Manager, Training Resume Sample
Marion Paucek
3976 Fiona Mount,
Boston,
MA
+1 (555) 938 8004
Work Experience
Manager, Training
06/2015
-
PRESENT
Phoenix, AZ
- Focus of role is on execution of strategic direction of business function activities. Carries out complex initiatives involving multiple disciplines and/or ambiguous issues
- Works with managers of all Orion teams to facilitate the systematic updating of external curriculum content in the Mindflash. This includes setting up review sessions and holding teammates accountable for curriculum updates
- Works with Strategic Tech Consultants and Advisor Trainers to deploy HOV resources for those who need additional support
- Continually evaluates training programs
- Identify operational safety concerns and develop recommendations to improve internal controls to maximize effectiveness and efficiency. Determines where existing policies/procedures require change or when new one needs to be developed, especially regarding future business expansion.
- Oversee the distribution department’s training activities to assure that operating methods are implemented and executed across all lines of the operating department
- Ensures all employees receive yearly training on current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP) and Data Integrity
- Coordinates the training efforts of the sites to perform the training in a timely manner
Manager.training
09/2010
-
03/2015
Houston, TX
- Reviews and writes training programs and modules to make sure the information is appropriate and reflects current standards
- Contribute to the determination of the strategic and tactical direction of the global OTS team
- Oversee the execution of the OTS strategic and tactical plans in support across the region
- Oversee the development of training plans and program materials for all levels of management
- Identify and evaluate new training vehicles or programs developed by other organizations or vendors for use within the organization
- Manage BU consulting strategy and oversight to coordinate requests/approach and arrange stakeholder involvement, review curricula to identify gaps based on client needs and facilitate changes that need to be made, negotiate solutions and timing, collaborate with BUs, Regions, etc. as needed
- Assess effectiveness of metrics and coach team on using metrics to evaluate true impact of learning; support problem solving and/or actions if metrics indicate issues
Manager Training
12/2007
-
04/2010
Detroit, MI
- Provide, or ensure provision of, periodic updates to local and regional management on OTS performance levels and efforts; communicate plans and learning outcomes to senior audiences
- Oversee the program life cycle, its management and maintenance, and ensure staff is cross-trained
- Manage a Training group(s). Conducts the performance management process, provides input for hiring and disciplinary actions, and provides hands-on training to staff
- Develop periodic goals, organizes the work, set short-term priorities, monitor all activities, and ensure timely and accurate completion of the work
- Establish quality standards, ensure adherence to standard operating model, audit courses to evaluate quality, and direct critical skill development
- Manage department capacity planning across programs and region
- Oversee regional/department budgets
- Manage vendor relationships - governance, oversight of spend and quality, interventions when needed
Education
Southern Illinois University Carbondale
2003 - 2007
Bachelor's Degree in Education
Professional Skills
- Excellent interpersonal, communication skills, selling, presentation skills, and technical skills
- Demonstrated strong project management skills and experience
- Strong leadership skills and a proven track record of results in sales and/or marketing, leadership and training
- Proven experience in conducting sale and product training. Relevant experience from life insurance industry is given a priority
- Strong collaboration skills and ability to adapt in a constantly changing environment
- Your have strong communication skills
- A team player with excellent oral and communication skills with a capacity to engage audiences across all levels
How to write Manager, Training Resume
Manager, Training role is responsible for training, development, design, presentation, organizational, business, leadership, advanced, customer, learning.
To write great resume for manager, training job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Training Resume
The section contact information is important in your manager, training resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Training Resume
The section work experience is an essential part of your manager, training resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, training responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, training position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Training resume experience can include:
- Excellent communication and presentation skills (including large groups)
- Use of consistent tools and templates; strong project management skills
- Excellent communication skills including the ability to communicate with non-technical and technical savvy user
- Building trust and communicating effectively to influence stakeholders (ex: Senior management, external consulting partners, and human resources community)
- Experience designing and implementing training curriculum/workshops for skill development and knowledge
- Strong organizational, scheduling, planning and prioritizing abilities
Education on a Manager, Training Resume
Make sure to make education a priority on your manager, training resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, training experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Training Resume
When listing skills on your manager, training resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, training skills:
- Strong Performance Consulting skills and strategic influencing skills
- Well versed in MS Office and have outstanding oral and written communication skills & presentation skills
- Training and Management skills Creative, innovation, service minded and result oriented Good command of spoken and written English and computer literacy
- Be a strong and effective EngLearn ambassador, creating impactful experiences for Akamai’s engineering community
- Demonstrates confident and commanding presentation skills
- Proven outstanding presentation and communication skills both oral and written
List of Typical Experience For a Manager, Training Resume
1
Experience For Manager Training Resume
- Advanced communication skills in business writing, business group presentations, giving and receiving feedback, and negotiation skills
- Strong computer skills and ability to work with MS Office: Visio, Word, PowerPoint, Excel, Outlook
- Strong leadership, interpersonal, engagement and collaborative skills
- Establish and maintain strong relationships and work effectively at all levels
- Researches learning and development methods that lead to greater effectiveness and retention in employees' knowledge, skills, and abilities
2
Experience For Senior Manager Training Resume
- Experience in evaluating and maintaining a high standard of training effectiveness, and quality
- Advanced planning and organizational skills in leading and managing multiple, complex projects concurrently
- Provide input on the communication of PHM program training and education efforts to ensure that they are effectively reaching the target audiences
- Effectively lead the curriculum development team to design and develop training for the field and distribution teams
- Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
3
Experience For Manager, Training, WW Mbpc Resume
- Experience in training with specific responsibilities in budgeting, needs analysis, content design/deliver and program effectiveness and evaluation
- Experience in an HSE-regulated environment including knowledge and experience with HSE regulatory expectations and inspections
- Experience in a GMP environment, including knowledge and experience with biotech/pharmaceutical regulatory expectations and inspections
- Analyze training evidence-based data and make course corrections for greater and more effective implementation
- Advanced Microsoft Suite skills including proficiency with Word templates for use in instructional design materials
- Superior verbal, written, presentation, and facilitation skills
- Customer service orientated and efficient time management skills
- Demonstrated strong team and collaboration orientation
- Sale skills training,
4
Experience For Manager, Training & Quality Resume
- Uses exceptional verbal and written communications skills
- Developing and managing skill matrix for cold chain technical personnel (Operation, Sales, Projects, Application Engineering)
- Be a subject matter expert in the area of employee on-boarding and development, advising and delivering effective training for internal TIVA employees
- Learn and apply new learning approaches and technologies rapidly, adapting to changing and time-sensitive priorities
- Assist in the maintaining of pilot and mechanic records concerning operational experience, training and qualifications
- Previous experience with corporate training implementation and delivery, analyzing needs and proposing solutions
- Experience of owning and delivering technology focussed training
- Research, assess, select, implement and support instructional media and emerging technologies that benefit the Bank’s learning priorities
- Develop scientific training evaluation for gauging effectiveness
5
Experience For Manager.training Resume
- Identifies and/or validates training needs and provides consultation around best practice approach to buy versus build development and delivery method(s)
- Analyze data and utilize reporting tools to ensure effective operations
- 18 to 24 months senior trainer experience
- Coach and develop staff via effective development planning. Manage the performance planning process for direct reports
- Ensure timely and effective communication
- Create an environment of strong team spirit and high motivation
6
Experience For General Manager, Training Resume
- Experience in large call center supporting complex business for US based customers
- Completes formal classroom observation and frequently evaluate trainer effectiveness
- Manages team members to achieve program initiatives as well as individual skill development
- Illustrated the ability to manage multiple priorities and a multitude of projects in a team environment
- Experience in a Call Center Environment and or Call Center Management
7
Experience For Manager, Training & Support, Scotiahome Resume
- Collaborate with digital and delivery teams to create, incorporate and sustain self, virtual and live classroom experiences
- Business development, technical & pre-sales experience, preferably in the IT industry
- Experience in Real Estate Lending Training
- Effective developing and implementing programs in a leadership role
- Experience in the food service industry
- Experience working with a Learning Management System (LMS)
- Strong Business Acumen (Project Management, Budgeting and Forecasting)
- Knowledge and experience with adult learning, distance learning tools and techniques
- At least two (2) years of previous housekeeping training experience
8
Experience For Senior Manager Training & Standards Resume
- Previous experience partnering with sales leadership to identify and drive sales training needs and gap assessments
- Experience selling in the medical/healthcare industry
- Previous training experience in the medical/healthcare industry
- Experience in using LMS
- Experience in learning and development or other related field
- Have good understanding of the domain/vertical
- Experience with Adult Learning Theory and Application of Theory
9
Experience For Manager, Training & Curriculum Development Resume
- Customer service training experience
- Proven ability to conceptualize and successfully implement training curricula
- Experience in Engineering and Facilities Management
- Experience in the mechanical circulatory support segment as a clinician or in industry
- Excellent technical aptitude in Education
- Ecolab Healthcare experience
10
Experience For Creative Manager, Training & Certification Resume
- Evolve and maintain a strong relationship with the customer to accomplish complaint resolution, perform operational review and build up a business strategy
- Gather data, and create benchmarks and metrics to assess and measure the impact and effectiveness of training programs
- Drug development experience within an R&D environment
- Experienced manager with functional and technical expertise
- Check Airman Experience
- Have good knowledge of MS Office applications
List of Typical Skills For a Manager, Training Resume
1
Skills For Manager Training Resume
- Excellent leadership and interpersonal skills-tact, patience, diplomacy and a demonstrated ability to liaise effectively at all levels of an organization
- Partner with subject matter experts to design on-going assessments for sales professionals to validate their skills, knowledge and retention of training
- Strong problem-solving skills and ability to focus both strategically and tactically to achieve Corrigo and client/account team business goals
- Good project planning and management, organizational and creativity skills
- Results-oriented, pro-active and strong execution skills
- Strong interpersonal skills to deal with customers and employees from all departments and divisions
2
Skills For Senior Manager Training Resume
- Experience in designing learning experiences and measuring impact
- Solid understanding of learning & development best practices and demonstrated ability to apply in a business environment
- Demonstrated experience working with senior leaders
- Implement soft & hard skills training to all positions
- Experience in Instructional Design or at least 2 years experience in Communication
- Experience in People Management or 3 years of experience in Project Management
- Financial Services experience an asset(includes head office and ‘in field’ sales and sales management experience)
3
Skills For Manager, Training, WW Mbpc Resume
- Business development experience with proven track record of success in the enterprise space and with complex sales cycles and negotiations
- Proven system implementation experience
- Effectively train employees or business partners on Hill-Rom processes, services, and products in order to achieve sales growth
- Works effectively with a variety of business partners, both internally and externally to provide solutions for our customers
- Exceptional facilitation skills with ability to engage audiences, present content clearly to achieve learning objectives
- Training experience within the biotech or pharma industry
- Proven track record of hiring, managing, coaching and developing high performing team
4
Skills For Manager, Training & Quality Resume
- Expert skill recruiting, retaining, coaching and motivating employees to achieve production results
- Learning and development experience including strategic planning and training design
- Experience in the Metal Cutting industry in tech selling, application engineering or providing technical solution to customers
- Experience developing and delivering training to various audience levels within an organization
- Advanced knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions
- Strong understanding of adult learning theory and training design models (such as ADDIE)
- Experience with a Learning Management System and eLearning authoring tools (e.g., Articulate Storyline) desirable
- Experienced with multiple training delivery types: ILT, blended, virtual classrooms (i.e. GoToTraining, Adobe Connect or Video Conferencing, etc.)
- Strategic Planning - Proactively align training initiatives to highest priority business goals and impact
5
Skills For Manager.training Resume
- Extensive experience working with cross-functional teams and leading projects
- Management Experience with vendors, i.e. training and consultants to develop training curriculum
- Collaborates and partners with the VP of Training to design and implement processes, systems and tools for ongoing effective employee development
- Able to facilitate in person and distance training in an effective and engaging way
- Maintain auditable training records to demonstrate levels of Corrigo competency across the user network
6
Skills For General Manager, Training Resume
- Ensures the effective communication of learning and development initiatives to all levels within the organization
- Experience in Learning and/or Organizational Development
- Advanced skill in building strategic and execution-focused plans and alliances with partner leadership
- Significant experience collaborating across organizational boundaries
- Desired - Experience in budget forecasting and cost benefit analysis
7
Skills For Manager, Training & Support, Scotiahome Resume
- Strong background in project planning and implementation of major initiatives
- Experience in budget forecasting and cost benefit analysis
- Manage instructional design project teams to create training solutions that transfer the specified skill and knowledge requirements to customer interactions
- Exhibits a solid understanding of performance management and employee development strategies
- Strong field credibility based on a successful selling track record, detailed product knowledge and ability to communicate succinctly and efficiently
- Measure effectiveness of learning and development of programs and implement improvements as necessary
- Identify skill gaps and training opportunities in order to design and deliver sustainable solutions to support the business
- Proficiency with MS Office tools including Outlook, Word, Excel, and Power Point and effective use of presentation software
- Lead deep dive and activities to identify opportunities to improve learning transfer effectiveness, sales agent performance and attrition
8
Skills For Senior Manager Training & Standards Resume
- Have strong “platform” training delivery abilities
- Excellent ability to communicate project and status updates to team and cross functionally to ensure understanding
- Previous Instructional experience as a Flight Crew Technical Instructor or Synthetic Flight Instructor
- Responsible for completing skill gap analysis across the Corrigo user network, identifying appropriate and relevant training
- Find out of the box and alternative new methods of delivering training so that it is found to be effective
9
Skills For Manager, Training & Curriculum Development Resume
- Experience with project management
- Demonstrate 100% of the necessary Training Manager Attributes
- Proven proficiency on their current job based on scorecard
- Proven ability to persuade and convince people
- Strong proficiency in Windows Office Suite (specifically PowerPoint, Word and Excel)
- Understands, demonstrates and promotes the principles of Ecolab’s purpose and values
- Demonstrate flexibility to work independently or within a team environment
- 4 – 5 years’ experience
- Improve the management skill set and rep interaction through calibration and objective-setting
10
Skills For Creative Manager, Training & Certification Resume
- Maintain KC MIS & metrics to evaluate the effectiveness of Knowledge Center operations
- Creates strong collaborative team environment
- Work related experience
- Prescribing all return to the line training events and releasing appropriate pilots back to the line
- Working knowledge of banking/financial industry trends, products and services
- Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
- Supporting the growth of sales, profits and improved CSAT scores
List of Typical Responsibilities For a Manager, Training Resume
1
Responsibilities For Manager Training Resume
- Demonstrated experience leading complex global learning projects
- Experience in Training or organizational development experience
- Find opportunities to enhance new hire skill development and knowledge using the learning management system and virtual learning tools
- Experience with Learning Management Systems, Learning Content Management Systems, industry standards and Sharable Content Object Reference Model (SCORM)
- Some experience designing and/or reengineering processes to gain efficiencies
- Utilizes web-conferencing in the Learning Experience
- Coordinate and maintain an effective team approach between academic, career & technical training, counseling and student personnel
2
Responsibilities For Senior Manager Training Resume
- Four years of experience in consulting with executive level personnel in U.S. and foreign military and civilian communities
- Experience with training assessments, design, development, implementation, facilitation, and evaluation
- Exposure to global learning initiatives that have impacted performance and effectiveness
- Coordinating the material to be used including laying out reports, preparing presentations and communication drafts
- Identifying options for training that meet the training needs, such as classroom, on the-job, distance learning, or computer-based instruction
- Maintaining and ensuring the system of record keeping for all technical training records
- Navigating, leading and managing client facing team
- Coordinating the training process decisions with the Director of Quality and with the Director of Engineering
3
Responsibilities For Manager, Training, WW Mbpc Resume
- Initiating periodic audits of training records and ensuring correction of any discrepancies found
- Working knowledge of applicable customer contact systems, monitoring systems and reporting software / applications
- Maintaining the processes for identify training needs for all technical personnel, both initial and recurrent
- Maintaining a current and accurate FAA-approved training program document as required by Section 6
- Existing and new training programs (competency, technical, regulatory, and non-regulatory)
- Working with Leadership and Talent Development Team to identify training opportunities relevant to RMCC and deliver them
- Maintaining employment Summary Forms
- Maintaining Knowledge Management Systems
4
Responsibilities For Manager, Training & Quality Resume
- Preparing directory of external cold chain trainers
- Outgoing personality with the ability to work with sales and other division functions
- When not training on 6.1 implementation, provide training/teaching and auditing new hires and existing hospital staff on registration/scheduling procedures
- Provide guidance/recommendations/assistance to area trainers and training coordinators in developing /delivering area on-the-job training (training modules)
- Provides training support by presenting PharMEDium’s training activities and expectations during customer and regulatory agency audits
- Responsible for providing feedback, discipline, attendance and payroll tracking during training
- Supervise, lead and direct instructors in planning, organizing and performing training
- Coordinate training for specific functions, including RII, departmental OJT, procedural/process training, safety training, etc
- Manages trainee performance and graduation rates during classroom training and early production call handling/nesting
5
Responsibilities For Manager.training Resume
- Assist in planning and managing training resources, programs and systems to develop, design, implement and deliver learning solutions
- Any report indicating a crew member pending de-qualification, the manager is responsible for researching and advising appropriate departments
- To monitor and report on consumer trends and competitors’ activities regarding ranging and pricing across SLAM and propose/initiate/take actions
- Excellent interpersonal skills including the ability to collaborate with all levels of the organization and the ability to work across organizational boundaries, particularly in the areas of business results and learning
- Four years of experience in providing training expertise to development of strategic and contingency training plans
- Collaborate with digital training manager to integrate cutting-edge technology into training programs, curriculum and support materials
- Recruits, develops and retains staff, partnering with Senior Management, Recruiting and Human Resources. This includes onboarding and orientation for new hires
- Oversee scheduling of pilot training – this includes the long-term scheduling in combination with daily ad-hoc changes as required
- The Training Manager relies on a core staff that is augmented by a line cadre during peak training periods
6
Responsibilities For General Manager, Training Resume
- Thrive in a complex organization by leading and managing a client facing team
- Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organisational planning and budgeting systems
- Create training business plan and ensure it is being followed and goals are being achieved; provide feedback accordingly
- Provide routine training reports demonstrating Corrigo user network training compliance
- Adult learning or training and assessment certificate or equivalent
- Use learning technologies and collaboration tools (e.g., MS Office, quiz and survey tools, Webinar tools, Articulate Storyline, file sharing, etc)
- Establishes standards governing customer interactions and implements monitoring programs
7
Responsibilities For Manager, Training & Support, Scotiahome Resume
- Train all Housekeeping Associates; ensuring the comprehension and execution of standards are met
- In conjunction with the Director of Quality, obtaining all required FAA approvals for the training program and revisions
- Develops and executes training plans for the design and development of Instructor-led and Web-Based training courses
- Manage several training profiles for multiple roles servicing the client
- Read and comprehend raw training data and refine into customized reporting
- Facilitate and maintain internal and client reporting cadence for training and quality functions
- Plans new hire training including, class and trainer assignments
- Attends trainer the trainer sessions and support ongoing training and education of over 700 agents
8
Responsibilities For Senior Manager Training & Standards Resume
- Have an established trackrecord and understanding for being resultsoriented
- Collaborate with the Partners Continuing Professional Development (CPD) office to secure CME credits for PHM training and education events
- Interface with sales, marketing and field leadership to ensure training programs support the corporate strategy
- Conduct training needs analysis and calendar pipeline planning
- Desired – Working knowledge of banking/financial industry trends, products and services
- Design, develop and implement new training activities/courses/training modules
- Assist QA compliance efforts in auditing area(s) training records
- Ensures training procedures, work instructions, and training manuals are available and current
9
Responsibilities For Manager, Training & Curriculum Development Resume
- Ensures training documentation exist to meet ISO training requirements
- Lead charge to develop a customer service mindset to Training Scheduling
- Train team members on decision-making and provide inputs to Flight Operations leadership for guidance into creation of decision-making matrices
- Act as integration point of scheduling and qualifications by leveraging dual-expertise to prevent de-qual events
- The Training is seen as the “ Subject Matter Expert” in the area of performance improvement through training and other related interventions
- Flight Operations and Training Program: Pilot Qualifications, Pilot Flight Times, Pilot History, Safety Training
- Extensive knowledge of learning principles and modern training techniques
10
Responsibilities For Creative Manager, Training & Certification Resume
- Assess troubleshooting capabilities of Customer CARE staff and translate gaps into training programs
- Design training courses and programmes necessary to meet training needs, or manage this activity via external providers
- Develop, revise, and publish procedures for operating the different aircraft types, to include checklists, MEL's Passenger Briefing Cards and videos
- Determines how training resources are deployed to meet corporate and business unit training needs
- Promotes learning and development solutions to senior management, gaining their buy-in and support
- Initial and on-going Training for the Program Center Manager role
- Relocation Assistance following training program completion
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