Global Process Manager Resume Sample
Roel Dooley
8744 Frances Junctions,
Los Angeles,
CA
+1 (555) 222 7922
Work Experience
Global Process Manager
11/2015
-
PRESENT
Boston, MA
- Identify and define the critical capabilities needed to support Nike’s 2020 and beyond vision. Think strategically and provide input in the requirements and design process
- Assess the impact of these capabilities on Nike’s Fulfillment function globally and locally
- Collaborate across the matrix to design Nike's future ‘node’ requirements and to determine the system, process and operating model shifts required to operationalize
- Leadership Identity to lead and influence others
- Innovation Mindset & Strategic Enterprise Thinking
- Proven ability to navigate complex organizational structures
- Experience in aligning cross-cultural, cross-functional, and virtual teams
- Solid presenter and group facilitator
Global Process Manager
11/2009
-
08/2015
Phoenix, AZ
- Exceptional listening skills, excellent written skills and high profile communication/storytelling skills
- High tolerance for ambiguity, self-directed and comfortable working in ambiguous environments
- Comfort with principles and issues related to Information Technology systems, development, and design
- Functional/Technical skills HR processes and systems
- Negotiation and Organization Skills
- Establishes and manages governance for management reporting capabilities for group performance management, on behalf of the global process owner, related to design of the target organisation, production performance and managing change
- Reinforces the operational risk environment through a continued focus on strengthening financial controls
- Consolidate KPI’s and PPI’s for the functional team and decide on preventive and corrective actions in order to ensure performance in accordance with agreements based on TL’s inputs
Education
Herzing University Madison
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Partner across business users to leverage existing technology to optimize planning solutions and business processes and lead the IT team in implementing those solutions
- Analyze and validate as accurate large multi-step data sets. Advanced Excel and/or Access skills required
- Excellent communication skills with good knowledge of written and spoken English
- Lean Six Sigma – Desired Green Belt or above with experience facilitating improvement methodologies - Project management and experience with process redesign
- Demonstrated knowledge and understanding of the wider business environment; strong business acumen
- Attention to detail and high level organizational skills
- Troubleshoot end user issues, adequately validate PLM changes and communicate effectively to offshore support
How to write Global Process Manager Resume
Global Process Manager role is responsible for travel, digital, design, manufacturing, reporting, training, finance, software, automation, access.
To write great resume for global process manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Process Manager Resume
The section contact information is important in your global process manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Process Manager Resume
The section work experience is an essential part of your global process manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global process manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global process manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Process Manager resume experience can include:
- Experience in designing for and improving process quality, process review and compliance
- Experience in process design and process mapping, ideally within Shared Services
- Experience of Robotic Process Automation (RPA) and digital transformation
- Willing to travel frequently (currently estimated at 30%)
- Detailed understanding of a Global Business Services sub-process Record-to-Report) and the reality of operating it as service
- Detailed understanding of a Global Business Services sub-process (Record-to-Report) and the reality of operating it as service
Education on a Global Process Manager Resume
Make sure to make education a priority on your global process manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global process manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Process Manager Resume
When listing skills on your global process manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global process manager skills:
- Experience: 5-7 years of experience in Finance or Accounting
- Ensure key performance indicators for Talent are globally measured, and reported efficiently and effectively
- Working knowledge of FDA 21 CPR Part 820 Reguirements and Software Validation Concepts
- Engineering management / supervisory experience
- Designs and develops key performance indicators measuring quality and effectiveness of the process on corporate level
- Experience working with global teams and sensitive to a diverse and multi-cultural environment and willingness to travel
List of Typical Experience For a Global Process Manager Resume
1
Experience For Global Process Manager Resume
- Nurture and sustain the global Performance and Succession processes and enabling technologies at Mars
- Assess gaps and/or issues through a global lens, with an end-to-end view and ensure recommended resolutions are aligned with our Global Operating Model
- Guide the design and development of a training curriculum and operational documentation to drive higher adoption of our global process
- Incorporates the use of lean tools to drive continuous improvement & process reliability for molding and tools
- SAP and BI tools; Power BI
- Partner with Global Talent CoE and MAS leader(s) to expand the global footprint of our global standard processes, operating procedures and KPI’s in the Talent space
- Lead specific projects through planning, design, implementation and support across Process, Solutions and Services that deliver against the 1-3 year Talent roadmap
2
Experience For Global Process Manager Resume
- Manage and drive continuous improvements efforts and prioritization with the Talent CoE and Functional Expert Community
- Lead a governance process to ensure consistency and the compliance with global processes and standards across HR teams in the talent area
- Works with Design and Development teams to support the DFX/Specification / Documentation/Introduction and Validation of new tools to site for new products to ensure high levels of process reliability post PQ
- Applies systematic root cause problem solving involving all stakeholders (including key support department team members & tooling / equipment vendors) to meet customer delivery & product quality objectives in the most cost-effective manner
- Lean and Statistical training
- Develop and support the foundation of self-audits and the execution of fundamentals and best practices in the goal of continuous improvement
- Align technology roadmap requirements with Nypro Eng Development staff and Operation’s needs
3
Experience For Global Process Manager Resume
- Implementation of company policies, adherence to all Corporate EHS and cGMP policies
- Other tasks deemed necessary to satisfy business requirements
- Lead specific projects through planning, design, implementation and support across Process, Solutions and Services that deliver against the 1-3 year Talent roadmap. Potential project examples: Optimize the global Onboarding process and delivery; Support embedding Talent processes for additional shared service center deployments globally
- Partner with business stakeholders (CoE and MyP&O) to evaluate and consult on solutions, support business requirements definition and oversee the timely and quality delivery of defined scope
- Lead a governance process to ensure consistency and the compliance with global processes and standards across MyP&O teams in the Talent area
4
Experience For Global Process Manager Resume
- Support the implementation of the solution roadmap for the relevant process domain
- Support the development and coordination to agree KPIs for the service (with both the customer and the oprerations organization)
- Support the development of solution and system requirements to enable design and build
- Ensure compliance of sub-process solution against the overall solution governance framework
- Implement continuous improvement iniatives
5
Experience For Global Process Manager Resume
- Support the transition of activities and ensure knowledge retention
- Act as a subject matter expert in a (sub-)process area (Record-to-Report)
- Experience of solution governance (incl. build of enterprise model, functional advice for process content), data for the end-to-end solution and prioritising demand
- Act as a subject matter expert in a (sub-)process area Record-to-Report
- Project Management running process improvement projects. Includes improvement analysis, running process workshops to map out as-is and define to-be processes, documenting, implementing and monitoring processes
6
Experience For Global Process Manager Resume
- Stakeholder Management identifying and working collaboratively with business stakeholders across all departments. Partnering with management, IT, process owners and other stakeholders to identify information and process requirements. Keeping management up to date on ongoing projects and status
- Setup, mentoring and training of a process community/network across Marel. Provide process training, provide a process toolbox of best practices, and provide support / updates to the process community/network. As well, lead the central Business Process Management team with 3 direct reports
- Good and practical knowledge of Lean philosophy, tools and methods
- Proven ability to think strategically: establish and articulate a vision, set goals, develop and execute strategies, and track and measure results
- Proven ability as a self-starter and to complete projects and achieve results in an ambiguous work environment
- In-depth knowledge of business processes and the principles and practices for planning, managing, documenting and implementing processes
- Understand and organize complex technical information into simple language
7
Experience For Global Process Manager Resume
- English – B2 (fluent)
- German – advantage
- Experience supporting a global PLM application in an active Engineering, supply chain and manufacturing medical device global environment. This includes managing security, workflow maintenance, monitoring weekly maintenance activities, customization development and technical development partnership. Hands on user organization and follow-up for new or In process projects
List of Typical Skills For a Global Process Manager Resume
1
Skills For Global Process Manager Resume
- Experience prioritizing and making tough choices amongst multiple priorities and with influencing partners to set priorities
- Experience preparing and presenting PLM training materials to a global, multi-language, cross functional, audience
- Support the revalidation and development of the Bank's group performance management framework and reporting requirements
- Professional experience in analytics/logistics /planning/other relevant field, preferably with a large corporate entity
- Strong understanding of Demand Management theories and practices
- Strong understanding of Supply Chain theories and practices
- Strong understanding of PLM theories and practices
2
Skills For Global Process Manager Resume
- Strong understanding of Product Lifecycle Management
- Experience leading major communication, program implementation and change management activities
- Develop x-functional and x-geo relationships as well as Vendor relationships required to ensure effective and efficient process and program execution
- Extensive experience of the Accounts Payable /Invoice to Pay(ITP) function
- Ideally some experience of process design and improvement
- Ideally experience in Project Management
- Facilitating Global workshops
3
Skills For Global Process Manager Resume
- Supports the development of training programs and core competencies for the Mold/Tooling Engineering staff
- Ensure the management reporting capabilities and services are fit for purpose to support group performance management, measurement and monitoring framework
- Partner across business users in the Quality, Regulatory, and Engineering areas
- Collaborate with functional and technical partners to develop realistic implementation from requirements gathering to solution and design to SOP documentation
- Analyzes key performance indicators results and identifies gaps and deviations in existing processes/instructions
- Provide oversight of the BaU delivery of management reporting services and adhoc analytical requests,
- IT savvy with a keen interest in leveraging IT functionality to drive business value
4
Skills For Global Process Manager Resume
- Implement and monitor key performance metrics focused on improving efficiency and capacity, overall flow, and delivery of product
- Build relationships with internal customers and partner departments supporting requests as required
- Be an escalation path to address systemic issues and/or unlock resourcing needs
- Ensures that there is regular communication & coordinated planning of projects and initiatives at assigned sites
- Support the assessment of resource loading
- RJG Master Molder 2 or 3 Training
- Identify process improvements that simplify system or business processes and reduce costs
- Prepares and governs process strategy on corporate level
5
Skills For Global Process Manager Resume
- Designs, develops and actively drives implementation of improvement changes in processes, sub-processes and process related requirements according to valid corporate standards, in order to increase the efficiency of the process execution
- Steering of virtual Process Improvement Team (up to 15 people) and leading of Global Process Community (open community of experts)
- Develops content of process relevant training material and contributes to Quality Academy roll-out
- Coordinates, organizes and steers activities related to Communities of Practice (CoP) and Process Improvement Team (PIT)
- Manages process documentation on corporate level
- Provides consultancy in assigned processes
- Proposes and controls optimization measures
- Maintain an agreed target end state of MR capability to guide continuous improvements
6
Skills For Global Process Manager Resume
- Establish and manage a roadmap of projects and initiatives to move from the current state to the target state to continually enhance the performance of the MR processes
- Ensure robust change governance to ensure continuity in service quality and improvement
- Experience supporting ASCP R12 in a distributed server environment within a large scale, global organizational structure. Ability to troubleshoot and explain in detail supply/demand, forecast consumption, safety stock, lot size, sourcing results and identify irregularities that require resolution
- Determine resolution paths and manage through available support functions and options i.e. Hosting Vendor Support/Software Provider Support/Internal profile option change/attribute update
- Working knowledge of eBS and Agile implemented functions with an emphasis on how Demantra and ASCP are impacted by functionality such as item attributes and sourcing rules
- Document and communicate business requirements to a technical audience while also being able to communicate technical information, in colloquial terms to the business community
- Experience preparing and presenting ASCP and Demantra training materials to a global, multi-language, cross functional, audience
- Work as both a leader and contributor on cross functional global projects and be a good teammate
7
Skills For Global Process Manager Resume
- Desire to be a good teammate and promote a positive culture
- Experience Talent Acquisition, Talent Management and/or other HR functions with HR technology
- Growth mind set with ability and desire to learn and master new concepts and technologies
- Work as both a leader and contributor on cross functional global projects
- Desire to be a team player and promote a positive culture
- Collaborate with a global, cross functional team
- Technology savvy with a keen interest in leveragingTechnology functionality to drive business value
8
Skills For Global Process Manager Resume
- Collaborates, in a matrixed environment, with multi-cultural and remote peers/ project teams
- Demonstrated ability to work interdependently, working in partnership across boundaries with strong influencing skills while building trusting and credible relationships
- Strong appreciation for Mars, Incorporated culture, principles, strategies and philosophies
- End to end knowledge of supply chain operations and systems
- Comfort with principles and issues related to Information Technology systems and Website, development and design
- Co-Deliver defined capabilities that connect process design & execution, people and technology and is globally consistent & locally relevant
- Drive compliance with the global governance and intake process to ensure adoption of standard processes within Nike’s Inbound Logistics teams
9
Skills For Global Process Manager Resume
- Connect subject matter experts, share insights and best practices around the world
- Lead and manage Inbound Logistics projects
- Process improvement - design, development and implementation of process improvement(s) in Operations (at least two projects with impact on quality of operations)
- Identify, manage and drive standardization and improvements to the Global Process Definitions (“GPDs”) and associated Application Functional Designs
- Assist with definition of KPI metrics. Monitor service levels and performance targets and initiate mitigations where needed
- Lead teams in process development and improvement by assessing different alternatives, performing impact analysis and driving to buy in for proposed solutions with key stakeholders. Effectively manage these changes
10
Skills For Global Process Manager Resume
- Facilitate workshops that leverage Lean tools to map end to end processes to mitigate process risks, assess improvement opportunities and assess alternatives. This includes root cause analysis when issues occur in a process
- Functional leadership for supporting application(s) dealing with senior stakeholders on application maintenance and improvement
- Work with AtR GPO to plan future automation and technology enablement
- Translate business requirements into technical capabilities and partnering with CIS, drive the implementation of technology solutions to enable automation and controls including training on solutions implemented
- Facilitate knowledge transfer and provide trainings to Lisbon BSC including Business Process Managers and Local SMEs on the GPDs, global standards and methodologies
- Support GPOs in transition activities including evaluation of Standard Operating Procedures readiness
- Coordinate workshop and process sessions (i.e., process walk-throughs, readiness assessments and local process definitions)
- Continuously scan the external environment for innovative technologies that align with our Talent strategy
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