Franchise Manager Resume Sample
Nyah Mante
64551 Alexzander Village,
Detroit,
MI
+1 (555) 520 6441
Work Experience
Franchise Manager
06/2017
-
PRESENT
Chicago, IL
- Set team objectives, targets, guidelines and review /assess all reports
- Develop the attitudinal , functional and social skills of direct reports on and off the job
- To staff most suitable persons in direct report positions in alignment with the Sr. Manager Retail & Franchise, and Sr. Manager HR
- Previous product development and launch experience in complex products and/or product families
- Knowledge and experience in the product development process
- Experience leading/managing project team
- Experienced knowledge of spreadsheet financial analysis, word processing and presentation software
Senior Franchise Manager
09/2010
-
03/2017
San Francisco, CA
- Good analytical skills and ability to manage and work cross-functionally
- Franchise Marketing & Management
- Setting the franchise ambition for the UK business across the LEGO and Wizarding World franchises
- Developing and managing individual franchise strategies in line with objectives set by UK Executive Committee
- Delivering lifecycle plans with clear KPI’s to meet overarching ambition and franchise strategies set
- Monitor and review trends in product innovation, pricing, marketing and competitor retail activity to ensure learnings are incorporated in to category and franchise plans
- Ensure trust and reliability across UK divisions through collaborative working and consistency of delivery
- Lead key relationships in the UK and with Global Brand teams, ensuring regular communication and alignment on plans and strategies
Franchise Manager Immunology
07/2004
-
06/2010
Houston, TX
- Manage agency relationships across franchises to achieve franchise goals
- Retail & Consumer Products
- Drive our UK Consumer Products business through clear ambition and growth strategies for our WB Kids & Family Franchises, supported by best in-class marketing and retail campaigns
- Lead planning and media engagement for WB Kids & Family Franchise product launches and retail initiatives
- Manage a consistent and strategic line of communication with Customer Marketing, retail partners and licensees to explore franchise opportunities at retail and develop tailored retail programmes in line with franchise ambition and objectives
- Solid experience in a mixture of brand and traditional marketing – developing and implementing ‘lifecycle’ marketing campaigns
- Demonstrates excellent communication skills and forges strong working relationships with key stakeholders, both with internal departments and external partners
Education
University of Maine at Farmington
1998 - 2003
Bachelor's Degree in Engineering
Professional Skills
- Strong leadership skills with ability of influencing at senior levels of organisations
- Strong stakeholder management, negotiation & networking skills
- Excellent negotiation and networking skills
- Profound and settled negotiation skills
- Interpersonal skills and savvy to be in effective Franchise environment
- Marketing solid background: relevant experience in any combination of marketing, brand, innovation and/or shopper
- To help in assessing the suitability of applicants for a Laura Ashley Franchise and providing a view on their retail experience in order to filter applicants
How to write Franchise Manager Resume
Franchise Manager role is responsible for negotiation, software, events, travel, digital, oncology, training, finance, retail, presentation.
To write great resume for franchise manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Franchise Manager Resume
The section contact information is important in your franchise manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Franchise Manager Resume
The section work experience is an essential part of your franchise manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous franchise manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular franchise manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Franchise Manager resume experience can include:
- Effectively use project management skills to lead one or more multi-functional product development or technology development teams
- Good presentation skills and confidence with senior management and external partners
- English and Arabic language skills
- Sales and/or marketing experience in the area of Oncology in MNC pharmaceutical company
- Meeting & exceeding agreed KPI targets for net Sales and profitability
- Working with the Medical department to establish an appropriate Product Medical Strategy
Education on a Franchise Manager Resume
Make sure to make education a priority on your franchise manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your franchise manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Franchise Manager Resume
When listing skills on your franchise manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical franchise manager skills:
- Strong negotiation, presentation, project management, time management and problem solving skills
- Decision Making: Translates strategies into plans that can be effectively executed
- Overseeing the franchise’s marketing budget allocation & drive timely execution and Follow up along with ABP/ALP plans & identified priorities
- To allocate resources per group and ensure effective and efficient, tracking specification, negotiation and implementation of action plans covering
- A high level of commercial and financial acumen with experience in managing a P&L and pricing
- Experienced retailer ideally having completed a store based operational role
List of Typical Experience For a Franchise Manager Resume
1
Experience For Senior Franchise Manager Resume
- Effectively manage budgets, making the right choices and picking the most impactful actions to leverage results even when don’t have ideal resources
- Collaborate across multiple internal teams to align publishing strategies against TWDC priorities, strategies and processes
- Agencies: Local Advertising Agency, Media, Research, Digital, Experiential marketing, Label development
- External: Industry organizations (Advertising, FMCGs), Representatives of local and central authorities, Media, NGOs, Other Big organizations (BPW, IOC)
- Drives and facilitates on-going communication with London-based Franchise team to foster a ‘one team’, collaborative approach
- Influence key partners (Content, IR, Marketing, DCPI Franchise)
- Deep understanding of Star Wars franchise and KPI’s
- Range and SMUs with Range Mgmt. and ensure pre- and re-order buying
- To lead training and development efforts in his/her stores
2
Experience For Franchise Manager Hematology Resume
- To create a high-performance culture at the store by setting clear expectations and targets
- Huge potential to leverage existing customer relationships
- A strategic head as well as an organized mind, able to handle a fast-paced environment
- High level of knowledge of UK retailer base, able to drive product, display and promotional opportunities ahead of the competition
- Weekly/monthly performance management stewardship; revenue, volume, share, transaction metrics
- Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholders
3
Experience For Franchise Manager Immunology Resume
- Stewards commercial strategy and plans with Franchise owners for local market execution (i.e., SSD IC recruitment strategy)
- Responsible for collaborating on the contingency plan to deliver ABP performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing within Chicago Business Unit
- Responsible for collaborating on the contingency plan to deliver ABP
- Company business policy & compliance
- Business Plan Development, Execution, and Alignment Process
- Ensure that store renovations, relocations, closures’ objectives are achieved
4
Experience For Urology Franchise Manager Resume
- Stewards commercial strategy for local market execution with CCR and dedicated Commercial team (i.e., SSD IC recruitment strategy)
- Act as counterpart to local McDonald’s leadership and secure implementation of joint strategies and plans
- Internal: Commercial Manager, Romania and Moldova Marketing Operations Team + occasionally CSE Marketing Team; Commercial Finance – including Commercial Finance Locally and IPM Regionally, K&I Manager, CSE Commercialization, SRA, Technical, Local CIPAC, Other market managers in the BU, BU Customer Director
- CCH: GM and Leadership team in Moldova, Commercial, Supply Chain and other functions in Romania
- Results oriented, team player, creative and critical thinker, ability to work under pressure, ability to manage projects
5
Experience For Assistant Franchise Manager Resume
- Assist in development, communication and driving of long-term strategy for DCPI globally around the Marvel franchise that expands audiences and builds lifelong relationships with fans
- Function in a systems engineering role for product development projects that require the synthesis of multiple technical development efforts into a coordinated whole in order to achieve the desired product functionality and outcomes
- Drive brand life-cycle and long-term content and marketing strategies: ensure these are shared and owned by key stakeholders, getting feedback and ensuring ‘buy in’
- Responsible for the development and execution of a business plan for Shire’s products in specific area of coverage, including annual sales targets and marketing strategies and tactics, which are adapted for local needs but consistent with regional and global ethical standards and strategies
- Work across BBC Group finance teams in the maintenance of the Franchise P&L (PS, Studios, WW) – ensuring that information is being shared and surfaced at each financial quarter
- Guide and initiate effective strategies working with local franchise leads in each territory and across the BBCGroup, ensuring that objectives and long term strategy is relevant and understood and facilitating collaborative working
- Oversee and guide commercial deal structuring and contributing to windowing strategies in line with long term strategic vision and objectives, safeguarding BBC values and ensuring the right value for the IP is being delivered
6
Experience For Senior Franchise Manager Smoking Cessation Resume
- Tracking and measure Doctor Who KPIs across BBC Group to ensure they are being met
- Ensure the franchise vision is being executed by the regional teams at BBC WW and the PS teams in line with the long term strategic vision and objectives, agreed by the BBCGroup Doctor Who board
- Build strong relationships externally and internally. Effectively manage stakeholders within a matrix organization to enable results
- Become responsible for the governance and compliance of the Doctor Who IP, ensuring timely and appropriate sign-off
- Oversee distribution of additional content, alongside Director of Digital and Head of Franchise to deliver against franchise objectives and ROI
- Approve additional activities including commercial products ensuring consistency with the BBC‘s editorial values and guidelines, working closely with the distributor’s marketing and communications teams to ensure a shared vision
- Work with other producers of external content e.g. Warner Brothers; YouTube to deliver content ambitions against BBC Group objectives
7
Experience For Franchise Manager, Mayfair Business Centre Resume
- Ensure that approval is sought for promotional and product materials, in conjunction with the craft departments such as production design, costume, visual effects, in line with the Doctor Who ‘style guide’
- Deliver of all investment non-technical deliverables to deadline, including ensuring regular review meetings to track delivery
- Creating the overall strategy for given franchise products, identifying the market needs, determining the corresponding market and patient share, and permanently searching for new clients and possibilities for further product growth
- Developing and implementing long and short term marketing plans/activities and tactics which optimally correspond to the realization of the budgeted sales and OPEX
- Achieving defined sales targets for allocated products, while maintaining the level of defined product promotion costs and forecasts
8
Experience For Franchise Manager Stills Resume
- Contributing to the overall commercial team strategy through your proactive participation on its leadership team
- Working closely with the pricing team to ensure the profitable pricing strategy for the franchise brands as well as proposing innovative access activities, supporting and collaborating with the Market Access team
- Constantly reviewing the given product’s plans in light of changing commercial and financial circumstances in line with the global strategies in order to introduce & expand use of the product
- Strong verbal and written presentation and communication skills
- Strong attention to detail; organized and manages timelines effectively
- Coordinating the communication of given product-related information/messages across the organization
- Optimize product strategy including timing and SKU/format mix to ensure a complementary consumer proposition at retail, maximize consumer purchase and drive revenue
- Collaborate with franchise content teams to inform decisions for product development based on data
9
Experience For Global R&D Franchise Manager Resume
- Partner with marketing team to develop consumer marketing programs for XLOB key events (e.g. Wookiee Weekend) and publishing specific events (e.g. Star Wars Reads)
- Drive franchise and retail program development with sales and retail marketing teams through incremental placement, advertising and appropriate spending to increase sell-through
- Leverage data from analytics team to Increase SKU productivity
- Investigate new formats to drive incremental revenue
- Develop catalog strategy at key accounts
- Partner with global territories to drive success for key programs and socialize learnings across the world
10
Experience For Franchise Manager Moldova Resume
- Leverage synergies across DCPI to drive incremental revenue (IR, Merch, etc)
- Develop Disney Digital Network Franchise strategy in partnership with cross functional teams
- Develop key insights and use data to tell a story and drive decisions
- Extend strategies globally to provide thought leadership to generate territory growth
- Drives results fast / executes with sense of urgency and accuracy
- Enthusiastic collaborator and team player with a positive attitude
- Keynote, Powerpoint, Excel, Word, and Outlook proficiency
- To ensure reliable and cost-efficient supply of merchandise and responsiveness for requests and complaints of our Franchise Customers
List of Typical Skills For a Franchise Manager Resume
1
Skills For Senior Franchise Manager Resume
- Demonstrate strategic planning and tactical execution capability
- At least four (4) years’ experience in franchise sales & marketing
- Preferrably experience of change management & franchise environments
- Able to understand priorities of the business
- Understanding of the apparel industry and how to analyse the business with “retail math” (ie., sell through, stock on-hand, inventory, and margin)
- Understanding of BBC systems: CILS, SPIN, MediaSilo, PhotoDam, Compliance systems, Share point, SAP
- Collaborating for Value,
- Financial savvy with clear understanding of P&L management & business planning
2
Skills For Franchise Manager Hematology Resume
- To set up a monitoring framework measuring progress on own KPIs as well the franchisee’s KPIs
- To manage the overall Supply Chain from taking and processing of orders to the eventual distribution to Partner markets
- Commercially minded and with a flair for working with numbers
- To assist in the organisation of buying conferences for the Franchisees
- Listens to and values feedback; supports and explains reasoning for decisions
- Out of the box thinking in terms of strategy and tactics plan development
3
Skills For Franchise Manager Immunology Resume
- Independent decision making and judgment
- Possess own transport and willing to travel
- Proactive problem solving, solution oriented
- Ideally have relationships with key partners in each territory
- Developed commercial acumen & analytical capability
4
Skills For Urology Franchise Manager Resume
- Customer and Distributor Management
- Expert in communication at all levels
- Partner with the bottler transition team (who is responsible for transitioning the CCR business to the new bottler) to integrate the franchise relationship/operation elements into the comprehensive transition plan
- Strong alliance and networking capability
- Is an effective mentor and coach to team members
5
Skills For Assistant Franchise Manager Resume
- Provides Bottler performance feedback to Franchise Leadership “serving as voice of the market” for GLCC (Global Customer and Commercial Leadership)
- Ensure execution of the franchise operations elements of the transition plan
- Assesses local Bottler commercial capabilities against established commercial strategies and objectives using the core measures within the Global Commercial Leadership Diagnostic Analysis Model; identifying gaps and develops action plans to improve capabilities
- Work with franchise commercial manager to steward the planning process that is in place bi-monthly, ensuring all customer plans are included
- Be the Subject Matter Expert for Large Store, Small Store and FSOP (Food Services on Premise) Channel Plans and work with respective Directors and their sales teams at bottler to execute the plan. Participate in all channel planning routines from Atlanta
- Monitors market conditions and reports competitive activity to management, Bottler and local associates in order to understand program effectiveness and any implementation barriers
- Be the SME for Large Store, Small Store and FSOP Channel Plans and work with respective Directors and their sales teams at bottler to execute the plan. Participate in all channel planning routines from Atlanta
6
Skills For Senior Franchise Manager Smoking Cessation Resume
- Provides Bottler performance feedback to Franchise Leadership “serving as voice of the market” for GLCC
- Stewards a Planned Volume/Revenue growth of targets
- Align and manage the DMI with the Bottler(s) & the Region by project and strategy. Align Brands investment with the Marketing team and execute national strategies by Region
- Implement management routines with BU/Bottler to ensure strategies and plans are align and implemented, to make sure BP objectives are accomplished, to identify capability needs, to develop plans adjustments, to effectively manage operations resources (DME & investments)
- Leverage Channel Managers and Marketing to secure proper Execution of defined plans with Customer, Consumer, and Shopper
- Set the Market Unit (MU) Franchise Agenda
- To manage the openings of new shops around the World in line with established practice
- Had the confidence, presence and ability to inspire, influence and motivate people
7
Skills For Franchise Manager, Mayfair Business Centre Resume
- Respectful of, and actively solicits, team member opinions
- Has the ability to implement change to positively affect results
- Domestic and International travel is required up to 20% of work
- Experience as Manager in Pharma / Primary Care market leading marketing and sales teams as business unit manager in a medium to large organization
- Advanced knowledge in Office Tools desirable (Excel, Word, PP, SharePoint)
- Expert level in English, written and oral
- Professional experience required, preferably in product management and marketing within consumer goods category such as toys, home entertainment and/or publishing
8
Skills For Franchise Manager Stills Resume
- Experience in MKT
- Has executed a business strategy
- Knowledge of Bottler economics
- Business Knowledge: analytical and proficient on P&L, research, new product development, communication, trade and sales dynamics
- Capability to work with cross-functional teams
- Drive for results: Demonstrates perseverance and resilience in the pursuit of goals. Leverages understanding of key business drivers in own area to get results. Communicates persuasively to win support
- Innovation: Encourages others to constantly look for better ways of doing things
- Collaborating and influence: Collaborates well with others to deliver results. Influences others through reasoning and relationships rather than by using strong pressure tactics
- Supports the franchise leadership team to develop leaders and teams who put customers at the heart of what they do through demonstration the appropriate leadership behaviours, championing the roll-out of training programmes and recognition tools that celebrate success
9
Skills For Global R&D Franchise Manager Resume
- Supports delivery of continuous improvement in Franchise Partner commercial and operational capability through championing the implementation of training programmes and processes and coaching the Franchise leadership teams where appropriate
- Monitor, review & report customer satisfaction metrics, working with the partner to address concerns & improve customer experience
- Influences the Partners leadership team to commit to capital expenditure on both new and existing stores which require renovations
- Works with the partner to review the customer survey feedback, agree actions to address any areas of concern and celebrate successes
- Works with the Business Development team to review new territory and new store locations in line with the strategy and approval process
- Provides market/operational insight into the approval of new stores
10
Skills For Franchise Manager Moldova Resume
- Recommends refurbishments within the account which maximise return on investment
- Supports the entry into new markets by establishing the appropriate M&S support team, setting up joint project reviews with the partner and ensures appropriate bolster support is provided as necessary
- Ensure satisfaction of the Franchisees with Laura Ashley by maintaining and building upon working relationships
- Drive cross-divisional collaboration, joining the dots across all relevant business units and departments in the UK and chairing franchise planning forums
- Lead the Regional Franchise Leadership Team (RFLT), w/ deep understanding & alignment to Regional Strategies, Tactics & KPIs
- Promote the prompt payment of debts to Laura Ashley
- Align KO marketing, KO operation and Bottler interests: it is necessary to promote a collaborative environment, teamwork and think rationally to get to effective solutions
- Create an entrepreneur culture to overcome the “Leader´s and Ship Tank inertia”
List of Typical Responsibilities For a Franchise Manager Resume
1
Responsibilities For Senior Franchise Manager Resume
- To develop and maintain personal relationships with key decision takers on highest possible levels and leverage own senior management higher up
- To support the implementation of the adidas Retails processes to the Franchise business
- To Support high performance culture in the Franchise
- To monitor and report on customers and competitor’s activities and propose/initiate/take actions
- Check list, store evaluation (Ops & VM)
- Corrective action plan & Follow up
- Capability to overcome resistance within bottler system towards investment and capability development. For that purpose is necessary leadership and establishment of a collaborative partnership with the system and inside the company
2
Responsibilities For Franchise Manager Hematology Resume
- Develop good relationships and communication with peers and strategic network in the Bottler. Be on top of processes internally and within the Bottlers to anticipate risks and recommend/take actions accordingly
- The IP business is on a strong growth platform in India
- Opportunity to gain share through focused account conversions
- Crystallize regional and local insight to influence global creative process and innovation
- Develop franchise strategies in line with agreed objectives
- Be the key liaison for partners and stakeholders in the UK i.e. with the DC Franchise Team, Warner Bros. Animation, and TV Animation
3
Responsibilities For Franchise Manager Immunology Resume
- Cultivate close working relationships with all relevant colleagues in Burbank and the EMEA teams. Feed internal franchise stakeholders with insight and inspiration relevant to each franchise, collating market trends, and monitoring the competition. Prepare and present franchise updates to senior management as required
- Work closely with all other relevant Divisions to optimise the franchise, and be the keeper of the Franchise calendars, identifying opportunities to encourage fan engagement outside tentpole moments
- Look for opportunities to express your entrepreneurial spirit! Investigate events, or experiential activities that could have the potential to generate revenue
- Manage the Product Manager – Family Entertainment across Home Entertainment new releases and catalogue for physical and digital, overseeing the setting and adjustment of budgets, campaign planning and execution, and management of key retailer relationships
- In conjunction with the Franchise Manager – Wizarding World & LEGO, manage the Consumer Products Apprentice
- To provide advice to the Franchisees on new shop design, shop layout, product selection and buy levels, product merchandising and pricing, visual Merchandising, marketing/POS material and shop operations in order to maintain the Laura Ashley Brand Image
4
Responsibilities For Urology Franchise Manager Resume
- Manage front-line performance
- P&L management mentality
- To generate all reports
- Had P&L responsibility
- Senior level impact
- Picture of Success
- Drive Market Opportunities identification and Revenue maps. Embed RGM thinking and understanding in Romania and Moldova. Together with Commercial Manager drive and oversee development of right OBPPC strategy and plans in different trade segments to optimize System’s revenue and profit. Leverage relevant studies and analysis to enrich OBPPC strategy
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