Operations Manager Resume Sample
Tate Prosacco
6371 Conroy Pass,
Boston,
MA
+1 (555) 792 1976
Work Experience
Operations Manager
05/2015
-
PRESENT
Dallas, TX
- Maintain a positive and productive work environment and ensure this intent is communicated and adhered to by all subordinates and vendors
- Develop and manage efficient forms, SOP’s, and flow of information from front office to the lowest common denominator
- Enhance and sustain communication among all relevant departments
- Manage a safe, fiscally responsible and efficient operation of the facility to the highest industry standards
- Continually strive for improved means and methods toward the conservation of energy consumption within the complex
- Provide post shift reports detailing all aspects of operations
- Demonstrated ability to organize and prioritize work to meet deadlines. Work effectively under
Operations Manager
06/2011
-
11/2014
Boston, MA
- Demonstrate knowledge in general operational procedures, facility capabilities, industry
- Directs all operations of the Operations Department and distributes daily work assignments to employees
- Order and maintain all necessary supplies for rotation, construction and posting
- Work closely with Safety Director and attend all safety meetings
- Interact with Account Executives and Sales Assistants in the day to day activities to ensure a successful outcome to client needs
- Monitor field performance by riding the plant for quality performance of installation crews
- Maintain daily work reports and time sheets
- Maintain positive working relations with union representatives and become familiar with the union contract
Education
Franciscan University of Steubenville
2005 - 2010
Bachelor's Degree in Finance
Professional Skills
- Strong leadership skills, independent thinking, strong organizational and planning abilities and excellent analytical/problem solving skills are essential
- Proven leadership and team building skills along with strong organizational, analytical, influencing, negotiation, planning, and problem solving skills
- Excellent leadership skills (conflict resolution, facilitation, change management skills, decision making, empowerment, and delegation)
- Excellent verbal and written communication skills, and problem-solving skills
- Excellent people management skills, communication and interpersonal skills
- Excellent organizational and management skills that includes the ability to effectively prioritize tasks and assign responsibilities accordingly
- Strong verbal and written communication skills with demonstrated experience engaging and influencing cross functional teams
How to write Operations Manager Resume
Operations Manager role is responsible for leadership, interpersonal, analytical, computer, organizational, business, customer, presentation, microsoft, training.
To write great resume for operations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Manager Resume
The section contact information is important in your operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Manager Resume
The section work experience is an essential part of your operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Manager resume experience can include:
- Strong communication skills,organizational, and prioritization skills
- Structured analysis and problem solving skills including trouble-shooting skills
- Excellent problem solving skills with experience of developing & implementing solutions to diverse operational related issues
- Strong critical thinking skills self-starting/ resourceful. Strong knowledge of commercial credit and industry terminology
- Demonstrable experience delivering projects, demonstrating excellent project management skills and appropriate technical aptitude
- Manage multiple, often conflicting, priorities; strong organizational skills
Education on an Operations Manager Resume
Make sure to make education a priority on your operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Manager Resume
When listing skills on your operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations manager skills:
- Influencing: Strong influencing skills and negotiation skills
- Excellent customer service skills, decision making skills, accuracy, and ability to meet deadlines
- Strong attention to detail with solid organization skills and proven ability to multi-task with consistent follow-through
- Strong Leadership skills and ability to effectively assess situations and make appropriate decisions in a timely manner
- Strong Communication skills, both written & verbal & Interpersonal Skills
- Good numeracy skills with experience setting and managing budgets, meeting deadlines and working within financial limits
List of Typical Experience For an Operations Manager Resume
1
Experience For Operations Manager Resume
- Strong communication, organizational and prioritization skills
- Assist in the development of management skills/leadership skills for direct reports
- Build strong working relationships and work effectively with other departments utilising a team approach to accomplish goals
- Excellent communication, leadership, problem solving, organizational, training, and PC skills are required
- Experience (and demonstrated competence, depth, and breadth) of complex processing experience
- Create and streamline all US operating procedures that enable our Home office and retail stores to operate as efficiently and cost-effectively as possible
- Proven Lean Manufacturing skills
- Site is unionized and union is a strong partner in day to day operations, so experience in working with union strongly desired
2
Experience For Operations Manager Resume
- Strong soft leadership and project management skills
- Proven leadership with ability to manage daily operations effectively and mentor managers
- Excellent verbal and written communication skills to senior leadership
- Leverage very strong quantitative and analytical skills to solve complex technological and performance issues
- Good communication skills with stakeholders
- Strong oral and written communication skills appropriate for consultation to all levels of management
3
Experience For Operations Manager Resume
- Proven organisational skills with attention to detail
- Strong and influential communication skills
- Strong analytical skills: Streamline, analyze, and present data to assist with management & divisional reporting and assist with strategic recommendations
- Prioritize activities within Bioprocess Skills & Technology function to support the business cascade
- Customer Focus Proven change management capabilities and project management skills are desirable
- Strong communications skills – open, honest verbal and written communications
4
Experience For Operations Manager Resume
- Strong organization and time management skills with the ability to be flexible to changing environments
- Excellent PC skills. Knowledge of CTI and Realm
- · Excellent written and verbal communication skills, ability to build relationships, and influence other teams to meet goals
- Coaching / mentoring skills desired
- Outstanding communication and team management skills
- Outstanding communication and interpersonal skills are essential
- Strong technical understanding of manufacturing (welding, machining, assembly), and material selection process. Good understanding of equipment
- Prior experience in and possessing a deep understanding of operational management and leadership in a high SKU, volatile electrical manufacturing environment
- Prior LP Training and experience as a Keyholder opening and closing the store
5
Experience For Operations Manager Resume
- Maintain performance management the department including training, performance reviews and coaching skills in order to support the business objectives
- Manage on account technical training program, including programs for “what if” scenarios, to further enhance team skillset and value to the client
- Senior executive communication and presentation skills, comfortable with public speaking and presenting
- Assess the performance, skills, and knowledge of all team members, supporting their development and managing changes within the team
- Strong background and work experience in non-profit finance and reporting
- Manage all associates reporting to the position so to effectively recruit, train, evaluate, motivate, delegate and monitor their activities
- Provide excellent customer experience by meeting departmental accuracy, cycle time and damage goals
6
Experience For Operations Manager Resume
- Communicate effectively by holding weekly and individual meetings with all key club personnel
- To seamlessly and effectively implement new business, ensuring service delivery is consistently delivered to a defined meetings and events proposition
- Creative and proactive analytical and problem-solving skills
- Prior experience successfully leading a team of people
- Demonstrated management reporting experience
- Bankruptcy / collections /recovery industry experience and 5 or more years of coaching and/or performance management experience is required
- Previous customer service management experience required with experience in managing exempt employees
- Uccessful experience in Operations with demonstrated progressively increasing responsibility
- Knowledge of APOU business portfolio and experience in organizational effectiveness and operations implementing best practices
7
Experience For Operations Manager Resume
- Experience Banking Operations & Cash Experience
- Prior experience in performance management, coaching, and staff feedback needed
- Prior experience in customer service and staff scheduling needed
- Intermediate coaching and feedback skills
- Delegate responsibilities effectively and measures results
8
Experience For Operations Manager Resume
- Manage assigned associates in order to effectively train, evaluate, motivate, delegate and monitor their activities
- Ensure admin and support employees are trained and capable to deliver an excellent customer experience
- Perform effectively and efficiently in a fast-paced work environment
- Enjoys creating, socializing, and executing processes and workflows to run a business more effectively
- Manages CDG Global sourcing efforts; leverage BOMs to effectively execute client-specific Global Sourcing plans
- Ensure an effective integration of all operational focused functions to deliver effective processes to achieve customer satisfaction
- Manage all activities within the Bioprocess Skills & Technology function in compliance with corporate, cGMP, EHS, and other regulatory requirements
- Additional experience would be accepted in lieu of education 5+ years of related production experience
9
Experience For Operations Manager Resume
- Coordinate multiple related initiatives effectively
- Extensive background in consumer goods / toy industry, with 5+ year's operations experience across order management, customer service, retail support etc
- Foster a culture of strong client relationships and support team members in establishing strong relationships and communication with clients
- People management responsibilities include resource/staff development, performance management, talent management, as well as forecasting skills needs
- Plan and direct production activities and priorities in keeping with effective operations and cost factors
- Advanced computer skills (WMS, Excel, Access, Kronos, Crystal Reports)
10
Experience For Operations Manager Resume
- Excellent Project management experience and team leadership ability
- Manage and effectively communicate the operational performance of the service desk resources
- Day-to-day effective management of production, ensuring products are produced in a timely and cost effective manner
- Troubleshoots and creates action plans to quickly and effectively address problems
- Effectively communicates with all section managers and takes initiative in addressing procedure revisions, personnel issues, and workflow problems
- Strong leadership and skilled in anticipating and solving problems
- Strong commercial acumen with experience in commercial negotiations
List of Typical Skills For an Operations Manager Resume
1
Skills For Operations Manager Resume
- Excellent project management and prioritization skills. Solid business acumen. Ability to schedule and provide costing with accuracy
- Strong leadership skills, a confident and effective decision maker, with a proven leadership ability to negotiate and influence others
- Strong communication skills; ability to interact effectively in person and via electronic channels with various levels (entry level to C-level Yahoos)
- Excellent telephone etiquette skills and an ability to deal effectively with customers, peers, vendors, and management at all levels
- Demonstrated strong and effective verbal, written, and interpersonal communication skills in English and Portuguese
- Strong verbal and written business communication skills and the ability to teach these skills
- Broad knowledge of diverse operations and strong managerial skills to effectively direct the organization and resolve complex problems
- Strong analytical skills including previous planning and forecasting experience
2
Skills For Operations Manager Resume
- Proven and effective leadership, problem solving, planning, communication and analytical skills
- Strong problem solving skills, with experience and knowledge in lean manufacturing systems (ABS), Production Control, Process Control, and Quality systems
- Strong leadership skills with proven track record in assessing and identify critical analytics and or processes required to manage daily tactical operations
- Excellent communication and networking skills, with proven results
- Results-oriented, strong analytical skills, and demonstrated process improvement success in managing large teams in a continuous improvement culture
- Strong relationship-building and strong follow-up skills
- Multi-task & prioritize, with strong organizational, interpersonal, and follow-up skills
3
Skills For Operations Manager Resume
- Excellent communication and persuasion skills, with proven ability to succeed in cross-functional teams through influence versus direct management
- Detail oriented, strong organizational skills and the ability to manage multiple actions at once; flexibility to reprioritize
- Excellent verbal and written communication skills, with a high sense of professionalism and good business acumen
- Experience with financial and performance measurement applications. Excellent written and verbal communication skills
- Leveraging requirements: Proven leadership skills in mentoring and project management that support medium to large commercial clients
- Effectively manages overtime by ensuring effective scheduling and making timely, qualified hiring decisions
- Excellent critical thinking, complex problem solving skills
- Excellent communication, negotiation, problem solving and organizational skills; including the ability to interface with internal & external customer contacts
- Excellent Communication skills (verbal, written, negotiating and networking)
4
Skills For Operations Manager Resume
- Excellent process review, planning & resourcing skills
- Strong team work and collaboration skills, with track record of leading or working with cross-functional teams
- Strong interpersonal skills. Ability to exhibit tact, patience and courtesy when working with both internal and external constituents
- Proven complex project planning and analytical skills
- Strong organizational and strategic planning skills
- Strong analytical skills, including ability to reviewdata/processes & independently determine/implement solution
- Excellent problem-solving skills and ability to work independently
5
Skills For Operations Manager Resume
- Solid technical skills including Excel, Access, and SQL
- Strong leadership/decision-making skills
- Proven management skills, including oversight of subcontractors / vendors
- Significant experience in a complex fast paced environment, including proven people management experience
- Strong planning/organization skills to meet agreed upon volumes, quality and rates
- Excellent command of selling & negotiation skills
- Solid skills in maintaining interior and exterior of buildings
- Experience (and demonstrated competence, depth, and breadth) of complex processing experience
- Solid written and verbal communication including presentation skills
6
Skills For Operations Manager Resume
- Demonstrated ability to interact effectively with multiple levels of operations team members, including senior level managers
- Strong problem solving skills, drives to problem definition and solve for root cause
- Demonstrated ability to interact effectively with multiple levels of operations team members, including senior level managers and Executives
- S/he needs strong communication, people management and influencing skills
- Excellent computer skills, especially with Microsoft Excel $
- Excellent computer, verbal, interpersonal and written communication skills are required. Proficiency in MS Office is required
7
Skills For Operations Manager Resume
- Strong written and verbal communication skills with focus on flexibility of style to reach multiple audiences
- Strong organisational skills; be able to multitask
- Excellent oral and written communication skills
- Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
- Excellent math skills (addition, subtraction, multiplication, division, percentages and fractions)
8
Skills For Operations Manager Resume
- Client advocate with strong customer service skills
- Excellent interpersonal, written and oral communications and organizational skills
- Attention to detail and good pattern recognition skills
- Good organization skills and ability to manage a heavy workload
- Excellent supplier management skills – maintains collaborative but professional and transparent relationships with third parties
- Excellent people-management and interpersonal relationship skills
- Are able to work well in a team environment and possess excellent interpersonal skills
- Good communications skills in both written and spoken English
9
Skills For Operations Manager Resume
- Established project management skills and the ability to prioritize multiple projects at one time
- Computer skills (Including Micros or POS experience), Word, Excel, PowerPoint
- Strong communication, people management, analytical, and organizational skills
- Strong leadership and motivational skills, with the ability tomanage for results
- Excellent inter-personal skills and an ability to work as part of a team
- Proven ability to effectively communicate with, lead, and motivate employees
- Strong teamwork, client management and leadership skills
- Strong pc skills in all Microsoft Office applications
10
Skills For Operations Manager Resume
- Strong program management, communication, collaboration, negotiation and presentation skills
- Excellent and proactive oral and written communication skills
- Excellent interpersonal/presentation skills
- Good administrative and IT skills (Word, Excel and PowerPoint)
- Strong customer relations skills and ability to work and integrate in an already established team
- Law Enforcement experience or prior security contract experience
- Administrative experience and skills
List of Typical Responsibilities For an Operations Manager Resume
1
Responsibilities For Operations Manager Resume
- Assist with all aspects of operations including confirming staff, scheduling, setups, conversions, enforcing safety procedures, implementing building and departmental policies; while
- Strong Project Management skills. Strong analytical / Problem Solving skills
- Personal Characteristics: Team player, hard worker, good interpersonal skills, and excellent client-related skills
- Demonstrated leadership experience with strong execution management skills and the ability to deliver on aggressive timelines
- Good project management skills with experience of managing significant process improvement initiatives
2
Responsibilities For Operations Manager Resume
- Have the ability to apply basic project management skills to complete assigned projects effectively and consistently meet challenging schedules
- Evidence of strong analytical skills and critical thinking. The ability to break down complex processes and evaluate financial scenarios
- Demonstrated excellent customer service skills are essential for success
- Excellent written and oral communication skills as well as the ability to multi task and prioritize are required
- Communication and organizational skills; ability to teach new skills to others
- Advanced knowledge of MS Office (esp. MS Excel) suite of products skills and optional knowledge of SQL, SAS, or PERL skills
- Exceptional team leadership skills with the ability to effectively coach, motivate and empower team members
- Highly developed technical and/or operational management skills with experience of leading and developing groups of staff
- Strong verbal and written communication skills are essential for succeeding in the Operations Manager position
3
Responsibilities For Operations Manager Resume
- Strong leadership abilities including organizational, interpersonal and communication skills
- Multi-lingual skills (German, Spanish, Italian or French) or experience in managing multi-lingual team members/processes in these languages
- Good judgment and problem solving skills – solutions-minded
- Strong communication skills and decision-making abilities
- Proven Leadership / People Management skills
- Effective management and leadership skills and abilities in a multifunctional, demanding environment
4
Responsibilities For Operations Manager Resume
- Strong in your oral and written communication skills, with an ability to influence through careful and well-structured argument
- Excellent written and verbal skills coupled with the ability to comfortably and confidently present to all levels within the business is required
- Be an independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills
- Utilize all resources effectively to operate within budget and continually explore ways to reduce cost
- Fluent in English. Strong written and verbal communication skills
- Coaching skills necessary to manage and develop performance of direct reports
- Outstanding analytical, communications, and advocacy skills
5
Responsibilities For Operations Manager Resume
- Outstanding communication skills: Verbal, written, and presentations
- Experience building positive long term relationships with clients, as well as experience in maintaining on-going relationships with existing clients
- Project management skills in creating project plans, identifying tracking methodologies, and understanding project interdependencies and risks
- Demonstrated experience identifying and implementing optimization in manufacturing
- A track record of implementing, delivering large projects and communicating effectively an executive level
- Proven experience in Workflow, Capacity Planning or Operations, preferably in workflow and capacity planning roles managing virtual teams
- Prior experience utilizing a team based approach to decision making
6
Responsibilities For Operations Manager Resume
- Experience required in managing an operations / customer service environment with experience in managing at least 50 front line employees
- Exceptional problem solving skills with an enthusiasm for learning new things
- Proven history of networking and building strong industry connections
- Experience utilizing lean manufacturing concepts with a proven track record of lean/six sigma implementation projects
- Proof-reading and copy-editing skills
- Demonstrated people management and development capability and proven success in leading and inspiring teams to excel
- Develop and maintain a highly engaged team that are able to effectively respond to the changing needs of our clients, business and stakeholders
- To hold responsibility / accountability for ensuring activities are managed effectively
- Hands-on experience in WAN and LAN. Good Working Knowledge of various transmission technologies such as EoSDH, DWDM and SONET
7
Responsibilities For Operations Manager Resume
- Work effectively with global process partners and/or supporting functions and business units
- Management experience or experience within the banking systems
- The ability to adapt and work effectively in an environment characterized by recurring change, uncertainty or ambiguity
- Demonstrated leadership experience in a manufacturing environment, preferably automotive or chemical
- Management experience or 3-5 years experience with related banking systems
- Very good educational background with Engineering graduate with 8-12 years’ of relevant experience
- Continuous improvement principles including facilitation skills
- Demonstrated graduate work or professional experience in an athletic, business or a recreation setting
- Experience in operations including experience in process management, process metrics, and project/program/portfolio management
8
Responsibilities For Operations Manager Resume
- Prior experience managing large 3rd party contractor network
- Analytical, diagnostic, problem solving and communication skills
- Experience in buildings or infrastructure design (architecture or engineering) experience is required
- Uccessful programming experience and evidence of success in a PPM market
- Strong leadership, coaching, prioritization and follow-through
- Strong understanding and experience in Financial Management
- Personally organized and capable of handling multiple open inquiries simultaneously as well as interpersonal, and team skills
- Advanced coaching and feedback skills
9
Responsibilities For Operations Manager Resume
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under deadline pressure
- Demonstrate experience in supervising larger teams
- Experience in a manufacturing role in a similar environment with extensive people management experience
- Solid technical experiences to be able to provide guidance and direction to engineering teams engaged in the client
- Develops and maintains a strong service orientation, ensuring open and effective communication with both Regional management and the US Finance team
10
Responsibilities For Operations Manager Resume
- Documented skills in leading multi-disciplinary teams
- Documented skills in leading multi-cultural teams
- Prior batch and polymer processing experience
- Prior experience managing front line supervisors
- Prior experience managing processes in a high volume environment
- Prior experience of accountability within a manufacturing environment
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