Outreach Worker Resume Sample
Modesta Erdman
3171 Candido Landing,
Detroit,
MI
+1 (555) 707 9275
Work Experience
Outreach Worker
04/2018
-
PRESENT
Dallas, TX
- Mediates and resolves community tensions by doing all that is required individually and in a team to prevent violence in the neighborhoods assigned
- Educates and gains trust of the community and high risk individuals to inform and implement the Cure Violence Model to reduce violence
- Intervenes between disputing groups to address issues and concerns causing conflicts and tensions
- Familiarity with group dynamics and youth engagement and development
- Develops an understanding of the cause of violent events and strategies to stay better informed
- Provides case management through appropriate referrals for individuals to enhance their assistance and use of opportunities and programs in the community
- Responds to and work with local communities to diffuse violence when the situation requires it
- Attends to community responses as needed
Community Health Outreach Worker
12/2012
-
10/2017
San Francisco, CA
- Capability to work in a multicultural environment and with diverse populations
- Participates in Cure Violence outreach worker trainings
- Develops relationships with key leaders in the community
- Educates and gains trust of the community and high risk individuals to inform and implement the Stand for SA Program to reduce violence
- Familiarity with group dynamics and youth engagement and development strategies, and best practices in delinquency prevention/intervention
- Participates in Stand for SA outreach worker trainings
- Experience working and living in communities with High risk individuals and/or high risk youth
- Support case management activities, as needed
Education
University of Mount Union
2008 - 2012
School's Degree in Health
Professional Skills
- Word Processing skills and strong verbal, written, and interpersonal skills required
- Demonstrated competency in written, verbal, and organizational skills to present and document records in accordance with program standards
- Strong commination and organizational skills, along with the ability to be detail-oriented and to handle multiple tasks
- Good organizational and problem solving skills required
- Demonstrated ability in relationship building and working with individuals with SUD in recovery
- Two (2) years experience in the health and human services field working with targeted audience in community based setting
- Demonstrated commitment to serving North Philadelphia community
How to write Outreach Worker Resume
Outreach Worker role is responsible for organizational, interpersonal, credit, training, security, reporting, research, insurance, travel, events.
To write great resume for outreach worker job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Outreach Worker Resume
The section contact information is important in your outreach worker resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Outreach Worker Resume
The section work experience is an essential part of your outreach worker resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous outreach worker responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular outreach worker position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Outreach Worker resume experience can include:
- Demonstrated excellent verbal communication and interpersonal skills
- Develops and maintains a good rapport with community and patients/clients
- Baltimore City Residents receive priority
- Has own car and motor vehicle operator’s license valid in the State of Maryland
- Experience with crisis intervention
- Experience relative to the delivery of human services
Education on an Outreach Worker Resume
Make sure to make education a priority on your outreach worker resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your outreach worker experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Outreach Worker Resume
When listing skills on your outreach worker resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical outreach worker skills:
- Strong organizational skills with ability to work independently and prioritize multiple tasks
- Valid references from previous job/volunteer experience
- Demonstrated knowledge of Philadelphia demographics and training in community engagement
- Experience working with community leaders
- Completion of Community Health Worker Training Program and/or at least one year of experience required
- Experience in a Human Services-related role
List of Typical Experience For an Outreach Worker Resume
1
Experience For AHC Outreach Worker Resume
- Assist with center event planning and activity scheduling
- Support volunteer program, as needed
- Communicate regularly with senior staff to provide updates and feedback
- Locates patients lost to medical care and engage or re-engage them in care
- Informs individuals identified with LTBI/HIV of available services and reach out to those who do not attend clinic, encouraging follow-up with medical care and support
- Works closely with the case manager to empower patients to connect with community resources and works as a member of the team at the BCHD STD/HIV/TB clinics
2
Experience For Community Health Outreach Worker Resume
- Provides clerical support to enhance clinical services, as needed
- Maintains professional/personal boundaries with patients, keeping the Program Coordinator apprised of all situations of possible conflict, and maintain strict confidentiality of all patient information
- Assist with clinic initiatives as necessary
- Conduct initial comprehensive patient intake to include all necessary documentation in the EHS system
- Conduct all programmatic outreach activities and targeted education including street outreach, detention centers, shelters, health fairs, soup kitchens, clubs and other venues where at risk individuals are known to gather
- Provides Ryan White program information to community and conduct community based program intakes when necessary
- Link outreached persons known positive to Ryan White, primary care, mental health, nutrition and other services that are available
3
Experience For Sfan Outreach Worker Resume
- Assess persons with unknown HIV status readiness to be tested
- Collect and complete all necessary paper work required
- Actively collaborates with other departments to develop mutually supportive programs
- Works autonomously with the community and closely with the case managers, nurses and others to ensure care
- Designs and disseminates brochures, flyers, parent training manuals and materials for students and parents advertising district activities, program services and events
- Valid Pennsylvania ID
- Participate outreach events
List of Typical Skills For an Outreach Worker Resume
1
Skills For AHC Outreach Worker Resume
- Experience with the HIV/AIDS patient Population
- Relate to individuals who have experience with community violence and gang activity
- Understanding of identifying and diffusing “hot spots” for overdose prevention
- Working in an excel spreadsheet to identify patients that have gaps in care, then contacting patients by telephone to help assist in problem solving
- Working knowledge of interdisciplinary planning process and the development of an individualized patient centered plan of care
- Works to bring current clients back for annual re-screening through phone calls, post card and/or reminder letters and home visits
2
Skills For Community Health Outreach Worker Resume
- Knowledge of the techniques and methods involved in accessing intergroup relations
- Can speak knowledgeably and credibly about overcoming community issues such as gang involvement, criminal activity, or other justice system matters
- Responsible for creating community connections
- Have an interest in HIV and working with vulnerable populations
- Provides incoming and in-process orientation
- Assist in rescheduling follow-up appointments with providers
- With appropriate training as needed by employer, conduct specimen collection in community-based settings
- Assists the Coordinators at special events, meetings, or programs to raise awareness of the importance of breast cancer screening
- Provides case management to targeted populations and high risk women to ensure receipt of ongoing services
3
Skills For Sfan Outreach Worker Resume
- Responds to the following Shore Health System codes: Code Red (in the immediate area), Code Pink (if called), Code D (if called)
- Knowledge of the Cure Violence Prevention Model
- Knowledge of various communities and social groups within the city
- Knowledge of techniques used to resolve biases and intergroup tensions
- Establish mutually respectful partnerships with various community and ethnic groups
- Work in socially tense and volatile environments
4
Skills For Outreach Worker Resume
- Be able to work as a part of a diverse team of service and medical staff
- Speak, read, and write Spanish
- Contacts patients, schedules appointments for consultations, agency meetings and/or diagnostic tests
- Sets-up files and maintains records
- Collects and organizes data required for statistical reports and completes reports, as required
- Attend regular staff meetings and other trainings as requested
- Serve as driver for the mobile clinic (only standard driver’s license required), and maintain general maintenance for the van
5
Skills For AHC Outreach Worker Resume
- Processes client records appropriately in compliance with YNHH standards and WIC Peer Counseling Program protocols and reporting requirements. Document all client interactions in the YNHH electronic medical records and in CT WIC in a through and accurate manner
- Discuss social service barriers to care with client, including transportation, childcare, housing, employment, and insurance
- Provide general information regarding HIV prevention and PrEP to community members
- Respond to inquiries about PrEP, including face-to-face, over the phone/text, and web-based conversations
- Provide information about providers prescribing PrEP, schedule intake and follow-up appointments, and make appointment reminder calls
- Perform risk assessment and counseling for STIs and HIV
- Provide follow-up, which includes access to testing and referrals for PrEP and PEP as needed, for those at risk of STIs/HIV
6
Skills For Community Health Outreach Worker Resume
- Provide referrals to appropriate staff to assist with barriers, including substance use, mental health, and/or intimate partner violence
- Under the guidelines of working under a demonstration project, collect and report data
- Processes client records appropriately and assists in compilation of pragmatic statistical data
- Provide support at events which include evenings and weekends
- Establish rapport with community members
- Provide information on and complete applications for PrEP assistance programs
- Provide information on health insurance and referrals to Insurance Navigators as needed
7
Skills For Sfan Outreach Worker Resume
- Assist individuals living with HIV and out of care with linkage and engagement in care, including referrals as needed to BCHD Partner Services and Linkage to Care teams
- Provide information and resources for ongoing JHU research activities for PrEP
- Accompany and/or transport client to appointments
- Participate in health promotion and health education outreach activities as determined by agency
- Document activities and enter data as appropriate in a timely, accurate, and comprehensive manner per agency protocol
- File, retrieve, and maintain client records
- Perform all work activities per established protocols and procedures
8
Skills For Outreach Worker Resume
- Attend meetings and trainings
- Maintain confidentiality of all clients in accordance with employers’ procedures
- Work with populations across ages, sexual orientations, socio-economic circumstances
- Provides health information to medically underserved women under the direction of the WFW Coordinator and/or the SRBC Coordinator. Shares information with women regarding breast cancer screening. If a breast cancer survivor, shares own experience with women
- Travels to community centers, health and other neighborhood or county fairs, shopping centers, local job sites, churches, clinics, department stores, supermarkets, doctor’s offices and clinics to distribute educational materials and to recruit women for screening
- Assists in preparing and assembling material for special events, exhibits, fairs, doctor’s offices, etc
- Helps coordinate to identify local community groups and organizations that can help target medically underserved women
- Maintains and provides statistics on all encounters through monthly reports to Coordinators
- Maintain the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job
9
Skills For AHC Outreach Worker Resume
- Build rapport with community members, including sex workers and local business owners through outreach, and attendance at community association meetings
- Assist with need assessments and the development of outreach plans to inform Center programming
- For Hispanic outreach worker, bilingual fluency in English and Spanish
- Engage in harm reduction-based street outreach, promoting Women’s Center services and events, distributing promotional items, and providing harm reduction education
- Distribute Naloxone, train community members on its use and benefits
- Work in the Drop-In Center, assisting with client intake, laundry services, shower services, mail services, addiction management services, as well as other SPARC services and activities
- Support women engaged in STAR – PrEP through face-to-face meetings, phone calls, and logistical support (e.g., appointment scheduling, arranging transportation, accompaniment to medical appointment.)
- Document interactions with STAR – PrEP participants to fully characterize the peer navigation approach to adherence support
- Facilitate peer groups and trainings focused around barriers/facilitators of PrEP uptake and adherence, structural barriers, and healthcare access
10
Skills For Community Health Outreach Worker Resume
- Engages patients via letter, phone, and community and home visits
- Identifies and develops relationships with social service agencies and congregation points for Latino immigrants in Baltimore City
- Provides informational presentations and TB/HIV testing at community organizations. Engages with other health centers to identify patients that require TB screening and LTBI treatment
- Perform TB testing, rapid HIV testing and phlebotomy as needed. Assist in contact investigations in the field as needed
- Documents all patient encounters and other statistical information, as required for reporting to the funding sources
- Accompanies staff providing positive TB/HIV test results in the field to persons who have not returned to the clinic to receive the results
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