Premium Auditor Resume Sample
Work Experience
- Strong knowledge of statutory and other complex accounting principles, practices and procedures
- Effectively ask probing questions of insured to ascertain conclusions about the business operations. Interacts both tactfully and effectively in difficult situations to properly identify risk, delving and probing further as judgment and situation dictates
- Strong knowledge of the General Liability, Workers Compensation and Business Auto Liability functions and procedures, including state and regulatory guidelines
- Strong interpersonal, presentation, verbal and written communication skills with the ability to effectively influence and interact with internal and external business partners
- Coordinates workflow by assigning, organizing, prioritizing, scheduling, and monitoring work
- Reconciles telephone audits with prior reported payroll from assigned territory to complete a quality audit
- Uses Scopes Manual, PAAS Manual, Basic Manual, ISO GL Classifications, etc. to ensure the correct classification of all audited policies
- Check format of audit and content to make sure that it is within corresponding guidelines
- Computes earned premium using proper rates, experience modifications, premium discounts, and exposures
- Compares companion policies to assure that expenses and classifications are consistent
- Checks Unit Statistical Listing and documents status of delinquent bureau submissions. Refers Listing to Branch Office for final resolution of delinquent items
- Prepares transition detail reports for individual state Compensation Rating Bureaus
- Effectively manage assignments for timely service and notify manager of reason for any delinquent assignments
- Enter progress reports and priorities for all assigned audits
- Recommend underwriting changes, within authority, on audits when performing the audit
- Return all insured’s telephone calls within “24” hours. Makes outbound calls and follow-up work required to close out inquiries/transactions
- Handle disputes and revisions of audits as assigned. Document any changes in appropriate systems
- Reviews completed audit reports from vendors to ensure credits are in line with the quality criteria and detail is consistent with the source from which it was abstracted
- Provides training and mentoring related to premium audit
- Compiles and interprets information for regular and special reports (i.e., production reports)
- Interfaces with other departments, requesting and releasing information and coordinating needs
- Consults with manager on proposals involving major expenditures for equipment and on the coordination of or implementation of new programs, activities, and special projects
- Acts as Subject Matter Expert in Premium audit
- Provide timely, professional customer service to agents, field and support underwriters and to other company personnel that meets/exceeds department standards
- Communicates promptly to underwriters on accounts or agencies that require their involvement including any necessary documentation
Education
Professional Skills
- Review financial/payroll data necessary to develop chargeable exposures subject to premium in accordance with company, industry and government rules and regulations
- Strong interpersonal skills to deal diplomatically, professionally and effectively with business partners, policyholders, and producers
- Demonstrated accuracy and attention to detail, data gathering and reporting skills, and ability in handling small to large complexity risks
- Excellent skills in time management, verbal /written communications, and web-based applications
- The ability to work independently and possess strong organizational skills
- Reliable transportation and/or valid driver’s license with excellent driving record
- Problem resolution skills are essential
How to write Premium Auditor Resume
Premium Auditor role is responsible for business, reporting, software, payroll, mainframe, finance, training, auditing, compensation, bookkeeping.
To write great resume for premium auditor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Premium Auditor Resume
The section contact information is important in your premium auditor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Premium Auditor Resume
The section work experience is an essential part of your premium auditor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous premium auditor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular premium auditor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Premium Auditor resume experience can include:
- Good organizational skills and ability to work independently with minimal supervision
- Effective verbal and written communication skills as well as team-oriented
- Self-directed, well-organized, detail-oriented, with excellent written, verbal and interpersonal communication skills
- Effectively documenting and communicating audit findings as necessary with our underwriters, program administrators, and producers
- Work autonomously and effectively manage workload
- Bookkeeping or accounting experience is helpful
Education on a Premium Auditor Resume
Make sure to make education a priority on your premium auditor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your premium auditor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Premium Auditor Resume
When listing skills on your premium auditor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical premium auditor skills:
- Experience of Premium Auditing Assistant
- Company Car provided to individuals who have 3 or more years of experience/Mileage reimbursed for those using their own car
- Experience with the Office Suite (excel, word, outlook, etc.)
- Reliable transportation and valid driver’s license
- Premium Audit experience
- Large, multi-state premium audit experience
List of Typical Experience For a Premium Auditor Resume
Experience For Inside Premium Auditor Resume
- Premium audit experience
- Submitting projects via web-portal and AFIRM’s exclusive premium auditing software
- Contacting clients and communicating via phone, email, and face to face discussions
- Maintaining confidentiality and acting with integrity
- Reviewing rating output on final audits for accuracy
- Working knowledge of accounting procedures and documents used in the premium audit process
- Communicating needed documentation for each audit and securing that documentation from the broker/insured
Experience For Senior Premium Auditor Resume
- Sorting and preparation of audit spreadsheets for audits handled internally
- Arranging premium audit appointments with brokers and/or insureds
- Reading policies to determine exposure basis for each policy
- Oversee the voluntary audit function including distributing audit requests, tracking progress reports, and final compilation of audit results
- Communicates with vendors regarding delinquent audits
Experience For Senior Field Premium Auditor Resume
- Prepares management reports and other analysis to ensure the quality and timeliness of audits being received
- Maintains a working knowledge of rules and regulations applicable to jurisdictions and ensures correct and consistent application
- Individually scheduling appointments with clients to obtain necessary information
- Verifies that fee company and inter-office charges are reasonable
- Embraces a culture of Continuous Improvement (CI) and actively identifies opportunities for improvement to increase efficiency and decrease waste, aiding in expense reductions for commercial lines operations
- Prepares voluntary audits to go out to insureds and monitors the return and completeness of incoming voluntary audits. Interacts with customers to answer questions and encourage the return of completed audits
Experience For Field Premium Auditor Resume
- Reviews results of audits with producers, underwriters, insureds and Premium Audit leadership
- Identifies opportunities to resolve discrepancies
- Serves as initial audit dispute review. Works to resolve disputed items
- Handles and clears bureau inquiries
- Assigns physical audits to vendors and monitors the quality and timeliness of the vendor's work
- Reconciles invoices from vendors
Experience For Premium Auditor Resume
- Approximately 4 nights per month overnight travel
- Review appropriate audit documentation and/or company policy systems, to determine auditable exposures and coverages provided by the policy and plan audit strategy
- Identify issues to be communicated and socialize the audit information to appropriate stakeholders (i.e., Underwriting, Agent/Broker, etc.) to elaborate on current risk conditions or initiate necessary changes to the policy contract
- Schedule audit appointments with policyholders taking into account priority of assignments, and location within assigned territory
- Exhibit effective workload management skills through efficient time utilization including managing work-in-process and documenting progress for appropriate stakeholders/management
- Perform routine administrative tasks such as: Time Tracking Expense Reports, Mileage Reports, etc
Experience For Inside Premium Auditor Resume
- Knowledge of basic accounting concepts
- Compiles and analyzes policyholders' accounting records
- Recognizes and communicates regular and irregular audit findings to underwriting
- Prepares management reports and other analysis regarding discrepancies in reported information by the insured
- As requested, assist with complex audits and/or special projects
- Communicate and resolve disputes with individuals at all levels within and outside the organization
- Under supervision, reviews information requested and received from policyholders to confirm accuracy of policy classification, exposure base, inclusions/exclusions, status of subcontractors, subcontractor payroll allocations
- Develops proper premium basis and complies with regulatory guidelines and deadlines
- Draft letters to policyholders to obtain more information or to communicate the outcome of an audit
Experience For Senior Premium Auditor Resume
- Performs audits by telephone to determine the true earned premiums due
- Act as a primary reviewer for vendor audits by ensuring audit accuracy. This includes class code verification, vendor recommendations, state exceptions and premium basis analysis. Functions as a secondary reviewer for vendor completed primary reviews
- Rating Workers’ Compensation and General Liability Audits to ensure accurate calculations for audit premiums. Responsible for departmental flow of operation including posting, reviewing and distributing audits, rating and verifying WINS postings daily and reconciling open items. Preparation and WINS entry of manual audits
- Perform examination of policyholders' accounting and financial records to insure accurate calculation of earned premium for smaller, less complex risks
- Prepare accurate premium audits applying audit rules; and defend accurate premium states on basis on audit findings
- Work in compliance with various state rating bureau rules especially WCIRB and NCCI
- Reviews completed information from the insured to ensure the proper reporting of financial and payroll information for premium calculations
Experience For Senior Field Premium Auditor Resume
- Actively working in the NEXUS premium audit system to pick up and complete assigned audits
- Responsible for handling all disputes related to audits that the auditor completed
- Collaborate with underwriting personnel, agents and producers to answer questions about the audit process or results
- Responsible for automobile travel within territory traveling to insureds. Car travel represents approximately 40-50% of employee’s time
- Review and resolution of disputes
- Supports audit team with state test audits, audit build/assignment process, and department mailbox maintenance
Experience For Field Premium Auditor Resume
- Insure that audited exposures (payroll, sales, fixed assets, etc.) are accurately calculated within strict insurance guidelines
- Communicate audit findings through detailed formal reports supported by audit workpapers
- Knowledge of ISO Premium Audit Rules for Workers Compensation, General Liability, and Commercial Automobile
- Communicate with brokers, clients, and underwriters
- Review appropriate audit documentation and/or company policy systems, to determine auditable exposures and coverage’s provided by the policy and plan audit strategy
- Conducts audits within an assigned territory via submitted mail forms
Experience For Premium Auditor Resume
- Perform examination of policyholders' payroll, accounting and financial records to insure accurate calculation of earned premium for customers. Analyzes existing data, ISO rules, industry and statutory materials, and claims
- Insure that audited exposures (payroll, sales, cost, etc.) are accurately calculated within insurance manual guidelines
- Assist with NEXUS system enhancements as needed
- Compiles and analyzes client's operations and accounting records for accuracy in preparation of audit, including examining and authenticating classifications related data from business records as well as a visual inspection of the insured’s business
- Evaluating operational practices
List of Typical Skills For a Premium Auditor Resume
Skills For Inside Premium Auditor Resume
- Up to 8 weeks of paid training, depending on experience
- Premium auditing experience at either an insurance carrier or a premium audit vendor
- Premium audit or related experience for higher grades
- Experience required for an Elite Auditor role
- Related experience in the California Workers' Compensation insurance arena
Skills For Senior Premium Auditor Resume
- Understanding of Workers’ Compensation Insurance and premium audit requirements
- Adhering to customer requirements and quality standards
- Compensation paid for scheduling appointments and drive time
- A functional home office including a laptop (suggested but not required)
- Familiarity with industry standards and rating classifications
- Workers compensation, General Liability, auto, inland marine and garage liability within a field auditing role
- Self directed showing personal accountability and a sense of urgency
- Within an assigned territory, perform on-site examination of policyholder’s accounting and financial records to obtain proper exposure data
Skills For Senior Field Premium Auditor Resume
- Complete audits on small and less complex accounts
- Work independently from home
- Base pay with attractive incentive opportunities paid weekly
- Reimbursement of mileage expenses – paid weekly
- Laptop computer, printer/scanner, camera, etc. provided
Skills For Field Premium Auditor Resume
- Competitive Benefits – Health Insurance, Dental, 401K and FSA
- Base pay with weekly incentive opportunities
- Company cars for high mileage territories
- Company provided equipment includes Smartphone, laptop, printer/scanner, etc
- Competitive Benefits – Health Insurance, Dental, 401K
- Opportunity to travel within the 50 states
- Collaboration: Open and transparent communication with customers and colleagues
- Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise
- Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors
Skills For Premium Auditor Resume
- Humility: Caring and respectful approach to service colleagues, customers, and the community
- Leadership: By example, every day
- Act with professionalism and urgency
- Observe and evaluate business operations and write recommendations
- Customer focused with attention to detail
Skills For Inside Premium Auditor Resume
- Manage your own work schedule
- Base pay with attractive incentive opportunities
- Laptop computer, printer/scanner, etc. provided
- Competitive Benefits – Health Insurance, Dental, 401k and FSA/HSA
- Recognize problems and proactively act to resolve or minimize
Skills For Senior Premium Auditor Resume
- Review of policyholder’s operation to assist in accurate classification and premium calculations while adhering to manual rules and state and federal guidelines
- Examining commercial businesses’ payroll and tax records
- Utilizes automated premium audit work management system, commercial lines automated system and other tools to complete assignments in accordance with established goals
- Responsible for automobile travel within territory traveling to insureds. Car travel represents approximately 70-80% of employee’s time
- Maintains familiarity with all insurance manuals, premium audit manuals, handbooks, guides and related materials
- Extensive knowledge of WCIRB & NCCI classification systems and manuals
- Review appropriate audit documentation and/or company policy systems to determine auditable exposures and coverage's provided by the policy and plan audit strategy
Skills For Senior Field Premium Auditor Resume
- Investigate policyholder operations to obtain actual exposures, verify classifications as they apply to the policy and ensure conformity to various state laws and insurance regulations for the appropriate audit period
- Prepare detailed work papers and written correspondence in support of audit findings
- Identify issues to be communicated and socialize the audit information to appropriate stakeholders (Central Processing, Distribution, Underwriting, Agent/Broker, etc.) to elaborate on current risk conditions or initiate necessary changes to the policy contract
- Exhibit effective workload management skills through efficient time utilization. This includes scheduling audit appointments taking into account priority and location of assignments within assigned territory; managing work-in-process and documenting progress to appropriate stakeholders/management
- Perform routine administrative tasks such as: Time Tracking, Expense Reports, Mileage Reports, etc
- Coordinate assignment of multi-location audits for large, complex risks. Review location audits to ensure quality and accuracy. Consolidate in proper format for rating purposes
- Responding to and resolving audit disputes and making appropriate changes to revise audits as needed
- Representing Everest National Insurance Company during legal proceedings by providing premium audit expert witness service
Skills For Field Premium Auditor Resume
- Performing 12 accurate and timely (85% or better) physical audits weekly on our larger, more complex and technically challenging policyholders/risks
- Meeting or exceeding all jurisdictional audit quality performance requirements, especially the California WCIRB test audit and data quality programs
- Business background with knowledge of accounting concepts
- Demonstrates accuracy and attention to detail, data gathering and reporting skills, effective workload management skills in handling increasingly large, complex tasks, including tasks requiring subject matter expertise in all facets of the role
- Conducts audits of accounts substantiating accuracy of policy classifications, exposure base inclusions/exclusions, status of subcontractors, subcontractor cost allocations, business and final customer relationship and audits the overall business. Develops proper premium basis on risks adhering to strict time deadlines
Skills For Premium Auditor Resume
- Conducts interviews with the insured to obtain information regarding the insured's operations and business model to obtain a good working knowledge and analysis of the risk. Determines employee job classifications based on job role and responsibilities and exposure to hazard
- Compiles and analyzes client's operations and accounting records for accuracy in preparation of audit, including examining and authenticating classifications related data from business records as well as a visual inspection of the insured?s business
- Recognizes and communicates regular and irregular audit findings and financial conditions of an insured to the agent and branch underwriting. Informs corporate investigations and underwriting of questionable operations, including suspected fraud
- Prioritizes territorial assignment for policy review and audit load
- Knowledge and experience with the California Premium Audit Accuracy Program (formerly test audit program) and classification requirements
- Stays up to date on trends and developments within specialty area as well as the insurance industry
- Utilizing automated premium audit work management system, automated rating/billing system, mainframe and other tools to complete assignments in accordance with established goals
- Proficiency in Audit and Inventory Management System software(s), Advanced Excel (e.g. V Look-ups, Pivot Tables, Advanced Formulas), Business Process software, and other MS Office Suite applications required
- Audits technical reviews from physical audits. Examines / audits records to ensure that calculations of earned premium for risks are accurate
List of Typical Responsibilities For a Premium Auditor Resume
Responsibilities For Inside Premium Auditor Resume
- Reimbursement of expenses
- Home based office
- APA and/or CPCU