Residency Coordinator Resume Sample
Rafael Keebler
468 Fadel Garden,
Chicago,
IL
+1 (555) 765 2430
Work Experience
Associate Residency Coordinator
01/2016
-
PRESENT
Chicago, IL
- Knowledge of NRMP
- Knowledge of ERAS
- Two years of professional level work experience
- Coordinates the entire residency recruitment process, including the use of ERAS and New Innovations, Documentation Verification, communication with candidates, the interview day, rank day, and all related match activities
- Prepares resident/fellow schedules, which includes lecture series, grand rounds and calendar of events. Corresponds with lecturer and coordinates lecture dates, topics and audiovisual needs
- Coordinates new resident orientation and prepares departmental orientation manual
- Coordinates and assists new residents in obtaining uniforms, housing, pagers, identification cards and stamps
Residency Coordinator
08/2010
-
07/2015
Boston, MA
- Prepares new resident/fellow contracts for Chairman and Administrative signatures and verifies documentation required for employment
- Assists in compiling information necessary for RRC reviews and enters data in the CAAR computerized system
- Prepares and assists with letters of recommendation, licensure information, and inquiries on former and present residents. Composes letters for physician signature, when necessary
- Compiles and maintains attendance records for all residents ellows and prepares bi-weekly payroll for residents on Kronos system
- Knowledge of ERAS, New Innovations, Documentation Verification, RRC Reviews and Residency Tracking for AMA ACGME and ABIM is required
- Excellent computer and interpersonal skills
- Function independently and effectively in a fast paced and stressful office environment
- Excellent organizational skills (written and verbal)
- Relate effectively with persons of diverse backgrounds
Sjsemi Residency Coordinator
03/2005
-
02/2010
Chicago, IL
- Coordinates the daily operations of the residency program office under the direct supervision of the Residency Program Director helping to support the academic and clinical needs of the Residents and Medical Students
- Supports Program Director, Chief Residents and Resident Physicians, to ensure a smooth and effective educational environment. Also supports the Faculty specific to their educational activities and their activities with Residents and Medical Students
- Comprehends training program regulations according to the appropriate accrediting body and integrates those requirements into the daily activities of the program. Requirements include monitoring resident compliance with academic requirements, compiling and submitting reports
- Coordinates intern/resident applicant interviewing process and match, including daily downloads from the Electronic Residency Application Service (ERAS) and/or other web sources, reviewing and screening applicants, coordination of interview schedules, producing reports on applicant interviews and scoring, and coordination of the program rank meeting and match day activates
- Maintains resident rotation schedules, evaluations, annual training requirements and portfolios in data entry systems as required by the accrediting body, the Program and Florida Hospital Heartland Medical Center
- Assists Residency Program Director with the development and input of program documents such as the PIF, updates, curriculum vitas, curriculum, etc
- Supports program director in all programmatic activities such as scheduling resident intern, exams, and call schedules for residents, and PDO time for residents
- Has a thorough understanding of all basic standards as to advise program director on regulatory requirements and manages the on-call schedules to follow the regulatory requirements for residency work hour limits
Education
Strayer University
2000 - 2004
Bachelor's Degree in Related Area
Professional Skills
- Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with trainees, faculty and co-workers
- Critical-thinking / problem-solving skills
- Organizational / multitasking skills
- Advanced computer skills training
- Prior experience in higher education environment
- Progressively responsible high-level administrative experience administrative experience, preferably in graduate medical education
- Exceptional organizational, computer and data management skills
How to write Residency Coordinator Resume
Residency Coordinator role is responsible for interpersonal, computer, basic, organizational, software, training, reporting, database, printing, security.
To write great resume for residency coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Residency Coordinator Resume
The section contact information is important in your residency coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Residency Coordinator Resume
The section work experience is an essential part of your residency coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous residency coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular residency coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Residency Coordinator resume experience can include:
- Organizes and reviews remedial plans when needed, keeps individual files on all residents to include their evaluations from various rotations, both formative and summative evaluations
- Coordinating and organization skill to maintain an effective record management and information systems
- Skills in coordinating multiple, simultaneous ongoing program demands
- Skill in effective communication, public speaking and rapport-building
- Basic computer trouble shooting skills
- Demonstrate ability to adapt and adjust to new or changing situations
Education on a Residency Coordinator Resume
Make sure to make education a priority on your residency coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your residency coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Residency Coordinator Resume
When listing skills on your residency coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical residency coordinator skills:
- Experience with Database Management System
- Working knowledge of Graduate Medical Education
- Manage fellowship recruitment, including processing and assessing applicants and coordinating interview dates with both faculty and applicants
- Coordinate Grand Rounds to include scheduling speakers, arranging speaker’s travel and accommodations, and coordinating Grand Rounds presentation
- Intermediate knowledge of using Microsoft Office Suites products
- Coordinate with Chief Residents to maintain and distribute resident rotation schedules, call schedules, vacation/leave schedules, and meeting schedules
List of Typical Experience For a Residency Coordinator Resume
1
Experience For Associate Residency Coordinator Resume
- Strong interpersonal and communications skill required
- Work with minimal supervision and set daily job priorities
- Creating, entering and maintaining individual resident data in UPMC systems
- Assisting with the Mastery of Teaching program, resident seminars, journal club schedules, project management, and leadership development
- Designing individual program materials
- Maintain the residency curriculum, including competency-based goals and objectives for each assignment and each level of training
- Assists in the orientation for incoming PGY1 class involving all appropriate hospital departments
- Assists in scheduling appointments for screenings & physicals and assists in assembling all necessary documentation for new PGY1 class
2
Experience For Residency Coordinator Pedatrics Resume
- Other projects and reporting functions as assigned by Administrator
- Provide information and problem-solving support for residents and program faculty on a wide range of residency personnel and program issues
- Sorts, distributes and responds appropriately to the daily mail, coordinates bi-weekly mailing to the Tampa region office
- Oversight and reporting of patient counts
- Serve as house officer consultant on varying levels (program, GME, ABEM, SAEM, HOA, licensure, personnel)
- Coordinate Survival flight suites, badges and training
- Manage processes and outcomes of the pediatric residency education team, including staff, faculty, and other key stakeholders
- Foster communication between participants of team, including program directors, associate program directors, and staff
- Serve as expert of pediatric fellowships; provide ongoing orientation and support to fellowship coordinators
3
Experience For Sjsemi Residency Coordinator Resume
- Coordinate and facilitate regular meetings, ensuring appropriate team members participation
- Implement an annual retreat of the residency education team members to cultivate teamwork, goal setting, quality improvement and process development
- Maintain residency program records and evaluations; coordinates information required for ongoing program recertification
- Participate in the development of policies and procedures for the training program
- Processes and maintains the necessary administrative paperwork, records, and filing systems to support program
- Maintain recruitment database and oversee the application processes during the residency recruitment season
- Prepares moonlighting and disbursement orders for signature
- Assists manager in coordinating applicant interviews, itineraries, travel arrangements, match sessions and statistics
4
Experience For Residency Coordinator / Administrator Resume
- Has a formal line of communication to the Director of Graduate of Medical Education to ensure regulatory aspects of the residency
- Prepares for any inspection involving respective programs and ensure that all proper paperwork is completed including affiliation agreements, resident evaluations and faculty evaluations
- Has a thorough and complete understanding of the resident software that is used to evaluate the residents. Ensures that evaluations are completed in a timely manner
- The Residency Coordinator works primarily as a liaison between the residency director, chief residents, faculty and student community and an ability to efficiently relay information in a clear and concise manner is of the utmost importance
- Has ability to collect accurate data for student consumption is a necessary requirement, as the coordinator is the main point of information concerning the residency placement process
- Is responsible for attending all annual mandatory educational programs as required by position. Responsible for attending residency fairs as directed by the Director of Graduate Medical Education
- Serves as a residency recruiter for all residency and fellowship programs. Manage ERAS data site and coordinate national match programs. Has constant communication with perspective applicants
5
Experience For Surgery Residency Coordinator Resume
- Demonstrate ability to utilize resources effectively
- Demonstrate ability to independently prioritize work
- Coordinates interview schedules with faculty and program directors
- Modifies and edits content for residency web sites and other published recruitment material for the Graduate Medical Education department
- Works in collaboration with Director of Graduate Medical Education and program directors to establish selection criteria for each residency program
6
Experience For Doctoral Residency Coordinator Resume
- Verifies trainees’ status and activities as needed
- Collaborate with other doctoral program Residency Coordinator for the College of Health Science to streamline communications and, where possible, processes related to the college’s residency needs
- Organize residency program workload; monitor status of work in progress and keep the program director informed of activities, priorities and deadlines
- Coordinate, prepare and distribute residents’ schedules—conference, on-call, and clinic for both on- and off-site rotations in consultation with the program director
- Maintain accurate records of scheduling changes and notify all affected internal and external stakeholders
- Monitor resident schedules in conjunction with chief residents to ensure compliance with ACGME duty hours rules by both residents and faculty; bring discrepancies to the attention of all affected parties for correction
7
Experience For Residency Coordinator Gme, Fte Resume
- Coordinate and proctor annual in-service examination
- Resident conferences (4x per week) are coordinated six months in advance and require: faculty letter and disclosure form, accreditation statement, letter of agreement (if applicable), budget, disclosure verification, evaluations, and tracking and reporting attendance
- Manage confidential resident and program data
- Establish and maintain a systematic file system with proper security measures for confidential documents
- Perform data management, tracking and reporting functions, utilizing various graduate medical education software programs (i.e. GME Track, Web ADS, FREIDA Online)
- Prepare reports and correspondence related to highly confidential materials
8
Experience For Residency Coordinator Resume
- Update and ensure accuracy of information for residency program website
- Assist the program director on an ongoing basis to ensure that the residency program maintains compliance with ACGME, Residency Regulatory Committee, and American Board of Medical Specialties requirements
- Maintain proficiency in ACGME and specialty board requirements and monitors program compliance
- Manage computerized Electronic Resident Application Service (ERAS) database and ensure receipt of required application materials
- Update and edit program policy manuals, procedure manuals and recruitment materials
- Participate in annual residency coordinator development activities at a local and national level
- Acts as Office Manager for TGH Residency Office
9
Experience For Associate Residency Coordinator Resume
- Assists in coordination of Residency applications and interview process
- Prepares and screens applications for review
- Schedules approved applicants for interviews
- Coordinates staff and resident involvement in interviews and socials
- Answers telephone and responds to telephone inquiries. Screens calls for pertinent information, analyzes needs, decides what is needed and routes calls appropriately
- Greets and directs all incoming visitors, medical personnel and residents to Residency office
- Maintains inventory, orders, unpacks and stores all department supplies and forms. Completes appropriate paperwork and obtains authorized signatures
- Prepares check requests for both TeamHealth and USF
10
Experience For Residency Coordinator Pedatrics Resume
- Certifications (PALS, ATLS, ACLS)
- Daily and monthly rotational evaluations
- Records of academic probation or disciplinary actions
- Other required documents as applicable
- Maintains rotational goals and objectives packets as well as orientation manual
- Enters residency rotation schedules (annual) and monthly resident ED schedules (to be assumed by Chief Resident in year 3) into appropriate data base
- Prepares travel estimates for resident and facility conference attendance and submits expense reports for reimbursement
- Schedules educational models and coordinates their reimbursements
- Maintains RRC Web ADS for purposes of Program Director review and submission for site visits and accreditation
List of Typical Skills For a Residency Coordinator Resume
1
Skills For Associate Residency Coordinator Resume
- Excellent communication and interpersonal skills as well as advanced skills in Microsoft Office
- Demonstrates effective time management skills and ability to meet deadlines
- Experience in grants administration, including pre- award processes and supporting post-award activities of various types of research
- Experience working in graduate medical education
- Experience working in an academic or health care environment
- Four years program assistant or coordination experience, preferably in healthcare setting
2
Skills For Residency Coordinator Pedatrics Resume
- Assist residents in obtaining valid licensure and Educational Commission for Foreign Medical Graduates sponsorship documentation
- Certificates of prior training completion
- Two (2) years of professional level work experience
- Intermediate level experience in Microsoft Work & Excel
- Experience with windows based computer programs
- Demonstrated success as a liaison between two or more departments in an organization and/or between two or more organizations
- Planning and coordination of applicant interview sessions and be the liaison between faculty, Fellows and support staff
- Assist Physician Services Dept. and Dept. of Surgery Chair’s office with resident credentialing, medical licensing and processing of incoming residents
3
Skills For Sjsemi Residency Coordinator Resume
- Compile reports using knowledge of residency software. Enter rank order list, maintain residency matching, resident wish list
- Assist program director in planning and developing academic and clinical requirements to ensure that accreditation standards are met
- Prepare and enter rank order lists of applicants for the National Resident Matching Program and specialty matching programs
- Maintains required resident records and documents of training. Maintains folders with documentation of education and training, to include
- Attends clinical competency committee meeting, program evaluation committee meeting, and other meetings related to the residency program
- Maintains web based GME accreditation data system and surveys for program, collecting and evaluating information from various sources throughout the campus
- Maintain web-based ACGME accreditation surveys, collecting and collating appropriate information from various sources throughout the campus
- Initial screening, and gives selection suggestions for residency candidates, and/or performs pre- screening filter/sorts for the Program Director
- Attends departmental/faculty/clinic Administrative meetings, taking minutes and preparing same for distribution
4
Skills For Residency Coordinator / Administrator Resume
- Interact with external customers regarding tasks related to maintaining accreditation
- Responsible for the collecting and maintaining all residents documents for example attendance log, evaluations and research projects etc
- Arrange BCLS, ACLS, PALS, and ATLS and re-certification training courses
- Maintain departmental meeting minutes and develops reports as requested
- Monitors program expenditures in accordance with annual Residency budget ensuring adherence to budget allocations
5
Skills For Surgery Residency Coordinator Resume
- In cooperation with the hospital coordinator, develop the master rotation schedule, ensuring compliance with RRC and ACGME requirements
- Certified through TAGME (Training Administrators of Graduate Medical Education)
- Communicate regularly with residents/fellows and faculty regarding the daily activities, such as conference and grand rounds announcements
- Generate contracts for new and continuing residents
- Process new hire paperwork for incoming residents
6
Skills For Doctoral Residency Coordinator Resume
- Communicates with all applicants regarding program decision
- Annual in-training examination scores
- Records dates and scores for asynchronous learning for each resident
- Assist in handout preparation and copying
- Assists Program Director with graduation planning and event reservations
- Documents the meeting minutes in both electronic format and printed form to be placed in a binder
- Proficiency in MS Office, including Word, Excel, and PowerPoint programs
7
Skills For Residency Coordinator Gme, Fte Resume
- Familiarity with scheduling programs
- Learn other software, such as testing programs
- Notification of selected applicants, scheduling of itineraries, and assist with travel arrangements
- Maintain and record accurate information concerning appointments and other activities spent of the program by the director for budget documentation
- Work in a fast-paced environment, being resourceful, and efficient
- Work closely with program director to provide administrative support and counseling to the chief resident and all other house staff as needed
- Coordinates Teleconferencing with the hospital
- Maintain a policy and procedure manual for entering residents
8
Skills For Residency Coordinator Resume
- Provide leadership, direction and solve complex problems
- Customer service / teamwork, tact and conflict resolution
- Mature judgment and the ability to handle confidential information within the hospital guidelines and applicable regulations
- Coordinate the daily operations and logistics for the program
- Adhere to procedures and systems that ensure orderly and timely workflow
9
Skills For Associate Residency Coordinator Resume
- Maintain knowledge of current medical licensure requirements, immigration policies, ACGME accreditation and institutional requirements
- Implement and updates program databases
- Coordinate outside electives which include applications to hospital(s), malpractice coverage confirmation, and evaluation forms
- Process resident and faculty professional organization memberships
- Prepare and distributes the yearly and monthly assignment schedules of the residents
- Distribute, collect, and tabulate all evaluation forms regarding residents, rotations and faculty and compiles and generates feedback for appropriate follow-up and reporting
10
Skills For Residency Coordinator Pedatrics Resume
- Maintain confidential resident and fellow files
- Assist in the preparation of CME programs
- Assist with resident travel and accommodations for national conferences
- Serve as liaison with other departments and affiliated institutions
- Prepares check requests, travel authorizations, fund reimbursements and expense reports; maintains necessary records for Medical Education and/or Accounting Department
- Maintain biographical information on all residents and update information on alumni
List of Typical Responsibilities For a Residency Coordinator Resume
1
Responsibilities For Associate Residency Coordinator Resume
- Plan, conduct and oversee all aspects of Residency Cadaver Labs, Mock Oral Boards, Clinical Skills Labs
- Knowledge and experience working with standard office equipment, computer programs and current institutional student systems
- Provide support for General (Adult) Psychiatry Residency and the IOL/HH 3rd and 4th year medical student experiences
- Facilitates meetings involving residents, preceptors, educators and managers to evaluate program effectiveness and initiate any required programmatic changes
- Processing loan deferments for house officers
- Manage computerized information systems related to collecting and storing program data, generating management reports and documentation
2
Responsibilities For Residency Coordinator Pedatrics Resume
- Coordinates scheduling, reimbursement, other needs of guest lecturers
- Acts as a liaison to the residents, rotators, medical students and Chief Residents by providing answers for questions
- Assist with distribution and collection of credentialing, personnel and licensure applications for appointment for all house officers
- Schedule monthly meetings of the clinical competency committee and record meeting summaries
- Oversight House Officer Holiday Pay, Meal Money, Parking
- Execute and administer all aspects for Grand Rounds and Visiting Professors
3
Responsibilities For Sjsemi Residency Coordinator Resume
- Establish and maintain a systematic file system for confidential documents, assuring proper security measures are in place
- Grasp, lift, and carry items weighing up to 25 pounds
- Acts as liaison between the property owners and other tenants, and Museum staff, students, faculty and outside community in facilitating program objectives
- Assist Program Director and Education Director to coordinate Grand Rounds lectures
- Ensures room requirement and AV requirements met
- Tracks resident attendance in appropriate data base and provides semi-annual report to Program Director
- Maintains lecture evaluations in appropriate data base, provides quarterly feedback to both faculty and residents, and provides semi-annual report for each facility member to Program Director
4
Responsibilities For Residency Coordinator / Administrator Resume
- Schedules refreshments through hospital
- Maintains procedure logs, patient visits, and follow up logs on a weekly basis & provides semi-annual report to the Program Director
- Serves as contact person and coordinator for residency with various organizations, to include ACEP, SAEM, ABEM, ERAS, NRMP, etc
- Plans, prepares and coordinates all staff physician activities with regards to the residency program
- Coordinates the process of evaluation for the residency, to include Grand Rounds, residents, curriculum, and staff
5
Responsibilities For Surgery Residency Coordinator Resume
- Manages departmental facilities and resources
- Prepares and collects Alumni surveys
- Prepares and collects applicant surveys
- Prepares and distributes Foundations Educational materials to residents and family
- Interfaces with Administrative Coordinator and works collegially with that position to support the department needs
- High level of personal integrity and ability to act with confidentiality
- Ensures house staff compliance with established policies and procedures
- Manages and coordinates GME conducted accreditation site visits for program
- Prepares and submits reports to GME, American Board of Medical Specialties, American Academy of Specialties, American Association of Medical Colleges, AMA and other professional organizations as required
6
Responsibilities For Doctoral Residency Coordinator Resume
- Develops new procedures in response to new or revised policies issued by governing agencies or program director based upon independent judgment
- Manages the operations of the fellowship programs to include budgeting, auditing, procurement, marketing, resident benefits, compliance, and accreditation activities
- Plans, organizes and schedules new house staff orientation
- Creates fellow rotation schedules; creates monthly fellow conference schedules
- Implements and manages New Innovations Residency Management Suite database modules to analyze outcome data and improve program efficiency
7
Responsibilities For Residency Coordinator Gme, Fte Resume
- Help initiate and oversee the house staff budget alongside the Program Directors, Department Chair, and business manager
- Recruit new residents: review residency applications and screen those appropriate for interview, coordinate applicant interview days
- Oversee daily activities of the residency program. Organize and prioritize the activities of the residents; monitor work progress status and ensure compliance with deadlines
- Develop, distribute and update the resident rotation, vacation and leave schedules in electronic systems according to duty hour requirements with oversight of Program Director. Ensure that the corresponding institutions where the residents are rotating are administering the bills accurately
- Perform all residency match responsibilities and correspond with newly matched residents about requirements and process for appointment to the hospitals. Ensure all interns are credentialed before starting any rotation
- In-depth understanding of program, common, and institutional ACGME standards
- Operation and maintenance of St Luke’s information systems (esp. LMS and HRIS) and residency-related systems such as New Innovations (NI), AAMC GME Tracker, ACGME Web Accreditation Database System (WebADS), Electronic Residency Application Service (ERAS), and National Residency Matching Program (NRMP)
- Creation, design and implementation of the recruitment plan and time line for the training program; Creation, design publish and disseminate all recruitment materials. (This includes brochures, pamphlets, Web sites, etc.)
8
Responsibilities For Residency Coordinator Resume
- Print, chart and maintain selected applications for the selected review committee
- Responsible for and/or acts as the liaison to State and Federal regulatory offices
- Obtains and processes necessary documentation for various Fellows’ licenses and visas (as appropriate)
- Management of the assembly, formatting, tabulation, data entry, printing and presentation of data for governing body reports. (i.e. annual reports, Residency Review Committee (RRC), Graduate Medical Education reports including AMA-Frieda and the National Fellow Match Program (NRMP)
- Compilation of information for surveys, questionnaires, census reports, applications, USMLE and state licensure and other forms and documents required by outside agencies
- Orchestration of RRC site visits, including preparation of statistics and data, and organization of visit activities requested by the site visitor
- Interaction with the Graduate Medical Education (GME) office to provide consolidation of required documents and file completion to include an Annual Program Evaluation (APE) report
- The creation, maintenance of yearly didactic conference schedules and assists with the development of the yearly rotation schedule
9
Responsibilities For Associate Residency Coordinator Resume
- Prepare Fellow information for specialty board testing. Independently make arrangements for physical location of testing, securing of test materials, notification of time and place, notification of clinical services regarding absence of Fellow coverage, assist Department Administrator in arrangement of faculty coverage during testing
- Plans orientation and graduation events and paperwork
- Maintain and disseminate the monthly faculty/resident call schedules to all-appropriate persons and departments
- Maintain department resident library. Order educational materials as necessary
- Update yearly publications. Maintain calendar for the Program Director
- Schedule semiannual reviews for each resident with the Program Director and interim appointments as needs. Analyze administrative communication for action by the Program Director and prepare appropriate response to such communication with the agreement of the Program Director
- Function as support for residents and Program Director in matters of travel and expense reimbursement. Responsible for the Resident Education Fund budgetary process and other educational monies
- Provides assistance with all Fellowship research projects, i.e. abstracts, publications, manuscripts, etc. for core faculty and fellows
10
Responsibilities For Residency Coordinator Pedatrics Resume
- Corrdinates resident graduation events
- Assists with the use of required electronic systems
- Responsible for verifying proper credentialing of residents. Obtains necessary documents and credentials and submits to appropriate hospital departments. Maintains proper credentialing of present House staff and resident files
- Coordinates department resident orientation and all major resident meetings. Plans orientation schedule, arranges location, notifies residents regarding necessary orientation documentation and schedules involved faculty. Arranges for all materials for student lectures
- Responsible for “Procedure Credentialing System” as required by appropriate accrediting agency (i.e. RRC). Regularly reviews database for residents’ procedure credentials and keeps director/department head informed of status
- Distributes and tracks receipt of student evaluations
- Compiles statistics, creates reports and summarizes results of resident evaluations and assessments for department manager
- Leads and guides lower level department personnel, including interpreting Residency policy and procedures as well as in training and guidance in proprietary departmental tracking systems (New Innovations)
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