Food Service Manager Resume Sample
Madie Jones
600 Fredy Mill,
Phoenix,
AZ
+1 (555) 820 0942
Work Experience
Food Service Manager
09/2015
-
PRESENT
Phoenix, AZ
- Productivity: Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure that employees are supervising inmate workers within the kitchen Ensure safety and sanitation standards in all operations
- Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all client policy & procedures are followed
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Comply with all policy and procedure set by the client
- Leadership: Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and all team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
- Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Help to hold the highest standards and QA scores possible, as set by Aramark, regarding food and personal safety
- Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all 3 meals are served daily at designated times to inmates
- Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that food for inmates is delivered on time 3 times a day
Assistant Food Service Manager
07/2010
-
03/2015
Boston, MA
- O Requires at least 1 year of experience and prior experience in a management role
- Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all institution guidelines are met and followed
- Client Relationship:Maintain effective client rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Ensure that all correctional paperwork and policies are being followed
- Manage Front of House (Cafeteria, Food Court, Quick Service) and Back of House dining operations
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Ensure that inmate workers are performing job responsibilities. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
- Strong culinary skills
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Coach and supervise inmate workers in the kitchen. Ensure safety and sanitation standards in all operations
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations. Supervise inmate workers
Corporate Events & Food Service Manager
02/2003
-
01/2010
Boston, MA
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations. Ensure that employees are supervising inmates correctly
- Compliance: Maintain a safe and healthy environment for clients, inmate workers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Follow all correctional policies and procedures
- Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Communicate on-site consumer and local competitor insights
- Financial Performance - Responsible for delivering food and labor targets
- Compliance - Ensure compliance with Aramark SAFE food, occupational and environmental safety polices in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Food Production Experience ideal
- B.S. in Dietetics/Food Service Management/Hospitality/Hotel, Restaurant, and Institutional Management OR equivalent experience and education. Graduate of the Michigan Medicine dietetic internship OR 3 years of supervisory experience in a high volume food service operation or Call Center
- ServSafe foodservice certification within the last five (5) years, or receipt of certification within six (6) months of hire and maintenance thereafter
Education
Faulkner University - Mobile Campus
1997 - 2002
Bachelor's Degree in Business Administration
Professional Skills
- Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
- Excellent organizational skills and computer skills
- Demonstrated good organization skills; be able to prioritize and organize daily work schedule
- Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
- Demonstrated preceptor and/or teaching skills
- Demonstrated good math skills; be able to work with currency in a quick and accurate manner
- Demonstrated good leadership skills
How to write Food Service Manager Resume
Food Service Manager role is responsible for customer, food, computer, training, leadership, retail, equipment, organizational, financial, organization.
To write great resume for food service manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Food Service Manager Resume
The section contact information is important in your food service manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Food Service Manager Resume
The section work experience is an essential part of your food service manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous food service manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular food service manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Food Service Manager resume experience can include:
- Strong computer skills is essential in this role
- Strong leadership skills and abitily to multi-task required
- Strong interpersonal and customer services skills are essential in this role
- Demonstrated experience and commitment to excellent customer service
- Instilling a Hospitality Culture to Ensure an Excellent Patient Experience
- Demonstrated experience managing EVS/Housekeeping function would be an asset
Education on a Food Service Manager Resume
Make sure to make education a priority on your food service manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your food service manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Food Service Manager Resume
When listing skills on your food service manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical food service manager skills:
- Communicate effectively with clients and support staff as well as respond effectively to changing demands is a key factor of this job
- Demonstrated ability to deal effectively with a wide variety of people with diverse backgrounds and skill levels
- Demonstrates appropriate communication skills for the urban and rural native community
- Strong communication and customer service skills desired
- Strong customer service and employee engagement skills required
- Excellent interpersonal, customer services and organizational skills required
List of Typical Experience For a Food Service Manager Resume
1
Experience For Assistant Food Service Manager Resume
- Strong customer service and computer skills are essential in this role
- Strong employee relations and leadership skills required
- Excellent computer skills are essential in this role
- Strong computer skills and financial acumen are essential in this role
- Strong communication and employee relations skills required
- Execute the corporate training plan for store staff and effectively conduct hands on training to ensure associate proficiency
- Maintain effective working relationships with other departments to provide a unified food service experience
- Multi-site experience and/or K-12 food service management experience
2
Experience For Retail Food Service Manager Resume
- Five (5) years management experience with three (3) years of functional experience
- Effectively address customers’ concerns and questions in a professional and timely manner
- Food service management experience required preferrably in a corporate dining setting
- Work is completed in a priority established by supervision or facility need
- Make skillful, controlled manipulations of small objects
- Valid OLCC and Food handlers Card required
- Supports Region Priorities and Platforms to Drive growth
3
Experience For Corporate Events & Food Service Manager Resume
- O Requires at least 1 year of experience in management role
- Retail food service management experience preferrably with Starbucks
- Retail food service management experience required
- Proven ability to drive sales and ability to motivate and engage employees
- Retail management experience in a food service industry required
- Healthcare food service experience required
- Retail food service management experience preferrably within a Starbucks operation
- Experience with Microsoft Office programs is essential in this role
- Previous retail food service management experience required
4
Experience For Restaurant / Food Service Manager Resume
- Demonstrated knowledge of food sanitation, safety codes, industry trends and practical business applications
- Operate a fiscally sound food service operation that provides quality and healthy meals for ISC customers
- Have a quick grasp on what needs to be done and demonstrates a desire to lead
- Finance, Loss Prevention, and HR experiences
- Food Service Management and experience required
- Food Service Retail Management experience required
- Front of the House food service management experience required
- Experience with HealthTouch or similar menu management software
5
Experience For Asst Food Service Manager, Non-supervisor Resume
- High volume food production management experience required
- Skill in the use and care of food preparation appliances and equipment
- Scheduling, training and performance management
- Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display
- Prepare written documents in English conveying message or concept using correct grammar, sentence structure and spelling
- Knowledge of Adhering to brand standards, placing product orders and managing inventory levels is essential in this role
- Manage Food Production Areas of the dining operations (Patient Feeding, Cafeteria, Catering.)
- Manage Food Production Areas of the dining operations (Patient Feeding, Cafeteria, Food Court, Catering)
6
Experience For Food Service Manager, China Resume
- Manages marketing, merchandising, cash handling and brand standards
- Manage Food Production Areas of the dining operations (Cafe, Food Court, Patient Feeding and Catering)
- Responsible for overseeing cash handling procedures, which include: balancing cash floats, petty cash receipts and deposits
- Establish and maintaining electronic/paper purchasing, USDA and Food Service files, documentation and records
- Work with cleaning fluids and compounds and sanitizing agents
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining and catering operations
- Manage Food Production Areas of the patient feeding and catering operations
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations and catering
- Manages purchasing, inventory, receiving, food cost, HACCP, and waste
7
Experience For Asst Food Service Manager Resume
- Perform manual labor including, lifting supplies and materials up to 40 lbs.
- General knowledge of word processing software and ability to learn new programs
- Implements detainee training programs for the food service department
- Make precise arm-hand positioning movements and maintains static arm-hand positions
- Clean equipment using appropriate materials
- Lift and move heavy and/or bulky objects weighing up to 50 lbs
8
Experience For Food Service Manager of Patient Services Resume
- Exhibit punctuality and consistent attendance, maintaining a 95% attendance rate
- Manages sales, menu planning, coordination and execution of catered events
- Manage Front of House dining operations
- This is a hands on working management position very involved in customer service
- Assists in balancing financial statements; responsible for all department margins
- Assist in developing food service program budgets and manage contract activities within established budgets
- Ensure employee training is accomplished in accordance with the contract
- Manage dining hall and kitchen personnel
9
Experience For Food Service Manager / Catering Manager Resume
- Manage Food Production Areas of the dining operations
- Manages purchasing, inventory, food budget, food safety and food waste
- Manage Front of the House of the dining operations (Cafeteria, Food Court)
- Weekend and evening availability required
- Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives
- Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities
- Manage Front of House (Cafeteria and national brands) dining operations
- Manage the front of the house of the dining operation in conjunction with the Food Service Director
- Manage Front of House (Cafeteria) dining operations
10
Experience For ACS Food Service Manager Resume
- Plan, organize and implement daily and long term kitchen and dining room assignments
- Knowledge of restaurant operations including quantity food preparation techniques and procedures
- Assist in establishing food service regulations, procedures and standards
- Plan, organize and implement daily kitchen and dining room assignments
- Plan, organize, and direct the activities of employees
List of Typical Skills For a Food Service Manager Resume
1
Skills For Assistant Food Service Manager Resume
- Solid accounting and mathematical skills to maintain inventory, project service needs, complete service records, and control costs
- Demonstrated experience recruiting and retaining employees
- Experience with scheduling, recall procedures, and recruiting in a food service environment is required; experience in a unionized environment is an asset
- Demonstrated knowledge and experience managing a professional kitchen and dining environment
- Experience interacting with patrons and the ability to build and maintain strong relationships with customers
- Five years experience in a hotel restaurant or a free standing restaurant as an operational manager, to include supervisory experience
- Food service or restaurant management experience and banquet or catering experience required
- Experience in retail food safety, regulatory, quality assurance, food safety training or related food industry experience
2
Skills For Retail Food Service Manager Resume
- Strong culinary knowledge and cooking experience required
- Marketing, merchandising and cash handling experience required
- Purchasing, inventory and food cost experience required
- Prepare and serve nutritionally sound menus incorporating time saving production techniques, effective merchandising, and nutrition education activities
- Skill in supervising dining room set-up for service and designating lines and equipment to be used
3
Skills For Corporate Events & Food Service Manager Resume
- Experience managing, motivating and engaging a large workforce
- Lead, set an example, and promote excellent customer service by listening, interpreting, and clarifying
- Possess a valid Food Service Handling Certificate, which is to remain current during employment
- Skill in directing and managing the activities of a staff
- Skill in cooking and baking
4
Skills For Restaurant / Food Service Manager Resume
- Skill in managing staff and handling personnel issues
- Skill in the operation, cleaning and sanitizing of food service appliances and equipment
- Skill in supervising the preparation and serving of meals
- Previous management experience working in a residential dining facility in Higher Education
- Work-related cooking experience in a commercial, institutional, or restaurant setting
- Experience in a university, restaurant, or catering foodservice setting
- Experience at a supervisory or management level in an institutional dinning facility setting
5
Skills For Asst Food Service Manager, Non-supervisor Resume
- Experience utilizing computerized systems for inventory, ordering, and menus (e.g., CBORD, Computrition)
- Experience with overseeing cash handling operations
- Experience with payroll and scheduling staff using Kronos
- Possess a valid Food Service Handling Certificate
- Time management, organization and prioritization, and problem solving
- Skill in restaurant financial management and reporting
- Skill in instructing staff on safety rules and regulations, sanitary procedures, food preparation and the operation of food service equipment
6
Skills For Food Service Manager, China Resume
- Previous management experience working in restaurant
- Work-related instruction and or training experience
- Work-related food preparation and pre-preparation experience in a commercial, institutional, or restaurant setting
- Three (3) years of experience which includes supervising paid employees in a progressively responsible position
- Demonstrated proficient working knowledge of food safety programs, such as, ServeSafe and HACCP
7
Skills For Asst Food Service Manager Resume
- Experience supervising bargained for staff
- Demonstrated working knowledge in food service and sanitation regulations
- One year experience in a hotel restaurant or a free standing restaurant as an operational manager
- Demonstrate leadership of a team by ensuring cohesiveness with the unit and the client
- Experience managing a large employee base is essential in this role
- Experience managing national brands desired (Starbucks, etc.)
8
Skills For Food Service Manager of Patient Services Resume
- Experience with Customer Service Training
- Supervise a wide variety of staff members with diverse backgrounds and skill levels
- Managing, planning, setting up, outfitting, and budgeting a large food service operation
- Managing and training staff; organization, scheduling, and work assignment
- Catering sales, planning, coordination, rentals, staffing and execution of events
- Following written and oral instructions, communicating clearly with tact, accuracy and professionalism
- Working knowledge of nutrition and menu planning
- Scheduling and Payroll using Kronos
- Managing national brand standards including Subway and Starbucks
9
Skills For Food Service Manager / Catering Manager Resume
- Working knowledge of the business as well as has knowledge of the market
- Understanding of store finances and awareness of impact to business
- Manages front of the house dining operation including menu planning, marketing, merchandising and cash handling
- Manages catering including sales, menu planning, coordination, planning, staffing, and execution of events
- Manage catering planning, ordering, staffing and executing of events
- Oversees others and directly performs the planning, preparing, seasoning, and cooking of food, and trains and evaluates students to do the same
- Supervise a staff of 10-17 employees, including scheduling, hiring and counseling
10
Skills For ACS Food Service Manager Resume
- Management of marketing, merchandising, cash handling and reporting procedures
- Manage marketing, merchandising, cash handling and reporting procedures
- Execute financial commitments by analyzing, calculating, drafting, and auditing an annual budget
- Waste reduction and recycling that includes composting and re-sourcing food
- Of time moving and communicating; 30% of time sitting in meetings and at the computer. Some nights and weekend work required
- Manages marketing, merchandising and cash handling procedures
- Adhere to brand standards and manage the marketing, merchandising and cash handling operations
List of Typical Responsibilities For a Food Service Manager Resume
1
Responsibilities For Assistant Food Service Manager Resume
- Proficient skills in Microsoft Office with emphasis in Word and Excel
- Knowledge of and experience with safe food handling sanitaton and safety practices
- Experience and working knowledge in food service and sanitation regulations
- Experience in foodservice operations; restaurant, retail food outlet, food court, etc
- FOH experience in a full service restaurant
2
Responsibilities For Retail Food Service Manager Resume
- Two years experience in food service in which mass
- Two years supervisory experience in food
- Work experience in a high-volume food production operation serving at least 500 customers per meal
- Experience with food cost management is essential
- Experience managing inventory of food and supplies, and placing orders to maintain adequate levels of inventory
- Three to five years of foodservice management experience
3
Responsibilities For Corporate Events & Food Service Manager Resume
- Valid Serv-Safe Certificate
- Previous management experience within a food service operation
- Supervisory experience in food service industry
- Experience in food service operations
- Experience in the supervision of a food service operation, which included responsibility for inventory control, cost control, distribution, and sanitation
- Experience with “at risk” youth
- Work related experience with standards for food preparation, sanitation, and safety
- O Requires at least 4 years’ experience and 1-3 years in a management role
4
Responsibilities For Restaurant / Food Service Manager Resume
- Experience with LEAN principles and processes
- Two (2) years of institutional food service experience
- Manage marketing, merchandising and cash handling
- Manages marketing, merchandising and cash handling
- Manage marketing, merchandsing, and cash handling
- Develop and oversee special events by reviewing data from previous events, generating menus and diagrams, and executing the plan
- Assure employees are recording and verifying critical control points on all food produced in the kitchen and served in the dining room to meet HACCP standards
- Knowledge of restaurant operations including menu design, planning and costing
5
Responsibilities For Asst Food Service Manager, Non-supervisor Resume
- To have a working understanding of the contractual requirements
- Manage Front of House (Cafeteria, Coffee Kiosk and Catering) dining operations
- Works in conjunction with managers regarding attendance and staffing to achieve maximum results
- Performs a variety of audits and self-inspections including areas of cash handling, food safety/sanitation, job safety, and customer service
- Public health codes pertaining to sanitation, safety and food handling requirements
- Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions
- Ensure compliance to Aramark’s food safety, sanitation, and overall occupational workplace safety standards by maintaining a work environment where no one gets hurt
- Act as ServSafe certification trainer for front line associates as well as the trainer of Aramark’s enhanced food safety standards along with the support of the company’s third-party assurance partner and local health department
- Establish and maintain effective community relations through the component’s community outreach plan to educate and connect with parents and community leaders; coordinate activities and education within Community
6
Responsibilities For Food Service Manager, China Resume
- Participate in appropriate food service committee meetings, student focus groups and client’s Student Health Advisory Council (SHAC) activities. Present to various partners through meetings, formal presentation and or demonstration cooking
- Partner with the Region’s Culinary Center of Excellence Program; train employees on proper process and procedures to meet Culinary Center of Excellence standards and maintain accountability for excellence at all levels
- Assist Retail Operations Director in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
- Support in all Dining Locations as requested
- Manage concessions during nights and weekend events
- Assists in hiring, discipline, and performance reviews
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met consistently. Communicates with building maintenance
7
Responsibilities For Asst Food Service Manager Resume
- Ensure that Aramark employee are correctly supervising inmates as the work in the kitchen
- Significant periods of time spent in a vehicle, traveling to accounts within assigned territory
- Manage the front of the house of the dining operation in conjuntion with the Food Service Director
- Achieves disciplined rate and margin management for accounts revenue and MC per customer according to plan
- To drive new initiatives within the catering department and lead on all change management processes required to continually improve the service
- Manage Front of House (Cafeterias, and Quick Service) dining operations
- Delegated authority to assume full responsibility for The Foundry dining center operations and staff in the absence of the General Manager
8
Responsibilities For Food Service Manager of Patient Services Resume
- Analyze and assure proper amounts of foods and supplies used are within normal operating limits by the use of the established menu management system
- Determine staffing levels based on customer demand and make adjustments to staff assignments
- Develop, implement, and verify daily, weekly, and monthly cleaning schedules to meet department guidelines
- Assists with catering events
- Manages culinary program in conjunction with company culinary and marketing team
- Maintains a positive working relationship with staff, client and production team
9
Responsibilities For Food Service Manager / Catering Manager Resume
- Creativity while not overseeing the attention to detail
- Manages food service budget including all food and equipment inventory. Produces various reports on operational efficiencie's, staff usage, as requested
- Take an active role in learning all essential functions of a manager
- Ensure count and control of all kitchen tools. Provide an accurate count of all control items at the beginning and end of each shift
- Communicate in English orally in a face-to-face, one-to-one, group and/or over the phone setting
- Develop recipes for quantity cooking and, as requested, for use by families
- Assist with daily food preperation, under Chef supervision
10
Responsibilities For ACS Food Service Manager Resume
- Responsible to manage, motivate, train and support hourly employees located at one site
- Compliance with California Wage & Hour
- Registered Dietician, or Exam ready for RD highly reccomended
- Maintain compliance with ARAMARK’s standards of operation, client contract and within ARAMARK’s Business Conduct Policy
- Train and coach new employees
- Implement improved quality control procedure
- Understand Core Mark’s product offering as relates to market demands. Provide input and make recommendations regarding product and program placement at the Pine State division of Core Mark
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