Operations Officer Resume Sample
Kennedi Harris
644 Lindgren Square,
San Francisco,
CA
+1 (555) 193 1051
Work Experience
Senior Operations Officer
05/2016
-
PRESENT
Boston, MA
- Serve clients as required, adhere to Service Level Agreements and internal service delivery standard
- Identify opportunities to improve service delivery, support process improvement initiatives
- Be an active contributor to ciCEI
- Process transactions accurately and on time,
- Monitoring and control of locally processed and outsourced operational activities
- Allocation and tracking of cash and securities reconciliation breaks
- First level support for client tax issues and questions raised by the Front Advisory team
- Local activities related to Network Management
Operations Officer
01/2012
-
01/2016
Los Angeles, CA
- Non-lawyer Notary Public an asset
- Excellent written and verbal communication skills with the ability to communicate clearly and tactfully
- Good Judgment with excellent organizational, analytical and problem solving skills
- Strong organizational, follow up and priority setting skills to handle multiple tasks/projects
- Self-motivated and demonstrates a thirst for knowledge
- A logical thinker, demonstrates strong business acumen
- Proven ability to work effectively with teams and individually
- Demonstrated ability to take independent action to achieve results
- Advanced knowledge of Microsoft Office (PowerPoint, Excel, Visio, Access) a requirement
Assistant Operations Officer
12/2007
-
12/2011
Detroit, MI
- Continuing to demonstrate value addition through superior service delivery
- Seeking innovative solutions to drive down the costs of production
- Maintaining an effective control and compliance environment in all departments
- Ensuring implementation of new products and services in line with business and industry expectations
- Talent development and grooming of individuals to build a source of Operations and Technology talent for Asia-Pacific
- To continuously innovate in order to embed best in class operations processes that fulfill customer promise
- Five years of experience as an Area Operations Officer or in other operations-related functions within a financial institution
- Ensure timeliness and accuracy of responses, adherence to internal policies and external regulations and maximized contribution to economic profit. Coordinate activities with other areas of the Company as required to ensure smooth implementation of new and/or enhanced processes
- Carry out daily settlement and support functions for Rates and Credit products
Education
Everest University - Tampa Campus
2003 - 2007
Master's Degree in Business Administration
Professional Skills
- Strong organizational skills as well as the ability to effectively manage competing priorities
- Strong relationship-building and relationship-management skills, with experience in developing and maintaining high-level private sector contacts
- Demonstrated financial management/accounting skills/experience
- Strong background with proven customer service skills
- Excellent “people” skills with ability to communicate effectively both written and verbally with all stakeholders
- Demonstrated analytical and research skills and experience
- Excellent management skills, experience in grant and personnel management
How to write Operations Officer Resume
Operations Officer role is responsible for analytical, organizational, business, clients, interpersonal, english, communications, development, microsoft, sound.
To write great resume for operations officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Officer Resume
The section contact information is important in your operations officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Officer Resume
The section work experience is an essential part of your operations officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Officer resume experience can include:
- Experience in having difficult conversations with effective customer resolution skills
- Good interpersonal skills strong outgoing personality
- Demonstrate broadening and expanding of skills and knowledge and personal development plan
- Excellent communication skills in English and Hindi, including ability to write clear, succinct reports
- Strong ability to effectively manage stakeholders and conflicting deadlines
- Strong analytical and problem solving skills; have an eye for detail; initiative to follow up on items or determine appropriate steps for timely resolution
Education on an Operations Officer Resume
Make sure to make education a priority on your operations officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Officer Resume
When listing skills on your operations officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations officer skills:
- Demonstrate strong attention to detail, editing, proof reading, oral and written communication skills
- Strong at building relationship with stakeholders at all levels and good interpersonal skills
- Solid ICT skills (advanced Excel user and experienced with accounting/financial software)
- Show strong negotiation and effective communication skills. Is influential
- Prior banking experience and extensive experience writing and developing
- Excellent reporting and document handling skills
List of Typical Experience For an Operations Officer Resume
1
Experience For Senior Operations Officer Resume
- Excellent customer service skills required to resolve problems in a timely and professional manner
- Solid people management and organizational skills
- Organizational skills with the ability to work in a fast paced environment and manage multiple deadlines and priorities
- Solid understanding of strategic priorities and roles of external clients and stakeholders of the developmental agenda
- Advanced PC application skills, including Excel, Word
- Prior experience working in other financial institutions
- Proven leadership, relationship and people management experience a requirement
- Time management skills and the ability to use available resources on hand
- Rotate to the different work streams to further enhance job knowledge and skills in crew resources management subject to business requirements
2
Experience For Lead Operations Officer Resume
- Prioritize and manage operational issues and priorities as they change throughout the shift
- Building and maintaining relationship with customers to guarantee the excellent delivery of services as per KN guidelines
- Working knowledge and experience in setting up spreadsheets and databases
- Experience with developing a battle rhythm of activities, including managing calendars and coordinating recurring staff meetings
- Experience in banking and/or in management consulting to financial institutions in emerging markets
- Extensive experience utilizing Cashiering and Remittance Processing systems and related equipment such as mail openers and scanners
- Practical experience in related loans processing within banking industry
- Experience in marketing or servicing major accounts
3
Experience For Wealth Operations Officer Resume
- University graduate with min. 3 year working experience in banking operations
- Have a sound understanding of legislation in ANZ and experience of working across different states in Australia
- Experience in providing expert advice and guidance on a range of HR issues and the ability to work in a complex, ambiguous and changing environment
- Experience of working in operations reporting, Policy Administration or Customer Services in general insurance is highly desirable
- Perform multiple tasks simultaneously, at times working under pressure with competing priorities
- Extensive experience influencing and negotiating, to achieve sound environmental outcomes
- A demonstrated capacity to solve challenging problems, including those with significant stakeholder and community interest
- Good understanding of Treasury products and accountingAbility to work in a structured, high volume, time sensitive, high risk and demanding environment
4
Experience For Associate Operations Officer Resume
- Experience living or working in non-permissive or hardship environments
- Experience conducting training in multi-cultural settings
- Work experience in an emerging/developing market environment required
- Outline your experience in leading and managing teams and individual performance to contribute to the delivery high quality customer service
- Good knowledge of accounting and general administration procedures
- Experience with project planning or operations support
5
Experience For Security Operations Officer Resume
- Good understanding of HMRC rules
- Experience of liaising with external service providers for HR, pension and flex benefits in particular
- Knowledge and experience of Belgian legal, tax, and accounting policies and procedures would be an advantage
- Experience with Microsoft Office, including Outlook, Word, PowerPoint, and SharePoint
- Experience in handling CCASS, DCASS & SWIFT, EUCLID platform
- Experience in handling worldwide stocks, futures and options, OTC bond, mutual funds and structured products settlement
- Or above Bank experience on RMB Draft Discounting & Acceptance etc
- Experience with Army TRADOC. Familiar with Combatant Commands, Joint Staff J7, and other joint processes and agencies related to training
- Has a good understanding of concepts and procedures within ownsecurity technical / subject area and a basic knowledge in other security areas
6
Experience For Senior Country Operations Officer Resume
- Preferably with 3 to 5 year work experience in banking industry
- A Senior manager with experience in one or more of the following areas
- Typically have five or more years of experience in Banking Operations
- Strong understanding and knowledge of TD Waterhouse systems
- Monthly reporting and Savings validation
7
Experience For Business Operations Officer Resume
- Banking experience in Trade area
- Experience serving as a key leader in a group/team of 500+ employees
- Relevant work experience in a position with decision-making responsibility
- Relevant experience working in the South Asia, particularly Bangladesh, is desirable
- Experience in Banking Industry (especially Branch)
- Experience in FCY processing
- ? College or university graduate in accounting, finance or general business administration and/or comparable work experience is necessary
- Solid background in uniform customs and practice code, as well as the Bank’s international banking services and policies
8
Experience For Regional Operations Officer Resume
- Two years current (within seven years) consumer lending experience
- University graduate with working experience, preferably in Branch Operations
- Good working conditions and lifestyle opportunities
- Have working experience 1-3 years in trade industry (preferable)
- Experience travelling overseas to start up/close out USG or donor-funded projects
- Good understanding of women’s employment best practices in the private sector
- Briefs flight crews with key data and information prior to each flight
9
Experience For Lead Wealth Operations Officer Resume
- Knowledge and experience of EC grant management policies and financial regulations
- At least two years' relevant experience in Bonds & Agency settlement
- Knowledge and relevant experience in settlements and loan admin
- Experience living and working in a developing country
- Genuine commitment to sustainable development Screening Criteria for external applicants:Excellent Spanish (oral, reading, writing)
- Assisting the Operations Controller with the development of efficient, cost effective solutions to operational disruptions
- Initiates and submits employee SIPR account requests for processing. Validates and witnesses SF312 documentation
10
Experience For Field Operations Officer Resume
- Oversight of MCA process related to O and T entities, conduct regular reviews of effectiveness of Process – Risk – Control structures defined in MCA
- Regulatory experience (beneficial)
- Liaise with team members to identify work requirements, priorities and time schedules to enable the efficient allocation of tasks
- Fresh graduates or up to 3 years of experience
- Verifying, releasing and signing SBLC & Guarantees within delegating limits
- Identifying potential risks including processing gaps and recommending resolutions
List of Typical Skills For an Operations Officer Resume
1
Skills For Senior Operations Officer Resume
- High level communication skills, with the ability to explain technical issues, and deal tactfully and effectively with people at all levels
- Proven ability in the use of database and computing systems/skills including use of advanced Excel spreadsheets, graphing and word processing
- Effective writing skills – writing SOPs, Policy documents, Business Case documents, etc
- Think conceptually (“out-of-the-box”) and exercise good business judgement and problem solving skills
- Experience and knowledge of environmental health, science and/or engineering or a related discipline and the ability apply those skills in a regulatory context
- Good interpersonal and multitasking skills
- Strong communicator able to interact effectively with individuals of varying backgrounds and at all levels of the organization
- Good IT skills including Word, Excel and database systems
2
Skills For Lead Operations Officer Resume
- Excellent analytical/ research/ problem solving skills in order to determine possible savings and impact on service levels to meet departmental needs
- Strong computer skills including MS Word and MS Excel is a requirement
- Excellent (commercial) communication skills (writing and spoken) - fluent in spoken and written English
- Strong computer skills including MS Excel (Vlookup) and MS Word (Mail Merge) is a requirement
- Proven ability to manage multiple tasks and work effectively under pressure
3
Skills For Wealth Operations Officer Resume
- Excellent interpersonal skills with the ability to build relationships with the team and partners
- Demonstrated written/oral communication and report generation skills
- Deals effectively, diplomatically and tactfully with a wide variety of people Ability to quickly analyze a problem and develop an effective response
- Possess analytical and good interpersonal & communication skills
- Excellent verbal and written communication skills required to interact with all levels of Bank personnel and outside contacts
- Excellent written, and interpersonal skills
- Excellent organizational skills – track tasks; ensure flow of information internal and external to SED
- Excellent English written and spoken communication skills are essential
- Strong reconciliation and investigation skills is a requirement
4
Skills For Associate Operations Officer Resume
- Excellent communication skills in English and ability to participate in multi-disciplinary teams
- Excellent communication skills both written and verbal to both internal and external clients,
- Results and detailed oriented with strong analytical and a proven ability to quickly prioritize objectives in a fast-paced environment
- Excellent communication skills both written and verbal to both internal and external clients
- Strong computer skills and willingness/ability to learn IFC’s internal procedures and processes
- Resourcefulness, initiative and problem solving skills, strong client orientation for value chain stakeholders
- Strong PC skills in MS Office applications
- Detail-minded and able to work under pressure with good communication skills
- Strong PC skills, e.g. MS Word, Excel, etc
5
Skills For Security Operations Officer Resume
- Internal and External Client Interfacing Working experience and a good understanding of banking operations and banking products
- Work Experience: Previous experience in a banking operations environment, with specific expertise in respect of client account opening, closing and maintenance
- Solid knowledge of country clients developing priorities and needs, understanding of development and developing countries’ issues
- Military experience and/or previous experience supporting the CTSF of other military testing organization
- Proven experience in developing and writing client project proposals
- Experience in working in a call centre (experience in handling international payments would be an added advantage
- Excellent working experience with reconciliations, and accounting spreadsheet
- Good understanding and broad experience of international banking products, especially Markets various products
6
Skills For Senior Country Operations Officer Resume
- Good experience in identifying and building Operations Centers of excellence which leverage best practices and disciplines from across the globe
- Proven self-starter with a passion for delivering the Legendary Client Experience
- High level of IT skills and ability to work with a variety of applications including MS Word, Excel,Outlook and Air Maestro
- Good understanding of good international industry practices for environmental and social standards
- Sound experience in the development of traffic signal designs and standards and demonstrated ability to undertake traffic modelling
7
Skills For Business Operations Officer Resume
- Knowledge and demonstrated experience in field sampling for environmental incidents and investigations
- Superior interpersonal and writing skills
- Good English writing skill with ability to record daily processes and user requirements into documentation
- Basic Accounting, Fluent English and Romanian, PC Skills
- Work experience in an emerging market environment required, experience in Sri Lanka is highly desirable. Willingness to travel regularly within Sri Lanka
8
Skills For Regional Operations Officer Resume
- Demonstrated experience working on agricultural supply chain issues ideally in South Asia
- Advanced computer skills including MS Excel (Vlookup) and MS Word (Mail Merge) are required
- Manage change and deal with ambiguity effectively in a rapidly changing environment
- Work effectively in teams including the ability to foster a cohesive team and promote a positive work environment
- Maximise crew satisfaction by ensuring operational requirements are met legally and cost effectively
- Navigate effectively in a global organization (departments and countries)
- Basic IT Skills (MS Excel, Word), able to formulate functional specifications for the Technology department
- Able to lead and work effectively in cross-functional team & collaborate
- Proficient oral and written communications skills
9
Skills For Lead Wealth Operations Officer Resume
- Demonstrated ability to apply project management principles to allocated tasks and projects to achieve effective outcomes
- Well-developed communication (written and verbal) and interpersonal skills
- Exceptional interpersonal skills and the ability to interface with AMC and many disciplines within Rolls-Royce
- Demonstrated previous HR work experience in a large complex organisation, likely to be achieved over a considerable period in similar roles
- Strong Experience with various Intelligence Community partners and their operations
- Work under pressure, evaluate and lead to arrive solution effectively
- Thorough PC skills for standard programs (specifically Microsoft Excel and the use of visual basic and macros)
- Related professional experience (banking/financial services Industry or customer service) OR 9 or more years of overall experience
- Advanced skills in MS Office Suite (Word, Outlook, Excel, PowerPoint, and Access)
10
Skills For Field Operations Officer Resume
- Communicate effectively and tactfully with all levels of staff
- Negotiation and motivational skills, with the ability to influence at senior levels within and beyond the organization
- Data management and computer skills
- Clear and concise communication and escalation skills, with the ability to recognise high risk situations and deal with them in a prompt manner
- Prior experience in financial services (beneficial)
List of Typical Responsibilities For an Operations Officer Resume
1
Responsibilities For Senior Operations Officer Resume
- Manage all channels of U.S. payroll tax reporting to include annual W2’s, W2c’s, Multiple Worksite Reporting, Department of Labor Statistics Reporting, and all other requests as required, ensuring information is reported accurately and timely
- Sound communication skills, with the ability to explain technical issues, and deal tactfully and effectively with people at all levels
- Demonstrate interpersonal skills needed for working with a variety of people throughout the company, customers, vendors and guests
- Advanced Excel skills, Good VBA (macro) knowledge would be an advantage
- Excellent oral and written narrative skills
- Good analytical skills, attention to details
- Good organization skills, team player
- Demonstrated experience in undertaking research and reporting
2
Responsibilities For Lead Operations Officer Resume
- Able to communicate with influence, including well-developed oral and written communication skills
- Experience in finance, ideally in a development institution, with a proven track-record
- Knowledge of and experience in applying current relevant environmental legislation, with demonstrated ability to interpret other environmental legislation
- Basic office services effectively provided to enhance staff safety and productivity
- Strong financial/analytical background (at least part qualified or similar level by experience)
- Have the ability to prioritize time, to work independently and to use good judgment
- Demonstrated ability to work independently and as an effective member of a team
- Having at least 4-5 years experience in custody services industry
3
Responsibilities For Wealth Operations Officer Resume
- Proven track record in business development, nurturing client relationships and resolving challenging issues
- Excellent in handling sensitive data and performing detail-oriented tasks
- Experience in, or understanding of, traffic operations or transport planning
- Deep understanding of and experience with supplier finance and other trade and supply chain finance products, including electronic SCF platforms
- Aptitude for building relationships and ability to communicate complex issues to a wide array of business partners with differing levels of product experience
- Tertiary qualifications in environmental management, environmental engineering or environmental planning OR equivalent professional experience
4
Responsibilities For Associate Operations Officer Resume
- Create, Apply & Share Knowledge: Ensures systematic sharing of good practice and learning from lessons from across WBG, clients, and partners
- Experience developing and managing department budget within prescribed parameters
- Experience in loan trading operations, handling primary and secondary trades is an asset
- Ensure all the necessary approvals are obtained prior to issuing/updating ISDA documentation
- Demonstrated high level understanding of traffic management and the operation of the road network including technical policies, standards and guidelines
- Provide strong support onboarding new clients’ portfolios
- Previous experience working with a development project, NGO or International Organization
- Skilled at establishing relationships and able to act as a liaison between various partners
- Meticulous attention to detail, with a strong focus on accuracy and minimizing risk to the department and TD
5
Responsibilities For Security Operations Officer Resume
- Excellent working knowledge of written and spoken English and Russian
- Experience of working within donor funded projects
- A strong background in people management (beneficial)
- Role typically requires an extensive amount of practical security knowledge gained through experience
- Willingness and ability to establish strong personal relationships
- Previous HR experience at least 2-3 years in a similar role
- Demonstrated professionalism and the ability to maintain confidentiality
6
Responsibilities For Senior Country Operations Officer Resume
- Experience in open data, data analysis, data engineering or data as part of a cross-disciplinary application an advantage
- Handle projects and demonstrate out of the box thinking
- Adapt to changing needs to and priorities
- Experience with the development and review of traffic management plans
- Maintain and improve quality to ensure best possible customers experience
- Relevant work experience in a position with decision-making responsibility
- Relevant experience working in Bangladesh, highly desirable
- Experience
- Experience with Bloomberg API considered an asset
7
Responsibilities For Business Operations Officer Resume
- Experience in managing issues in relation to protecting the environment with capacity to undertake complex investigations
- Demonstrated knowledge and understanding of traffic management and the operation of the road network including technical policies, standards and guidelines
- Relevant practical experience in a related field
- Good command of SAS/Excel/Access/VBA
- Good mental aptitude and intelligence
- Advanced in prioritization, meets deadlines
- Good knowledge of local labour regulations
- Office operations background, maybe in prior military career
- Proven ability to take big picture concepts and distill them into actionable themes
8
Responsibilities For Regional Operations Officer Resume
- BA or equivalent with 10+ years of relevant experience;gdjobs
- Excellent team player but also able to work autonomously, be proactive and highly motivated to deliver
- Planning, monitoring and reporting on the financial operations of donors grants to EED
- Assisting Manager of all audits being performed on the Security Master & Pricing Group, both internal and external
- Managing and supervising the implementation of advisory projects with IFC clients in the MENA region which includes the following
9
Responsibilities For Lead Wealth Operations Officer Resume
- Managing and supervising the implementation of advisory projects with IFC clients in the EMENA region which includes the following
- Verifying, releasing Documentary Credits within delegating limits
- Issuing, amending, corresponding related to active files
- Providing customer support services to professional clients concerning their contract
- Providing internal and external advice and guidance on issues relating to the assessment and management of contaminated land
- Working closely with Regional Head of Sales and Business Development Manager on forming best practice for Finastra Sales organization
- Identifying and implementing improvements and efficiencies
10
Responsibilities For Field Operations Officer Resume
- Supporting IFC AS staff and consultants in designing AS interventions under FtMA in Kenya, Uganda and other new additions to the FtTMA country list
- Preparing for audits of EED funds, and implementing internal controls to ensure the eligibility of relevant expenditures
- Carrying out procurement for services and supplies within EED operating budget
- Analysing and devising strategies to address fire investigation and compliance trends across the State
- Setting standards and developing finance solutions in collaboration with other Regional Finance Officers and the CFRO
- Processing a variety of transactions accurately and efficiently while adhering to policies and procedures
- Supporting identification of key crop sub sectors and leading private sector firms in order to develop a pipeline of IFC advisory and investment clients
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