Merchandising Representative Resume Sample
Wilson Dibbert
7817 Muller Manor,
Dallas,
TX
+1 (555) 924 9879
Work Experience
Merchandising Representative
06/2015
-
PRESENT
San Francisco, CA
- Merchandising and Customer Support
- Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment
- Establishes and maintains effective professional relationships with store personnel, including regular contact with store management
- Conducts product training for store personnel as required
- Secures additional store retail space through cross-merchandising, end cap placement, etc
- Attends promotional days and grand openings to help educate customers and employees on Hillman product lines
- Store Display Resets
- Performs physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams
Field Retail Merchandising Representative
10/2010
-
02/2015
Detroit, MI
- Works the schedule required, which can include time beyond a normal work schedule or on a different schedule as required by the customer and/or reset schedule
- Conducts Store Surveys
- Completes other surveys as directed
- Follows company policies and procedures to accomplish the following
- Follow prescribed time reporting procedures and submits time worked accurately and promptly
- Communications regularly with supervision to ensure feedback of customer related information
- Maintains current knowledge of company products field operations, and customer account specifications
- Personal Leadership - Takes initiative, and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change
Inventory & Merchandising Representative
10/2003
-
04/2010
Boston, MA
- Internal & External Customer Service - Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times
- Communication - Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect; responds to voice and email in a timely manner
- Teamwork - Arrives at meetings and appointments on time; interacts well with various personalities; shares resources; supports team decisions; contributes to team projects when asked
- Results Oriented - Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner
- Ensures appropriate customer stock levels, generates new orders for merchandise where appropriate, obtains customer’s pre-approval to place orders when required, and submits orders
- Performs general (6S) housekeeping of service equipment and immediate area to supplement the Company’s value package
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose
Education
Marymount California University
1998 - 2003
School's Degree in Merchandising
Professional Skills
- Excellent interpersonal skills; listening and caring
- Seasonal reset or Cosmetic merchandising experience is required
- Valid UK Driving Licence & use of your own car
- Physical requirements: climbing ladders up to 12’ tall, ability to lift 50 lbs., operate power tools (screw driver & drill)
- A valid driver’s license and daily local travel up to 85% of the time within your assigned territory
- Retail Channel experience in grocery & mass
- Highly organized, detailed, and able to manage time effectively
How to write Merchandising Representative Resume
Merchandising Representative role is responsible for retail, events, training, shipping, wireless, reporting, insurance, travel, email, health.
To write great resume for merchandising representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Merchandising Representative Resume
The section contact information is important in your merchandising representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Merchandising Representative Resume
The section work experience is an essential part of your merchandising representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous merchandising representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular merchandising representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Merchandising Representative resume experience can include:
- Strong organizational skills with the ability to plan and prioritize
- Training Skills. Team-oriented, patient, problem solver, solutions oriented
- Communicate effectively with team members, provide instructions, and hold team members to standards
- Valid driver’s license, access to the exclusive use of a reliable vehicle is considered a strong asset
- Experience working with planogram implementation
- Create and develop strong working relationships with key in-store contacts
Education on a Merchandising Representative Resume
Make sure to make education a priority on your merchandising representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your merchandising representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Merchandising Representative Resume
When listing skills on your merchandising representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical merchandising representative skills:
- A real ability to effectively communicate and build rapport with both customers and work colleagues
- An ability to prioritise and flex to get the best results
- Warehouse experience
- Strong communication and ability to take instruction
- Experience with light duty hand tools
- Strong independent worker, and also act as a member of the larger Advantage team
List of Typical Experience For a Merchandising Representative Resume
1
Experience For Field Merchandising Representative Resume
- Selling and conducting in store demos and special events as needed
- Maintaining cleanliness and proper schematics of in store product shelves
- Packing out any backroom stock
- Delivering relay runs and/or delivery to on-line customer drop sites (i.e. Amazon Fresh, Peapod, etc.)
- Provide world class merchandising proper rotation of all products to ensure the best quality and freshness of our products
- Monitors and facilitates placement of product void distributions
- Audits shelves for proper product placement
- Audits and supports new item placement
2
Experience For Field Retail Merchandising Representative Resume
- Assists as needed at store resets to increase and support MC itemization
- Build planogram from team leader instruction
- Assist in relocation of displays
- Follow instructions for product display
- Travel to multiple stores in Indianapolis area
3
Experience For Retail Merchandising Representative Resume
- Leads and works in store to implement cosmetic reset projects
- Handles issues that arise from merchandisers, stores regarding store sets and store level problems, identifies the root cause, provides and shares potential solutions to reset issues
- Troubleshoots potential capacity issues
- Professional and Business Oriented
- Installs and resets in-store displays
- Represents client brand for store sales
- Delivers in-store consumer reward program
4
Experience For Inventory & Merchandising Representative Resume
- Conducts in-store survey of promotional activity
- Monitor stock movement and consider mark-downs, promotions, price changes, etc
- Produce layout plans for stores and maintain store shelves and inventory
- Build and maintain customer relationship to ensure expectations are met
- Come prepared to all shifts and follow instructions provided within the planogram that is issued
- Energetic, self-motivated and enthusiastic
- Bilingualism in French is an asset
5
Experience For Mattel Merchandising Representative Resume
- Able to work a variable schedule with an availability that aligns with
- Pull ups on stores provided by management
- Temporarily cover any open sales routes as needed
- Solicit store managers for secondary displays in support of Company programs
- Solicit new stores for service
- Stock and clean shelves
- Tech savvy (Microsoft office, familiar with iOS/iPad)
6
Experience For Merchandising Representative Resume
- Competitive spirit & self motivator
- Remodel older displays
- Customer Focus Driven
- Learn to execute and follow through on all tasks related to the implementation of key merchandising functions. Apply knowledge by assisting with key tasks such as item starts/maintenance, price maintenance, event planner, category reviews, promotional planning, show prep and other initiatives to assist merchants in growing retail sales within their respective categories
List of Typical Skills For a Merchandising Representative Resume
1
Skills For Field Merchandising Representative Resume
- Participate in a comprehensive training program to learn and develop the knowledge and skills necessary to implement critical assignments within the merchandising area
- Study retail marketplace and assist category management partner in building and maintaining category plan-o-grams. Utilize territory rep counterparts to enhance knowledge of regional and local product needs and develop sales skills to implement category at retail, driving measurable results
- Develop understanding of the function of inventory control and participate in impact merchant can effect on in effort to deliver product fill levels and Ace warehouse (RSC) inventory turnover to goal
- Develop a working relationship with key cross-functional areas to gain acceptance, build credibility, and grow understanding and resource in other departments, the vendor community and Ace retailers
- Become proficient in and apply the use of Ace technology applications such as ACENET intranet site, Ace Data Warehouse, SAP and Product Content Management system
- Ensure quality execution by conducting audits and working with Reps to assess, train, and develop retail skills and knowledge
- Reporting: Captures/logs information at store level via web based reporting
2
Skills For Field Retail Merchandising Representative Resume
- Reporting team attendance and communicates to Area Manager if staffing concerns arise
- Reporting online at the end of the day/project
- Outgoing and Dynamic personality
- Flexible Schedules (morning, evening and weekend hours available)
- Possess a driving record free of any at fault accidents or driving violations within the past 24 months
- Displays- negotiating and building display on every other visit to each store
- Ensure that the cosmetics department and surrounding environment are setup according to the planogram and instructions provided
- Attend training conference calls, online trainings, and field training as required
3
Skills For Retail Merchandising Representative Resume
- Capable of reading and understanding instructions, specifically planograms
- Provides support for product scanning and replacement, audit of major product lines, merchandising, and sales
- Participate in product merchandising, pull forward and backroom pack out,
- A variety of project based work- short term and ongoing
- A variety of other merchandising projects with multiple clients, focus on Health and Beauty, Cosmetics, and CPG
4
Skills For Inventory & Merchandising Representative Resume
- Have a vehicle and acceptable driving record to travel to and from client's establishments
- Windows based computer and 24/7 internet access for end of day reporting
- Supports retail events including set up and take down. Supports re-tag and reset activity for Market Centre categories
- Assists with store communication of new items and selling opportunities as requested by Account Manager
- Resolve or escalate store level issues exhibiting a sense of urgency and professionalism
5
Skills For Mattel Merchandising Representative Resume
- Understand and follow all WIS International policies and standard operating procedures
- Provides customer service through a sound and positive working relationship with store management and team representatives
- Keeps Company management informed of status and developments at store level concerning problems and opportunities
- Ensure that all products for our various clients are displayed according to planograms and correctly priced, signed, and stocked
- Cover routes temporarily due to unexpected call-offs (up to and including worker’s Comp/disability)
- Verifies stores are stocking the key products by category
- Assist merchant and department merchandise manager with special projects and other administrative functions
6
Skills For Merchandising Representative Resume
- Work site and project variety
- Seasonal relines and resets
- A passion to thrive and seek opportunities in a customer service/retail sales industry
- An adaptable and flexible approach to meet customers’ needs
- Available to work daytime hours during the week and occasional required weekends based on demands of the business. Total weekly hours average from 30-35 hours per week
7
Skills For Field Merchandising Representative Resume
- Reliable transportation to our client’s location at assigned times
- Constantly walk, move about and bend as well as frequently climb and reach with or without reasonable accommodation
- Constantly walk, move about and bend as well as frequently climb and reach with or without reasonable
- Open weekday availability to work a variable schedule
- Physically able to stand for up to 8 hours, bend, lift, stretch and occasionally climb ladders
- Open weekday availability to work a variable schedule (approximately 8 hr/wk)
8
Skills For Field Retail Merchandising Representative Resume
- Dress code of khaki slacks, polo or collared shirt and closed toe shoes
- Strong demonstration of the following core competencies: Quality Commitment-Maintain quality standards that meet and/or exceed expectations, Detail Oriented- Ensure work accuracy, Customer Service-Provide a level of service to customer concerns, Communication Skills-Ability to communicate effectively
- Open weekday availability to work a variable schedule (approximately hr/week)
- Open weekday availability to work a variable schedule (approximately hr/month)
- Have access to a smartphone or tablet with 4G, data plan required, for communication, reporting and uploading clear accurate photos online from the store on same day of service
- Complete resets, product merchandising and training for all client products including but not limited to consumer electronics, toys, health and beauty, tobacco, alcohol, and office products in various formats such as mass merchants, medical facilities, convenience stores, grocery stores and other retailers
- Demonstrated ability to merchandise and read schematics
- Retail and Planogram experience
- Excellent Referral Bonuses
9
Skills For Retail Merchandising Representative Resume
- Able to read & execute store plan-o-grams in an efficient manner
- Strong interpersonal and communication skills - able to establish and maintain effective working relationships with customers and deal tactfully with the public
- Able to lift and carry up to 50 pounds occasionally
- Able to frequently walk, stand, bend, twist, climb, kneel, see, and otherwise move as necessary to perform essential functions
- Computer savvy with access to a PC Computer and internet
- Provides show and order assistance
- Superior execution of core program fundamentals such as: Sales, negotiating & building display, POP material, distribution of innovation & planograms compliance,
- Negotiate Sales - selling in, call for orders, in-line orders and incremental retailer support for promotional programs
10
Skills For Inventory & Merchandising Representative Resume
- Drive distribution on core items and new innovation, sales and share objectives
- Report and discuss observations and issues with supervisor/manager
- Effectively and accurately work with web based applications to report daily activity, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities
- Manage execution and overall performance of Reps to ensure completion of tasks
- Assign and manage team projects to utilize efficiencies and ensure quality execution within assigned location
- Schedules and manages client requests to work with Reps in designated location
- Spend approximately 80% of their time conducting general bay service or maintenance, ensuring that the products are stocked and properly merchandised to provide the customer the best possible shopping experience
- Typically, 20% of their time is spent reviewing, coaching and mentoring Reps in assigned location
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