Microsoft Administrator Resume Sample

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Wilfrid Luettgen
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Work Experience


Microsoft Exchange Administrator
02/2017 - PRESENT
Chicago, IL
  • Experience design, maintain and support a multi-site, high-availability Microsoft Exchange 2010/2013/2016 environment with multiple database and CAS servers, and DAG high availability
  • Experience performing regular maintenance to ensure the system is secure, healthy, and fully redundant
  • Experience with back up and recovering Microsoft Exchange servers and databases
  • Experience with virtual environments – specifically with VMWare
  • Experience with supporting and troubleshooting email clients and mail enabled devices
  • Solid proficiency with Microsoft Exchange Mailbox Retention Policies and Archive Policies
  • Solid proficiency with Microsoft Cluster Service configurations specific to Exchange
  • Solid proficiency with Exchange Toolbox and other Exchange diagnostics
Microsoft Dynamics AX Administrator
01/2013 - 10/2016
Chicago, IL
  • US Citizen or Permanent Resident required for this role
  • Provide level II/IIl support for server issues and troubleshooting
  • Resolve server errors promptly by providing 24x7x365 availability
  • Monitor and evaluate server performance on a continuing basis
  • Assist in the coordination and implementation of changes to server components
  • Disaster Recovery\High Availability strategy and implementation
  • Implement and maintain network security according to published policy and controls
  • Provide third-tier support and training for Customer Support technicians and other IT staff
Microsoft Dynamics Administrator
01/2009 - 12/2012
Chicago, IL
  • Utilize effective communication skills to cross-train other IT staff members, and support internal\external customer needs
  • Specific knowledge/skills/abilities are
  • A good general knowledge of Dynamics NAV 2013, 2015 or 2016
  • Strong technical knowledge of Dynamics NAV
  • Administration/development experience and a strong understand of ERP systems and their application to the business environment
  • Hands on administration or development experience with Microsoft Dynamics Navision - Required
  • Experience with MS SQL Server - Required

Education


Drew University
2004 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Work experience in information systems in positions of senior technical leadership having provided guidance on disaster recovery, architecture design, implementation and support
  • Experience in Extract, Translate, and Load (ETL) tools, with significant experience with Search Results SQL development and scripting
  • Demonstrated proficiency in customizing and creating CRM entities, understanding and implementing business workflows and processes
  • Demonstrable experience in administrating, developing and improving IT business services
  • Four (4) years experience within the last six (6) years utilizing task automation via PowerShell scripting
  • Experience in organization, planning, development, testing and installation of SharePoint 2010 and 2013 sites
  • Demonstrated proficiency in understanding and implementing users and security roles

How to write Microsoft Administrator Resume

Microsoft Administrator role is responsible for travel, software, training, database, mac, security, architecture, reporting, design, messaging.
To write great resume for microsoft administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Microsoft Administrator Resume

The section contact information is important in your microsoft administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Microsoft Administrator Resume

The section work experience is an essential part of your microsoft administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous microsoft administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular microsoft administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Microsoft Administrator resume experience can include:

  • Able to work to tight timescales and deal with users who have differing priorities
  • Experience Microsoft Windows Server Failover Clustering
  • Team work and multi-skilling
  • Experience serving as a SharePoint Administrator
  • Good knowledge of the data tables within Dynamics NAV
  • Experience in Microsoft Dynamics CRM workflow design, custom configuration, integration, and report/dashboard development

Education on a Microsoft Administrator Resume

Make sure to make education a priority on your microsoft administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your microsoft administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Microsoft Administrator Resume

When listing skills on your microsoft administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical microsoft administrator skills:

  • Experience creating unit tests for new and existing code
  • Experience working with Windows server, including Active Directory
  • Four (4) years experience within the last six (6) years with of the following
  • Proof point experience in configuration and re-mediating email hygiene issues
  • Experienced with Sympa Mailing LIST server
  • Experience in operating systems, database design, and various microcomputer and server software packages and languages

List of Typical Experience For a Microsoft Administrator Resume

1

Experience For Microsoft Exchange Administrator Resume

  • Work within a small IT department, be flexible and adaptable to varying situations and willing to play their part in both the department’s and business’s success
  • Experience with Microsoft Windows Server 2012R2 or 2016 Administration
  • Skype for Business 2016
  • Outlook (PC and Mac versions)
  • Coordinate a debug session for an email issue across all components (server, outlook, desktop settings, firewall, network)
  • ADFS (Active Directory Federated Services)
  • Design, configure, test and deploy changes to CRM database entities, fields, screens, forms, workflows, reports and dashboards
  • Build, support, and maintain moderately complex processes, CRM applications, and data
2

Experience For Microsoft Dynamics AX Administrator Resume

  • Valuate high-level project information and assess project components to forecast work effort required
  • Responsible for technical and production support documentation in accordance with department standards and industry best practices
  • Provide production support for simple to intermediate incidents
  • Knowledge of disciplined SDLC processes with CRM
  • Familiarity with Microsoft SQL Server and T-SQ
  • Perform periodic preventive maintenance, updates and upgrades to software/hardware
  • Provision of day to day Administration on Active Directory user accounts and Exchange mailboxes
  • Ensure and adhere to all policies, procedures and standards
3

Experience For Senior Microsoft Administrator Resume

  • Produce reports as and when requested
  • Adhere to the SLA agreement with the client
  • Keep updated on development and technology
  • Provide telephonic support to clients when required and update the relevant systems as per OptiNet procedures
  • Perform the necessary hand over procedures in cases where standby work is required
  • Design, deploy, and troubleshoot Exchange 2016 and Office 365 hybrid environment
  • Support Exchange Calendar issues for users
  • Provide Active Directory support for users, security and distribution groups
  • Support Windows Server 2008 R2 – Server 2016
4

Experience For Microsoft Dynamics Administrator Resume

  • Perform root cause analysis and implement preventative solutions
  • Diagnose hardware and software problems and replace failed components
  • Troubleshoot mailflow and e-mail security end-to-end
  • Interact with Service Desk, Desktop, Network, Systems Administration and Business Applications Support teams
  • Be able to work independently or on a team to design and build
5

Experience For Microsoft Identity Manager Administrator Resume

  • Participate in customer team meetings to gather business and technical requirements
  • Participate in customer team meetings and lead conversations
  • Convert business requirements into sustainable technical solutions
  • Manage his or her own work and schedule with minimal oversight
  • Provide physical residential address and home telephone number to the Department of Corrections
  • Willingness and ability to occasionally work in excess of (40) hours per week
6

Experience For Microsoft Administrator / Developer Resume

  • Microsoft Exchange in Hybrid mode
  • Forcepoint Email Security Gateway
  • Microsoft Intune and/or VMWare's Airwatch MDM
  • Practical knowledge of Cloud services
  • Application Installation & Configuration
  • Active DoD CAC Card/ background check
7

Experience For Microsoft Azure Administrator Resume

  • Microsoft Certified Systems Administrator/Solutions Associate
  • Obtain the DoD CAC Card/ background check
  • E-Mail Encryption Administration
  • Knowledge of Microsoft Exchange
  • Azure Cloud Administration
  • Custom build deployment
  • Contribution/Leadership: Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs

List of Typical Skills For a Microsoft Administrator Resume

1

Skills For Microsoft Exchange Administrator Resume

  • Experience in Oracle database, Cognos reporting environment, PeopleSoft, or Banner
  • Experience Microsoft .NET application administration and troubleshooting
  • Experience with Microsoft .NET application administration and troubleshooting
  • Strong knowledge of Windows Domain, Active Directory, DNS, SMTP,Telnet, DHCP, FTP, SSL
  • Experience in mailbox management, reports, email removal from back end, database health checks
  • Experience with Microsoft Windows 2012/2016 Administration
  • Experience Questionmark Perception Installation & Administration
2

Skills For Microsoft Dynamics AX Administrator Resume

  • Experience DISA STIG security lockdowns
  • Experience .NET build deployments
  • Experience with Microsoft IIS administration
  • Experience in Microsoft Active Directory File Services
  • Experience Red Hat Linux 6 or other Linux/Unix OS
  • Experience IBM WebSphere Application Server
  • Experience with Azure SQL Database as a Service
3

Skills For Senior Microsoft Administrator Resume

  • Keep Evidence for all monthly reviews for applications systems under audit review
  • Experience VMWare
  • Experience SAN/NAS storage
  • MS Dynamics 365 administration experience
  • Experience with QuestionMark OnPremise Installation & Administration
  • Experience with DISA STIG security lockdowns
  • Networking components including TCP/IP, DNS and WINS
  • Administrating an Exchange online hybrid environment
4

Skills For Microsoft Dynamics Administrator Resume

  • Administrating Exchange 2013
  • Supporting Executive staff
  • Respond to customer requests and resolve all reported customer issues in a timely manner by monitoring the case ticketing system
  • Windows Systems Administration (patching/security hardening)
  • Thorough knowledge & understanding of Server infrastructure and OS
  • Windows Server Failover clustering administration
  • Clients (Outlook, Outlook for Mac, Mac native Mail and Calendaring app, IMAP, POP3, Mobile Devices)
  • Infrastructure including HLBs, reverse proxie sand firewalls
5

Skills For Microsoft Identity Manager Administrator Resume

  • AD trouble shooting user lockouts
  • Successfully complete within mandated timeframes, employee orientation and all other mandatory annual, in-service, and other required training
  • Become familiar and comply with all DOC policies and procedures and Collective Bargaining Agreements as applicable
  • Genifax faxing software, Brooktrout fax board hardware, Omnitrend Pagemaster software and Imanami GroupID
  • Windows environment including
  • Support simple data uploads to Dynamics CRM using third party tools (Scribe, Kingswaysoft)
  • Facilitate and/or create new procedures and processes that support advancing technologies or capabilities
  • Provide peer-level review and mentoring to other admins as well as developers
6

Skills For Microsoft Administrator / Developer Resume

  • Assist users in defining their needs for access rights and privileges
  • Documentation and training of other user administrators
  • Perform level 2 to 3 server and network troubleshooting
  • Contribute to Capacity and performance reporting
  • Provide Operational support for day-to-day messaging environment issues and trouble tickets
  • Outlook Client configuration and troubleshooting
  • Support email migration and archiving solutions
  • Provide health status reporting, remediation steps and timelines to IT Service Management
7

Skills For Microsoft Azure Administrator Resume

  • Symantec Messaging Gateway
  • .NET Administration & Monitoring
  • In-depth knowledge of Microsoft Windows, Linux platforms, and network protocols
  • Microsoft Windows Active Directory and User Account Management
  • Microsoft Windows Server 2008/2012 Administration
  • DNS and DHCP Administration in an Active Directory Environment
8

Skills For Microsoft Dynamics NAV Administrator Resume

  • Distributed File System (DFS) Administration
  • Microsoft Certificate Services Administration
  • Data Loss\Leak Prevention Technology and Administration
  • Microsoft Exchange 2010/2013/2016 Administration
  • Mobile Device Management (MDM) Administration
  • Microsoft BitLocker Implementation and Administration
  • Possess knowledge of Microsoft Active Directory and related systems
  • Possess general knowledge of the various Microsoft products including but not limited to: Microsoft Exchange 2010, Microsoft SQL, SharePoint 2010/2013, Office 365 and Trustwave MailMarshall
  • Experience with proactive maintenance and update cycles for MS Exchange 2010+
9

Skills For Microsoft Share Point Administrator Resume

  • Powershell 3.0+ for AD and Exchange administration and mailbox user reporting
  • Logically troubleshoot & evaluate server connectivity issues
  • Hands-on VMware for routine administration
  • Office 365 migration and administration
  • Develop, test, train, and support real, functional solutions
10

Skills For Microsoft Adfs & MIM Administrator Level Resume

  • Design, develop, and test plans for MS Dynamics security implementation
  • Conduct monthly system maintenance, upgrades, and system lifecycles
  • Create and maintain infrastructure documentation
  • Four (4) years experience within the last 6 years in Maintenance and Support of Microsoft Exchange 10000+ user environment. Need 2 years Exchange 2016 experience
  • Four (4) years experience within the last six (6) years performing analysis and documenting functional and technical requirements. Providing email flow diagrams with Visio
  • Experienced with Accellion LFT (Large File Transfer) service
  • Experience with Custom .NET build deployments
  • Experience with SAN/NAS storage
  • Experience in relational databases, database design and applications

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