Line Manager Resume Sample
Alf Altenwerth
686 McLaughlin Freeway,
Chicago,
IL
+1 (555) 575 6391
Work Experience
Line Manager
09/2016
-
PRESENT
San Francisco, CA
- Managing and coordinating their Team
- Managing Salary & IPM talks and set individual targets
- Proactively drives dialogue with the internal stakeholders on, medium-, and short-term topics to establish trust, build business partnership, and create value
- Resource management in the team
- Accountable, towards stakeholders, for agreed Business Service KPI’s and Service Level Agreements
- Perform performance reviews, monthly for follow up and report status and ongoing improvement activities
- Ensure development and implementation of strategic direction for the unit
- Perform tactical planning and resource dimensioning for the unit
- Manage budgets for the unit
Business Line Manager
08/2011
-
05/2016
Philadelphia, PA
- Process owners and process managers within the functional areas
- Finance Contact Center, Sourcing Contact Center, HR Direct, IT Service Desk, and GTEC
- Banks, authorities (e.g. tax and migration), notary public, third party providers, suppliers, vendors, customers, and landlords
- Drives change and leads design conversations
- In the mortgage industry with experience in centralized and decentralized operations and underwriting models
- Processing management experience
- Experience with Conventional/Government/VA
Front Line Manager
11/2004
-
07/2011
New York, NY
- Proficient with applicable software, including knowledge of loan origination systems and point of sale applications
- Expert knowledge of mortgage loan center policies and procedures
- Underwriting management experience
- Leads the R&D team
- Experienced and knowledgeable in Telecomm and telco service business
- Sets priorities for team members
- Is responsible for resource planning, motivation and strategy execution
- Is responsible for setting targets within the team
Education
Washington State University Vancouver
1999 - 2003
Engineer's Degree in Engineering
Professional Skills
- Advanced analytical skills with strong problem solving and creative solutioning experience
- Strong communications skills, and a demonstrated record of leadership and innovation
- Strategic and decisive individual with excellent leadership ability, strong communication and interpersonal skills
- Preferable Skills : Interpersonal skills
- Strong leadership and team building skills, including the ability to lead change
- Demonstrated experience communicating effectively to top management internally and within client organizations, subcontractors, consultants and staff
- Excellent communication skills, including good command of English language
How to write Line Manager Resume
Line Manager role is responsible for leadership, business, customer, interpersonal, english, technical, commercial, travel, focus, organization.
To write great resume for line manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Line Manager Resume
The section contact information is important in your line manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Line Manager Resume
The section work experience is an essential part of your line manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous line manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular line manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Line Manager resume experience can include:
- Excellent communication and interpersonal relations and motivation skills. Ability to develop good working relationships between department heads
- Strong client interviewing skills
- Proven organization skills is necessary
- Good verbal and written communication skills in dealing with IT end users
- Excellent communication skills, speaks & writes English fluently
- Computer literacy and proven understanding and experience with IT systems, system support and remote support experience
Education on a Line Manager Resume
Make sure to make education a priority on your line manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your line manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Line Manager Resume
When listing skills on your line manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical line manager skills:
- Strong coordinating, prioritizing and resource directing skills
- Sales Presentation & Negotiation 2. Territorial Management 3. Excellent written and oral communication skills
- Manage operations teams to ensure we have a multiskilled workforce to effectively meet production schedules
- Excellent interpersonal and teamwork skills,
- Strong communication skills with the ability to work with cross-functional and multi-site teams
- Strong project management, planning, research and analytical skills (data analysis & synthesis)
List of Typical Experience For a Line Manager Resume
1
Experience For Business Line Manager Resume
- Demonstrated superior leadership and influencing skills
- Communication Skills and Interpersonal Effectiveness –ability to interact and communicate in a variety of
- Demonstrate leadership, entrepreneurship, project management skills, and commitment to teamwork,
- Capability in managing and driving change and develop consultative skills throughout organization
- Demonstrated strong understanding of project financials and managing project P&L
- Demonstrated experience in financial planning and execution of a business strategy
- Prior experience in the Media industry, and/or related Internet technologies – e.g., streaming formats, video players, etc
- Multiple years of related experience including direct supervision experience in Distribution
- Interact effectively both professionally and socially with people of all levels
2
Experience For Service Line Manager Resume
- Proven, verifiable, track record of industry knowledge and experience in marketing and business development
- Demonstrate good understanding of product line portfolio management; basic understanding of manufacturing and medical device industry
- Maintain and develop team skills and ensure compliance to internal tools & documentations/policies (QDs, QADs, QAPIs),
- Supporting the strong engagement with TS Support and EG on customer challenges, DSAT and opportunities
- Leading and supervising cross functional teams with proven ability to drive change
- Experience in Production/Manufacturing Engineering and Computer Aided Manufacturing
- Experience working in a controlled manufacturing environment covering GMP/ Food safety standards/ Quality & safety requirements (or equivalent)
3
Experience For Front Line Manager Resume
- Coordinates with pricing team to continuously monitor market conditions and implement effective and competitive pricing models
- Operational Excellence –ability to demonstrate a clear cut concern for obtaining compelling business results
- Demonstrated success using critical thinking to formulate strategic direction and strategy implementation
- Experience in Mine Planning and scheduling (5 Years)
- Experience in mining applications (Specifically Coal Mining)
- Experience in HR is essential, working in a similar work environment and understanding the industry is an advantage
- Ensure we are creating the best possible experiences for our customers and building the environment for our associates to deliver this
- Significant experience in a renowned GeoConsultancy business including financial reporting and profitability responsibilities
- A strong existing network of key clients, and established track record of working in the UK market
4
Experience For Production Line Manager Resume
- Customer Driven – demonstrates appropriate attention to the customer (internal or external), providing
- Proven, verifiable, track record of leading successful sales pursuits in the merit shop arena – GC, EPC, etc
- It emphasizes on a higher client satisfaction rather than functional requirements, which are demonstrated mainly by a faster processing time for transactions
- Skilled diplomat with high levels of confidence and maturity working within a matrix organization
- Professional IT experience relating to Client Services
- Experience of working within a chilled food production environment
- Previous experience in managing people is an advantage
- Design and/or build and/or operate the relevant domain architecture solutions/systems according to the final scenario
- Professional experience, preferably in a strategy consulting firm either as a consultant or knowledge professional
5
Experience For Cardiology Business Line Manager Resume
- Experience of handling teams involved 2G/3G/4G development (or other embedded software)
- Experience in a revenue management or forecasting role (i.e., Services Manager, Engagement Manager, Business Development)
- Strong understanding of managed services and Agile methodologies
- Strong understanding of managed services, Agile methodologies, Scrum, Kanban or certifications in PMI or PMP
- Experience in Sales and Marketing (5 years)
6
Experience For G R&D Line Manager Resume
- Good competence on different software development, programing and tools
- Commercial understanding as needed to identify short and long term business priorities
- Understands relevant business domain and operational procedures and connects these to work priorities and objectives
- Reduce credit exposure and fraud losses by recommending changes that are cost effective while maintaining a high level of customer service
- To be a key link between the CSC team and engineer’s ensuring effective communication between all teams
- Experience in monitoring implementation of 8D methodology and Quality tools (ISHIKAWA, SPC)
- Personnel Supervisory experience (with technical teams, contractors)
- Agent management experience in a call centre environment
- Experience of process management initiative
7
Experience For DTL Line Manager Resume
- Fraud Operations experience
- Manage business level metrics and analyze data to identify areas of improvement to ensure a quality customer experience
- Experience in People Management
- Experience in Call Center
- Drive an EHS and Quality culture within the team/s and set the example for good practice.
8
Experience For R&D Line Manager Resume
- Identify and develop new, major business opportunities utilizing ABB's resources and experience base in traditional and non-traditional markets worldwide
- Experience in Call Center
- Direct, motivate and guide less experienced managers and sales representatives, and assist them with complex customer negotiations and sales strategies
- Manage a business unit within the division to ensure the best client and customer service is delivered in a safe efficient and cost effective manner
- Experience in healthcare required
9
Experience For Line Manager Integration & Verification Resume
- Ensure CRM/ sales Tools is up to date with valid cases
- Consolidate view of total demand for Sales Area
- Customer Experience and Operational Excellence
- Management of Effective Subordinates
- Safety, Health, Quality and Environmental Effectiveness
- Proven Competency in CAN bus machine systems
- Demonstrated mathematical aptitude, exceptional financial acumen
- Analytische Vorgehensweise und hohe Kompetenz beim Planen, Koordinieren und Priorisieren
- College Diploma or equivalent work experience in insurance
10
Experience For Line Manager, Mutual Funds Administration Resume
- 3 – 5 years of progressive experience within an Insurance Sales environment
- Formal supervisory/leadership experience
- Effective utilisation of labour hours to maximise product yields and minimise waste and breakage
- Ensure effective deployment of staff across all lines to maximise productivity
- Ensure all raw materials and full goods are properly stored and protected
- Experience in production lines
- TPM and HPWS experience is an asset
- Proven leadership behavior, interest and desire to lead people
- Better Digital Experiences,
List of Typical Skills For a Line Manager Resume
1
Skills For Business Line Manager Resume
- Leadership and problem solving skills and strong safety focus
- Have excellent written, verbal, and listening skills
- Strong leadership and coaching skills in line with Ericsson core valued
- Strong communication skills (oral, written, computer)
- Strong investigation and diagnostic skills
2
Skills For Service Line Manager Resume
- Excellent interpersonal skills and the ability to develop broad networks
- Strong communications skills,
- Strong leadership skill with over 5 years R&D management experience within telecommunication industry
- Fluent English, written and spoken, and excellent presentation skills
- Strong Customer service skills with the ability to interact with business and IT people at any level
- Outstanding communication, organizational and interpersonal skills
- Provide regular coaching and feedback across the store, improving the skills of your team
- Opportunity to further develop leadership and coaching skills and enhance one’s image as a leader
3
Skills For Front Line Manager Resume
- Management experience and good understanding of AC financials (in particular those related to service)
- Prior experience in working with multi-sited teams in multiple disciplines
- Proficient computer skills (spreadsheet, graphing, etc.)
- Proven experience in working in a complex and international environment
- Proven experience in dealing with third parties
- Responsible for staffing the line in accordance with schedule and skillset requirements. Prepare and attend monthly Production DSB
- Skilled communicator, a keen observer of emerging issues, and a strong analytical thinker
- Interpersonal and Managerial Skills shall include the following
- Experience in a technical field, preferably food manufacturing or consumer goods industry (as Supervisor, or other similar positions)
4
Skills For Production Line Manager Resume
- Establish a good relation with solution /delivery units and have a good knowledge about their competence/staffing needs
- Prior experience in the Financial Services industry, and/or related Internet technologies
- Opportunity to further develop presentation and project management skills
- Proven commercial and business experience
- Computer skills; proficiency in Microsoft Word and Excel
- Effectively communicate in a high involvement work system
5
Skills For Cardiology Business Line Manager Resume
- Drives strong sales results, focus on customer experience and high employee engagement
- Ensure the operational risks Aviva is exposed to as a result of the team’s output are effectively actioned and managed
- Prior case management experience
- Demonstrate strong commitment to teamwork and ability to work independently as well
- Leadership skills (in team leading),
- Several years R&D experience with strong background in one or more of the software
6
Skills For G R&D Line Manager Resume
- Coordinate multiple priorities and demonstrate initiative in completing projects
- Experience with utilizing and creating effective MS Excel spread sheets; working capability with
- Proven experience or demonstration of leadership capabilities and project work
- Strong focus on Sales, Customer Experience and Employee Engagement
- Solid ability to build effective relationships with teams and drive results through collaborative approach with internal stakeholders
- Strong experience of radio design for GSM/WCDMA/LTE radio products
7
Skills For DTL Line Manager Resume
- Welcome new hires and manage their training. Ensure a good working atmosphere and good cooperation between teams
- Strong experience in Product R&D and Agile Methodology
- Knowledge of the industry market in Switzerland- Excellent command of German, very good English and French as an asset
- Perform effectively and lead in a complex matrix environment
- Maintain and develop team skills and ensure compliance to internal tools & documentations/policies (QD, QAD, QAPI),
- Strong experience in management of Microsoft systems and services
- Strong Program & change management experience
- Strong experience in management of Workplace environments focus on end user
- Proven and experienced Production Team Leader or Line Manager
8
Skills For R&D Line Manager Resume
- Effectively communicates and trains the business development and sales force on the product strategy / plan
- Advanced business analysis skills
- Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card
- To maintain housekeeping and maintenance standards including hardware and warehouse equipment and to ensure these are in a good working condition
- Responsible for supervising hourly skilled trades in the areas of fitting, welding, and assembly operations
- Strong knowledge in planning and executing NPI to start up production activities
9
Skills For Line Manager Integration & Verification Resume
- To operate as a Line Manager for a production area driving and owning the production cells to ensure
- Manage production cells focusing on Quality and throughput with effective planning, of people, equipment and materials
- Experience in software development or infrastructure management including people management
- Experience of operating with semi-autonomous or autonomous teams
- Experience and understanding of the industry, markets and staff management
- Experience in on-site commissioning
- Experience in Project Management roles within Banking Industry
- Two (2) to three (3) years manufacturing experience is required
10
Skills For Line Manager, Mutual Funds Administration Resume
- Participate in the development platform to bring expertise in term of manufacturability and return of experience
- Effective management and directs capability building
- Experience in Manufacturing is an asset
- Experience with lean ways of working
- Experience with managing operations
List of Typical Responsibilities For a Line Manager Resume
1
Responsibilities For Business Line Manager Resume
- Strong written and verbal communication skills, including the ability to effectively present technical and business-related subjects to all audiences
- Demonstrated operations and organization skills implementing and driving best practices in multi-office cross functional organizations
- Strong experience from IT consulting & relavant competence area
- Establish a good relation with other Group IT units like SDUs, VGT, I&O etc and have a good knowledge about their competence/staffing needs
- Proven management or leadership experience
- Highly developed market and business skills to ensure most efficient supply chains are identified and implemented in balance with cost requirements
- Monitoring inquiries to improve quality minimize errors and track operative performance and build an efficient and effective team,
- Possess strong knowledge of Lean Manufacturing or Six Sigma in a manufacturing plant
- Proven record in leading cross-functional teams (e.g., production, maintenance, cellar, lab or warehouse)
2
Responsibilities For Service Line Manager Resume
- Can motivate team members and maintain a good working environment for the team
- Experience in leading KWS activities for process equipment
- Huge amount of energy and drive with a strong target focus and sense of urgency meeting customer requests
- Have good understanding of financial impacts
- Strong participation to the SLM forum with other European countries, driving cross country actions
- Experience in team collaboration, while being able to manage your work activity in an independent manner
- Experience in a revenue management or forecasting role (i.e., Services Manager and Business Development)
3
Responsibilities For Front Line Manager Resume
- Provide leadership, communication and coaching, professional development and skill enhancement to Fraud Operations agents handling incoming customer calls
- Strong technical knowledge and market vision of collaboration tools
- Strong capacities to analyze simplify and define realistic action plan even on complex subjects
- Technical experience in mobile industry
- Developing and clearly communicating the manufacturing plan to the team, encompassing what needs to be carried out, explaining why, by when and by whom
4
Responsibilities For Production Line Manager Resume
- Driving / supporting selected POR initiatives (“NPI snaps”) focusing on assuring overall delivery landscape readiness
- Driving / supporting selected POR initiatives (“SIP’s”) focusing on improving overall delivery Qualit and CSAT
- Taking active part in EMEA Change Mgmt, initiating and supporting changes to improve delivery Flow and Quality
- Participating in internal quality Audits, supporting the necessary tuning based on results and findings
- Linking TCE&Q, CRT and Escalation in analyzing phenomena, identifying Class issues (Process or Product quality)
- Assisting WTY Program and TS Finance in planning annual Labor Budget, and supporting analysis of major run-time
- Identifying, analyzing, and driving resolution of customer issues (warranty and non-warranty) with account management
- Setting up and managing service workshop operations including required procurement
5
Responsibilities For Cardiology Business Line Manager Resume
- Focusing the Field on correct Case Coding in order to drive proper operational metrics, consequently insuring proper
- Engaging, managing and developing the Production Team Leaders and their teams
- Creating a culture of ownership within each department, with the goal of each area being self-managed (people management, planning, and continuous improvement)
- Overseeing production planning to optimize loading and capacity usage
- Managing and controlling the day-to-day operations
6
Responsibilities For G R&D Line Manager Resume
- Managing and resolving performance and business issues
- Embracing and promoting a customer service mindset
- Providing personal coaching and support to the employees
- Securing competence development for the employees according to Ericsson Career and Competence Model
- Developing a productive high performing and motivated team
- Contributing to evolution of future WW GSD service methodologies, Factory and supporting toolset
- Learning and improving cross-organizationally
- Taking active part in EMEA Problem Resolution analysis and supporting implementation of agreed solutions
- Driving the development of tools, processes and ways of working
7
Responsibilities For DTL Line Manager Resume
- Managing forecasted sales on budget, meeting gross profit targets
- Setting up and managing service field operations
- Setting L3/L4 Targets with Operations Support and TCE&Q, rationalizing OLA’s with Delivery
- Managing performance E2E, working with Countries and Delivery Functions to facilitate continuous improvement
- Being passionate about delivering the right way for customers and colleagues
- Being adaptable and agile in your thinking
- Shaping and influencing at the most senior level
8
Responsibilities For R&D Line Manager Resume
- Coaching on quality and productivity.Executing performance management measures as necessary and in a timely and proactive manner
- Securing efficient way of working to ensure customer orders are delivered on time, with the right content, quality and cost
- Monitoring and analyzing flow performance in accordance with customer needs and in balance with cost and efficiency requirements
- Leading and managing production process and organization
- Influencing and dealing with Ambiguity
- Coaching individuals and teams and adding energy in daily operation towards set targets
- Fulfilling the targets set for the team, delegate and lead for results
9
Responsibilities For Line Manager Integration & Verification Resume
- Securing the correct service level and plan resources accordingly
- Identifying and implement services for global business needs in the nature of Administration Services that can be executed centrally
- Managing unit resources and financials
- Driving business value creation and Service efficiency
- Working with SME’s, Operations Mgrs and Process Architects, to Optimize and Standardize delivery processes
- Participating in the Sales Area Management team to develop and implement plans and actions in accordance with global and regional initiatives and guidelines
- Executing field service activities
- Assuring high quality team deliverables
10
Responsibilities For Line Manager, Mutual Funds Administration Resume
- Supporting cross-Functions Service Efficiency initiatives and product SWEEP’s via the EMEA countries SLM forum
- Fostering Nestlé Continuous Excellence (NCE) and Total Performance Management (TPM) principles to build capability and improve your areas overall performance
- Ensuring that production targets are achieved in safety, quality, productivity, punctuality and costs
- Driving continuous improvement and development activities
- Ensuring that health and safety requirements and targets are met
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