Linux Support Engineer Resume Sample
Destiny Quitzon
7005 Vito Inlet,
New York,
NY
+1 (555) 122 7608
Work Experience
Senior Linux Support Engineer
05/2016
-
PRESENT
Detroit, MI
- Lead as a team technical leader on AWS Supported services and emulated by other Support Engineers. Act as a subject matter expert for one or more AWS Services in the Core Engineering team
- Install, Configure, Update, Support, and Troubleshoot services for customers such as: o LAMP Stack: Linux (RedHat), Apache, MySQL, PHP o OS level concerns o Web Servers o Database Servers (MySQL) o Applications Servers o Mail (Mail Transfer Agents) o Storage Technology: SAN, NAS, DAS, NetApp o Scripting: Perl, Shell, Bash, PHP, etc. o Clustering o Load Balancing o FTP o SSH
- Linux Enterprise Support Engineers support our largest Enterprise clients, ensuring their complex infrastructures stay up and running 24/7 while working with bleeding-edge technology
- Grow into the Enterprise Support Engineer role through training and mentoring
- On-call support and maintenance of the ISP systems on out of hours’ rota
- Review and provide technical analysis on IAR’s
- Ensure that customers get the maximum value from and easily use our products and subscriptions
- Support customers by responding within the designated service-level agreement to inquiries
Linux Support Engineer
03/2013
-
12/2015
Los Angeles, CA
- Investigate and troubleshoot issues and developing solutions for our customers while understanding their business needs
- Exceed customer expectations by providing outstanding customer service and provide regular updates to ensure they are satisfied with our support service
- Collaborate with engineers and developers to develop creative solutions for customers, including product fixes
- Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system; present troubleshooting instructions and solutions to other engineers within the domain
- Experience as a support, sustaining, or development engineer or other directly related experience within an enterprise environment
- Experience with non x86_64 architectures would be beneficial
- Run and maintain a 24x7 Internet-oriented production environment, across multiple data centers, involving hundreds of machines
- Participate in all phases of the development of a large distributed system; providing hardware, manageability, operability and performance perspectives on all aspects of the system
Unix / Linux Support Engineer
03/2007
-
10/2012
Detroit, MI
- Invent bold and radical new approaches to automate maintenance tasks, reporting systems, system health, performance monitoring tools, and software management tools
- Delve into a customer issue, or investigate why a metric is trending the wrong way, turning customers into raving fans
- Configure new machines and perform various system maintenance tasks
- Design and execute production acceptance tests and new hardware evaluations including producing, maintaining, and evolving capacity plans for various components, refining hardware requirements and selected designs, balancing raw up-front dollar cost with operability and TCO
- Knowledge of Linux and Vmware
- Excellent ISP grade systems administration knowledge
- Strong coding skills (e.g Perl, Python)
Education
Neumont University
2001 - 2006
Engineer's Degree in Computer Science
Professional Skills
- Excellent verbal/written communication skills and demonstrates the ability to communicate effectively with both technical and non-technical individuals
- Debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues
- Experience as a support, sustaining, or development engineer or other directly related experience within an enterprise environment
- Linux server administration skills (preferably Centos/RHEL)
- Good organization skills to produce quality work, within required specifications, and within scheduled timelines
- Communication skills with the ability to engage remote teams and work with engineers and management
- Networking device experience – switching and routing
How to write Linux Support Engineer Resume
Linux Support Engineer role is responsible for government, travel, telecom, design, analysis, security, database, training, software, troubleshooting.
To write great resume for linux support engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Linux Support Engineer Resume
The section contact information is important in your linux support engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Linux Support Engineer Resume
The section work experience is an essential part of your linux support engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous linux support engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular linux support engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Linux Support Engineer resume experience can include:
- Some previous software scripting or programming experience would be beneficial
- Experience of supporting database platforms (Oracle / MySQL)
- Experience supporting Java/Apache/Tomcat/web applications
- Upport engineering or system admin experience on Linux or Unix systems
- Solid grasp of how the Internet works at a deep technical level: DNS, routing, security, etc
- Interactions, informing clients as changes occur. 3 years of experience are required
Education on a Linux Support Engineer Resume
Make sure to make education a priority on your linux support engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your linux support engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Linux Support Engineer Resume
When listing skills on your linux support engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical linux support engineer skills:
- Some experience in storage consolidated environments using NFS
- Communicate clearly and effectively with customers that have various levels of technical expertise
- Scripting experience (any of shell/perl/python)
- Experience delivering live streaming events at scale-
- Experience implementing and supporting Apache or Nginx, and relational databases systems (Postgres, MySQL)
- Experience developing and presenting recommendations to peers and management
List of Typical Skills For a Linux Support Engineer Resume
1
Skills For Linux Server Support Engineer Resume
- Communication skills and the ability to work well in a team
- Demonstrated proficiency scripting with shell, Perl, Python, or Ruby
- Hypervisor experience using Vmware and KVM
- Experience of use of ticketing and incident management systems
- Experience of Perl, Python and BASH scripting
- 3) Experience in working in large environments
2
Skills For Unix / Linux Support Engineer Resume
- Linux support experience
- Experience with tools such as splunk, grafana, ELK
- Software or web development experience
- Public cloud (AWS or Azure) experience
- Experience in 24x7 production environments
- Technical support or development experience
- Provision, build and administration of Ubuntu v 12.04 – 16.04 and Redhat v5, 6 and 7 Linux experience
- Good attention to detail and creation of documentation to high standard for the design, build and support of infrastructure
3
Skills For Senior Linux Support Engineer Resume
- A Red Hat Certified Engineer (RHCE) certification would be a strong advantage
- Operated in a large user base environment
- Understanding of TCP/IP networking and diagnosis
- Working knowledge of Autosys scheduling tool
- Networking Knowledge and IP video delivery
- Patching solutions (Redhat satellite etc)
- Understanding of Linux authentication mechanisms (Kerberos, SSH, SU, certificates)
- Understanding of MYSQL
4
Skills For Linux Enterprise Support Engineer Resume
- TCP/IP networking, architecture, and core technologies (such as DNS, DHCP, HTTP, Routing, VPN)
- Exposure to TCP/IP networking, architecture, and core technologies (such as DNS, DHCP, HTTP, Routing, VPN)
- Help with the design, improve and scale systems, architecture and delivering new tools supporting the business
- Collect data and draw analysis conclusions from it using Excel and other reporting tools
- Performance analysis and monitoring
- Work within challenging SLA’s and follow escalation paths to the leadership team and product specialists promptly when required
- Knowledge of Solaris (Oracle) Operating System
- In scripting with Python and Bash
5
Skills For Linux Support Engineer nd Resume
- Teradata, Hadoop, Oracle, SQL Server database
- Knowledge of FreeBSD and Solaris
- Any knowledge of CentOS
- Configuration management and orchestration products such as Puppet, Ansible and Chef
- Other server technologies – Wintel etc
6
Skills For Linux Support Engineer, AWS Identity & Access Resume
- Awareness of spam, malware and related threat vectors
- Make Huge Impact: Elastic Block Store is one of the largest and fastest growing services within AWS. It is being used by thousands of developers from companies around the world
- Wear many hats: Take responsibility for technical design, implementation, and operations
- A company culture that encourages individual development and team-work
- Bonuses such as 30 holiday days, benefit card, pension plan, and more
- Berlin. A pretty cool city to live and work
7
Skills For Linux Support Engineer Resume
- Familiar with configuration management tools like Puppet, Chef, Saltstack, or Ansible
- Familiarity with RHEL-based distros and packages
- The ability to get things done with Python
- Config management/orchestration/automation tools such as Salt Stack or Chef
- Any relevant certifications: CCNA, Network+, RHCSA, etc
- Familiarity with distributed systems and the management of such systems
- Individual initiative and the ability to influence events, rather than passively accepting them, in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded
8
Skills For Linux Server Support Engineer Resume
- Ownership, urgency, and drive to launch services
- Exposure to massive-scale distributed systems
- Work in large multi-team environments
- To manage a range of Linux technology’s RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems
- Implement and maintain multi-tier distributed software applications
9
Skills For Unix / Linux Support Engineer Resume
- Participate in planning, implementation, and rolling out system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles
- Test and roll out major features, as well as work jointly with other team members to deliver complex changes
- Collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.)
- Provide deployment and operations support for large multi-tiered distributed software applications
- Roll-out system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles
10
Skills For Senior Linux Support Engineer Resume
- Customer notification and workflow co-ordination
- Ownership of one or more products or components
- Break down complex problems into corrective actions
- Asses technical risk
- Telecom Protocol support (LTE, VOLTE, IMS)
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