Primary Care Resume Sample
Zena Bashirian
16602 Lyric Ranch,
Houston,
TX
+1 (555) 899 5763
Work Experience
RGN Primary Care Lead-hmp Holmes House
03/2016
-
PRESENT
San Francisco, CA
- They are: Prepares and organizes patient's office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) and order entries are ready for clinician review prior to appointment time
- Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) and objective (e.g. vital signs, height, weight, etc.) data related to patient's reason for visit (i.e. chief complaint, presenting symptoms or procedure)
- Recognizes signs and symptoms of common medical illnesses, abnormal versus new/existing and reports to clinician
- Alerts clinician on signs and symptoms requiring immediate attention and respond to directions per clinician
- Use KP HealthConnect and other information systems to document all pertinent data and outcomes of patient care according to standardized procedures and policies such as and not limited to the use of SBAR, KP HealthConnect smarttools, etc
- Application of knowledge and skills appropriate to developmental age of patient
- Eestablished policies such as and not limited to patient safety, aseptic and sterile techniques and infection control
Home Based Primary Care Clinical Dietitian
08/2011
-
12/2015
Phoenix, AZ
- Occasional travel to patients homes in the commuting area
- Provides education to staff, tracks adherence of all mandatory education and assists with staff development
- Utilizes disciplinary action process following discussion with manager
- Participates in performance improvement initiatives and completes audits
- Maintains professional accountability by participating in in-services, committees, and staffing needs
- In collaboration with physicians and clinician colleagues, participates in the provision of direct and indirect patient care utilizing the nursing process including nursing assessment, problem identification and intervention
- Receives patient problem telephone calls and performs nursing assessment, identifies patient problem, collaborates with physician to plan intervention, communicates instructions and education to patient and documents in electronic medical record. Ensures resolution of issue with consistent and clear follow up
- Coordinates prescription refill review and electronic ordering processing. Schedules required patient appointments, as needed
Intern, Primary Care Marketing
09/2006
-
02/2011
New York, NY
- Examples of categories of clinical tasks are as follows
- Informs provider’s assistant of no shows and cancellations
- Provide patient care services in the patients' homes, such as phlebotomy, medi-planners, glucose monitors, vital signs, etc
- Handles the most complex tasks with little or no difficulty
- Promptly recognizes potentially urgent or emergent patient care situations, seeks the assistance of the RN and/or ARNP/MD for appropriate team intervention, and effectively intervenes
- Patient population consists of mostly elderly, chronically ill patients
- Provide health education to patients and their families and/or caregivers
- Assist's RN with the care plans to meet the goals of established for our our pt population
- Government vehicle available depending on travel distance for the day, alternate transportation is required
Education
Friends University
2001 - 2006
School's Degree in Finance
Professional Skills
- Possess excellent clinical nursing and leadership skills
- People management experience 2-3 years’ experience interacting with C-Suite executives and building relationships
- Finance or accounting experience including 5+ years managerial experience
- Show commitment to lifelong learning and a learning environment through personal example and dissemination of skills, attitude and knowledge to others
- Problem solving skills and an analytical ability
- Superior verbal, written, organizational, and interpersonal skills
- Demonstrated track record of working with objectives and achieving them
How to write Primary Care Resume
Primary Care role is responsible for nursing, clinical, standards, training, assessment, health, telephone, credit, organization, finance.
To write great resume for primary care job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Primary Care Resume
The section contact information is important in your primary care resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Primary Care Resume
The section work experience is an essential part of your primary care resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous primary care responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular primary care position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Primary Care resume experience can include:
- Coordinates with support staff to schedule same day urgent patient appointments within the practice, emergency department, urgent care center or physician specialist office
- Demonstrates accountability for ongoing learning & completion of required annual education/ competencies
- Demonstration of clinical precepting of one APP student per calendar year for at least two years or evidence of ongoing education of APP students
- Acting as a role model and resource for listening to and understanding the needs of healthcare stakeholders and managing your own healthcare stakeholders
- Managing Primary Care products and services in your region, including responsibility for meeting sales targets
- Optimizing patient safety and quality
Education on a Primary Care Resume
Make sure to make education a priority on your primary care resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your primary care experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Primary Care Resume
When listing skills on your primary care resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical primary care skills:
- Assess individual’s health needs displaying excellent nursing skills
- Selling skills – qualitative by external / internal audit including role play and during field visits
- Provide patient with education about the disease process and offer tools and skills needed to achieve self-management goals
- Effectively allocate and manage resources across the district
- To lead and co-ordinate annual educational training programme within budgetary capability co-ordinating evidence for the CQC
- Medical sales experience including, Distribution Sales or Clinical Product Sales
List of Typical Experience For a Primary Care Resume
1
Experience For RGN Primary Care Lead-hmp Holmes House Resume
- Excellent interpersonal, project management, organization skills
- Progressive practice management experience with current experience in a primary care practice experience
- Experience in the healthcare industry, in a managed care environment
- Phlebotomy experience required in some practices
- Six-Sigma/Quality Improvement Experience
- MA experience required
- One year of Medical Assistant experience required
2
Experience For Home Based Primary Care Clinical Dietitian Resume
- Medical Home knowledge and experience required
- Medical Assistant experience required
- Phlebotomy experience required
- Responsible for assisting in insuring the cardiac imaging nuclear is in compliance with all accrediting agencies, State and National Regulations
- Responsible for satellite office operations, ensuring that policies, practices, procedures, and standards are followed in providing care
3
Experience For Clinical Operations Manager, Primary Care Resume
- And/or electronic secure messaging portal and documents in electronic medical record
- Coordinates post-hospital, ER, SNF and other outside facility appointment scheduling and documents in electronic medical record
- Actively participates in departmental decision making and performance improvement initiatives to improve care, processes and outcomes
- All primary care practices are NCQA level 3 recognized or currently applying for recognition
- Manage operating budget
- Exceptional/Successful in demonstrating Sanofi US Functional Sales Competencies
- Administers physician-ordered medications and immunizations, as needed
- Coordinates anticoagulation therapy management with physicians, communicates dosage and laboratory testing schedule to patient and documents in electronic medical record
- Performs point-of-service INR testing and anticoagulation management as needed and documents in electronic medical record
4
Experience For Primary Care Medical Representative Resume
- Monitors and coordinates electronic secure patient portal messages and documents in electronic medical record
- Obtains and communicates critical laboratory and radiology results to physician, communicates to patient with instructions, as needed and documents in electronic medical record
- Assists with required form completion and disposition
- Communicates and coordinates high-risk patient care with the iCMP team, as needed
- Reviews and documents advanced directives in electronic medical record
- Reviews and contacts patients who cancelled same day illness visit and document
- Demonstrates the standards of performance (ownership, teamwork, communication and compassion) and uses required service excellence tools to support a positive patient experience
- Coordinates human resource activities including departmental time/attendance; participates in recruitment/orientation/evaluation/discipline/remediation/competency validation of the clinical staff and generates the staff scheduled
5
Experience For Primary Care Business Unit Director Resume
- Maintains ongoing expertise and proficiency in the delivery of clinical care in all assigned areas
- Develops policies and procedures relevant to the delivery of patient care in the clinics
- Serves as the departmental contact person for issues related to patient care
- Implement work policies for employees
- Work directly with Practice Administrators and Directors within Main Line HealthCare
- Interview and train new employees to the scope of their practice
- Follow up care post treatment
- Consultation with other services as needed
6
Experience For RN, Team Lead-primary Care Resume
- Provide acute/emergency care 24 hours a day 365 days a year
- Regularly measures the quality of patient care
- Collaborates with MLHC management team to initiate, formulate and supervise practice specific business and clinical policies and procedures
- Participates in strategic planning initiatives for practice in conjunction with physician(s), practice administrator and MLHC Administration as required. Planning includes long term space planning, additional physician or provider needs and practice staffing requirements
- Fully understands financial procedures in the Practice Management system to include effective, accurate patient registration, scheduling and financial history. Assists with billing and insurance issues
- Provides on-site Coding and Compliance management resources to the physicians in the practice. Reviews CPT and ICD9 coding of procedures for accuracy. Reviews any areas of concern with physician(s) in order to assist the practice in the maximization of reimbursement
7
Experience For Director, Advanced Analytics, Primary Care Resume
- To develop and recommend business plan to senior management; set unit objectives, sales targets and take full accountability for operation and sales results of the unit
- Provides Strategic Direction and Leadership to the Business
- Provides Leadership in People Management and Business Process
- Manages and Develops Influencer Relations
- Provide Strategic Direction and Leadership to the Business
8
Experience For National Director of GPO Sales, Primary Care Resume
- 1 Steers the development and execution of business strategy of the responsible franchise, in line with company vision, mission, value and strategy
- 2 Develops associate policy and procedures to enable strategy implementation, control and optimization of financial and non-financial resources, implementation of effective functionally oriented plans that support and enable strategy implementation at the operational level
- 3 Assesses opportunities and risks in the light of their impact on company long terms effectiveness and near term profitability
- 4 Monitor business performance and ensure that relevant controls and measures are in place to protect and grow the business
- Provide Leadership in People Management and Business Process
9
Experience For Primary Care Manager Resume
- 1 Ensures that the staff understands strategic direction and objectives of the business
- 2 Creates a conductive work environment to enable alignment and integration of activities within and across business units
- 3 Develops strategic staffing and employ the development plans to secure the right talent is in place for the right job as determined by the evoking business needs
- 4 Ensures that business results are delivered through appropriate and value-added processes that are in line with company’s value and ethical standards
- Demonstrate and exemplify behavior consistent with DaVita’s core values (service excellence, integrity, team, continuous improvement, accountability, fulfillment, fun)
10
Experience For Intern, Primary Care Marketing Resume
- Embedded high risk care management nurses in all practices to provide care coordination and care management for highest risk patients
- Population management program in all practices to support between visit care
- State of the art Electronic Medical Record and Enterprise Data Warehouse Systems to support clinical care and
- Be involved in health care initiatives and health promotion within the facility
- Comply with the G4S appraisal system and attend appraisal annually
- Responsible for people development, performance management and mid-year and year-end job performance reviews for team members
List of Typical Skills For a Primary Care Resume
1
Skills For RGN Primary Care Lead-hmp Holmes House Resume
- Demonstrates effective coordination and communication skills between clinical and non-clinical staff
- Current Basic CPR certification required§ Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing
- Telephone follow-up with patients utilizing professional nursing assessment skills and/or as directed by providers
- Experience in physician practice setting with 2 years’ practice management experience
- Order and evaluate diagnostic tests as appropriate, recommend treatment and/or referral; Validate the effectiveness of previously implemented medical treatment
- Prior leadership of provider contracting/network development (and Medicare risk contracting in particular)is highly desired
- Experience working in pharma sales in South Wales
- Experience working in pharma sales in Scotland
2
Skills For Home Based Primary Care Clinical Dietitian Resume
- Operational experience in customer-facing roles
- Marketing experience Knowledge of customers’ business models
- Six (6) months nursing experience in a health care facility in acute care, long term care, or a rehabilitation center
- Six (6) months nursing experience in a health care facility (acute care, long term care, rehabilitation center)
- Six (6) months nursing experience in a health care facility (acute care, long term care, rehabilitation center.)
- Experience with managing multiple tasks
3
Skills For Clinical Operations Manager, Primary Care Resume
- Demonstrates a commitment to the organization through ongoing participation in clinic based meetings.
- Demonstrates commitment to high quality customer service, including specific measures identified as performance goals by the Medical Center
- Previous experience in a Primary Care setting
- Experience in developing Quality Plans
- Medical sales experience related to Medical Device, Medical Supplies, Pharmaceutical, Distribution Sales or Clinical Product Sales
- Demonstrates excellence in quality patient care and quality service
4
Skills For Primary Care Medical Representative Resume
- Provides a full range of clinical services including assessment and using the most appropriate techniques in providing quality care in their specialty
- Manage daily operations, including patient scheduling and staffing coverage
- Create and deploy a training curriculum for an audience of Service Operations associates, educating them about process flow and system procedures
- Provide motivational interviewing and harm reduction counseling around health behaviors
- Educate patients and families/caregivers regarding abnormal laboratory results requiring education and follow-up
- To update the European Accessible Care Team of evolving market and customer needs to drive the continuous product offering adapted to local market needs
- To continuously update their understanding of customers changing clinical and and/or operational issues and challenges
- Ensure updated mandatory training requirements are met and equipment training records are maintained
- Professional role model for all staff demonstrating ethical/legal/professional nursing process.
5
Skills For Primary Care Business Unit Director Resume
- Manages resources and patient flow through matching nursing competencies with individualized patient’s and clinic needs.
- Seeks out learning opportunities and continuing education to improve care.
- Specific tasks are itemized. in each physician's Credentialing and Privileging package
- Behavioral Health services including individual and group therapy, and programs such as Smoking Cessation
- Assess unscheduled patients arriving with an illness or medical problem following practice triage protocols
6
Skills For RN, Team Lead-primary Care Resume
- Behavioral Health services including individual and group therapy, and programs such as Smoking Cessation and TeleMed services
- Assist the Clinic Administrator with hiring new employees and handling employee issues
- Proficiency with using a CRM tool (e.g. Salesforce, ACT)
- Charity work - Match-IT and Payroll Giving
- Previous contacts in the Primary Care industry including Physician’s offices, Surgery Centers, and Non-Acute Care
- Or more travel required depending on geography
- Broad knowledge of principles and methods in a recognized professional field, or working knowledge of multiple fields
- Become proficient in IV therapy within scope of practice according to licensure
- Clearly articulate and communicate ideas verbally and in writing
7
Skills For Director, Advanced Analytics, Primary Care Resume
- Self motivated and being able to work independently
- To provide input to and contribute to the yearly business planning cycles for their Business unit and Geographical Region e.g. Growth Playbook, Session II
- To act as reference point to the Region/ Zone sales channels regarding differentiation of their products
- Knowledge of MassHealth and federal laws governing the operation of Medicaid managed care programs
- Embedded behavioral health team including social work, psychiatry and depression population health management to support patients with behavioral health needs
- Be conversant and comply with the Service’s emergency procedures and ensure the nursing teams’ compliance to these procedures
8
Skills For National Director of GPO Sales, Primary Care Resume
- To participate in and deliver training within the facility
- Develop and implement patient plan of care and observe outcomes in accordance with nursing standards and in collaboration with the interdisciplinary team.
- Precepts and mentors new staff or nursing students as needed.
- Use information technology to communicate, manage knowledge, mitigate error, and support decision-making.
- Serves as acting chief of the section (if appropriate), as needed
- Participates in multidisciplinary activities involving the treatment plan and discharge plans of patients
- Administers treatments and medications, patient teaching and health education directly to patients in collaboration with provider visits
9
Skills For Primary Care Manager Resume
- Participates in formal and informal residency education during patient care sessions, team meetings
- Contributes to corporate goals through ongoing execution of member care plans and member goal achievement
- Develops business/clinical customer relationships across Primary care by implementing the broader account plan
- Monitors and coordinates electronic clinical messaging system and documents in electronic medical record
- Coordinates patient home care services and required paperwork including VNA, IV Therapy, Elder Services and DME
- Oversee business needs and assist expansion of practice including new patients and employees
- Management of acute and chronic medical conditions in an outpatient setting
10
Skills For Intern, Primary Care Marketing Resume
- Personal Care: highly-qualified primary care providers, specialty care referrals to the John J. Pershing VA Medical Center
- Laboratory: blood drawing services available
- Establishes a positive, productive working relationship with physicians, staff and management in order to create coordinated and efficient patient care
- Ensure strategic planning , brand management, financial management & proper resources allocation
- Identify and coordinate community outreach programs and events for the purpose of generating growth opportunities for Humana’s medical centers
- Maintain logs of patient feedback; participate in related problem-solving
- Bob Wilson Memorial is seeking a board certified APP provider, APRN or PA, to meet primary care needs
List of Typical Responsibilities For a Primary Care Resume
1
Responsibilities For RGN Primary Care Lead-hmp Holmes House Resume
- Develop personal/professional alignment with Humana’s Integrated Care Strategy – specifically, the commitment to lead business clinical operations focused on the highest quality of care and optimal outcomes for our members
- Act a progressive thought leader on Health Care Reform initiatives and Humana’s approach to improving our health care system; promote Humana’s mission (to local, regional, and national constituencies) through written articles and personal appearances at conferences and on radio/TV
- Breadth of leadership experience within large-scale clinical operations and exposure to a variety of clinical models (Staff, IPA, PHO, Home-based, etc.) is required
- Telephone triage utilizing professional nursing assessment skills and identified triage standards in decision- making regarding the urgency of patient needs
- Prior leadership of clinical operations serving Medicare Medicaid and/or Dual-Eligible members is required
- Solid knowledge of health plan finance and the compensation arrangements between health plans and providers is required
- Experience in the pharmaceutical and/or 3+ years in medical field in sales or related roles
2
Responsibilities For Home Based Primary Care Clinical Dietitian Resume
- At least one year of experience as a Medical Assistant required
- Participates in leverage good business and ethical practices within the industry
- Strong track record in high technology sales/ solutions
- Pediatric Phlebotomy experience required
- Strong Knowledge of GEHC and products and services offered within the modality
- Related experience in health care or business administration
- Successful field territory sales experience
3
Responsibilities For Clinical Operations Manager, Primary Care Resume
- Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)
- Be responsible for the resident care for a specific group of Elders, to include, supervision of team members including the Shahbazim
- A successful track record of leading initiatives focused on improving clinical quality, operational excellence and consumer (patient) experience in primary care models is required
- Prior experience within a regional Management Services Organization (MSO) is desired
- Prior leadership of initiatives to improve chronic and acute care management and streamline clinical documentation is highly desired
- Broad experience within a corporate matrix environment would be beneficial to this role, including regular interface to centralized and field-based operational/business development functions
- Seasoned knowledge of Florida healthcare markets is strongly desired, including prior experience developing business relationships with healthcare leaders in the state’s leading health systems, primary care organizations, and other provider delivery models
- Builds Trust:Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one’s actions
4
Responsibilities For Primary Care Medical Representative Resume
- To inform HCP’s of the safety profile of the drugs and to collect and forward safety information received from HCP’s in the course of promotional activities
- Work with professional societies and advocacy groups to identify and select KOL’s for thought leadership and awareness building. Supports development of regional KOL’s in collaboration with Regional Product Marketing
- To build, review and optimize the distribution network regularly to communicate with peers in Europe to exchange information
- To review Orders Performance of Distribution partners and ensure their forecast is included into US PSI forecast
- Is accountable for timely and accurate forecasting of pipeline and sales per the normal reporting cycles within the Product Business unit and Geographical Region
5
Responsibilities For Primary Care Business Unit Director Resume
- To understand and analyze market dynamics and competition to develop business opportunities
- To lead, educate, coach and direct the differentiation (position, value proposition and key messages) of the products/ service within the assigned territory
- Responsible for assuring compliance with the road safety program for drivers under their supervision, including assessing employee’s driving performance and working with drivers to improve performance where needed
- Serves as a liaison between ACOS-PC and employees under her/his direct supervision, those functional areas under her/his oversight, and is responsible for enforcement of and adherence to all the policies, directives and guidelines of VHA and other certifying or accrediting agencies
- Participates in top level decisions and policy level designs that impact functional areas under her/his oversight through collaboration with ACOS-PC and Health Care System administration
- Current PA MD licensure in good standing; current unrestricted DEA certificate
- Evidence of partnerships with prescribers and other stakeholders who influence prescribing
6
Responsibilities For RN, Team Lead-primary Care Resume
- Participates in recruitment, retention, resource management, and clinical practice management in all functional areas under her/his oversight
- Participates in local administrative, management, quality assurance, and other assignments, meetings or committees as appropriate, necessary or as assigned
- Facilitates communication along the service line and is the primary conduit of information to his/her colleagues/subordinates and the leadership
- Provides quality patient-centered care to adults age 18-65 and older adults age 65+, as assigned by ACOS of Primary Care
- Ensures that safe, efficient, and high quality healthcare is delivered within the department
- Ensures appropriate initial evaluation, treatment, and consultation, as well as documentation, consistent with current VHA Directive and VHNIHCS policies on Emergency Medicine
7
Responsibilities For Director, Advanced Analytics, Primary Care Resume
- Demonstrate sound decision making skills, both clinical and administrative, which bring credit to the profession and serve to enhance the distinctive and contributory role of physicians
- Daily care of patients also entails regular interaction with nursing, coordination of consultations and care and facilitation of diagnostic studies and therapeutic procedures
- Other vital roles include: communication with patients and their families, patient education, discharge planning and communication with outpatient providers, arranging follow up, preparing discharge instructions, medication reconciliation, and ensuring communication during hand-offs of care
- Ensures a sign-out to the oncoming physician to ensure an informed transition of care; coordinate with the admitting physician and consultants to organize diagnostic and treatment plans for all patients pending admission
- Active participation in continuous education and cross-training programs and courses on McKesson’s current and new capabilities with sales teams
- Completion of accredited residency and fellowship if required by specialty
- Provide Primary Medical Care for an identified and enrolled panel of patients per provider
- Medical care could include annual exams, illness intervention, specialty consultation/referral, prescribing medication, ordering lab, radiology procedures and various therapies to maximize patient wellness
- Responsible for all performance measures/monitors involving primary care and adherence to all clinical policies and prodecures outlined in facility MCM, VISN, and National Directives
8
Responsibilities For National Director of GPO Sales, Primary Care Resume
- Ensures customers within the multidisciplinary Primary Care Setting have a clear understanding of all the Entresto resources at their disposal
- Uses detailed knowledge of Entresto and competitor products’ features and benefits during sales calls to improve sales of Entresto
- All eligibility factors, as shown in VHA Handbook 1021.01, are met
- Incumbent is within the first 6 months of permanent appointment or conversion to a permanent appointment. Submitting incomplete application packages or lack of EDRP funds does NOT extend the 6 month period
- Anticipates potential and subtle problems, brings these to the RN or MD's attention as appropriate, and usually solves problems independently
- To inform HCP’s of the safety profile of Entresto and to collect and forward safety information received from HCP’s in the course of promotional activities
9
Responsibilities For Primary Care Manager Resume
- Optimal alignment of sales plan with the Go-To-Market/Commercialisation plan for Entresto
- Quality of Business Plans and implementation of sales activities
- Follows up on calls triggered by changes in medications, diagnosis or events such as Emergency Room visits, falls etc
- Assist with special projects and new practice implementation
- Meet or exceed sales target
- Establish a diagnosis and initiate appropriate response to emergency health problems; Initiate appropriate referrals and consultations to other clinical services
- Overall responsibility for the flow of the provider’s patient care session, able to make decisions concerning adding a patient to the schedule, providing needed information to the front staff concerning the work flow in the patient care area and keeping the provider informed of issues that affect the efficiency of care during the session
10
Responsibilities For Intern, Primary Care Marketing Resume
- Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)
- Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)
- In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)
- Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)
- Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)
- Ensures compliance with all regulatory requirements. (10%)
- Conducts targeted outreach to a defined panel of high risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care
- Utilizes technological tools (registries, patient lists, care team tab, etc.) to manage populations
- Conducts comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral pharmacy, social and end of life needs of each patient
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