Licensing Administrator Resume Sample
Makayla Bauch
84661 Romaguera Walks,
Los Angeles,
CA
+1 (555) 217 1980
Work Experience
Licensing Administrator
05/2018
-
PRESENT
Houston, TX
- Maintain and enter agent data in the applicable systems and ensure correctness of same across all applicable databases
- Respond to inquiries from audits and other internal control departments
- Establish and maintain and efficient hierarchy system
- Maintain current knowledge of applicable laws and regulations
- Familiar with and capable of developing and implementing best practices and quality controls
- Draft and maintain written procedures
- Use modern technology to include databases to administer all departmental functions
Senior Licensing Administrator
04/2012
-
12/2017
New York, NY
- Communicate with IT departments to ensure proper data exchanges
- Develop and prepare reports
- Correspond with agents as needed
- Proficiency with Microsoft Office, and licensing databases (Vertafore, Vue, etc.)
- Perform research using online resources
- Familiarity with Department of Insurance websites and NIPR
- Maintain electronic databases and to manage the department using modern technologies
Licensing & Contracting Administrator
04/2006
-
01/2012
Phoenix, AZ
- Communication skills to include the ability to summarize complex projects to higher management
- Communicate in writing and produce written reports and summaries
- Communicate effectively both in person and using modern applications (such as teleconferences, desktop sharing, instant messages) with a wide variety of audiences
- Knowledge of Insurance Licensing matters to include best practices, agent contracts, background searches, agent data management,
- Analyze and apply the mechanical licensing and other related royalty provisions in WMG’s agreements with its recording artists and producers and in other agreements between songwriters and their publishing companies and administrators
- Compile the necessary information regarding musical compositions embodied in the recordings and records that WMG releases and then enter that information into WMG’s internal databases, licensing systems, and royalty systems, as needed
- Liaise with other departments within WMG’s RMRA Division and with WMG’s record labels, as needed, to perform the tasks described above (e.g., to obtain copies of artist recording agreements, album track lists, label production schedules)
- Draft standard and non-standard correspondence (memo/letters/reports)
Education
Wingate University
2001 - 2006
Bachelor's Degree in Management
Professional Skills
- Excellent written & verbal communication skills, dealing with employees and managers comfortably, and handling escalated complaints to resolution
- Detail oriented and deadline driven with excellent organizational skills to maintain records related to licensing
- Demonstrated phone skills... pleasant, firm, direct
- Strong administration supervisory/management skills, ideally gained in a fast paced office environment
- Working knowledge of PC’s with intermediate keyboard skills; Microsoft Excel and Word
- Demonstrates adaptability by adjusting to changing business priorities
- Previous experience of creating and developing processes
How to write Licensing Administrator Resume
Licensing Administrator role is responsible for word, microsoft, training, finance, credit, database, procurement, manufacturing, research, insurance.
To write great resume for licensing administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Licensing Administrator Resume
The section contact information is important in your licensing administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Licensing Administrator Resume
The section work experience is an essential part of your licensing administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous licensing administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular licensing administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Licensing Administrator resume experience can include:
- + Reset, consolidate and/or issue new licensing keys
- Maintaining product registration information including licensing inquiries
- Creating and consoldiating Licensing quotes
- Lauching exsisting team member licensing upgrades
- Updating our training materials using the monthly Price List Guide
- Launching new hire pre-licensing courses
Education on a Licensing Administrator Resume
Make sure to make education a priority on your licensing administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your licensing administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Licensing Administrator Resume
When listing skills on your licensing administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical licensing administrator skills:
- Technical Skills: PC experience including proficiency in Word and Excel, Outlook and Omni Form. Typing/data entry skills
- Demonstrated ability to establish and maintain good working relationships with co-workers, supervisors, other University personnel, and the public
- Effectively answer inquires... identify the issue and quickly find a solution
- One years’ experience working in a volume licensing role desirable
- Experience working in a corporate customer service oriented environment or industry (insurance, banking, etc...)
- Attention to detail and experience with generating ad-hoc reports
List of Typical Experience For a Licensing Administrator Resume
1
Experience For Senior Licensing Administrator Resume
- Establishing a framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and customer expectations
- Understanding and assessing implications of proper revenue recognition, global intra-company allocations and other issues related to the management of assigned contracts
- Communicate effectively over the telephone or in person
- Developing a continuous improvement culture within the team looking a new effective
- + Create product key consolidations
- Organise and prioritise work and meet tight deadlines
- Detail-oriented, proactive and able to prioritize and complete multiple tasks in a timely fashion
- Able to generate excellent work-product under pressure
- Supervising and supporting the Workforce Deployment team with setting up new employee licenses
2
Experience For Volume Licensing Administrator Resume
- Typing: 50 wpm
- Using the HR system to input employee’s license detail in line with relevant processes and procedures
- Assist with the monitoring of designated income carrying out reporting for performance targets
- Responsible for annual renewals for 160+ locations in specified area of country, with working knowledge of renewals nationwide
- Organise travel, including visas when required, and accommodation with our London based travel agency for Slough based LI team
3
Experience For Licensing & Contracting Administrator Resume
- Book taxi transfers with our Windsor based taxi firm for the Global LI team when visiting the Slough or Cambridge facilities
- Organise visitor parking spaces with reception for clients and staff
- Provide varied support in documentation, licensing, database and other communication channels
- Populate and maintain key customer data for new and existing clients in Excel database
- Preparation of customer invoices, and maintenance of associated back-up documentation, in accordance with contractual terms and conditions
- Updating and/or editing internal customer database to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed
4
Experience For Administrator, Licensing Resume
- Works closely with Center Licensing Administrator and IT systems administrators to accurately track software license usage, software maintenance agreements, and hardware maintenance agreements
- Serves as a single point of contact to purchase all center software and licenses, and to purchase hardware & software maintenance/support agreements
- Tracks software usage and provides reports as required
- Tracks renewal dates and cost estimates to provide reports required to formulate and implement the annual IT budget
- Facilitates communication between service providers and local parties in order to deliver licenses and maintenance in accordance with agreements
5
Experience For Licensing Administrator Rcis Resume
- Prepares and submits purchase requests for IT organization procurements, to include all required information and attachments under FAR and NASA regulations and procedures
- Experience with advanced Microsoft Excel functions, including pivot tables
- Process and review approvals for advanced Replacements
- Perform other clerical assignments and general administrative and business activities
- Faciliatate maintenance and support entitlement verification to ensure accuracey of customer records
- + Process and review approvals for advanced Replacements
- + Perform other clerical assignments and general administrative and business activities
6
Experience For Proposals Administrator, Pharma Licensing Resume
- + Faciliatate maintenance and support entitlement verification to ensure accuracey of customer records
- + Provide real time telephone and e-mail support that come in from Nuance Partners, Resellers and Customers
- + Develop, document, and distribute knowledgebase articles
- + Research maintainence and support terms
- + Manage, track, and secure approvals for all customer requested RMAs
7
Experience For Rcis-licensing Administrator Resume
- + Manage and ensure all customer escalations received by the agent are escalated to the appropriate Managers
- + Handle inbound field technical support and/or dispatch calls and route technicians to the appropriate support team
- Coach pre-licensees on successful; best practices to ensure pass rates of 80% or higher annually
- Assist licensees with state forms and finger prints
- Appoint licenees to FAC after state license has been received
- Review and assit team members with license renewals as needed
- Review charges for above and apply receipts to balance accounts
- Support and distribute the daily enquirers coming into Enforcement & Compliance team, response letters of actions required by 3rd party, residents and utilities
- Communicating and recording detail from the general public and members
8
Experience For Administrator, International Licensing Resume
- To ensure licence fees are recorded accurately
- Be able to problem solve in difficult situations
- Respond to email or phone inquiries from technical and sales account teams
- Proactively manage the orders and agreements
- Engage with internal departments such as Purchasing, PPM, Finance and the Bid Desk to assist in the completion of daily operational requests Effective management of software practice tools
- Manages the AIA grant award processes
- Assist field management with license related matters
9
Experience For Licensing Administrator Resume
- Processes corporate and manager change notices
- Track external liquor and health investigations, violations, complaints, stings, audits and coordinating inspections. Work with state agencies and to coordinate hearings with the appropriate parties
- Schedules inspections, manages liquor, health and other licensing violations and responds to audit requests
- Prepares check requests, maintains register and expense logs
- Employs a strong analytical and problem-solving skills. Detail-oriented, proactive and able to prioritize and complete multiple tasks in a timely fashion. Able to generate excellent work-product under pressure
- Some travel required – up to 10%
- Minimising the risk of non-compliance with SIA regulations whenever possible, working with the SIA (Security Industry Authority) to work through issues/complexities
- Ensuring the appropriate checking and securing of an employee’s documents as part of the identification process and working with data protection principles
10
Experience For Senior Licensing Administrator Resume
- Maintaining and preparing information and reports (using pivot tables) to provide the wider business with a regular update on Licensing matters and monthly reporting
- Effective management & work allocation to the team of the Licensing Shared Services mailbox, ensuring a prompt accurate response is provided within the service-level agreement
- Liaising with Operational Managers in the field regarding their employee’s Licences
- Assisting and supervising fellow Licensing Team members when necessary and supporting the wider HR Shared Services, when directed by the Operational Licensing Manager
- Respond to inquiries from internal customers regarding licensing of all software products
- Book meeting rooms and organise catering for on-site meetings
- Review and analyze contracts to ensure alignment with organization objectives and requirements
List of Typical Skills For a Licensing Administrator Resume
1
Skills For Senior Licensing Administrator Resume
- One year of professional experience coordinating business operations
- Experience of working in a customer support team
- Experience in data manipulation and analysis, including Pivot tables and spreadsheets
- Previous experience working in a customer service/service focused environment
- Previous experience working as Administration Supervisor/Manager or Office manager
- Previous Operational security Licensing experience
- Previous experience working with Google systems.People who applied for this job also applied for
2
Skills For Volume Licensing Administrator Resume
- Authorized to handle confidential information and experienced in working with outside counsel
- Related experience in Office Administration
- Experience with online purchase request systems
- Creating Channel-Customer Price Sheets (CPS's) for the Licensing Sales Specialist Community through the MS Quote tool
- Managing inbound Service Requests from Licensing Sales Specialist's from start to finish within a 24 and 48-hour SLA
- Reviewing and assessing contractual documents for new software licenses which often require non-routine contract management
- Scheduling state licensing exams for team members
- Creating and updating Licenses applications directly through the SIA Licence Management system
- Conducting spot audits on employee rostering systems to ensure maximum compliance with minimium standards
3
Skills For Licensing & Contracting Administrator Resume
- Supervising the Issuing of License Dispensation Notifications in line with SIA regulations and guidelines
- Utilizing Excel to manually created CPS's outside the tool
- Working on longer term projects with deadlines set by your Supervisor
- Acting as the team’s point of contact for requests to the Business Desk Services Group (BDSG)
- + Maintaining product registration information including licensing inquiries
- + Creating and consoldiating Licensing quotes
- Research and resolve licensing issues, by working with local City, County, and State licensing agencies, as well as with local attorneys when required
- Regularly updating the wider business by updating the internal ‘Licensing Tracker’
- Defined career paths for all roles and across business functions, supported by mentoring and coaching systems
4
Skills For Administrator, Licensing Resume
- Bonds: Responsible for the initial ordering and accuracy of bonds necessary for licensing applications
- Supervision of a team of licensing professionals, ensuring they complete all tasks in a SLA driven environment
- Act as first level/support and contact for Pharma Licensing customers; liaise with legal department
- An enthusiasm for the job, learning and for Microsoft products
- Use creativity, resourcefulness, critical thinking and sound judgment to find solutions
- Take an active interest in business model; understanding how the job contributes to the organization
- Respond to inquiries from music publishers and other music publishing rights administrators; and
- Maintains documentation for each license or maintenance agreement, to include the funding source for each
5
Skills For Licensing Administrator Rcis Resume
- Work USA and/or European business hours including weekend shifts
- + Work USA and/or European business hours including weekend shifts
- Review and assit team members with Continuing education requirements
- Address and assit with any and all requests or needs of team members in regards to licensing needs
- Assist with software activation calls and walkthroughs on Cisco and CDW licensing’s tool(s)
- Support Cisco Customer Success Managers (CSM) with renewals and expansion opportunities within existing customers
- Support technical and sales account teams with operational and administrative tasks associated with licensing
- Handle support related activities for licensing within Cisco subscription and enterprise agreements
- Knowledge of Modification Procedures of existing licenses when restaurants are remodeled
6
Skills For Proposals Administrator, Pharma Licensing Resume
- Coordinates training for server certifications in alcoholic beverage service and food service certifications
- Gather, organize, and transfer test/sub-test files from a variety of vendors and Documentum to our customers
- In liaison with manager, prepare scope and price quotes for transmission to legal department
- Excellent Verbal and written skills required to effectively and professionally respond to request and issues. Along with the ability to provide clear and timely communication and demonstrate effective listening skills
- Completes appropriate forms, processes fees and notifies the proper departments of producer cancellation in a timely manner
- Familiarity with use of electronic forms
- Certification in licensing such as Microsoft’s ‘Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations’ or Oracle’s ‘Oracle License Management’, ‘Oracle Contracts Management’ or other formal training on license management
7
Skills For Rcis-licensing Administrator Resume
- 2-yrs experience with MS Office applications (Word, Outlook, PowerPoint)
- Experience in legal administration
- Experience in compliance administration
- Business experience desired
- Occasional overtime required (with manager approval only)
- Limited or no travel required
- No special physical demands
- Proficient with Microsoft Office products; Outlook, Word, Excel
8
Skills For Administrator, International Licensing Resume
- Demonstarted ability to collaborate
- Honesty and Integrity Come First
- Customer Obsession is Our Advantage
- A relentless passion to serve the customer
- Today’s innovation is tomorrow’s lifeblood
- Individuals win games: teams win championships
- Talk is cheap: create value, not just motion
- Exceptional Eye for detail and accuracy
9
Skills For Licensing Administrator Resume
- Can work within regulated processes and procedures
- Compliance-focused background, in a regulated environment
- Area Security Officer/A311/ 102027/1
- Breakfast, fruit, freshly ground coffee daily
- Flexible and social, but professional company culture
10
Skills For Senior Licensing Administrator Resume
- Develop and build on relationships with internal and external contacts
- Establish and maintain and efficient agent’s hierarchy system
- Oversee the development of written procedures and guidelines with the objective of improving processes, quality and accuracy of work, and overall company’s goals
- Assist company’s attorney with the development of agent contracts
- Regular interaction with external customers and other global staff, including Sales, Technical Support, Legal, Finance and others to provide optimum account management
List of Typical Responsibilities For a Licensing Administrator Resume
1
Responsibilities For Senior Licensing Administrator Resume
- Enter and maintain accurate data relative to all software licenses into a variety of computer systems. Issue serializations for all software products as appropriate
- Interface with internal departments, including Sales, Development, Product Management and Legal to resolve software licensing issues and assist in development of effective solutions, processes and knowledge sharing
- Excellent ICT skills
- Example: Two (2) years of experience is equivalent to (2) years of
- AMS-E experience required
2
Responsibilities For Volume Licensing Administrator Resume
- Coordinate team and client commercial and technical teleconference calls
- Coordinate team and client on-site and off-site meetings to include
- Connect sales or technical inquiries from group mailbox and other sources to appropriate colleagues
- Work with Procurement to create Vendor profiles, raise Purchase Requisitions and track creation and payment of Purchase Orders
- Order IT equipment and stationary
- Organise on-boarding for new LI team members based at Slough to include IT equipment orders, stationary, home office facilities if required, meeting schedules, R&D and Manufacturing tours
- Review paper versus electronic files to increase office space
3
Responsibilities For Licensing & Contracting Administrator Resume
- Identify and effect improvements in the areas of responsibility
- An interest or past involvement in the technology/software space or a services organization
- ABLE TO WORK SHIFT HOURS tobe Confirmed
- Chair quarterly calls with customers with Multi-Product Licence Agreements to ensure product pipeline information is maintained for contracts and financials to be updated
- Broad administration experience
4
Responsibilities For Administrator, Licensing Resume
- SAMS-E Certificate required
- College and vice versa
- Innovation is Essential
- Calm and approachable
- We Win Together
- We Give Back
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