Program Supervisor Resume Sample
Kelsi Bergstrom
117 Flavio Village,
Philadelphia,
PA
+1 (555) 287 0377
Work Experience
Senior Engineering Program Supervisor
05/2017
-
PRESENT
Boston, MA
- Initiate and conduct gap program interviews. Assist the Chaplin and Chaplin’s Assistant in the Trek interview process
- Department Hiring Salary: $47,823
- Initiate and conduct gap program interviews. Assist the Chaplin and Chaplin's Assistant in the Trek interview process
- Manages program(s) per the scope of work, program, and standard operating procedures within the contracted budget
- Manages day-to-day activity of the program operation, including supervision of staff
- Monitors program statistics and metrics
- Resolves complex cases
- Participates in interviewing prospective employees, evaluating current employees, and train employees as needed
Program Supervisor
10/2013
-
11/2016
Chicago, IL
- Assists with the analysis and writing of client reports and other deliverables. Assist with presentation of program information to internal and external customers
- Records: Document as required; review individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintain confidentiality of individual and employee data; direct DSPs to assure accurate and complete records
- Program Planning: Assist the Program Director in development of individual program plans; train and monitor implementation of plans each day across all shifts
- Team Meetings: Attend and assist with routine progress meetings
- Compliance: Maintain licensing compliance for program services and supports; implement Network compliance plan; manage individual rights implementation
- Management of Individuals’ Assets: When assigned, ensure safety of individual’s funds and property; monitor spending and reconcile individual’s financial accounts monthly
- Coordinates referrals to the case management and support services programs, and assists the Nursing Coordinator in evaluating admission referrals from Emergency Services personnel, and other referring programs to ensure that clinical necessity for the service is met. Assists with assigning appropriate cases to staff
- Conducts performance management activities for any assigned staff, to include: leave requests, continually evaluates job performance, completes evaluations, and facilitates performance improvement plans and disciplinary actions. Meets regularly with individual staff to provide clear, ongoing guidance and feedback on work performance
- Ensures the documentation in case records is maintained in accordance with DMAS, DBHDS, and agency standards. Ensures case record documentation that supports billing and that activity logs are completed in an accurate, timely fashion
Gap Program Supervisor
12/2008
-
06/2013
Dallas, TX
- Participates in the development of program procedures and guidelines, analyzes statistical information, completes projects, and provides monthly reports
- Ensures staff compliance with agency policies and procedures, regulations for HIPAA mandated reporting of abuse and neglect, consumer confidentiality, and consumer rights. Provides ongoing training and guidance to staff regarding these matters
- Collaborates with other NCSB programs and outside agencies and organizations as a representative and an advocate for the Crisis Stabilization program
- Assist with recruitment and retention activities, including interviewing job applicants
- Supervise operations and activities of the MCSO Records Unit
- Oversee development of work schedules, work plans, goals and objectives
- Evaluate staff and work products, impose disciplinary actions as needed
- Provide expert knowledge of corrections records management (for meetings, committees, work groups, etc. both internally and externally)
Education
University of Phoenix - Cypress Creek Learning Center
2003 - 2007
Bachelor's Degree in Human Services
Professional Skills
- Building relationships; communicating effectively; providing good listening and coaching skills
- Strong organizational, communications, & problem solving skills
- Visible strong organizational and problem solving skills
- Strong computer skills, including knowledge of database applications
- Reliable worker; excellent verbal and written communication skills; ability to work in a highly innovative, energetic, and fast-paced work environment
- Computer literacy, familiarity with electronic medical records, detail focus, and excellent written, verbal, and organizational skills required
- Experience working with Autistic children using ABA methods; 2+ years of experience in a Supervisory role
How to write Program Supervisor Resume
Program Supervisor role is responsible for computer, basic, organizational, database, health, maintenance, excel, research, training, software.
To write great resume for program supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Supervisor Resume
The section contact information is important in your program supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Supervisor Resume
The section work experience is an essential part of your program supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Supervisor resume experience can include:
- Competent in teaching daily living skills such as
- Effectively manage any staff housing conflict or incidents that might arise within the gap year participants
- Effective supervisory techniques with the ability to establish and maintain effective working relationships with management, providers and staff in all aspects
- Demonstrates compliance with Program and Institute policies and procedures. Develops outcome procedures demonstrating program effectiveness
- Possess a valid Georgia Class C License and a clean driving record, including no suspension of license in the last 5 years
- Experience working with National Incident Bases Reporting System (NIBRS)
Education on a Program Supervisor Resume
Make sure to make education a priority on your program supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Supervisor Resume
When listing skills on your program supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program supervisor skills:
- Excellent communication skills and strong organizational abilities
- Demonstrated strong customer orientation service skills
- Strong communication and interpersonal skills for frequent contact with internal customers and external stakeholders
- Effective communication skills to lead a team of direct care providers
- Possesses relationship building and team building skills
- Skill in managing multiple projects, short deadlines, and conflicting priorities
List of Typical Experience For a Program Supervisor Resume
1
Experience For Skilled & Technical Sciences Program Supervisor Resume
- Prior experience developing, evaluating and implementing a case management plan that is milestone driven
- Demonstrate a positive customer service attitude - both to coworkers (internal and external customers(
- Make good sound decisions in stressful situations
- Previous work experience with public insurance highly desirable
- Work related experience in sales
2
Experience For Gap Program Supervisor Resume
- Provides or coordinates effective group training and individual supervision for all program staff
- Experience in identify community resources/services and linking customers
- Professional and personal effectiveness in establishing relationships with clients, customers, and staff
- Clinical experience in a behavioral health setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment required
- Three years related work experience with Adults with Disabilities
- Previous experience in a law enforcement agency, or in a related field with frequent exposure to law enforcement or criminal justice agencies
- Willing to work flexible hours, including on-call needs and some weekends and holidays
- Working knowledge with GDOT Asset Management System (AGILE)
3
Experience For Data Syndication World Sync Program Supervisor Resume
- Ensuring that his/her assigned program services are implemented with optimal quality and efficiency within ResCare's policies and procedures
- Assisting with medication administration
- Modeling an objective and non judgmental attitude
- Understanding of the contract structure used on the VIRGINIA Program and the lifecycle management of these contracts
- Working knowledge of Child Welfare, Developmental Disabilities, Mental Health and/or Primary Healthcare fields
- Working knowledge of Electronic Health Care systems to review and manage data
- Working with Customers in a caring and respectful manner with an understanding of and consideration for their unique circumstances
- Completing written forms and reports accurately
- Operating standards is completed for area of responsibility. Regularly monitors and evaluates activities to
4
Experience For Trauma Registry Program Supervisor Resume
- Bathing and toileting
- Assist in interviewing, hiring, evaluating, and training of staff
- Act as a “go to” person for the program, serving as a mentor to other employees, promoting teamwork, and identifying any training needs
- Assist the Program Manager 2 in forecasting, managing and administering a multi-million dollar budget
- Assists in accessing medical and health-related services for individuals receiving services. Provides on-call coverage for caseload and participates in rotational emergency coverage and crisis intervention support as needed
- Assesses referred clients and participates in the development of a service plan in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards. Coordinates and evaluates plan implementation
- Submarine Learning Center (SLC)/Submarine On-Board Training (SOBT) Program Coordinator experience
5
Experience For Local Public Agency Program Supervisor Resume
- Provides pre-service and in-service training to mentors/staff as assigned and assists in mentor training, planning and development
- Manages exception financial processing, including wire transfers, recovery processing and payments, per defined workflows
- Acts as the contact person for case management for disenrolling members that move to long term care facilities (group homes, nursing homes , etc.)
- Conduct or arrange for family and child assessments conducted during home visiting
- Responsible for managing and supporting key support functions for office, as outlined in Operations Best Practices
- Insures compliance with operational reporting requirements through use of appropriate monitoring controls
6
Experience For Equity & Civil Rights Program Supervisor Resume
- Provides monitoring, documentation and reporting in accordance with corporate and regulatory standards
- Serve as the point-person for the house, responding to needs as they arise and managing any emergency situations
- Manage multiple projects or tasks at a time (such as writing the staff schedule while overseeing the inbound call queues)
- Knowledge of common farming and ranching operations and practices
- Ten years of conducting archeological investigations using Antiquities Code of Texas standards
7
Experience For Senior Engineering Program Supervisor Resume
- Proficiency in utilizing web-based tools for document sharing such as Google docs
- Provides monitoring, consultation and comprehensive support services to
- Be the liaison between the gap year program participants and their assigned working managers as well as the HR department
- Assist in administering needed disciplinary action, support and follow up to gap year program participants
- Program Planning:Assist the Program Director in development of individual program plans; train and monitor implementation of plans each day across all shifts
- Be on call 24/7 and be willing to respond to after hour call outs
8
Experience For HRA Program Supervisor Resume
- Possess or be able and willing to obtain CPR and First Aid certifications
- Development and maintenance of Short Term/Therapeutic team Programming at MVNA
- Provide case management and monitoring of FAWs/FSWs performance
- Ensure accurate and timely reporting and case documentation in written or electronic database management systems
- Achieve the following COLUMBIA program cost and schedule objectives
- Support CLB program goals working with the functional departments to achieve operational excellence
- Plan, organize, direct, and Program Office tasking
- Supports and manages execution of onboarding activities for department
9
Experience For Program Supervisor Bcba Resume
- Teach strategies for independent living
- Provide support and guidance for day-to-day decision making and tasks
- Provide mentoring for recreational outings
- Hire and lead a group of 50 seasonal game-day staff, including an Event Manager, Fundraisers and Support Staff
- Knowledge and understanding of the labor market and jobs
- Communicate orally and in writing at a professional level
- Flexible and creative in the use of resources to meet changing customer demands
10
Experience For Roadside Assistance Maintenance Program Supervisor Resume
- Accomplish goals without creating distractions or disruptions to other employees
- Strive for thoroughness and accuracy when completing tasks
- Motivated to perform at your best and assist the team with meeting both internal and external goals
- When assigned, ensure safety of individual’s funds and property; monitor spending and reconcile individual’s financial accounts monthly
- In depth working knowledge of design product development and management via the ER process
- Fundamental understanding of EVMS principles and practices
- Knowledge of best practice working with children and families in Health, Preventive and Wellness Care
List of Typical Skills For a Program Supervisor Resume
1
Skills For Skilled & Technical Sciences Program Supervisor Resume
- Communicate effectively, both verbally and using technical writing skills
- Prioritize high volume of work requests from multiple sources and effectively schedule work time
- Valid driver’s license in good standing; car registration and auto insurance
- Skills in using MS Word, Excel, PowerPoint and Outlook
- Communicate effectively and work with various personalities within a team
2
Skills For Gap Program Supervisor Resume
- Deal effectively with agency personnel, state officials, and public
- Skill in effective verbal, written communication
- Prior experience in EVS management or formal financial training desired
- Demonstrated leadership experience desired
- Training and experience review
- Experience conducting investigations, including investigation planning, conducting interviews, legal analysis, and report writing
- Skill in reporting and presenting analysis in writing and speaking before groups
3
Skills For Data Syndication World Sync Program Supervisor Resume
- Skill in working on planning, assigning and/or supervising the work of others
- Experience working in a Crisis setting and providing supervisory consultation
- Skill in recruiting, motivating, and retaining volunteers
- Skill in planning, conducting and evaluating conservation outreach programs
- Skill in collecting, analyzing and reporting advanced scientific data
- Skill in directing archeological site identification and/or testing/excavation projects, and archeological field recording projects
4
Skills For Trauma Registry Program Supervisor Resume
- Experience managing teams providing Case / Care Management
- Supervisory experience working with the homeless population or other residential setting
- Skill in observing and navigating agency culture, chain of command, and politics
- Skill in directing and evaluating scientific studies and surveys
- Considerable and progressive experience working with persons with serious mental illness and co-occurring substance use disorders
- Experience working with aging and disability programs
- Knowledge of Medicaid and experience working in the public sector and administering programs for older adults and people with disabilities
- Skill in organizing work schedules and logistics planning
- Skill in writing and reviewing research proposals and grant applications
5
Skills For Local Public Agency Program Supervisor Resume
- Experience developing surveys and using human dimensions data to answer questions and make programmatic decisions
- Three years of experience in serving as Principal Investigator and meeting the qualifications specified under the Antiquities Code of Texas
- Skill in technical report writing and editing
- Experience using Verbal Behavior techniques
- Experience in an Engineering Firm or related Field
- Skill in specific project management, including design, production, implementation and evaluation
- Integrates knowledge of budgeting and management experience into program operations
6
Skills For Equity & Civil Rights Program Supervisor Resume
- Experience with managing maladaptive behaviors
- Three years of experience in education or interpretive programming
- One year of experience managing volunteers
- Function as a team player, foster an inclusive team environment and to promote, establish and maintain effective working relationships
- One year experience supervising staff at a local, regional or statewide level
7
Skills For Senior Engineering Program Supervisor Resume
- Five years experience performing wildlife field research, statistical analysis, and in-depth statistical consultation
- Experience in conducting mail-out surveys
- Experience in supervising a team of professionals
- Experience in seeking research grants
- Skill in conducting wildlife field research
- Skill in using statistical tools (SAS, R, other) to analyze research data
- Skill in designing databases and software applications
- Provide leadership in setting research priorities among diverse interests
8
Skills For HRA Program Supervisor Resume
- Skill in conveying highly advanced technical wildlife and habitat issues to the general public
- Skill in coordinating with the public, universities, department personnel, media representatives and other governmental agencies
- Skill in planning processes
- Skill in budget preparation, monitoring and control of expenditures
- Skill in identifying measures of program and staff performance
- Skill in public speaking and communication
- Skill in using GPS equipment
- Skill in conceiving research initiatives
- Strong understanding of the Nuclear Overhaul & Repair Business
9
Skills For Program Supervisor Bcba Resume
- Highly committed to providing access to care, excellent patient education and advocacy, and team collaboration
- Experience in a Administrative, Clinical, and/or Managerial / Supervisory role
- Experience with a wide range of ages and abilities
- Three years experience in reimbursement case management, preferable in the insurance and/or pharmaceutical/biotechnology industry
- Past supervisory experience of at least three years
- Clearly communicates expectations and priorities to line staff
- Demonstrates dependability and punctuality
- Demonstrates professionalism in the workplace
10
Skills For Roadside Assistance Maintenance Program Supervisor Resume
- Create an environment that thrives on providing excellent customer service
- Experience in a supervisory or management role relating to Traffic Incident Management or Roadway Maintenance OR equivalent job related field
- Support the case management department and provide excellent customer service to Health Choice members
- Experience in the legal analysis of state and federal laws and regulations, preferably state and federal civil rights laws
- Proficient in all aspects of reimbursement (i.e. benefit investigation, prior authorization, pre-certification)
- Advise and counsel employees that experience problems by providing appropriate coaching, direction and resolution
- Experience providing support to persons with developmental disabilities
List of Typical Responsibilities For a Program Supervisor Resume
1
Responsibilities For Skilled & Technical Sciences Program Supervisor Resume
- Supervise a team of RAM Operators and Dispatchers, ensuring that all state, federal, and company’s safety compliance, policy and procedures, quality assurance, customer services are being performed
- Progressive transportation Maintenance/Construction experience for a State Highway Agency; or an equivalent combination of training and directly related experience
- Related experience and one year supervisory experience required
- Demonstrated ability to complete required documentation. Skilled in written and oral communications
- Skill in effective verbal and in written communication
- Departmental effectiveness and efficiency_ is demonstrated , and maintained
- Experience in planning and conducting training/professional development workshop
- Experience interfacing with Engineering, Operations, Planning, Finance, Contracts, NAVSEA and NNS
- Experience working with Engineering, Operations, Planning, Finance, and NAVSEA
2
Responsibilities For Gap Program Supervisor Resume
- Valid driver's license and driving record that meets insurability as defined by the Company’s insurance carrier, car registration and auto insurance
- One year experience supporting individuals with intellectual and developmental disabilities
- Clinical experience in a behavioral health setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment
- Skill in interpreting statues, budgets, proclamations, policies, procedures, statistics, and complex biological issues
- Experience interfacing with external SUPSHIP, NAVSEA and PMS450 VIRGINIA Class Program Office customers
- Demonstrated dependability with a commitment to the caregiver role
3
Responsibilities For Data Syndication World Sync Program Supervisor Resume
- Supervisory experience in Maternal Child Health
- Demonstrated ability to create accurate reports
- Three years related social services work experience
- Five years experience in Wildlife Management or Research
- Experience in game bird management and/or research
- Healthcare, Patient services, Reimbursement or similar experience
- Demonstrated ability to provide expertise and provide guidance to team members and business partners
- Demonstrated history of quality and timeliness of work product
4
Responsibilities For Trauma Registry Program Supervisor Resume
- Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required
- Experience in a medical setting and familiarity with medical education
- Valid Georgia LPN license
- Strong organizational abilities to coordinate activities with programs and individuals
- Experience with Autism & implementation of schedules
5
Responsibilities For Local Public Agency Program Supervisor Resume
- Experience in research proposal review and selection process
- Experience in software applications and database design
- One year experience in the administration of a program
- Five years experience in natural resources science with an emphasis on private lands management
- Three years experience in Wildlife Management or Research
- Ten years of experience in archeology of which five years as a supervisor
- Four years of experience in Texas archeology
6
Responsibilities For Equity & Civil Rights Program Supervisor Resume
- Skill in Geographic Information Systems
- Naval Nuclear Experience
- Experience in Human Services
- Managing employees, including guiding, coaching, initiating performance improvement, corrective action and disciplinary action when appropriate
- Planning, organizing and supervising the work of office assistants, a program specialist and other staff
7
Responsibilities For Senior Engineering Program Supervisor Resume
- Evaluating quality of services by reviewing reports, statistical data, and information provided by staff, partners and the general public
- Working knowledge of the Manual of Traffic Control Devices (MUTCD)
- Working knowledge of GDOT policies and procedures
- Working knowledge of design product development and management via the ER process
- On-the-job training including career development, advancement and paid Continuing Education opportunities
- Supervise training and orientation to all new staff and ongoing training to current employees as per Regulations
- Advanced knowledge of the Federal, State and local organizational network designed for leading, coordinating and providing services to these populations
8
Responsibilities For HRA Program Supervisor Resume
- Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities
- Provides direction, supervision, training and support to assigned staff. Assists in the screening, evaluation and discipline of staff
- Participates in staff meetings, team building, technical training, and 1:1 supervision meetings
- Assistance with daily activities such as meal preparation and planning, medication administration
- Provides guidance to staff including crisis intervention on high-risk cases
9
Responsibilities For Program Supervisor Bcba Resume
- Provides training and orientation
- Assists with overall planning and direction of the program
- Manages all aspects of the Healthy Families New York Program, including fiscal management, administrative, and service delivery components
- Understand and appropriately react to the social limitations of consumers, including but not limited to
- Job training, career development, and advancement opportunities
10
Responsibilities For Roadside Assistance Maintenance Program Supervisor Resume
- In depth understanding of the needs of older adults and people with disabilities
- The ability to work independently and in a team setting
- Knowledge of training opportunities for staff professional development
- Knowledge of archeological data collection techniques, and laboratory procedures necessary for performing archeological investigations and analyses
- Manage and coordinate diverse Program activities and accomplish Program goals using initiative and judgment
- Broad background & understanding of the Nuclear Overhaul & manpower systems
- Facilitate organizational and situational awareness, including Program objectives
- Maintain licensing compliance for program services and supports; implement Network compliance plan; manage individual rights implementation
- Familiar with Welding Requirements
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