Fraud Consultant Resume Sample
Cynthia West
98593 Conroy Crest,
Houston,
TX
+1 (555) 658 0762
Work Experience
Senior Counter Fraud Motor Case Consultant
09/2015
-
PRESENT
Philadelphia, PA
- Relevant fraud experience in the detection, identification, investigation or management of fraud related events
- Customer service or client facing roles within financial services, automotive lending, telecommunications, insurance and/or government/public sector
- Demonstrable critical/analytical thinking and attention to detail
- Intermediate/expert knowledge of credit adjudication processing, policies and best practices
- Intermediate knowledge of AML and FINTRAC
- Knowledge of fraud case management systems
- Knowledge of industry fraud specific identification platforms
- Project management and project delivery methodology skills
Fraud Consultant
01/2009
-
03/2015
New York, NY
- Adaptability to change in a fast-paced dynamic environment
- Able to interpret complex information and articulate client needs
- A strong desire to sell Fraud Solutions
- Understanding of Fraud industry is essential
- Established relationships with key decision makers, within the Fraud industry would be beneficial
- Previous experience selling Fraud solutions, or related sales – Software Sales/Solutions Sales, or consulting within Fraud
- Internal auditing and / or internal controls experience would be considered advantage
- Analytical and critical thinking, close attention to details
- Create and deliver detailed and tailored presentations and solution demonstrations, often conducting onsite audits of potential client’s current solutions
Fraud Analytics Consultant
08/2002
-
08/2008
Boston, MA
- Experience in pre-sales (or post-sales with strong selling aptitude) consulting role with proven success in supporting sales and/or delivering creative solutions that add value to the client’s business objectives
- Relevant experience including sales oriented roles and/or consulting
- Extensive Financial Services domain knowledge
- Travel approximately 25% - 40%
- Excellent planning, prioritization and organization skills, including an ability to work independently and set priorities to achieve desired results
- Significant Financial Services domain knowledge
- Support business development and demand generation activities for fraud & risk analytics across Accenture’s five industry groups, working in close collaboration with Industry Leads
- Bring intellectual capital and supporting asset development for Fraud & Risk Analytics to differentiate Accenture’s Analytics offerings to clients
Education
Southwestern University
1996 - 2001
Bachelor's Degree in Computer Science
Professional Skills
- Along with a competitive salary, Accenture offers a comprehensive package that includes generous paid time off, 401K match and an employee healthcare plan. Learn more about our extensive rewards and benefits
- Demonstrated leadership skills in terms of teaching, guiding, and building consensus on a plan of action
- Creative problem solving skills, with demonstrable experience of driving innovation / change within existing processes
- Excellent shell scripting skills
- Strong communication and influencing skills (both written and oral) with the ability to partner, challenge and negotiate with Senior Management and 3rd parties
- Demonstrates ability to exercise leadership skills through driving project milestones and timelines to completion
- Excellent interpersonal and communication skills (listening, verbal, written)
How to write Fraud Consultant Resume
Fraud Consultant role is responsible for leadership, analytical, software, finance, credit, securities, training, integration, auditing, reporting.
To write great resume for fraud consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Fraud Consultant Resume
The section contact information is important in your fraud consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Fraud Consultant Resume
The section work experience is an essential part of your fraud consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fraud consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fraud consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Fraud Consultant resume experience can include:
- Excellent attention to detail and analytical skills with the ability to rigorously assess options, challenge the norm, evaluate data and suggest appropriate solutions
- Good experience in requirements gathering and business analysis
- Advanced analytical skills in terms of functional, technical and financial information
- Extensive experience of working in IT on Unix platforms either supporting or implementing IBM or Oracle based client/server solutions
- A passion for delivering an outstanding customer experience
- Experience working in Financial Services with knowledge of personal banking products
Education on a Fraud Consultant Resume
Make sure to make education a priority on your fraud consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fraud consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Fraud Consultant Resume
When listing skills on your fraud consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical fraud consultant skills:
- Excellent SQL and shell scripting skills
- Excellent systems administration skills on AIX and Linux
- Excellent systems administration skills on WAS 8.x
- Excellent systems administration skills on Apache Tomcat
- Advanced skills in data analytics, with experience in a data analysis with demonstrable years
- Communicate effectively particularly with external clients and internal colleagues demonstrating the ability to reach the desired outcome
List of Typical Experience For a Fraud Consultant Resume
1
Experience For SIU Medical Fraud & Major Case Consultant Resume
- Build effective working relationships at all levels and take responsibility for internal communications
- Provide ongoing guidance for any occurring problems and issues
- Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
- Decision Maker and Critical Thinking
- Answer inbound phone calls from the existing member base
2
Experience For Fraud Analytics Consultant Resume
- Remain current on trends concerning ID theft and common fraud scams
- 8 Senior consultant only
- Maintain a relationship with law enforcement to serve as their primary contact for investigations. Work with the various agencies on strategies for completing fraud investigations that maximize the likely –hood they are prosecuted
- Provide regular feedback to the Fraud Advisor Senior Director and Advisors Management Team
- Work with the Fraud Advisory team to continue to build a strong collegial working relationship that creates opportunities for knowledge sharing so that the business unit continues to provide valuable services to its clients
- Leverage rule based system and/or neural networks
- Advanced level proficiency in Spanish is required
- Perform business analysis to support the deployment of fraud prevention solutions
- Provides consultation and share industry best practice on solution design options, impacts of modifications on the existing system and how to establish and operate related aspects of their business
3
Experience For Advanced Fraud Analytics Consultant Resume
- Installation and configuration of IBM software, especially AIX, MQ, DB2, Websphere
- Linux – RedHat Linux
- Meet with current and potential Experian clients when needed and perform an initial assessment of current fraud and securities solution
- Analyse and interpret data to unearth weaknesses and assess the causes and advise on current market trends and available Experian solutions
- Present findings and suggestions to clients with ample justification and practical advice
4
Experience For Fraud Technical Consultant Resume
- Understand Experian’s relative attractiveness in the marketplace and develop and implement plans to optimise market share
- Tactical and Strategic Business Development
- Make recommendations to contribute to the development of the strategy for Experian products and services in the local market
- Lead any initiatives to adapt Experian products to meet local needs and requirements
- Develop relationships with key partners and third party organisations
- Principal contact with appropriate organisations, trade bodies, etc. in the local market. Raise awareness of Experian as a market place leader
- Contribute to the development of tactical business plans, undertaking client research and identifying prospects, clients and marketplaces to shape new business sales focus
- Provide excellent customer services support to eligible members
- Internal Influencing and Networking
5
Experience For Financial Services Industry Consultant, Fraud Resume
- Contribute to the development of accurate forecasts and budgets
- Solutions Fraud Intelligence/Management
- Ensure accurate information is passed to colleagues as and when necessary
- Work with key divisions and individuals within Experian in order to develop new Fraud solutions opportunities
- Win new clients across Fraud Solutions markets
6
Experience For Fraud & Financial Crimes Consultant Resume
- Contribute to Group knowledge of Fraud Solutions markets
- Proactive identification and progression through own Personal Development Plan to extend business, technical and interpersonal expertise
- Provide initial, accurate, and timely fraud consultation
- Accurately analyze and explain information found in other various consumer reports
- Understand the FCRA and FACTA legislation as it applies to ID theft and identity restoration
- Participate in QA call review meetings with supervisor/Senior Investigator
7
Experience For Counter Fraud Managing Consultant Resume
- Oral communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification; responds well to questions; participates in meetings
- Vertical Market Penetration
- Fraud operations background
- Tivoli Directory Services
- Serve as the subject matter expert on all questions pertaining to vendor agreements, coding issues and claim processing issues. Maintain open lines of communication with the provider community to address issues and resolve problems quickly and efficiently and to explore additional audit opportunities. Providing oversight and strategic direction in terms of the vendor’s case load
- Gather and analyze data from various sources including (but not limited to) internal as well as clients to analyze solution performance, support the sales cycle through validation analysis, identify new performance indicators and trends, and recommend the introduction of new or modifications to existing business rules, configurations and strategies
- Provide planning, design, development, quality assurance, configuration assistance, application training, problem resolution and second level support to new and existing clients to determine system specifications
8
Experience For Counter Fraud Motor Claims Consultant Resume
- Focus on planning, functional design, functional quality assurance, deployment, and account management activities across multiple fraud solutions
- Develop and sustain an ongoing client support model that includes (but not limited to): regular cadence post onboarding, quarterly business review and annual health check to assess solution performance
- Assist on all functional deliverables to the project team
- Participate in meetings with sales consultants, development and functional leads to determine scope of project, requirements, timelines and assist with the coordination of internal and external prioritization
List of Typical Skills For a Fraud Consultant Resume
1
Skills For SIU Medical Fraud & Major Case Consultant Resume
- Previous experience in data analytics, trend analysis, forecasting, predictive modelling
- Experience working with law enforcement on fraud cases through civil or criminal prosecution
- Experience with person to person payments including Zelle
- Experience in a client-facing role for at least 3 years
- Product knowledge and experience of Equifax’s credit, fraud and authentication products
- Experience in financial services, fraud, investigations, BSA/AML or criminal justice
2
Skills For Fraud Analytics Consultant Resume
- Hands On experience in SQL
- Business operations and risk analysis experience
- Applies best practice and experience in system integration and consults with the client
- Banking fraud operations background
- Proficient in analysing large amounts of data using statistical methods to understand trends and identify anomalies and outliers
- Serves as a high-level business and technical support, providing professional consulting services for their assigned SOW
- Guides the client through the implementation process and eliminating barriers and mitigating risks where possible for the specified SOW
- High performance culture promoting recognition, rewards, and professional development
- Proficient in creating statement of works and design documents
3
Skills For Advanced Fraud Analytics Consultant Resume
- Able to work on multiple projects, working closely with internal departments and third party suppliers
- Identifies specific training needs for clients through-out implementation execution
- Competitive base salary coupled with an attractive role-specific incentive plan
- Industry association/membership; fraud/risk specific
- Exposure to High Availability configurations
- Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or similar certification, desirable
- Competitive base salary coupled with role-specific incentive plan
- Proficient in ‘big data’ analytics technologies
- As subject matter expert in financial crimes
4
Skills For Fraud Technical Consultant Resume
- Excellent English communication skills (written & spoken) and good level of the other foreign language e.g. German, Italian, Russian, French, Spanish would be an asset
- Familiarity with wide array of fraud vendors, tools, applications and solutions (FICO, VISA, TSYS, EMS, Lynx, VRM, DefenseEdge, CardGuard, Determinator, EWS, Detica, etc.)
- Oracle (11g or above) or DB2 database administration skills
- Experience in a fraud-prevention role and the use of fraud-prevention tools would be highly beneficial
- Consultancy experience in a software services environment would be highly beneficial
- Experience in a payments and e-commerce environment would be beneficial
- Proficient in ‘big data’ analytics technologies like Hive, Hortonworks
- Able to understand and build complex nested rules
- Able to liaise with clients, key stakeholders and management team to provide status updates on the progress of pre-sales and project activities
5
Skills For Financial Services Industry Consultant, Fraud Resume
- Able to liaise with all relevant parties to ensure any customer issues are dealt with satisfactorily both pre and post implementation
- Able to quickly learn new applications and functionality
- Able to make efficient use of time and handle multiple tasks at any one time
- Our client base is Global and International travel is required on some projects.
- Travel and perform 3rd shift installs as necessary
- Identifies industry trends, emerging issues, competitive advances and threats. Coordinates with other SAS resources to help define SAS’ position regarding these trends and issues, then aligns SAS’ position based on business unit market requirements
- Technical acumen relating to data management, ETL, data science, analytical modeling, and API’s
- Provide oversight and strategic direction in terms of the vendor’s case load
6
Skills For Fraud & Financial Crimes Consultant Resume
- Understands the client's internal infrastructure, as it relates to a specified SOW, and changes as required to support the conversion/implementation
- Represents the company and the client in status reviews through the project lifecycle for the specified SOW
- Defines, creates and documents deliverables as assigned for the client's implementation tasks
- Consults on planning and execution of client testing tasks regardless of source system. Creates test strategy, approaches and plans as needed for the specified SOW
- Manages implementation activities, such as mock verification, business validation, and production certification, working with the client to ensure successful and timely execution for the specified SOW
- Assists in preparing the client for TS2 data verification process ensuring the client has received preparation activities, such as verification training, onsite support, and issue escalation
- Work with audit team and external audit vendors to identify overbilling, determine data analysis routines and audit approaches
- Perform claims system extracts and create reports, graphs, and charts to timely identify trends and patterns of potential healthcare fraud, waste and abuse. Communicate findings to company management of various areas including provider relations, reimbursement etc
- Calculate overpayments in established fraud, waste or abuse cases. Identify all fraudulent activity included in the case, determine what lines of business were involved in the fraudulent activity, and measure overpayment by means of sampling or complete review. Negotiate settlements with providers
7
Skills For Counter Fraud Managing Consultant Resume
- Gathering business requirements and producing functional and technical sepcifications
- Delivering ‘health-checks’ on existing installations
- Delivering consultancy on IBM technology and related platforms
- Delivering consultancy on RDBMS technology
- Configuring in-house test systems
- Present at industry events as a fraud subject matter expert; including user groups or industry specific speaking engagements
8
Skills For Counter Fraud Motor Claims Consultant Resume
- Installation and configuration of Business Objects reporting software
- Communicate with customers and sales associates on project status and provide subject matter expertise on fraud related projects
- Assist in Integration of the FICO suite of products with backend client systems
- Installation and configuration of FICO software
- Installation and configuration of IBM software, especially AIX, MQ, DB2, Websphere, Linux – RedHat Linux
- Application Server and Tivoli Directory Server
- Installation and configuration of Oracle and DB2 databases
- On and off-site support for FICO products for the duration of the project
- Understanding and communicating both business and technical objectives from multiple perspectives including client view, internal development view, operational and support view
9
Skills For Fraud Client Consultant Resume
- Building relationships with a broad spectrum of stakeholders from senior executive to support desk. Leveraging these relationships effectively to validate assumptions, acquire useful information, negotiate among competing objectives, resolve issues, manage change, agree to direction and achieve consensus
- Proven experience analyzing, summarizing, and presenting analytic findings and recommendations to clients or internal stakeholders for recommendations
- Advanced, demonstrable experience using statistical software and associated analytical language, for example SQL, SPSS, SAS, R
- Hands-on experience in delivering data driven solutions to client
- Demonstrates ability to leverage rule based system and/or neural networks
- Determining customers' needs and desires by specifying the research needed to obtain market information
10
Skills For Consultant, Fraud Management Systems Resume
- Budgeting and Sales Planning
- Facilitating discussions remotely (via teleconference) to obtain approval on the requirements from all stakeholders
- Maintains product management staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results
- Provide a strategy and operational consulting to ensure clients are taking full advantage of their purchased assets
- Determine and present unique approaches that solve a client's specific fraud business challenge through data analysis services (SAS, SQL, SPSS) as well as FICO fraud solutions
- Make use of networking across relevant organisations to gain competitor intelligence
- Support, develop and deliver custom fraud analytical solutions as requested by client
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