Lounge Server Resume Sample
Dorthy Fadel
68665 Terry Route,
Phoenix,
AZ
+1 (555) 776 7382
Work Experience
Executive Lounge Server
08/2015
-
PRESENT
Philadelphia, PA
- No supervisory authority
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Provide warm, engaging, and intuitive service to all Club Lounge guests in line with hotel service standards. Proactively anticipate guest’s needs and act accordingly
- Understand guest’s service needs
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Reports to assigned supervisors and Operations Director
- Position requires a strong customer service focus, strong communication skillsand a positive attitude
Lounge Server
04/2009
-
05/2015
Philadelphia, PA
- Be able to operate the point of sale equipment. No voids without supervisor’s written approval
- Follow procedures to take guest’s order; write legibly on check, order and pick up food as applicable
- Previous experience as a barista is essential
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
- Upscale serving experience
- Intermediate knowledge of wine and beverage
- Lift and carry up to (25) pounds at a time
- Obtain/maintain alcohol awareness certification and food handler’s permit
Tea Lounge Server
06/2003
-
01/2009
San Francisco, CA
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Prepare and/or delivers guest’s beverage order
- Promptly deliver guest’s food and beverage order ensuring quality and accuracy
- Ensures proper set up of tables
- Inspects linen, silver, china and other items prior to using them
- Takes customer orders and provides suggestions for beverages and food
- Reports orders to bartenders; adds garnishes to drinks before serving
Education
Upper Iowa University - Cedar Rapids Center
1998 - 2003
Bachelor's Degree in Management
Professional Skills
- Previous Food and Beverage experience in a high-paced environment with cocktail serving experience and food service experience
- Previous Food and Beverage experience in a high-pace environment with cocktail serving experience and food service experience
- Food and Beverage experience in a high-pace environment with cocktail serving experience and food service experience
- Working knowledge and understanding of basic math skills
- Basic skills in reading, writing, arithmetic
- Previous Food and Beverage experience in a fast-pace environment with cocktail serving experience in a nightclub
- Previous food and beverage experience in a high-paced environment with cocktail serving experience
How to write Lounge Server Resume
Lounge Server role is responsible for basic, credit, events, training, checks, health, gaming, microsoft, cash, general.
To write great resume for lounge server job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lounge Server Resume
The section contact information is important in your lounge server resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lounge Server Resume
The section work experience is an essential part of your lounge server resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lounge server responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lounge server position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lounge Server resume experience can include:
- Previous cocktail serving experience and food service experience
- Works effectively with bar personnel and complies with and enforces alcohol awareness laws and procedures
- Experience in a cocktail/lounge server experience
- Basic math skills and ability to handle cash and accurately make change
- Actively take orders, give enticing suggestions, conduct full and complete food/wine/beverage service, and monitor guests’ dining experience
- Actively takes orders, gives enticing suggestions, conducts full and complete food/wine/beverage service, and monitors guests’ dining experience
Education on a Lounge Server Resume
Make sure to make education a priority on your lounge server resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lounge server experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lounge Server Resume
When listing skills on your lounge server resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lounge server skills:
- Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and other employees
- Prior six (6) months experience in a food and beverage position
- Interact with and entertain guests, as well as dancing on bar tops and on podiums to ensure a memorable experience for guests
- Initiate conversation with guests, inquiring about their satisfaction with their experience
- Previous experience in beverage set-up/bartending and/or food and beverage service
- Guide guests through all phases of their experience at the lounge/bar
List of Typical Experience For a Lounge Server Resume
1
Experience For Lobby Lounge Server Resume
- 6 months' experience in cash handling position
- Ensure orders are of a consistently good standard and delivered in a timely manner
- Working knowledge of POS Systems including Infogenesis and Micros
- Pushing/pulling: 4-6 hr/day
- Cleans lounge area during and after events
- To have a complete understanding of the hotel’s employee handbook and adhere to the regulations within
2
Experience For Tea Lounge Server Resume
- Represents the service staff to customers by greeting guests at their table
- Ensures general upkeep and cleanliness of gaming and recreation areas
- Follows and executes the MGM Resorts, Hogsalt and PARK MGM service standards as outlined in training
- To have a complete understanding and adhere to company policies related to gratuities, as well as fire emergency procedure, hygiene and safety policies
- Be attentive to guests at all times; serving several tables at any given moment
- Answer questions regarding wine list, where wine comes from the vintage and the aromas & flavors of the wines
3
Experience For Sidecut Lounge Server Resume
- Abide by legal standards and TIPS alcohol training guidelines for alcohol service to guests
- Identifies and up-sells beer, wine and spirits to satisfy clients while increasing profitability in designated casino outlets
- Presents the drink order to the bartender and writes check properly while waiting for drinks to be made
- Work flexible schedule and shifts, including but not limited to, days, nights, weekends and holidays
- Communicate orders into Point of Sale system through Bartender ensuring transmission is verified
- Adhere to uniform and appearance standards, including shoe requirements and wardrobe expectations
- Exhibit proper knowledge, selling techniques and service delivery of food and drink items
4
Experience For Emerald Lounge Server Resume
- Act as an expeditor in preparing the plate with proper presentation and garnish
- Maintain cleanliness of the lounge including floors, tables, ledges, and counters
- Bid farewell to guests, using guests' name when known and invite them to return
- Coordinates service with other servers
- Serves food and beverages to guests, refills beverages as needed
- Removes dirty glasses, linens and dishes from lounge area
- Be familiar with all hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Actively participate and promote the Fairmont Pacific Rim’s environmental program and department specific initiatives in working towards sustainable operations
5
Experience For AM Lounge Server Resume
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the lounge floor
- Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest’s questions regarding such with confidence and accuracy
- Communicates the needs of the guests to the bartender and management. Informs management of guest’s reactions and comments. Assists management as needed to ensure smooth operation and quality service
- Follows proper department procedures for handling comps, room charges, credit cards, officer’s checks and coupons
- Maintains quality services standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests
- Prepare a variety of coffee & tea selections for Guests in the Lobby Lounge
- Provides fast, friendly, professional beverage/food service to H lounge guests; carries full trays on every round
- Takes drink/food orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
6
Experience For Opus Lounge Server Resume
- Responsible for food and drink orders with the support of the Sommeliers and Bartenders
- Delivers drinks in a timely fashion
- Perform assigned side work
- Broad knowledge of table-side service, food, wine, beer, and liquor
- In a cocktail/lounge server position required
- The Lounge Server is responsible for food and drink orders with the support of the Bartenders
- To work in any other venues as needed
7
Experience For Executive Lounge Server Resume
- Engage, entertain and inspire all who visit the Property by making a focused commitment to our guests and ensure they receive our SHOW/Five Diamond Resort standard of service
- Take orders from customers
- Serve bottled beer or draws draft beer from kegs
- Serve mixed alcoholic beverages
- Receive payment for the amount of sale and makes change
- Assist guests with suggestions from menu and beverage menu
8
Experience For Ty Lounge Server Resume
- Attend mandatory department meetings
- Welcome and greet guests and make all our guests feel comfortable
- Make genuine recommendations based on the needs of your guests
- Describe in detail tastes and textures
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
- Provides beverage service to guests in a fast, fun, friendly, fresh and focused style
- Takes orders and serves lounge food menu items to guests
- Adheres to established company and departmental procedures, guidelines and policies at all times including but not limited to guest service, cash handling, sanitation and organization
- Utilizes proper techniques in ordering, garnishing, and delivering drinks as well as rotating station and handling / cleaning of glassware/small-wares
9
Experience For Seasonal Ty Lounge Server Resume
- Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards
- Presents the drinks to the guest
- Obtains food orders and presents to kitchen personnel for preparation
- Obtains food when prepared and presents to guest
- Removes dirty dishes, glasses and silverware from table as needed
- Presents checks to the guest, accepts payment and gives change when necessary
10
Experience For Remedy Lounge Server Resume
- Present change correctly and has knowledge of guest charge procedures
- Work environment includes and is not inclusive to variable temperatures, indoor outdoor, noisy, fast paced, deadlines
- Advanced cocktail knowledge and intermediate wine knowledge required
- Carry and balance a tray. Ability to accurately process cash and credit card transactions
- Greets guests in a timely manner and requests primary beverage order
- Keeps tables neat and orderly by removing dishware no longer in use. Assists in bussing of tables, and resetting table for next seating. Transports dishes to kitchen for washing and disposes of trash in designated receptacles
- Adheres to all responsible alcohol serving requirements as dictated by the state, such as requesting identification from guests ordering alcohol when legal age is questionable
- Anticipates guest needs, when possible, and provide extra items, drinks, and condiments to the table
List of Typical Skills For a Lounge Server Resume
1
Skills For Lobby Lounge Server Resume
- Previous experience working in a similar resorts setting
- Experience working in a similar resort setting
- Experience in large and heavy tray handling
- Previous experience using a POS (Point of Sale) system
- Previous experience in large tray handling
- Experience working as a Cocktail/Food Server in a high-volume customer service establishment
- Guide guests through all phases of their experience at the lounge/ bar
- Need to have at least one year of server/beverage experience
2
Skills For Tea Lounge Server Resume
- Previous food and beverage server experience required as well as general spirit, beer, wine and food knowledge
- Previous F&B experience in a luxury hotel environment
- At least 6 months of previous experience as a Cocktail and/or Food Server in a similar environment.
- Previous food server experience
- Previous cocktail service experience
- Food and Beverage service related experience
- Previous Food and Beverage experience in a high-pace environment
3
Skills For Sidecut Lounge Server Resume
- Demonstrate S.H.O.W Service Basics for guest satisfaction
- To provide knowledgeable, personalized, and safe food and beverage experience to our guests
- Sell unopened bottles of alcoholic and nonalcoholic beverages to be taken from premises when licensed for sale of packaged goods
- Kneeling, pushing, pulling, bending
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Working knowledge and general understanding of beer, wine and spirits, including specialty drinks
- Ascending and descending ladders, stairs or ramps
- Working knowledge of standard equipment, including, but not limited to refrigerators/coolers, slicers, beverage machines
4
Skills For Emerald Lounge Server Resume
- Carrying heavy objects throughout shift
- Lifting-Under 20lbs 100% of Work Time
- Carrying - Over 20lbs 10% of Work Time
- Pulling - Over 20lbs 10% of Work Time
- Working knowledge to properly and safely handle non-hazardous materials, maintain proper hygiene, cleanliness and disposal methods
- Standing: 6-8 hr/day
- Sitting: 0-1 hr/day
5
Skills For AM Lounge Server Resume
- Walking: 6-8 hr/day
- Repetitive environment includes and is not inclusive to talking, bending, stretching and talking
- Utilizes proper cash/comp handling procedures assuring accurate accounting for sales and charging correct prices for all drinks
- Assists in bussing of tables, and resetting table for next seating
- Assist in the bussing of tables and resetting of tables for next seating
- Maintain clear understanding of cash handling and working knowledge of Point of Sale system
6
Skills For Opus Lounge Server Resume
- Be ready and willing to assist bus person with clearing and resetting tables
- Pick up dirty glasses and ashtrays from assigned station ensuring optimal maintenance of station, keeping clear of beverage debris
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Consistently following sequence of service utilizing all proper procedures standardized by the Cocktail Service management
- Replace ashtrays with butts with clean ashtray by using capping method
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Assist in bussing of tables, and resetting table for next guest
- Replace ashtrays with a clean ashtray by using a capping method
7
Skills For Executive Lounge Server Resume
- Frequent carrying and lifting up to 20 lbs
- Occasional ascending/descending ladders, ramps, stairs
- Maintains quality services standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and
- Up-sell food & beverage items using suggestive selling techniques
- Answer questions regarding regions where food products come from, how food is prepared, ask for information regarding food allergies
- Creates and ensures a fun- filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount
- Initiates conversation with guests, inquiring about their satisfaction with the restaurant
8
Skills For Ty Lounge Server Resume
- Communicates with servers and managers regarding guest requests
- Transports dishes to kitchen for washing and disposes of trash in designated receptacles
- Transport dishes to kitchen for washing and dispose of trash in designated receptacles
- Request identification from guest ordering alcohol
- Communicate with servers and managers regarding guest requests
9
Skills For Seasonal Ty Lounge Server Resume
- Exhibit proper knowledge of selling techniques and service delivery of both non-alcoholic and alcoholic beverages
- Exhibit proper knowledge, selling techniques, and service delivery of menu items
- Clean menu covers, replacing inserts and general tidiness of podium area where necessary
- Work as a team, assisting all guests' and employees needs and inquiries
- Remove soiled wares from tables to dishwashing area
- Adhere to all cash handling and credit policies/procedures
- Greet guests in a positive, friendly and timely manner making them feel welcome and request beverage order
10
Skills For Remedy Lounge Server Resume
- Use the guest name during interactions, when available
- Serve “tray pass” food during catered events in the lounges as assigned
- Keep tables neat and orderly by removing glassware, dishware or other items no longer in use
- Transport dishes to kitchen for washing and disposes of trash in designated receptacles
- Communicate with lounge servers, bartenders and managers regarding guest requests
- Provide club service for designated beverages, including table side martini service and perfect pour
- Maintain cleanliness in assigned section utilizing a silent service approach
- Consistently follow sequence of service utilizing all proper procedures standardized by Beverage Management
- Resolve guest challenges, ensuring guest satisfaction
List of Typical Responsibilities For a Lounge Server Resume
1
Responsibilities For Lobby Lounge Server Resume
- Greet and converse with guests to suggest or receive cocktail orders
- Serve hot and cold beverages and hot and cold snack items on the menu
- Serve beer, wine and cocktails
- Handle monetary transactions in accordance with department policies and procedures
- Interact with guests in a pleasant, efficient and professional manner
- Expedites drink orders for each party quickly and accurately
2
Responsibilities For Tea Lounge Server Resume
- Serves refills upon request as well as follow up for additional beverage requirements
- Initiate conversation with guests and inquire about their satisfaction with the restaurant
- Anticipate guests' needs when possible and provide extra items, drinks, and condiments to the table
- Provide club service for designated beverages
- Clean and reset tables immediately after guests depart
- Be familiar with all Hotel services/features and local attractions/activity to respond to guest inquiries accurately
3
Responsibilities For Sidecut Lounge Server Resume
- Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
- Maintain complete knowledge of POS and manual systems
- Input orders into system and ensure transmission is verified by Bartender/Kitchen
- Legibly document orders when system is down and distribute orders to respective personnel for preparation of order; follow call procedures at the Bar
- Retrieve orders from designated areas and serve to guests
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
4
Responsibilities For Emerald Lounge Server Resume
- Present guest checks and process payments through the Bartender/Cashier
- Extend courteous salutations when guests leave outlet an invite them to return
- Collect and report tips at the end of assigned shift
- Anticipate guests needs, respond promptly and acknowledge all guests
- Be familiar with all hotel services and features and local attractions and activities to respond to guest inquiries accurately
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available
5
Responsibilities For AM Lounge Server Resume
- Exhibit upsell techniques and knowledge to provide the premium brands and offerings to guests
- Greet guests upon arrival in lounge area
- Serve alcoholic beverages to guests and verify age of any guests who look under the age of thirty
- Maintain a constant awareness of safety, accident prevention, and health regulations and immediately notifies the supervisor if an accident does occur
- In a cocktail/lounge server position
- Follow all Clark County Health Code Standards
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