Manager, National Accounts Resume Sample
Armand Purdy
1742 Braun Rest,
Dallas,
TX
+1 (555) 348 6461
Work Experience
Manager, National Accounts
09/2015
-
PRESENT
San Francisco, CA
- General management experience in a competitive sales environment
- As a Sales Manager in a Business to Business Environment emphasizing the Enterprise sector
- Telecommunications, ISP, HSD experience
- Provide input to sales planning activities, including Plan and; Updates.
- Manage expenses responsibly for support of STARLIMS Informatics sales business
- Complete necessary STARLIMS training and seek training opportunities unique to the sales and promotion of STARLIMS Informatics Solutions Suite
- Responsible for developing & maintaining a intricate relationships with GolfNow’s National MCO clients
- Continuously follow-up to ensure brand objective and 4 P’s are achieved with assigned accounts
- Facilitate account meetings and demonstrate interpersonal skills during the meeting, while maintaining flexibility and adaptablity of the customer’s position, level and needs
Area Manager, National Accounts
02/2010
-
06/2015
Dallas, TX
- Develop and maintain high visibility with Buyers, key decision-makers and decision-influencers; leverages the power of SoftSheen-Carson’s market position against competitive threats to achieve business opportunities at retail
- Support sales partner in generating revenue through new or renewed advertising sales
- Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC’s), National Account Service Center (NASC), Business Operations, support team, and Johnson Controls IS sales & service offices (SSO’s)
- Acts as a central point of contact to service existing or assigned account’s needs and requests
- Model Johnson Controls IS and Johnson Controls behaviors
- Responsible for realizing sales, volume, profitability, market share objectives for segment
- High level of analytical skills, planning and organizing
- Flexible with high level of initiative and ambition to achieve result
- High level of commitment, loyalty and dedication
Team Manager, National Accounts
02/2007
-
10/2009
New York, NY
- Well organized, able to focus on several issues and prioritize effectively
- Advanced communication & negotiation skills
- Advanced presentation & public speaking skills
- Solution instead of problems thinking
- Manage monthly promotional plan with the retailer
- Develop and Manage quarterly/monthly creative programs from start to finish working hand in hand with Trade Marketing and Finance
- Create and implement schematics, as allowed by merchant team
- Work with merchant team to manage all current and/or new SKUs
Education
Grand Valley State University
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong planning and organizational skills with specific competency in account planning and goal setting
- Strong follow-up skills to ensure resolution and closure
- Effective skills in making outside sales calls
- Personal attitude to improve their professional skills
- Has successfully used advanced communication skills to work with a wide variety of technical and business people internally and externally
- Strong consumer goods experience
- Superior relationship management and interpersonal skills
How to write Manager, National Accounts Resume
Manager, National Accounts role is responsible for planning, general, retail, finance, credit, training, trading, reporting, manufacturing, design.
To write great resume for manager, national accounts job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, National Accounts Resume
The section contact information is important in your manager, national accounts resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, National Accounts Resume
The section work experience is an essential part of your manager, national accounts resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, national accounts responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, national accounts position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, National Accounts resume experience can include:
- Customer marketing experience, including knowledge of category management, understanding of planograms, and promotional and advertising planning skills
- Ultimately responsible for effective management of cost levers (knowing the cost to serve) and in assisting in the timely collection of account receivables
- Identify the complete portfolio opportunity and prioritize our involvement utilizing our technical, marketing, and customer service resources
- Analyze high priority account performance quarterly utilizing Samsung KPI’s
- Acts as CBBD’s primary customer point of contact, builds and maintains strong relationships with assigned On-Premise National Accounts
- Strong knowledge of Home Appliance products and competitors
Education on a Manager, National Accounts Resume
Make sure to make education a priority on your manager, national accounts resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, national accounts experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, National Accounts Resume
When listing skills on your manager, national accounts resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, national accounts skills:
- Proactivity to effectively and efficiently apply the policies, processes, procedures and techniques that are determined for your territory
- Effectively develop strategies toward the achievement of defined objectives
- Being able to work under pressure, with a strong sense of urgency, to meet deadlines, performance guarantees, and customer demands
- Experience in successful “farming” to generate revenue from existing customers
- Experience working in sales and marketing positions
- Experience developing and implementing a sales strategy
List of Typical Experience For a Manager, National Accounts Resume
1
Experience For Area Manager, National Accounts Resume
- Uncovers and acts upon opportunities to grow volume in target account base by prioritizing and focusing in particular on accounts that significantly influence the brand preference of CBBD’s target consumer demographic (Millennials, LDA to 34 and Hispanics)
- Communication - Expresses ideas and information effectively, both written and orally. Seeks out and listens to others’ ideas and suggestions
- Product and industry knowledge of the lift truck industry. Previous experience working for a dealer, distributor or OEM
- Collaborate with all accounts on joint business planning, brand management, in-store merchandising and retail sales execution
- Complete ongoing general business analysis and evaluate risks, opportunities & threats
- Manage trade spending, customer event spends, and Travel and Expense budget
- Update monthly reporting
- Consistently provides market intelligence to continuously improve CBBD’s approach to the On-Premise trade
- Executes CBBD’s Retail Vision in assigned accounts
2
Experience For Account Manager, National Accounts Resume
- Budget and Forecast the Channel Management Plan
- Review title and program performance against assigned account sales goals and weigh against account sales forecasts in order to rationalize budgets. Convey any recognized difference to Sales VP
- Able to effectively communicate and build relationships with customers and multiple internal teams
- Develops and maintains a thorough knowledge of the company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned National Accounts
- Acts as the customer’s advocate, and communicates the customer needs across all organizational channels
- Manage relationship with Komatsu internal customers, increasing Komatsu lift truck unit sales at Komatsu manufacturing locations and affiliated Komatsu companies throughout North America
- Design and deliver site surveys and presentations to existing and potential national account customers
- Increase national account sales through Komatsu suppliers. Maximize relationships to achieve increased unit sales across Komatsu suppliers supply chain in North America
- Mathematical Skills – Ability to calculate figures and amounts such as discount, interest, commissions, proportions, and percentages. Thorough understanding of financial merchandising
3
Experience For Team Manager, National Accounts Resume
- High level of proficiency with Microsoft Office – Word, Excel, PowerPoint, Access and Publisher
- To 75% national travel required
- Be recognized customer expert and key point of contact for starches
- Recommends Specialty “value-added” solutions to national and regional account customers, including but not limited to, effective introduction of new products, technologies, and processes, to strengthen and obtain new business in support of segment growth targets and account plans
- Continually draws insights on customer needs and seeks opportunities to translate these into actionable plans and new sales development. Develops and maintains a strong working knowledge of the markets and competitive landscape
- Develop targeted customer lists in collaboration with Technical Service, Emerging Sales and Research teams
- Develop and maintain up-to-date ‘fact-based’ customer development plans
- Establish and maintain professional relationships within Sweeteners, Starches And Acidulants and other ADM Business Units
4
Experience For District Manager National Accounts Resume
- Understand how the client becomes successful and provide solutions for the client to reach their goals
- Identify and create a business plan to increase our market share with the existing account based on understanding how the client becomes successful year over year
- Collaborate with the Peak Contractor program manager, product management, and marketing to develop sales tools tailored for the assigned clients
- Develop customer channels of communications to improve perceptions of the value of JM products
- Communicate with the customer up front what we can and cannot do. Make sure the communication is clear and concise to minimize conflict. When conflict does occur, mediate the situation utilizing key JM personnel as support for the discussion
- Develop, implement and drive a sales strategy for the segment, based on year over year growth with the existing client base
- Review sales proposals to ensure that they meet revenue and margin targets
- Negotiate terms of trade activity with customer
- Create and present business reviews
5
Experience For Asset Manager, National Accounts Resume
- Manage Broker assigned to territory account, Build business plan for each broker
- Hold regular review sessions with key headquarters and field management personnel designed to insure to / over forecast performance of these accounts
- Interface with all management both in Business Unit/Division and in the field sales organization and any other disciplines
- Lead price negotiations on a corporate end user level and individual plant level when necessary
- Visit remote customer locations with other team members with enough frequency to develop relationships with key local decision makers in support of LES/ S+A goals for assigned National Account
- Orchestrate senior management meetings between Leviton and customer for “Big Picture” strategy discussions
- To grow the business year over year at an acceptable profit margin for the Corporation
- Manage a territory size between $ 5 -20 Million
- Be known at the end user customer as the “Go to Person” for all Leviton business matters
6
Experience For Senior Manager, National Accounts Resume
- Achieve forecasted sales on new products
- Establish annual revenue, product and program goals with the customer
- Report activities of the National Account on a monthly basis to Upper Sales Management and the VP/GM of the BU
- Manage the Cross Functional needs to deliver new products to customers and manage other specific customer needs
- Establish and develop the need for Culinary support among top accounts by opportunity
7
Experience For Senior Account Manager, National Accounts Resume
- Manage routine shortages/supply issues with customer
- Communicate changes to Treehouse Foods policy, including discontinued items, pricing actions, recalls/product quality issues to customer, and from customer to THS
- Manage new product launches, expand distribution of TreeHouse Foods products by selling “off shelf” items to target accounts
- Business Planning/Financial accountability: Conduct sales analysis, use available insights to provide solutions to customer needs
- Achieve top and bottom line financial goals
8
Experience For Account Manager National Accounts Resume
- Build sales growth for assigned accounts and product lines
- Engage customers in order to grow relationship, and achieve revenue, profit and market share targets
- Develop and execute tactical plans, manage budgets, forecasts, promotional planning and pricing. Key point of contact for all account activity incl. internal connections with SCM/Mktg./Finance
- Develop and grow Samsung Brand with all accounts
- Manage and implement business trade spend within account programs and management budgets
- Manage weekly product forecast by model by dealer and ensure inventory forecast matches promotional calendar by account
- Make product presentations, both new product introductions and present product offering to customers and prospects as prescribed by the Company sales guidelines
- Implement and drive the Samsung Sales Framework (including tools and planning approach) for the HA Division
9
Experience For Region Manager National Accounts Resume
- Drive Kenmore new business development
- Deliver consistent revenue and share of growth at assigned accounts
- Serve as the primary sales point-of-contact for assigned strategic vertical markets
- Drive specification for Zurn products within the capital projects group of assigned accounts, key customers and partner distributors
- Negotiate and implement business agreements with assigned accounts
- Identify and align Zurn resources to implement agreements and initiatives for assigned account plants and distributors within each country served
- Identify and communicate continuous improvement opportunities that result in increased ease of doing business, improved customer satisfaction and reduced operational costs
- Be aware of key societies/organizations supported by assigned accounts and determine level of support and involvement needed to drive collaborative relationship building
- Develops and conducts training for customer labor force
10
Experience For Senior Manager National Accounts Resume
- Conduct joint planning sessions with the customer designed to agree common vision, strategy, goals and actions
- Take part in sales development, marketing actions, customer retention,
- Expand the use of Billtrust's services within the assigned National Accounts. This is measured by performance against your annual revenue goal for the team including your own quota
- Enhance customer satisfaction levels by understanding their strategic goals and helping them optimize results from their currently-licensed services. This is measured by annual increase in Net Promoter Score for the accounts assigned to the NAM team
- Understand customer needs and develop solutions that work for them
- Negotiate complex situations
List of Typical Skills For a Manager, National Accounts Resume
1
Skills For Area Manager, National Accounts Resume
- 1) Make field visits and establish strong relationships with key decision makers and committees within buying organizations
- Operates with a consumer centric lens – understands multiple channels and the consumer shopping journey
- Business experience working in Consumer Products
- Experience creating business plans to increase market share growth year over year
- Experience with sales automation tools including CRM (Customer Relationship Management) and Microsoft Office (Word, Excel and PowerPoint specifically)
- Industry experience in a laboratory or science-based industry with knowledge of Laboratory Informatics
- Enterprise software sales experience
2
Skills For Account Manager, National Accounts Resume
- Experience in a National Accounts management role is typically required
- Experience in a sales role or a relevant account management role
- Develop effective sales programs and help drive them to success
- Define/Develop top target accounts to match category prioritization as developed by THS management
- Collecting information from internal partners, preparing meeting decks, and presenting financial and plan performance information to the client
- Directing and steering Region Managers against the biggest opportunities
- Managing operating budgets within guidelines. Also involves policy negotiations with customer as it impacts budget
- Possessing an understanding of the customer’s plan of benefits, processes, business partners, and issues
- Initiating actions that maintain high levels of customer satisfaction
3
Skills For Team Manager, National Accounts Resume
- Responding to customer questions and concerns with a sense of urgency
- Coordinate all engineering efforts – driving new product development and product improvements of existing items
- Provide input to sales planning activities; including Plan and Updates.
- A working knowledge of paper and corrugating industry
- Knowledge of the roofing industry, including technical knowledge of products/systems
- Flexibility, seeking/receiving input and/or feedback from many sources
- Knowledge of engineering and manufacturing processes
4
Skills For District Manager National Accounts Resume
- 2) Negotiate and prepare multi-year group purchasing agreements within established guidelines
- Managing national accounts in General Merchandise, preferably in the toy industry
- Drives for Results: Strives to create value and achieve positive business outcomes, even in challenging situations
- Communicates and Influences: Formally and informally communicates to achieve a shared understanding and builds alignment with others
- Proactively partnering with internal contacts to facilitate timely and acceptable resolution of issues or problems presented by the customer and/or consultant
- Maintains the sales and expanded distribution of the CBBD portfolio to assigned account base aligning with CBBD’s overall On-Premise sales strategy
- Assists National Accounts Manager in formulating creative new approaches to Arthrex’s National Accounts sales strategy
- Assist in managing strategic and tactical relationships at gift card wholesalers (Incomm & Blackhawk)
5
Skills For Asset Manager, National Accounts Resume
- Work with Product Management on promotional requests, vetting individually to assure profitability and support of the brand
- Analyze marketing insights to unlock opportunities for future account growth
- Wholly responsible for contracting activities
- Identify and create relationships with the agreed upon decision makers in each existing owner account on a local, regional, and national level
- Communicate changes to Treehouse Foods policy, discontinued items, pricing actions, recalls/product quality issues to customer
- Hold regular review sessions with the customer to insure goals and objectives are being meet or corrective action is taken where necessary
- Promote the Total Capabilities of Leviton in order to position Leviton as the Wiring Device supplier of choice throughout the customer’s organization
- Manage the customer P&L by managing top, middle, and bottom line numbers
6
Skills For Senior Manager, National Accounts Resume
- Create and present business reviews including relevant market data from sources like Techonomics and Data Essentials
- Work closely with Samsung marketing to maximize sales with each National Account
- Develop, communicate, implement and monitor all account initiatives and programs to ensure alignment of Zurn sales, marketing and operations
- Able to successfully interface with the Field Organization
- Proficiency in Excel, Word, PowerPoint, SAP
7
Skills For Senior Account Manager, National Accounts Resume
- Use the tools that are established for this purpose
- Propose improvements to processes, procedures and techniques
- Identify and Negotiate national account agreements within specific industry segments, to provide sales growth and additional market share with all product groups
- Develop a positive relationship with National Accounts through outside sales calls, email and phone contact on a regular basis. Make product presentations, develop proposals and complete requests for proposals as required by National Accounts
- Coordinate Product Training, for both sales and service for national account personnel. Coordinate activities with field sales and service staff as needed to support National Accounts
- Develop strong customer relationships – understands Customer organization and how to influence and develop long term business relationships
- Strong finance and budget management acumen
8
Skills For Account Manager National Accounts Resume
- Valuable experience in sales of outsourcing services
- Very valuable experience in sales of consulting services in T.I
- Valuable experience in companies with multinational exposure (personal activity carried out in several countries)
- Experience in sales processes with complex cost / benefit calculations and investment returns
- Oriented to objectives and results: demonstrable having achieved objectives in your sales experience
- Experience with the following tools: Word, Outlook, Excel and PowerPoint
- Valuable experience with SalesForce
9
Skills For Region Manager National Accounts Resume
- Proven ability to sell software solutions into large enterprise customers
- A solid knowledge of Prudential’s Group Insurance product and services
- Experience and knowledge in Prudential’s Group Insurance benefits, internal processes, and policies
- Own defending revenue through advertising campaign optimization
- Manage related National Account Trade Show activities, recommend promotions and marketing support, to increase product sales and brand awareness
- Support National or Regional Account Executive to generate revenue through new or renewed advertising sales
- Manages Budgets, Operations, Performance of Governmental and Multiple Unit Sales. Makes recommendations to management on discount levels and sales goals
10
Skills For Senior Manager National Accounts Resume
- Expand distribution of TreeHouse Foods products
- Communicate to other sales personnel and functions within TreeHouse Foods as needed
- Sets clear personal selling objectives – understands and develops customer needs, converts Mattel features into customer benefits, follows a disciplined and structured approach to account management
- Maximizes insights and data – gathers, manages and interprets the most appropriate data, sets objectives for business development, develops specific action plans for account plan implementation, measure/monitors/optimizes programs and results
- Understands Customer supply chain and operation efficiencies
- Strong negotiator – completes selling propositions before negotiating, effectively plans for selling and negotiating, negotiates/sells with a structured approach, executes a comprehensive follow up
- Timely and accurate forecasting of sales volume by SKU. Analysis of item trends and stocks to drive volume
- Team oriented – understanding of team goal and importance of individual and total contribution. Foster and participate in best practice sharing. Celebrate success. Be inspiring. Respect, develop and empower one another. Strong and clear communicator
- Higher university education in: Information Technology, Labor Sciences, Labor Relations or Business Administration
List of Typical Responsibilities For a Manager, National Accounts Resume
1
Responsibilities For Area Manager, National Accounts Resume
- Great partnership skills with all areas of Prudential (i.e., Contracts, Underwriting, Claims, Customer Service, Medical Underwriting, Legal) to satisfy customer’s expectations
- State Group Life and health insurance license required within 30 days of hire
- Knowledge of competitor product lines and price levels
- Willingness to travel an estimated 40 – 60%
- Creates Customer Value: Focuses on creating value for both the internal and external customer. Builds trusting relationships while meeting or exceeding customer expectations
- Drives a Continuous Improvement Culture: Envisions, deploys, executes and sustains a culture of continuous improvement
2
Responsibilities For Account Manager, National Accounts Resume
- Analyze and evaluate product lines, markets, and customers
- Understand and formulate value propositions and develop sales tools around those value propositions
- Communicate at all levels (internally and externally / verbal and written)
- Make consistently sound judgments
- Product Knowledge: Demonstrate full product knowledge of Transportation’s Core Products (OTR Brokerage, Intermodal ISO and Intermodal Core), and general product knowledge of YLA’s International and Contract Logistics products (AFF, OFF, CHB, OCM, Warehouse)
- Willingness to travel within assigned territory, as needed
3
Responsibilities For Team Manager, National Accounts Resume
- Quickly learns complex solutions in order to communicate their advantages to customers
- Has a highly consultative sales style and a commitment to customer satisfaction
- Willingness to learn, assist and manage all customer channels that buy starches
- Desire/motivation to help promote other ADM products to “key” relationships
- Proactivity: ability to work independently, as well as to interact with and mobilize the people of ADP and the client that are necessary, in order to achieve the objectives set
- Planner: ability to organize, plan and monitor their activity, based on the annual and quarterly objectives set
4
Responsibilities For District Manager National Accounts Resume
- Communicator: ability to establish contacts and dialogue at the managerial level: General Manager, HR, IT, financial and to communicate effectively with each of them
- English: fluent reading level; high level writing; high level spoken
- Manage complex sales situations, with multiple interlocutors in the client and in ADP
- Capacity to sell intangibles
- Conceptualize (design on paper) and communicate the benefits of intangible services
- Language Skills - Ability to read, analyze, and interprets general business information and governmental documents and regulations in the English language. Ability to write reports, business correspondence, and procedural information. Ability to effectively present information and respond to questions from managers, clients, customers, employees and the general public
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