Institutional Support Resume Sample
Lucas Cartwright
486 Damien Plaza,
New York,
NY
+1 (555) 193 6712
Work Experience
Institutional Support
08/2015
-
PRESENT
New York, NY
- Familiarity with Laulima
- Research or direct practice experience in public child welfare
- Knowledge of quantitative and qualitative data analysis software
- Work experience in higher education with responsibilities for fiscal or financial administration or management
- Knowledge of the University organization and of Board of Regents, Executive and Administrative personnel policies, procedures, and practices
- Experience with system integration requirements and considerations
- Experience in athletic administration in a University setting
- Experience in athletic administration at the NCAA Division I level
Education
Amberton University
2010 - 2015
Science's Degree in Business Administration
Professional Skills
- Demonstrated ability to be an independent decision-maker. Strong organizational skills while managing and prioritizing multiple projects
- Experience or skill with photography/video editing and/or social media writing skills
- Prior experience working with older adults
- Demonstrated knowledge and experience using Microsoft Office Excel and Access software
- Experience in a post-secondary educational institution that demonstrates knowledge of EEO and human resources issues
- Experience with unionized employees which demonstrates knowledge of the conditions and services typical for unionized work environment
- Experience in post-secondary institutions which demonstrates knowledge of conditions of services typical for University or College level employee groups
How to write Institutional Support Resume
Institutional Support role is responsible for education, responsible, business, administration, administrative, social, accounting, public, analytical, interpersonal.
To write great resume for institutional support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Institutional Support Resume
The section contact information is important in your institutional support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Institutional Support Resume
The section work experience is an essential part of your institutional support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous institutional support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular institutional support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Institutional Support resume experience can include:
- Evidence of ability to effectively perform work under conditions of multiple priorities, deadlines, and interruptions
- Demonstrated experience working in a college or university academic department and/or business office setting
- Strong background and experience working with a computerized human resources information system such as PeopleSoft, database programs, Microsoft Word and Excel
- Six months professional experience in personnel, benefits, or management information systems or equivalent education/training or experience
- Experience in a higher education institution that demonstrates knowledge of civil rights compliance and/or advocacy in such environment
- Demonstrated experience with administrative policies and procedures of UH, RCUH, and/or UHF
Education on an Institutional Support Resume
Make sure to make education a priority on your institutional support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your institutional support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Institutional Support Resume
When listing skills on your institutional support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical institutional support skills:
- Advanced Excel skills, including demonstrated ability to utilize and develop complex formulas
- Demonstrated ability to effectively interact with other entities within UH
- Demonstrated organization and project coordination skills
- Responsible for providing assistance in the development and implementation of opportunities for personnel interested in developing grant seeking/writing skills
- Experience in prioritizing and handling multiple tasks
- Experience in a post-secondary educational institution that demonstrates knowledge of EEO and human resources
List of Typical Experience For an Institutional Support Resume
1
Experience For Institutional Support Representative Resume
- Excellent communication skills to effectively deal with parents, staff and the community
- Strong presentation and facilitation skills with emphasis on education and training for a variety of constituencies
- Demonstrated experience with UH fiscal system of PeopleSoft, Kuali, and/or eThority
- Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations
- Maintains effective relationships with various networks and have the skill, knowledge and diplomacy required to represent Hawaii Community College
- Effectively resolves complaints
- One year of successful office experience in a higher education institution setting, including accounting, purchasing, personnel, and record keeping
- Hands on experience with managing websites with a CMS solution (preferably Wordpress) for creating and publishing content
2
Experience For Institutional Support Resume
- Experience in using personal computers and word processing, accounting, and database software applications
- Experience maintaining webpages. Working knowledge of legal terms
- One year of experience managing multiple state and/or federal budgets in a business office setting
- Knowledge/Experience in interpreting collective bargaining agreements
- Experience using Windows operating system and Microsoft Office applications
- Experience working with Native Hawaiians
- Experience generating forms related to purchase order/invoice payments
- Experience generating forms related to overload and casual hire appointments
- Experience using graphics software, email, and social media tools such as Facebook, LinkedIn, Twitter, Constant Contact (and/ or others)
3
Experience For Institutional Support Representative Resume
- Demonstrated ability to plan, organize, and direct the administrative business of an active office setting
- Demonstrated ability to prepare, implement, monitor, and safeguard budgets, payroll, personnel, purchasing, equipment, contracts, and other financial records
- Demonstrated knowledge of database management, data mining software, financial systems, and spreadsheets
- Experience maintaining web pages
- Some experience working in University fiscal environment
4
Experience For Institutional Support Resume
- Knowledge of basic accounting and fiscal operations and experience with budget preparation
- Professional experience in student affairs administration, in a higher education setting or a large multi-facet enterprise, or equivalent organization
- Experience in a book publishing environment
- Experience working with information technology organizations
- Familiarity or work experience with the Banner Registration System or cashiering registration at an institute of higher education
- Some experience working in the University's fiscal environment
- Experience with and/or knowledge of the University of Hawaii's policies and procedures pertaining to business and finance
5
Experience For Institutional Support Representative Resume
- Previous experience using a human resource information system
- Experience in a variety of health care (private sector) organizations in a decision-making capacity
- Experience working with federal, state and private sponsored agency policies, procedures, rules, regulations; and State and Federal laws
- Experience working in higher education student services
- Work experience in a legal office in performing tasks associated with litigation, contracts review, and legal office management
- Experience in office management, accounts management, and budgeting
- Demonstrated ability to articulate ideas clearly and accurately in writing and verbally in correspondence, reports and/or other related documents
6
Experience For Institutional Support Resume
- Provides excellent customer service with an understanding and respect for diverse cultures and backgrounds of students
- Experience with data collection and analysis techniques and approaches
- Demonstrated ability to use spreadsheets (Excel) programs for financial analysis and database software (FileMaker Pro) on a personal computer
- Demonstrated awareness of ADA compliance, web privacy and copyright requirements
- Demonstrated ability to interpret and present information and ideas
- Experience with UH and RCUH fiscal and travel documents
- Professional work experience in an academic/university environment, preferably in an Ocean Science related field
- Some experience in human resources at a college/university
7
Experience For Institutional Support Representative Resume
- Experience in University of Hawai‘i administrative policies and procedures
- Experience with the Kuali Financial System (KFS)
- Experience in FERPA and HIPAA regulations and other federal guidelines that impact medical privacy, higher education, and student affairs
- Experience in customer support and working with different levels of people in a large and complex organization
- Knowledge of or experience with typical activities of a university academy for creative media department
- Knowledge of or experience with typical activities of a university theatre or dance department
- Additional years of experience in project coordination or administrative services
- Some knowledge and experience with generally accepted financial policies and procedures
8
Experience For Institutional Support Resume
- Familiarity or work experience with the Kuali Financial System
- Some experience with UH, RCUH and federal budget requirements
- Experience and familiarity with PeopleSoft and/or Kuali software
- One (1) year of progressively responsible professional experience with responsibilities for human resources functions
- Knowlege/Experience with University of Hawaii administrative policies and policies
- Experience in human resources data systems (e.g., PeopleSoft, SECE, NeoGov)
- Experience in financial management systems (e.g., Kuali Financial System)
- Professional work experience in an academic/university environment preferably in an Ocean Science-related field
- Experience with UH and RCUH fiscal documents
9
Experience For Institutional Support Representative Resume
- Research and identify grant funding opportunities and analyze if the opportunities align with institutional programmatic needs and strategic priorities
- Demonstrated ability to manage multiple, on-going and complex cases of Title IX -related incidents and complaints, or related complex incidents and complaints
- Establish and maintain good relations with vendors regarding clarifications of quotes, purchase orders and payments
- Demonstrated ability to use a variety of computer and research tools including spreadsheet software
- Demonstrated ability to develop training materials and conduct training to programs and other related staff
- Progressively professional experience in working with faculty and students in a university setting
10
Experience For Institutional Support Resume
- Coordinates and cooperates on the essential functions listed above with the administration, fiscal and HR of co-administered program staff as appropriate. (RA)
- Demonstrated ability to develop and conduct public presentations for a wide variety of stakeholders
- Manage multiple work priorities and projects
- Working knowledge of responsive design concepts and considerations for publishing content on mobile devices
- Working knowledge of legal terms
List of Typical Skills For an Institutional Support Resume
1
Skills For Institutional Support Representative Resume
- Demonstrated ability to effectively interact with other entities within UH and RCUH
- Strong computer skills, proficiency with word processing spreadsheets and presentation software
- Coordinates regular meetings/ conferences by planning, scheduling, preparing agenda among others and effectively communicating with team members
- Demonstrated ability to provide leadership and promote effective team relationships at all levels of an organization
- Prior university experience in financial management
- Prior university experience in grants management
- Effectively work with multiple PIs and FAs across different disciplines and departments, and manage multiple projects and deadlines
- Demonstrated experience organizing data for analysis, using pivot tables or equivalent
- Demonstrated ability to operate a personal computer and apply spreadsheet and word processing software
2
Skills For Institutional Support Resume
- Working knowledge and experience using collaboration and issue/bug tracking tools such as Atlassian’s Confluence and JIRA
- Accounting experience in higher education and/or governmental accounting
- Experience in medical billing, including patient/client collections and health insurance billing
- Familiarity or experience in a higher educational and/or a book publishing setting in business administration/accounting or related field
- Extensive experience writing, editing at multiple levels, and proofreading a variety of technical materials
- Additional training or experience in medical record keeping
- Experience with the subject matter of sexual assault, sexual harassment, relationship violence and staking in a university or college setting
3
Skills For Institutional Support Representative Resume
- Knowledge and experience preparing extramural grant proposals and managing extramural grant awards
- Experience with using word processing, spreadsheet, and database software
- Engages in grant writing, preparing reports and contracts, and other administrative responsibilities to support the strategic priorities of the College
- Supervises and directs the campus mailroom and central receiving operations by providing for the orderly receipt of mail and goods delivered by vendors
- Mid-to-high level administrative experience in a university or other similar research setting
- Experience in the process and forms required for ordering equipment and supplies in the UH and RCUH systems (online or offline)
- Experience using ORS MyGrant system
- Experience working with diverse professional and clerical staff
- Experience working at a professional level in higher education
4
Skills For Institutional Support Resume
- Experience in training subject matter expertise to others
- Experience working with General, Special/Tuition, RTRF, and extramural funds
- Professional experience in an organized research unit in a higher education setting or a large multi-facet enterprise or equivalent organization
- Experience working with General, Special/Tuition, RTRF, and/or extramural funds
- Knowledge of and/or skill to apply various academic writing style guidelines
5
Skills For Institutional Support Representative Resume
- Manages office budget and is responsible for procurement of equipment, goods and services and securing travel arrangements
- Functional knowledge of principles, practices and techniques in procurement demonstrated by knowledge, understanding and ability to apply concepts, terminology
- Approves and authorizes the purchase of goods and services, including repair and maintenance contracts, up to $25,000.00
- Establishes and continues effective working relationships with Union representatives to ensure that UH is represented in its best interests
- College health care experience
- Experience with medical practice management software and electronic health insurance claims submissions
6
Skills For Institutional Support Resume
- Experience with the Kuali Financial System
- Experience in data analysis within the University of Hawaii
- Demonstrated ability to utilize grant and research tools
- Evidence of ability to work in a collegial manner with peers, faculty, department chairs, student support services professionals, and administrators
- Experience working with databases, word processing and spreadsheet applications using a personal computer
- Experience in using accounting and data base software applications
7
Skills For Institutional Support Representative Resume
- IT audit experience including performing IT general control and application control reviews
- Experience with predictive analytics and other modeling techniques
- Experience in administering research grants and contracts preferably at a higher educational institution
- Experience working with the Research Corporation of the University of Hawaii Financial System
- Experience in administrative and fiscal support of research programs in an academic environment
8
Skills For Institutional Support Resume
- Experience with University on-line systems, including, but not limited to Kuali Financial System and eTravel
- Experience in drafting documents like MOU’s, other memos, and policies and procedures
- Experience in agency staffing or project management
- Experience with or knowledge of nursing education programs and field placement activities
- Experience with University accounting system
- Extensive experience with grants management and administering research projects
- Experience in government accounting
- Accounting experience in higher education, governmental accounting or public accounting
- Experience in the successful development and implementation of educational and training programs
9
Skills For Institutional Support Representative Resume
- Experience managing a Human Resources office
- Knowledge of and experience with university administrative and procurement rules and regulations
- Knowledge of and experience with UH and RCUH fiscal systems and of their rules, regulations, policies, and procedures
- Experience managing and/or providing administrative services for Organized Research Units at an institution of higher education
- Specific experiences in fiscal and personnel administration
10
Skills For Institutional Support Resume
- Administrative experience with academic and support programs in a multi-campus public university
- Experience in marketing new intellectual property and negotiating technology licensing agreements
- Experience working with databases, word processing and spreadsheet applications using a computer
- Previous work experience on a federally funded interdisciplinary training program dealing with families and children with special health needs
- Work experience relating to registration cashiering at an institute of higher education
- Experience working with or investigating cases of sex-based discrimination, harassment, or violence in higher education
- Analytics experience with unemployment insurance data or workforce training programs
- Experience in working with core partners of the Workforce Innovation and Opportunity Act
List of Typical Responsibilities For an Institutional Support Resume
1
Responsibilities For Institutional Support Representative Resume
- Demonstrated effective project management, organization, and analytical skills
- Excellent word processing and graphics skills; ability to use spreadsheet software
- Demonstrated ability to communicate effectively orally and in writing and to interact well with a variety of constituents
- Able to communicate effectively with the public
- Demonstrated ability to operate spreadsheet applications
- Working experience and ability to produce accurate and clearly written documents and reports
- Work occasionally outside of normal working hours, including evenings, weekends, and holidays, as needed for program priorities
2
Responsibilities For Institutional Support Resume
- Responsible for exercising tact, diplomacy, and good judgment in relations with others and in written and oral communications
- Assists with the development and monitoring of the Office for Institutional Effectiveness Comprehensive Program Review
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, orally and by preparation of reports and other materials
- Designs basic strategies and or procedures to support institutional effectiveness initiatives
- Assists with fostering effective working relationships to include senior leadership and internal and external groups and colleagues
- Coordinate and implement computer related support services to improve overall effectiveness and efficiency in the areas of fiscal and administrative functions
- Experience with working with and creating spreadsheets (i.e. Excel)
- Field work experience, including research and survey support
3
Responsibilities For Institutional Support Representative Resume
- Experience working on Maunakea; knowledgeable about the significance of Maunakea
- Experience with processing permit applications for compliance
- Community and educational outreach experience
- Establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members and individuals
- Assists department and program personnel by advising on proper procurement procedures required for purchase of goods and equipment
- Demonstrated ability in spreadsheet software
4
Responsibilities For Institutional Support Resume
- Experience in large volume ticket sales, cashiering or associated cash accounting
- Work related experience in a ticket sales environment, ticket office, athletics department, and/or sports organization
- Work related experience in customer service
- Work with multiple priorities, deadlines and frequent interruptions
- Operate a personal computer and efficiently apply word processing, database, spreadsheet, and presentation software
- Demonstrated ability to build relationships and establish collaborative partnerships across the institution
- Demonstrated ability to act independently, take initiative and exercise sound judgment
- Demonstrated ability to work with highly confidential information and manage complex and highly sensitive situations
- Maintains effective professional relationships with departmental personnel, personnel in other University offices, State agencies, vendors, etc
5
Responsibilities For Institutional Support Representative Resume
- Analyzes work flow and makes suggestions to improve efficiency, accuracy, or effectiveness
- Working knowledge of principles, practices, techniques of general HR policies/procedures, rules, regulations governing HR management
- Assists in assessing, analyzing and advising on a variety of personnel situations by interpreting appropriate policies, procedures, and/or guidelines
- Responsible for accurate recording and reconciling of all investments to the University’s accounting system and financial institution statements
- Supervise the clinic reception desk operations, including staffing, training, and customer service provision
- Ensures timely submission of reports on line or by mail according to the funding agency instructions and deadlines
- Responsible for monitoring budget expenditures and personnel allocations in accordance with spending plans and UH/RCUH policies and procedures; advises faculty and administration of status and recommends changes as needed
- Assists in the administration of the dept’s athletic insurance coverage policy, ensuring proper filing of all athletic related insurance claims
- Compiles the various sections of research grants, and prepares presentations by evaluating text, graphics, and binding
6
Responsibilities For Institutional Support Resume
- Reviews and approves all transactions utilizing extramural funds to ensure compliance with sponsoring agencies' approved budgets
- Reviews and approves all personnel transactions utilizing extramural funds to ensure compliance with sponsoring agencies' approved budgets
- Monitors extramural expenditures and control of spending in accordance with extramural funding expenditure plans
- Responds to hotline questions, resolves problems, test solutions, develops procedures for field units to follow regarding transaction processing
- Assesses existing and emerging financial issues for projects (i.e. Natural Sciences grant, ONR grants, etc.)
- Prepare short- and long-term financial reports relating to contracts and grants operating accounts
7
Responsibilities For Institutional Support Representative Resume
- Assist in providing fiscal training and guidance to PIs, PDs, and administrative staff
- Review personnel documents relating to the hiring of grant personnel paid through extramural funds
- Communicates with fiscal specialists at funding agencies, especially Consortium members, for special actions
- Prepares financial reports in accordance with funding agency requirements and deadlines
- Develops and maintains positive working relationships between the Dean’s office, SOEST departments and research units and campus offices
- Learns and applies methods, techniques, and principles of the specialty area and keeps abreast of emerging changes and updates
- Receives training relative to policies and procedures of specialty area
- Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with business management
8
Responsibilities For Institutional Support Resume
- Familiar with and knowledgeable about literature searching, sponsor grant regulations and interpretation of data
- Provides guidance in the preparation of requisitions, purchase orders, payment requests, and hiring personnel as they impact extramural awards
- Administers purchasing policies and regulations within established budget limitations
- Provides advice, guidance, and instruction to employees responsible for financial matters affecting extramural awards throughout the UH Hilo
- Consults with HR representatives throughout the university to ensure usability and user buy-in/understanding
- Provides professional support on HR matters, leading projects and initiatives as assigned
- Provides assistance in reviewing grant proposals and provides consultation to faculty, staff and administration as appropriate
- Assists in coordinating information, research and comments related to grants; develops and maintains databases to monitor various grants
- Assist administrators, faculty, and staff with developing fundable grant proposals that meet the College’s strategic efforts
9
Responsibilities For Institutional Support Representative Resume
- Reconcile external program student account balances with internal cashiering system data; make adjustments as appropriate
- Determines the amount of fund investment to maximize income by frequently reviewing revenue and expenditure status and fund reserves
- Directs and coordinates all Student Housing functions and responsibilities related to the bond system
- Develops budgetary instructions for all student housing programs and cost centers
- Extensive knowledge of the principles and practices of asset, liability, revenue and expenditure accounting
- Extensive knowledge of principles and practices of federal and other extramural funding administration
- Provides administrative support for completion of projects related to Academic Personnel and Course Scheduling
10
Responsibilities For Institutional Support Resume
- Assist in routing contract/grant proposals through the ORS MyGRANT website
- Serve as Assistant Fiscal Administrator to approve purchases and payment transactions within purchasing authority
- Create and maintain cost sharing and FTE worksheets and internal controls
- Maintains and follows current federal and state guidelines for grant administration and personnel actions
- Supports the Director of Fiscal Administration in project administration and other tasks that directly affect the Fiscal offce, such as preparation of financial reports
- Assists with recruitments, including preparation of job descriptions, placement of ads, scheduling interviews, completion of hiring forms, and relocation reimbursements
- Interacts with a high level of independence with Program Faculty and with colleagues at other institutions in the preparation of budgets, reconciliations, and reports
- Supervises one to two Fiscal staff supporting grant and fiscal administration activities
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