IT Admin Resume Sample

4.8
19 votes
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Jennie Leffler
59634 Lulu Unions,  Phoenix,  AZ
+1 (555) 221 2463

Work Experience


IT Admin Lead
08/2016 - PRESENT
New York, NY
  • Abide by Granite’s Code of Conduct on a daily basis
  • Commitment to conduct Business unit IT operations in a manner consistent with Corporate IT policies, procedures, standards as well as industry best practices
  • Able to commit for 6 months
  • Comfortable learning how to use new equipment/setting up meeting rooms
  • Answer the Vice President of Information Technology’s phone calls, taking detailed messages and ensure they are handled appropriately
  • Maintain a close and highly responsive relationship pertaining to executives’ daily activities
  • Excel based data analysis and reporting
  • Management reporting, graphs, data visualization
IT Admin
05/2012 - 07/2016
San Francisco, CA
  • Wireless Phone support
  • Local phone services
  • Work with GSC&P on recommendation to improve TETRA’s bottom line
  • CAR creation for support of IT
  • Purchase Order creation for support of IT
  • Shared Service (utilizing E1)
  • Address Book changes
  • Add/Remove Hold Codes
IT Admin Assistant
02/2009 - 01/2012
Detroit, MI
  • The ability to attain up to an “Q” access authorization or current equivalent clearance (Secret) granted by another Federal agency
  • Maintains a thorough understanding of IT Services’ organization and service offerings in order to identify how best to address end user technology needs and incidents
  • Understands the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel
  • Assist in formatting and barcoding of final financial statements and other documents
  • Update client monitoring database
  • Project and Operational Support – Providing appropriate technical and administrative support for new systems, applications and projects; participating and advising in the development of new procedures and processes with both internal and external third party teams
  • Security Administration – Responsible for maintaining an accurate database of user access rights and permissions and ensuring that the security policy is closely followed when issuing user and system passwords; liaising with the IT Security department on the investigation of user access anomalies reported by monitoring systems
  • Cell Phones (AT&T, Verizon, Sprint)

Education


San Diego State University
2004 - 2008
Bachelor's Degree in Field That

Professional Skills


  • Excellent writing and verbal communication skills, including presentation skills and the ability to convey technical concepts to non-technical audiences
  • Strong leadership skills mixed with strong teamwork capability; flexibility
  • Excellent understanding and skills of Marriott’s standard office automation applications
  • Advanced troubleshooting, problem solving, and critical thinking skills
  • Internet knowledge and accurate data entry skills
  • Advance Excel experience (creating spread sheets and using formulas)
  • Experience managing and implementing SharePoint/ O365 PowerApps, Power BI, Teams etc

How to write IT Admin Resume

IT Admin role is responsible for teamwork, events, research, reporting, security, purchasing, procurement, database, organization, leadership.
To write great resume for it admin job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Admin Resume

The section contact information is important in your it admin resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Admin Resume

The section work experience is an essential part of your it admin resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it admin responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it admin position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Admin resume experience can include:

  • Strong understanding of hardware, security, and configuration management
  • Preferably experience is gained working with multiple stakeholders
  • Experience Managing SharePoint Search, user-profile services, workflow services etc
  • Advanced technical Microsoft experience with Active Directory, Group Policy and Domain Services
  • Work experience or completion of relevant intern program
  • Office and administrative experience

Education on an IT Admin Resume

Make sure to make education a priority on your it admin resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it admin experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Admin Resume

When listing skills on your it admin resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it admin skills:

  • Capable of communicating effectively at all levels throughout the organisation
  • Capable of communicating effectively with all suppliers and external 3rd parties
  • Solid understanding of data communications, open systems technologies, and internetworking protocols including TCP/IP, FTP, PPP, HTTP, SNMP, SMTP
  • Hands on system engineering and administration, networking or data center operation and support experience, preferably in a Corporate IT role
  • Experience monitoring and supporting production server, high-availability environment and SQL Server clusters
  • Previous experience of working in the IT group

List of Typical Experience For an IT Admin Resume

1

Experience For IT Admin Support Resume

  • Creating presentations as needed, taking and distributing meeting minutes and managing action items as needed
  • Assisting in budgeting using Microsoft Excel and summarizing budget areas on a frequent basis
  • Assisting IT Lead with schedule and tending to the IT staff as well as organizing activities and events for the IT organization
  • Interacting with technology and business leads on supporting IT administrative functions
  • Supporting IT needs from an HR, FINCON and Legal perspective
  • Leading procurement activities as it relates to IT needs
2

Experience For Q Clearance IT Admin Resume

  • Handles routing of correspondence and memos, answers phones, assists IT inquiries when applicable or routes to appropriate personnel; types, copies, schedules appointments and files
  • Orders supplies and assists with maintaining equipment within the department
  • Manages orderly flow of administrative IT documents

List of Typical Skills For an IT Admin Resume

1

Skills For IT Admin Support Resume

  • Understanding and working knowledge of Marriott’s IT policies and processes
  • Updating and adding content
  • Understanding of Marriott’s business processes for hotel operations
  • Working knowledge of iPhone and iPad configurations for enterprise usage
  • Update online catalogs (uploading .jpg & .tif photo files and ftp sites)
2

Skills For Q Clearance IT Admin Resume

  • Appropriate knowledge of Marriott Continent standard applications and supporting infrastructure
  • Detailed Proofreading Ability
  • Microsoft Operating System and Desktop Applications
  • Problem Solving and Initiative
  • Assist Help Desk with reports, AD reports and PC imaging
  • Responsible for system upgrades, administration and monitoring tool (e.g. Microsoft System Center Operations Manager SCOM)
3

Skills For IT Admin Assistant Resume

  • Interact with our user base (corporate and field employees) as needed basis regarding technology issues and escalations
  • Assist in implementing disaster recovery efforts
  • Knowledge of HTML/CSS code .net
  • Comprehensive command of English both written and spoken
  • Works closely with senior IT Administrators, and Group IT Managers in determining future IT needs at the local business location, enterprise initiatives, budgets, forecasts, licensing and asset rotation to ensure profitability and alignment with Company goals and objectives
4

Skills For IT Admin Banamex Resume

  • Organize information and requests in order to manage time and schedules for stakeholders. Coordinate calendars, identifies critical meetings, and ensures meeting materials are prepared in a timely manner. Proactively problem solves and manages calendar and other conflicts
  • Assist in meeting planning for stakeholders, including logistics
  • Respond to first level support calls and create tickets
  • Create and update tools to analyze performances and specific support issues
  • Coordinate information flow for different support team members and customers
5

Skills For IT Admin Support Intern Resume

  • Engage in technology projects requiring constant communication between the IT Team and other business Owners, such as Operation Department, Sales Department and Corporate Offices
  • Help users with issues and requests – ensure timely follow-up is provided
  • Assist with the coordination of new projects and technology deployment
  • Cisco Certified Network Associate - Wireless (CCNA-WL)
  • Riverbed Certified Solutions Associate - WAN Optimization (RCSA-W)
  • Cisco Certified Network Associate - Security (CCNA-SEC)
6

Skills For Enterprise Infrastructure Services IT Admin & Planning Internship Resume

  • Work with centralized tools
  • Basic support and account management
  • Experience with troubleshooting and providing support required in network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation
  • Working knowledge of management agent, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup etc)
  • Work as part of a team, taking the lead where appropriate
  • Adapt to new working practices and technology
  • Work unsupervised and in a high pressure environment
  • Influence group decisions
  • Share point (teamshare) certified steward
7

Skills For IT Admin Lead Resume

  • Knowledge of PeopleSoft accounts payable
  • IP, WINS, DHCP, DNC, etc
  • MS-Office, MS-Outlook, Symantec Backup Exec, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist
  • SonicWall Firewalls and SSL VPN Security Appliances
  • Cisco Firewalls and Routers
  • Cisco Certified Network Associate - Data Center (CCNA-DC)
  • MCSA+VCP, RHCE or equivalent
8

Skills For IT / Admin Staff Resume

  • Cisco Certified Network Associate - Video (CCNA-VID)
  • Cisco Certified Network Associate - Voice (CCNA-V)
  • Employee Master Changes, and Work File Revisions
  • Manage configuration, administration, upgrade and maintenance of SharePoint servers and related infrastructure
  • Research and resolve issues with internal systems as well as those hosted by service providers
  • Maintain uninterrupted production systems and a 99.9% or greater up time
  • Remain on-call for emergencies as part of an escalation schedule
9

Skills For IT Admin Resume

  • Participate in meetings and provide technical assistance and interpretation to executive staff on issues affecting company-wide computer hardware, software, systems, and services
  • Create and maintain corporate server infrastructure documentation (hardware, software)
  • Manage Help Desk activity and performance to ensure quality, responsiveness, by prioritizing tickets and help staff identify, diagnose and resolve technical issues
  • Extensive knowledge and experience with Microsoft SharePoint Server on-Premises, Microsoft Windows Server OS, Microsoft SQL Server, VMWare / Virtualization Hypervisors, etc
  • Direct involvement with 24/7/365 production environments
  • Desired 2008/2012 MCSE certification (Server Infrastructure, Private Cloud, SharePoint)
  • MS-Windows XP Professional
10

Skills For IT Admin Support Resume

  • MS-Windows Terminal Server
  • Monthly Termination Report
  • UDC/UDC Table creation

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