Manager, Asset Protection Resume Sample
Precious Rutherford
4503 Nicolas Valley,
Los Angeles,
CA
+1 (555) 974 6929
Work Experience
Manager, Asset Protection
07/2016
-
PRESENT
Chicago, IL
- Drives effective communication and timely resolution of conflicts within and between teams. Directs and leads a team which includes multiple levels and varying skill-sets towards successful completion of goals
- Develops Strategy for and oversees cross-functional projects and teams, works collaboratively to provide guidance on strategic plans and processes incorporating key priorities for Safety & Security and the total Company
- Leads the development of core competencies in information technology project management by developing and implementing project management methodologies, standards, tools, and training based on industry best practices
- Evaluate damages in support of companies position in disputed cases
- Evaluate performance of departmental contractors, vendors, and personnel
- Respond to elevated issues from state regulators, excavators and/or home owners on damage prevention topics
- Demonstrate proficiency with damage prevention regulations, industry standards, and internal policy. Works with key stakeholders to adapt policies and ensure procedures and accountabilities meet or exceed regulatory requirements
- Liaison between company and various outside agencies (State One Call Board(s), State Pipeline Safety Regulatory Commission(s), AGA, etc.)
Area Manager, Asset & Profit Protection
03/2013
-
04/2016
Houston, TX
- Initiates technology and process improvements and drives implementation of changes
- Review and provide approval for monthly departmental financials. Invoices, accruals, and liabilities
- Prepares and administers the departmental budget, and provides variance explanations
- Resolves contract or billing disputes and performance non-compliance
- Participate in trade associations
- Conduct annual contract reviews and initiate and coordinate changes with other areas of Asset Protection
- Investigative or related management (law enforcement or equivalent civilian experience) 5 years
Area Asset & Profit Protection Manager
08/2009
-
09/2012
Houston, TX
- Progressive experience in law enforcement, investigations, public or private sector security. 5 years
- Retail, restaurant, manufacturing or other general management 3 years
- Manage, coach, develop and provide leadership for all security personal
- Any other function management deems essential
- Partners with 3rd party eCommerce fraud providers and key departments to identify and recommend process improvements to reduce exposure to fraud
- Monitors and evaluates fraud prevention reports to ensure appropriate steps are taken to mitigate future loss, as well as contribute to new fraud prevention and reporting strategies
- Provides ongoing communication to eCommerce fraud committee and leadership on emerging fraud trends impacting Toys R Us and other retailers
- Cultivates and builds relationships with law enforcement and other retailers as it relates to digital fraud to protect the brand thru intelligence gathering and sharing
Education
University of Phoenix - Memphis Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Excellent analytical skills, communication skills, and ability to work independently and as a team player
- Strong computer skills, including Excel, Access, Word, PowerPoint, and warehouse management systems
- Prior experience with Wicklander-Zulawski interviewing is an advantage
- Leadership, analytical, communication, and presentation skills
- Previous Experience managing, analyzing, and optimizing projects and portfolios
- Previous experience managing, analyzing, and optimizing IT portfolios
- Effectively communicate and interact with diverse varieties of people and cultures at all corporate levels
How to write Manager, Asset Protection Resume
Manager, Asset Protection role is responsible for training, retail, finance, credit, integration, auditing, security, reporting, digital, travel.
To write great resume for manager, asset protection job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Asset Protection Resume
The section contact information is important in your manager, asset protection resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Asset Protection Resume
The section work experience is an essential part of your manager, asset protection resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, asset protection responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, asset protection position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Asset Protection resume experience can include:
- Leads National Investigation Centers, including recruitment, training, talent enhancement, and ongoing day to day supervision of the analyst team
- Supervise the security awareness program, to include organizing, maintaining, and communicating resources
- Leads corporate investigations focused on theft or fraud involving GRC team members, external suspects, and/or vendors who directly impact EBITDA
- Ensures coordination of delivery of information resulting from requests from law enforcement, AP field team, and the GRC
- Defines business requirements, identifies trends and gaps with existing systems
- P&AP programs including security assessments, networked interactive security systems, access control systems, technology solutions
Education on a Manager, Asset Protection Resume
Make sure to make education a priority on your manager, asset protection resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, asset protection experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Asset Protection Resume
When listing skills on your manager, asset protection resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, asset protection skills:
- Prior experience in a corporate office setting working with multi-functional teams
- Working across functional areas to develop effective business solutions that align with department objectives
- Experience in various areas of analysis, budgeting, and forecasting
- Experience with building reports
- Engineering and operations experience in a gas utility, pipeline transmission, or other energy/utility related field
- PHMSA regulation and State Damage Prevention Law knowledge and experience
List of Typical Experience For a Manager, Asset Protection Resume
1
Experience For Area Manager, Asset & Profit Protection Resume
- Collaborate with Director, Asset Protection to develop loss prevention strategic objectives and initiatives to reduce loss and mitigate risk
- Manage suspected loss case investigation processes and activity to identify policy, process and control enhancements/opportunities
- Partner with Sr. Analyst, Asset Protection to identify reporting needs in order to enhance visibility into exceptional activity which leads to loss to the practice, including both hospital and CTS-based processes and functions
- Establish and foster a positive relationship with Division Vice President, Directors of Operations and Store Managers
- Direct execution of shrink strategy through partnerships with Division Vice President and Directors of Operation
2
Experience For Manager Asset Protection Resume
- Represent Banner Asset Protection in Division EC meetings and conference calls
- Oversee and assist in implementation of store security equipment for new stores, remodels and acquisitions
- Oversee the case management process and review reports for accuracy
- Interact with various areas of the business to raise awareness of shrink and ways to counter its impact
- Partner with Operations to ensure Store/Division/Regional needs are being met with regards to staffing for day-to-day apprehensions, investigations, and shrink control
3
Experience For Area Asset & Profit Protection Manager Resume
- Establish contacts and working relationships with various prosecutors and law enforcement agencies
- Maintain industry-standard interviewing and interrogation skills, conduct interviews, and collect all necessary evidence and documentation for specific investigations
- Wicklander-Zulawski Interview and Interrogation certification
- Loss Prevention Certified
- Direct Reports 8-12
- Store EBIT to plan
- Departmental scorecard results
- Manages the implementation, integration and ongoing operation of departmental enterprise and non- enterprise systems for the area. Solves day-to-day issues with operations to ensure systems meet user, business and production requirements. Oversees testing of new system functionality and quality assurance for all systems fixes, enhancements, changes and implementations
List of Typical Skills For a Manager, Asset Protection Resume
1
Skills For Area Manager, Asset & Profit Protection Resume
- Six years Loss Prevention, management, audit or other transferable skills required
- Effectively leverage business and sales performance as a means for shortage reduction
- Experience with Portfolio, Program and Project management
- Experience with Microsoft PPM
- Experience in asset protection, security, access control, loss prevention, law enforcement (7 years)
- Cross-functional project management experience (7 years)
2
Skills For Manager Asset Protection Resume
- Experience with information technology practices to include security hardware and software (7 years)
- Multi-unit loss prevention experience along with Wicklander/Zulawski or Reid Interview and Interrogation Certified required
- Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)
- Participating in store associate training regarding approved Asset Protection procedures and workshops
- Willing to work extra hours and weekends when necessary
- Regular walking, standing, hearing, and talking
- Responsible for leading and providing direction to a team
- Knowledge of Macy’s Systems including RDS, POP, RVC and EDI
3
Skills For Area Asset & Profit Protection Manager Resume
- 3 Partner with District Managers, HR Managers, and Store Managers to respond to store needs regarding investigations
- Wicklander-Zulawski training (Certified Forensic Interviewer)
- Project management, including elements of scope, time, cost, integration, human resource and communications
- Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
- Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
- Background in Damage Prevention, Right of Way Maintenance and locating facilities
4
Skills For Asset Protection District Manager Resume
- Knowledge of regulatory codes and state/local laws related to utility damage prevention Knowledge of regulatory codes and industry standards
- Geographic Information Systems basic proficiency
- 6 Recruit, hire, and train store detectives. Supervise assigned store detectives (and third party guard services where applicable). Provide mentoring and training as needed. Interact with Division Lead and Human Resources regarding personnel issues
- 7 Schedule appropriate staffing levels in stores to ensure physical and personal safety. Provide store perimeter protection to include key & lock hardware, lock related issues, and related mechanical issues. Plan and schedule installation of security equipment for new stores, remodels, and acquisitions
- Prior experience facilitating presentations and teams
- Able to work independently and sets priorities for self and work teams to maximize speed and results
- Thorough knowledge of advanced access control and surveillance systems
5
Skills For Senior Manager, Partner & Asset Protection Resume
- Comprehensive knowledge of investigation techniques and applicable laws
- Knowledge of law enforcement, courts and business operations
- Security, loss prevention or law enforcement investigations (7 years)
- Asset Protection or leadership of field team)
- Responsible for the execution of Asset Protection initiatives in assigned district, as well as, implementation of shortage reduction programs in high shrink locations
- Partner with local store management and corresponding District Managers to meet strategic asset protection objectives
- Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, human resources compliance and customer service
- In charge of training program for new Agents and Investigators, as well as, ensuring compliance with shoplifting apprehension policies
- Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension
6
Skills For Market Asset & Profit Protection Manager Resume
- Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
- Able to read, write, and interpret instructional documents such as reports and procedure manuals
- Ten-key punch speed of 4,000 SPH
- Read, write, and/or speak English
- The incumbent primarily works in an office environment
- Occasional local and overnight travel
- Ensures NIC Analysts develop quality investigative leads and appropriately disseminate the leads to AP field team
7
Skills For Portfolio Manager, Partner & Asset Protection Resume
- Works in partnership with AP Data Sr. Analyst to focus NIC on identified theft trends based analytics provided by incident management, exception based reporting, and inventory adjustment systems
- Works in partnerships with the AP Safety Manager to ensure appropriate NIC coverage and communication of Crisis Management and Critical Event Situations
- If applicable, provide line manager support to APP teams / 3rd party security officers
- Investigates and resolves incidents discovered or reported, identifying causes and vulnerabilities during post-incident investigation, and applying lessons learned to mitigate repeat incidents.
- Conducts or provides direction to team members relating to all significant complex investigations within area of responsibility or as subject matter experts assisting with investigations led by other departments
- Consults and advises leadership concerning business unit performance in areas of functional support by
8
Skills For Manager, Partner & Asset Protection Resume
- Consults with appropriate internal departments and external customers, both domestically and internationally, on integrity or risk concerns and complaints to ensure consistency and compliance with internal policies and procedures as well as appropriate laws and regulations
- Develops and implements P&AP policies and programs with global application designed to decrease loss risk or operational costs
- Establishes rapport and supports the collaboration with law enforcement and government agencies for partner, customer and business safety and asset security and recovery
- Solicits and performs constructive review of existing tools and programs providing feedback to P&AP leadership. Reviews safety and security recommendations, determines best solutions and oversees the implementation of preventative or corrective measures designed to mitigate identified risks
- Supports the collaboration between team support services and customer group to ensure P&AP support and actions meet department, regional, divisional, and international objectives and support customers needs
9
Skills For District Manager, Asset Protection Resume
- Manage asset protection programs with an emphasis on theft, fraud, and root causes of loss
- Work closely with Director of Asset Protection to assist developing systemic and operational recommendations for shrink detection, reduction, and continuous improvement
- Creates, maintains, updates, and regularly examines standard and exception-based reports to analytically identify areas of vulnerability to losses in relation to inventory, cash, and company property
- Analyze customer orders and transactional information for fraud and/or abuse as it relates to discounts, credits, billing issues, and compliance of local, state, and federal law
- Partners with IT and inventory specialists to learn newly launched ERP resources which highlight and identify control issues, specifically related to inventory irregularities, pricing anomalies, credit manipulation, order duplication, and other potential losses
- Manage investigations, including documentation of all internal and external case details, video archival, report writing, investigative research, file preparation, interviews, and field support
- Participates with Emergency Response Team in conducting routine emergency response drills, and engages in responses to actual emergencies, as applicable
10
Skills For Zone Asset & Profit Protection Manager Resume
- Assists in administrative support of loss prevention and security systems, to include surveillance, access control, intrusion detection, and physical security
- Manage, coach and lead the functional development of Asset Protection associates related to their unique loss prevention responsibilities
- Collaborate with CTS and field leadership to develop strategies to reduce loss-related risk, along with the communications and educational materials required to achieve
- Partner with Director, Asset Protection to analyze loss prevention-related reporting to identify areas of risk mitigation and associate training opportunities, communications and educational material to reduce loss
- Develop, the knowledge, skills and abilities of the department through direct and indirect coaching and training
- Provide Asset Protection expertise, direction, and training to Asset Protection and Retail partners
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