IT Project Management Resume Sample
Lavada Abernathy
339 Tyshawn Radial,
New York,
NY
+1 (555) 801 3405
Work Experience
Senior IT Project Management
07/2016
-
PRESENT
Phoenix, AZ
- Lead the team by properly assigning the tasks to each team member and ensure that all activities are completed within the scheduled due date
- Report status to management on project progress
- Identify and escalate related issues and risks
- Confirm the design of the system. Review and update functional requirements documents for development item
- Deliver future operational flow documents
- Project Management certification. Agile or Six Sigma experience
- Experience with processes and tools supporting Agile methodologies. Ability to understand technical issues, facilitation skills in planning and leading meetings, reviews and retrospectives
- Mentor and coach the team to reach their highest potential. Strong analytical and problem solving skills with a high attention to detail. Shows initiative by anticipating risks, issues and opportunities, and escalating them accordingly
IT Project Management
01/2010
-
02/2016
Boston, MA
- Interface with internal customers regarding project deliverables
- Creation and maintenance of a 12 month Product Release plan including Milestone deliverables by collaborating with leadership team
- Monitor Progress of Release and milestone deliverables
- Prioritize issues by attending change control meetings and ensuring relevant issues are identified as to be added to the release, including adding customer prioritized issues to the release as appropriate
- Gather, Review, and Approve requirements for New Implementation projects for Airline Solution Products to be hosted in Sabre’s hosted environment
- Managing the team member’s career development, skip levels and staff appraisals
- Facilitate training for new initiative owners and project leads
- Establish road mapping for new initiatives
Intern IT Project Management
11/2002
-
08/2009
San Francisco, CA
- Articulate, persuasive, and comfortable interacting with all levels of people. Excellent listener, outstanding facilitation and conflict-resolutions skills, and the ability to work in collaborative environments. Experience with software product development and delivery
- A predisposition to patience and tolerance. Comfortable and articulate in challenging change management scenarios, knowing when to insert self and when to fade back
- Drive cross collaboration within a Scrum Team, Product Owner, Sponsors, Stakeholders and shared services organizations (Design, Legal, Compliance,etc.) by demonstrating people and relationships over tools and processes
- Experience applying a variety of development methodologies including Waterfall and Agile
- Experience with managing Agile development using JIRA
- Managing the planning and tracking of tasks in Innotas
- Coordinating periodic design reviews
- Leading initiatives for client implementations for SaaS based web and mobile products
- Works within the development and implementation process of Sabre’s products and services, usually involving extensive interaction with other members of departmental or cross-functional teams focused on the delivery of new or existing product. Projects are complex in scope
Education
University of Central Florida
1997 - 2002
Bachelor's Degree in Related Field
Professional Skills
- Leads a team responsible for the installation and client acceptance of capitalized equipment, enterprise software system, system integration project or engagement
- Experience successfully completing projects using global virtual teams of internal and external resources; proven experience effectively managing vendors
- Good presentation, communication, facilitation and influence skills; prior experience coaching and training others on project management topics
- Excellent meeting management skills (e.g., agenda, managing expectations, facilitation, follow-up)
- Possess strong interpersonal and communication skills, ability to communicate at all levels and influence others
- Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
- Strong organizational skills with the ability to handle detail and to see the big picture at the same time
How to write IT Project Management Resume
IT Project Management role is responsible for analytical, software, interpersonal, languages, facilitation, organization, technical, english, planning, training.
To write great resume for it project management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Project Management Resume
The section contact information is important in your it project management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Project Management Resume
The section work experience is an essential part of your it project management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it project management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it project management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Project Management resume experience can include:
- Strong collaboration skills required to effectively work across a diverse group including executives, managers and Subject Matter Experts (SME)
- Experience effectively managing RFP process for IT solutions
- Has excellent written and verbal communication skills in both English and Chinese (Mandarin) languages. Any other languages are an additional advantage
- Demonstrates strong aptitude for mentoring/coaching and a passion for development of people
- Professional experience in IT Project Management, including experience in managing multiple IT projects
- Desired agile/scrum skills: decompose the project, write user stories, backlog grooming, iteration/sprint planning, iteration demo and retrospective
Education on an IT Project Management Resume
Make sure to make education a priority on your it project management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it project management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Project Management Resume
When listing skills on your it project management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it project management skills:
- Excellent communication and interpersonal skills to work effectively with team members and leadership, across organization and vendors
- Strong technical skills and relevant experience including knowledge of the Software Development Lifecycle (SDLC) and methodologies
- Strong emotional intelligence, strong interpersonal skills and ability to act judiciously and empathetically
- Good Analytical capabilities & Troubleshooting Skills
- Strong people skills and ability to influence across the organization
- Excellent analytical skills, is detail-oriented and, interacts well with others
List of Typical Experience For an IT Project Management Resume
1
Experience For Senior IT Project Management Resume
- Responsible for building effective, collaborative, high performing teams
- Ensures effective communicates with all project stakeholders including steering committees, core team members and project owners
- Establish performance management and professional development as a priority and ensure that managers and staff are working together on development goals
- Responsible for delivering outcomes tied to business value and focused on optimization of end-to-end process and user experience
- Demonstrated proficiency in project management software, including MS Project and Smartsheet
- Experience with multiple project methodologies, including waterfall and Agile
- Experience in modern cloud based application configuration and integration (e.g. SAP S4 Hana (OTC))
2
Experience For Manager, IT Project Management Resume
- Strategic thinker with demonstrated ability to develop and deliver simplified executable action plans with a positive ROI impact
- Proven ability to attract, lead and grow talent in an organization
- Experience in introduction, optimization and roll out of business systems
- Experience as ScrumMaster, Product Owner or Agile Coach
- Business domain and/or technical experience and process management
- Monitoring and managing program financials and overseeing monthly actual billing
3
Experience For Director, IT Project Management Resume
- Helping the team maximize the visibility of their progress and impediments and removing drag forces and impediments both inside and outside the team
- Working knowledge of Agile project planning, management, and control methods and tools
- Working knowledge of project planning, management, and control methods and tools
- Willing to learn from and freely share knowledge with others, and comfortable participating in cross functional teams
- Working knowledge of business intelligence, business process, and/or correspondence management platforms and integrating systems via API/web services
4
Experience For Principal IT Project Management Resume
- Working with developers and testing functionality
- Troubleshooting / Problem solving
- Leading on-going execution / delivery efforts
- Providing transparency for team execution and on-going performance
- Understanding of SAP OTC processes, standard best practices, and key integration points with FICO and PTP processes
5
Experience For Manager IT Project Management Resume
- Understanding of SAS115 and COBIT
- Working with customers to define requirements
- Facilitating all Agile Ceremonies and overall Agile maturity across supported Agile teams
- Collaborating with divisional and cross-divisional managers to ensure quality and consistency among projects
- Structuring and organizing complex data and execution efforts
- Increasing the Agile maturity and productivity of our Scrum and Kanban teams
- Providing analytical and execution support across a wide range of technology delivery efforts
- Delivering increased transparency and insight across in-flight initiaitves and programs
- Facilitating: Release Planning, Iteration Planning, Retrospectives, Change/Process Management, Ceremonies/Meetings
6
Experience For Contributor IT Project Management Resume
- Assisting the Product Manager with vendor management (SOW process and tracking)
- Updating delivery plans regularly
- Partnering with Resource Managers to ensure high quality associates are staffed / assigned, and that feedback is shared often and regularly
- Developing a community of practice with other SAT/FIMT Delivery Leads and influence advancement of delivery practices across FIMT and with the FIMT PMO
- Consults with individuals and cross-functional teams to implement improved ways of collaborating and developing into high-performing, self-organizing units
- Accountable for developing, managing, and communicating release plan
- Subject matter expert in SharePoint and Project Server supporting the user community, troubleshooting and resolving issues
- Coordination of Release Testing, Beta Testing, and readiness for Deployment / Activation
7
Experience For Director IT Project Management Resume
- Supports the global Standard & Methods team by developing / improving processes, documentation, project management playbooks, lessons learned, etc.
- Plan and administer functions to ensure the O&M of applications including configuration, setup, and updating
- Can cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changing requirements and plans
- Actively assessing and mitigating risks and issues
- Support rollup of dashboards and create materials for Steering Committee meetings
- Give guidance and motivation to the team, by continuous training and performance measurement
- Actively drive the yearly Performance review and target setting process for all direct reports
- Creation and maintenance of a project plan to deliver the product, including milestone deliverables and roles & responsibilities
- Facilitate coordination to prepare environment instances required for testing, document defects and drive resolution
8
Experience For Senior Auditor, IT & Project Management Resume
- Manage deployment activities during the typical maintenance windows which could be after hours or weekends
- Understand and promote the use of applicable internal Sabre tools and techniques, including MS Project
- Active engagement with business teams to ensure access to knowledgeable personnel and execution of program/project planning and organizational governance
- Deep understanding of SAP and SAP Ecosystems
- Under general supervision performs activities coordinating the software and/or hardware release process from development to production
- Host Go-No Go Release Planning meetings to discuss schedule of release and release content
9
Experience For Senior Manager, IT Project Management Resume
- Release and Roadmap status reporting
- Develop project plans, goals, and budgets; identifying resources needed
- Daily administration and monitoring of SFDC software
- Create and maintain Salesforce training materials
- Keep abreast of Salesforce releases, features and best practices. Make recommendations to management regarding implementation as appropriate
- Organizes the interdepartmental activities ensuring completion of the program / project / product on schedule and within budget constraints
- Work closely with revenue management system users during product delivery and after implementation
- Ensure that the resource management function is achieving its goal to balance client project needs and the development needs of employees
10
Experience For Intern IT Project Management Resume
- Ensure appropriate budget development and forecasting for all assigned program and projects
- Responsible for resource management, including resource conflict resolution, for assigned programs/projects
- A core focus on providing great service across stakeholder groups on a daily basis
- Assist with developing roadmaps
- Keep all the core and virtual teams marching to the plan
- Interfaces with the customer, internal or external, regarding project deliverables
- Interdisciplinary background with a focus or particular demonstration of success in engineering, science or finance/economics
- Practice over theory. Active utilization of core Agile framework, successfully managing scrum teams
- Develops and manages the project plan, including the scope, development/delivery schedule, resource requirements and integration efforts
List of Typical Skills For an IT Project Management Resume
1
Skills For Senior IT Project Management Resume
- Possess and applies a knowledge of project management principals, practices and procedures. Analytical skills and a solid facilitator
- Demonstrate good time management, ability to prioritize tasks and to meet deadlines across multiple projects
- Good presentation, communication, facilitation and influence skills
- Excellent skills in IT Program and Project Management
- Strong Time Management, Organization and Execution Skills
- Strong leadership, communication, change management and presentation skills
- Proven experience developing robust plans for managing quality, testing and move to production
- Extensive experience of managing a portfolio of projects to delivery; experience in managing project and service environments
- Proven ability to prioritize key activities within the business while managing stakeholder expectations
2
Skills For Manager, IT Project Management Resume
- Experience with one or more business functional areas (Finance/Accounting, Sales/Distribution, IT, etc…) from a prior internship
- Prior experience with organizational change management and driving adoption; considers the differences in business cultures and adapts as needed
- Demonstrated experience driving significant transformational/operational change
- Experience in a business partner role with demonstrated results influencing global business operations
- Strong, analytical background with experience in one of the following fields: finance, strategy, IT or Project/Program Management
- The ability to work effectively across teams
- Proven 5+ years of Project Management experience
3
Skills For Director, IT Project Management Resume
- Prior experience as a PM
- Prior experience in Global SAP PTP implementations
- Prior experience in Global SAP OTC implementations
- Has fluent written and verbal communication skills in both English and Russian languages. Any other languages are additional advantage
- Participating in governance, prioritization and planning efforts across the portfolio
- Validating processes are working for the team and promote team ownership and improvement of the process
- Ensuring effective coordination, status reporting, and stability of project and/or programs
- Five (5) years’ experience in planning, implementing, maintaining and growing capabilities within relevant discipline
4
Skills For Principal IT Project Management Resume
- Experience in forecasting, accruing and actualizing budgets
- Proven leader who embraces technology leadership and has an in-depth understanding of how to create high performing teams within the Agile framework
- Experience in an Airline or software provider (Sabre, Amadeus) preferably on Network Planning, Scheduling or Market Intelligence
- Able to demonstrate bringing teams together toward a common goal who are not directly reporting to the project manager
- Experience working in a matrix organization and supporting virtual distributed teams
- Experience with managing high performing teams and direct reports
5
Skills For Manager IT Project Management Resume
- Deep knowledge and experience with scaling framework (e.g. Scrum at Scale, SAFe, etc.) including all roles, processes and practices within the framework
- Experience performing Salesforce.com Sales Cloud and Service Cloud configuration
- Experience in FINTECH, Financial Services or other applicable fields with a focus in driving enterprise level technology
- Experience in managing projects
- Experience leading project teams or sub- teams
- Focuses on clients’ needs, being able to multi-task and prioritize
- Experience executing portfolio management practices is required
6
Skills For Contributor IT Project Management Resume
- Experience as a Project Manager managing multiple software development projects within a strategic program
- Experience as an Certified Scrum Master successfully managing multiple software development projects within a strategic program
- Experience in running projects that upgrade end of life software or hardware
- Able to demonstrate the ability to work in a high pressure environment while juggling multiple tasks
- Experience reporting project cost and schedule status to multiple levels of stakeholders in a clear, concise and transparent fashion. Expense discipline
- Experience leading a team of project managers for successful delivery of global enterprise business solutions
- Manage multiple competing priorities and work in fast paced, high volume environment
- Experience leading enterprise scale, complex IT projects/programs
7
Skills For Director IT Project Management Resume
- Experience with government regulatory agencies for project planning, issue ,risk management and test management
- Experiences leading software development programs in the healthcare domain
- Solid understanding of multi-tiered enterprise architectures, Data Warehouses, and ERP systems
- Experience in server administration/software engineering
- Experience troubleshooting Project Server
- Strong working knowledge of IT applications, infrastructure and cybersecurity projects
8
Skills For Senior Auditor, IT & Project Management Resume
- Strong working knowledge of formal project management and SDLC methodologies, tools and techniques
- Project Management experience in Disaster Recovery teams, involving buildout or relocation of a Data Center
- A proven track record leading delivery for multi-site agile software development teams
- Experience developing software in an agile organization as part of a scrum team
- Facilitate project set-up prior to kick-off, to fully scope requirements and success criteria up-front for ensuring seamless deployment
9
Skills For Senior Manager, IT Project Management Resume
- Prioritize issues & changes using the change control procedure, to ensure decisions are made by appropriate stakeholders
- Comfortable to handle re-prioritizations and managing project delivery under pressure
- Assist with the release preparation for Customer Validation testing
- Excellent understanding of PTP business processes and transactions
- Excellent understanding of OTC business processes and transactions
10
Skills For Intern IT Project Management Resume
- Good track record in customer facing role and communication
- Experience leading Agile transformation(s) across large organizations
- 5 – 10 years of applied project leadership and 5 – 10 years of experience in the following areas
- IT project management experience of increasing project size and complexity
- Experience supervising project managers
- Experience managing IT Projects in a GxP or another regulated environment
- Experience implementing COTS solutions
List of Typical Responsibilities For an IT Project Management Resume
1
Responsibilities For Senior IT Project Management Resume
- Excellent customer service and verbal and written communication skills are required
- Demonstrated formal project management methodology experience is required
- Effectively communicate within all levels of the organization and with the client base
- Experience with systems implementations in the clinical and business application areas is required
- Strong familiarity in technologies utilized and supported by the department
2
Responsibilities For Manager, IT Project Management Resume
- Project management experience in an organization with a structured Project Management Office
- One or more years of experience in project management
- Project and Release Management Experience
- JIRA, Rally, & Service Now Experience
- Experience with Scrum, Rally Central
- Consumer Portal experience
- Experience and knowledge of Agile development methodology
- Experience with Clarity, Planview and Agile Central
- Healthcare industry experience, particularly in Preventative Care and Wellness Programs
3
Responsibilities For Director, IT Project Management Resume
- Experience with Information Technology and /or Technical knowledge
- Working daily in an international environment with flexible working hours
- Working with product development teams to capture all infrastructure change requirements
- Evolving our technology capabilities to support existing, new, and emerging technologies
- Responsible for resource planning and forecasting to align with product roadmap and against budget
4
Responsibilities For Principal IT Project Management Resume
- Leads and influences by providing insight and advice on emerging Agile best practices, processes and control frameworks
- Manage vendors conducting work on assigned projects, ensuring their deliverables are provided in a timely and quality manner
- Well versed in general computing controls for Infrastructure technologies
- Attitude that supports an Agile working environment
- Responsible for collaborating with business to assess and recommend solution options to meet business need
- Enables teams to solve unique and complex problems that have a broad impact on the business using agile frameworks and practices
- In-depth knowledge and background with Lean- Agile preferably with a certification (CSM, CSPO, CSP, Leading SAFe)
5
Responsibilities For Manager IT Project Management Resume
- Manage the Microsofts Enterprise Project Management (EPM) 2016 suite of tools to include Project Professional 2016 and Business Intelligence (BI) reporting
- Provide IT support to users, troubleshooting
- Analyze, install, modify and supports operating systems, database, or utilities software
- Participate in the development, testing, evaluation or design of system or infrastructure architecture
- Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the agency
- Manage all aspects of scrum - product backlog refinement, sprint planning, daily standups, sprint review etc
- Sufficient working knowledge of finance fundamentals to plan, forecast and monitor costs
- Broad knowledge of the functional area such as tools, methodologies and process understanding of quality assurance concepts
6
Responsibilities For Contributor IT Project Management Resume
- Co-ordinates planning along with all stakeholders
- Tracks, monitors and communicates progress using agile metrics
- Co-ordinates go/no-go decision making for every release in conjunction with key stakeholders (incl. promotion to CVT, cert, prod environments)
- Ensures that approved methods, processes and tools are consistently used, including change, issue, risk and quality management
- Accountable for meeting project schedules and costs
- Develops and manages the cutover project plan, including scope, development/delivery schedules, resource requirements and integration efforts
- Rigor test initiative plans and perform risk assessment
- Challenge progress and flag obstacles with project leads
7
Responsibilities For Director IT Project Management Resume
- Press on obstacle removal for risk mitigation
- Disciplinary and functional responsibility for the BeLux Business System Implementation Team (currently 10 team members)
- Ensure clear communications of project responsibilities (e.g., expectations, assignments, and reviews) necessary to ensure desired project outcomes
- Ensure coordination of work efforts across backlogs
- Written and verbal status delivery
- Coordinate meetings with cross-functional teams such as product development, business analysts, QA and technical operations to schedule deliverables
- Coordinate release deployment to Cert/Prod environments
- Coordinate post-release support Monitor Progress of Release and milestone deliverables
- Participate Customer Issue review calls, as needed
8
Responsibilities For Senior Auditor, IT & Project Management Resume
- Project Ownership - Under general direction, manage the installation and client acceptance of enterprise-level software (can be multiple customer projects)
- Empower your team to deliver quality services/products to internal and external customers
- Proactively recognize customers’ needs and apply the necessary improvements to our processes
- Respond to customer feedback and serve as an escalation point
- Drive resolution of chronic issues, RCCA’s and Problem Investigations
- Fluency in both the languages of technology and business in order to get executive and departmental buy-in on projects and changes
- Six Sigma, Black Belt/Green Belt or PMP certified
- Perform and control the full audit cycle to evaluate the adequacy and effectiveness of controls within the organization’s governance, operations and information systems with a focus on controls related to information technology and project management
- Plan for future growth and capabilities to ensure the ability to effectively manage potential client business
9
Responsibilities For Senior Manager, IT Project Management Resume
- Coordinate across multiple teams to ensure QA and PCI compliance signoffs received prior to release
- Experience as an IT professional
- Upervisory experience in an IT Department
- Conduct follow-up activities to monitor management’s remediation efforts
- Directs and oversees project team and manages conflicts within group
- Ensure that project scope, requirements and approvals comply with current governance guidelines and methodology
- Manages projects within the Corporate backlog providing status reporting to management, stakeholders and executive staff regarding the backlog’s overall status
- Under general direction, plans and manages the successful installation of equipment, software, and infrastructure
- Plans and manages project/release schedules and budgets
10
Responsibilities For Intern IT Project Management Resume
- Monitors project/release from initiation through delivery
- Monitors project delivery schedule and resource requirements
- Use SNOW to Schedule project and release implementations
- Responsible to gather Patch Request information, request authorization and track Patch statistics
- Prepares release notes and KTLO metrics
- Monitors adherence to the Project and Release Management processes, policies and procedures
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