Executive Account Manager Resume Sample
Roxane Yundt
36143 Daniel Land,
Phoenix,
AZ
+1 (555) 714 0297
Work Experience
Executive Account Manager
12/2017
-
PRESENT
Dallas, TX
- Partners with client’s team during budget development and problem resolution
- Analyzes client’s needs and makes recommendations of additional product/services offered by Xerox Services
- Partners with client's team during budget development and problem resolution
- Analyzes client's needs and makes recommendations of additional product/services offered by Xerox Business Services
- Analyzes workflow and assignments to ensure efficient and cost effective operations#CD# develops/implements
- Supporting additional short-term project work across Octagon’s Content and Consulting groups
- Create and maintain successful business partnerships with customers by meeting regularly with relevant stakeholders to address patient value
Senior Account Executive / Account Manager
03/2015
-
09/2017
New York, NY
- Develop an extensive understanding of the customer's business / organization and patient population in order to assess their needs and provide insight to create value to meet both the needs of the customer and patients
- Meet with target customers on a routine basis and using RC approved materials determine strategy to employ to best meet customer needs and the needs of UCB
- Develop an extensive understanding that of individual stakeholder/account operating model including, organizational structure, patient population and flow and staff engagement model, and then use these insights to deliver individualized solutions by working with internal UCB experts
- Ensure all engagement activities within an account are coordinated and all team members are informed. Work in a matrix environment encompassing Reimbursement Case Managers, Field Reimbursement Managers, Disease State ISS’s, Regional and National Account Executives. Ensure alignment with Medical Science Liaisons
- Develop relationships with senior-level stakeholders within an account to drive access for the Company. Engage with KOL’s in key accounts for forward looking strategy relevant to disease state
- A capable communicator, with ability to speak with diverse clients
- Develop & implement GTM plans with Zone cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow the share of wallet in assigned accounts (GE’s share of customer investments in Capital and Operational expenditures)
Senior Executive Account Manager
11/2008
-
02/2015
Dallas, TX
- Complete Ascend training and implement methodology in the field
- Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
- Manages the team’s sales efforts to ensure that the appropriate activities are properly executed to create demand for NCR solutions, gain customer commitment, build momentum and accelerate the sales cycle
- Develops a competitive sales strategy that anticipates competitor’s actions and utilizes effective tactics to out maneuver the competition and enable NCR to be better positioned to meet the customer’s objectives
- Understand client’s ecosystem (financial, operational, clinical level and health policy level), needs and challenges to support the customer in identifying the best solution adapted to their needs
- Use and promote GE Healthcare’s technological capabilities in the context of clients’ needs
- In those accounts not served directly by J&J oversee distributors’ customer service ensuring negotiations compliance
- Customer value proposition strategy leadership (portfolio, SLA, CAPEX)
Education
Johnson & Wales University
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- We are looking for self-starters, strong negotiation skills with multi-tasking abilities
- Prior experience with and understanding of large Healthcare groups and how they operate
- Excellent professional communication skills in English and Czech (verbal and written)
- Delivering stand-out project management skills, with the ability to manage internal and inter-agency teams to deliver extensive project plans
- Proven track record in achieving direct sales targets and experience in carrying multi-million dollar sale quotas
- Strong experience in Business Management or Sales/Marketing
- Proactive team player with good interpersonal and communication skills
How to write Executive Account Manager Resume
Executive Account Manager role is responsible for training, retail, finance, integration, design, research, digital, telecom, travel, events.
To write great resume for executive account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Account Manager Resume
The section contact information is important in your executive account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Account Manager Resume
The section work experience is an essential part of your executive account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Account Manager resume experience can include:
- Solid time-management skills, ability to schedule day-to-day tasks efficiently and effectively and prioritize issues and delegate as required
- Strong innovation and experimentation skills; a strong drive to be successful
- Strong qualifying and discovery skills
- Strong communication (verbal and written) and team building skills
- Strong strategic analysis, analytical abilities, project planning, problem solving and organizational skills
- Strong business acumen, negotiation abilities and experience in building a customer-based business
Education on an Executive Account Manager Resume
Make sure to make education a priority on your executive account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Account Manager Resume
When listing skills on your executive account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive account manager skills:
- Developing strong media relationships, proactively identifying and driving media opportunities which support the client’s business objectives
- Understanding and experience of working within primary and secondary care
- Proven business development success turning cold accounts into existing customers
- Experience in account servicing
- Experience in handling fashion and apparels accounts would be necessary
- Significado experience in closing large, complex, strategic deals
List of Typical Experience For an Executive Account Manager Resume
1
Experience For Senior Account Executive / Account Manager Resume
- Proficiency in products, services, policy and programs and effective communication to customers
- Develop & implement Go–to-Market plans with cross functional teams to achieve results through effective project proposals, negotiations and contracts
- Territory Planning: Develop a territory plan to address targeted vertical opportunities and grow NCR’ s complete product offering
- Position pricing of NCR’s solution suite to meet competitive situations on named accounts
- Act to conduit back to NCR information relating to competition, industry changes, program needs or changes, product input and general business health
- Master all hernia and soft tissue repair related Surgical Devices’ products and applications for hernia repair
2
Experience For Client Executive / Account Manager Resume
- Develop procedural knowledge and expertise on hernia and soft tissue repair procedures
- Develop local market strategy to increase hernia and soft tissue repair market share and create a business plan to execute on the strategy
- Attain required objectives designed to increase hernia and soft tissue repair revenue and increase market share
- Act as the hernia and soft tissue repair expert in the field for internal and external customers
- Develop business by creation of educational programs to increase surgeon’s safe and effective use of Surgical Devices hernia and soft tissue repair products in collaboration with Marketing and Sales Training
- Increase overall satisfaction levels at Surgical Devices’ accounts through support of product and procedural applications
3
Experience For Senior Executive Account Manager Resume
- Participate in Divisional and Regional meetings
- Accounts Receivable - Manage customer information to ensure successful resolution of any customer deductions from payments upon request. Assist with collection activity where necessary to minimize the aging of open receivables, including disputed deduction claims as needed
- Return Management - Execute return process to the current policy. Assist the various departments to research and coordinate returns, withdrawals, and damaged goods as business dictates
- Sales Support - Support Sales efforts through providing Sales Management with a single point of contact for customer order information, product samples, and problem resolution. Communicate effectively with Sales Managers and Broker/Business Partners for assigned customers
- Develop & articulate sales strategies for all major opportunities and understand the buying cycle for the opportunities being pursued
- Geographic scope: Zone or Region
- Global and Theater/ Region Leadership of the account. Manage all revenue streams from the Account by collaborating with cross functional account teams and extended virtual teams across geographies
- Develop a long term 1-3 year Account/Business Plan in collaboration with cross functional teams to align with the customer’s long term growth, innovation plans and transformational business opportunities. Drive the execution of a 12 month Account/Business plan to meet set milestones and goals
- Identify and close global and local transformational opportunities in the account through strong relationships with key stakeholders and executive decision makers to maximize Cisco’s wallet share
4
Experience For Executive Account Manager / Client Director Resume
- Retail Growth: Responsibility to drive Business Growth by increasing both the volume of NCR’s solutions sold and market penetration to existing and adjacent industries segments through new accounts
- Revenue: Develop, realize and maintain incremental revenue by selling and advocating NCR products within specified territory and or assigned accounts
- Establish relationships with key levels within a Retailer organization to promote NCR’s solution suite of products and services as an integral part of the resellers offering and annual plan
- Account Coverage: Qualify, establish and maintain NCR value propositions to targeted retailers in specified territory
- Enablement: Market programs and develop strategic plans to further penetrate current markets, identify new markets and promote the complete NCR solution
- Manage key relationships with NCR Direct Account Managers, Product Managers in order to effectively facilitate the identification, management and closure of various sales opportunities
- Execute and contribute to the development of the business
- Effectively utilize resources such as professional services, Center of Expertise Staff and other internal support organizations to provide appropriate and timely support to our customers
- Prudent management of expenses in accordance to stated guidelines and established budgets
5
Experience For Executive Account Manager Resume
- Evaluation, distribution and follow up with leads provided to account manager
- Analyze accounts to develop a business plan and strategy that creates new business opportunities for all GE Healthcare products and services
- Grow GE’s share of customer investments in capital and operational expenditures
- Work together with Creative team to identify the right resources to meet project objectives, including the understanding of digital strategy and production needs
- Coordinate post-campaign reports that include the results of our work, as well as learning outcomes for future projects
- Assist on implementation of integrated campaigns
- Manage contract addendum and renewal process – new partners, contract updates, Symantec process changes, etc
6
Experience For Senior Account Executive / Account Manager Resume
- Manage SYMC partner program, marketing programs / materials, and training (SYMC products, services, programs, systems, tools) to drive partner adoption and optimize capabilities
- Facilitate QBRs to analyze historical performance and conduct future business planning
- Explore potential / feasibility for subscription models with Distributor’s cloud marketplaces
- Being a liaison between the client and Kantar on project-related issues, facilitating communication including regular conversations with client contacts, building relationships
- Proven professional experience with major sales or consulting experience
7
Experience For Client Executive / Account Manager Resume
- Demonstrated capability to build strong relationships at the executive level in healthcare, academic, governments and regions in Italy
- Leading implementation of the research design, through questionnaire design and coding to data analysis
- Understand clients’ ecosystem (financial, operational, clinical level and health policy level), needs and challenges to support the customer in identifying the best solution adapted to their needs
- Building strong internal and external relationship to support customer goals
- Navigating internal resources to support customer goals
- Creating press materials
- Warm/Cold calling new contacts in existing customer targets
- When solving problems or planning, resist complexity and remember the basics
8
Experience For Senior Executive Account Manager Resume
- Design key accounts strategies addressing current and anticipate future needs as well as connect and tailor to GE Healthcare portfolio solutions
- Able to anticipate and react proactively in a constantly changing environment
- Manages client relationships, identifying influencers, recommendations, key decision makers
- Manage respective sales targets from lead creation to successful Sale & Install
- Drive the collaboration and integration with the internal teams including commercial Sales, Service, Finance, Legal, Modalities GE Healthcare Partners, Healthcare Equipment Finance and functional Centers of Excellence to drive sales of solution offerings meeting the customer needs
- Support sales strategies in the region and lead sales strategies within the Enterprise accounts. Leading the development of bid proposals together with the commercial team (eqt & services) to drive business growth
- Warm calling to existing clients
9
Experience For Executive Account Manager / Client Director Resume
- Consult and participate in Account Management’s customer Quarterly Business Reviews (QBRs)
- Lead and Navigate Web demonstrations
- Meet spend under management and revenue recognition goals
- A people person; fair, concerned, tactful, professional and respectful with a sense of humor. Able to work with senior executives on changing strategic initiatives
- Confident, enthusiastic and a strong commitment to the job and the company
- Knowledgeable and experienced in a wide variety of disciplines and program management
- Able to work with corporate staff and managers on people, process and growth issues
10
Experience For Executive Account Manager Resume
- Able to foster an atmosphere of creativity and openness
- Able to think quickly, see the big picture and to “think inside and outside of the box”
- Comfortable with technology, including a working knowledge of Microsoft Word, Excel Outlook, PowerPoint, SalesForce CRM, GoToMeeting type applications and Skype
- Is creative and enthusiastic with technological concepts and can work to develop and improve upon processes as the technology is introduced and improved
- Able to understand Shiftwise’s technology to be able to collaborate on product roadmap and value propositions
List of Typical Skills For an Executive Account Manager Resume
1
Skills For Senior Account Executive / Account Manager Resume
- Sales experience with global vendor / Tier one operator experience preferable
- Utilise CRM Technology & knowledge platforms to efficiently & effectively target activity within territory
- Producing and delivering client presentations (face-to-face contact with client) resulting in a memorable delivery of the evidence and insight
- Create effective selling strategies and tools to assist entire region in converting hernia and soft tissue repair business
- Direct management experience; managing in a matrix organization
- Experience in Business Management or Sales/Marketing
- Experience in closing large, complex, strategic deals
- Participation in building strong presentations
2
Skills For Client Executive / Account Manager Resume
- Customer service experience within manufacturing and distribution environment
- Interest /experience in data analysis and interpretation (not being afraid of work with numbers), basics of statistics
- Commercial experience in a sales role
- Proven track record of success within the healthcare environment
- Telecom market experience
3
Skills For Senior Executive Account Manager Resume
- Ensuring the smooth running of delivery of projects, providing timely, clear and concise briefings to relevant parties
- Preparing and monitoring project financials whilst ensuring profitability
- Cultivating multi- media relationships and pitching content in
- Identifying key insights from data and applying these to client implications and recommendations
- Being part of the creative development of integrated campaigns
- Working across sponsorship activation campaigns
- Working across influencer activation campaigns
- Multitasking, flexibility, willingness to learn and accept challenges
- Understanding client business, their needs, brands, communications and markets
4
Skills For Executive Account Manager / Client Director Resume
- Admin tasks including; managing work in progress reports, results and media monitoring
- Works internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos
- Creative in building pipeline through alternative channels, not just waiting for inside sales
- Foster a mutually beneficial working relationship across the diabetes care company including Account Managers, Strategic Affairs Managers and management team
- Focus on value based selling and creating business relevance for technology solutions
- Comfortable cold calling and reaching out to people they don’t know
5
Skills For Executive Account Manager Resume
- Sales training programs; Sandler, Strategic Selling, TAS, or Trusted Advisor
- Builds a sales pipeline to ensure continued meeting of sales targets, documenting all strategic activities within Salesforce.com
- Build and maintain a close relationship with Clients by acting as their key point-of-contact and by providing proactive project support to them
- Manage budget, costs, and timing of projects from briefing to conclusion
- Can conduct compelling c-level conversations
6
Skills For Senior Account Executive / Account Manager Resume
- Can construct a winning sales/close strategy with little information
- Maintain up to date understanding of local diabetes market characteristics and business drivers
- Manage the holistic interface between secondary care, primary care & pharmacy with full understanding of relevant interactions
- Achieve sales, orders and margin targets for GEHC sales in assigned strategic accounts while managing costs within budget
- Track record, exceeding quota in SaaS sales
- Lateral thinking - ability to join the dots between various projects, campaigns and teams
- Responsible for managing large enterprise account and achievement of sales target across all Cisco Architectures
- MS Office package working proficiency - Outlook, Word, Excel; Powerpoint - mainly, interest in graphic design is welcomed
7
Skills For Client Executive / Account Manager Resume
- Continually increase technical/industry knowledge through appropriate training opportunities
- Geographic scope: Finland and closely cooperating with the Nordic team
- Work closely with your direct manager to understand client objectives and analyze the market situation when receiving briefs
- Ensure proper execution of work in all areas resulting in delivery of consistent and superior output
- Responsible for day to day project status and requests driving
- Develop partner sales plans, including partner sales goals and forecasts, with a focus on new business
- Data analysis—collates, organizes and interprets data in order to provide clear and comprehensible information
8
Skills For Senior Executive Account Manager Resume
- ABPI desirable but not essential
- Data analysis—collates, organizes and interprets data to provide clear and comprehensible information
- Highly motivated by business performance and creative innovation
- Experience providing project management for systems development/implementation or system operations and maintenance for State of Federal government clients
- Experience in product marketing, technical sales, business development or channel or project management roles, preferably within the Retail or IT industry
- Proven ability to analyze and take action on marketing programs, joint value propositions and business plans for strategic customers
- Extensive experience in business management or sales/marketing
- Fluent written and verbal Finnish and English
9
Skills For Executive Account Manager / Client Director Resume
- Understand & align specific territory activities with company/regional plan
- Facilitate communication & execute strategy across secondary care, primary care & pharmacy channels to gain formulary agreements
- Seek & develop projects to enhance delivery of holistic diabetes care within territory
- Provide strategic leadership and direction for the GE Healthcare Account Team encompassing total responsibility for 100% of the GE Healthcare business at assigned Accounts
- Lead and leverage the Account Team, including Product Sales Specialists, Account Managers, Service Operations, and other Company resources to provide the necessary technical, clinical and business content to customers as needed
10
Skills For Executive Account Manager Resume
- Develop and maintain a detailed understanding of the business of the assigned accounts, including customers’ key initiatives and priorities, and keep GE Healthcare Region Manager, Zone Manager and Product business leaders informed and appropriately involved
- Develop & implement Go–to-Market plans with Zone cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow GE’s share of customer investments in capital and operational expenditures
- Establish and enhance relationships at CXO level with account headquarters through responsive resolution of issues and addressing customer needs by integrating all appropriate GE Healthcare resources. Promote service offerings to identify and escalate commercial service needs to drive customer NPS
- Build long term strategic alliance with the portfolio of accounts to continue to add value
- Develop & implement Go–to-Market plans with Zone (Region – U.S. only) cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow GE’s share of customer investments in capital and operational expenditures
- Diabetes knowledge—highly desirable
- Develop local market strategy to
List of Typical Responsibilities For an Executive Account Manager Resume
1
Responsibilities For Senior Account Executive / Account Manager Resume
- Account Management
- Develops and implements account strategies and directs activities needed to achieve sales objectives
- Accurately and consultatively articulates the value proposition of the PROS solution set to prospective customers at all levels
- Specifically identifies appropriate target customers in a defined geography and/or industry vertical
- Specifically identifies appropriate target customers in a defined geography within the travel industry
- Event research and preparation
2
Responsibilities For Client Executive / Account Manager Resume
- Supplier liaison – e.g. production companies etc
- Participate in Divisional and
- Work with the customer to develop an innovation strategy to help save costs, deliver value to their business and gain a competitive advantage
- Develop procedural knowledge and
- Geographic scope: Spain
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