Foreclosure Specialist Resume Sample
Theresia Olson
1773 Abner Valley,
Chicago,
IL
+1 (555) 555 0593
Work Experience
Foreclosure Specialist
04/2016
-
PRESENT
San Francisco, CA
- Collection, underwriting, or back-office experience
- Maintain attorney communication via phone, email, Fortracs, and Lenstar
- Moving aged accounts to foreclosure sale, addressing low value properties timely, high balance reviews, lost liens to tax sale, prepare equity analysis with detail and accuracy, meeting FNMA timelines on each foreclosure file while closely monitoring attorneys and the overall quality performed on all daily job tasks
- Responsible for payment of delinquent taxes and ensuring proper payment has been received by taxing jurisdictions
- Work closely with attorneys on litigation and contested foreclosure matters
- Meet department standards set forth on maintaining percentage of past due activities, daily productivity, managing current and accurate late codes, using delay codes appropriately and clearing all Lenstar and alert messages daily, updating status changes in Fortracs
- Complete legal follow ups and provide bidding instructions, verify foreclosure sales are complete and process repossessions as necessary
- Effectively manage foreclosure files through foreclosure milestones
- Ensure accurate and timely title curative handling
Home Mortgage Foreclosure Specialist
11/2012
-
10/2015
Chicago, IL
- Obtain, review, validate, generate, and execute foreclosure-related documents
- Meeting company and investor requirements and protocols on all foreclosure files
- Meet department standards set forth on maintaining production, quality, and time-oriented goals
- Working knowledge of Microsoft Office (Excel, Work, Access, Powerpoint)
- Update databases to ensure information is accurate, complete, and accessible. Maintain records and files. Perform periodic analysis and review of data. Investigate questionable items
- Review foreclosure invoices to ensure accuracy and timeliness
- Review claims information to ensure accuracy and compliance
- Identify erroneous charges and negotiate bill back to vendors
- Responsible for special projects and creating remediation plans
Foreclosure Specialist Comerica Loan Center Auburn Hills
09/2005
-
07/2012
Detroit, MI
- Work closely with claims group and attorney network to provide additional information when needed to process a claim
- Mortgage servicing default/foreclosure/claims experience
- Complete HMP packets, legal follow ups and provide bidding instructions, verify foreclosure sales are complete and process repossessions as necessary
- Perform internet research to identify utilities and HOAs; make payments and transfer accounts
- Prepare/review documents and deeds to be executed. Make photocopies and electronically file documents. Provide copies of documents and correspondence when requested
- Request Tax Certifications on ICC properties
- Gather receipts for property preservation, foreclosure fee costs, escrow advances and refunds to prepare claim submission to Quality Control
Education
Strayer University - Baymeadows Campus
2000 - 2004
School's Degree in Management
Professional Skills
- Thorough knowledge of and the ability to apply complex concepts related to assigned area including the understanding of mortgage and title documents, collections, default servicing, foreclosure legal processing and legal terminology
- Excellent organization skills, verbal and written communication skills
- Technical Proficiency: Demonstrate basic computer skills necessary for job function. Accurate data entry, excel and reporting
- Time Management skills and the ability to prioritize workload based on department SLA’s and member needs
- · Strong computer skills
- Excellent customer service skills (internal/ external)
- Strong Professional and interpersonal written and verbal communication skills
How to write Foreclosure Specialist Resume
Foreclosure Specialist role is responsible for organization, typing, litigation, training, reporting, research, insurance, events, software, customer.
To write great resume for foreclosure specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Foreclosure Specialist Resume
The section contact information is important in your foreclosure specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Foreclosure Specialist Resume
The section work experience is an essential part of your foreclosure specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous foreclosure specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular foreclosure specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Foreclosure Specialist resume experience can include:
- Effectively communicate with various levels of internal business partners to identify process gaps
- · Assists Sr. Foreclosure Specialist with collecting and uploading of all marketing materials prior to auction
- Applies in‐depth foreclosure experience to the monitoring, tracking and implementation of the foreclosure process for loans in assigned states
- Verifies accuracy of vendor invoices prior to submitting requests for invoice processing
- Develop a strong working relationship with network of attorney offices engaged in managing the foreclosure process
- Manage State Foreclosure timelines - Requesting and validating legal documents from third party vendors
Education on a Foreclosure Specialist Resume
Make sure to make education a priority on your foreclosure specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your foreclosure specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Foreclosure Specialist Resume
When listing skills on your foreclosure specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical foreclosure specialist skills:
- · Validates accuracy of subject photo and other marketing materials prior to being put on website
- Validates accuracy of subject photo and other marketing materials prior to being put on website
- · Validate sales date, time & locations prior to sale ensuring data integrity for all assets on the website
- Communicate effectively and courteously, and to gain information from individuals/customers by asking appropriate questions
- Would like 2-3 years of foreclosure experience, preferably Default and/or Loss Mitigation experience
- Effectively utilize Microsoft Office
List of Typical Experience For a Foreclosure Specialist Resume
1
Experience For Home Mortgage Foreclosure Specialist Resume
- Experience reviewing foreclosure documents
- Real estate paralegal experience working with a real estate foreclosure attorney
- Previous experience working with foreclosure process
- Ensures taxes and insurance are paid prior to the foreclosure sale if applicable
- Quoting Specialist: Provide accurate and timely payoff and reinstatement quotes to the attorney upon request in LPS
- Logging invoices for the vendors
2
Experience For Senior Foreclosure Specialist Resume
- Logging Complaint logs
- Minimize lost FLDD’s by reviewing documents for incorrect information
- Individual/Customer Impact: Actions have impact on the successful completion of verification of standing. Scope of work impacts the Foreclosure process
- Ensure all claims and supporting documents are uploaded into document retention system
- Respond to attorney requests for documents. Follow up on any outstanding items. Perform QC on prepared and fully executed documents
- Provide training to other staff and implement process changes
- Examine foreclosure- related expenses to ensure they are within investor guidelines including contested/litigation
3
Experience For Foreclosure Specialist Comerica Loan Center Auburn Hills Resume
- Prepare bidding instructions for all sales in compliance with investor, insurer guidelines
- Manage a pipeline of Due and Payable, Bankruptcy, and Deed in Lieu loans
- Verify the correct parties have received a breach demand letter
- Prepare supplemental claims for items not included in original claim; obtain reimbursement of estimated insurance refund as needed
- Prepare loan level reconciliations and follow up on all files until claim status is finalized
- Ensure all loans are liquidated to reflect a zero principal balance within 24 hours of receipt of finalized claim proceeds
- Inform supervisor of reconveyances, conveyance condition issues and title issues
- Review and respond to HUD Demand Letters, Non Compliance and other Notifications. Remit funds to FHA
4
Experience For Foreclosure Specialist / Collections Resume
- Update data in internal systems with status; Enter notes in system related to servicing, actions taken, delays, follow-up actions, and phone conversations. Enter completion date(s) in system, and obtain approval to modify scheduled date(s) when delays occur that impact timelines
- Manage and clear any exceptions to demand/referral within investor and state required timeframes. Ensure compliance with all state and investor requirements
- Demand Specialist: Validate daily demand order file to vendor. Complete process for manual review and communicate with internal departments to clear exceptions. Ensure compliance with all state and investor requirements
- Document Execution Specialist: Work with local counsel and foreclosure specialist to complete required documents to proceed with foreclosure. Respond to attorney requests within 3 business days. Perform QC on prepared and fully executed documents
- Acquisitions Specialist: Work with Acquisition Team to ensure adequate staffing and communication on all acquisitions or loan sales. Ensure all data is received and uploaded appropriately upon boarding
- Bidding Specialist: Provide accurate and timely bidding instructions to the attorney prior to sale based on investor and state requirements
- Working knowledge of fraud and appraisal problems
5
Experience For Account Rep Foreclosure Specialist Resume
- Floor Coach: Ongoing training development for Default Support Staff and special projects/task forces
- Coordination and QC Oversight of functions sent to offshore vendor
- Analyze factors and situations to make sound decisions with based results on all facts known to best serve department.
- Prints, Reviews and Executes the attorney provided foreclosure documents to prepare foreclosure loans for sheriff’s sale
- Calculates all figures during the foreclosure action (i.e. reinstatement, payoff and judgment) and which are provided to the attorney. Prepares bids according to investor and/or insurer guidelines to eliminate potential losses
6
Experience For Mortgage Lending Loan Foreclosure Specialist Resume
- Reviews executable documents for accuracy
- Ensures invoices for fees and expenses are paid timely and within the amounts allowed by the investor and/or insurer
- General knowledge of legal documentation and procedural steps to advance the foreclosure process
- Organize work flow and conduct tenacious follow-up
- Service mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with company guidelines
- Monitor the preparation and execution of all documents related to the foreclosure action Initiate actions, as needed, to protect the priority of our claim and to minimize loss to the investor and the servicer
7
Experience For Mortgage Loan Foreclosure Specialist Resume
- Conduct complete review of litigated and contested matters to ensure all default and/or court timeframes are met; escalate appropriate matters for review within the legal department
- Develop relationships with several attorney firms in each state and monitor their foreclosure timelines to ensure counsel is completing foreclosure milestones timely, and communicate with attorney firms when necessary
- Respond to all correspondence, requests, and communications regarding assigned files in a timely and professional manner
- Process foreclosure loans in compliance with company policies and procedures, state/federal laws, and regulating agencies
- Prepare various forms for the accounting and special situations dept, ie. Transfer to REO, Charge-Offs, FDIC worksheets, bid instructions
- Ensure all information required by attorneys is promptly given to them by monitoring emails throughout the day
- Escalate to management/Analyst information on attorney firms which are causing timeline/communication issues
- Maintains knowledge of and adheres to the principals and practices of federal, state, and local requirements regarding foreclosures
8
Experience For MB Foreclosure Specialist Resume
- Participate in any investor/insurer training necessary
- Prepare figures for foreclosure complaints, summary judgment and foreclosure sales
- Work closely with REO dept to transfer asset once foreclosure is completed
- Review, follow-up, and provide timely escalation of issues and holds for approval
- Review Sales Scheduled for next business week/month
- Analyze information and make appropriate recommendation on actions
- Manage litigation proceedings on assigned cases through completion by interacting with assigned default counsel, tracking status of pending litigation by updating all systems/databases
9
Experience For Foreclosure Specialist Resume
- Follow departmental and business policies with strict adherence
- BA or BS prefferred
- Work with business partners to ensure proper follow‐up on foreclosure actions
- Ensures all items in the foreclosure CACS queues are worked on a daily basis and in the allotted time
- Check, distribute and/or respond to documents and correspondence from internal and external business partners
- Assist in the compilation of data for vendor performance management
- Work with department Analyst on Monthly Vendor Performance Calls
- Maintains knowledge of and adheres to investor guidelines on a daily basis
10
Experience For Home Mortgage Foreclosure Specialist Resume
- Process bank ticket work as needed
- Monitor progress of the contested foreclosure action, including management of issues raised, holds placed and review/research needed to complete the contested foreclosure action
- Communicate with foreclosure attorneys to understand, minimize and avoid delays during the foreclosure. Work with foreclosure attorney to resolve simple contested/litigation actions to allow completion of the foreclosure action
- Provide necessary status updates to investors during the foreclosure process. Assemble and provide documentation in response to investor or regulatory audit requests
- Generate various scheduled and ad hoc reports as needed for Foreclosure, including but not limited to monthly scorecard reporting, exception reporting, and workflow tracking reports
- Communicate effectively with legal staff via email, written documentation and via telephone
- Administrative or Operational Support experience
- Collections or Foreclosure experience
List of Typical Skills For a Foreclosure Specialist Resume
1
Skills For Home Mortgage Foreclosure Specialist Resume
- · Good computer skills
- Solid general understanding of the mortgage banking industry relative to foreclosure/default servicing
- Collection, underwriting, or back-office experience
- General supervision, depending on experience
- Intermittent to minimal supervision, depending on experience
- · Experience working with vendors and clients
- Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation)
- Multi-tasking and strong attention to detail
2
Skills For Senior Foreclosure Specialist Resume
- · Prepare and process all required documents including sale instructions, cancellations & postpones prior to the foreclosure sale or auction day
- Prioritize and complete work assignments within established deadlines
- Demonstrated ability to embrace and implement change
- Experience Home Equity and First Mortgage foreclosure management
- Advanced-user of MS Excel, knowledge/experience with but not limited to
- · One to three years of foreclosure operation experience
- · Intermediate experience with Microsoft Excel, and PowerPoint
- · Experience with SalesForce
- · Three to five years of foreclosure operation experience
3
Skills For Foreclosure Specialist Comerica Loan Center Auburn Hills Resume
- · Advanced experience with Microsoft Excel, and PowerPoint
- · Advanced experience with SalesForce
- Experience with CACS, LPS Black Knight Desktop
- Communicating issues preventing foreclosure counsel from completing the HUD first legal deadline date
- Reviewing referrals to foreclosure counsel and confirming that foreclosure counsel is aware of HUD first legal deadline dates
- Managing upcoming HUD first legal deadline dates to avoid curtailments to the company
- Managing the foreclosure timeline on foreclosure loans according to established timeline expectations
- Mitigating risk for the company through proper risk identification, handling, and resolution
4
Skills For Foreclosure Specialist / Collections Resume
- Working knowledge of investor default servicing guidelines
- Working knowledge of departmental software including Black Knight/MSP and Process Management
- Working knowledge of FHA, VA, conventional, FHLMC, FNMA and private investor guidelines regarding foreclosure guidelines
- Understanding of collections servicing systems
- Working knowledge of accounting, Excel spreadsheets, Microsoft Word and 10 key calculator
- Producing vendor scorecards and answering rebuttals
- Providing documentation, information, and updates to foreclosure counsel
5
Skills For Account Rep Foreclosure Specialist Resume
- Working knowledge of CRT or PC
- Maintaining all investor metrics and protocols on all the foreclosure sales
- Understanding of FDCPA as well as Regulatory, Investor, Insurer and FNB guidelines and policies
- · Manage all auction events by Foreclosure Firm, including processing of asset level information
- · Act as a central point of contact (POC) for all third party vendors regarding marketing materials
- Manage foreclosure proceedings on assigned cases by advising and instructing various parties involved with the foreclosure process
6
Skills For Mortgage Lending Loan Foreclosure Specialist Resume
- Prepares Biding Instructions in a timely manner according to state guidelines
- Responsible for opening title issue exceptions that prevent verification of standing to clear
- Computer literate with intermediate proficiency in internet navigation, word processing, spreadsheet, and database applications
- Timely and accurate preparation of bidding instructions for scheduled foreclosure sales
- Timely and accurate processing of foreclosure sale results
- Responsible for meeting departmental production, quality, efficiency, and time-driven goals
- Generally follows pre-defined processes and guidelines; escalating more complex issues for advice and resolution
- Advanced knowledge of windows operating environment and
- Mortgage/default servicing required
7
Skills For Mortgage Loan Foreclosure Specialist Resume
- Knowledge of Reverse Mortgage servicing and processes
- Monitor the foreclosure process to ensure the loan/file is being worked and proceeds to sale in a timely manner
- Thorough knowledge of foreclosure procedures for the assigned territories
- Maintain professional composure with co‐workers, managers, and legal professionals in difficult situations
- Moving aged accounts to foreclosure sale, addressing low value properties timely, high balance reviews, lost liens to tax sale, prepare equity analysis with detail and accuracy, meeting timelines on each foreclosure file while closely monitoring attorneys and the overall quality performed on all daily job task
8
Skills For MB Foreclosure Specialist Resume
- · Prepare and process all required documents including sale instructions, cancellations and/or postpones prior to the foreclosure sale or auction day
- · Prepares & facilitates all required documents including bid updates, sale instructions, and cancellations and/or postpones prior to the foreclosure sale
- · Assist with managing all auction events by Foreclosure Firm, including processing of asset level information
- · Manages all auction events by Foreclosure Firm, including processing of asset level information
- · Assist with the foreclosure firm outreach for new sale information as well as sales results
9
Skills For Foreclosure Specialist Resume
- · Manage communication with the foreclosure firm for new sale information as well as sales results. Act as main point of contact (POC) for the foreclosure firm as well as auctioneer on day of sale
- Review legal documents in all 50 states according to attorney templates and checking for supporting backup documentation
- · Acts as a central point of contact (POC) for all third party vendors regarding marketing materials
- · Assist with data reconciliation, special projects, and additional support surrounding department needs
- Monitors the attorneys’ performance by reviewing all proceedings, records, and
- · Able to react to change productively and handle other essential tasks as assigned
10
Skills For Home Mortgage Foreclosure Specialist Resume
- Process caseload of 200 active files to ensure execution
- QC Role- QC audit the legal executed documents such as Affidavits, Complaints, Declarations, and Certifications, for accuracy
- Works closely with the Foreclosure legal execution team to maintain a successful pass rate of legal documents
- Manage daily que and meet regular deadlines
- Telephonic communication with foreclosure counsel to resolve complex issues timely and efficiently
- Timely and accurate review and execution of foreclosure-related documents necessary to proceed with a foreclosure action
- Review and resolution of title curative actions in partnership with foreclosure counsel
- Review and resolution of contested foreclosure actions in partnership with foreclosure counsel
List of Typical Responsibilities For a Foreclosure Specialist Resume
1
Responsibilities For Home Mortgage Foreclosure Specialist Resume
- Knowledge of bankruptcy regulations and applied banking application experience
- Foreclosure experience
- Advanced MS Excel experience required
- Foreclosure oversight experience
- Three years collections or customer service experience
- Foreclosure and/or default related experience
- Time management and a strong work ethic
- Prioritize and manage
- Ensure investor deadlines within the foreclosure are met, including but not limited to FHA 1st legal deadlines and FHA eviction 1st legal deadlines
2
Responsibilities For Senior Foreclosure Specialist Resume
- Perform initial review of documents required for litigation, gathering of backup and submission to Tier 2 Reviewer for further review and execution
- Manage a variety of assigned tasks to hold, close or proceed with foreclosure taking action within the required service level agreement
- Miscellaneous telephone activity with borrowers and legal staff, some claims processing
- Execution of various related documents required during the foreclosure process
- Request checks for disbursement of bid deposit, senior lien payoff and settlements
- Knowledge of MortgageServ system or other comparable mortgage software
- Knowledge of legal documentation in reference to foreclosure
- Knowledge of Loss Mitigation requirements in relation to timeliness of foreclosure cancellation as a result of Loss Mitigation
3
Responsibilities For Foreclosure Specialist Comerica Loan Center Auburn Hills Resume
- Read and create emails
- Contact foreclosure attorney to get statuses
- Read and correct legal documents
- Document collection system, and maintain a hard copy of the foreclosure file
- Understand foreclosure legal documents (Complaint, Judgment, Notice of Sale)
- Familiar with state and Federal foreclosure requirements
- Manage standard FCL cases including FNMA, GNMA (FHA,VA,USDA) & Bank-owned loans by actively monitoring each case and working closely with the assigned law firm responsible for the matter
- Foreclosure experience
4
Responsibilities For Foreclosure Specialist / Collections Resume
- Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines
- Follow up on all foreclosure actions daily/monthly to ensure investor guidelines are met
- Ensure accounts are properly documented with actions taken, correspondence, and explanation of controllable vs non-controllable delays
- Move aged accounts to foreclosure sale, addressing low value properties timely, high balance reviews, prepare equity analysis with detail and accuracy, meeting timelines on each foreclosure file while closely monitoring attorneys and the overall quality performed on all daily job tasks
- Ensure the accurate & timely referral to Bankruptcy & Post sale areas by immediately referring the case to the appropriate area upon notification of bankruptcy filing or once the sale is held
- Timely processing of activities & alerts to ensure foreclosure timeline is met
5
Responsibilities For Account Rep Foreclosure Specialist Resume
- Report all FCL sale results within 24 hours of sale as required to the investor/insurers
- Maintain attorney communication via phone and email
- Work with Foreclosure team to ensure FHA 1st legal deadlines are met once the loan is referred to foreclosure, including filing and tracking of any necessary extension requests
- Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure
- Internal/External Contacts: Executive Management, Senior Management, Department Staff, Corporate Staff, Financial Institutions, Investors, Agencies, Approved Attorney Network #WorkWithUs
- Answer phone calls from sellers and buyers regarding the auction process, status, questions and or concerns
- Coordinate and follow up on escalated matters pertaining to a specific property
- Review and verify for accuracy of property data and make changes as necessary
- Manage and coordinate daily updates for future sales of auction properties
6
Responsibilities For Mortgage Lending Loan Foreclosure Specialist Resume
- Input data from Appraisal to internal system
- Obtain photos from Appraisal to load into internal system
- Obtain information from Internal/Seller’s system or attorney to enter into internal system
- Conduct quality control on company website to ensure accuracy for bids, time and location
- Attend department meetings as required for updates in company processes or to discuss concerns and process improvements
- Perform miscellaneous special projects as requested
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook); and familiarity with Fiserv/Loanserv, Vendorscape, Lenstar and LPS Desktop
7
Responsibilities For Mortgage Loan Foreclosure Specialist Resume
- Interact with mortgagors, attorneys, title companies and other vendors
- Moderate to high independent judgment required; apply sound judgment in execution of core job responsibilities
- MSP/ALS - Black Knight
- Proficient in both MS word and Excel. Good communication skills, Great time management skills and ability to multi task within a fast paced environment. Organization is key
- Five years experience Home Equity and First Mortgage foreclosure management
8
Responsibilities For MB Foreclosure Specialist Resume
- Expert knowledge of foreclosure law, terminology, fraud and appraisal problems
- Accustomed to a fast-paced, high-energy work environment
- Understanding of mortgage product including home equity loans and lines of credit, general operation and systemic functions including payment allocation and escrow
- Multi task. Able to pay attention to detail
- Foreclosure/Appraisal Exp
- Proficient in Default management of Equity products and the ALS Platform
9
Responsibilities For Foreclosure Specialist Resume
- Knowledge of Fortracs, Excel, Word, UCSe and other collections software
- Proficient in Microsoft Office products with an emphasis on Excel, Word, Outlook
- An energetic and dynamic professional with a willingness to learn
- Timely and accurate correspondence with internal departments and other stakeholders to maintain high-quality customer service and satisfaction
- Collaborate with team
- Referral Specialist: Work with Document Administration to transfer original documents on all new foreclosure referrals. Complete process for manual review and communicate with internal departments to clear exceptions. Complete process for all manual foreclosure referral uploads into Fortracs/Lenstar. Ensure compliance with all state and investor requirements
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