National Coordinator Resume Sample
Missouri Powlowski
2892 McCullough Trafficway,
San Francisco,
CA
+1 (555) 368 9442
Work Experience
Service Coordinator National & Regional
05/2015
-
PRESENT
Detroit, MI
- Initiate and maintain a good working relationship with all A/E’s and also our internal personnel and external clients, including advertising agencies and out-of-home buying services
- Coordinate and process advertising contracts, internal work orders, non-space agreements, paper request forms, client posting instructions, completion reports, credits, CCN’s and all other paperwork associated with completing the sales process
- Flexibility: NCC operates 24 hours per day 7 days a week 365 days a year.
- Bid proposal preparations
- Prospect and research businesses as necessary
- Manage implementation of new accounts
- Assist accounting with billing and invoicing for National customers
- Ad hoc Admin requests as delegated by sales team
- Address customer needs as they occur; while demonstrating a strong sense of customer service
National Account Coordinator
06/2012
-
03/2015
Dallas, TX
- Maintain customer information systems - agreements, pricing, product information
- Solid PC spreadsheet modeling skills
- Detailed planning and organization skills
- Proficiency in Excel, Outlook, and Adobe
- Collaborate effectively with internal and external sources
- Work independently and in a team evnironment
- Clear, effective and concise communication skills - verbal and written
National Coordinator
06/2009
-
12/2011
Dallas, TX
- Develop and update the department database/CRM
- Assist with submitting forms related to events to begin projects (i.e. creative materials, contracts, payments)
- Develop interactive ways to incorporate technology into the Diamond Resorts Invitational
- Travel to local site visits for event execution
- Work with the management on any additional assigned responsibilities relating to the event
- Interact with accounting, legal, payroll, human resources, IT, project management, and regional sales and marketing teams
- Partner with New Jersey National Account/Ship-In Manager and outside market Account Executives on all facets of client relations including proposal completion, media plans, customer service, and revenue objectives
- Manage and complete RFP’s in a timely manner
- Select OUTFRONT Media assets to amplify clients’ campaigns, products and brand stories
Education
Concordia University Wisconsin - Kenosha Center
2003 - 2008
Bachelor's Degree in Business Administration
Professional Skills
- Fluency in assigned National Team’s native language is required for those assigned to Latin American, Chinese, Japanese, Korean, and Taiwanese National Teams
- Strong skills in organizing and prioritizing
- Strong auditing skills for reading vendors invoices, purchase orders, and communicating with vendors
- Strong problem solving skills. Ability to resolve or forward to appropriate person for solution, including any recommendations for solution
- Strong trouble shooting, problem solving and administrative skills
- Time management skills; be able to manage changing priorities
- Be a proven expert in prioritization with demonstrated ability to be effective in supporting multiple work streams
How to write National Coordinator Resume
National Coordinator role is responsible for reporting, auditing, excel, purchasing, retail, finance, credit, training, gis, database.
To write great resume for national coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For National Coordinator Resume
The section contact information is important in your national coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your National Coordinator Resume
The section work experience is an essential part of your national coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous national coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular national coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative National Coordinator resume experience can include:
- Excellent written, verbal, organizational and communication skills
- Shopping centre, property or retail industry experience
- Ø One (1) to two (2) years’ experience in a customer/client facing capacity working with employers, healthcare consulting firms, or health plans
- Strong communicator (Making phone calls & using e-mail)
- Experience in sales, marketing or related area
- Experience in a marketing or communications role
Education on a National Coordinator Resume
Make sure to make education a priority on your national coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your national coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in National Coordinator Resume
When listing skills on your national coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical national coordinator skills:
- Exceptional and proven communication & organizational skills
- Strong interpersonal skills and ability to cultivate partnerships and influence peers to achieve desired results
- Display operationally excellent project management skills and be highly collaborative and action-oriented
- Interpersonal skills required to develop effective working relationships with customers and co-workers
- Three or more years of customer service, inside sales and/or business experience or an equivalent combination of education, training and experience
- Communicate effectively and professionally, both written and verbal
List of Typical Experience For a National Coordinator Resume
1
Experience For National Account Coordinator Resume
- Valid driving privileges
- Related experience
- A detail oriented, dependable, self starter with the ability to prioritize and multitask are all requirements
- Adjust priorities as issues arise
- Works independently making decisions relative to the management of their assigned accounts and proactively address issues
2
Experience For Coordinator National Accounts Resume
- Employs problem solving techniques daily and communicates escalated issues appropriately to upper management
- Anticipates customer needs and proactively identifies solutions while working closely with internal and external customers to ensure accuracy
- Ensure proper revenue billing to appropriate location
- Coordinate charter flight operations from National Team Training Camp to Tournament First Round Venue (if necessary)
- Assist Travel Manager with team ground transportation needs, including team buses, equipment trucks, team vehicles and additional vehicle requests
- Organizes all essential communication for key projects, e.g. promotions, limited time offers and product changes
- Manages order guide process
- Reviews internal initiatives from a customer perspective to ensure proper execution
3
Experience For Service Coordinator National & Regional Resume
- Coordinates new item setup
- Directs internal Gordon Food Service teams in new restaurant location openings
- Provides support, where needed, for Market Basket preparation
- Participates in business reviews as directed by National Account Manager
- Serves as the escalation point for any customer service issues requiring additional support that is beyond the Customer Service Representative ability. Resolves conflicts
- Works directly with customers to resolve issues (including general inquiries, service and product issues)
- Participates as a core member in the new customer implementation process
4
Experience For National Marketing Coordinator Resume
- Highly motivated, self starter with a focus on details and accuracy in a fast paced environment
- Problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices
- Multi-task, organize, prioritize and work independently or within a team environment
- A natural desire to serve our customers
- Partner with Local Ship-In team and outside market Account Executives on all facets of client relations including proposal completion, media plans, customer service, and revenue objectives
- Manages daily maintenance and customer service for all customers in their region
- Responds to Customer/District reports
- Identifies, analyzes and addresses business issues
- Proficiency in Excel, Word, ACT and PowerPoint
5
Experience For Coordinator, National Team Operations Resume
- Coordinate customer contact for national account moves, and maintain contact with customer
- Update company software as well as the Allied system with relevant shipment information
- Scan paperwork into SISTRS and Documentum as received
- Prepare driver paperwork as necessary
- Own all national account batches until posted and reconciled
- Verify that the correct vendor has been selected for payment and review address
- Keep current on statements received, contact vendor on past due to have invoice submitted for payment
- Notify cash department of payment applications via wire or ACH
6
Experience For National Service Coordinator Resume
- Process settlement worksheets with management approval
- Prepare for quarterly 610 AR reviews
- Maximizes company profitability
- Knowledge of Allied systems
- Act as the primary contact between WBCI and assigned National Team
- Coordinate preparations and management of the National Team Training Camp by working with World Baseball Classic organizers along with other MLB departments and event hosts
7
Experience For National Operations Coordinator Resume
- Ensure that all members of the Official Team Delegation have valid passports and proper visas for all (possible) venues
- Assist Travel Manager with air travel preparations including confirmation of commercial flights and confirming passenger and equipment manifests of charter flights
- Assist Travel Manager with all hotel coordination for National Team including compiling and confirming rooming lists, team office support, team check-in/check-out and additional appropriate requests
- Create, distribute, and maintain a day-by-day schedule for the National Team
- Assist Travel Manager with National Team ticket allocation, assignments, and purchase requests. Roster Management
- Disseminate and collect player and team staff participation agreements
- Compile uniform information for all players and coaches
- Support and maintain regular communication with Venue Manager to confirm team roster, schedule and workout times
8
Experience For National Accounts Service Coordinator Resume
- Coordinate roster availability/player movement
- Ø Continually monitor each client’s account transactions from various reports such as site traffic, assessment reports and points reports. Based on goals, client culture and communication efforts suggest improvements to ongoing strategy
- Quickly understand the customer’s needs and expectations
- Training consists of 1 week onboarding - virtual, then 1 to 2 weeks onsite at a Cigna office to be determined as of yet, then 1 additional week of virtual training
- Multi-task and prioritize workload based on sales team’s needs and internal
- Maintains assigned region Electronic Media Kit (aka: EMK)
- Act as liaison between BDM’s / RSM’s / Brokers and the Sales Finance team to facilitate deduction resolution
- Strong planning, organization and problem solving skills with the ability work in a fast paced environment to complete multiple tasks to meet customer / team expectations
9
Experience For National Coordinator, Cibc Trust Resume
- Experience with sales planning systems, advanced technical skills utilizing MS Excel, PowerPoint, Nielsen and proficient in using various JM Smucker reporting systems
- Audit, edit, and post payment to invoices for high volume National Account prior to due date
- Research invoices when all information is not provided to make payment
- Email National Account representative payment reports for reconciliation
- Communicate with Maintenance Advisors on questionable invoices
- Communicate with National Account representative on questionable/rejected invoices for resolution
- Accurately and quickly input data from invoices into systems and detect and correct any data entry errors for manual national accounts
10
Experience For National Major Gifts Coordinator Resume
- AR and collection processes
- Special projects (ie. bulk-manual updates, some data entry)
- Analytical, organized, detail orientated
- Background in radio traffic is an asset
- Self management is required
- Computer literacy in Word/Office
- Acts as a liaison between National Account customers, Support Services departments, and National Account Managers
- Provides administrative sales support to the National Account Director, as needed
List of Typical Skills For a National Coordinator Resume
1
Skills For National Account Coordinator Resume
- Administrative experience
- Ø One (1) to two (2) years’ experience in human resources, benefits and/or healthcare
- Ø One (1) to two (2) years’ experience in Health and Wellness industry is preferable, but not required
- Experience required in a customer service, sales, or marketing capacity in a publishing environment
- Demonstrate ability to thrive in a culture that is collaborative, service-oriented, and consultative
- Demonstrates stability of performance under pressure and/or opposition. Ability to cope with uncertainty, change and performance demands
- Work experience required
2
Skills For Coordinator National Accounts Resume
- Respecting and promoting individual and cultural
- Working closely with producers, programming, and sales team
- Ensuring national and agency commercials are scheduled accurately for 15 radio stations across Alberta, and 2 in Manitoba
- Working very closely with agencies, account managers, and our traffic departments
- Providing superior internal and external customer service
- Establish forecasting requirements per account working directly with scheduling department
- Drive auto-refund process, including coordinating with internal teams and ensuring on-time execution
- Entails creating, modifying, and maintaining reports for customers on a monthly, quarterly, and annual basis in a timely fashion
- Liaise with sales, billing and the collection teams to assist with the billing process
3
Skills For Service Coordinator National & Regional Resume
- Learn and use internal operating systems including
- Assist with retail marketing and event planning
- Co-ordinate meetings and appearances on behalf of the National Director that are held locally and nationally, including making travel arrangements as required
- Perform advanced spreadsheet analysis using Excel. Analytical/problem-solving abilities
- Contact exhibitors regarding late payments & missing box office reports
- Communicates LTO and promotional information to operating companies and purchasing
4
Skills For National Marketing Coordinator Resume
- Enter contract terms and supporting information into CMS
- Able to quickly learn and be proficient in understanding the overall departmental functions, goals and visions
- Detailed administrative practices to manage the set up of new Advisors or termination of existing Advisors
- Advanced knowledge of spreadsheet, word processing, presentation and email
- Be able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
- Knowledge of the Company product line and leasing procedures
- Proficient in Microsoft Office Suite including email, calendar and contacts
5
Skills For Coordinator, National Team Operations Resume
- Notify field sales reps of new stores in their territories or roll out schedule, including all pertinent dates
- Design and execute quoting process and order template per National Account, as required
- Maintain current and update Standard Operating Procedure library
- Ensure seamless account coverage through continuous peer-to-peer training
- Confirm Official Team Delegation (including players, coaches, team staff, federation officials and guests)
- Handle National Account calls at shop level inquiring about payment
- Communicate with maintenance advisors when adjusting purchase orders
- Responsible for back-end setup and scheduling of all national retail campaigns
6
Skills For National Service Coordinator Resume
- Assist with merchant partner analytics and reporting as required
- Coordinate upcoming big deals pipeline with CS & Consumer fraud teams + develop strategies to mitigate contacts and fraud refunds
- Own custom merchant reporting requests form and usergroup
- Act as Merchant Center Liaison ensuring partner concerns are communicated with MC product and issues/new features are relayed to Retail sales
- Run and distribute weekly inventory reporting
- Update weekly new business pipeline reporting
- Salesforce account tagging and cleanup
- Manages reporting needs for the customer
- Tact and discretion dealing with sensitive issues
7
Skills For National Operations Coordinator Resume
- Available guidelines for implementation of building and construction activities in the program areas and in use
- Collaborate with Ministry of Public Works and other relevant departments in providing technical support and assistance to all Structural interventions
- Manage addition and update of all existing and new vendors within the MDG system in accordance with documented processes
- Manage and perform manual invoicing on Export Orders as needed
- Creates standard and ad hoc reports to support customer using the Data Warehouse. Analyzes reports to ensure data integrity
- Work with the Sales team to create and compile media plans per client RFP’s
- Administer the contract process from creation to execution for assigned direct clients or agencies
- Create and process any related forms
8
Skills For National Accounts Service Coordinator Resume
- Track materials and deliver proof of performance reports to clients and respond to client inquires
- Facilitate daily communication between account teams, creatives, and inventory managers to help fulfill client requests
- Place and track production orders
- Knowledge of the financial services industry, specifically mutual fund investment
- Work flexible hours, sometimes with little notice
- Knowledge of business related policies and practices
- Advanced PC knowledge which include MS Office, (Word, Excel, PowerPoint), and Lotus Notes
- Service & team oriented
- Work independently and organize own work to meet deadlines
9
Skills For National Coordinator, Cibc Trust Resume
- Understands customer & voice of customer
- Knowledge of climate change science and/or foundational scientific field
- Possesses the ability to locate, comprehend, summarize, and synthesize scientific materials and discussions, within academic journals, scholarly books, and government reports
- Occasionally travel with overnight stays (0-5%)
- Possess an approachable personality
- Knowledge of principles and processes for providing customer and personal services. This includes customer-needs assessments, quality standards for services, and conducting evaluations to determine customer satisfaction
- Professional experience in customer service
10
Skills For National Major Gifts Coordinator Resume
- Self-starter with the ability to multi-task in a fast paced work environment
- Work well with all levels of staff, management, vendor, BOD, etc
- Knowledge of standard business machines and computer software
- Professional with sound judgment
- Work closely with and communicate effectively with all members of the Spring's retail sales team (including the national account managers, regional managers and sales reps)
- Act as a liaison between the field Sales Representatives and retail customers
- Assist with new store process and roll outs
- Create and maintain a spreadsheet that tracks new stores and roll out progress
List of Typical Responsibilities For a National Coordinator Resume
1
Responsibilities For National Account Coordinator Resume
- Support material consolidation as required for Field Service Representative
- Maintain CMO travel schedule, approve CMO expense reports and oversee very busy CMO scheduling / calendaring
- Prepares metrics, sales and service data for business reviews
- Comfort and competence with technology
- All building and construction works initiatives within the WVK’s area of influence meet or exceed planned outcomes and are implemented in full compliance with GOK, SPHERE and other relevant partnership and international standards and structural engineering guidelines
- Review designs for all Building and Construction projects including drawings, bills of quantities and necessary documentation for works contracts above KES 3,000,000 for the Regions. Provide technical support in analysis of tender documents
- Provide technical support to Communication and DME in documentation of initiative and in review of DME reports
- In collaboration with M&E specialist, develop, monitor and evaluate structural project indicators and standards for use by Regions and IPAs
- Documentation and dissemination of best practices on completed structural initiatives and projects
2
Responsibilities For Coordinator National Accounts Resume
- Support P&C establish, coordinate and/or consolidate the necessary systems, procedures and support services (including but not limited to recruiting, staffing, training, supervision, performance monitoring, procurement and administration) required to achieve or surpass performance targets
- Support the establishment and consolidate a working culture - based upon results based management principals - that consistently achieves and/or surpasses established targets and standards
- Qualifications (Characteristics, skills/abilities, academics
- Create and manage follow-up on emergency work orders as directed by the Services Order Manager
- Create, modify and receive purchase orders as needed to support all Service Teams
- Manage the end to end Complaint Request (CR) system in accordance with documented processes ensuring timely processing, hand-off to districts and closure. Provide weekly updates on CR status and update overdue cases as required
3
Responsibilities For Service Coordinator National & Regional Resume
- Work between systems and teams to identify and promptly resolve issues within service orders such as; Equipment Material Errors, Synch Log Errors, Locked Work Orders & Billing Freight Errors
- Manage company recalls including job creation, parts acquisition, distribution of customer letters, document upload and retention and closure of associated projects
- Weekly review and update as needed of new order line codes
- Managing all aspects of invoicing in 3rd party invoicing portals as required by specific customers. This involves maintaining an updated customer list, access and fee payment for portal usage and upload of all documentation required to receive payment
- Manage and support monthly financial reconciliation and perform all system updates required
- Perform pre-validation of orders to ensure all systematic tasks are completed prior to invoicing. This includes ensuring all necessary documentation is attached and managing queue assignment
- Coordinate internal administrative processes including maintaining account profile documentation, cross reference tables, and sales coordinating presentation materials
- Work on special projects as required. Assist retail project managers as required
- Motivated and reliable hard worker
4
Responsibilities For National Marketing Coordinator Resume
- Provide briefings to the National Director as required, before appointments or meetings with appropriate background information
- Quote Motive Power Batteries and Chargers precisely engineered for specific applications
- Design/Execute National Account Scrap incentive programs per National Account, as required
- Facilitate substantial year-end capital budget spend per account
- Develop/Design and provide required fiscal documentation per account
5
Responsibilities For Coordinator, National Team Operations Resume
- Assist, review and maintain coordination of contractual documents, compiling input from CA National Account customer, National Account Manager, National Account General Manager, National Account New Account Development team, EnerSys Legal team and other corporate departments
- Provide general administrative support and communication between National Account personnel, NA Managers, Corporate account services and departments (CSR, Finance, Marketing, etc.) and with all local EnerSys facilities throughout North America, Canada and Mexico
- National Account inside sales and service support activities includes the tasks, assignments and responsibilities as shown
- Monitor and implement resolution of account receivable issues, per account
- Secure inventory levels and specific order allocations/requirements
- Process sales quote/order entry (ERP Data Entry)
6
Responsibilities For National Service Coordinator Resume
- Distribute order acknowledgements internally and externally
- Monitor and report shipment status
- Research, expedite and monitor all aspects of Material Return Authorizations
- Generate and process invoice credits
- Coordinate field service purchases and activities for specific National Accounts
7
Responsibilities For National Operations Coordinator Resume
- Data/Numbers driven mindset
- Produces monthly reports
- Register new shipments
- Create move estimates
- Daily game reports
- Customer Relations / Support -Make sure requests from the customer concerning leasing items are addressed, carried through and maintained appropriately. Help build customer confidence and ensure the account runs smoothly. Handle all mid-lease changes for designated accounts such as tax changes, equipment location changes, assignments and lease restructuring
- Development of draft communication on behalf of the CMO.Collaborate with the CMO to draft firm-wide and leadership communications. Draft and send follow up correspondence related to the CMO’s various meetings, partners, staff messages, MLT messages, and internal and external presentations (eGT, FLM, etc.). The CMO’s analyst does not act for the CMO
- Coordinate the internal efforts of other Springs' associates in credit, sales, marketing, engineering, customer service, traffic and field sales management in order to maintain, roll out and improve our products, merchandising and promotions for assigned accounts. This includes proofing price charts and other literature, and creating and mailing service bulletins
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