Operations Systems Engineer Resume Sample
Jarrod Wiegand
986 Ena Wall,
Boston,
MA
+1 (555) 725 9037
Work Experience
Senior Ground Operations Systems Engineer
11/2016
-
PRESENT
San Francisco, CA
- Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus
- Responsible for developing solutions associated with inventory management systems
- Serves as technical support to team providing alternatives and problem resolution assistance
- Performs engineering tasks related to networks/Telecoms, to include design, development, and integration of OSS applications
- Experience working with Oracle NL
- Familiarity working in a Linux environment
- Experience managing an enterprise class environment via automation/orchestration/configuration management technologies such Puppet or Chef
- Experience with VMWare products such as vSphere, vCloud Director, vCenter, and vShield
Operations Systems Engineer
03/2012
-
06/2016
New York, NY
- Experience supporting large scale high volume web sites or applications
- Documented experience with Windows systems and have a solid knowledge of Windows commands
- Experience working in a web application environment supporting deployments of web properties
- Organize and prioritize across multiple task-oriented projects
- Comfortable with first and second level support activities across production oriented efforts (triage, communication, and organization skills) for internal and external stakeholders
- Experience in systems operations teams supporting Windows based production services
- Experience with cloud based solutions (Amazon Web Services)
Operations Integration Systems Engineer
04/2008
-
12/2011
New York, NY
- Experience in a "continuous deployment" environment
- Experience in social networking or community-generated content
- Hands on experience with server build automation
- Knowledge of programming languages such as Ruby, Python, PHP, Java
- Hands on experience with PCI compliance issues
- Experience with mission-critical search and real time database architectures (Solr, Lucene, MySQL, MongoDB, Postgres, etc.)
- An understanding of caching strategies for web sites with worldwide use
- Create, customize, manage network management systems and monitoring tools (Splunk, Nagios, Ganglia, Graphite, Cacti, etc.)
Education
University of Texas at San Antonio
2003 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Experience anddemonstrated skills with the OSI PI historian working with a GE/Alstom EMS
- Excellent oral and written communication skills to facilitate interactions with the Product Managers and understanding of their operational requests
- Demonstrated long and short-range planning skills
- Prior relevant experience supporting the Intelligence Community and the DELPHI customer
- Good follow up and customer service skills
- Working experience and background in missions, needs, and equities of military services and COCOMs, and several members of the IC. (Required)
- Experience performing SCADA & OAG modeling in a GE/Alstom EMS and be able to begin immediately performing modeling with minimal training or supervision
How to write Operations Systems Engineer Resume
Operations Systems Engineer role is responsible for software, government, training, integration, database, mac, security, shipping, trading, java.
To write great resume for operations systems engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operations Systems Engineer Resume
The section contact information is important in your operations systems engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operations Systems Engineer Resume
The section work experience is an essential part of your operations systems engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations systems engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations systems engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operations Systems Engineer resume experience can include:
- Technical support skills of Production and Operational Technology Service and Support
- Experience working in a banking, investment management or investment research firm
- Experience supporting portfolio management, compliance, or trading infrastructures
- Build and maintain relationships as well as to prioritize between conflicting organization requirements and interests
- Security: A good understanding of systems security and controls (e.g. firewalls, intrusion detection and role based access control) is necessary
- Experience with Cisco ISE configuration and troubleshooting
Education on an Operations Systems Engineer Resume
Make sure to make education a priority on your operations systems engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations systems engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operations Systems Engineer Resume
When listing skills on your operations systems engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operations systems engineer skills:
- Experience and demonstrated skills with GE/Alstom EMS interfaces such as RT-SCADA and RAS systems
- Strong demonstrated system engineering experience with space, ground, operations and sustainment segments of a DoD program
- Work effectively with other parts of the IT organization (e.g. Applications, Architecture, Engineering, Service Center and Program Management)
- Basic Windows Systems Administration skills and knowledge of Remote Desktop Protocol (RDP) is also desirable
- Prior experience with the Australia site’s mission
- Communication skills: written and oral. (Required)
List of Typical Experience For an Operations Systems Engineer Resume
1
Experience For Senior Ground Operations Systems Engineer Resume
- Hardware component replacement and troubleshooting experience
- Enforcing and improving existing policies and procedures
- Oversee data monitoring and reporting, maintain site dashboards and update information on an ongoing basis using system
- Able to participate in planning, organizing, and supporting conduct of complex tests and demonstrations. (Required)
- Familiarity with remote sensing techniques, processing, and products. (Required)
- Familiarity with IC requirements development and tasking, collection, processing, exploitation, and dissemination systems. (Required)
- Familiarity with transitioning developing technology into limited and fully operational capabilities. (Required)
- Familiarity with planning and participating in complex military and IC exercises and tests. (Required)
2
Experience For Technical Operations Run & Maintain Systems Engineer Resume
- Familiarity with DoD and IC contracting and funding mechanisms and processes. (Required)
- Deploy Cisco ISE profiling, posture and client provisioning services,
- Support system engineering and integration planning for SMC/RS Enterprise space, ground, hardware, software, fixed site and mobile systems
- Analyze and decomposing a high-level strategic roadmap and integrating into actionable program plans
- Identify lacking performance area by data analysis and develop action plans to drive improvement
- Train personnel who provide support and consulting services to users
- Able to review, assess, and suggest direction during development. (Required)
- Configure device administration using TACACS+ in Cisco ISE
3
Experience For Operations Integration Systems Engineer Resume
- Communicate status and expectations to stakeholders and management
- Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance
- Work closely with development teams, architects and application teams to support our infrastructure
- Develop, implement and facilitate process that focus on achieving measureable improvements to production efficiency, inventory management, quality, fulfillment accuracy and on-time delivery
- Design, develop and implement web-based applications to support requirements
- Build, maintain and manage reports, KPI data analytics and create visual dashboard
4
Experience For WAS Operations Systems Engineer Resume
- Provide quality oversight of routine production activities in operation, materials control, maintenance and quality control
- Plan resources to meet growth requirements and seasonality constraints based on corporate strategic plan
- Integrate data from various back-end service and databases
- Familiar with different build and continuous integration systems
- Familiar with warehouse management
- Analyzes and synthesizes a variety of inputs to drivers the end-to-end incident management process for multiple offerings
- Familiar with SQL server management studio and able to write SQL to retrieve data from Oracle
5
Experience For Operations Support Systems Engineer Resume
- Identifies bottlenecks in operations processes and implements new practices to eliminate those bottlenecks
- Constantly evaluates production process to continuously improve throughput efficiency
- Collect all of CSI’s environmental data and then report that to the appropriate authority
- Draft Job Safety Analysis’s (JSA’s) for all hazardous jobs in our facility
- Create, revise, improve, and maintain all CSI safety procedures
6
Experience For Operations Technology Systems Engineer Resume
- Ensure all tasks on CSI's corporate safety compliance tracker remain current
- Review and provide technical analysis on IAR's
- Analyze platform issues and manage escalations to various organizations
- Responsible for the Service and Support of the production systems, end-user devices, and supporting Server at PH&S centralized, regional or ministry-based site(s)
- Key Production Areas of support include, Network, Desktop; Break Fix, 7x24x365 Production On-Call, Moves/Adds/Changes, Service Requests,
- Closet Maintenance includes UPS Support, Cable Patching, Cable Punch-Down, Wireless Server, Vocera Support, Port Activation, Port Turn-up, Lifecycle Hardware Replacement, Local DC Hands-On Support, Circuit Support, Vendor Onsite Coordination, SOP execution, Spot End-User Training and Current-State and Knowledge-Based Article Creation
- Implements technology solutions to meet customer requirements with a balanced view towards performance, availability, data security, and cost effectiveness
- Collaborates with other IS teams to meet the needs of the PH&S
- Performs all work with the focus on how best to support the Providence mission and ministries
7
Experience For Systems Engineer, Online Operations Resume
- Responsible for the development of current state documentation and knowledge base articles for deployed technology solutions. Updates documents regularly, and maintains accurate documentation on system performance and operational activities
- Provides production support of deployed Providence technologies, including moves, additions, changes, deletion/removal, availability, and backup/restore. Responds to tickets, service requests, and alerts from monitoring systems. Monitors appropriate work queues and takes action
- Provides support to vendor activities and vendor service deployment, including network circuit installations, outages, and maintenance
- Provides spot end-user training as necessary
- Ensures availability and viability of deployed technologies through equipment lifecycle management in accordance to established standards
- Provides local hands-on support to in-field data centers
- Patches and updates systems. Executes standard changes as managed by change control
- Functional escalation point and mentor for Tier 1 Service Desk personnel
- Support, manage and resolve Major Incident events
8
Experience For Utility Operations Systems Engineer Resume
- Advocates Technology Operations goals and commitments; understands the vision of PSMS and is able to deploy that vision through functional areas
- Knows when to proactively communicate with leadership about issues and problems that exist in their own functional area
- Strong knowledge of technology best practices in the following areas, Wide area and local area networks, Wireless technologies and networks, including voice over IP and wireless products such as Spectralink and Vocera, Desktop Devices, including Microsoft operating systems and Server technologies, including virtualization and Windows servers
- Proactive identification of ways to enhance or improve service delivery to customers and technology standards
- Install and Configure Microsoft Windows Server 2012 R2 and 2016
- Troubleshoot and debug systems end-to-end
- Manage technical support relationship with our financial software vendors
9
Experience For Systems Engineer / Operations Controller Resume
- Train, mentor and lead junior system support team members
- Research software solutions to meet current business needs or to proactively create efficiency's
- Self-starter who displays a sense of urgency and drives issues through to completion
- Manage technical support relationship with their financial software vendors
- Configure and assist in the design of system and network security
10
Experience For Systems Engineer for Mission Operations Resume
- Act as liaison with various departments across campus
- VRealize Operations if possible
- Microsoft, Citrix, VMWare, Cisco UCS or HP Proliant Hardware certifications and/or expertise
- Understand, capture, and document range of topics including evolving ideas and concepts, implementation directions, and results and conclusions. (Required)
- Project Management skills: able to develop and capture user needs, technical scope, and system requirements to guide software and hardware developers. (Required)
- Coordination and collaboration skills working across DoD and IC organizations, in multiple time zones and at different technical or operational levels. (Required)
List of Typical Skills For an Operations Systems Engineer Resume
1
Skills For Senior Ground Operations Systems Engineer Resume
- Experience working independently in a matrixed engineering environment also helpful
- Bash, perl, or any other scripting language experience to be able to write any programs required to monitor process activity
- Sybase T/SQL programming experience to analyze data
- Broad knowledge and experience in Space systems (especially at SMC), OPIR systems, ground and space system acquisition and system engineering processes
- Five years of relevant operational and systems engineering experience in accordance with the job description mentioned above
- Organize multiple tasks, schedules and meet shifting priorities
2
Skills For Technical Operations Run & Maintain Systems Engineer Resume
- Experience providing advanced level OS support for Microsoft Windows Server 2012 R2 and 2016
- 5+ yrs. experience in supporting an enterprise class infrastructure
- Intermediate to advanced level experience using PowerShell and task automation
- Experience with the acquisition and deployment of space, OPIR and ground systems
- Experience in block level storage and file level storage
3
Skills For Operations Integration Systems Engineer Resume
- Manages prioritization of work in accordance to established service level agreements
- Driving ongoing improvements and efficiencies in operational practices and tools
- Ensuring that all employees stay current on their job specific safety training
- Understanding of Transaction Network Services for financial data communications
- Understanding of controlled private networks which includes extranets and DMZs
- Developing knowledgebase articles for recurring MACD administration
4
Skills For WAS Operations Systems Engineer Resume
- Building web applications from the ground up
- Support Production Planning by balancing process orders and resolving labeling issues
- Maintains closet Servers, including uninterruptable power supplies and cable patching, punch down, and routing
- Unix command-line tools and Shell scripting for analyzing data in flat files
- Basic knowledge of network routing and switching concepts
5
Skills For Operations Support Systems Engineer Resume
- Comfortable while speaking with employees and management about technical concepts
- DIRECTV was named the best place to work by the Human Rights Campaign, receiving a perfect score of 100% on the 2015 Corporate Equality Index (CEI)
- Sybase T/SQL, UNIX/Linux bash and perl scripting
- Participate in and/or lead the preparation, execution and evaluation of collection system testing, integration and operational demonstrations
- Provide support to various integration and test related boards and working groups
- Support plant safety program by including safety activities in all aspects of the job
- Manage the BOMs and Recipes in SAP for Operations and Planning
6
Skills For Operations Technology Systems Engineer Resume
- Maintain and manage GHS labelling systems
- Work with logistics to track and management inventories including disposition of obsolete inventory
- Build, install, configure, analyze, tune, and troubleshoot operating system to achieve optimum performance levels
- Resolve difficult system problems and provide consultation or training
- Install update and patch Operating Systems
- Compare, evaluate, and implement new technologies, and integrate systems into the computing environment
- Document systems infrastructure for users, support and consulting personnel, and developers
- Troubleshoot issues across the entire Infrastructure, including: hardware, software, application and network
7
Skills For Systems Engineer, Online Operations Resume
- Responsible for self-managing the daily activities of support, process, and project activities
- Escalates issues and/or problems on any customer impacting work to their direct manager
- System patching and standard changes
- One or a combination of the following, Cisco and Juniper certifications and/or expertise, MS certifications and/or expertise
- Detailed knowledge regarding core vendor strategies in area of technical accountability
- The ability to work in and through challenging situations with both internal and external customers
8
Skills For Utility Operations Systems Engineer Resume
- Expert knowledge of Financial Services systems such as Order Management Systems (OMS), FIX, TNS, market data providers and crossing systems
- Communicate with all levels of management and end users with varying levels of technical expertise
- Availability to support a 24/7 operation is required
- ITIL v3 Foundations, CCNA, MCITP: Enterprise Administrator or Server Administrator, MCSE
- Knowledge of related Oracle and other OSS/middleware systems (i.e. MetaSolv Solution (MSS), Network Integrity (NI), Unified Inventory Management (UIM), and WebLogic)
9
Skills For Systems Engineer / Operations Controller Resume
- DoD or other relevant Agency experience is valuable
- DIRECTV has over $30 Billion in Annual Revenues
- DIRECTV broadcasts thousands of Local Channels in the U.S
- DIRECTV is ranked one of the 50 happiest companies in America by Career Bliss based on work-life balance, company culture, compensation, work environment, and growth opportunities
- Provide assistance and recommendations for integration and program transition
10
Skills For Systems Engineer for Mission Operations Resume
- Support project-level activities such as site surveys, pre-deployment staging activities, site installation activities, and installation and checkout of ground processing and communications support systems
- Provide oversight and recommendations on Ground Segment change implementation planning, systems installation and integration planning, systems decommissioning planning, ground system relocation planning, and continuity of operations planning
- Experience with supporting a real time EMS/SCADA environment
- Combinedexperience in Electrical Engineering (Power Systems)
- Strong, proactive engineer who takes the initiative to identify, own and solve customer problems
- SISAS (Implementing Cisco Secure Access Solutions)
- Active TS/SCI clearance; and a CI Polygraph
List of Typical Responsibilities For an Operations Systems Engineer Resume
1
Responsibilities For Senior Ground Operations Systems Engineer Resume
- Knowledge of Software Development Lifecycle (SDLC), project integration, schedule analysis and stakeholder processes
- Local SAP Super User for plant and RBW warehouse
- Manage the integration of new products into our SAP systems (SKUs, labels)
- Provide On-Call support for 24/7 operation as required
- Configure Network Access Devices (NADs), policy components, and basic authentication and authorization policies in Cisco ISE - Implement Cisco ISE web authentication and guest services
2
Responsibilities For Technical Operations Run & Maintain Systems Engineer Resume
- Intermediate knowledge of IT Concepts, OS, application support and network management
- Leverage enterprise systems engineering and integration processes to manage operational transition and fielding of the RS Enterprise space and ground system capabilities
- Support and executing the SBIRS Integration Board (SIB) and associated Technical Interchange Meetings (TIMs) to ensure the integrity of modifications and upgrades to the Program of Record (PoR)
- Coordinate and executing integration activities including hardware, software, cybersecurity and network upgrades
- Identify operational and technical issues, evaluating solutions and advising Government customer on possible Courses of Action (COAs)
3
Responsibilities For Operations Integration Systems Engineer Resume
- Provide technical oversight to integration of hardware, software, cybersecurity and network modifications focused on preventing impacts to SBIRS operations
- Support integration activities including hardware, software, cybersecurity and network upgrades
- Interact with the prime contractor and government project engineers to ensure system requirements are coordinated, planned and scheduled for implementation
- Perform technical reviews, and assessments; coordinating analyses efforts, methods, and techniques; developing products and briefings; and performing technical engagement with, and briefings for and to, government customers, stakeholders, and the prime contractor
- Interface with a wide range of customers and stakeholders at various levels on a daily basis to support the analysis of data exploitation opportunities, development of potential solutions, and preparation of operations transition and integration-related briefings, plans, papers, and other documentation in support of SMC/RS decision making
- Support system engineering and integration planning for SMC/RS future ground, hardware, software, and application development
4
Responsibilities For WAS Operations Systems Engineer Resume
- Manage technical baseline interdependencies, identifying and resolving contract change disconnects, and providing Government leadership with action plans for resolution
- Develop, define and assess mission needs and capabilities driving future architecture solutions to more efficiently and effectively address evolving OPIR challenges
- Identify operational and technical issues, evaluating solutions, developing action plans
- Provide recommendations on transition, integration and operations strategies and technical implementation of future ground system and application development
- Support certification of readiness to transition to operational capability
5
Responsibilities For Operations Support Systems Engineer Resume
- Interact with contractor and government leads to ensure that system and interface requirements are consistent with planned ground transition and data exploitation program activities
- Windows administration experience,
- Hardware receiving and shipping
- Able to conduct business travel (<5% of the time)
- Travel 25% time. (Required)
- Customization of database
- Vendor Escorts as needed
- Problem ticket queue
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