Operations Lead Resume Sample
Eriberto Huel
3756 Wilderman Isle,
Chicago,
IL
+1 (555) 494 8118
Work Experience
Operations Lead
09/2017
-
PRESENT
Detroit, MI
- Support company initiatives related to the customer’s need
- Provide On-Call 24X7 support of multiple applications
- Support related activities for application product upgrades for vendor supported systems through implementation
- Be an advocate for NBCUniversal business partners
- Maintain simple, accurate performance reporting that shows maps progress against goals
- Track/report productivity run-rates for all teams
- Identify upcoming issues impacting production
- Escalate operations issues to Portfolio Support Manager immediately
Business Operations Lead
06/2013
-
04/2017
Los Angeles, CA
- Assure planning and supply team supports the committed build schedule
- Identify areas where issues arise and coordinate support to resolve issues
- Verify that receiving personnel are validating that electronic parts meet drawing and program specific compliance requirements
- Ensure flowdown and dissemination of program specific directives from all disciplines; PMO, QA, Ops, Engr, training, etc
- Ensure facility personnel are maintaining accurate stock status and dispositioning any material exceeding program specific shelf life requirements
- Provide a weekly report showing status of activities at least weekly. Status includes schedule updates, parts stock status, status of any investigations
- Verify compliance with all documentation requirements for all builds, reworks of all types and all testing
- Coordinate tracking of all SAP transition Production schedule risks and associated mitigation plan activities effecting UTAS SS Rockford programs
- Coordinate with UTAS SS Rockford Quality Engineering to support the close out of nonconformance, corrective actions and engineering changes
Data Operations Lead
06/2007
-
03/2013
Dallas, TX
- Coordinate with the Electronics Assembly facility to ensure all Controller shop floor processing issues are quickly communicated with Space Systems Rockford
- Log and track the resolution of all Controller processing issues rather they result in a formal turnback or reject or not
- Processes stores to stores transfers, RTV’s and company initiated merchandise claims
- Only applies to locations with company-owned vehicles
- Assist with day-to-day leadership, coaching, counseling and guidance to team members
- Resolve escalated issues and handle complex tasks/assignments
- Acts as a back-up to department Supervisor/Manager
- Refer exceptions in policy or practice to supervisor or Manager
- Assist in the prevention of fraudulent activities
Education
Lawrence University
2003 - 2007
Bachelor's Degree in Engineering
Professional Skills
- Strong interpersonal and communication skills and proven ability to interact and communicate effectively with all levels in organization
- Excellent analytical, negotiation, prioritization and presentation skills
- Strong skills in influencing and managing virtual teams as required
- Strong communication and customer service skills; ability to function in a multi-tasking work environment
- Demonstrates good 10-key skills
- Demonstrates good name/number recognition skills
- Strong organizational skills, with the ability to manage multiple complex programs with inter-related asset and timing dependencies
How to write Operations Lead Resume
Operations Lead role is responsible for interpersonal, analytical, leadership, computer, customer, organizational, organization, microsoft, collaboration, business.
To write great resume for operations lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Lead Resume
The section contact information is important in your operations lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Lead Resume
The section work experience is an essential part of your operations lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Lead resume experience can include:
- Strong verbal communication skills with demonstrated leadership experience and ability
- Outstanding leadership, facilitation and problem-solving skills. Ability to effectively collaborate with and influence all levels of the organization
- Strong communications skills, including experience in writing and reviewing technical documentation
- Demonstrated skills and experience supervising teams – developing/mentoring
- Excellent written and verbal communication skills, including experience in presenting material to senior Government officials
- A strong background in banking/financial services experience, including supervisory/management experience and KYC/compliance experience
Education on an Operations Lead Resume
Make sure to make education a priority on your operations lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Lead Resume
When listing skills on your operations lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations lead skills:
- Possess strong PC skills, good analytical skills
- Excellent written and verbal (English) communications skills, including strong presentation skills
- Strategic thinker with strong analytical and creative problem-solving skills, and excellent Project Management skills
- Strong organizational, communication skills, and strong Problem Solving Skills
- Demonstrates excellent organizational skills and the ability to prioritize workload and multi-task while maintaining strict attention to detail
- Strong verbal and written communication skills, able to effectively interact with all levels of management
List of Typical Experience For an Operations Lead Resume
1
Experience For Business Operations Lead Resume
- Effective collaboration skills with ability to interface with all levels of management and staff
- Excellent vendor management skills with ability to navigate a complex multivendor environment
- Solid leadership skills and the ability to listen to others thoughts and opinions
- Effective communicator - outstanding interpersonal and business communication skills. Able to quickly establish gravitas and dynamics of our business
- Possesses excellent organization and time management skills
- Training and development of production personnel to continuously improve skills and competence
- Relationship management skills to included influencing, networking, stakeholder management, dealing with and having difficult conversations
2
Experience For IT Operations Lead Resume
- Experience of working environments with flexible / changing timescales and priorities
- Solid understanding of distribution and warehouse procedures and material handling functions Ability to operate all equipment
- Operate a variety of warehouse equipment including forklifts, pallet jacks, operate a computer and assigned software to input data and generate reports
- ITIL v3 Foundational certification or strong demonstrated ITIL background required
- Evidence of effectiveness at collaboration across organizational boundaries and significant external research/clinical/regulatory influence
- Strong knowledge and experience with various technologies (8+ years)(virtualization, cloud, networks, etc)
- Effectively communicate with all stakeholders no matter what level of the organization they're in
- Effectively communicate with fellow employees, customers and the general public
3
Experience For Data Operations Lead Resume
- Proactively bridge the gap between resources aspirations and skillset requirement
- Responsible for the render farm and ensuring it is utilized at capacity effectively
- Converse effectively in Mandarin and English with business and vendors
- Well-developed Project Management skills with the ability to meet multiple project deadlines
- Maintaining and enhancing enterprise operational process documentation and be accountable for effective execution
- Leading vendor neutral projects to ensure timely completion and effective results,
4
Experience For Service Operations Lead Resume
- Coordinating system incident management reporting, tracking, prioritization, escalation, and resolution activities with program and end-user community
- Keeping excellent relationship with external parties/regulators to ensure SEBI approvals are received within agreed timeline
- Understanding of Good Clinical Practice (GCP) and international regulatory environment
- Experience in building/leading/transforming teams
- Ensures the proper labeling, tagging, and packing of goods and materials in assigned area
- Good knowledge and understanding of Rendering Technologies and Queuing Systems
- Experience with building, configuring and managing VMWare ESXi/vSphere environment for enterprise environments
5
Experience For Technical Operations Lead Resume
- Experience with networking and network engineering concepts to include load balancing and DR/COOP
- Demonstrated success supervising and leading a team of contract resources
- Experience with the following technologies: client platforms, e-mail architecture, networking, infrastructure, security, applications, AV/VC
- Experience in administering and supporting Mac OS & Windows client platforms
- Experience building and managing high-performance teams
- Work experience managing teams in a complex, fast-moving service-oriented environment such as a restaurant or delivery operation
- Significant experience working in a pilot, manufacturing or production environment in a lead role, preferably in COMAH-registered operations
- Deliver an exceptional customer experience by creating and maintaining an elevated in-store environment
6
Experience For Field Operations Lead Resume
- Complies with legal procedures for handling and receiving goods
- Accurate checking / authorization of Client information prior to reporting it externally
- Experience and hands-on working knowledge with PowerShell, Power CLI & Windows batch scripting
- Experience with infrastructure networking protocols such as TCP/IP, UDP, SNMP, SMTP; and vendor technologies including but not limited to Cisco equipment
- Significant experience with Microsoft Operating systems and Microsoft networking
- Experience implementing and executing change and configuration management processes
7
Experience For Operations Lead Specialist Resume
- Resilient and able to juggle competing priorities on a daily basis across a complex mix of sites, suppliers, raw materials and stakeholders
- Experience working on BigData analytics pipelines (Hadoop, Hive, ETL, RDBMS-Hadoop data management tools like Sqoop)
- Experience in support/troubleshooting/operations of databases (RDBMS like Oracle, Postgres, MySQL)
- Experience in software development/programming in one of - Python, PHP, Java, C/C++. OS environment: Linux/Unix
- Experienced in communicating with a diverse audience - peers, management, strategic leadership
- Experienced in software development tools (git/hg, build/integration, testing tools)
8
Experience For Imaging Operations Lead Resume
- Experience in supporting mobile devices (iOS & Android) in an enterprise environment
- Experience managing support issues through data-driven task backlog analysis
- Experience in managing small to medium sized projects
- Create effective results by navigating through formal and informal organizational channels
- Help prioritize projects with Marketing Leadership based on impact, company objectives and resources
- Experience of working in a role with large volumes of data analysis
- Experience of using VBA and complex formulae to assist data remediation (Beneficial)
9
Experience For Senior Operations Lead Resume
- Software knowledge and usage : advanced MS Excel and first experience in using warehouse management systems
- Demonstrate a clear understanding of corporate vision and strategy; incorporate into all aspects of job performance
- Around 2 years of experience in a Fund Accounting, Fund Administration or Fund Operations role
- Experience of working in similar roles
- Experience in materials planning or Supply Chain operations
- Maintenance and improvement of EHS standards and good housekeeping practices
- Experience of working with quality management systems and efficiency improvement techniques
- Ensures that TransCanada has a positive, visible image in the communities that we operate by following the values of the company
- Hands -on experience in leading 24 7 global SaaS operations required
10
Experience For Regional Operations Lead, P&G Resume
- Develops and maintains effective working relationships with staff and customers
- Pay rate: $33 - $37 (depending on experience)
- Strong analytics background with understanding of Dell/EMC financial models and systems
- Prioritize the team’s workload according to production deadlines
- Strong working knowledge of Linux (command line), Windows and MAC
- Previous experience of managing a team, within a similar environment is an asset
- Experience supervising utility operators
- Maintain a positive working relationship between branch, regional and main office staff’s to promote effective communication
- Ideal to have 3+ years’ experience at windows and IIS administration
List of Typical Skills For an Operations Lead Resume
1
Skills For Business Operations Lead Resume
- Proven leadership skills; excellent communication, organizational and time-management skills, excellent interpersonal skills and computer literacy
- Experience in a banking or services/operations environment. Possess strong PC skills, good analytical skills
- Demonstrated customer service skills, proven teamwork & interpersonal skills
- Superior analytical skills required; Strong verbal and written communication skills
- Demonstrated problem-solving, prioritisation, and customer service skills
- Analytical Skills, able to manage details as well as Strategy Formulation and Visionary Skills
- Demonstrates strong leadership and supervisory skills in the areas of health, safety and environment, employee development and team building
- Work independently with minimal direction and able to exercise excellent time management skills to manage multiple priorities
2
Skills For IT Operations Lead Resume
- Proficient skills in Excel and Power point skills to create Management level presentations
- Skilled in analytical and problem solving skills to develop effective action plans
- Strong analytical skills. Demonstrated problem solving capabilities
- Excellent customer service skills, including confident when dealing with all levels of staff including Managing Directors
- Solid analytical and business modeling skills required
- Proven problem-solving and analytical skills, with the ability to apply business judgment to complex problems and make decisions
- Strong troubleshooting, analysis and consultative user support skills
3
Skills For Data Operations Lead Resume
- Strong problem solving skills with analytical details
- Strong written and verbal communication skills (technical and non-technical), verbally and in writing
- Strong analytical thinking and solid experience in incident management / problem management
- Strong Technical skills; able to identify issues early enough to mitigate a successful solution
- Proven influencing and people management skills
- Strong cross-cultural awareness and ability to effectively manage a multi-national team
- Strong English communication skills for international collaboration
4
Skills For Service Operations Lead Resume
- Demonstrated experience in vocational, agricultural, or a combination of education and work experience
- Possession of excellent interpersonal, organizational, and analytical skills, including being a team player
- Demonstrated marketing operations and logistics experience in the web technology sector and experience contributing at both strategic and operational levels
- Strong project management, problem solving, decision-making, collaboration, and facilitation skills
- Strong project management, problem solving, collaboration, and facilitation skills
- Typical Years of Experience: 5 to 10 years of experience of IT support delivery experience
- Excellent customer service, communication, organizational, time management, problem solving and computer skills
- Strong interpersonal and communication skills (both written and oral) with the ability to work as part of a team
- Demonstrated leadership and/or facilitation skills
5
Skills For Technical Operations Lead Resume
- Strong desire to learn new software, skills
- Excellent communication skills, fluent in English and German language (written/verbal) as appropriate
- Excellent presentation, documentation skills
- Effectively prioritize and resolve daily items
- Strong demonstration of striving to continuously develop Pension industry knowledge with relevant evidence of a strong network
- Strong computer skills, including Microsoft Word, Excel, PowerPoint, SharePoint and MS Project
- Excellent organizational, time management, execution, and tracking skills
- Strong interpersonal and team skills, including ability to leverage resources as necessary
- Strong and appropriate delegation skills
6
Skills For Field Operations Lead Resume
- Excellent communication skills - Ability to present and influence senior leadership and ability to connect with senior stakeholders
- Strong team collaboration and influence skills
- Strong communication and interpersonal skills and the ability to quickly build credibility and gain confidence at all levels
- Strong attention to detail and solid follow through with the ability to set and deliver on priorities in a fast paced environment
- IT Literate and strong skills in Microsoft Office Suite
- Excellent team-work skills
- Strong communication skills and ability to communicate with internal and external stakeholders
- Excellent communication skills and the ability to discuss issues with all level of business, both within Rolls-Royce and outside
- Customer Centric approach and excellent inter-personal skills
7
Skills For Operations Lead Specialist Resume
- Supervising 3-5 persons in automated information systems projects, including people with various technical job categories and skills
- Outstanding negotiation, conflict resolution and stakeholder management skills
- Basic Programming skills using Visual Basic Scripting (VBS) and/or PowerShell
- Language skills: English, Dutch : fluent speaking and writing, French is an asset
- Solid understanding and experience applying information technology management and information security best practices
- Experience in executive IT support experience or leading user-facing support
- Strong experience in metrics, reporting, dash-boarding and analytics technologies
- Experience with establishing and maintaining strong project processes and procedures
8
Skills For Imaging Operations Lead Resume
- Three to seven years related experience and/or training in a medical device manufacturing environment or equivalent combination of education and experience
- Detail and results oriented with problem solving skills and the ability to analyze, integrate, interpret and act on incomplete or conflicting information
- Solid experience preparing management reporting in a large organizations
- Prior programming and scripting experience ie. Powershell, Javascript, VPScript
- Strong experience in using Salesforce CRM
- Experience providing administrative support or helpdesk experience
- Communicates effectively, orally and in written form, to ensure maximum understanding throughout the organization
- Demonstrated experience managing complex Risk environments
- Establish an ongoing feedback loop with customer experience leads, control leads and vendor managers to track, monitor and influence the customer experience
9
Skills For Senior Operations Lead Resume
- Automotive, Customer Experience and/or Marketing experience in related fields
- Daily internal interaction with several internal departments, ensuring issues raised are resolved efficiently and effectively
- Highly experienced with Microsoft Office including: Outlook, Excel and Word (Power Point experience is an advantage)
- Exceptional writing skills are required
- Problem-solving/ Negotiation Skills
- Experience in a global IT organization and experience providing customer service and support
- Support Proactive Safety measures such as monitoring adherence to SBOs and SkillSoft expectations
10
Skills For Regional Operations Lead, P&G Resume
- Analytical thinking, technical analysis, and data manipulation skills
- Technical background or experience in problem solving to identify, prioritize and communicate complicated technical issues
- Perform all job functions as needed to ensure facility operates smoothly and customers receive excellent customer service
- Basic computer skills (Google Docs and Microsoft Office)
- Demonstrates strong orientation for personal accountability
List of Typical Responsibilities For an Operations Lead Resume
1
Responsibilities For Business Operations Lead Resume
- Related experience with demonstrated superior accomplishment record and strong people skills, preferably in an international environment
- Strong organizational and presentation skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
- Exceptional written and verbal communication skills and the demonstrable ability to effectively present to all levels of the organization
- Demonstrated experience in accessing and analyzing research, regulatory and/or safety data; Demonstrated understanding of data management principles
- Excellent communication skills, working with directly with the global management team
- Effectively balances multiple tasks and priorities while delivering on-time at high-quality
- Demonstrated ability to effectively communicate and work with business partners
- Articulate with strong, written and oral communication skills in order to deal with various stakeholders
- Be able to perform with minimal supervision and possess good communication skills
2
Responsibilities For IT Operations Lead Resume
- Excellent written English and interpersonal communication skills
- Outstanding problem-solving skills (communications and collaboration)
- Strong technical operations (process development, manufacturing, engineering, quality) experience and understanding of diverse technologies
- Predictive modeling skills: being able to predict future outcomes using data that is often not complete and accurate
- Communicate with customers effectively using a variety of mediums to help them achieve their working and learning goals
- Interpersonal experience with experience motivating and resolving conflicts
3
Responsibilities For Data Operations Lead Resume
- Strong AWS experience, notably the following: EC2, VPC, S3, IAM, RDS, Cloud Formation, and Redshift
- Demonstrate strong understanding of ITIL-based service management practices
- Excellent hands on Microsoft Windows XP, Windows 7, Office 2003, Office 2007 Office and 2010 and hardware and software troubleshooting experience
- Possess a strong team ethic, can provide evidence of collaborative approach delivering solutions
- Excellent verbal and written communication ability with experience creating executive level presentations
- Closely work with the cash processing team and the new account team in order to effectively manage the Operations process in Boston
- Strong experience leading 24/7 operations NOC staff, and well versed in NOC processes and procedures
- Multiple years’ experience leading games in mobile live operations and proven track record on those projects
- Effectively communicates during phone and web interactions regarding trainings, support requests, and process training
4
Responsibilities For Service Operations Lead Resume
- Prior work experience within a Business Analyst type role (Beneficial)
- Communication skills, ability to deliver message to top management as well to other teams
- Tasks coordination and Project management skills
- Works with IT staff to continually expand and improve departmental skillsets
- Read and write the English language (French in Quebec); communicate effectively; conduct business related mathematics and analyze data as required
- Incredible organization skills and time management is of utmost importance
5
Responsibilities For Technical Operations Lead Resume
- Superior skills with Microsoft Office products
- CA team is also responsible for effectively restrict & release securities impacted by CA events to avoid oversell by the Portfolio Managers
- Superior inter-personal, conflict resolution, and negotiating skills
- Strong Microsoft Office/Google docs experience, especially with spreadsheets
- Marketing and digital marketing experience
- Working experience in UNIX /Linux based environments
- Understanding of the critical environments management and business processes function, ideally with multiple industry experience
- Developing insights for effectiveness and efficiency
6
Responsibilities For Field Operations Lead Resume
- Engineering Graduates with good academic records
- Good understanding of production planning and control processes, capacity planning, coupled with logistics knowledge
- Responsible for supporting safety, on time delivery, promoting and maintaining excellent quality throughout the process
- Experience in managing or supporting large–scale, client facing projects with 70-100 employees
- Experience in developing and/or evaluating feasibility assessments of projects/technologies/assets - taking into account technical and business aspects
- Experience driving performance of remote teams, identifying key performers, and mentoring staff
- Active support in preparing presentations for Business/Company Reviews, driving LT Agenda, Governance, meeting effectives, special projects
7
Responsibilities For Operations Lead Specialist Resume
- Consulting, banking, operations, think tank or marketing experience
- Proven ability to make decisions, developing plans, and anticipating issues during peak season activities
- Experience in web technology companies, strategic consulting or advertising industry
- Preferably previous working experience in Investment Banking environment
- Demonstrates calm diplomacy and professionalism under pressure during rapid change, conflicting demands and crisis management
- Integral experience with business projects in determining and driving process, technology and organizational changes/impacts
- Experience in administering web servers, app servers, and databases running J2EE applications
- Experience with working in and leading teams
- Experience supervising or managing a team of at least six people
8
Responsibilities For Imaging Operations Lead Resume
- Experience building and managing cross company relationships
- Experience in multiple functional areas pricing, reserving, capital management and in multiple business units
- Experience of working in a global environment. Working with partners and clients across regions (mainly US)
- Proven track record of developing management talent through formal and informal mentoring
- Experience in supporting feasibility assessments of projects/technologies/assets - taking into account technical and business aspects
- Experienced in interfacing with and managing cross-functional teams globally in a matrix environment
- Relevant working experience in managing IT operations
- Knowledge and experience with standard program planning and scheduling tools
9
Responsibilities For Senior Operations Lead Resume
- Experience working in a newly developing organization
- The following experience would be an asset: in people leading, in a virtual team and/or local affiliate organization would be of advantage
- General network experience, including understanding of TCP/IP and DNS
- Past experience in global or multi-national support role, working queues and directly communicating with international teams
- Experience providing administrative support in an office setting
- Experience in reading and analyzing logs to identify issues
- Experience leading implementation or development project, including impact on and interface with MMIS
- Experience working in a global and multicultural organizations working across national and international boundaries
10
Responsibilities For Regional Operations Lead, P&G Resume
- Demonstrated understanding of the MMIS claims processing environment and business functional areas
- Experience leading / participating with automated deployments of OS images with VMware templates and/or other deployment toolsets
- + Experience creating and presenting briefings to leadership and key customer personnel
- Effective at fostering and maintaining relationships
- Experience managing teams working within the ITIL Framework for Incident, Problem, Change, or Service Request Management
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