LMS Administrator Resume Sample
Mckayla Morissette
35525 Norris Orchard,
San Francisco,
CA
+1 (555) 627 9949
Work Experience
LMS Administrator
10/2015
-
PRESENT
Houston, TX
- LMS administration experience in a large-scale, corporate environment
- Work with and support the Learning and Development team to determine LMS best practices that support Camden’s learning and development goals
- Manages the Learning Management Systems and coordinates processes among program team and learning partners
- Upload course master shells to the platform for deployment; manage module testing prior to activation
- Make changes/updates based on assessment and repair errors immediately
- Generate and manage standard, custom, and ad-hoc report requests
- Identify, research, and resolve user questions and issues
Employee Development LMS Administrator
04/2011
-
05/2015
New York, NY
- Update home page as required
- Replicate Master Shell for new course developments to New Development category
- Develop reporting and analytics dashboards into data systems to enhance operational efficiency and organizational feedback to provide metrics for key performance indicators (KPI)
- Develop and maintain LMS pages, course catalog and user experience
- Plan, present and implement proposals for LMS website design changes
- Act swiftly to manage system challenges or unexpected issues in liaison with stakeholders
- Investigate and seek sustainable solutions to complex issues
- Manage users, courses and communities across learning platforms
Education
Northwestern University
2005 - 2010
Bachelor's Degree in Adult Learning
Professional Skills
- Strong problem solving skills and demonstrated customer service skills
- Good experience with MS Office Suite. Intermediate level Excel and Access skills required. HTML and XML skills are highly desirable
- Excellent listening and communication skills (written and verbal). Strong judgment with a positive attitude
- Proven advance level of technological skills, including experience with Word, Excel and Power Point
- Problem solving skills and good verbal/ written communication skills
- Strong communication skills and the ability to work effectively with all levels of management and Learning & Development Staff
- Step in as a project manager, offering strong project management, project planning, communication, change management, and time management skills
How to write LMS Administrator Resume
LMS Administrator role is responsible for software, organization, advanced, excel, learning, facilitation, word, design, planning, manufacturing.
To write great resume for lms administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For LMS Administrator Resume
The section contact information is important in your lms administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your LMS Administrator Resume
The section work experience is an essential part of your lms administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lms administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lms administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative LMS Administrator resume experience can include:
- Excellent process management skills, including proven ability to collaborate with various levels in an organization
- Prior experience as an LMS Administrator or experience working in a similar LMS role (i.e. LMS Analyst)
- Excellent interpersonal/presentation/communication skills
- Action Oriented – Strong project management skills used to drive business results; takes initiative; self-starter
- Demonstrated experience participating and rolling out a new LMS in a mid-sized company
- Prior experience with troubleshooting and configuring curricula in an LMS system
Education on a LMS Administrator Resume
Make sure to make education a priority on your lms administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lms administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in LMS Administrator Resume
When listing skills on your lms administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lms administrator skills:
- Excellent troubleshooting techniques related to software, including the ability to demonstrate effective and timely problem-solving skills
- Communicate strongly, independently and verbally with personable and effective writing and speaking skills
- Possess outstanding oral and written communication skills and be able to deal effectively with others
- Excellent process management skills, including a proven ability to collaborate with various levels in an organization
- Skills to read, write, and perform both mathematics calculations and the English language effectively
- Strong skillset building webpages using HTML and CSS
List of Typical Experience For a LMS Administrator Resume
1
Experience For Employee Development LMS Administrator Resume
- With at least 4 years of work related experience
- Provide excellent customer service and technical support to all users
- Collaborate with the Learning & Development team on new, innovative ways to maximize training effectiveness through the LMS
- Demonstrated success in managing customer relationships in a positive, proactive fashion
- Experience working in an environment that adheres to security and compliance standards
- Participate in LMS software validation activities
- Training – assist with setting up instructor-led trainings; help conduct training for learning and performance center, including demos for new users
- Developing, improving, documenting and communicating processes and standards
2
Experience For Global LMS Administrator Resume
- Preparing and maintaining up-to-date documentation, training and job aids on the functionality of LMSO applications
- Coordinating and performing testing activities
- Developing and maintaining expertise in the Saba Cloud LMS and related applications
- Developing and delivering communications, presentations and demos
- Assisting customers to integrate their e-learning courses with the LMS
3
Experience For LMS Administrator Resume
- Digging in and researching complex technical challenges
- Maintaining content structure and identify when content needs to be reviewed/updated
- Serving as a subject-matter expert and advisor on LMS functionality and processes
- Finding creative solutions to meet customer needs
- Providing proactive technical support for LMSO systems
4
Experience For Employee Development LMS Administrator Resume
- Managing data feeds between the LMS and other information systems
- Managing projects to expand LMS capabilities and meet customer needs
- Maintain Learning Management System (LMS) including troubleshooting and fixing all user issues, and training additional system admins and users as necessary
- Load multimedia and e-learning training like Captivate, Inkling, Articulate Pro, Storyline, etc. to the LMS
- Test all changes to the LMS system, post and test eLearning modules, ensure accurate audience assignments, and assessment scoring
5
Experience For Global LMS Administrator Resume
- Maintains ongoing learning technology processes and documentation
- Routinely audit training community to analyze for opportunities for improvement in processes and training and identify areas of concern in process compliance
- Assist in scheduling Internal/External training initiatives
- Provide insight into process improvement areas and assist in documenting/analyzing learner curriculum completions and LMS usage
- Develop a comprehensive Learning Management System understanding
- Act as lead change agent to adoption of learning technologies across Hub Group
6
Experience For LMS Administrator Resume
- Assist with the design and development of learning in service of high quality usability and accessibility standards
- Support the application and extension of authoring and content production software
- Troubleshoot and answer technical ticket issues, on the Learning Management System and online courses deployed through LMS
- Quickly resolve technical problems that interrupt learner use and tracking
- Complete special projects to be added as required by the gTech Learning team
- Perform testing for any enhancements or new functionality
- Keep abreast of vendor communication, and upcoming system changes
- Interfaces directly with customers to provide support and meet our customer’s evolving needs
7
Experience For Employee Development LMS Administrator Resume
- Provides global LMS training and support to all levels of LMS users
- Provide the data necessary to drive learning analytics
- Perform routine systems maintenance and configuration administration. Assist in the design, review, testing and implementation of LMS updates and enhancements
- Gathers, collects, records, tracks, verifies Learning Management System (LMS) data and information from multiple sources
- Maintains and updates a variety of training related confidential and sensitive electronic and/or hard copy reports and records
- Process new hire training requirements
- Assign, maintain, and report training requirements per established processes
- Gathers, collects, records, tracks, verifies data and information from multiple sources for inclusion into the Learning Management System (LMS)
8
Experience For Global LMS Administrator Resume
- Assign, maintain, and report on training requirements per established processes
- Act as the primary technology interface to manage day to day operations ensuring full functionality of the LMS for all users
- Order and re-stock supplies for the Learning & Development team
- Problem analysis and decision making capability
- Manages monthly DLA meetings to meet global time zones and publishes minutes of the meeting
- Documentation – help update and maintain training documentation; create instruction manuals for various system processes
- Maintain training curricula for key positions and departments
- Responsible for maintaining security permissions in Cornerstone
9
Experience For LMS Administrator Resume
- Advanced expertise using Microsoft Excel (VLOOKUP, pivot tables / charts, etc.)
- Audit compliance training, monitor and edit data
- Use LMS reporting features to perform analysis and communicate information to other business team
- Perform site administration, quality assurance testing and basic project coordination functions
- Interface with Trainers and Instructional Designers to coordinate Training Administration
- Document internal LMS training processes
- Administer web technologies such as Learning Management Systems (LMS) or Content Management Systems (CMS)
- Ensure that client projects are free from errors and defects through testing and site administration
- LMS system administration in a production setting (with a preference for D2L/Brightspace)
10
Experience For Employee Development LMS Administrator Resume
- Working with LMS third-party (publisher) content
- An understanding of relational databases (MS SQL, Oracle, MS Access)
- An understanding of LTI and/or other LMS extensibility technologies
- Familiarity with LTI and LMS add-ons (e.g., building blocks)
- Administers, analyzes, maintains, and supports functions of the National Training Center (NTC) LMS
- Support content production and management
List of Typical Skills For a LMS Administrator Resume
1
Skills For Employee Development LMS Administrator Resume
- Experience communicating effectively to all levels of an organization, including subject matter experts
- Proven documentation and writing skills
- Excellent communication skills required – verbal, written and interpersonal
- Work independently; is detail oriented and has excellent organizational skills
- Excellent interpersonal and influence skills
- Develop strong analytical skills
- Demonstrated accountability and follow through, comprehensively meticulous with details and organization skills, and driven by results
2
Skills For Global LMS Administrator Resume
- Experience managing Learning Management Systems (not necessarily ELM) experience
- Experience of HTML Coding & HTML5 Experience
- Advanced computer software skills in Microsoft Office applications including Power point, Word and Excel
- Strong experience in Adult Learning theory, interactive design, video, audio and visual design
- Facilitate LMS-based courses to diverse audiences utilizing traditional classroom and virtual classroom facilitation based skills
- Able to effectively communicate with employees at all levels
- Advanced computer skills (MS Word, Excel, Outlook, etc.)
- Intermediate-level skills with MS Excel, Word, Outlook, etc
- Able to communicate effectively in all modes with customers and peers
3
Skills For LMS Administrator Resume
- Prior experience with administration of web-based applications
- High level MS Excel and PowerPoint skills
- Work effectively at multiple levels of the organization
- Advanced computer skills (MS Word, Excel, Outlook, etc)
- Providing work direction, support and training to less experienced staff (Job Level III)
4
Skills For Employee Development LMS Administrator Resume
- Leveraging knowledge of industry changes, customer business direction and new technologies to help the team and customers make good business decisions
- Experience with loading multimedia and e-learning training like Captivate, Inkling, Articulate Pro, Storyline, etc. to the LMS
- Experience managing training processes such as scheduling, enrollments, rosters, waitlists, and compliance
- Strong ability to communicate, both verbally and in writing, with learning partners
- Camden Administrator for all 3rd party, online training to ensure a seamless training experience
- Deep experience administering one or more Learning Management Systems (LMS) and the willingness to dive in and master the complexity of ours
- In-depth knowledge and experience managing SCORM e-learning content within a corporate LMS environment
5
Skills For Global LMS Administrator Resume
- Experience in Learning & Development, Talent Management, or Training related field
- Experience developing training tools and job aids
- Two years of experience administrating Learning Management System
- Experience with researching and documenting job, task, instructional and scope analyses
- Demonstrated working knowledge of learning technologies
- Experience working with Moodle LMS in Distance Education and eLearning environments
6
Skills For LMS Administrator Resume
- Demonstrated success in utilizing various adult learning systems
- Experience developing presentations using Powerpoint
- Validate and test changes to Learning Management System keeping accurate and detailed test plans and results
- Experience building dashboards
- Experience with training industry standards (SCORM / AICC)
- Technical Background experience with troubleshooting
- Maintain and operate various technologies used in the delivery of instructional and/or interactive programs and courses, including cloudLMS and AdobeConnect
7
Skills For Employee Development LMS Administrator Resume
- Previous pharmaceutical manufacturing experience is desired
- Attention to detail, including grammar, punctuation, visual design and layout, audio and effective presentation
- Experience working in a healthcare network, hospital or office
- Experience as a Training Coordinator or a similar role
- Instructor -led/classroom training experience
- Directly transferable experience in a similar customer technical support role focusing on LMS use and customer implementation
8
Skills For Global LMS Administrator Resume
- Instructional Design/eLearning experience
- Experience building report queries
- Strong eLearning tool expertise (Camtasia, Articulate) and other related tools (Adobe Creative Suite)
- Demonstrable experience and success in interacting with customers on a regular basis
- Experience with computer troubleshooting and triage of technical issues
9
Skills For LMS Administrator Resume
- Extensive experience with a learning management and content management system
- Passionate about the best possible learning experience for our employees
- Has 4+ years' experience in learning management system administration
- Performs system configuration, PQ tests and writes scripts for validation testing
- Strong interest and aptitude for digital media, ad tech and/or programmatic buying
- Experience in learning and assessment design
- Perform LMS Site Administration, demonstrate an understanding of client-specific business needs, and respond quickly to customer requests
10
Skills For Employee Development LMS Administrator Resume
- Form strong internal partnerships with dedicated and informal learning leaders
- Experience providing consultative and strategic technology solutions
- Experience managing LMS systems
- Three to five years of related experience managing LMS system
- Experience training employees to use LMS and other systems
- Strong computer/technical background required
List of Typical Responsibilities For a LMS Administrator Resume
1
Responsibilities For Employee Development LMS Administrator Resume
- Experience with loading multimedia and e-learning training like Captivate, Inkling, Articulate Pro, Storyline, etc. to LMS
- Experience curating eLearning resources based on provided criteria
- Experience in a Training Administrator role
- Experience with Microsoft operating systems and integrated office suites (e.g. Word, Excel, Access)
- Knowledge of and experience with curriculum development, including lesson plans, job aids and instructor-led classroom presentations
- Qualtrics/360 experience to deploy surveys for follow-up post implementation or training
- Quality Management Systems/Quality Assurance testing experience
- Creating/modifying user accounts for BioMarin “external “ users and building the associated curricula in association with the requesting department/group
- Defining and documenting processes; documenting platforms and system standard operating procedures
2
Responsibilities For Global LMS Administrator Resume
- Standing, Talking, Hearing, Repetitive Motion (computer work), Sedentary
- Coordinating communication plans dealing with policies, procedures, and operational status of the LMS software, with all stakeholders
- Understanding of Adult Learning Theory required
- Managing all class rosters
- Understanding of data and file management, systems and API’s and database concepts
- Being main point of contact for system isues, administrative aspects, and important process of the LMS
3
Responsibilities For LMS Administrator Resume
- Understanding of SCORM, AICC, Tin Can
- Understanding of system networks, cloud, databases, etc
- Outstanding follow through
- Maintaining LMS data
- Entering attendance data into LMS
- Consulting on LMS system defaults and best practice business processes
4
Responsibilities For Employee Development LMS Administrator Resume
- Understanding of fundamental database principles/concepts
- Support the deployment of learning programs including uploading and updating internal and third-party online learning programs
- Evaluate new LMS functionality and features in LMS including testing and providing training to all users
- Oversee training project roll-outs and support the training team by creating and managing the curricula required to train end users
- Document of customer interactions in a CRM/Issue software tracking system by creating, tracking, and resolving cases as well as time involved
- Provide employee support by managing and responding to emails received in the training mailbox in a prompt and positive manner
- Build and distribute training feedback surveys, including regular reporting of results
- Oversee Brand’s performance management system including providing technical assistance, support and training to administrators and employees
5
Responsibilities For Global LMS Administrator Resume
- Technical proficiency in learning or HR technologies, Learning Management Systems and IT ticketing systems. Preferable iComply/Plateau/SAP
- Actively participating in industry forums and staying current on new technologies and applications in learning
- A working knowledge of eLearning authoring tools such as Adobe Captivate, Articulate Suite, or Articulate Storyline
- Assists with daily tasks such as sending status reports, responding to client questions, and assisting content team with technical issues
- Manage and maintain the Learning & Development team SharePoint site and UHS training archive
- Build training items, curricula and training designs in the LMS
- Build nodes, curricula and user groups based upon design input from EUMEA Training & Development and Corporate Training
6
Responsibilities For LMS Administrator Resume
- Assists clients to make recommendations to improve their online training program through LMS improvements such as setting proper permissions and file structure
- Handle design, creation, regular running and auditing of reports
- Oversee the Training & Development Community portal ensuring content on the site is relevant and useful
- Conduct training sessions on Training systems when necessary
- Use a variety of learning/training concepts and principles along with knowledge of cGMP’s and cGDP’s
- Knowledge of system training and adult learning theory
- Resourceful when diagnosing and solving complex problems
7
Responsibilities For Employee Development LMS Administrator Resume
- Online (web-based Training) Authoring Tools
- Provide Learning Management System training and support to the end users via email, chat, and phone
- Assist with updates and revisions to training program-related processes, procedures, and supporting documentation
- Assists with upload/publish, and testing of e-Learning sources files in the LMS, troubleshoot any related issues (internally and with clients)
- Partners with the field training team to publish training, deliver training to field associates and support associates with their completion of various training modules. Finds solutions to automate and create efficiencies in the field training team’s processes
8
Responsibilities For Global LMS Administrator Resume
- Provide daily project updates on ongoing setup and maintenance of Intellum
- Usability and QA testing content, UI, and content structure to optimize our program for end learners
- Support planning and execution of key trainings in sync with the department strategy calendar
- Define, develop, run and distribute training related standard reports, custom reports and dashboards on a regular and ad-hoc basis
- Actively participate in local user groups and industry forums to stay current on new technologies and applications in learning
- Creation, editing and archive of documentation as directed by department management
- Convert training plan design to a format for transfer and build within the LMS
- Design learning assessment and build within the LMS
- Enter completed training records into the LMS
9
Responsibilities For LMS Administrator Resume
- Research and troubleshoot data and assignment anomalies and errors, account anomalies and errors, with escalation to Corporate Training as required
- Generation of reports for training assessment as required
- Set-up instructor led training (ILT) and online courses
- Maintain the integrity of client/learner records and managing user accounts
- Assist with internal process auditing and innovation of best practices
10
Responsibilities For Employee Development LMS Administrator Resume
- Assist in the development of quality standards and procedures related to the LMS and maintain all processes supporting LMS functionality
- Becomes a Learning Management System (LMS) Administrator – currently Cornerstone OnDemand
- Develop and present training
- Be able to perform repetitive tasks without making errors and with high attention to detail
- Perform repetitive tasks without making errors and with high attention to detail
- Organizational/logical approach to manage meetings and present training
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