IT Quality Analyst Resume Sample
Merle Stiedemann
663 Okuneva Ridges,
Dallas,
TX
+1 (555) 383 3020
Work Experience
Senior IT Quality Analyst
11/2016
-
PRESENT
Detroit, MI
- Review Requirements, Design Documents, Test Assets, and
- Min. 1-2 years professional experience in the IT field, with strongest preference
- Experience working in a validated software environment with Standard
- With limited guidance or direction
- Responsible for developing and executing tests for assigned work
- Researches testing requirements and communicates approaches to the Test Coordinator and/or subject matter expert
- Assists with test planning efforts, including test data preparation
- Performs automation support: policy moves, CPLP, research and analysis, script maintenance, script processing
IT Quality Analyst
10/2013
-
07/2016
Houston, TX
- Participates in reviews ensuring testability, accuracy, and consistency of requirements, technical designs and test grids
- Writes and produces problem reports
- Participates in production verification and checkout
- Provides input into the effectiveness of test efforts and solutions for improvements to the QA/QC process
- Related skill and competency experience demonstrated through job experience
- Test Coordinator; Overseeing and directing test practices and activities for one or more projects
- Provides input into planning, designing, and executing tests for automated and manual testing
Citissi IT Quality Analyst
12/2007
-
08/2013
Philadelphia, PA
- Provides training, mentoring, and guidance to other team members
- Determines and develops testing approach to solutions
- Assists in the development of in house test tools
- Researches requirements and validates proposed approaches
- Performs automation support policy moves, CPLP, research and analysis, script maintenance, script processing
- Conducts reviews ensuring testability, accuracy, and consistency of requirements, technical designs and test grids
- Overseeing defect lifecycle Provides input into risk analysis
- Identifies opportunities for continuous improvement within the QA/QC domain
Education
Averett University
2003 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong understanding of REST and demonstrated experience with Web services API’s testing / Automation
- Excellent time management and project management skills, including the ability to lead, facilitate and organize
- Excellent written, verbal and analysis skills
- Excellent written and verbal communication skills, QA mindset/mentality e.g., not just following provided Acceptance Criteria, but looking beyond it)
- Strong teamwork and interpersonal skills with the ability to communicate at all management levels and thrive in a cross-functional environment are required
- Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms are also required
- UAT Testing experience OR 1+ years of experience UAT with one or more of the following: RxClaim or Medicare Part D
How to write IT Quality Analyst Resume
IT Quality Analyst role is responsible for negotiation, mainframe, retail, securities, training, integration, database, security, trading, java.
To write great resume for it quality analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Quality Analyst Resume
The section contact information is important in your it quality analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Quality Analyst Resume
The section work experience is an essential part of your it quality analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it quality analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it quality analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Quality Analyst resume experience can include:
- Related skill and competency experience demonstrated through job experience
- Able to communicate effectively in English with team members in US, Shanghai and Hong Kong
- Well-developed communication skills oral, written and listening
- Communication & Problem solving skills
- Experience with System Integration Testing – planning, driving, executing
- Experience understanding data management techniques and creating / maintaining test data
Education on an IT Quality Analyst Resume
Make sure to make education a priority on your it quality analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it quality analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Quality Analyst Resume
When listing skills on your it quality analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it quality analyst skills:
- Effectively demonstrates a working knowledge of business support and system concepts
- Good analytical, negotiation skills, and close attention to detail
- Good interpersonal / relationship management skills, able to foster working relationships within the team, across IT and with business colleagues
- Good influencing, negotiation and elicitation skills
- Develop reporting solutions that provide project teams with critical metrics for effectively measuring and managing test deliverables and processes
- Experience using queries to do analysis / validation of testing outcomes in a database
List of Typical Experience For an IT Quality Analyst Resume
1
Experience For Senior IT Quality Analyst Resume
- Work effectively with Leadership, UAT Test Manager, Business SMEs and other Test Analysts
- Experience of QTP and QC automation testing integration
- Maintain a robust test bed of physician claims for effective and efficient testing of iCES code
- Very good knowledge of retail banking systems
- Very good knowledge of banking products
- Experience in handling retail products
- Experience in working with an internal client
- Possesses 5+ years of QA/UAT testing experience
2
Experience For Intermediate IT Quality Analyst Resume
- Possess a solid understanding of SDLC and Quality Assurance concepts, metrics analysis, methodologies, and documentation standards
- Hands-on, demonstrable Appium (Java) technical experience, including best practices in flexibility and scalability
- Experience with API testing techniques
- Assist with employee's performance reviews through effective feedback to manager
- Develop test plans/test cases to validate correct execution of system modifications, furthermore test any file/system maintenance
- Good knowledge of English (B1+)
- Very good knowledge of the Office suite
- Supporting teams with your knowledge, training each other
3
Experience For Citissi IT Quality Analyst Resume
- Performing other tasks in accordance with the instructions of the superior
- Mentoring ( QA analysts)
- Lead QA initiatives including managing QA teams of 2-3 people and contributing to the testing effort in a hands-on role
- Experience in project management and execution of development life cycle, both Agile and traditional, from idea/product concept to post-production support, as an individual contributor
- Develops all test materials including developing, publishing, and implementing test plans, test cases and all required test data
- Assist in planning, preparing and executing system, integration and end to end testing of application and systems software releases
- Participate in strategic planning sessions, best practice and improvement planning efforts to ultimately implement
- Assist business users in defining user acceptance testing
4
Experience For IT Quality Analyst Seniors IN Resume
- Assist management with vendor relationship, training and coordination of testing activities
- Expertise in Database concepts and testing using SQL with Microsoft SQL Server or other database platforms
- Correspond with Users regarding upcoming UAT dates and scope
- Support User inquiries during testing cycle
- Contribute to improving testing team best practices within the organization
- Knowledge of end-to-end testing/regression testing of all AM/AE application and infrastructure changes (that impact the BU) and documents results
5
Experience For IT Quality Analyst Resume
- Assist in off hours’ production go live smoke testing on need basis
- Able to work on windows based operating system
- Establish testing processes and guidelines for activities supported within the organization that can be leveraged across the enterprise
- Participate in user story grooming meetings
- Receive handoff from development team to begin testing user story
- Demo user story to product owner once testing is complete
- Write test cases and execute testing within a Portal and Oracle environment
6
Experience For Senior IT Quality Analyst Resume
- Apply Quality Assurance audits results to future iCES integration and system development and testing
- Gathers, analyzes and designs, development tools and technologies, release and version control, contemporary testing methodologies and deployment management
- Execute test plans with very high attention to detail, including investigation into the source of an issue. Create test data as needed
- Write test cases and execute testing within a web service and mainframe environment
- Work on various trading platform for Global Securities Market
7
Experience For Intermediate IT Quality Analyst Resume
- Be obsessed with delivering quality products to customers
- Work with UAT Test Manager and other Test Analysts to plan testing tasks
- Manage defect tracking and participate in daily Stand-Up Status meetings
- Escalate testing issues to Test Manager
- Participation in creating an electronic knowledge base of parameter settings
- Cooperation with the Department of Technology in terms of extending parameterization knowledge
- Environments – Working knowledge of NT, UNIX, and/or Solaris environments
8
Experience For Citissi IT Quality Analyst Resume
- Education: Bachelors preferably in computer science or technical discipline (physics, electrical engineering, etc.)
- Background in functional and/ or non-functional testing
- Actively looks for and implements quality and testing efficiencies to improve the overall system delivery
- Adheres to and supports all organizational and IT policies and procedures regarding software development and project management
- Champions use of standard and automated testing and Quality Assurance tools
- 1+ yrs Gathering business requirements
- Familiarity with an operating Quality Management System
9
Experience For IT Quality Analyst Seniors IN Resume
- Using HP ALM or other test management tools
- Knowledge of programming languages and/or concepts
- Knowledge of the Medicare Fee for Service claims processing system and business procedures
- Knowledge and understanding of Provider data
- Medical and physician claims processing
- Obtain User sign-off on UAT testing
- Test automation using LoadRunner, Quick Test Professional, Tosca and / or similar software tools
10
Experience For IT Quality Analyst Resume
- Test Management using HP Quality Center, ServiceNow, Tosca, and / or similar test management applications
- Be able to work in a fast paced, and changing environment
- Knowledge of iCES coding
- Knowledge of business workflow modeling techniques and software development lifecycle methodology
- Analyze and define the unit’s business processes
- Knowledgeable of Microsoft products: Outlook, SharePoint, PowerPoint, Visio
- Analyze and dissect system requirements and technical specifications to create and execute test cases for large business initiative
- Perform quantitative and qualitative analysis of data, identify gaps and communicate findings
List of Typical Skills For an IT Quality Analyst Resume
1
Skills For Senior IT Quality Analyst Resume
- Strong scripting experience in Javascript, VBScript, Perl, Python or other
- SQL, data validation experience
- Strong experience with QA processes and methodologies required
- Experience developing test plans and test case creation, and the defect reporting process, understanding requirements and coming up with testing scenarios
- Testing experience including Writing test cases and plans
- Testing and Quality Assurance experience, including writing detailed test cases, test plans and strategies
- Proven ability to develop functional automation using an industry standard functional testing tools e.g. QTP, Selenium, etc..
- Working experience within various testing environments
2
Skills For Intermediate IT Quality Analyst Resume
- Quality Assurance/Testing experience in a web application environment testing user interfaces, backend databases, and web service
- Hands - on testing experience in a Continuous Integration / Delivery / DevOps environment supporting weekly or daily production deployment
- Experience in a regulated industry, either Banking/Finance or Pharmaceutical doing release practices
- Experience creating/executing queries to find/update data accurately in a database (for example MySQL/Oracle)
- Experience using ALM for managing test artifacts, execution and defects
3
Skills For Citissi IT Quality Analyst Resume
- Experience in C# scripting or any other object oriented programming language
- BS in Computer Science, Engineering, related discipline, or equivalent work experience and technical training is required
- Experience in building and implementing automation frameworks
- Experience creating / executing queries to find / update data accurately in a database (for example MySQL / Oracle)
- Progressive experience in systems analysis, programming, QA Testing
- Experience reconciling testing requirements with business requirements
- Participate in production implementation validation and being accountable for ensuring system quality
- Experience in Software Quality Assurance (e.g. Testing, Quality Reviews)
4
Skills For IT Quality Analyst Seniors IN Resume
- Experience leading different QA projects and coordinate cross functionally
- Release management/regression testing experience
- Experience of working in a large and busy IT department
- Automated testing experience with Selenium
- Use queries to do analysis and validation of testing outcomes in a database
- Experience testing Batch jobs, One Shot data corrections scripts or similar activities
- Research business requirements, functional design and system solution documents to determine an efficient, effective testing strategy and approach
- Proven record of creating test case scenarios that trace back to requirements
5
Skills For IT Quality Analyst Resume
- Experience using Selenium, Jenkins or other test automation frameworks and tools
- Experience testing Portal applications
- Experience with writing complex SQL queries
- Quality Assurance/Testing experience
- Quality Assurance / Testing experience
6
Skills For Senior IT Quality Analyst Resume
- Experience with QA automated testing tools
- Experience /understanding of all phases of the Software Development Life Cycle (SDLC)
- Experience with automated testing of APIs
- Experience in Cross-browser and cross-platform testing
- Business systems analysis, research, testing, or customer support experience
- Knowledge and hands-on experience in establishing test automation frameworks
- Functional, data integrity, end to end, security, and performance testing experience
- Experience with executing Acceptance Test Driven Development
- Prepare consolidated MIS on testing activities, i.e. defects/progress
7
Skills For Intermediate IT Quality Analyst Resume
- Experience with testing web-based and/or client-server applications
- Good team player and highly self-motivated
- Resilient and good humoured
- Total technical experience requirements are 5+ years
- Experience in Capital Markets QA (preferably Fixed income and/or Derivatives)
8
Skills For Citissi IT Quality Analyst Resume
- Experience with Facets
- Experience in quality environment
- QA/development experience
- Experience writing functional / integration test plans and test cases for complex software application
- Experience with Native mobile app test automation
- Experience with EDI Transaction, XML
- Experience with Microsoft Visual Studio
9
Skills For IT Quality Analyst Seniors IN Resume
- Experience with TFS
- Experience in Lean concepts and agile methodologies of software development
- Experience with HP LeanFT automation tool
- Stress, load and performance test tool(s) experience
- Experience with Microsoft Word (create documents), Microsoft Excel (pivot tables), and Microsoft Outlook (email)
- Experience with Microsoft PowerPoint (create presentations)
- Testing - developing test plans, test scripts, implementing test plans, test scripts and maintaining test plans, test scripts, test methodologies
10
Skills For IT Quality Analyst Resume
- Working with Microsoft Word, Excel, PowerPoint and Outloo
- Testing Tools – Quality Center, Test Director, JIRA
- Working knowledge of medical reimbursement
- Understanding of all phases of the Agile DDLC Assets
- Understanding of Continuous Integration tools (e.g. Jenkins)
- Creating Test Strategies and Plans
- Developing functional test scripts and test sets
- Testing and Quality Standards knowledge – architecture, infrastructure, security, DevOps
- Testing & Quality Industry Standards knowledge
List of Typical Responsibilities For an IT Quality Analyst Resume
1
Responsibilities For Senior IT Quality Analyst Resume
- Support software quality control and assurance activities by developing and maintaining workflow templates and other best practice activities for the organization
- Able to communicate effectively with technical and non-technical audience
- Build relationships and work effectively in a virtual global team environment
- Prior experience with web, client server and/or mainframe applications
- Hands on experience in manual testing
- Experience creating test case scenarios that trace back to requirements
- Experience in Information Technology
2
Responsibilities For Intermediate IT Quality Analyst Resume
- Hands on experience with Cucumber or Selenium
- Agile QA / Test methodologies experience
- Core Java experience (Design Patterns, OOP etc)
- Healthcare Exchange (subsidized or unsubsidized) enrollments into commercial products experience
- Health care claims experience
- Experience with MS Visio (workflow diagrams)
- Knowledge of DevOps/CICD experience
- Related experience in a Production Application Services or related role
3
Responsibilities For Citissi IT Quality Analyst Resume
- Experience Agile/Scrum software development methodologies
- Possess at least 3 years of software testing experience (System Integration and/or UAT)
- Experience with Microsoft Suite of products (Excel, Powerpoint, Visio etc.)
- Healthcare technology experience
- Experience with Sauce Labs
- Experience with any of the process areas supported, and especially hands-on
- Experience with Healthcare and Pharmacy Benefits Management systems
- Creating and archiving the necessary parameterization documentation
4
Responsibilities For IT Quality Analyst Seniors IN Resume
- Changing the parameters of the UAT environment
- Work independently with rapid learning curve
- Support other team members as needed on processes and new functionality
- Develop and implement software process improvements and efficiencies related to test activities
- Analyze User Story Acceptance Criteria written by Product Owner to determine issues/questions
- Write test cases in Rally based off of user story acceptance criteria written by Product Owner
- Create feature files in cucumber format using JBoss while also updating the Java framework to automate the user story and refactor the automated regression suite when necessary
- Participate in ALL standup meetings
- Participate in bi-weekly team meetings
5
Responsibilities For IT Quality Analyst Resume
- Handle workload of over 15 user stories per sprint (2 weeks)
- Use requested test data to test the Myuhc 2.0 portal via each of the supported desktop browsers and mobile devices
- Help debug defects and report defects via Rally and work with development to resolve and retest them
- Verify user story again once code is moved to offline environment to ensure there are no issues before swing of production and offline production environments on deployment night
- Complete automation code refactoring/updates and add scenarios to full automated regression suite
- Analyze and dissect system requirements and technical specifications to create and execute test cases for Massachusetts Health Insurance Exchange (MA HIX)
- Work with business users, system analysts, business analyst and programmers to create and analyze various required project documents
- Comply with standards of the software development life cycle and follow strategies, plans and procedures within MA HIX software
6
Responsibilities For Senior IT Quality Analyst Resume
- Write test plans, test cases, and execute tests within a distributed environment
- Manage defects and help drive defect resolution
- Create and maintain test cases in a test management tool such as ALM or qTest
- Actively participate in walk-through, inspection, review and project meetings
- Work with business users, business analysts, and developers to create and analyze various required project documents
- Analyze and dissect system requirements and technical specifications to create and execute test cases for West Virginia Integrated Eligibility Solutions (WV IES)
- Comply with standards of the software development life cycle and follow strategies, plans and procedures within WV IES software
- Develop and implement effective physician claim scenarios that test iCES updates and change initiatives for all standard, customized, and repricing iCES templates
7
Responsibilities For Intermediate IT Quality Analyst Resume
- Work with users, systems analysts, designers, and programmers to identify and remediate defects within iCES code
- Participate in analysis, walk-throughs, inspections, code reviews and user group meetings
- Participate in risk management activities with project team to identify risks if quality assurance process is not followed
- Incorporate Best Practices and Process Improvements into daily work
- Comply with IST Quality Assurance program throughout all phases of work
- Identify process improvement opportunities and actively participate in process improvement teams
- Ensure completion of assigned tasks by posted deadlines
8
Responsibilities For Citissi IT Quality Analyst Resume
- Develop, execute and maintain test plans from requirement / design documentation for the product releases
- Design, develop and maintain / enhance the QA automation software
- Develop automated scripts and maintain automation suite
- Design, implementation and documentation of test cases and addition of these test cases to the automated test suites, administer and maintain defect training tool
- Defect prevention through early involvement with project teams
- Identify and execute the manual, automated and load/performance test coverage
9
Responsibilities For IT Quality Analyst Seniors IN Resume
- Act as test coordinator and lead for selected projects and releases
- Ensure compliance with QA policies, procedures and standards
- Read, understand and analyze flowcharts
- Overtime or off-peak hours required to meet commitments
- Analyze and dissect system requirements and technical specifications to create and execute test cases for West Virginia Integrated Solution
- Work with business users, system analysts, designers and developers to create and analyze various required project documents
- Comply with standards of the Agile data delivery development life cycle (DDLC) and follow strategies, plans and procedures within information Technology software
10
Responsibilities For IT Quality Analyst Resume
- Comply with standards and strategies of the Agile DDLC
- Get the chance to know whole business flow for Global Securities Market
- Read all the documents and understand what needs to be tested
- Design, development and implement automated tests in ATDD using Cucumber for Java or similar, Gherkin and Integrate with Jenkins Design and implement functional testing
- Firm understanding of DevOps and know how to configure, leverage, and work with application development teams to enable and assist them in setting up their CI pipeline
- Collaborate with Engineers to create test cases for product features
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