Quality Leader Resume Sample
Ed Dare
3120 Izaiah Underpass,
Philadelphia,
PA
+1 (555) 822 3902
Work Experience
Quality Leader
03/2018
-
PRESENT
New York, NY
- Represent Management- Communicate Vision, Values, Quality & Safety Policies, Strategic Initiatives, Plant Goals, policies and information updates
- Performance Evaluation and management (including annual performance reviews, Performance Improvement Plans, Disciplinary process)
- Handle all Day-to-day employee relations issues with support from Human Resources when needed
- Manage work schedules; Kronos, IBM web pages, vacation, PTO, & OT
- Hiring (Interviewing & New hire orientation)
- On-going training (GMP & Manufacturing procedures)
- Develop high performance teams (Meet key metrics: Efficiency, MPS attainment, MRRs & Safety)
- Manage inspection turn around time
- Lead and manage External manufacturing quality compliance in India, carry out QuEHST assessment for on boarding and existing EM partners; lead the implement DAS quality standard in EM partners. Lead the quality UPE management happened in EM partner
Senior Global Leader of Quality
04/2013
-
02/2018
Philadelphia, PA
- Leading the development and implementation of product specifications
- Document control for Quality and other functions
- SOPs to ensure cGMP and cGDP
- Site ISO 9001 compliance
- Finished product testing compliance and analysis
- Process and product conformance through centerlining and inspection
- Laboratory testing protocols
- Analyse business performance metrics to identify themes / trends and initiate improvement projects to improve quality performance
- Develop and lead the business internal audit process to ensure timely completion in line with regulatory requirements
Senior Quality Leader
07/2008
-
12/2012
Los Angeles, CA
- Provide detailed competent advice and timely advice to department managers on any Quality issues
- Ensure timely completion and submission of all corporate quality reports/metrics
- Provide support on other engineering projects as directed by the Engineering & Quality Manager
- Drive change & develop continuous improvement & transformation culture in the company
- Provide leadership and direction in executing the transformation strategy for breakthrough levels of improvement in customer satisfaction, process capability and quality
- Build strong program/project leaders and methodology
- Prioritize and allocate resources to ensure execution success. Develop Quality talents and competency
Education
Waynesburg University
2004 - 2008
Engineer's Degree in Engineering
Professional Skills
- Excellent communication skills, attention to detail, strong analytical, problem solving skills and project management skills
- Excellent communication skills and strong leadership skills
- Strong interpersonal and stakeholder management skills, customer focused approach, and highly effective teamwork and collaboration skills
- Computer skills – Excellent computer skills required
- Strong programming and systems skills with experience in EtQ, Plant Applications, and Compliant Pro
- Proven leadership skills; ability to effectively influence at all levels of the organization
- Proven decision-making and strong analytical skills
How to write Quality Leader Resume
Quality Leader role is responsible for leadership, organization, analytical, interpersonal, planning, organizational, manufacturing, leading, corporate, software.
To write great resume for quality leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Leader Resume
The section contact information is important in your quality leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Leader Resume
The section work experience is an essential part of your quality leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Leader resume experience can include:
- Fluent English language skills; additional language skills, e.g. German nice to have
- Effective listening skills. Coachable
- Excellent communication and negotiation skills promoting openness, dialogue and collaboration
- Strong written and verbal communication skills and fluency in English
- Judgement - Good observational, analytical and investigative skills
- Appraise the performance of associates. Formulate training plans for continued improvement of associates’ skills to meet changing organizational needs
Education on a Quality Leader Resume
Make sure to make education a priority on your quality leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Leader Resume
When listing skills on your quality leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality leader skills:
- Can effectively manage many high priority tasks / projects. Very effective task organization / prioritization / delegation skills
- Demonstrates leadership skills. Comfortable setting direction and leading others. Effective coaching ability
- Excellent problem solver, able to use sound analytical and problem solving skills to achieve good results
- Attention to detail, excellent analytical, critical thinking, problem solving skills
- Excellent communication, change agent and coaching skills
- Demonstrated influencing skills; ability to drive results with or without formal authority
List of Typical Experience For a Quality Leader Resume
1
Experience For Senior Global Leader of Quality Resume
- Proven program management and organization skills
- Results orientated with a strong ability to effectively troubleshoot and problem solve issues
- Works effectively with Managers across Quality and Development groups to implement common strategies, processes and introduce new tools
- Effectively communicate program changes to team/s daily
- Exceptional planning skills to consistently deliver stretch targets and objectives
- Ensuring an effective organization, system, and infrastructure to meet the quality needs of the business is established
2
Experience For Quality Laboratory Team Leader Resume
- Experience in implementing a structured approach to managing a team, delivering against deadlines and managing multiple tasks
- Professional working experience and understanding of product development, manufacturing, lean and quality assurance/control
- Good knowledge in probability calculation, statistics, reliability planning, accelerated life testing
- Solid understanding of basic consumer protection/banking regulations and laws
- Handle multiple tasks and a high-volume workload with shifting and competing priorities
- A good understanding of statistics and Lean methods
3
Experience For Senior Quality Leader Resume
- Administers effective quality calibrations and testing techniques to assess employee’s performance
- Experience setting up quality management systems
- Assure effective On Shelf Quality(OSQ) audits are conducted as well as resolution to any outstanding issues to eliminate future occurrences
- Develop a solid understanding of Customer Quality requirements, tools and portals to ensure that all Customer expectations are met at all times
- Responsible for interpretation, validation and documentation of results and ensuring timely & proper communication to management
4
Experience For Quality Excellence Leader Resume
- Attend planning meetings, and communicate priorities to inspection team
- Assign daily activities of quality assurance inspectors, including NDT inspectors, and evaluate their effectiveness
- Prioritize and maintain a real time listing with updated status of customer quality issues within Latin America for channel, key and strategic accounts
- Use 8D root cause analysis experience to support the business functions complete robust root cause investigations into issues affecting the customer
- Previous experience with inspecting methods in the design, fabrication and production of electro-mechanical equipment
- Previous experience operating in a matrixed organizational environment
- Proven success managing complex projects
- Knowledge of Project Management and experience leading projects (ideal)
- Computer literate (Excel, Access, PowerPoint, Word, solid understanding of SPC; MiniTab knowledge desirable)
5
Experience For Global Quality Leader Resume
- Have demonstrated expertise of various processes and systems such as: Lean Manufacturing, TPM, and LPA (Layered Process Audits) and Quality Management Systems
- Previous experience in measuring process capability and application of contemporary analytical tools
- Experience in a Quality or Engineering related role
- Experience in production, quality processes related to the manufacturing of electrical equipment (desired motors)
- Direct people leadership experience being responsible for performance and development
- Experience driving quality improvement through cross functional indirect influence
6
Experience For Leader, Quality Team Resume
- 3rd level qualification in Science / Engineering discipline or equivalent knowledge & experience
- Good level of knowledge of safety regulations, manufacturing and process automation
- Develop and implement effective Quality metrics that drive improvement
- Departmental action registers are in place to close the highest priority gaps identified through the Global Audit Process and internal ISO auditing
- Major Quality non-conformance events are identified, owned, investigated and effective corrective actions are implemented to mitigate / eliminate waste
- Lead the identification, prioritization, and mitigation of key quality risks and processes at the site
- Site owner for implementation of the local quality priorities in line with Power Service GRS quality strategy and with local Service Centre objectives
- Site owner for fast and accurate resolution of Customer and internal issues, drives effective corrective and preventive actions to prevent reoccurrence
- Site owner for deployment of effective preventive methods and tools to anticipate issues
7
Experience For Shift Quality Leader Resume
- Site owner for development and execution of solid advanced quality plans on high risk situations (e.g. major process change, load increase, NPI,...)
- Six Sigma Green Belt or experience in preventive Q tools (FMEA, MSA,…)
- Proven expertise in RCA and CAPA tools such as Apollo, Tap Root or 8D
- Experience of root cause investigation and corrective and preventative actions (CAPA)
- Evaluate the effectiveness and relevance of quality scoring forms and make appropriate changes or recommendation of changes to client(s)
- Quality working experience in Bio-pharmaceutical is preferable
- Create and maintain effective interpersonal relationships with all levels of personnel within all cross functional departments in the organisation
8
Experience For Opsdata Quality Team Leader Resume
- A proven ability to influence and build relationships with a diverse audience
- Coordinate and maintain a CAPA system that supports business objectives and ensures timely and effective corrective actions are implemented
- Planning, scheduling and coordinating BC exercises. Monitoring the results of BC exercises and taking remedial actions
- Ensuring that issues affecting the quality of Venting products and processes are identified and addressed
- Leading the APN Quality Team of Quality Assurance and Quality Engineering Associates
- Owning and improving quality processes for the plant and ensure they meet business needs
- Owning and driving improvements in quality metrics
9
Experience For Team Leader Quality Resume
- Coaching and developing local quality associates on overall development with emphasis on quality functional excellence
- Supporting the Quality Assurance team in providing timely and accurate analytical results
- Understanding of all quality processes in the unit
- Championing quality improvement projects related to systems, processes and products
- Maintaining external awareness of industry best practices
- Signing customer-specific confidentiality agreements as needed
- Supporting customer visits, audits, and requests
10
Experience For Source Approval Integrated Quality Team Leader Resume
- Leading the Quality and Food Safety agendas for LKJ site
- Working knowledge of quality systems and requirements and how they relate to business (i.e. AS9100)
- Ensuring a safe, clean and environmentally compliant work environment, and building a safety culture of Zero Defects
- Being an active and contributing member of the global quality team in pursuit of
- Building a culture where safety is a true condition of employment
- Implementing a personal safety action plan
- Ensuring clear, timely and action oriented communications with key stakeholders including business teams
List of Typical Skills For a Quality Leader Resume
1
Skills For Senior Global Leader of Quality Resume
- Strong interpersonal skills to both network and to be an effective leader
- Strong presentation skills with proven ability to present to Sr. management and customers
- Leadership skills to maintain QA/QC empowerment and self-directed work force (Performance Management skills)
- Project management skills required. Commercial and communication skills required
- Proven strong project & program management skills
- Strong analytical, problem solving skills, decision making abilities
2
Skills For Quality Laboratory Team Leader Resume
- Responsible for developing process verification/validation skills within the R&E teams and Mill teams
- As a Software Quality Engineer, with strong problem solving skills
- Strong time management skills in a fast-paced environment
- Strong communication, analytical, team skills, business process management
- Proven Leadership Skills & Abilities
- Well developed skill of working effectively with stakeholders at site, global and corporate levels
- Strong PC skills in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and specific knowledge of systems and applications
- Good interpersonal skills: share and communicate ideas and solutions across cross-functional teams to rapidly solve issues with minimal conflict
- Strong organization and multi-task skills
3
Skills For Senior Quality Leader Resume
- Able to handle multi-task environment with excellent organizational skills
- Experience with and strong knowledge of an effective quality management system
- Exceptional analytical and problem solving skills, to include thorough understanding of statistical quality methods
- High level of influencing skills, capable of influencing in order to obtain information request at short notice
- Experience ofa problem solving process using proven root cause analysis would be an advantage
- Demonstrated experience working within a Quality related position
- Demonstrated project planning and management capabilities; experience with change management
4
Skills For Quality Excellence Leader Resume
- Solid performance monitoring and analytics hands-on experience
- Solid level of Business Acumen, able to demonstrate a clear understanding of business and market issues both internal and external to Honeywell
- Proven experience managing QA groups of 20+ engineers with multiple disciplines from function test to performance analysis
- Good software design and development experience and competency (10+ yrs)
- Leadership - Capability to manage conflict and change effectively
5
Skills For Global Quality Leader Resume
- Effectively communicate with customers, production, and technical personnel
- Proven Years’ experience within a regulated environment
- Prior industry experience and familiarity with Measurement & Sensing products and services
- Software Quality /Testing experience with at least 8 years of management experience
- Work effectively in an international multicultural matrix organization
- Solid background in quality engineering, including extensive leadership experience in operations and quality
- Demonstrated ability to organize, prioritize and multi-task
6
Skills For Leader, Quality Team Resume
- Effectively communicate and give presentations to external auditors and customers
- Demonstrated knowledge and experience with
- Demonstrated ability to prioritize work, adapt to change, meet objective / deadlines
- Communication: Written And Verbal - Effectively expresses messages and ideas in a clear, organized and relevant manner for a variety of audiences
- Communicate effectively to different levels of the organization
- Effectively presents messages to individuals and/or small and large groups
- Computer skills (e.g. Word, Excel, Lotus Notes, Power Point, SAP)
- Excellent leadership silks, with demonstrated ability to lead or work with a virtual team
7
Skills For Shift Quality Leader Resume
- Strong organization ability with good attention to detail
- Able to lead and work effectively in cross function teams
- Ensure processes are effectively developed, implemented, and executed to guarantee that our products and services meet customer requirements/needs
- Ensure adequate training/skills for PQE's, internal auditors, NDT technicians and Quality Control Inspectors
- Inclusive leadership & communication & coaching skills
- Plan, lead and execute Quality investigations as required using RRCA, 8D and other techniques to effectively analyse problem root cause and prevent recurrence
- Initiating, driving, and managing effective change
- Defining clear objectives and priorities for the APN quality team that align with the Venting global quality strategy
8
Skills For Opsdata Quality Team Leader Resume
- Ensuring an effective organization, system, and infrastructure to meet the quality needs of the business is established at APN
- Strong background in interpretation of Engineering drawings / specifications, metrology, and manufacturing process planning / evaluation
- Site owner for RCA management, including leading RCA's, ensuring standard methodologies and effective Corrective and Preventative Action plans
- Improve functional efficiency by implementing Most Effective Technology (MET) and evaluating costs and implementing appropriate work process
- Good understanding of automation tooling and processes that support CI/CD
9
Skills For Team Leader Quality Resume
- Experience in measuring Molded parts, metal stamping, machined components
- Demonstrated success in growing and coaching high performance teams
- Prioritize and adapt to a rapidly changing environment while balancing multiple responsibilities
- Experience in project and change management and influencing decision making
- Demonstrated Commercial, Technical and/or Services leadership leading problem solving teams
- Experience (Engineering, Industrialization, Marketing and/or Quality)
- Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment
10
Skills For Source Approval Integrated Quality Team Leader Resume
- Previous experience engaging with customers and adhering to customer needs
- Experience developing QM Pillar during TPM launch; demonstration of required change leadership; successful achievement
- Skilled in advising and mentoring staff members to meet quality goals or resolve technical or operational challenges
- Experience working with and directly supporting AS9100 quality standards
- As a software engineering manager with a proven track record in meeting commitments
- Autonomous, resourceful, proactive behavior in resolving issues. Effective at removing barriers to achievement of desired results
- Experience of working in a production environment is essential, preferably from a high tech manufacturing environment
- Experience in implementing Quality improvements and able to develop training Material would be a distinct advantage
- Extensive leadership experience in Quality in a manufacturing and engineering environment
List of Typical Responsibilities For a Quality Leader Resume
1
Responsibilities For Senior Global Leader of Quality Resume
- Manages, mentors, and develops staff; leads the assessment and establishment of education, training, and skills profiles for quality professionals
- Organizational skills, reliability, and ability to work independently
- Develop and train on effective validation and qualification templates
- Manufacturing Quality system experience in ISO/TS16949
- Proven ability to thrive in a fast-paced and dynamic manufacturing environment, which includes working with teams at overseas locations
- Experience in process mapping and management
2
Responsibilities For Quality Laboratory Team Leader Resume
- Experience with fastworks projects or design thinking framework would be an added advantage
- Demonstrated ability of successfully leading change management initiatives
- Experience with financial business including Quality and/or process improvement leadership role
- Strong networks within PS Europe, especially Services, Parts, Repairs, Global Supply Chain & Engineering would be a distinct advantage
- 5 of years of specialty pulp (High/Low Alpha grades) manufacturing experience and knowledge
- Additional training or experience in quality management preferable
- SAP experience or committed to becoming proficient in SAP
- QA experience with extensive technical depth in manufacturing processes and global supply chain
3
Responsibilities For Senior Quality Leader Resume
- Relevant experience in a manufacturing or lab environment
- Administrative supervision of 1 QA role and 6 QA/QC technicians who support highly effective site QA management systems and product release expectations
- Ensure and approve validation and qualification efforts for analytical and production projects
- Experience in both quality assurance and quality control
- Experience in materials testing laboratory and quality systems
- Leading a team of quality assurance and quality engineering associates providing coaching on overall development with emphasis on quality functional excellence
- Working collaboratively with the laboratory, manufacturing and business functions
4
Responsibilities For Quality Excellence Leader Resume
- Providing quality guidance, coaching, and influence cross functionally
- Taking responsibility to improve quality processes for the plant, ensuring they meet business needs and are consistent with industry best practices
- Working with external manufacturing supplier to ensure compliance to Mondelez Policies and Procedures
- Understanding of manufacturing processes, laboratory processes, as well as supply chain an asset
- Reviewing and maintaining of the site HACCP plan within the ISO 22000 framework
- Driving and supporting quality continuous improvement initiatives in LKJ site
- Coaching and/or Supervision
- Making courageous decisions
- Understanding of statistical tools and techniques
5
Responsibilities For Global Quality Leader Resume
- Understanding of the six sigma / PCDA cycle in order to manage the improvement process
- Reporting to the Quality Director
- Preparing clear explanatory documents such as Global Synthesis sheet ,Qualification status report,
- Follows Six Sigma methodologies in the process of identifying, selecting, tracking, and assessing the success of projects and initiatives
- Read and understand engineering drawings and possess working knowledge of geometric dimensioning and tolerancing (GD&T) is required
- Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline and the training of inspection staff
- To standardise all structures, work, training, procedures & records in line with the factory H.A.C.C.P. and lean manufacturing principles
6
Responsibilities For Leader, Quality Team Resume
- Solve problems using 8 Step Practical Problem Solving
- Contract Review leader driving advanced product quality planning process and translation of requirements to operator level
- Evaluate team performance on an on-going basis and provide continuous coaching and feedback to their QAs
- Collaborate with design and manufacturing engineering to achieve 6 sigma quality level
- Generate and review internal documents including batch cards, specifications, SOPs, protocols, batch making procedures, etc
- Manage GMP/Quality Training program and deliver training to plant personnel
- Lead a team of quality managers with wing to wing quality responsibility for the M&S Pressure P&L
7
Responsibilities For Shift Quality Leader Resume
- Interface with planning personnel, and Production Manager, to ensure that throughput expectations are met, whilst not compromising product quality
- Primary leadership of implementing and auditing the Quality practices
- History of managing complex projects involving internal and external resources
- Assure site and business is properly prepared for external and internal compliance inspections. Inspections finding no systemic or warning letter findings
- Successfully completed technical studies in the field of industrial engineering, mechatronics or electrical engineering
- Microsoft Office with advanced Excel knowledge including Pivot Tables, Vlookup and charting
8
Responsibilities For Opsdata Quality Team Leader Resume
- Use appropriate communication tools as needed (WebEx, Same Time, video conferencing, teleconferencing, Visio, MS Project, etc.)
- Responsible for supplier regular audits/supplier assessment and identifying gap at supplier place and also responsible for supplier training
- Understand products and work closely with the marketing function do innovate and drive value prop through collaborative ideas
- Understand current market trend with new technologies and ideate how new technologies can deliver competetive edge to our product offering
- Lead Site Quality Management Systems including CAPA, Documentation and Complaints Management
- Responsible for ensuring adherence to all internal & external regulatory requirements
- Develops and implements automation strategies to increase productivity and test coverage while reducing costs
- Establish Process Standard Operating Procedures
- Accountable for ensuring fulfillment of customer requests from the Quality Assurance organization
9
Responsibilities For Team Leader Quality Resume
- Manages supplier performance and documentation in compliance with internal and customer requirements, performing supplier audit as needed
- Participates in establishment of equipment testing document for FF products
- Frequent travel and working at customer site are required based on needs from different project phases
- Resolve top Product and Service defects thereby reducing CoQ
- Deploy Fastworks every day, lean training on philosophy, theory and application tools/tactics
- Trains and develops team members to assure all QRMP standards are being met and followed
- Coaches, develops and motivates team members to exceed all program goals, including quality and production
10
Responsibilities For Source Approval Integrated Quality Team Leader Resume
- Support of the manufacturing plant's objectives for Safety, People, Quality, Responsiveness, and Cost
- Represent the Quality function in Engineering/Program Quality activities as required at the Staverton and Deeside sites
- Develop and maintain Quality Plans to cover Engineering and Programs business needs
- Conduct Quality audits across our sites in support of the ongoing Quality audit program as required
- Actively participate in Triumph’s Continuous Improvement program, including active involvement in improvement teams as required
- Develop and maintain a communication plan to provide employees with adequate information concerning business goals and objectives
- Indirect responsibility for assuring compliance to AS9100 quality management system
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