Orders
3
Responsibilities For Senior Epic Analyst Resume
- Troubleshoots, researches, and solves problems as assigned
- Supports team in the development and maintenance of models and documentation of business and system requirements and configures system accordingly
- Documents and maintains assigned system design and build documents
- Proficiency in Microsoft Office applications Word, Excel, PowerPoint,
- Work with minimal direction on assigned project
- Understand clinical workflows and concerns in a variety of clinical areas. Shadow clinicians to understand how teams work and patient care is provided. This clinical understanding is key to appropriately understanding issues that arise
- Participate in regular team meetings to discuss and coordinate activities
- Work with other members of the Support and Training team as well as front-line clinicians to gather requirements for enhancements or system fixes. Provide technical input in the design using knowledge of the PeC system
4
Responsibilities For IS Epic Analyst Resume
- Participates on new implementation / installation project teams. Troubleshoot, research, and solve technically challenging problems involving integrated systems
- Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment. Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation
- Create and route required operational and management reporting needs as required by management and regulatory agencies. Familiar with process improvement, demand management and project management methodologies
- Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals. Level 2 support for Application related issues. On-Call Support Required Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information
- Training or experience in advanced analysis and design techniques
5
Responsibilities For Epic Analyst, Clindoc Stork Resume
- Experience with Hospital Revenue Cycle Applications is required
- Mentors and provides guidance to Ochsner Epic team and other areas of the IS department
- Generous medical, dental, and vision plans
- Paid time off, short- and long-term disability insurance, and a 401K plan with generous employer contributions
- Tuition Reimbursement, up to $4k/year
- In-depth understanding in multiple areas of hospital systems, including business/clinical information systems and technological aspects that affect the organization
- Practical experience in Healthcare Information Technology is required
- Plan, direct and coordinate all activities of application support group with minimal supervision
- Understand and translate technical terminology and/or aspects of projects/tasks
6
Responsibilities For Epic Analyst Resume
- Able to get things done and escalate issues to the decision-makers as necessary
- Successful on Epic pre-assessment test
- On-call coverage (after business hours and weekends) is required, on a rotational basis or as-needed
- Some travel required, both locally and overnight
- Designs, builds, tests, implements, and supports information technology solutions to meet operational and clinicalneeds.
7
Responsibilities For Epic Analyst / Builder Resume
- Demonstrates qualities of assertiveness, a high sense of urgency, initiative (self-starter), effective communication skills including presentation skills, facilitation skills, and a positive attitude. Functions well on a team, meets deadlines, is a good problem-solver and has a demonstrable sense of accountability.
- Supports/maintains day-to-day existing functionality/programs/applications.
- Performs intermediate system analysis and troubleshooting to implement new functionality/programs/applications, and to analyze/research vendor release notes and documentation; understanding complete end-to-end system integration.
- Creates thorough system design and build documentation. Analyze the functionality of system and how it fits or not with operations; The ability to troubleshoot basic problems and recommend and take appropriate action as required. Translate high-level business requirements to detailed technical designs/documentation.
- Collaborates with other analysts, Centura staff, vendors, and leadership. Meet with department heads and executives on a routine basis to identify and prioritize their needs.
8
Responsibilities For Principle Epic Analyst Resume
- Assists in identifying any barriers to adoption of clinical practice.
- Supports business/clinical operations with clinical and financial end users. Supporting continued system maintenance and optimization.
- Actively addresses issues, taking ownership of projects
- Performs a variety of tasks to support the organizational initiatives.
- Works well in collaboration and team oriented environments
- The Epic – Professional Billing Application Analyst is knowledgeable in their primary area and provide support to other EMR teams and Community Health Network end users
- Application Analysts gain in-depth knowledge of the software by attending training at Epic and completing application certification projects and tests
- The Epic – Inpatient Clinical Documentation Application Analyst is knowledgeable in their primary area and provide support to other EMR teams and Community Health Network end users
9
Responsibilities For Senior Epic Analyst Resume
- The Epic Application Analyst – Cadence is knowledgeable in their primary area and provide support to other EMR teams and Community Health Network end users
- Work in Epic Ambulatory and Health Planet modules
- The Application Analyst is knowledgeable in their primary area and provide support to other EMR teams and Community Health Network end users
- Epic Anesthesia Certification
- Epic Cadence and Prelude certification
10
Responsibilities For IS Epic Analyst Resume
- EpicCare Ambulatory certification required within 6 months of hire
- Direct Epic build on current software version 8-10 years progressive experience in Information Services or combination of Information Services and direct Health Care experience Project resource and budget management. BS/MS Computer Science or Healthcare Certified Project Manager or Project Manager Professional
- Inpatient Clinical Documentation Certification
- Additional certification in Ambulatory or Cadence
- Epic certification required with the ability to keep accreditation up to date for all new releases
- Epic Certification - Epic Care Inpatient Clinical Documentation
- Process information and communicate data clearly and succinctly
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