Maintenance Controller Resume Sample
Leonora Gibson
49144 Anastasia Plaza,
Los Angeles,
CA
+1 (555) 257 1909
Work Experience
Senior Maintenance Controller
11/2017
-
PRESENT
Boston, MA
- Job Knowledge & Skills -Demonstrates a thorough knowledge of technical responsibilities; performs tasks with minimal supervision; exhibits skills needed to perform the job; troubleshoots & recommends/implements solutions
- Undertake the role of “Maintainer Control Room Contact” as set out in the TSA Contract
- Act as initial point of contact for all live operational interfaces at the Great Western Integrated Control Centre
- Monitoring trains in service to ensure the maintenance plan and associated requirements are achieved and trains are delivered to depot as planned
- Management of in-service provisions and faults including advice to the customers control room staff, Network Rail signallers, Train Drivers, on-board staff and platform staff as required
- Recording of faults directly into Hitachi SAP based maintenance management system
- Capturing in service maintenance requirements from the operational fleet
Maintenance Controller
07/2012
-
08/2017
Phoenix, AZ
- Maintains good relations and channels of communication with off site locations and their employees
- Compiles aircraft history and background information to analyse and coordinate actions
- Assists other groups within HAL or outside agencies as directed by the Manager - Maintenance Operations Control
- Implement processes for controlling aircraft maintenance records and follow-on communications with the customer’s maintenance departments
- Coordinate with the Site Manager and customer representative’s in the management of aircraft discrepancies and planned maintenance events to ensure the best possible course of action to get the aircraft back into service with minimal downtime
- Maintain consistency between Thales’ SERVO maintenance management system and American's FMR system. Daily
- Personal computer and Microsoft office software
Assistant Maintenance Controller
10/2008
-
06/2012
Chicago, IL
- Recording, management and train re-allocation to depot with regards to damage, vandalism rectification
- Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans
- Utilisation of control room operational management systems (Genius/P2/TRUST) and Hitachi`s SAP based maintenance management systems
- Read and extract information from traction and rolling stock drawings and specifications as necessary
- Ensure robust data management systems are in place to effectively document and manage critical maintenance data and processes and effectively update data as changes occur
- Complies with all aspects of HAL Safety Program within the MOC
- Assures HAL procedures and policies are followed and is responsible for HAL property and equipment
- Establishes good relations with other maintenance sources
Education
University of Phoenix - San Antonio
2002 - 2007
Engineer's Degree in Management
Professional Skills
- Strong organizational skills with the ability to prioritise effectively
- Strong in communication, influencing and negotiation skills with service providers and customers
- Possess and be able to demonstrate the key competencies and skills outlined below
- Strong customer service orientation & telephone negotiation / persuasion skills
- Sound analytical & problem solving skills
- Maintain fleet competence and fault finding skills
- Good analytical mind and problem solving skills to drive for excellence and quality performance
How to write Maintenance Controller Resume
Maintenance Controller role is responsible for reporting, finance, negotiation, security, retail, training, purchasing, travel, events, government.
To write great resume for maintenance controller job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Maintenance Controller Resume
The section contact information is important in your maintenance controller resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Maintenance Controller Resume
The section work experience is an essential part of your maintenance controller resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous maintenance controller responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular maintenance controller position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Maintenance Controller resume experience can include:
- Good understanding of rail public transport operations process and rules & procedures
- Holder of a valid motor vehicle driving license
- Experience of working in a manufacturer’s franchised dealership in both workshop & service desk environments
- Experience of working in a cost approval & audit function either in a lease co. or other similar entity
- HNC in electrical or mechanical engineering or equivalent experience
- Ensure the quality of work and proper documentation; making, if applicable, the necessary corrections prior to work completion
Education on a Maintenance Controller Resume
Make sure to make education a priority on your maintenance controller resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your maintenance controller experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Maintenance Controller Resume
When listing skills on your maintenance controller resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical maintenance controller skills:
- Excellent interpersonal and communication skills, able to collaborate with all levels of parties throughout the organization, both internal and external
- Experience working experience in a similar role within building, leisure retail industry or Graduate with relevant qualification
- Excellent computer literacy with a good working knowledge of Microsoft applications (Word, Excel, PowerPoint) particularly in Excel
- Gather evidence, validate information; challenging if appropriate
- Proven experience in an operational, line maintenance or maintenance control environment
- Liaising with the Operations Department in prioritizing flight operational requirements
List of Typical Experience For a Maintenance Controller Resume
1
Experience For Senior Maintenance Controller Resume
- HKAR 66 B1.1 or B2 license holder or other valid engineering license (Airframe/engine or Avionics) acceptable to the Hong Kong Civil Aviation Department
- Make recommendations for corrective action of discrepancies based on aircraft service history analysis, applicable MM guidance, and Operator experience
- Experience working with different people at all different levels within business
- Experience working on HGVs, LCVs, and/ or PSVs
- Maintenance experience on a range of vehicles including Diesel Engines
- A good team player with cross functional teams from different sections and departments
2
Experience For Operations & Maintenance Controller Resume
- Proven ability to manage across departments and Original Equipment Manufacturers (OEMs)
- Have at least 5 years’ experience in aircraft maintenance preferably on B737 NG
- Preferably have previous experience in a Maintenance Control environment
- Good team worker and able to build relationship with other stakeholders
- Eight (8)+ years’ aviation experience
- Five (5) or more years Aircraft Maintenance experience as an Aircraft Mechanic or Flight Line Supervisor
- Demonstrable, detailed mechanical knowledge of vehicles is essential with experience in workshop environment or similar
- Is prepared to go the ‘extra mile’ in order to achieve excellent end results
- Processing tyres in adherence to the Alphabet fitter and tyre brand steering policy
3
Experience For Engine Maintenance Controller Resume
- Assisting in the efficient rectification of aircraft defects
- Speaking with customers regularly from start to finish to keep them updated with what's going on
- Agreeing best price policy with suppliers and also agree repair timescales
- Working with Garages and customers to diagnose faults, source replacement parts and agree final repairs
- Coordination of and assisting in the recovery and repair of AOG aircraft, supporting all aspects of returning an aircraft to service
- Ensure that maintenance is undertaken in accordance with Rail Group Standards and the Siemens Rolling Stock VMI
4
Experience For Maintenance Controller Lead Resume
- Explore options to execute the most sensible solutions to recover aircraft by considering operation requirements and costs
- Drive OEMs and Engineering operational teams to deliver quality technical support services
- Constantly communicating with flight crew to ascertain the nature of any technical defects reported
- Ad hoc project work as requested by the Engineering management team
- To manage, approve and audit all SMR (service, maintenance & repair) and Tyre requests ensuring adherence to the Alphabet Maintenance Policy
- GCSEs or equivalent including English and Maths
- Advanced mechanical training such as MasterTech (manufacturer specific)
- Supervise aircraft fueling operations and ensure performance is in accordance with Company Policy and NAVAIR procedures
- Age of 24 years or above
5
Experience For INL Maintenance Controller Resume
- Plan, organize and make decisions without supervision or guidance
- Analyses and apply appropriate measures within rules & regulations framework
- Issue accurate reports and statements
- Possesses the military exemption
- Coordinates with Dispatch, Flight Crew, Production Foreman, Planning, and the Materials Department to maintain a flight schedule and ensure aircraft are maintained in accordance with procedures in the Southwest Airlines Maintenance Procedures Manual
- Communicates directly with Flight Crew, SWA Mx, or Contract Mx vendors to determine if discrepancies are eligible for deferral utilizing the approved MEL/CDL guidelines
6
Experience For Assistant Maintenance Controller Resume
- Initiate tracking numbers for all MELs and CDLs, and for other Time Limited repairs or deferred maintenance items
- Coordinate with the Mx Planning Department to ensure all discrepancies with an assigned tracking number are corrected in a timely manner and prior to reaching associated time limit
- Coordinate with Contract Maintenance to work aircraft discrepancies discovered at Stations where SWA Mx is not present. Ensure appropriate references are provided and that work performed is properly documented
- Record all major mechanical delays and cancellations and reasons for such
- Comply with whatever directives are set forth from time to time by the Manager of Maintenance Operations or the Director of Maintenance Operations
- Self motivated, proactive, able to work / resolve issues independently and make sound decision under pressure
- The control of all scheduled and unscheduled maintenance carried out on the Company’s fleet of aircraft as per CASA Schedule 9
7
Experience For P-A Maintenance Controller Resume
- Co-ordinate the deployment of Technicians to any failed unit if deemed necessary
- Manage and co-ordinate main line defects, failures and serious incidents
- Management and control of relevant fleet downloads and electronic data
- Provide first line technical assistance to operations staff (SPOC)
- Plan scheduled and out of course depot maintenance requirements
- Record and report all information relevant to Operational Safety Incidents/Accidents, service defects and failures in a detailed and efficient manner
- Sitting at the customer site, maintain a professional image of Siemens and develop good relationships to ensure opportunity for future business, and working process
8
Experience For Maintenance Controller Resume
- Undertake delay attribution and failure route cause investigations
- Virgin Americas Maintenance Controller team maintains 24/7 technical oversight of our A320 family fleet of aircraft working remotely from Operations Control at Headquarters
- Responsible for oversight of the CX/KA/AHK global operation to ensure safe compliant aircraft are available to meet the CX operational schedule
- Management of aircraft AOG support and recovery globally and drive continuous improvement
- Responsible for OTP from a Maintenance Operations perspective
- Manage AOG recovery events worldwide, including requirement for Base Maintenance support, through outport Engineering Managers, by tracking milestones and to ensure timely AOG recovery
9
Experience For Senior Maintenance Controller Resume
- Review the major AOG events and drive business units to ensure lesson learned is captured and mitigation actions are in place
- Coordinate with other Thales departments when necessary to resolve IFEC system discrepancies
- Technical, logistical and administration support to Maintenance controller
- Maintain an awareness of customer specific parameters
- Manage all aspects of cost control of each job
10
Experience For Operations & Maintenance Controller Resume
- Manage all aspects of clients vehicle down time
- Keep accurate and comprehensive notes
- Support customer service areas of the call centre as required
- Actively monitor aircraft defect alert and oversee MROs and line stations for proper troubleshooting and rectification to minimise technical delays and Aircraft on ground (AOGs)
- Communicate with both internal departments, Original Equipment Manufacturers (OEMs) and MROs for fixes to issues affecting safety, reliably and delays in operation
List of Typical Skills For a Maintenance Controller Resume
1
Skills For Senior Maintenance Controller Resume
- Previous experience of using Genius, Trust, P2, is desirable but not essential
- Relevant engineering SVQ3 or NVQ3 qualification or equivalent experience
- Three (3)+ years’ experience working government contract service
- Can prioritise and re-plan in a methodical manner
- Enthusiastic and flexible team member with the ability to work as part of a team, but also demonstrate the ability to work on their own initiative
- Two (2) years Maintenance Control Experience (Heavy Transport)
2
Skills For Operations & Maintenance Controller Resume
- Fifteen (15)+ years Aviation Maintenance experience
- Ten (10)+ years’ experience with relevant fleet type
- Line Maintenance with Supervision experience
- Very good physical condition, meets requirements of fitness class 1
- Experience in a similar position in a railway operation control center
- Manage priorities and assimilate new technical knowledge
3
Skills For Engine Maintenance Controller Resume
- Provides Leadership to highly skilled technical personnel
- Build and manage effective relationships with major MROs and Airlines to enable resource access in the network
- Source non original-equipment parts for cost effectiveness if necessary
- Raising, amending and closing of job cards
- Ensuring that the fleet aircraft are based in the correct locations for operational and engineering requirements
- Arranging recovery of customer vehicles
4
Skills For Maintenance Controller Lead Resume
- Scheduling in work for the mechanics via an internal and external system
- Assigning vehicle repairs to 3rd party repairers
- Recording, management and train re-allocation to depot with regards to damage, vandalism and rectification
- Overseeing the transit operation across the network and response to situation to provide technical justification of the aircraft serviceability
- Assisting in the recovery and repair of AOG aircraft
- Assistancing in the efficient rectification of aircraft defects
- Holding HKAR 66 license with appropriate type approval or equivalent
5
Skills For INL Maintenance Controller Resume
- Technical understanding of traction and rolling stock
- Co-ordinating the deployment of technical riding inspectors and station based technicians as required to support the class 800 fleets in service
- Provide technical guidance to assist Line of Route maintenance staff (including Technical Riding Inspectors)
- Actively monitor aircraft defect alert and overseeing MROs and line stations for proper troubleshooting and rectification to minimise technical delays and AOGs
- Have a calm, measured response to sometimes urgent problem solving
- Detailed knowledge of technical aspects of the rolling stock allocated to the depot
- Ensures total adherence to quality standards and compliance by engaging with stakeholders
- Capably of working in stressful environments for long periods of time
6
Skills For Assistant Maintenance Controller Resume
- An understanding of turbine powered aircraft systems
- A positive attitude and approach to dealing with customers
- Hold an EASA Part 66 license (B1 or B1 / B2) with a type rating on B737 NG
- Co-ordinating the deployment of outstations technicians and station based technicians as required to support the class 385 fleet in service
- Delivery of the operational maintenance plans to be undertaken by the associated maintenance depots ensuring train are delivered to depot as planned
- To lead the roll-out of ProNett and to deliver all relevant training requirements
- Ensure satisfactory close out of safety related traction an rolling stock incidents
7
Skills For P-A Maintenance Controller Resume
- Ensure that all reporting IT systems are updated in a precise and efficient manner
- Provide safety and compliance while ensuring the airworthiness of Virgin Americas fleet
- Ensure aircraft transits OTP are being met
- Communicate with both internal departments, OEMs and MROs for fixes to issues affecting safety, reliably and delays in operation
- Monitor calls from flight crews and MROs, provide prompt recommendation on technical situation during aircraft in operation and on ground maintenance
- Confer with the supply networks and customers to authorise repairs to customer vehicles, giving expect opinion on cost, fix and solutions
- Carry out supervisory responsibilities in accordance with Company policies and appropriate regulations
- Plan, assign, and direct work objectives
8
Skills For Maintenance Controller Resume
- Address complaints and resolve problems
- Able to perform each essential duty satisfactorily; able to read, decipher, and communicate findings of wiring diagrams schematics and complex aircraft regulatory documents
- Apply common sense along with the understanding to carry out instructions furnished in written, oral, or diagram form
- Maintain proper communication channels with personnel within the department by consistently holding meetings and participating in other meetings as required by supervisors. Ability to deal with problems involving several concrete variables in standardized situations
- Organize and plan work assigned while adhering to deadlines with focus on attention to detail
- A proactive and dynamic attitude to problem solving
- Proactive and committed to finding a solution, with ability to use initiative and common sense
- Multi task with consistency and accuracy
9
Skills For Senior Maintenance Controller Resume
- Be a self-motivated individual with a high level of initiative and commitment
- Work in a high-pressure environment and to adapt quickly within a dynamic situation
- Sound knowledge of railway operations
- The ability to be on the road for extended periods of time and to cope with and respect foreign customs and cultures
- Provides authorization for deferral items
10
Skills For Operations & Maintenance Controller Resume
- Reviews deferrals for correct application and limit control
- Supervise all Flight Line activities or any other assigned maintenance functions to and ensure all maintenance is performed in accordance with applicable maintenance manuals and established policies and procedures
- Supervise assigned Flight Line personnel to ensure safe, on time completion of all work assigned and provide serviceable airworthy aircraft for scheduled operations
- Direct all maintenance activities performed by assigned work centers to ensure discipline, efficient utilization of assigned personnel, quantity and quality of production, and cleanliness of facilities during all shifts
- Ensure assigned personnel are qualified to perform tasks assigned to them. Increase assigned personnel technical knowledge by ensuring proper training is conducted by supervisors, Lead Person, and Crew Leaders
List of Typical Responsibilities For a Maintenance Controller Resume
1
Responsibilities For Senior Maintenance Controller Resume
- Self-motivated and committed to drive for continuous improvement
- Contact suppliers daily to chase the completion of vehicles that are off the road due to a defect or breakdown, aiming to keep the vehicles off the road for the shortest amount of time possible in the most cost effective way
- Take incoming calls from drivers of the vehicles that have broken down and try and get a technician to the scene as soon as possible as well as obtaining all relevant information from the drivers
- Experience within an office environment and computer literate
- Book maintenance events in with the suppliers and liaising between drivers and suppliers to make sure these are attended
- Support the Line Maintenance operation to maintain a serviceable fleet
- Scrutinise all SMR and Tyre transactions. Identify and recharge to the customer items of maintenance and tyres not covered by the maintenance agreement
- Ensure all transactions are approved at the lowest possible cost price to Alphabet
2
Responsibilities For Operations & Maintenance Controller Resume
- To ensure calls are answered within required KPI’s, worksheets and tyre approvals are dealt with efficiently within SLA’s
- Relevant Technical qualifications for motor vehicle SMR
- Motor Mechanics NVQ 1, 2 & 3, City & Guilds or equivalent
- Extensive knowledge of the repair and maintenance of motor vehicles (Motorbikes, Cars & LCV’s)
- Relevant HNC qualification, or served apprenticeship with Mechanical and/or Electrical disciplines
3
Responsibilities For Engine Maintenance Controller Resume
- Sound knowledge of, and compliance to rules and regulations
- Microsoft Office Suite (Word/Excel/PowerPoint)
- This is an FAA safety sensitive position. Participation in our Drug-Alcohol program is required
- Advanced knowledge of IT systems / software
- Support the customer with the management of all class 800 fleets while in service
- Undertake competency assessment in line with the customers and Hitachi’s requirements
4
Responsibilities For Maintenance Controller Lead Resume
- Deputise for the GWICC Control Room Team Leader as required
- A willingness to work shift patterns as required
- Work overtime as needed. -Ability to work flexible shifts, nights and weekends
- Mechanical qualifications such as City & Guilds or equivalent desirable
- Able to instantly build and maintain rapport with a range of people
- Coordinate with Maintenance Control and Quality Assurance as required
- Ensure all records and reports required by Maintenance are maintained properly and accurate. Ensure all reports are submitted in a timely manner
5
Responsibilities For INL Maintenance Controller Resume
- Ensure Maintenance Control and down-line stations are aware of any Flight Line /Maintenance problems/issues
- Ensure and coordinate the provision of the required parts and materials to the repair station which, in turn, helps to prevent maintenance work delays or stoppage
- Work with Maintenance Control to coordinate flight schedules and job tasks
- Accountable for the control and security of company property on the job site
- Determine work procedures and schedules
6
Responsibilities For Assistant Maintenance Controller Resume
- Supervise and manage group leaders and employees fairly and consistently. Address complaints, resolve problems, reward and discipline employees as needed
- Develop and comply with safety, health, and environmental standards. Ensure proper training of all personnel according to the training program developed for all positions/tasks in assigned Work Centers
- Participate in and support continuous improvement activities and systems
- Directly supervise up to 70 Flight Line/GSE personnel
- Have had at least one tour in the Military
- Act as initial point of contact for all live operational interfaces at the Scotrail Alliance Integrated Control Centre
- To become the keeper of ProNett and all its functionality
7
Responsibilities For P-A Maintenance Controller Resume
- To manage and support the Maintenance Controller on a daily basis to help deliver the Youngs Property department objectives
- To constantly monitor the critical processes of the Young’s ProNett system to make certain all reactive and planned maintenance works are carried out in a timely and cost-efficient manner
- Ensuring Youngs properties are maintained to a high standard complying with all legal and brand operational requirements
- Support the Building Surveyors to provide a comprehensive and responsive maintenance support service for both reactive and planned preventative maintenance, capital replacement and compliance across the full property portfolio
- Further Technical Training in fleet and extensive system knowledge
- Knowledge of statutory certification and requirements to obtain correct certification
- Travel Requirements minimal
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