Payments Officer Resume Sample
Ashton Graham
116 Ebert Locks,
Dallas,
TX
+1 (555) 579 6571
Work Experience
Senior Payments Officer
06/2017
-
PRESENT
Detroit, MI
- Follow up on errors with Telex Transfer’s and customer inquiries about their TT payments / charges etc
- Signature verification for customer instruction
- Ensure compliance with relevant ANZ internal policies and procedures, PBOC/SAFE/CBRC regulations, policies and procedures
- Actively attend training on AML and sanction controlPeople
- Sharing knowledge of ANZ products/ policies/ procedures with team members
- Actively attend training on AML and sanction control
- Daily Payment processing (tax certificate arching; customers bills verification; etc)
- Reviewing analysis performed by and decisions taken by PCOs “Actimize” team. Critically reviewing alert analysis to determine if a recommended resolution is appropriate (and adequately documented) to ensure Compliance with relevant BNPP internal policies and applicable procedures
Payments Officer
01/2012
-
02/2017
Dallas, TX
- Support the Transactions Monitoring Manager to prepare management information and report against KPIs’ relevant to the transactions monitoring alert process, monitoring performance to identify significant areas of concerns and oversee actions necessary to address issues
- Standardise QA process ensuring thorough documentation
- Provide training to PCOs
- Continued enhancement and development of QA process
- Finance knowledge and a good understanding and background in payments/Accounts Payable
- Trustworthiness and accountability
- Various UAT’s assigned by Tech Team
- Provide payment service and related support service (e.g. remittance, fund transfer, Term Deposit, Cheques Clearing, reporting, etc.) for Business Customers and individual clients
Junior Payments Officer
10/2005
-
09/2011
Los Angeles, CA
- Completing risk based sampling reviews of Actimize alerts
- Reporting fails and identifying root causes in transactional analysis
- Feedback findings on gaps to PCO’s and management helping to embed improvement, reduce error and support risk mitigation
- Identify solutions for recurring issues or training needs identified during the QA process
- Engage with relevant teams within Compliance function to align standards, share and analyse findings, provide advice and updates on regulatory developments, interesting cases, etc
- Support Second Line of Defence oversight of transactions monitoring alerts
- Assist to ensure transactions monitoring related policies and procedures are accurate and comply with regulatory requirements
Education
Lindenwood University - Belleville Campus
1999 - 2004
Bachelor's Degree in Finance
Professional Skills
- Work under pressure and meet cut-offs and good managerial skills to lead team members effectively to achieve the corporate goal
- Experience in a Banking role with a strong background in Transaction Processing (New Accounts)
- Basic Accounting, PC Skills
- Significant proven experience working in a financial crime environment
- Good self-learning skills and flexible willingness to learn and adapt to changes
- Good time management skills to ensure the workload can be managed within the cut-off time of clearing systems and the SLA is met
- Candidates with previous Administrative experience such as payroll or accounts processing experience are encouraged to apply
How to write Payments Officer Resume
Payments Officer role is responsible for english, reporting, payroll, training, securities, finance, compliance, analysis, chinese, search.
To write great resume for payments officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Payments Officer Resume
The section contact information is important in your payments officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Payments Officer Resume
The section work experience is an essential part of your payments officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous payments officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular payments officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Payments Officer resume experience can include:
- Operate the payment related transaction by system inputting &supporting document checking in accordance with the guidelines of Team Lead/Operations manager, internal operation procedures, group policies and local regulations with prudent manner and high level risk control sense
- Liaise with peers, supervisors, business partner, including client relationship managers, compliance, product and sales, etc. to resolve issues or special cases in daily processing
- Computer knowledge and skills, and familiarity with applications, MS Office suite
- Sound computer literacy skills
- Verbal and written communication skills (both English and Romanian)
- Accounting / book-keeping experience
Education on a Payments Officer Resume
Make sure to make education a priority on your payments officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your payments officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Payments Officer Resume
When listing skills on your payments officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical payments officer skills:
- Excellent organisational and prioritisation skills to meet changing demands
- Good Communication skills and Good command of oral and written both in Chinese & English
- Have good communication skill and provide good customer service
- Strong interpersonal skills and confidence to deal with customers and staff at all levels
- Good writing and verbal communication skill in English
- Verbal and written communication skills (English and Romanian)
List of Typical Skills For a Payments Officer Resume
1
Skills For Payments Process Officer Resume
- Banking experience with knowledge of payments procedures and ANZ policies
- Strong track record in considering Anti Money Laundering (AML) cases and making decisions to mitigate AML risk / escalate accordingly
- Experience of accounting, book keeping or payment systems
- Experience with Personal Banking/Institutional or Payment Processing
- Previous Transactions Monitoring and Sanctions experience
- Experience of 2/3 years in a securities back office
2
Skills For Officer Customer Service & Payments Resume
- Experience of financial reconciliations and investigation exercises
- Good knowledge of Microsoft Office(outlook/excel/word) applications
- Demonstrated attention to detail and numerical accuracy
- Exchange and share "best practice" / lessons learnt from experienced problems to other team members
- Monitoring and reconciling of clearing activities and respective suspense GL’s on a daily basis
- Adhering to, and maintaining customer service levels for response times without compromising our quality of service
3
Skills For Payments & Cash Operations Officer Resume
- Growing organization within the unique banking shared service sector
- Taking proper action according to instruction given by local AMLO and global sanction teams
- Working environment of a stable international financial institution
- Reporting to Payments Manager
- Performing against all agreed targets
4
Skills For Payments Compliance Officer Resume
- Providing a high quality service to internal stakeholders to ensure claims are managed in line with service agreements
- Banking, business administration
- Fast learner for on-the-job training
- Methodical and determined in your approach to problem solving
- Advanced working command of written and spoken English
- Proactive attitude and ability to maintain focus while working with voluminous tasks and under pressure
- Open-minded and willing to take additional jobs
5
Skills For Junior Payments Officer Resume
- Opportunity to work on both international and domestic payments processing
- Knowledge of Group/internal policies and procedures regarding back office process and local regulations
- A fun, supportive, and inclusive working environment
- Consistently adhering to all regulatory, operational, and key control systems and procedures
- Full understanding of and compliance with own area's internal policy and procedural requirements
- Knowledge of Group/internal policies and procedures regarding back office process
- Data entry tasks including
6
Skills For Senior Payments Officer Resume
- Proactive approach – customer friendly behavior
- Readiness to take on challenges and learn
- Flexible in your approach to work, able to work in a range of environments, teams and processes across the centre and cover a large volume of tasks
- Able to achieve results independently as well as part of a team
- Flexible in your approach to work, able to work in a range of environments, teams and processes across the centre, and cover a large volume of tasks
7
Skills For Ophthalmic Payments Reconciliation Officer Resume
- Communicates with other back offices teams and other WM entities
- Establish control points and ensure the adherence
- Knowledge about internal/external regulations
- Inquisitive and ready to question findings
- Comply with all risks standards and requirements
8
Skills For Payments Operations Officer Resume
- Attractive package of benefit system
- Broad knowledge of payments, clearings, cheque purchase and collection
- Attention to details and numerically sensitive
- Broad knowledge of all payment products and payment systems
- Sound administrative, data entry and organizational abilities
- Flexible work hours where applicable
9
Skills For Senior Corporate Actions & Income Payments Officer Resume
- The opportunity to work for a company that gives back to the community through our Gentle Bear program – search GB Gentle Bear on Facebook and start following his journey today!
- Process transactions within delegated discretion and in compliance with Group policies, internal procedures and local regulations, covering: Local and Oversea Inward Remittances, Local and Oversea Outward Remittances, Cheque Collection, Cheque Purchase, Clearing, MIDS Input, Going out to collect and deliver payment as requested
- Ensure that customer complaints are dealt with in a prompt time frame to ensure that Bank is not exposed to potential losses
- Knowledge of transfer of funds regulations
- Knowledge of ANZ's Products and Services
- Take other operational responsibilities assigned by Team Lead / Operations Manager when necessary
- Staff referral incentive
- Achieve agreed SLAs
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